{"id":58582,"date":"2024-12-16T10:22:27","date_gmt":"2024-12-16T18:22:27","guid":{"rendered":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/?p=58582"},"modified":"2025-03-13T06:01:13","modified_gmt":"2025-03-13T13:01:13","slug":"when-teams-is-down-ringcentral-keeps-working-because-we-built-true-platform-independence","status":"publish","type":"post","link":"\/us\/en\/blog\/when-teams-is-down-ringcentral-keeps-working-because-we-built-true-platform-independence\/","title":{"rendered":"How RingCentral delivers uninterrupted business communication in Microsoft Teams"},"content":{"rendered":"

RingCentral and Microsoft Teams work together to deliver enterprise-grade reliability for your business communications. While Teams excels at collaboration and internal communications, RingCentral brings carrier-grade voice architecture that ensures your business stays connected, even during service interruptions. Our purpose-built infrastructure complements Teams by providing the robust enterprise voice capabilities and 99.999% reliability that modern businesses require.<\/span><\/p>\n

Built for enterprise needs from the start<\/span><\/h3>\n

RingCentral was designed with reliability as a core principle. Long before Unified Communications as a Service (UCaaS) became an industry term, RingCentral was delivering carrier-grade voice reliability with 99.999% uptime. This commitment to keeping businesses connected is built into the foundation of everything we do.<\/span><\/p>\n

A complement to Microsoft Teams<\/span><\/h3>\n

When businesses choose RingCentral alongside Teams, they get the best of both worlds: Microsoft Teams\u2019 powerful collaboration tools paired with RingCentral\u2019s reliable voice communications and feature-rich platform.<\/span> And because RingCentral operates independently of Microsoft\u2019s infrastructure, there is no reliance on Teams to ensure uptime<\/b>. This architecture gives organizations the confidence of continuity and flexibility they need.<\/span><\/p>\n

How RingCentral ensures seamless continuity<\/span><\/h3>\n

Our interoperability and architectural design eliminate single points of failure. Here\u2019s how RingCentral supports you no matter what:<\/span><\/p>\n

1. Independent infrastructure<\/b><\/p>\n

    \n
  1. A global, carrier-grade voice network<\/span><\/li>\n
  2. Geographically distributed data centers<\/span><\/li>\n
  3. Redundancies at every level for automatic failover<\/span><\/li>\n
  4. Built-in platform independence<\/span><\/li>\n<\/ol>\n
      \n
    1. \n
        \n
      1. <\/li>\n<\/ol>\n<\/li>\n<\/ol>\n

        2. Multiple, reliable access points<\/b><\/p>\n

          \n
        1. Integrated directly into Microsoft Teams<\/span><\/li>\n
        2. Full-featured browser access (no downloads needed)<\/span><\/li>\n
        3. Desktop and mobile applications for instant usability<\/span><\/li>\n
        4. Each option functions independently, ensuring you\u2019re always connected<\/span><\/li>\n<\/ol>\n

          3. Enterprise-grade browser-based access<\/b><\/p>\n

          \u00a0If Teams is ever down, RingCentral keeps your business running. Open a web browser, log into app.ringcentral.com, and enjoy the same full-featured experience\u2014all without emergency patches or interruptions.<\/span><\/p>\n

          Unmatched reliability and flexibility<\/span><\/h3>\n

          At RingCentral, reliability is more than just a statistic; it\u2019s a promise. Our platform has delivered 99.999% uptime for 5+ years and counting. But it\u2019s not just about uptime\u2014it\u2019s about ensuring enterprise-grade functionality, global accessibility, scalability, and compliance, all built to serve your business needs.<\/span><\/p>\n

          Why pairing RingCentral with Teams works<\/span><\/h3>\n

          Uninterrupted communication<\/b>: RingCentral delivers resilient voice communications that complement Teams\u2019 collaboration features seamlessly. Additionally, an integrated AI-powered assistant, SMS, and fax elevate Teams into a comprehensive business communications platform.<\/span><\/p>\n

          Confidence in continuity<\/b>: By integrating RingCentral, businesses gain peace of mind knowing their communications will remain operational in any situation. While Teams is a valuable tool for collaboration, RingCentral ensures your voice communications don’t skip a beat\u2014because communication continuity is critical.<\/span><\/p>\n

