{"id":54622,"date":"2023-06-14T08:08:27","date_gmt":"2023-06-14T15:08:27","guid":{"rendered":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/?p=54622"},"modified":"2025-09-21T21:05:10","modified_gmt":"2025-09-22T04:05:10","slug":"ringcentral-q2-feature-roundup","status":"publish","type":"post","link":"\/us\/en\/blog\/ringcentral-q2-feature-roundup\/","title":{"rendered":"Q2 @ RingCentral: A quantum leap in AI, Microsoft Teams experiences, frontline communications &#038; more"},"content":{"rendered":"<p><span style=\"font-weight: 400;\">In a world that is recalibrating post-pandemic, the work revolution is not just underway\u2014it&#8217;s turbocharged. The current macro is forcing austerity measures and the AI surge has transformed the business landscape into a virtual battleground. Companies are racing to arm teams with a myriad of tools, but this rush often leads to an unintended chaos, fragmented workflows, subpar user experiences, and looming security threats.<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Crafted on these specific needs, our Q2 innovations aim to help businesses unify their forces\u2014from the frontline to the sales team. Without further adieu, let&#8217;s dive into to <\/span><a href=\"https:\/\/www.ringcentral.com\/whats-new.html\"><span style=\"font-weight: 400;\">what\u2019s new at RingCentral<\/span><\/a><span style=\"font-weight: 400;\"> in Q2 2023:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><a href=\"#one\"><span style=\"font-weight: 400;\">Continuing to reimagine voice\u00a0<\/span><\/a><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><a href=\"#two\"><span style=\"font-weight: 400;\">World class evolution of RingCentral for Microsoft Teams\u00a0<\/span><\/a><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><a href=\"#three\"><span style=\"font-weight: 400;\">Unleashing the power of AI with RingSense for Sales<\/span><\/a><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><a href=\"#four\"><span style=\"font-weight: 400;\">Bringing next-gen tools to frontline workers\u00a0<\/span><\/a><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><a href=\"#five\"><span style=\"font-weight: 400;\">Reimagined webinars to reduce drag for marketers<\/span><\/a><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><a href=\"#six\"><span style=\"font-weight: 400;\">Democratizing access to AI and video through SDKs and APIs<\/span><\/a><\/li>\n<\/ul>\n<div class=\"rc_custom_video\"><a class=\"rc_custom_video__link\" href=\"https:\/\/www.youtu.be\/UTl9EIGK4X4\">\n\t\t            <picture><source srcset=\"https:\/\/i.ytimg.com\/vi_webp\/UTl9EIGK4X4\/maxresdefault.webp\" type=\"image\/webp\"><img decoding=\"async\" class=\"rc_custom_video__media\" src=\"https:\/\/i.ytimg.com\/vi\/UTl9EIGK4X4\/maxresdefault.jpg\" alt=\"\">\n\t\t            <\/picture>\n\t\t        <\/a><br \/>\n\t\t        <button class=\"rc_custom_video__button\" aria-label=\"Play video\"><svg width=\"68\" height=\"48\" viewBox=\"0 0 68 48\"><path class=\"rc_custom_video__button-shape\" d=\"M66.52,7.74c-0.78-2.93-2.49-5.41-5.42-6.19C55.79,.13,34,0,34,0S12.21,.13,6.9,1.55 C3.97,2.33,2.27,4.81,1.48,7.74C0.06,13.05,0,24,0,24s0.06,10.95,1.48,16.26c0.78,2.93,2.49,5.41,5.42,6.19 C12.21,47.87,34,48,34,48s21.79-0.13,27.1-1.55c2.93-0.78,4.64-3.26,5.42-6.19C67.94,34.95,68,24,68,24S67.94,13.05,66.52,7.74z\"><\/path><path class=\"rc_custom_video__button-icon\" d=\"M 45,24 27,14 27,34\"><\/path><\/svg><br \/>\n\t\t        <\/button>\n\t\t    <\/div>\n<h2 class=\"heading h2\">Continuing to reimagine voice<\/h2>\n<h3 class=\"heading h3\">1. Do your best work with a more