{"id":58419,"date":"2024-11-13T13:34:30","date_gmt":"2024-11-13T21:34:30","guid":{"rendered":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/?p=58419"},"modified":"2025-03-13T06:41:41","modified_gmt":"2025-03-13T13:41:41","slug":"elevate-the-microsoft-teams-experience-with-ringcentral-ai-assistant","status":"publish","type":"post","link":"\/us\/en\/blog\/elevate-the-microsoft-teams-experience-with-ringcentral-ai-assistant\/","title":{"rendered":"Elevate the Microsoft Teams Experience with RingCentral AI Assistant"},"content":{"rendered":"

RingCentral and Microsoft Teams have long been a powerful duo, offering seamless communication solutions for businesses worldwide. Through our existing integrations, like Direct Routing and the RingCentral embedded app for Teams, we’ve already transformed how organizations connect and collaborate within Microsoft Teams.<\/span><\/p>\n

Customers globally are elevating their business communications by integrating RingCentral to power telephony, SMS, and fax, right in Teams. This integration brings together the best of both worlds: Microsoft Teams’ collaborative workspace and RingCentral’s enterprise-grade communication capabilities.\u00a0<\/span><\/p>\n

And RingCentral elevates the Microsoft Teams experience beyond just voice calls. Users can seamlessly send and receive SMS messages and manage faxes without ever leaving the Teams interface. This integration streamlines workflows, reduces app switching, and ultimately improves productivity for teams of all sizes.<\/span><\/p>\n

Introducing RingCentral AI Assistant for Microsoft Teams<\/span><\/h2>\n

And now, RingCentral for Microsoft Teams embedded app users will get even more from the integration with the release of RingCentral AI Assistant for Teams!<\/span><\/p>\n

Managing business calls effectively involves multiple tasks: taking accurate notes, clearly understanding decisions made, and identifying next steps – all while trying to remain fully engaged in the conversation. These competing demands often detract from what truly matters: having a meaningful, attentive dialogue where you can listen actively and ask insightful questions.<\/span><\/p>\n

RingCentral AI Assistant is here to help.\u00a0<\/span><\/p>\n

After each call, AI Assistant provides a comprehensive, AI-generated summary of the conversation. This polished recap is easily accessible for future reference and can be shared with your conversation partners, ensuring everyone is aligned on what was discussed and what needs to happen next.<\/span><\/p>\n

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And the best part? It\u2019s all seamlessly integrated into Teams, enabling you to get these AI-powered insights without app switching<\/span><\/p>\n

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Implementing AI-powered note-taking for our team meetings and strategy sessions has been a game-changer for our operations. It has significantly enhanced our ability to stay organized and aligned, particularly during complex game planning sessions where multiple plays, adjustments, and player assignments are identified<\/span><\/p>\n

Paul Rapier,\u00a0<\/span><\/p>\n

VP of IT<\/span><\/p>\n

Detroit Pistons<\/span><\/p><\/blockquote>\n

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RingCentral AI Assistant for Microsoft Teams is available now for all users of the RingCentral for Microsoft Teams embedded app at no additional cost.<\/span><\/p>\n

Get even more AI-powered insights with RingSense for Microsoft Teams<\/span><\/h2>\n

Available for users of both Direct Routing and the embedded app, RingSense for Microsoft Teams generates AI-powered conversation intelligence for phone calls placed or received in RingCentral for Microsoft Teams.\u00a0<\/span><\/p>\n

With RingSense for Microsoft Teams, organizations can:<\/span><\/p>\n