{"id":57681,"date":"2024-08-30T10:49:12","date_gmt":"2024-08-30T17:49:12","guid":{"rendered":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/?p=57681"},"modified":"2024-08-30T10:49:12","modified_gmt":"2024-08-30T17:49:12","slug":"6-cloud-strategies-to-combat-healthcares-workforce-crisis","status":"publish","type":"post","link":"\/us\/en\/blog\/6-cloud-strategies-to-combat-healthcares-workforce-crisis\/","title":{"rendered":"6 cloud strategies to combat healthcare&#8217;s workforce crisis"},"content":{"rendered":"<p><span style=\"font-weight: 400;\">The healthcare industry is grappling with a workforce shortage that&#8217;s increasingly growing as a concern. In the U.S., a surge in mental health needs is compounding an already demanding situation. And it\u2019s not just in the states, across the pond, the U.K.&#8217;s aging population is putting extra pressure on an already stretched workforce. These challenges have healthcare leaders scrambling for creative solutions to address the shortages while maintaining quality care and controlling the ever-rising cost curve.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Consider these daunting forecasts:<\/span><\/p>\n<ul>\n<li style=\"list-style-type: none;\">\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">The American Hospital Association (AHA) points out that job vacancies in healthcare are skyrocketing, with <\/span><b>a projected shortage of 3.2 million workers by 2026<\/b><span style=\"font-weight: 400;\">.\u00b9\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">The U.S. could face a shortage of 37,800 to 124,000 physicians by 2034, according to the Association of American Medical Colleges.<\/span><sup><span style=\"font-weight: 400;\">2<\/span><\/sup><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">And one-third of practicing physicians will reach retirement age over the next decade.<sup>2<\/sup><\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">By the year 2030, it is expected that 42 out of the 50 states in the United States will likely experience shortages in nursing staff, according to the U.S. Chamber of Commerce.<\/span><sup><span style=\"font-weight: 400;\">3\u00a0<\/span><\/sup><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">Hospitals are feeling the financial pinch too, as labor costs soar and they&#8217;re forced to rely more on contract workers.<\/span><sup><span style=\"font-weight: 400;\">4<\/span><\/sup><span style=\"font-weight: 400;\"> McKinsey chimes in, stressing that public health systems need to shake things up when it comes to keeping and developing their workforce. They&#8217;re emphasizing the need to support employee well-being and adapt to the changing landscape of healthcare demands.<\/span><sup><span style=\"font-weight: 400;\">5<\/span><\/sup><\/p>\n<h3 class=\"heading h3\"><b>The role of cloud communications in addressing workforce shortages<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">While there&#8217;s no magic bullet for the workforce crisis, cloud communications could be a game-changer in easing some of the pressure. By tapping into cloud-based platforms, healthcare institutions can boost their workforce, streamline communication across different locations, and weave in telehealth and video services to cast a wider net.\u00a0<\/span><\/p>\n<h2 class=\"heading h2\"><b>Here\u2019s how cloud communications can help:<\/b><\/h2>\n<h3 class=\"heading h3\"><b><a id=\"enabling\"><\/a>1. Enabling the power of anywhere, anytime healthcare<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">Cloud-based remote work capabilities directly address workforce shortages by expanding the available talent pool. With telehealth and remote care on the rise, healthcare providers need flexible communication tools that let them work from anywhere.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">With RingCentral, keep healthcare professionals connected with their teams and patients, with cloud communications that supports HIPAA compliance \u2013 integrating a mission-critical cloud phone system, SMS, messaging, and <\/span><a href=\"https:\/\/www.ringcentral.com\/sem\/fax-for-healthcare.html\"><span style=\"font-weight: 400;\">even digital faxing<\/span><\/a><span style=\"font-weight: 400;\"> across mobile and desktop devices. By enabling remote consultations and supporting a hybrid workforce, these tools help healthcare institutions expand their reach without burning out their in-house staff.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">For example, organizations like the Centers for Medicare and Medicaid Services (CMS) are actively encouraging at-home care by offering reimbursements for chronic care management and remote patient monitoring and activities such as check-in calls, care coordination messages, and even remote monitoring updates.<\/span><\/p>\n<p><img decoding=\"async\" class=\"alignnone size-full wp-image-57686\" src=\"\/us\/en\/blog\/wp-content\/uploads\/2024\/08\/Mobile-digital-faxing-for-healthcare-HIPAA-compliant-1.png\" alt=\"RingCentrals HiPPA compliant digital faxing for healthcare\" width=\"2048\" height=\"954\" \/><\/p>\n<h3 class=\"heading h3\"><b><a id=\"knitting\"><\/a>2. Knitting a seamless network across multi-site coordination<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">Healthcare systems are a network of specialized services: hospitals, ambulatory clinics, independent labs, and specialty centers. This spread-out model boosts expertise but complicates coordination. Cloud communications turns scattered sites into a unified system.