{"id":60200,"date":"2025-08-15T10:27:30","date_gmt":"2025-08-15T17:27:30","guid":{"rendered":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/?p=60200"},"modified":"2025-08-15T10:27:30","modified_gmt":"2025-08-15T17:27:30","slug":"best-global-ucaas-provider-use-of-ai-uc-today","status":"publish","type":"post","link":"\/us\/en\/blog\/best-global-ucaas-provider-use-of-ai-uc-today\/","title":{"rendered":"RingCentral awarded Best Global UCaaS Provider and Best Use of AI by UC Today"},"content":{"rendered":"<p>RingCentral has been recognized across multiple categories at the <a href=\"https:\/\/www.uctoday.com\/\/ucawards\/\">2025 UC Today Awards<\/a>, winning <a href=\"https:\/\/www.uctoday.com\/\/ucawards\/2025-winners\/\">Best UCaaS provider (Global)<\/a> and <a href=\"https:\/\/www.uctoday.com\/\/ucawards\/2025-winners\/\">Best Use of AI<\/a>, along with a commendation for Best Contact Center solution.<\/p>\n<p>The UC Today Awards celebrate the most innovative and forward-thinking businesses in unified communications, collaboration, and customer experience. This year\u2019s judging panel looked for organizations combining outstanding agility, innovation, growth and most importantly with a clear ability to solve real customer problems.<\/p>\n<h2 class=\"heading h2\"><b><a id=\"ucaas\"><\/a>Best UCaaS provider (Global)<\/b><\/h2>\n<p>This award recognizes providers that help global organizations thrive through powerful integrations, comprehensive device management, and exceptional partner enablement that transcends geographical boundaries. RingCentral was recognized for:<\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\">A voice-first architecture, purpose-built to ensure high-fidelity, low latency, and enterprise-grade reliability<\/li>\n<\/ul>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\">AI-powered innovation embedded across platform, including real-time transcription, intelligent call summaries, and conversation analytics delivered seamlessly across RingEX and RingCX<\/li>\n<\/ul>\n<p>When announcing RingCentral as the winner of Best UCaaS provider (Global), <a href=\"https:\/\/www.uctoday.com\/ucawards\/2025-winners\/\">Tim Banton, Head of Research and Business Intelligence at Today Digital, said<\/a>: \u201cWhen reviewing the submissions, I focused on five key areas. How innovative the solution was, if it clearly solved a real customer or business problem, what made it stand out from other solutions, and crucially, whether the claim made was backed up with solid evidence. I was looking for entries that showed real impact.\u201d<\/p>\n<h2 class=\"heading h2\"><b><a id=\"ai\"><\/a>Best use of AI <\/b><\/h2>\n<p>This award celebrates groundbreaking applications of generative AI, AI models and intelligent agents that are revolutionizing how we collaborate and connect.<\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><a href=\"https:\/\/www.ringcentral.com\/ai-receptionist.html\"><b>RingCentral AI Receptionist (AIR)<\/b><\/a>\u2014a voice-first AI agent\u2014was central to this win. AIR is part of a wider shift in our industry: AI moving beyond automation to enable smarter workflows, proactive engagement and more personalized customer experiences.<\/li>\n<\/ul>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\">This recognition acknowledges our path toward making human-AI collaboration a practical and seamless reality that reshapes how businesses communicate every day.<\/li>\n<\/ul>\n<p>When announcing RingCentral as the winner of Best Use of AI, <a href=\"https:\/\/www.uctoday.com\/ucawards\/2025-winners\/\">Fazil Balkaya, Founder &amp; Principal Analyst at Balkaya Consulting, shared his perspective on the judging process<\/a>. \u201c<i>I was looking for AI developments and implementations going beyond low-hanging fruit AI products. (The) companies who further penetrate into workflows, further enable AI to make decisions and are more innovative when tackling real-world problems got higher points from me<\/i>.\u201d<\/p>\n<p>As we\u2019ve grown to become a global leader in AI communications, our mission has stayed the same\u2014helping businesses connect their teams and customers effortlessly. Recognitions like these affirm that innovation, when paired with a relentless focus on solving real-world challenges, can reshape how organizations operate and grow.