{"id":54720,"date":"2023-07-10T06:41:12","date_gmt":"2023-07-10T13:41:12","guid":{"rendered":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/?p=54720"},"modified":"2025-03-13T06:42:21","modified_gmt":"2025-03-13T13:42:21","slug":"spotlight-on-ringcentrals-international-channel-partners","status":"publish","type":"post","link":"\/us\/en\/blog\/spotlight-on-ringcentrals-international-channel-partners\/","title":{"rendered":"Global reach: Spotlight on RingCentral\u2019s international channel partners"},"content":{"rendered":"<p><span style=\"font-weight: 400;\">RingCentral is the #1 global unified communications and <a href=\"https:\/\/www.ringcentral.com\/contact-center.html\">contact center<\/a> solution, and today I\u2019d like to place special emphasis on the global aspect of that accomplishment.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">With more than 15,000 channel partners worldwide, RingCentral recognizes the importance of collaboration to bring the power of intelligent, connected experiences to businesses of all sizes. These partners are absolutely essential to our mission, and we support them through a global network of people and resources collectively known as the <a href=\"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/ringcentral-reach-receives-a-5-star-rating-in-the-2023-crn-partner-program-guide\/\">RingCentral Reach\u2122<\/a> partner program.<\/span><\/p>\n<h2 class=\"heading h2\">Our international approach<\/h2>\n<p><span style=\"font-weight: 400;\">Within the channel, supporting global customers from enterprise on down means tailoring our partner strategy to each individual region, offering different go-to-market models that best fit local norms. We respect the time and effort our partners have put into building their business, so we want to support them in running it their way.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">One example of this is the IGNITE! sales model, which grants partners the freedom and control to own and manage the entire customer lifecycle independently, without any RingCentral involvement. In doing so they can quickly pivot to address customer or market needs, while enjoying extra incentives and economic benefit.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Another example comes from the public sector, where regulations require a unique engagement model versus traditional customers. In instances like these, we\u2019re always open to exploring new ways to contract with our partners so they can get the job done\u2014it\u2019s all about flexibility to make it easier on the partner.<\/span><\/p>\n<p><span style=\"font-weight: 400;\"><\/p>\n<div class=\"rc-post-content-cta rc-post-content-cta_green\">\n<div class=\"rc-post-content-cta-columns\">\n<div class=\"bottom-cta-img\">\n\t\t\t\t<img decoding=\"async\" width=\"930\" height=\"700\" src=\"\/us\/en\/blog\/wp-content\/uploads\/2021\/05\/payer-members.jpeg\" class=\"responsive-image\" alt=\"\" \/>\t\t\t<\/div>\n<div class=\"bottom-cta-copy\">\n<div class=\"headline-copy\" style=\"text-align:left;\">Learn more about the RingCentral Reach partner program<\/div>\n<\/p><\/div>\n<\/p><\/div>\n<div class=\"rc-post-content-cta-footer\">\n<div class=\"bottom-cta-logo-container\">\n<div class=\"bottom-cta-logo\"><span aria-hidden=\"true\"><svg width=\"154\" height=\"34\" viewBox=\"0 0 154 34\" fill=\"#000\" role=\"img\" 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\/>\n\t\t\t\t\t\t\t<path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M11.6302 16.6477V16.5017C13.8424 15.8905 15.339 14.4051 15.339 11.0684C15.339 7.64031 12.782 5.14423 8.04169 5.14423H0V26.9657H3.73931V18.3H8.29354C10.4143 18.3 11.4746 19.3604 11.4746 21.4811V26.9817H15.2139V21.4811C15.2139 18.3946 13.9033 17.1482 11.6302 16.6477ZM7.84117 14.9329H3.73931V8.51618H7.83956C9.86562 8.51618 11.4233 9.35998 11.4233 11.7277C11.4233 14.0955 9.85119 14.9329 7.84117 14.9329Z\" \/>\n\t\t\t\t\t\t\t<path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M19.7329 9.60219C20.2077 9.60219 20.6729 9.46262 21.0676 9.19794C21.4638 8.93485 21.7718 8.55948 21.9531 8.11994C22.1359 7.68039 22.1824 7.19754 22.091 6.73233C21.998 6.26552 21.7702 5.83721 21.4333 5.50194C21.0964 5.16506 20.6697 4.93727 20.2029 4.84423C19.7361 4.75119 19.2532 4.79931 18.8153 4.98219C18.3758 5.16506 18.002 5.47306 17.7373 5.86769C17.4742 6.26231 17.333 6.72752 17.3347 7.20235C17.3298 7.67879 17.4694 8.144 17.7325 8.54023C17.9956 8.93646 18.3726 9.24446 18.8137 9.42412C19.1041 9.54604 19.4169 9.6054 19.7329 9.60219Z\" \/>\n\t\t\t\t\t\t\t<path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M16.9769 0.548269C16.101 0.914019 15.307 1.44981 14.6364 2.12196L16.332 3.81756C16.7764 3.37 17.3041 3.01548 17.8865 2.77325C18.4688 2.53102 19.0928 2.40429 19.7232 2.40269C20.3537 2.40108 20.9777 2.523 21.5616 2.76362C22.1439 3.00264 22.6749 3.35556 23.1225 3.79991L24.8181 2.10431C23.8106 1.1001 22.5289 0.415123 21.1333 0.139206C19.7377 -0.139919 18.2907 0.00285184 16.9769 0.548269Z\" \/>\n\t\t\t\t\t\t<\/svg><\/span><\/div>\n<\/p><\/div>\n<div class=\"bottom-cta-link\">\n\t\t\t\t<a href=\"https:\/\/www.ringcentral.com\/partner\/agent.html\" class=\"view-all