{"id":7643,"date":"2022-07-01T17:00:05","date_gmt":"2022-07-02T00:00:05","guid":{"rendered":"https:\/\/www.ringcentral.com\/small-business\/blog\/?p=7643"},"modified":"2025-07-14T05:14:52","modified_gmt":"2025-07-14T12:14:52","slug":"effective-communication-strategies-in-the-workplace","status":"publish","type":"post","link":"\/us\/en\/blog\/effective-communication-strategies-in-the-workplace\/","title":{"rendered":"7 effective strategies for better workplace communication"},"content":{"rendered":"<p>&nbsp;<\/p>\n<p data-pm-slice=\"1 1 []\">Anyone who has experienced miscommunication in the workplace knows why strong communication skills are essential. Misunderstandings can lead to project delays, missed meetings, or confusing conversations, each of which can hinder productivity and become a hassle to resolve.<\/p>\n<p>In a small business, where every minute and dollar counts, even minor communication issues can have a significant impact. Conversely, when communication flows smoothly, your team is more engaged, <a href=\"https:\/\/www.ringcentral.com\/small-business\/blog\/productivity-metrics\/\" target=\"_blank\" rel=\"noopener noreferrer\">productive<\/a>, and innovative.<\/p>\n<p>So, how can you cultivate these crucial communication skills? Our team specializes in communication and <a href=\"https:\/\/www.ringcentral.com\/small-business\/blog\/collaboration-in-the-workplace\/\" target=\"_blank\" rel=\"noopener noreferrer\">collaboration<\/a>, both internally and with customers, giving us valuable insights into making effective communication the norm in your company. Achieving this requires the right strategies and a committed leadership team.<\/p>\n<p>That\u2019s why we\u2019re sharing seven strategies to enhance workplace communication and how to implement them. These techniques are designed to improve communication, even for teams that may struggle with it:<\/p>\n<ul>\n<li style=\"list-style-type: none;\">\n<ol>\n<li style=\"padding-top: 10px;\"><a href=\"#one\">Use technology to facilitate communications<\/a><\/li>\n<li><a href=\"#two\">Create an open environment<\/a><\/li>\n<li><a href=\"#three\">Provide opportunities for feedback<\/a><\/li>\n<li><a href=\"#four\">Get specific with instructions<\/a><\/li>\n<li><a href=\"#five\">Celebrate achievements and milestones<\/a><\/li>\n<li><a href=\"#six\">Open multiple lines of communication<\/a><\/li>\n<li><a href=\"#seven\">Connect across departments<\/a><\/li>\n<\/ol>\n<\/li>\n<\/ul>\n<p>First, let&#8217;s look at the benefit of having a business communication strategy.<\/p>\n<hr \/>\n<p class=\"p1\">\ud83d\udd0d\u00a0 Are you thinking about purchasing a new communication tool and unsure what to look for? Here&#8217;s a checklist to help you pick the right one for your business.<\/p>\n<p class=\"p1\">\n<div class=\"download-form-widget standart-download-form\" data-url=\"https:\/\/assets.ringcentral.com\/us\/checklist\/communications-system-ex-cx.pdf\" data-id=\"69d8ce03148af\" id=\"69d8ce03148af\">\n\t\t<button tabindex=\"on\"  on=\"tap:69d8ce03148af.toggleClass(class='open')\" class=\"open-modal-download-action download-form-button\" type=\"submit\">\u2705  Get the checklist<\/button><\/p>\n<div class=\"download-form-modal\">\n<div class=\"download-form-modal-body\">\n<div class=\"download-form-modal-content\">\n<div class=\"download-form-modal-title\">\ud83d\udc40 \u200a Get this free checklist to pick the right communication tool for your business. <\/div>\n<form class=\"download-form SMB\" method=\"post\">\n<div class=\"download-form-part\">\n\t\t\t\t\t\t\t<input class=\"download-form-input\" aria-label=\"Full Name\" aria-required=\"true\" aria-invalid=\"false\" type=\"text\" name=\"fullname\" placeholder=\"Full Name\" data-dl-events-hover=\"true\" data-dl-element=\"text\" data-dl-additional-info=\"download form\">\n\t\t\t\t\t\t<\/div>\n<div class=\"download-form-part\">\n\t\t\t\t\t\t\t<input class=\"download-form-input\" aria-label=\"Email (please enter a work email address)\" aria-required=\"true\" aria-invalid=\"false\" type=\"email\" autocomplete=\"on\" name=\"email\" placeholder=\"Email (please enter a work email address)\" data-dl-events-hover=\"true\" data-dl-element=\"email\" data-dl-additional-info=\"download form\">\n\t\t\t\t\t\t<\/div>\n<div>\n\t\t\t\t\t\t\t<input type=\"hidden\" name=\"popup_form\" value=\"1\">\n\t\t\t\t\t\t<\/div>\n<div><input type=\"hidden\" name=\"Asset_ID__c\" value=\"ODAM-02455\" class=\"download-form-input\"><\/div>\n<div>\n\t\t\t\t\t\t\t<input type=\"hidden\" name=\"Lead_Entry_Source__c\" value=\"RC Blog\" class=\"download-form-input\"\/>\n\t\t\t\t\t\t<\/div>\n<div class=\"download-form-part\">\n\t\t\t\t\t\t\t<button class=\"download-form-submit\" type=\"submit\" data-dl-element=\"button\" data-no-auto-dl=\"true\" data-dl-additional-info=\"download form\" data-dl-name=\"Get it now\">Get it now<\/button>\n\t\t\t\t\t\t<\/div>\n<\/p><\/form>\n<p> \t\t\t\t\t<button on=\"tap:69d8ce03148af.toggleClass(class='open')\" role=\"button\" tabindex=\"0\"  class=\"download-form-modal-close\"><\/button>\n\t\t\t\t<\/div>\n<div class=\"download-form-modal-thank\">Enjoy! <\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/p>\n<hr \/>\n<h2>3 benefits of a business communication strategy<\/h2>\n<p>First off, a business communications strategy usually consists of techniques that encourage open communication and <a href=\"https:\/\/www.ringcentral.com\/small-business\/blog\/effective-teamwork\/\" target=\"_blank\" rel=\"noopener noreferrer\">effective teamwork<\/a> in a workplace environment.<\/p>\n<p>Woven together, they\u2019re an action plan your company can use to improve your communication skills, work on team building, and get things done efficiently. This kind of <a href=\"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/leadership-employee-engagement\/\">proactive leadership<\/a> is even more important today, given the rise of remote teams and <a href=\"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/virtual-collaboration-how-to-improve-remote-work\/\">virtual collaboration<\/a>.<\/p>\n<p>Here are three big benefits of having an effective communication strategy:<\/p>\n<h3>1. It improves employee engagement<\/h3>\n<p><a href=\"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/the-importance-of-effective-communication-in-the-workplace\/\">Effective workplace communication<\/a> increases employee morale and engagement by making team members feel connected to the work they\u2019re doing and the business they\u2019re doing it for. Good team-building activities can help nurture communication skills too, which improves camaraderie and employee engagement.<\/p>\n<p>In turn, better <a href=\"https:\/\/www.ringcentral.com\/small-business\/blog\/leadership-employee-engagement\/\" target=\"_blank\" rel=\"noopener noreferrer\">employee engagement<\/a> can lead to reduced turnover, a better <a href=\"https:\/\/www.ringcentral.com\/small-business\/blog\/customer-experience\/\" target=\"_blank\" rel=\"noopener noreferrer\">customer experience<\/a>, and even increased profitability.<\/p>\n<div class=\"rc-subscribe\" id=\"new-rc-subscribe\"  style=\"background-image:url('\/us\/en\/blog\/wp-content\/themes\/ringcentral\/assets\/images\/temp\/subscribe.png')\">\n\t\t<button class=\"close js-popup-close\"><svg class=\"icon_close_mobile\" width=\"20\" height=\"20\"><use xlink:href=\"#icon_close_mobile\"><\/use><\/svg><\/button><\/p>\n<div class=\"rc-subscribe__wrapper\">\n<div class=\"rc-subscribe__wrapper_text\">\n<h3 class=\"rc-subscribe__title h2\">Stay informed with RingCentral<\/h3>\n<div class=\"rc-subscribe__subtitle\">Subscribe to our emails for the latest blogs, events, and exclusive content on AI-powered communication solutions. Stay ahead with insights and tips from the leader in trusted AI communications.