{"id":54704,"date":"2023-06-27T04:00:13","date_gmt":"2023-06-27T11:00:13","guid":{"rendered":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/?p=54704"},"modified":"2025-09-21T21:10:31","modified_gmt":"2025-09-22T04:10:31","slug":"ringcentral-ucaas-in-india","status":"publish","type":"post","link":"\/us\/en\/blog\/ringcentral-ucaas-in-india\/","title":{"rendered":"RingCentral becomes the first compliant cloud telephony provider in India"},"content":{"rendered":"<p><span style=\"font-weight: 400;\">Today, we are proud to announce RingCentral is the first global cloud provider to offer fully compliant cloud phone system services in India. RingCentral passed key regulatory certifications by the Department of Telecommunications (DOT) India and Telecom Regulatory Authority of India (TRAI). This means organizations with a presence in India can now access cloud phone capabilities such as a <a href=\"https:\/\/www.ringcentral.com\/office\/features\/voip\/overview.html\">VoIP phone service<\/a>,\u00a0 <a href=\"https:\/\/www.ringcentral.com\/ccaas.html\">CCaaS<\/a>, and <a href=\"https:\/\/www.ringcentral.com\/video-call.html\">video call<\/a>, to ease communication with employees, customers, and everyone in between.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Highlights:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">First compliant cloud telephony provider in the India market<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">First cloud provider to both receive a license and be authorized by Department of Telecommunications (DOT) India to operate<\/span><\/li>\n<\/ul>\n<h2 class=\"heading h2\">Unlocking access to a major economic hub<\/h2>\n<p><span style=\"font-weight: 400;\">Gartner estimates IT communications services spending in India to reach <\/span><a href=\"https:\/\/www.gartner.com\/en\/newsroom\/press-releases\/2022-11-14-india-it-spending-forecast-2023\"><span style=\"font-weight: 400;\">$24.7B in 2023<\/span><\/a><span style=\"font-weight: 400;\">, and as more global corporations turn to India to grow satellite offices and develop technology hubs, they want fully compliant solutions to ensure business continuity and peace of mind. While noncompliant global cloud telephony solutions are technically available in India, organizations using these services run the risk of audits which can shut services down with little-to-no notice.<\/span><\/p>\n<h2 class=\"heading h2\">Building out a world-class telecommunications network in India<\/h2>\n<p><span style=\"font-weight: 400;\">After receiving its Unified License from the Department of Telecommunications (DOT) 18 months ago, RingCentral actively worked on completing the buildout of its domestic infrastructure in India. During this phase, RingCentral worked side-by-side with DOT officials, passed exhaustive government inspections, and cleared stringent security clearances to deliver its world-class <a href=\"https:\/\/www.ringcentral.com\/lp\/small-business-phone-service.html\">business phone service<\/a> to India &#8211; a first among all U.S. cloud telephony providers.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">RingCentral has +20 years experience as a pioneer in delivering transformative communication innovations, such as its <a href=\"https:\/\/www.ringcentral.com\/free-conference-call.html\">conference call service<\/a>, <a href=\"https:\/\/www.ringcentral.com\/contact-center.html\">contact center<\/a> and <a href=\"https:\/\/www.ringcentral.com\/virtual-call-center.html\">virtual call center<\/a>. Only RingCentral has been able to drive modern cloud communications for businesses of all sizes, across every industry and employee type for India.<\/span><\/p>\n<h2 class=\"heading h2\">Connecting globally-minded businesses<\/h2>\n<p><span style=\"font-weight: 400;\">Customers in India can purchase Global MVP Select phone capabilities. Customers must first have a parent account in the 16 countries where direct sales of RingCentral MVP are available.