<\/p>\n<p>Thank you to UC Today and the judging panel for this recognition. Looking ahead, we remain committed to evolving our solutions to meet today\u2019s business needs and delivering flexible, intelligent, and accessible solutions that empower teams and connect customers seamlessly\u2014no matter where they are or what device they use.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>RingCentral has been recognized across multiple categories at the 2025 UC Today Awards, winning Best UCaaS provider (Global) and Best Use of AI, along with a commendation for Best Contact Center solution. The UC Today Awards celebrate the most innovative and forward-thinking businesses in unified communications, collaboration, and customer experience. This year\u2019s judging panel looked &#8230;<\/p>\n","protected":false},"author":166,"featured_media":60206,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[43331,18885],"tags":[453,43358],"class_list":["post-60200","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-ai-innovation","category-ringcentral-newsdesk","tag-press-release","tag-ringcentral-newsdesk"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v19.3 (Yoast SEO v27.2) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>RingCentral awarded Best Global UCaaS Provider and Best Use of AI by UC Today | RingCentral Blog<\/title>\n<meta name=\"description\" content=\"RingCentral wins Best UCaaS Provider (Global) and Best Use of AI at 2025 UC Today Awards. Recognized for innovation and customer solutions.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.ringcentral.com\/us\/en\/blog\/best-global-ucaas-provider-use-of-ai-uc-today\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"RingCentral awarded Best Global UCaaS Provider and Best Use of AI by UC Today\" \/>\n<meta property=\"og:description\" content=\"RingCentral wins Best UCaaS Provider (Global) and Best Use of AI at 2025 UC Today Awards. Recognized for innovation and customer solutions.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.ringcentral.com\/us\/en\/blog\/best-global-ucaas-provider-use-of-ai-uc-today\/\" \/>\n<meta property=\"og:site_name\" content=\"RingCentral Blog\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/ringcentral\" \/>\n<meta property=\"article:published_time\" content=\"2025-08-15T17:27:30+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.ringcentral.com\/us\/en\/blog\/wp-content\/uploads\/2025\/08\/UC-Today-Awards-win-OG-Blog-Hero@3x-scaled.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"2048\" \/>\n\t<meta property=\"og:image:height\" content=\"999\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Jennifer Caukin\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@ringcentral\" \/>\n<meta name=\"twitter:site\" content=\"@ringcentral\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Jennifer Caukin\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/best-global-ucaas-provider-use-of-ai-uc-today\/#article\",\"isPartOf\":{\"@id\":\"\/us\/en\/blog\/best-global-ucaas-provider-use-of-ai-uc-today\/\"},\"author\":{\"name\":\"Jennifer Caukin\",\"@id\":\"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/#\/schema\/person\/b6f378db0159b6940205332995d44dca\"},\"headline\":\"RingCentral awarded Best Global UCaaS Provider and Best Use of AI by UC Today\",\"datePublished\":\"2025-08-15T17:27:30+00:00\",\"mainEntityOfPage\":{\"@id\":\"\/us\/en\/blog\/best-global-ucaas-provider-use-of-ai-uc-today\/\"},\"wordCount\":479,\"publisher\":{\"@id\":\"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/#organization\"},\"image\":{\"@id\":\"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/best-global-ucaas-provider-use-of-ai-uc-today\/#primaryimage\"},\"thumbnailUrl\":\"\/us\/en\/blog\/wp-content\/uploads\/2025\/08\/UC-Today-Awards-win-OG-Blog-Hero@3x-scaled.jpg\",\"keywords\":[\"press release\",\"RingCentral newsdesk\"],\"articleSection\":[\"AI &amp; Innovation\",\"Company news &amp; culture\"],\"inLanguage\":\"en-US\"},{\"@type\":\"WebPage\",\"@id\":\"\/us\/en\/blog\/best-global-ucaas-provider-use-of-ai-uc-today\/\",\"url\":\"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/best-global-ucaas-provider-use-of-ai-uc-today\/\",\"name\":\"RingCentral