<\/p>\n<p>\t\t\t\t\t<a href=\"https:\/\/www.ringcentral.com\/legal\/privacy-notice.html\" target=\"_blank\" data-dl-name=\"Privacy Notic\" data-dl-element=\"link\" data-dl-additional-info=\"social\" rel=\"noreferrer noopener\">Privacy Notice<\/a>\n\t\t\t\t<\/div>\n<\/p><\/div>\n<div class=\"rc-subscribe__wrapper_form\">\n<form class=\"\" data-event-init=\"true\" novalidate data-js-form>\n<div class=\"rc-subscribe__row\">\n\t\t\t\t\t\t<input\n\t\t\t\t\t\t\t\tname=\"email\"\n\t\t\t\t\t\t\t\tplaceholder=\"Email address *\"\n\t\t\t\t\t\t\t\ttitle=\"Must be valid email. example@yourdomain.com\"\n\t\t\t\t\t\t\t\tminlength=\"4\"\n\t\t\t\t\t\t\t\tmaxlength=\"255\"\n\t\t\t\t\t\t\t\ttype=\"email\"\n\t\t\t\t\t\t\t\trequired\n\t\t\t\t\t\t\t\tpattern=\"[a-z0-9._%+\\-]+@[a-z0-9.\\-]+\\.[a-z]{2,}$\"\n\t\t\t\t\t\t\t\tclass=\"field__control\"\n\t\t\t\t\t\t\t\tautocomplete=\"on\"\n\t\t\t\t\t\t\t\taria-required=\"true\"\n\t\t\t\t\t\t\t\tdata-dl-events-hover=\"true\"\n\t\t\t\t\t\t\t\tdata-dl-element=\"email\"\n\t\t\t\t\t\t\t\tdata-dl-additional-info=\"LET'S WORK TOGETHER\"\n\t\t\t\t\t\t\t\taria-label=\"Email address *\"\n\t\t\t\t\t\t\t\taria-errormessage=\"email-subscribe-errors\"\n\t\t\t\t\t\t><br \/>\n\t\t\t\t\t\t<span class=\"field__errors\" id=\"email-subscribe-errors\" data-js-form-field-errors><\/span>\n\t\t\t\t\t<\/div>\n<div class=\"rc-subscribe__row\">\n\t\t\t\t\t\t<select\n\t\t\t\t\t\t\t\tname=\"Country__c\"\n\t\t\t\t\t\t\t\trequired\n\t\t\t\t\t\t\t\tclass=\"field__control\"\n\t\t\t\t\t\t\t\taria-required=\"true\"\n\t\t\t\t\t\t\t\taria-expanded=\"false\"\n\t\t\t\t\t\t\t\taria-label=\"Country *\"\n\t\t\t\t\t\t\t\taria-errormessage=\"country-subscribe-errors\"\n\t\t\t\t\t\t><option value=\"\" disabled=\"disabled\" selected=\"selected\">Country<\/option><option value=\"Canada\">Canada<\/option><option value=\"United_States\">United States<\/option><\/select><\/p>\n<p>\t\t\t\t\t\t<span class=\"field__errors\" id=\"country-subscribe-errors\" data-js-form-field-errors><\/span>\n\t\t\t\t\t<\/div>\n<div class=\"rc-subscribe__row\">\n\t\t\t\t\t\t<button type=\"submit\" data-event-init=\"true\">Subscribe<\/button>\n\t\t\t\t\t<\/div>\n<\/p><\/form>\n<\/p><\/div>\n<\/p><\/div>\n<div class=\"confirm-form\" role=\"status\" aria-live=\"polite\" style=\"display: none;\" aria-hidden=\"true\">\n<div class=\"confirm-form__text\">Thank you for your interest in RingCentral<\/div>\n<\/p><\/div>\n<\/p><\/div>\n<h3>2. It increases productivity<\/h3>\n<p>Inefficient work habits and missed project deadlines are almost always the result of poor workplace communication skills. By using effective communications strategies, you can be clearer about expectations and ultimately get the results you need to deliver projects on time.<\/p>\n<h3>3. It creates space for innovation<\/h3>\n<p>An environment of open communication in the workplace fosters creative problem solving, more adventurous ideas, and out-of-the-box thinking. It helps you create space for innovation by fostering a \u201cno bad ideas\u201d attitude and encouraging your team to try new things\u2014even if those projects don\u2019t always work out. Making space to learn from different <a href=\"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/collaboration-styles\/\">collaboration styles<\/a> can really expand the possibilities for your business.<\/p>\n<h2>7 effective communication strategies in the workplace<\/h2>\n<p data-pm-slice=\"1 1 []\">While the benefits of effective communication are clear, achieving them can seem challenging if your team includes members who aren\u2019t naturally strong communicators.<\/p>\n<p>To help you overcome this, we\u2019re sharing seven proven communication strategies that can enhance team building and improve overall communication, regardless of your team\u2019s starting point.<\/p>\n<p>With these strategies, you can foster an environment where open and effective communication becomes the norm, even if your team initially struggles with it.<\/p>\n<h3><a id=\"one\"><\/a>1. Use technology to facilitate communication<\/h3>\n<p>It doesn\u2019t matter if your team is always together in person or has the option to work remotely, having the right <a href=\"https:\/\/www.ringcentral.com\/small-business\/blog\/communication-tools\/\" target=\"_blank\" rel=\"noopener noreferrer\">communication tools<\/a> should be a crucial part of your strategy (and it&#8217;ll help with general team building too). But it can be tricky to find the best <a href=\"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/unified-communication-platforms\/\">communication platform<\/a> for your team, so we&#8217;re here to help.