\u00a0<\/span><\/p>\n<h2 class=\"heading h2\">16 Direct Sale MVP Countries<\/h2>\n<table>\n<tbody>\n<tr>\n<td>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">USA<\/span><\/li>\n<\/ul>\n<\/td>\n<td>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Italy<\/span><\/li>\n<\/ul>\n<\/td>\n<\/tr>\n<tr>\n<td>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Canada<\/span><\/li>\n<\/ul>\n<\/td>\n<td>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Germany<\/span><\/li>\n<\/ul>\n<\/td>\n<\/tr>\n<tr>\n<td>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">UK<\/span><\/li>\n<\/ul>\n<\/td>\n<td>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Netherlands<\/span><\/li>\n<\/ul>\n<\/td>\n<\/tr>\n<tr>\n<td>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Australia<\/span><\/li>\n<\/ul>\n<\/td>\n<td>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Portugal<\/span><\/li>\n<\/ul>\n<\/td>\n<\/tr>\n<tr>\n<td>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Belgium<\/span><\/li>\n<\/ul>\n<\/td>\n<td>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Spain<\/span><\/li>\n<\/ul>\n<\/td>\n<\/tr>\n<tr>\n<td>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Ireland<\/span><\/li>\n<\/ul>\n<\/td>\n<td>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Switzerland<\/span><\/li>\n<\/ul>\n<\/td>\n<\/tr>\n<tr>\n<td>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Finland<\/span><\/li>\n<\/ul>\n<\/td>\n<td>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Austria<\/span><\/li>\n<\/ul>\n<\/td>\n<\/tr>\n<tr>\n<td>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">France<\/span><\/li>\n<\/ul>\n<\/td>\n<td>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Singapore<\/span><\/li>\n<\/ul>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p><span style=\"font-weight: 400;\">With Global MVP Select, billing is handled in local currency, complying with Indian regulations which mandate local-to-local billing in local currency.<\/span><\/p>\n<h2 class=\"heading h2\">Features available with Global MVP Select India<\/h2>\n<ul>\n<li><span style=\"font-weight: 400;\">Inbound calling minutes<\/span><\/li>\n<li><span style=\"font-weight: 400;\">Included outbound APAC calling minutes per user<\/span><\/li>\n<li><span style=\"font-weight: 400;\">Mobile and desktop apps for IOS and Android<\/span><\/li>\n<li><span style=\"font-weight: 400;\">High-definition (HD) voice<\/span><\/li>\n<li><a href=\"https:\/\/www.ringcentral.com\/contact-center\/interactive-voice-response.html\"><span style=\"font-weight: 400;\">IVR<\/span><\/a><\/li>\n<li><span style=\"font-weight: 400;\">Call recording<\/span><\/li>\n<li><span style=\"font-weight: 400;\">Host Unlimited audio conferencing with up to 1000 participants<\/span><\/li>\n<li><span style=\"font-weight: 400;\">Single Sign-On<\/span><\/li>\n<li><span style=\"font-weight: 400;\">Integration with Microsoft, Google, Box and Dropbox<\/span><\/li>\n<li><span style=\"font-weight: 400;\">Call logs<\/span><\/li>\n<li><span style=\"font-weight: 400;\">Voicemail-to-email<\/span><\/li>\n<li><span style=\"font-weight: 400;\">Analytics and reporting<\/span><\/li>\n<li><span style=\"font-weight: 400;\">Roles and permissions<\/span><\/li>\n<li><span style=\"font-weight: 400;\">Internet fax<\/span><\/li>\n<li><span style=\"font-weight: 400;\">Integrations with Salesforce.com, Zendesk and Desk.com<\/span><\/li>\n<li><span style=\"font-weight: 400;\">Call monitoring<\/span><\/li>\n<li><span style=\"font-weight: 400;\">Developer platform<\/span><\/li>\n<li><span style=\"font-weight: 400;\">Multi-site admin and management<\/span><\/li>\n<\/ul>\n<h2 class=\"heading h2\">Strategic market for RingCentral<\/h2>\n<p><span style=\"font-weight: 400;\">\u201cIndia is a key strategic market for us, and adding this country as our 46th country for global availability of RingCentral MVP is an important milestone,\u201d said Vlad Shmunis, founder, chairman, and CEO of RingCentral. \u201cWhile other vendors may claim to have a license in India, RingCentral is the first cloud UC vendor to have the license and authorization from the Department of Telecommunications India to operate in India. We\u2019re grateful to the DOT and to the Telecom Regulatory Authority of India for their support of this launch.