view-all-white \" data-dl-name=\"Read on\" data-dl-element=\"button\" data-dl-additional-info=\"bottom cta banner\" data-no-auto-dl=\"true\">Read on<span class=\"svg-icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"#000\" role=\"img\" aria-labelledby=\"cta-ring-arrow-2058246613\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n\t\t\t\t\t<title id=\"cta-ring-arrow-2058246613\">Ring Central Logo<\/title>\t\n\t\t\t\t\t<path d=\"M0 11.5C0 11.2239 0.223858 11 0.5 11H21.6797C21.9559 11 22.1797 11.2239 22.1797 11.5V12.5C22.1797 12.7761 21.9559 13 21.6797 13H0.5C0.223858 13 0 12.7761 0 12.5V11.5Z\" ><\/path>\n\t\t\t\t\t<path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M21.1718 12.0001L15.8086 6.63691C15.6134 6.44165 15.6134 6.12506 15.8086 5.9298L16.5157 5.22269C16.711 5.02743 17.0276 5.02743 17.2228 5.22269L23.6467 11.6465C23.8419 11.8418 23.8419 12.1584 23.6467 12.3536L17.2228 18.7775C17.0276 18.9727 16.711 18.9727 16.5157 18.7775L15.8086 18.0704C15.6134 17.8751 15.6134 17.5585 15.8086 17.3633L21.1718 12.0001Z\" ><\/path>\n\t\t\t\t<\/svg><\/span><\/a>\n\t\t\t<\/div>\n<\/p><\/div>\n<\/p><\/div>\n<p>\t<\/span><\/p>\n<h2 class=\"heading h2\">RingCentral in Europe<\/h2>\n<p><span style=\"font-weight: 400;\">Each year, this strategy continues to prove fruitful, yielding growth and momentum. Within the RingCentral Reach partner program, Diamond and Gold partners represent the top 0.5% of our partner base globally. Within those Diamond and Gold partners, 16% are now based in Europe, and that number continues to grow.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Recently, we hosted top partners from across France, Germany, and the UK at our European Partner Roundtable, the first time we\u2019ve brought together such a wide representation of RingCentral\u2019s international relationships. While the strategic discussions and future plans laid were exciting, what really stuck with me was some of the success stories we shared, both on the partner and customer front.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">For example, Diamond partner <\/span><a href=\"https:\/\/maintel.turtl.co\/story\/case-study-bishop-grosseteste-university-bgu\/page\/1\"><span style=\"font-weight: 400;\">Maintel helped Bishop Grosseteste University<\/span><\/a><span style=\"font-weight: 400;\">, a 160-year-old institution, update its telephony for a more reliable, easy-to-use, secure system to support its educational endeavors\u2014all with a cost savings of more than 60%.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">And it&#8217;s not just customers reaping the benefits. Another Diamond partner, <\/span><a href=\"https:\/\/www.linkedin.com\/feed\/update\/urn:li:activity:7069976190739984384\/\"><span style=\"font-weight: 400;\">SCC now uses an integrated RingCentral UC+CC solution<\/span><\/a><span style=\"font-weight: 400;\"> internally across 3,500 employees throughout Europe, as they realized the benefits of the platform could not only help their clients, but also their own communications.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Finally, I\u2019d like to call out a successful partnership years in the making, as RingCentral was named the Modern Workplace Vendor of the Year at the 2023 Bytes Vendor Awards.<\/span><\/p>\n<h2 class=\"heading h2\">RingCentral in Australia<\/h2>\n<p><iframe sandbox=\"allow-scripts allow-same-origin allow-presentation\" title=\"Journey Beyond elevates the customer experience with RingCentral\" width=\"500\" height=\"281\" src=\"https:\/\/www.youtube.com\/embed\/tLl9HlUfd3I?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen sandbox=\"allow-same-origin allow-scripts allow-presentation\"><\/iframe><\/p>\n<p><span style=\"font-weight: 400;\">Similarly, our partners in Australia are experiencing strong growth and success as well, as we <\/span><a href=\"https:\/\/www.ringcentral.com\/au\/en\/blog\/celebrating-five-years-in-australia\/\"><span style=\"font-weight: 400;\">recently celebrated five years in the region<\/span><\/a><span style=\"font-weight: 400;\">, growing from a team of two to more than 40. Of our Diamond and Gold partners, 7% now hail from Australia, some of whom I had the pleasure of meeting at our Australian Partner Roundtable earlier this year. In doing so, I found their stories incredibly impactful, both in terms of customers they\u2019ve helped and how they\u2019ve built their own businesses.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">One such customer success comes to us from Journey Beyond, who\u2019s built a reputation for second-to-none customer service as Australia\u2019s leading experiential travel company. To support this \u201cKnow Your Customer\u201d strategy, they implemented an integrated RingCentral UC+CC solution to support their 13 tourism brands, unifying the entire company with one communications platform.