<\/p>\n<p>The right <a href=\"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/cloud-collaboration-software\/\">cloud collaboration software<\/a> will make it easy to create an environment where people are following up with each other proactively, sharing ideas, and consistently staying on top of tasks and projects. And, as more and more companies move to <a href=\"https:\/\/www.ringcentral.com\/small-business\/blog\/communication-techniques\/\" target=\"_blank\" rel=\"noopener noreferrer\">remote work arrangements<\/a>, it\u2019s always helpful to have digital communications as an option.<\/p>\n<p>Many small businesses start with email accounts for team members\u2014and leave it at that. But there are so many other (often better!) ways to communicate than email. Need a quick answer to something? Why wait for an email response?<\/p>\n<p>By investing in a team chat platform, you can create the opportunity for your team to get answers fast (or send silly GIFs). And by opening up your <a href=\"https:\/\/www.ringcentral.com\/small-business\/blog\/communication-channels\/\" target=\"_blank\" rel=\"noopener noreferrer\">communication channels<\/a> to video calls too, you can have important meetings\u2014even in the midst of a <a href=\"https:\/\/www.ringcentral.com\/small-business\/blog\/small-business-adapting-covid-19\/\" target=\"_blank\" rel=\"noopener noreferrer\">global pandemic<\/a> (or maybe just on a work-from-home day).<\/p>\n<p>Try to find a solution that gives you a full-on <a href=\"https:\/\/www.ringcentral.com\/small-business\/blog\/collaboration-hub\/\" target=\"_blank\" rel=\"noopener noreferrer\">collaboration hub<\/a>. For example, <a href=\"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/10-must-try-collaboration-features-in-ringcentral\/\">RingCentral\u2019s app<\/a> gives you team messaging, video conferencing, and even a <a href=\"https:\/\/www.ringcentral.com\/small-business\/blog\/find-best-phone-service-for-small-business\/\" target=\"_blank\" rel=\"noopener noreferrer\">phone service<\/a>\u2014all in one app:<\/p>\n<p><img decoding=\"async\" class=\"aligncenter wp-image-49182 size-full\" src=\"\/us\/en\/blog\/wp-content\/uploads\/2021\/09\/Creating-a-Team-Huddle-2.gif\" alt=\"ringcentral team huddle - switch from message to video\" width=\"1280\" height=\"800\" \/><\/p>\n<h3><a id=\"two\"><\/a>2. Create an open environment<\/h3>\n<p>Here\u2019s the catch. The right tools alone won&#8217;t create a place where communication easily flows. If you\u2019re dealing with a <a href=\"https:\/\/www.ringcentral.com\/small-business\/blog\/lack-of-communication\/\" target=\"_blank\" rel=\"noopener noreferrer\">lack of communication<\/a> in your workplace, it might not be about the individuals on your team as much as the overall atmosphere. One of the best <a href=\"https:\/\/www.ringcentral.com\/small-business\/blog\/communication-plan-template\/\" target=\"_blank\" rel=\"noopener noreferrer\">communication plans<\/a> is to build communication into the fabric of your company culture.<\/p>\n<p>When you create an open communication environment, team members aren\u2019t afraid to speak up (and take accountability) if something goes wrong, suggest out-of-the-box ideas, and be honest about what\u2019s working and what\u2019s not. (Plus it probably helps with <a href=\"https:\/\/www.ringcentral.com\/small-business\/blog\/employee-retention-strategies\/\" target=\"_blank\" rel=\"noopener noreferrer\">employee retention<\/a> too.) In short, all of the things that make for an innovative, effective, agile company? They stem from open communication.<\/p>\n<p>Whether you have just a few team members or a quickly growing staff, there are ways to be intentional about creating a judgment-free environment that encourages free-flowing conversation.