compact and intuitive phone experience<\/h3>\n<p><img decoding=\"async\" class=\"aligncenter size-full wp-image-54629\" src=\"\/us\/en\/blog\/wp-content\/uploads\/2023\/06\/Jupiter-2.0-marketing.gif\" alt=\"RingCentral intuitive phone\" width=\"800\" height=\"800\" \/><\/p>\n<p><span style=\"font-weight: 400;\">We\u2019ve <\/span><a href=\"https:\/\/www.ringcentral.com\/next-gen-app-experience.html\"><span style=\"font-weight: 400;\">reimagined our desktop phone experience<\/span><\/a><span style=\"font-weight: 400;\"> to make multi-apping even more delightful.\u00a0 Based on your feedback, we\u2019ve refreshed the desktop interface and usability, making a more compact design that allows for a bigger impact in your workflows. We know you use our app alongside other mission critical tools, so now you can enjoy modular pop outs of power user capabilities (think dialpad and HUD), intuitive app resizing and many small but impactful design upgrades. We hope you like them!<\/span><\/p>\n<p><b>More resources on the new desktop phone experience:\u00a0<\/b><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><a href=\"https:\/\/www.ringcentral.com\/next-gen-app-experience.html\"><i><span style=\"font-weight: 400;\">See the difference\u00a0<\/span><\/i><\/a><\/li>\n<\/ul>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><a href=\"https:\/\/www.ringcentral.com\/us\/en\/blog\/ringcentrals-redesigned-app\/\"><i><span style=\"font-weight: 400;\">Read the blog<\/span><\/i><\/a><\/li>\n<\/ul>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><a href=\"https:\/\/www.youtube.com\/watch?v=w-WDsabbSCk&amp;pp=ygUfbmV3IGRlc2t0b3AgdXBkYXRlcyByaW5nY2VudHJhbA%3D%3D\"><i><span style=\"font-weight: 400;\">Watch it in action\u00a0<\/span><\/i><\/a><\/li>\n<\/ul>\n<p><i><span style=\"font-weight: 400;\">The new phone interface is now available globally in beta.\u00a0<\/span><\/i><\/p>\n<h3><b>2. Stay on top of what&#8217;s happening with AI-powered live transcriptions and closed captioning<\/b><b><\/b><\/h3>\n<p><img decoding=\"async\" class=\"aligncenter size-full wp-image-54636\" src=\"\/us\/en\/blog\/wp-content\/uploads\/2023\/06\/phone-transcriptions-.png\" alt=\"\" width=\"512\" height=\"428\" \/><\/p>\n<p><span style=\"font-weight: 400;\">We are thrilled to empower users to turn their talk into text with the power of AI. With the launch of live transcriptions and closed captions for phone calls, employees can capture every word from their calls in real time to ensure accessibility, accuracy of understanding and clarity of conversation. They can follow along even if they are in noisy environments. You can address accessibility challenges as well by capturing and transcribing audio in real-time, for employees with hearing challenges.\u00a0<\/span><\/p>\n<table>\n<tbody>\n<tr>\n<td><span style=\"font-weight: 400;\">\ud83d\udca1Did you know: We also offer live transcriptions in RingCentral video meetings. Learn more <\/span><a href=\"https:\/\/www.ringcentral.com\/us\/en\/blog\/ringcentral-mvp-meeting-ai\/#:~:text=2.%20Live%20transcription%20(open%20beta)\"><span style=\"font-weight: 400;\">here.<\/span><\/a><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p><i><span style=\"font-weight: 400;\">Phone live transcriptions and closed captioning will be available by July in closed beta.