awarded Best Global UCaaS Provider and Best Use of AI by UC Today | RingCentral Blog\",\"isPartOf\":{\"@id\":\"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/best-global-ucaas-provider-use-of-ai-uc-today\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/best-global-ucaas-provider-use-of-ai-uc-today\/#primaryimage\"},\"thumbnailUrl\":\"\/us\/en\/blog\/wp-content\/uploads\/2025\/08\/UC-Today-Awards-win-OG-Blog-Hero@3x-scaled.jpg\",\"datePublished\":\"2025-08-15T17:27:30+00:00\",\"description\":\"RingCentral wins Best UCaaS Provider (Global) and Best Use of AI at 2025 UC Today Awards. Recognized for innovation and customer solutions.\",\"breadcrumb\":{\"@id\":\"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/best-global-ucaas-provider-use-of-ai-uc-today\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/best-global-ucaas-provider-use-of-ai-uc-today\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/best-global-ucaas-provider-use-of-ai-uc-today\/#primaryimage\",\"url\":\"\/us\/en\/blog\/wp-content\/uploads\/2025\/08\/UC-Today-Awards-win-OG-Blog-Hero@3x-scaled.jpg\",\"contentUrl\":\"\/us\/en\/blog\/wp-content\/uploads\/2025\/08\/UC-Today-Awards-win-OG-Blog-Hero@3x-scaled.jpg\",\"width\":2048,\"height\":999,\"caption\":\"UC Today Awards\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/best-global-ucaas-provider-use-of-ai-uc-today\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"\/us\/en\/blog\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"RingCentral awarded Best Global UCaaS Provider and Best Use of AI by UC Today\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/#website\",\"url\":\"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/\",\"name\":\"RingCentral Blog\",\"description\":\"Intelligent Communications\",\"publisher\":{\"@id\":\"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/#organization\",\"name\":\"RingCentral\",\"url\":\"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/#\/schema\/logo\/image\/\",\"url\":\"\/us\/en\/blog\/wp-content\/uploads\/2025\/04\/ringcentral-logo.png\",\"contentUrl\":\"\/us\/en\/blog\/wp-content\/uploads\/2025\/04\/ringcentral-logo.png\",\"width\":2048,\"height\":309,\"caption\":\"RingCentral\"},\"image\":{\"@id\":\"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/#\/schema\/logo\/image\/\"},\"sameAs\":[\"https:\/\/www.facebook.com\/ringcentral\",\"https:\/\/x.com\/ringcentral\",\"https:\/\/www.linkedin.com\/company\/ringcentral\/\",\"https:\/\/www.instagram.com\/ringcentral\"]},{\"@type\":\"Person\",\"@id\":\"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/#\/schema\/person\/b6f378db0159b6940205332995d44dca\",\"name\":\"Jennifer Caukin\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/secure.gravatar.com\/avatar\/9a8d989fa7e72af5bd5cf487cf7080318b695de4be89de382c5e64305dd0249c?s=96&d=mm&r=g\",\"url\":\"https:\/\/secure.gravatar.com\/avatar\/9a8d989fa7e72af5bd5cf487cf7080318b695de4be89de382c5e64305dd0249c?s=96&d=mm&r=g\",\"contentUrl\":\"https:\/\/secure.gravatar.com\/avatar\/9a8d989fa7e72af5bd5cf487cf7080318b695de4be89de382c5e64305dd0249c?s=96&d=mm&r=g\",\"caption\":\"Jennifer Caukin\"},\"description\":\"Jennifer Caukin is the Group Vice President, Corporate Marketing at RingCentral. She oversees brand strategy, corporate messaging, communications, and global events. She brings more than 15 years of experience with a deep background in strategizing and executing global communications programs. Prior to RingCentral, Jennifer spent seven years at Skype and launched Skype for Business. She garnered a B2B marketing award for a major integrated marketing and PR program that generated major visibility in outlets such as CNN and USA Today. In addition, she won the Golden Sabre award for Branded Journalism while at Skype. Prior to Skype, Jennifer spent eight years at eBay in various corporate communication roles including serving as director of North America Marketplaces public relations. LinkedIn Profile\",\"sameAs\":[\"https:\/\/wwww.ringcentral.com\"],\"url\":\"\/us\/en\/blog\/author\/jennifer-caukin\/\"}]}<\/script>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"RingCentral awarded Best Global UCaaS Provider and Best Use of AI by UC Today | RingCentral Blog","description":"RingCentral wins Best UCaaS Provider (Global) and Best Use of AI at 2025 UC Today Awards. Recognized for innovation and customer solutions.