<\/p>\n<p>An open environment is easiest to achieve from the top down, since management will be able to promote and model the kind of openness you\u2019re striving for. Usually, it\u2019s lower-level staff that have the hardest time speaking up. Sometimes, it\u2019s because they lack confidence or they might just be newer to the company.<\/p>\n<p>Here are a few ways that <a href=\"https:\/\/www.ringcentral.com\/small-business\/blog\/leadership-employee-engagement\/\" target=\"_blank\" rel=\"noopener noreferrer\">leadership can engage employees<\/a>:<\/p>\n<ul>\n<li>Setting the expectation at the beginning of a meeting that there are no bad ideas or wrong questions.<\/li>\n<li>Encouraging feedback as early as possible\u2014even during the onboarding process.<\/li>\n<li>Modeling sharing \u201cout-there\u201d ideas, brainstorming and giving honest feedback.<\/li>\n<li>Asking for specific feedback in multiple ways\u2014and being receptive to it.<\/li>\n<\/ul>\n<h3><a id=\"three\"><\/a>3. Provide formal and informal opportunities for feedback<\/h3>\n<p>Speaking of feedback, one of the best indicators to employees that you truly have open communication in the workplace is showing that you want (and will listen to) their feedback.<\/p>\n<p>There are a lot of <a href=\"https:\/\/www.ringcentral.com\/small-business\/blog\/employee-engagement-apps\/\" target=\"_blank\" rel=\"noopener noreferrer\">employee engagement apps<\/a> that offer a way for you to formalize the feedback process, and they\u2019re great for building feedback into the routine at your company. Apps like 15Five allow you to gather feedback on a weekly basis, which goes straight from employees to their managers.<sup>1<\/sup><\/p>\n<p>Feedback apps are awesome for getting team members to open up a bit or for gathering quantitative data from the entire team. But don\u2019t underestimate the importance of informal feedback, too.<\/p>\n<p>A casual \u201chow do you feel about our new campaign ideas?\u201d while you\u2019re walking between meetings or at the beginning of a video call can send the message loud and clear that you\u2019re interested in opinions other than your own\u2014and that you\u2019re open to hearing what they think.<\/p>\n<div class=\"tip\">\n<div class=\"tip-heading\"><b>\ud83d\udca1 Pro-tip:<\/b><\/div>\n<p>Learn more about <a href=\"https:\/\/www.ringcentral.com\/small-business\/blog\/cross-functional-collaboration\/\" target=\"_blank\" rel=\"noopener noreferrer\">cross-functional collaboration<\/a>.<\/p>\n<\/div>\n<p>Finally, when it comes to feedback, it isn\u2019t enough to collect it\u2014you have to do something with it, too.<\/p>\n<p>While you can\u2019t always implement every employee suggestion, following up with an update about why something wasn\u2019t implemented or what you learned from a suggestion will help employees know that they\u2019re still heard.<\/p>\n<h3><a id=\"four\"><\/a>4. Get specific with tasks and instructions<\/h3>\n<p>When a task is done wrong, too slowly, or only partially completed, it\u2019s not only frustrating\u2014it can lead to project delays too. But it\u2019s also usually the fault of the task assigner as much as the task doer.<\/p>\n<p>One important <a href=\"https:\/\/www.ringcentral.com\/small-business\/blog\/communication-techniques\/\" target=\"_blank\" rel=\"noopener noreferrer\">communication technique<\/a> is to get specific about tasks and projects so that all parties understand what needs to be done, how it should be completed, and how it fits into the larger project or company goals.<\/p>\n<div class=\"tip\">\n<div class=\"tip-heading\"><b>\ud83d\udca1 Pro-tip:<\/b><\/div>\n<p><a href=\"https:\/\/www.ringcentral.com\/small-business\/blog\/workflow-management-tools\/\" target=\"_blank\" rel=\"noopener noreferrer\">Workflow management tools<\/a> can also help here, since they help you standardize the tasks that certain projects need and allow you to organize a team of people around what needs to be done.<\/p>\n<\/div>\n<p>Bren\u00e9 Brown, a leadership expert and writer, shared an example of how she communicates instructions with her team in her book <i>Dare to Lead<\/i>.