\u00a0<\/span><\/i><b><\/b><\/p>\n<h3><b>3. Boost productivity and accessibility with desk phone pairing\u00a0<\/b><\/h3>\n<p><img decoding=\"async\" class=\"aligncenter size-full wp-image-54632\" src=\"\/us\/en\/blog\/wp-content\/uploads\/2023\/06\/Q2_23-Desk-phone-pairing.png\" alt=\"\" width=\"2048\" height=\"1170\" \/><\/p>\n<p><span style=\"font-weight: 400;\">Developed based on customer feedback, the newly launched desk phone pairing empowers users to easily answer or end calls that come into their deskphone, mute or unmute, and even place calls on hold <\/span><b>without<\/b><span style=\"font-weight: 400;\"> having to interact with the actual deskphone. This is all done within the RingCentral app.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">In a busy office environment, desk phone pairing allows you to manage calls more efficiently and even remotely. You can quickly answer or end calls, mute or unmute, and put calls on hold without having to constantly reach for the desk phones or leave your computer screen. This saves time and minimizes disruptions, enabling employees to stay focused on their tasks and enhance overall productivity.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The feature is particularly useful for individuals with <\/span><b>accessibility or mobility challenges<\/b><span style=\"font-weight: 400;\">. By controlling the desk phone directly from the RingCentral app, users eliminate the need to physically reach or navigate the desk phone&#8217;s buttons or settings.<\/span><\/p>\n<p><i><span style=\"font-weight: 400;\">Desk phone pairing is now generally available.\u00a0<\/span><\/i><\/p>\n<h3><b>4. Efficiency at its best with intuitive asynchronous tools<\/b><\/h3>\n<p><img decoding=\"async\" class=\"aligncenter size-full wp-image-54630\" src=\"\/us\/en\/blog\/wp-content\/uploads\/2023\/06\/Messaging-enhancements.png\" alt=\"\" width=\"930\" height=\"700\" \/><\/p>\n<p><b><\/b><span style=\"font-weight: 400;\">Sometimes <\/span><a href=\"https:\/\/www.ringcentral.com\/teams\/overview.html\"><span style=\"font-weight: 400;\">asynchronous communications is the best approach<\/span><\/a><span style=\"font-weight: 400;\">, allowing team members to collaborate flexibly and respond at their own pace. With <\/span><a href=\"https:\/\/www.ringcentral.com\/teams\/overview.html\"><span style=\"font-weight: 400;\">RingCentral team messaging<\/span><\/a><span style=\"font-weight: 400;\">, you can seamlessly share ideas, files, manage tasks, events and updates, fostering efficient collaboration and ensuring that important information is easily accessible for everyone on your team<\/span><span style=\"font-weight: 400;\">.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">We\u2019ve upgraded the placement of the<\/span><b> compose message button<\/b><span style=\"font-weight: 400;\"> to the top menu, where users have told us they naturally look for it. You can compose a message to an individual, a group of people or a team. Additionally, you can now choose how you want to review your team messages \u2013 either by <\/span><b>most recent messages received or folder view.\u00a0<\/b><\/p>\n<p><i>New team messaging updates will be generally available by the end of June.<\/i><\/p>\n<h3><b>5. Device as a Service Expansion: Poly and Yealink devices<\/b><\/h3>\n<p><img decoding=\"async\" class=\"aligncenter size-full wp-image-54627\" src=\"\/us\/en\/blog\/wp-content\/uploads\/2023\/06\/DaaS-yealink-_-poly.png\" alt=\"\" width=\"722\" height=\"498\" \/><\/p>\n<p><span style=\"font-weight: 400;\">As we continue to expand supported devices for our <\/span><a href=\"https:\/\/www.ringcentral.com\/device-as-a-service.html\"><span style=\"font-weight: 400;\">Device as a Service (DaaS) program<\/span><\/a><span style=\"font-weight: 400;\">, RingCentral welcomes phone hardware from Poly and Yealink to its list. This gives customers a wider selection of devices that they can add to their company to simplify hardware procurement.