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.ringcentral.com\/us\/en\/blog\/best-global-ucaas-provider-use-of-ai-uc-today\/","og_locale":"en_US","og_type":"article","og_title":"RingCentral awarded Best Global UCaaS Provider and Best Use of AI by UC Today","og_description":"RingCentral wins Best UCaaS Provider (Global) and Best Use of AI at 2025 UC Today Awards. Recognized for innovation and customer solutions.","og_url":"https:\/\/www.ringcentral.com\/us\/en\/blog\/best-global-ucaas-provider-use-of-ai-uc-today\/","og_site_name":"RingCentral Blog","article_publisher":"https:\/\/www.facebook.com\/ringcentral","article_published_time":"2025-08-15T17:27:30+00:00","og_image":[{"width":2048,"height":999,"url":"https:\/\/www.ringcentral.com\/us\/en\/blog\/wp-content\/uploads\/2025\/08\/UC-Today-Awards-win-OG-Blog-Hero@3x-scaled.jpg","type":"image\/jpeg"}],"author":"Jennifer Caukin","twitter_card":"summary_large_image","twitter_creator":"@ringcentral","twitter_site":"@ringcentral","twitter_misc":{"Written by":"Jennifer Caukin","Est. reading time":"2 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/best-global-ucaas-provider-use-of-ai-uc-today\/#article","isPartOf":{"@id":"\/us\/en\/blog\/best-global-ucaas-provider-use-of-ai-uc-today\/"},"author":{"name":"Jennifer Caukin","@id":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/#\/schema\/person\/b6f378db0159b6940205332995d44dca"},"headline":"RingCentral awarded Best Global UCaaS Provider and Best Use of AI by UC Today","datePublished":"2025-08-15T17:27:30+00:00","mainEntityOfPage":{"@id":"\/us\/en\/blog\/best-global-ucaas-provider-use-of-ai-uc-today\/"},"wordCount":479,"publisher":{"@id":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/#organization"},"image":{"@id":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/best-global-ucaas-provider-use-of-ai-uc-today\/#primaryimage"},"thumbnailUrl":"\/us\/en\/blog\/wp-content\/uploads\/2025\/08\/UC-Today-Awards-win-OG-Blog-Hero@3x-scaled.jpg","keywords":["press release","RingCentral newsdesk"],"articleSection":["AI &amp; Innovation","Company news &amp; culture"],"inLanguage":"en-US"},{"@type":"WebPage","@id":"\/us\/en\/blog\/best-global-ucaas-provider-use-of-ai-uc-today\/","url":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/best-global-ucaas-provider-use-of-ai-uc-today\/","name":"RingCentral awarded Best Global UCaaS Provider and Best Use of AI by UC Today | RingCentral Blog","isPartOf":{"@id":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/#website"},"primaryImageOfPage":{"@id":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/best-global-ucaas-provider-use-of-ai-uc-today\/#primaryimage"},"image":{"@id":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/best-global-ucaas-provider-use-of-ai-uc-today\/#primaryimage"},"thumbnailUrl":"\/us\/en\/blog\/wp-content\/uploads\/2025\/08\/UC-Today-Awards-win-OG-Blog-Hero@3x-scaled.jpg","datePublished":"2025-08-15T17:27:30+00:00","description":"RingCentral wins Best UCaaS Provider (Global) and Best Use of AI at 2025 UC Today Awards. Recognized for innovation and customer solutions.","breadcrumb":{"@id":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/best-global-ucaas-provider-use-of-ai-uc-today\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/best-global-ucaas-provider-use-of-ai-uc-today\/"]}]},{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/best-global-ucaas-provider-use-of-ai-uc-today\/#primaryimage","url":"\/us\/en\/blog\/wp-content\/uploads\/2025\/08\/UC-Today-Awards-win-OG-Blog-Hero@3x-scaled.jpg","contentUrl":"\/us\/en\/blog\/wp-content\/uploads\/2025\/08\/UC-Today-Awards-win-OG-Blog-Hero@3x-scaled.jpg","width":2048,"height":999,"caption":"UC Today Awards"},{"@type":"BreadcrumbList","@id":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/best-global-ucaas-provider-use-of-ai-uc-today\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"\/us\/en\/blog\/"},{"@type":"ListItem","position":2,"name":"RingCentral awarded Best Global UCaaS Provider and Best Use of AI by UC Today"}]},{"@type":"WebSite","@id":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/#website","url":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/","name":"RingCentral