<sup>2<\/sup> Instead of leaving it open to interpretation, when she assigns a task to a team member, they ask the follow-up \u201cWhat does \u2018done\u2019 look like?\u201d<\/p>\n<p>This gives her an opportunity to explain when she needs the task done, how it should be done, and even why she\u2019d like it a certain way. It only takes a minute and leads to fewer disappointments as a manager, without employees feeling like they have to read her mind.<\/p>\n<p>You can implement something similar at your company, both by training managers to give specific instructions and by showing team members how to ask for the details they need.<\/p>\n<p>Train managers that giving specific instructions doesn\u2019t make them picky; it instead enables their team to succeed. Questions are a gift, not an annoyance.<\/p>\n<h3><a id=\"five\"><\/a>5. Celebrate achievements and milestones<\/h3>\n<p>For truly effective communication in your business, feedback shouldn\u2019t just flow one way. Just as management values feedback that makes the company better, your employees should also value feedback that helps them learn and grow.<\/p>\n<p>That\u2019s why it\u2019s so important to celebrate achievements and milestones across the company.<\/p>\n<p>There are advantages to celebrating achievements and milestones on both individual and team levels.<\/p>\n<p>When you tell someone they did a good job on a certain task or project, you\u2019re <a href=\"https:\/\/www.ringcentral.com\/small-business\/blog\/improving-employee-morale\/\" target=\"_blank\" rel=\"noopener noreferrer\">improving employee morale<\/a> and reinforcing positive behavior. When you celebrate the work of a team or even the whole company, you reinforce shared goals and create a strong team connection.<\/p>\n<p>Make a point to share positive reinforcement in both formal and informal ways. You can bring up a job well done in a quarterly review, for instance, but you can also just mention it in the hallway or a team chat. (Of course, when it comes time to share a constructive criticism, it\u2019s best dealt with privately.)<\/p>\n<div class=\"tip\">\n<div class=\"tip-heading\"><b>\ud83d\udca1 Pro-tip:<\/b><\/div>\n<p>Different employees will respond to feedback differently, so sharing in both informal and formal ways drives home the point.<\/p>\n<\/div>\n<h3><a id=\"six\"><\/a>6. Experiment with different meeting types<\/h3>\n<p>Everyone is different, and as you focus on building a diverse, multi-talented team at your small business, you\u2019ll attract people with different communication skills and styles, too. Some people just process information better in a one-on-one setting, while others really feed off the energy in large group brainstorms.<\/p>\n<p>We already mentioned the importance of going beyond email and offering options for team messaging, <a href=\"https:\/\/www.ringcentral.com\/video-call.html\">video calling<\/a>, phone calls, and more\u2014but you can also offer different options more formally.<\/p>\n<p>If you always schedule big team meetings, for instance, try scheduling one-on-ones or smaller group meetings\u2014you just might see communication styles shifting for team members who may be more comfortable in that setting.<\/p>\n<p>Mix it up, and you\u2019ll quickly learn how your team prefers to communicate. (This is another area where it also pays to listen to employee feedback.)<\/p>\n<p>If it sounds overwhelming to have so many different forms of communication in the workplace, it doesn\u2019t have to be. As long as you consolidate as many of these channels in one place, then you won\u2019t need to be checking multiple apps all day<\/p>\n<h3><a id=\"seven\"><\/a>7. Connect across departments<\/h3>\n<p>Those awesome communication habits shouldn\u2019t just exist within a team\u2014they should be practiced throughout the entire company. After all, you\u2019re all working toward shared goals. Usually, the quickest way to reach them is to get everyone working together.