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">They enable quick sharing of lab results, seamless care coordination, and real-time information flow across the network. Healthcare professionals can collaborate effortlessly, regardless of location.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The result? Timely, coordinated patient care throughout the system.\u00a0<\/span><\/p>\n<p><img decoding=\"async\" class=\"alignnone size-full wp-image-57690\" src=\"\/us\/en\/blog\/wp-content\/uploads\/2024\/08\/RingCentral-for-Healthcare-Care-Team-Collaborating-over-RingCentral-Messaging-1-1.png\" alt=\"\" width=\"1102\" height=\"620\" \/><\/p>\n<h3 class=\"heading h3\"><b><a id=\"connected\"><\/a>3. Connected experiences across everyone in the care loop<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">Improved communication reduces burnout and increases retention, crucial factors in combating workforce shortages.<\/span><\/p>\n<h4 class=\"heading h4\"><b>Cloud platforms streamline healthcare communication, offering:<\/b><\/h4>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Multiple channels that support HIPAA compliance\u2013phone, text, faxing, team messaging, video\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Easy telehealth check-ups and specialist consultations<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Appointment reminders<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Built-in walkie talkie capabilities for urgent scenarios (push-to-talk)<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Data driven insights around peak hours and care quality<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Self-service solutions for common inquiries\u2026 and more.<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">Intelligent, connected experiences reduce miscommunication risks, supercharge coordination, seamlessly integrate with existing systems, and skyrocket patient satisfaction\u2014all in one fell swoop.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">These platforms synchronize the entire healthcare ecosystem, connecting patients and providers regardless of location or preferred communication method.<\/span><\/p>\n<p><iframe sandbox=\"allow-scripts allow-same-origin allow-presentation\" title=\"Meet RingCentral\u2019s Next-Gen Communications for Frontline Workers\" width=\"500\" height=\"281\" src=\"https:\/\/www.youtube.com\/embed\/bNbh_34xbeg?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen sandbox=\"allow-same-origin allow-scripts allow-presentation\"><\/iframe><\/p>\n<h3 class=\"heading h3\"><b><a id=\"addressing\"><\/a>4. Addressing EHR inefficiencies to ease workforce strains<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">Having a communication platform that integrates with your EHR system is going to ease the daily burdens on healthcare professionals.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">RingCentral has deep integrations with leading EHR systems like Epic and Cerner streamlining key workflows, automating real-time data flow and reducing manual tasks such as data entry and documentation.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">For example, when a patient calls, the system automatically pulls up their EHR details, past interactions, and preferences, enabling healthcare providers to address needs more efficiently. By automating these tasks and streamlining communication, the integration reduces administrative burdens and allows healthcare teams to focus more on patient care, helping to mitigate workforce shortages.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Features like real-time patient engagement and conversation intelligence further enhance care coordination and overall efficiency.<\/span><\/p>\n<p><img decoding=\"async\" class=\"alignnone size-full wp-image-57691\" src=\"\/us\/en\/blog\/wp-content\/uploads\/2024\/08\/Contact-center-use-case-for-RingCentral-for-Healthcare-2.png\" alt=\"contact center use case\" width=\"1311\" height=\"591\" \/><\/p>\n<h3 class=\"heading h3\"><b><a id=\"telehealth\"><\/a>5. Telehealth for expanding physician network and service coverage<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">Telehealth is vital for reaching patients in rural areas and expanding physician networks to address workforce shortages. Cloud communication platforms enable healthcare systems to tap into a broader pool of specialists, filling coverage gaps without physical relocation.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">For example, rural hospitals can now consult with top specialists remotely, and busy clinics can use virtual providers to manage overflow. Video SDK solutions allow institutions to build custom telehealth apps, enhancing care while maintaining seamless communication.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">By leveraging telehealth, institutions optimize staff, reduce burnout, and expand care coverage\u2014essential for tackling the healthcare workforce shortage.<\/span><\/p>\n<p><img decoding=\"async\" class=\"alignnone size-full wp-image-57687\" src=\"\/us\/en\/blog\/wp-content\/uploads\/2024\/08\/Healthcare-Video-SDK-use-cases-1.png\" alt=\"RingCentral Video SDK for Healthcare\" width=\"960\" height=\"540\" \/><\/p>\n<blockquote><p><b>\u201cWith RingCentral there are no physical limitations. It doesn\u2019t matter how many users we have, where they\u2019re located or how they\u2019re connected.\u201d<\/b><b><br \/>\n<\/b><\/p><\/blockquote>\n<p><b>Viji Tirup &#8211; IT Systems Analyst, Comprehensive Blood &amp; Cancer Center (CBCC)<\/b><\/p>\n<h3 class=\"heading h4 h3\"><b><a id=\"flexibile\"><\/a>6.