{"id":62182,"date":"2026-09-08T08:00:56","date_gmt":"2026-09-08T15:00:56","guid":{"rendered":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/?p=62182"},"modified":"2026-09-04T11:38:46","modified_gmt":"2026-09-04T18:38:46","slug":"g2-fall-2026-report","status":"publish","type":"post","link":"\/us\/en\/blog\/g2-fall-2026-report\/","title":{"rendered":"RingCentral climbs even higher in the G2 Fall 2026 Report"},"content":{"rendered":"<p>RingCentral posted its strongest G2 season yet. In the newly released G2 Fall 2026 reports, our portfolio of RingEX, RingCX, RingCentral Events, and AI Receptionist earned these results:<\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\">Featured in 724 reports, up from 592 in the summer<\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\">Earned 176 product badges<\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\">Ranked #1 in 33 distinct reports<\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\">Improved standing in 247 reports<\/li>\n<\/ul>\n<p>These numbers come from G2, a peer-to-peer software review platform where rankings are based on verified customer reviews. Every result here reflects feedback from people who use RingCentral every day.<\/p>\n<h2 class=\"heading h2\"><span style=\"font-weight: 600;\"><a id=\"one\"><\/a>One year later: Look how far RingCentral has climbed<\/span><\/h2>\n<p>We compared this quarter to the same period last year. Here&#8217;s what changed:<\/p>\n<div class=\"table__wrapper table__scroll\">\n<table>\n<tbody>\n<tr>\n<td><b>Performance metric<\/b><\/td>\n<td><b>G2 Fall 2025 results<\/b><\/td>\n<td><b>G2 Fall 2026 results<\/b><\/td>\n<td><b>Year-over-year (YoY) impact<\/b><\/td>\n<\/tr>\n<tr>\n<td><b>Total report features<\/b><\/td>\n<td>512<\/td>\n<td>724<\/td>\n<td>+212 more reports<\/td>\n<\/tr>\n<tr>\n<td><b>Total badges earned<\/b><\/td>\n<td>117<\/td>\n<td>176<\/td>\n<td>+59 product badges<\/td>\n<\/tr>\n<tr>\n<td><b>Total #1 rankings<\/b><\/td>\n<td>17<\/td>\n<td>33<\/td>\n<td>+16 category leader positions<\/td>\n<\/tr>\n<tr>\n<td><b>Improved standings<\/b><\/td>\n<td>162<\/td>\n<td>247<\/td>\n<td>+85 positive shifts<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div>\n<h2 class=\"heading h2\"><span style=\"font-weight: 600;\"><a id=\"ai\"><\/a>AI Receptionist debuts at #2 in AI Voice Assistants<\/span><\/h2>\n<p>RingCentral AI Receptionist (AIR) is an AI agent that answers calls and texts 24\/7, helping businesses handle more moments across new channels and workflows. AIR makes sure every opportunity gets handled, so customers feel taken care of, even after hours.<\/p>\n<p>In its first appearance in G2\u2019s quarterly reports, AIR was featured in five reports and ranked #2 overall in the AI Voice Assistants category, cementing its place as a leader in the space. AIR also earned five product badges, including \u201cUsers Most Likely to Recommend\u201d and \u201cEasiest Admin\u201d, which highlight how it helps real businesses effortlessly drive real results.<\/p>\n<p>To learn more about AIR, click <a href=\"https:\/\/www.ringcentral.com\/ai-receptionist.html\">here<\/a>.<\/p>\n<h2 class=\"heading h2\"><span style=\"font-weight: 600;\"><a id=\"ringex\"><\/a>RingEX holds the line as the #1 platform<\/span><\/h2>\n<p>RingCentral RingEX brings calls, texts, video meetings, and fax together on one reliable AI communications platform.<\/p>\n<p>RingEX was featured in 280 reports, earned an incredible 92 badges this season, and ranked #1 overall in four categories: VoIP Providers, Online Fax, Cloud PBX Platforms, and Call Center Infrastructure (CCI). That kind of breadth matters. It means RingEX isn&#8217;t winning on one narrow use case. It&#8217;s the top choice for teams evaluating everything from core phone service to the infrastructure behind their call centers. For IT leaders comparing platforms, that consistency across categories is a signal that RingEX scales with them.<\/p>\n<p>To learn more about RingEX, click <a href=\"https:\/\/www.ringcentral.com\/ringex.html\">here<\/a>.<\/p>\n<h2 class=\"heading h2\"><span style=\"font-weight: 600;\"><a id=\"the\"><\/a>The verdict is in from the people who matter most<\/span><\/h2>\n<p>To every customer who left a review, thank you. You took time out of your day to help other businesses figure out whether RingCentral was right for them, and that matters more than anything. This season&#8217;s results belong to you.<\/p>\n<p>Want to see why? <a href=\"https:\/\/www.ringcentral.com\/view_demo.html#modal\">Request a live demo<\/a> and find out why RingCentral keeps climbing the G2 leaderboard.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>RingCentral posted its strongest G2 season yet. In the newly released G2 Fall 2026 reports, our portfolio of RingEX, RingCX, RingCentral Events, and AI Receptionist earned these results: Featured in 724 reports, up from 592 in the summer Earned 176 product badges Ranked #1 in 33 distinct reports Improved standing in 247 reports These numbers &#8230;<\/p>\n","protected":false},"author":1149,"featured_media":62183,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[18885],"tags":[],"class_list":["post-62182","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-ringcentral-newsdesk"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v19.3 (Yoast SEO v28.3) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>RingCentral climbs even higher in the G2 Fall 2026 Report | RingCentral Blog<\/title>\n<meta name=\"description\" content=\"RingCentral posted its strongest G2 season yet. 