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Separate from that win, but a remarkable story on its own: <\/span><a href=\"https:\/\/www.linkedin.com\/posts\/meetmagic_ucaas-ccaas-goldpartner-ugcPost-7069422381517168640-pRjc\/\"><span style=\"font-weight: 400;\">Gold Partner Ground2Cloud<\/span><\/a><span style=\"font-weight: 400;\"> supported not only its business by partnering with RingCentral, but also the livelihoods of those behind it. Founder Carl Gough financed everyday expenses and his daughter\u2019s college education through his company\u2019s success with our solutions. What\u2019s more, Carl also founded meetmagic.org, which has raised more than $1.5 million for charity to date\u2014taking that success beyond business to give back to the local community.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">It\u2019s these types of stories that remind me why we do what we do. Because when you connect and bring people together, great things happen.<\/span><\/p>\n<h2 class=\"heading h2\">More to do<\/h2>\n<p><span style=\"font-weight: 400;\">You can\u2019t be the #1 global UCaaS and CCaaS provider without a strong network of international partnerships. While I\u2019m proud of what we\u2019ve accomplished to date, cloud adoption (in any region!) is still in its early stages, and we have a lot more opportunity to tackle together. Through the RingCentral Reach partner program, our goal is to give partners the tools and support they need to invest in their people and grow their business.<\/span><\/p>\n<h3 class=\"heading h3\" style=\"text-align: center;\"><a href=\"https:\/\/www.ringcentral.com\/partner\/agent.html\"><strong>Become a RingCentral Reach partner today!<\/strong><\/a><\/h3>\n","protected":false},"excerpt":{"rendered":"<p>RingCentral is the #1 global unified communications and contact center solution, and today I\u2019d like to place special emphasis on the global aspect of that accomplishment.\u00a0 With more than 15,000 channel partners worldwide, RingCentral recognizes the importance of collaboration to bring the power of intelligent, connected experiences to businesses of all sizes. These partners are &#8230;<\/p>\n","protected":false},"author":1179,"featured_media":54721,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[18885],"tags":[],"class_list":["post-54720","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-ringcentral-newsdesk"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v19.3 (Yoast SEO v27.2) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Global reach: Spotlight on RingCentral\u2019s international channel partners | RingCentral Blog<\/title>\n<meta name=\"description\" content=\"RingCentral is the #1 global unified communications and contact center solution, and today I\u2019d like to place special emphasis on the global aspect of that\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.ringcentral.com\/us\/en\/blog\/spotlight-on-ringcentrals-international-channel-partners\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Global reach: Spotlight on RingCentral\u2019s international channel partners\" \/>\n<meta property=\"og:description\" content=\"RingCentral is the #1 global unified communications and contact center solution, and today I\u2019d like to place special emphasis on the global aspect of that\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.ringcentral.com\/us\/en\/blog\/spotlight-on-ringcentrals-international-channel-partners\/\" \/>\n<meta property=\"og:site_name\" content=\"RingCentral Blog\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/ringcentral\" \/>\n<meta property=\"article:published_time\" content=\"2023-07-10T13:41:12+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2025-03-13T13:42:21+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.ringcentral.com\/us\/en\/blog\/wp-content\/uploads\/2023\/07\/MikeConlon_International_blog2.png\" \/>\n\t<meta property=\"og:image:width\" content=\"2048\" \/>\n\t<meta property=\"og:image:height\" content=\"1586\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"author\" content=\"Mike Conlon\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@ringcentral\" \/>\n<meta name=\"twitter:site\" content=\"@ringcentral\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Mike Conlon\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"4 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/spotlight-on-ringcentrals-international-channel-partners\/#article\",\"isPartOf\":{\"@id\":\"\/us\/en\/blog\/spotlight-on-ringcentrals-international-channel-partners\/\"},\"author\":{\"name\":\"Mike Conlon\",\"@id\":\"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/#\/schema\/person\/d1c91b64ed6c3152a0fd0e0da00ce112\"},\"headline\":\"Global reach: Spotlight on RingCentral\u2019s international channel partners\",\"datePublished\":\"2023-07-10T13:41:12+00:00\",\"dateModified\":\"2025-03-13T13:42:21+00:00\",\"mainEntityOfPage\":{\"@id\":\"\/us\/en\/blog\/spotlight-on-ringcentrals-international-channel-partners\/\"},\"wordCount\":847,\"publisher\":{\"@id\":\"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/#organization\"},\"image\":{\"@id\":\"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/spotlight-on-ringcentrals-international-channel-partners\/#primaryimage\"},\"thumbnailUrl\":\"\/us\/en\/blog\/wp-content\/uploads\/2023\/07\/MikeConlon_International_blog2.png\",\"articleSection\":[\"Company news &amp; 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