\u201d<\/span><\/p>\n<h2 class=\"heading h2\">Available in 46 countries and counting<\/h2>\n<p><span style=\"font-weight: 400;\">RingCentral is excited to support international calling for multinational organizations with a presence in India. With India, Global MVP will be available in over 46 countries and supports 18 languages, providing the flexibility and global reach that enterprises need. This new offering will facilitate the deployment of cloud solutions for global organizations with a presence in India.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">To learn more, contact <a href=\"https:\/\/www.ringcentral.com\/feedback\/sales-contact-b.html?adobe_mc_sdid=SDID%3D30DC47654A5F1321-3EFAE3FB65851F21%7CMCORGID%3D101A678254E6D3620A4C98A5%40AdobeOrg%7CTS%3D1687812418&amp;adobe_mc_ref=https%3A%2F%2Fwww.ringcentral.com%2Foffice%2Fplansandpricing.html\">RingCentral sales.<\/a><\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Today, we are proud to announce RingCentral is the first global cloud provider to offer fully compliant cloud phone system services in India. RingCentral passed key regulatory certifications by the Department of Telecommunications (DOT) India and Telecom Regulatory Authority of India (TRAI). This means organizations with a presence in India can now access cloud phone &#8230;<\/p>\n","protected":false},"author":1148,"featured_media":54706,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[18885],"tags":[],"class_list":["post-54704","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-ringcentral-newsdesk"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v19.3 (Yoast SEO v27.2) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>RingCentral becomes the first compliant cloud telephony provider in India | RingCentral Blog<\/title>\n<meta name=\"description\" content=\"RingCentral becomes the first UCaaS provider in India, enabling organizations with a presence in India to access cloud phone capabilities.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.ringcentral.com\/us\/en\/blog\/ringcentral-ucaas-in-india\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"RingCentral becomes the first compliant cloud telephony provider in India\" \/>\n<meta property=\"og:description\" content=\"RingCentral becomes the first UCaaS provider in India, enabling organizations with a presence in India to access cloud phone capabilities.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.ringcentral.com\/us\/en\/blog\/ringcentral-ucaas-in-india\/\" \/>\n<meta property=\"og:site_name\" content=\"RingCentral Blog\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/ringcentral\" \/>\n<meta property=\"article:published_time\" content=\"2023-06-27T11:00:13+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2025-09-22T04:10:31+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.ringcentral.com\/us\/en\/blog\/wp-content\/uploads\/2023\/06\/Blog_Image_Gif_1280x720.gif\" \/>\n\t<meta property=\"og:image:width\" content=\"1024\" \/>\n\t<meta property=\"og:image:height\" content=\"576\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/gif\" \/>\n<meta name=\"author\" content=\"Roman Tobe\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@ringcentral\" \/>\n<meta name=\"twitter:site\" content=\"@ringcentral\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Roman Tobe\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"3 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/ringcentral-ucaas-in-india\/#article\",\"isPartOf\":{\"@id\":\"\/us\/en\/blog\/ringcentral-ucaas-in-india\/\"},\"author\":{\"name\":\"Roman Tobe\",\"@id\":\"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/#\/schema\/person\/cd4eeced3d5890ae81689ec5218ec7c4\"},\"headline\":\"RingCentral becomes the first compliant cloud telephony provider in India\",\"datePublished\":\"2023-06-27T11:00:13+00:00\",\"dateModified\":\"2025-09-22T04:10:31+00:00\",\"mainEntityOfPage\":{\"@id\":\"\/us\/en\/blog\/ringcentral-ucaas-in-india\/\"},\"wordCount\":615,\"publisher\":{\"@id\":\"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/#organization\"},\"image\":{\"@id\":\"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/ringcentral-ucaas-in-india\/#primaryimage\"},\"thumbnailUrl\":\"\/us\/en\/blog\/wp-content\/uploads\/2023\/06\/Blog_Image_Gif_1280x720.gif\",\"articleSection\":[\"Company news &amp; 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