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In the newly released G2 Fall 2026 reports, our portfolio of RingEX, RingCX, RingCentral Events, and AI Receptionist earned top results.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.ringcentral.com\/us\/en\/blog\/g2-fall-2026-report\/\" \/>\n<meta property=\"og:site_name\" content=\"RingCentral Blog\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/ringcentral\" \/>\n<meta property=\"article:published_time\" content=\"2026-09-08T15:00:56+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.ringcentral.com\/us\/en\/blog\/wp-content\/uploads\/2026\/09\/Template-_-Awards-1024x576.png\" \/>\n\t<meta property=\"og:image:width\" content=\"1024\" \/>\n\t<meta property=\"og:image:height\" content=\"576\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"author\" content=\"alan.manosca\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@ringcentral\" \/>\n<meta name=\"twitter:site\" content=\"@ringcentral\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"alan.manosca\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"3 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/newrcblog.wpengine.com\\\/us\\\/en\\\/blog\\\/g2-fall-2026-report\\\/#article\",\"isPartOf\":{\"@id\":\"\\\/us\\\/en\\\/blog\\\/g2-fall-2026-report\\\/\"},\"author\":{\"name\":\"alan.manosca\",\"@id\":\"https:\\\/\\\/newrcblog.wpengine.com\\\/us\\\/en\\\/blog\\\/#\\\/schema\\\/person\\\/c99d6555cd8c6da31bf911a8b5df7aa1\"},\"headline\":\"RingCentral climbs even higher in the G2 Fall 2026 Report\",\"datePublished\":\"2026-09-08T15:00:56+00:00\",\"mainEntityOfPage\":{\"@id\":\"\\\/us\\\/en\\\/blog\\\/g2-fall-2026-report\\\/\"},\"wordCount\":432,\"publisher\":{\"@id\":\"https:\\\/\\\/newrcblog.wpengine.com\\\/us\\\/en\\\/blog\\\/#organization\"},\"image\":{\"@id\":\"https:\\\/\\\/newrcblog.wpengine.com\\\/us\\\/en\\\/blog\\\/g2-fall-2026-report\\\/#primaryimage\"},\"thumbnailUrl\":\"\\\/us\\\/en\\\/blog\\\/wp-content\\\/uploads\\\/2026\\\/09\\\/Template-_-Awards-scaled.png\",\"articleSection\":[\"Company news &amp; culture\"],\"inLanguage\":\"en-US\"},{\"@type\":\"WebPage\",\"@id\":\"\\\/us\\\/en\\\/blog\\\/g2-fall-2026-report\\\/\",\"url\":\"https:\\\/\\\/newrcblog.wpengine.com\\\/us\\\/en\\\/blog\\\/g2-fall-2026-report\\\/\",\"name\":\"RingCentral climbs even higher in the G2 Fall 2026 Report | RingCentral Blog\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/newrcblog.wpengine.com\\\/us\\\/en\\\/blog\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/newrcblog.wpengine.com\\\/us\\\/en\\\/blog\\\/g2-fall-2026-report\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/newrcblog.wpengine.com\\\/us\\\/en\\\/blog\\\/g2-fall-2026-report\\\/#primaryimage\"},\"thumbnailUrl\":\"\\\/us\\\/en\\\/blog\\\/wp-content\\\/uploads\\\/2026\\\/09\\\/Template-_-Awards-scaled.png\",\"datePublished\":\"2026-09-08T15:00:56+00:00\",\"description\":\"RingCentral posted its strongest G2 season yet. 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Alan's academic background includes a certificate in Digital Marketing Analytics from MIT Sloan School of Management and a BS in Kinesiology from San Jose State University.","url":"\/us\/en\/blog\/author\/alan-manosca\/"}]}},"rc_img_url":"\/us\/en\/blog\/wp-content\/uploads\/2026\/09\/Template-_-Awards-scaled.png","rcblog_by_author":"<a href=\"\/us\/en\/blog\/author\/alan-manosca\/amp\" data-dl-events-click=\"true\" data-dl-element=\"link\"><span class=\"image\"><img src=\"https:\/\/secure.gravatar.com\/avatar\/6f58a43484c0f6f3cf45a289ae779c6dd43fd4151883e25ab4e3aac1154dca33?s=96&d=mm&r=g\" alt=\"\" width=\"30\" height=\"30\" layout=\"fixed\"><\/img><\/span><span class=\"by-author-name\">Alan Manosca<\/span><\/a>","rc_author_full_name":"Alan Manosca","rc_author_avatar":"\/us\/en\/blog\/wp-content\/uploads\/2022\/07\/Alan-Manosca-Badge-Photo-scaled.jpg","rc_author_link":"\/us\/en\/blog\/author\/alan-manosca\/amp","rc_post_categories":"<a href=\"\/us\/en\/blog\/category\/trending\/ringcentral-newsdesk\/amp\">Company news &amp; culture<\/a>","amp_link":"\/us\/en\/blog\/g2-fall-2026-report\/amp","excerpt_title":"RingCentral climbs even higher in the G2 Fall 2026 Report","_links":{"self":[{"href":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/wp-json\/wp\/v2\/posts\/62182","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/wp-json\/wp\/v2\/users\/1149"}],"replies":[{"embeddable":true,"href":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/wp-json\/wp\/v2\/comments?post=62182"}],"version-history":[{"count":0,"href":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/wp-json\/wp\/v2\/posts\/62182\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/wp-json\/wp\/v2\/media\/62183"}],"wp:attachment":[{"href":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/wp-json\/wp\/v2\/media?parent=62182"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/wp-json\/wp\/v2\/categories?post=62182"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/wp-json\/wp\/v2\/tags?post=62182"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}