          Unified experience<\/b>: Together, Microsoft Teams and RingCentral create an all-in-one solution that combines enterprise collaboration with enterprise-grade communications. It\u2019s about integrating the best tools to empower your team and foster productivity.<\/span><\/p>\n

          Experience the power RingCentral and Microsoft Teams together<\/span><\/h3>\n

          Business continuity isn\u2019t just a feature\u2014it\u2019s a necessity for today\u2019s distributed workforce. At RingCentral, we\u2019re here to enhance your Microsoft Teams setup with robust, reliable communications that keep you connected and productive under any circumstances.<\/span><\/p>\n

          Want to see how RingCentral supports your collaboration and voice needs? Let\u2019s schedule a conversation so we can explore the possibilities together, including live demonstrations of our failover capabilities and browser-based options.\u00a0\u00a0<\/span><\/p>\n

          The perfect union of collaboration and enterprise communication<\/span><\/h3>\n

          RingCentral and Microsoft Teams unite the two critical pillars of modern business communication. While Teams revolutionizes workplace collaboration, RingCentral brings carrier-grade voice architecture that we’ve perfected over decades of delivering enterprise communications. This isn’t just an integration \u2013 it’s a purpose-built solution combining Teams’ collaborative capabilities with our proven global voice network and 99.999% reliability. For businesses that can’t afford downtime, this combination delivers exactly what’s needed: Teams’ powerful internal workflows enhanced by RingCentral’s rock-solid external communication infrastructure. It’s the difference between hoping your communications work and knowing they will \u2013 because we built it that way from the ground up.<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"