<\/p>\n<p>Small businesses generally have great collaboration across teams when they\u2019re just getting started (especially for those companies that start with one or two people), but start to struggle as teams grow and get busier with new tasks.<\/p>\n<p>Here are some ideas to keep your teams connected intentionally:<\/p>\n<ul>\n<li>Hold quarterly meetings where the whole company gets together.<\/li>\n<li>Assign new hires a mentor or lunch buddy outside of their department.<\/li>\n<li>Ask departments to hold occasional \u201clunch and learns\u201d where they show other teams what they\u2019re working on.<\/li>\n<\/ul>\n<p>You can even start interdepartmental channels in your team chat app, where employees can share concerns, ask questions, or just connect socially. For instance, your sales team might find it useful to have a channel where they can request blog posts from Marketing.<\/p>\n<p>Once your entire team is feeling connected, you should see conversations flowing easily between departments. Just imagine. When a <a href=\"https:\/\/www.ringcentral.com\/small-business\/blog\/customer-support\/\" target=\"_blank\" rel=\"noopener noreferrer\">customer support<\/a> rep has a quick question for the sales rep who brought a customer on board, they can feel comfortable reaching out directly. That\u2019s what happens when your business has an effective communication strategy.<\/p>\n<h2>Communication strategies for small businesses<\/h2>\n<p>Business communication in the workplace might sound straightforward (\u201cjust talk to each other!\u201d), but it\u2019s about so much more than having a chat.<\/p>\n<p>Not everyone communicates the same way. You need to be intentional and use the right strategies that provide diverse opportunities for both formal and informal communications across the company.<\/p>\n<p>By employing communications strategies that foster open communication and collaboration, you can build a company full of employees who are engaged, efficient, and innovative. And that\u2019s the kind of team that makes a company successful.<\/p>\n<hr \/>\n<div style=\"font-size: 14px;\">\n<p><sup>1<\/sup> 15five.com\/weekly-checkin<\/p>\n<p><sup>2<\/sup> qz.com\/work\/1418504\/brene-browns-advice-for-becoming-a-more-effective-leader<\/p>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>&nbsp; Anyone who has experienced miscommunication in the workplace knows why strong communication skills are essential. Misunderstandings can lead to project delays, missed meetings, or confusing conversations, each of which can hinder productivity and become a hassle to resolve. In a small business, where every minute and dollar counts, even minor communication issues can have &#8230;<\/p>\n","protected":false},"author":1046,"featured_media":43028,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[17901],"tags":[3642,12214,2012,18397,18398,3101],"class_list":["post-7643","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-business-leadership","tag-collaboration","tag-collaboration-tips","tag-communication","tag-communication-strategies","tag-communication-strategies-in-the-workplace","tag-communication-tips"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v19.3 (Yoast SEO v27.2) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>How to Improve Communication at Work<\/title>\n<meta name=\"description\" content=\"From active listening to digital tools, explore key strategies that enhance communication and drive success in today\u2019s hybrid work environments.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.ringcentral.com\/us\/en\/blog\/effective-communication-strategies-in-the-workplace\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"7 effective strategies for better workplace communication\" \/>\n<meta property=\"og:description\" content=\"From active listening to digital tools, explore key strategies that enhance communication and drive success in today\u2019s hybrid work environments.