Blog","description":"Intelligent Communications","publisher":{"@id":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Organization","@id":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/#organization","name":"RingCentral","url":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/#\/schema\/logo\/image\/","url":"\/us\/en\/blog\/wp-content\/uploads\/2025\/04\/ringcentral-logo.png","contentUrl":"\/us\/en\/blog\/wp-content\/uploads\/2025\/04\/ringcentral-logo.png","width":2048,"height":309,"caption":"RingCentral"},"image":{"@id":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/ringcentral","https:\/\/x.com\/ringcentral","https:\/\/www.linkedin.com\/company\/ringcentral\/","https:\/\/www.instagram.com\/ringcentral"]},{"@type":"Person","@id":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/#\/schema\/person\/b6f378db0159b6940205332995d44dca","name":"Jennifer Caukin","image":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/secure.gravatar.com\/avatar\/9a8d989fa7e72af5bd5cf487cf7080318b695de4be89de382c5e64305dd0249c?s=96&d=mm&r=g","url":"https:\/\/secure.gravatar.com\/avatar\/9a8d989fa7e72af5bd5cf487cf7080318b695de4be89de382c5e64305dd0249c?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/9a8d989fa7e72af5bd5cf487cf7080318b695de4be89de382c5e64305dd0249c?s=96&d=mm&r=g","caption":"Jennifer Caukin"},"description":"Jennifer Caukin is the Group Vice President, Corporate Marketing at RingCentral. She oversees brand strategy, corporate messaging, communications, and global events. She brings more than 15 years of experience with a deep background in strategizing and executing global communications programs. Prior to RingCentral, Jennifer spent seven years at Skype and launched Skype for Business. She garnered a B2B marketing award for a major integrated marketing and PR program that generated major visibility in outlets such as CNN and USA Today. In addition, she won the Golden Sabre award for Branded Journalism while at Skype. Prior to Skype, Jennifer spent eight years at eBay in various corporate communication roles including serving as director of North America Marketplaces public relations. LinkedIn Profile","sameAs":["https:\/\/wwww.ringcentral.com"],"url":"\/us\/en\/blog\/author\/jennifer-caukin\/"}]}},"rc_img_url":"\/us\/en\/blog\/wp-content\/uploads\/2025\/08\/UC-Today-Awards-win-OG-Blog-Hero@3x-scaled.jpg","rcblog_by_author":"<a href=\"\/us\/en\/blog\/author\/jennifer-caukin\/amp\" data-dl-events-click=\"true\" data-dl-element=\"link\"><span class=\"image\"><img src=\"https:\/\/secure.gravatar.com\/avatar\/9a8d989fa7e72af5bd5cf487cf7080318b695de4be89de382c5e64305dd0249c?s=96&d=mm&r=g\" alt=\"\" width=\"30\" height=\"30\" layout=\"fixed\"><\/img><\/span><span class=\"by-author-name\">Jennifer Caukin<\/span><\/a>","rc_author_full_name":"Jennifer Caukin","rc_author_avatar":"\/us\/en\/blog\/wp-content\/uploads\/2021\/03\/IMG_5725-1-scaled.jpg","rc_author_link":"\/us\/en\/blog\/author\/jennifer-caukin\/amp","rc_post_categories":"<a href=\"\/us\/en\/blog\/category\/trending\/ai-innovation\/amp\">AI &amp; Innovation<\/a><a href=\"\/us\/en\/blog\/category\/trending\/ringcentral-newsdesk\/amp\">, Company news &amp; culture<\/a>","amp_link":"\/us\/en\/blog\/best-global-ucaas-provider-use-of-ai-uc-today\/amp","excerpt_title":"RingCentral awarded Best Global UCaaS Provider and Best U...","_links":{"self":[{"href":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/wp-json\/wp\/v2\/posts\/60200","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/wp-json\/wp\/v2\/users\/166"}],"replies":[{"embeddable":true,"href":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/wp-json\/wp\/v2\/comments?post=60200"}],"version-history":[{"count":0,"href":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/wp-json\/wp\/v2\/posts\/60200\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/wp-json\/wp\/v2\/media\/60206"}],"wp:attachment":[{"href":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/wp-json\/wp\/v2\/media?parent=60200"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/wp-json\/wp\/v2\/categories?post=60200"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/wp-json\/wp\/v2\/tags?post=60200"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}