          RingCentral and Microsoft Teams work together to deliver enterprise-grade reliability for your business communications. While Teams excels at collaboration and internal communications, RingCentral brings carrier-grade voice architecture that ensures your business stays connected, even during service interruptions. Our purpose-built infrastructure complements Teams by providing the robust enterprise voice capabilities and 99.999% reliability that modern businesses …<\/p>\n","protected":false},"author":29,"featured_media":58583,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[18390,4],"tags":[],"class_list":["post-58582","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-communication-and-collaboration","category-customer-experience"],"acf":[],"yoast_head":"\nWhen Teams is down, RingCentral keeps working<\/title>\n<meta name=\"description\" content=\"Let's examine why RingCentral's purpose-built architecture stands out from solutions that weren't designed for enterprise voice reliability.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.ringcentral.com\/us\/en\/blog\/when-teams-is-down-ringcentral-keeps-working-because-we-built-true-platform-independence\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"How RingCentral delivers uninterrupted business communication in Microsoft Teams\" \/>\n<meta property=\"og:description\" content=\"Let's examine why RingCentral's purpose-built architecture stands out from solutions that weren't designed for enterprise voice reliability.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.ringcentral.com\/us\/en\/blog\/when-teams-is-down-ringcentral-keeps-working-because-we-built-true-platform-independence\/\" \/>\n<meta property=\"og:site_name\" content=\"RingCentral Blog\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/ringcentral\" \/>\n<meta property=\"article:published_time\" content=\"2024-12-16T18:22:27+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2025-03-13T13:01:13+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.ringcentral.com\/us\/en\/blog\/wp-content\/uploads\/2024\/12\/hero-desktop-mobile-jpg-rendition.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1884\" \/>\n\t<meta property=\"og:image:height\" content=\"1752\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"RingCentral Team\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@ringcentral\" \/>\n<meta name=\"twitter:site\" content=\"@ringcentral\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"RingCentral Team\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"3 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/when-teams-is-down-ringcentral-keeps-working-because-we-built-true-platform-independence\/#article\",\"isPartOf\":{\"@id\":\"\/us\/en\/blog\/when-teams-is-down-ringcentral-keeps-working-because-we-built-true-platform-independence\/\"},\"author\":{\"name\":\"RingCentral Team\",\"@id\":\"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/#\/schema\/person\/65a168321317ffd562e0d77745f1b358\"},\"headline\":\"How RingCentral delivers uninterrupted business communication in Microsoft Teams\",\"datePublished\":\"2024-12-16T18:22:27+00:00\",\"dateModified\":\"2025-03-13T13:01:13+00:00\",\"mainEntityOfPage\":{\"@id\":\"\/us\/en\/blog\/when-teams-is-down-ringcentral-keeps-working-because-we-built-true-platform-independence\/\"},\"wordCount\":643,\"publisher\":{\"@id\":\"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/#organization\"},\"image\":{\"@id\":\"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/when-teams-is-down-ringcentral-keeps-working-because-we-built-true-platform-independence\/#primaryimage\"},\"thumbnailUrl\":\"\/us\/en\/blog\/wp-content\/uploads\/2024\/12\/hero-desktop-mobile-jpg-rendition.jpg\",\"articleSection\":[\"Communication & collaboration\",\"Customer & employee experience\"],\"inLanguage\":\"en-US\"},{\"@type\":\"WebPage\",\"@id\":\"\/us\/en\/blog\/when-teams-is-down-ringcentral-keeps-working-because-we-built-true-platform-independence\/\",\"url\":\"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/when-teams-is-down-ringcentral-keeps-working-because-we-built-true-platform-independence\/\",\"name\":\"When Teams is down, RingCentral keeps working\",\"isPartOf\":{\"@id\":\"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/when-teams-is-down-ringcentral-keeps-working-because-we-built-true-platform-independence\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/when-teams-is-down-ringcentral-keeps-working-because-we-built-true-platform-independence\/#primaryimage\"},\"thumbnailUrl\":\"\/us\/en\/blog\/wp-content\/uploads\/2024\/12\/hero-desktop-mobile-jpg-rendition.jpg\",\"datePublished\":\"2024-12-16T18:22:27+00:00\",\"dateModified\":\"2025-03-13T13:01:13+00:00\",\"description\":\"Let's examine why RingCentral's purpose-built architecture stands out from solutions that weren't designed for enterprise voice reliability.