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.ringcentral.com\/us\/en\/blog\/effective-communication-strategies-in-the-workplace\/\" \/>\n<meta property=\"og:site_name\" content=\"RingCentral Blog\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/ringcentral\" \/>\n<meta property=\"article:published_time\" content=\"2022-07-02T00:00:05+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2025-07-14T12:14:52+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.ringcentral.com\/us\/en\/blog\/wp-content\/uploads\/2020\/07\/SMB-owner.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"930\" \/>\n\t<meta property=\"og:image:height\" content=\"700\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Zac Zuber-Zander\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@ringcentral\" \/>\n<meta name=\"twitter:site\" content=\"@ringcentral\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Zac Zuber-Zander\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"11 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/effective-communication-strategies-in-the-workplace\/#article\",\"isPartOf\":{\"@id\":\"\/us\/en\/blog\/effective-communication-strategies-in-the-workplace\/\"},\"author\":{\"name\":\"Zac Zuber-Zander\",\"@id\":\"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/#\/schema\/person\/2270dec5d27ecfacc0bec8f881be3fa7\"},\"headline\":\"7 effective strategies for better workplace communication\",\"datePublished\":\"2022-07-02T00:00:05+00:00\",\"dateModified\":\"2025-07-14T12:14:52+00:00\",\"mainEntityOfPage\":{\"@id\":\"\/us\/en\/blog\/effective-communication-strategies-in-the-workplace\/\"},\"wordCount\":2348,\"publisher\":{\"@id\":\"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/#organization\"},\"image\":{\"@id\":\"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/effective-communication-strategies-in-the-workplace\/#primaryimage\"},\"thumbnailUrl\":\"\/us\/en\/blog\/wp-content\/uploads\/2020\/07\/SMB-owner.jpg\",\"keywords\":[\"collaboration\",\"collaboration tips\",\"communication\",\"communication strategies\",\"communication strategies in the workplace\",\"communication tips\"],\"articleSection\":[\"Business &amp; 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He holds an MFA in Creative Writing from Fairfield University.","sameAs":["https:\/\/www.linkedin.com\/in\/zac-zuber-zander-a2847079\/"],"url":"\/us\/en\/blog\/author\/zac-zuber-zander\/"}]}},"rc_img_url":"\/us\/en\/blog\/wp-content\/uploads\/2020\/07\/SMB-owner.jpg","rcblog_by_author":"<a href=\"\/us\/en\/blog\/author\/zac-zuber-zander\/amp\" data-dl-events-click=\"true\" data-dl-element=\"link\"><span class=\"image\"><img src=\"https:\/\/secure.gravatar.com\/avatar\/9191f51651dfa5c6b82de171556fbefe9939fc5a7f0e978d834e80472f46658f?s=96&d=mm&r=g\" alt=\"\" width=\"30\" height=\"30\" layout=\"fixed\"><\/img><\/span><span class=\"by-author-name\">Zac Zuber-Zander<\/span><\/a>","rc_author_full_name":"Zac Zuber-Zander","rc_author_avatar":"\/us\/en\/blog\/wp-content\/uploads\/2020\/11\/Headshot-of-zac-zuber-zander-scaled.jpg","rc_author_link":"\/us\/en\/blog\/author\/zac-zuber-zander\/amp","rc_post_categories":"<a href=\"\/us\/en\/blog\/category\/trending\/business-leadership\/amp\">Business &amp; leadership<\/a>","amp_link":"\/us\/en\/blog\/effective-communication-strategies-in-the-workplace\/amp","excerpt_title":"7 effective strategies for better workplace communication","_links":{"self":[{"href":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/wp-json\/wp\/v2\/posts\/7643","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/wp-json\/wp\/v2\/users\/1046"}],"replies":[{"embeddable":true,"href":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/wp-json\/wp\/v2\/comments?post=7643"}],"version-history":[{"count":0,"href":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/wp-json\/wp\/v2\/posts\/7643\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/wp-json\/wp\/v2\/media\/43028"}],"wp:attachment":[{"href":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/wp-json\/wp\/v2\/media?parent=7643"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/wp-json\/wp\/v2\/categories?post=7643"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/wp-json\/wp\/v2\/tags?post=7643"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}