\u00a0 Flexible, scalable training for healthcare&#8217;s new reality<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">The healthcare staffing crunch isn&#8217;t just a numbers game &#8211; it&#8217;s about keeping skills sharp as experienced staff leave. Cloud communication tools offer a practical solution.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">A reliable, comprehensive cloud communications platform enables healthcare systems to deliver training efficiently, whether it&#8217;s for new residency programs or ongoing skill development. Staff can join video sessions, listen to recorded calls, or chat with mentors in real-time. The flexibility means learning can happen during breaks, between shifts, or whenever it fits.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">For healthcare orgs, cloud communications tools do double duty. They&#8217;re not just for patient care and team coordination &#8211; they&#8217;re becoming crucial for building and maintaining a skilled workforce. In a tight labor market, having a tech stack that can multitask like this is a significant advantage.<\/span><\/p>\n<h2><img decoding=\"async\" class=\"alignnone size-full wp-image-57682\" src=\"\/us\/en\/blog\/wp-content\/uploads\/2024\/08\/Virtual-Consultation-Telehealth-or-Virtual-Training-2.png\" alt=\"virtual consultation telehealth\" width=\"2048\" height=\"1748\" \/><\/h2>\n<h2 class=\"heading h2\"><b>Teaming up to move forward<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">The healthcare workforce shortage is a tough nut to crack, but cloud communications give us some powerful tools to tackle it. These technologies aren&#8217;t just plugging holes &#8211; they&#8217;re reshaping healthcare delivery and driving down the cost curve.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Bottom line? Healthcare providers embracing these cloud strategies aren&#8217;t just weathering the workforce crunch &#8211; they&#8217;re positioning themselves to thrive financially and operationally.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">To learn more about RingCentral for Healthcare or to schedule a demo, <\/span><a href=\"https:\/\/www.ringcentral.com\/office\/industry-solutions\/healthcare-communications-cloud-phone-systems.html\"><span style=\"font-weight: 400;\">visit our solution page<\/span><\/a><span style=\"font-weight: 400;\"> to learn more.\u00a0<\/span><\/p>\n<p><img decoding=\"async\" class=\"alignnone size-full wp-image-57684\" src=\"\/us\/en\/blog\/wp-content\/uploads\/2024\/08\/Physicians-looking-at-a-scan-virtually-via-RingCentral-video-1.png\" alt=\"Physicians looking at a scan virtually via RingCentral Video\" width=\"2048\" height=\"1345\" \/><\/p>\n<p><b>Sources:<\/b><\/p>\n<p><sup><span style=\"font-weight: 400;\">1 <\/span><\/sup><span style=\"font-weight: 400;\">American Hospital Association. <\/span><a href=\"https:\/\/www.aha.org\/fact-sheets\/2021-11-01-data-brief-health-care-workforce-challenges-threaten-hospitals-ability-care\"><i><span style=\"font-weight: 400;\">Data Brief: Health Care Workforce Challenges Threaten Hospitals\u2019 Ability to Care for Patients<\/span><\/i><\/a><\/p>\n<p><sup><span style=\"font-weight: 400;\">2<\/span><\/sup><span style=\"font-weight: 400;\">American Hospital Association. <\/span><a href=\"https:\/\/www.aha.org\/testimony\/2023-02-15-aha-senate-statement-examining-health-care-workforce-shortages-where-do-we-go-here\"><span style=\"font-weight: 400;\">AHA Senate Statement on Examining Health Care Workforce Shortages: Where Do We Go From Here?\u201d<\/span><\/a><\/p>\n<p><sup><span style=\"font-weight: 400;\">3<\/span><\/sup><span style=\"font-weight: 400;\"> U.S. Chamber of Commerce. <\/span><a href=\"https:\/\/www.uschamber.com\/workforce\/nursing-workforce-data-center-a-national-nursing-crisis\"><i><span style=\"font-weight: 400;\">Data Deep Dive: A National Nursing Crisis<\/span><\/i><\/a><\/p>\n<p><sup><span style=\"font-weight: 400;\">4<\/span><\/sup><span style=\"font-weight: 400;\"> American Hospital Association. <\/span><a href=\"https:\/\/www.aha.org\/lettercomment\/2022-01-27-hospital-workforce-shortage-crisis-demands-immediate-action\"><i><span style=\"font-weight: 400;\">Hospital Workforce Shortage Crisis Demands Immediate Action<\/span><\/i><\/a><\/p>\n<p><sup><span style=\"font-weight: 400;\">5<\/span><\/sup><span style=\"font-weight: 400;\"> McKinsey &amp; Company. <\/span><a href=\"https:\/\/www.mckinsey.com\/industries\/social-sector\/our-insights\/care-for-the-caretakers-building-the-global-public-health-workforce\"><i><span style=\"font-weight: 400;\">Addressing Public Healthcare Workforce Shortages<\/span><\/i><\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>The healthcare industry is grappling with a workforce shortage that&#8217;s increasingly growing as a concern. In the U.S., a surge in mental health needs is compounding an already demanding situation. And it\u2019s not just in the states, across the pond, the U.K.&#8217;s aging population is putting extra pressure on an already stretched workforce. These challenges &#8230;<\/p>\n","protected":false},"author":1225,"featured_media":57685,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[18674],"tags":[],"class_list":["post-57681","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-healthcare"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v19.3 (Yoast SEO v27.2) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>6 cloud strategies to combat healthcare&#039;s workforce crisis | RingCentral Blog<\/title>\n<meta name=\"description\" content=\"The healthcare industry is grappling with a workforce shortage that&#039;s increasingly growing as a concern. 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