\",\"breadcrumb\":{\"@id\":\"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/when-teams-is-down-ringcentral-keeps-working-because-we-built-true-platform-independence\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/when-teams-is-down-ringcentral-keeps-working-because-we-built-true-platform-independence\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/when-teams-is-down-ringcentral-keeps-working-because-we-built-true-platform-independence\/#primaryimage\",\"url\":\"\/us\/en\/blog\/wp-content\/uploads\/2024\/12\/hero-desktop-mobile-jpg-rendition.jpg\",\"contentUrl\":\"\/us\/en\/blog\/wp-content\/uploads\/2024\/12\/hero-desktop-mobile-jpg-rendition.jpg\",\"width\":1884,\"height\":1752,\"caption\":\"RingCentral for Microsoft Teams\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/when-teams-is-down-ringcentral-keeps-working-because-we-built-true-platform-independence\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"How RingCentral delivers uninterrupted business communication in Microsoft Teams\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/#website\",\"url\":\"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/\",\"name\":\"RingCentral Blog\",\"description\":\"Intelligent Communications\",\"publisher\":{\"@id\":\"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/#organization\",\"name\":\"RingCentral\",\"url\":\"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/#\/schema\/logo\/image\/\",\"url\":\"\/us\/en\/blog\/wp-content\/uploads\/2025\/04\/ringcentral-logo.png\",\"contentUrl\":\"\/us\/en\/blog\/wp-content\/uploads\/2025\/04\/ringcentral-logo.png\",\"width\":2048,\"height\":309,\"caption\":\"RingCentral\"},\"image\":{\"@id\":\"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/#\/schema\/logo\/image\/\"},\"sameAs\":[\"https:\/\/www.facebook.com\/ringcentral\",\"https:\/\/x.com\/ringcentral\",\"https:\/\/www.linkedin.com\/company\/ringcentral\/\",\"https:\/\/www.instagram.com\/ringcentral\"]},{\"@type\":\"Person\",\"@id\":\"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/#\/schema\/person\/65a168321317ffd562e0d77745f1b358\",\"name\":\"RingCentral Team\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/secure.gravatar.com\/avatar\/9a8d989fa7e72af5bd5cf487cf7080318b695de4be89de382c5e64305dd0249c?s=96&d=mm&r=g\",\"url\":\"https:\/\/secure.gravatar.com\/avatar\/9a8d989fa7e72af5bd5cf487cf7080318b695de4be89de382c5e64305dd0249c?s=96&d=mm&r=g\",\"contentUrl\":\"https:\/\/secure.gravatar.com\/avatar\/9a8d989fa7e72af5bd5cf487cf7080318b695de4be89de382c5e64305dd0249c?s=96&d=mm&r=g\",\"caption\":\"RingCentral Team\"},\"sameAs\":[\"https:\/\/www.ringcentral.com\"],\"url\":\"\/us\/en\/blog\/author\/ringcentral-team\/\"}]}<\/script>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"When Teams is down, RingCentral keeps working","description":"Let's examine why RingCentral's purpose-built architecture stands out from solutions that weren't designed for enterprise voice reliability.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.ringcentral.com\/us\/en\/blog\/when-teams-is-down-ringcentral-keeps-working-because-we-built-true-platform-independence\/","og_locale":"en_US","og_type":"article","og_title":"How RingCentral delivers uninterrupted business communication in Microsoft Teams","og_description":"Let's examine why RingCentral's purpose-built architecture stands out from solutions that weren't designed for enterprise voice reliability.","og_url":"https:\/\/www.ringcentral.com\/us\/en\/blog\/when-teams-is-down-ringcentral-keeps-working-because-we-built-true-platform-independence\/","og_site_name":"RingCentral Blog","article_publisher":"https:\/\/www.facebook.com\/ringcentral","article_published_time":"2024-12-16T18:22:27+00:00","article_modified_time":"2025-03-13T13:01:13+00:00","og_image":[{"width":1884,"height":1752,"url":"https:\/\/www.ringcentral.com\/us\/en\/blog\/wp-content\/uploads\/2024\/12\/hero-desktop-mobile-jpg-rendition.jpg","type":"image\/jpeg"}],"author":"RingCentral Team","twitter_card":"summary_large_image","twitter_creator":"@ringcentral","twitter_site":"@ringcentral","twitter_misc":{"Written by":"RingCentral Team","Est. reading time":"3 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/when-teams-is-down-ringcentral-keeps-working-because-we-built-true-platform-independence\/#article","isPartOf":{"@id":"\/us\/en\/blog\/when-teams-is-down-ringcentral-keeps-working-because-we-built-true-platform-independence\/"},"author":{"name":"RingCentral Team","@id":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/#\/schema\/person\/65a168321317ffd562e0d77745f1b358"},"headline":"How RingCentral delivers uninterrupted business communication in Microsoft Teams","datePublished":"2024-12-16T18:22:27+00:00","dateModified":"2025-03-13T13:01:13+00:00","mainEntityOfPage":{"@id":"\/us\/en\/blog\/when-teams-is-down-ringcentral-keeps-working-because-we-built-true-platform-independence\/"},"wordCount":643,"publisher":{"@id":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/#organization"},"image":{"@id":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/when-teams-is-down-ringcentral-keeps-working-because-we-built-true-platform-independence\/#primaryimage"},"thumbnailUrl":"\/us\/en\/blog\/wp-content\/uploads\/2024\/12\/hero-desktop-mobile-jpg-rendition.jpg","articleSection":["Communication & collaboration","Customer & employee experience"],"inLanguage":"en-US"},{"@type":"WebPage","@id":"\/us\/en\/blog\/when-teams-is-down-ringcentral-keeps-working-because-we-built-true-platform-independence\/","url":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/when-teams-is-down-ringcentral-keeps-working-because-we-built-true-platform-independence\/","name":"When Teams is down, RingCentral keeps working","isPartOf":{"@id":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/#website"},"primaryImageOfPage":{"@id":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/when-teams-is-down-ringcentral-keeps-working-because-we-built-true-platform-independence\/#primaryimage"},"image":{"@id":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/when-teams-is-down-ringcentral-keeps-working-because-we-built-true-platform-independence\/#primaryimage"},"thumbnailUrl":"\/us\/en\/blog\/wp-content\/uploads\/2024\/12\/hero-desktop-mobile-jpg-rendition.jpg","datePublished":"2024-12-16T18:22:27+00:00","dateModified":"2025-03-13T13:01:13+00:00","description":"Let's examine why RingCentral's purpose-built architecture stands out from solutions that weren't designed for enterprise voice reliability.","breadcrumb":{"@id":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/when-teams-is-down-ringcentral-keeps-working-because-we-built-true-platform-independence\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/when-teams-is-down-ringcentral-keeps-working-because-we-built-true-platform-independence\/"]}]},{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/when-teams-is-down-ringcentral-keeps-working-because-we-built-true-platform-independence\/#primaryimage","url":"\/us\/en\/blog\/wp-content\/uploads\/2024\/12\/hero-desktop-mobile-jpg-rendition.jpg","contentUrl":"\/us\/en\/blog\/wp-content\/uploads\/2024\/12\/hero-desktop-mobile-jpg-rendition.jpg","width":1884,"height":1752,"caption":"RingCentral for Microsoft Teams"},{"@type":"BreadcrumbList","@id":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/when-teams-is-down-ringcentral-keeps-working-because-we-built-true-platform-independence\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/"},{"@type":"ListItem","position":2,"name":"How RingCentral delivers uninterrupted business communication in Microsoft Teams"}]},{"@type":"WebSite","@id":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/#website","url":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/","name":"RingCentral Blog","description":"Intelligent Communications","publisher":{"@id":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Organization","@id":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/#organization","name":"RingCentral","url":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/#\/schema\/logo\/image\/","url":"\/us\/en\/blog\/wp-content\/uploads\/2025\/04\/ringcentral-logo.png","contentUrl":"\/us\/en\/blog\/wp-content\/uploads\/2025\/04\/ringcentral-logo.png","width":2048,"height":309,"caption":"RingCentral"},"image":{"@id":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/ringcentral","https:\/\/x.com\/ringcentral","https:\/\/www.linkedin.com\/company\/ringcentral\/","https:\/\/www.instagram.com\/ringcentral"]},{"@type":"Person","@id":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/#\/schema\/person\/65a168321317ffd562e0d77745f1b358","name":"RingCentral Team","image":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/secure.gravatar.com\/avatar\/9a8d989fa7e72af5bd5cf487cf7080318b695de4be89de382c5e64305dd0249c?s=96&d=mm&r=g","url":"https:\/\/secure.gravatar.com\/avatar\/9a8d989fa7e72af5bd5cf487cf7080318b695de4be89de382c5e64305dd0249c?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/9a8d989fa7e72af5bd5cf487cf7080318b695de4be89de382c5e64305dd0249c?s=96&d=mm&r=g","caption":"RingCentral Team"},"sameAs":["https:\/\/www.ringcentral.com"],"url":"\/us\/en\/blog\/author\/ringcentral-team\/"}]}},"rc_img_url":"\/us\/en\/blog\/wp-content\/uploads\/2024\/12\/hero-desktop-mobile-jpg-rendition.jpg","rcblog_by_author":"<a href=\"\/us\/en\/blog\/author\/ringcentral-team\/amp\" data-dl-events-click=\"true\" data-dl-element=\"link\"><span class=\"image\"><img src=\"https:\/\/secure.gravatar.com\/avatar\/9a8d989fa7e72af5bd5cf487cf7080318b695de4be89de382c5e64305dd0249c?s=96&d=mm&r=g\" alt=\"\" width=\"30\" height=\"30\" layout=\"fixed\"><\/img><\/span><span class=\"by-author-name\">RingCentral Team<\/span><\/a>","rc_author_full_name":"RingCentral Team","rc_author_avatar":"\/us\/en\/blog\/wp-content\/uploads\/2022\/02\/ringcentral-logo-new.png","rc_author_link":"\/us\/en\/blog\/author\/ringcentral-team\/amp","rc_post_categories":"<a href=\"\/us\/en\/blog\/category\/trending\/communication-and-collaboration\/amp\">Communication & collaboration<\/a><a href=\"\/us\/en\/blog\/category\/trending\/customer-experience\/amp\">, Customer & employee experience<\/a>","amp_link":"\/us\/en\/blog\/when-teams-is-down-ringcentral-keeps-working-because-we-built-true-platform-independence\/amp","excerpt_title":"How RingCentral delivers uninterrupted business communica...","_links":{"self":[{"href":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/wp-json\/wp\/v2\/posts\/58582","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/wp-json\/wp\/v2\/users\/29"}],"replies":[{"embeddable":true,"href":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/wp-json\/wp\/v2\/comments?post=58582"}],"version-history":[{"count":0,"href":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/wp-json\/wp\/v2\/posts\/58582\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/wp-json\/wp\/v2\/media\/58583"}],"wp:attachment":[{"href":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/wp-json\/wp\/v2\/media?parent=58582"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/wp-json\/wp\/v2\/categories?post=58582"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/wp-json\/wp\/v2\/tags?post=58582"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}