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Compared to rental programs, DaaS pricing is 10 to 15% lower. Customers also benefit from 18 month eligibility for hardware upgrade and streamlined fulfillment.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Enjoy <\/span><span style=\"font-weight: 400;\">simple upgrades, flexibility in budget and tool<\/span><span style=\"font-weight: 400;\">s with RingCentral DaaS.<\/span><\/p>\n<p><i><span style=\"font-weight: 400;\">RingCentral DaaS is available in the US only. Learn more <\/span><\/i><a href=\"https:\/\/www.ringcentral.com\/device-as-a-service.html\"><i><span style=\"font-weight: 400;\">here.<\/span><\/i><\/a><\/p>\n<h2 class=\"heading h2\">World-class evolution of RingCentral for Microsoft Teams<\/h2>\n<p><img decoding=\"async\" class=\"aligncenter size-full wp-image-54631\" src=\"\/us\/en\/blog\/wp-content\/uploads\/2023\/06\/Microsoft-Teams-Cycle_through_top_navigation.gif\" alt=\"\" width=\"1920\" height=\"1080\" \/><\/p>\n<p><span style=\"font-weight: 400;\">We are bringing <\/span><a href=\"https:\/\/www.ringcentral.com\/microsoft-teams.html\"><span style=\"font-weight: 400;\">a host of exciting new features<\/span><\/a><span style=\"font-weight: 400;\"> and enhancements to our Teams experience including faster load times, a new mobile app, presence sync, unified contact search and more. The <\/span><a href=\"https:\/\/www.ringcentral.com\/microsoft-teams.html\"><span style=\"font-weight: 400;\">redesigned and recharged RingCentral for Microsoft Teams<\/span><\/a><span style=\"font-weight: 400;\"> app empowers you to elevate Teams into a complete communications hub without a costly Teams Phone or E5 license.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">You\u2019ll continue to have access to all the existing value-add capabilities you love from RingCentral including embedded <\/span><a href=\"https:\/\/www.ringcentral.com\/sms.html\"><span style=\"font-weight: 400;\">business SMS<\/span><\/a><span style=\"font-weight: 400;\">, <\/span><a href=\"https:\/\/www.ringcentral.com\/fax\/features\/how-it-works.html\"><span style=\"font-weight: 400;\">eFaxing<\/span><\/a><span style=\"font-weight: 400;\">, <\/span><a href=\"https:\/\/www.ringcentral.com\/office\/features\/visual-voicemail\/overview.html\"><span style=\"font-weight: 400;\">voicemail<\/span><\/a><span style=\"font-weight: 400;\">, <\/span><a href=\"https:\/\/www.ringcentral.com\/office\/features\/call-logs\/overview.html\"><span style=\"font-weight: 400;\">call\/message history<\/span><\/a><span style=\"font-weight: 400;\">, <\/span><a href=\"https:\/\/www.ringcentral.com\/analytics\"><span style=\"font-weight: 400;\">analytics\/reporting<\/span><\/a><span style=\"font-weight: 400;\">, settings configuration,<\/span><a href=\"https:\/\/support.ringcentral.com\/mvp\/phone\/call-handling-forwarding.html\"><span style=\"font-weight: 400;\"> call handling customization<\/span><\/a><span style=\"font-weight: 400;\">, <\/span><a href=\"https:\/\/support.ringcentral.com\/article-v2\/Call-Queue-Overview.html?brand=RC_US&amp;product=RingCentral_MVP&amp;language=en_US\"><span style=\"font-weight: 400;\">call queue management<\/span><\/a><span style=\"font-weight: 400;\">, and voice compatibility with over <\/span><a href=\"https:\/\/www.ringcentral.com\/apps\/\"><span style=\"font-weight: 400;\">350 pre-built app integrations<\/span><\/a><span style=\"font-weight: 400;\">.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Get ready to elevate your productivity with the best of RingCentral and Microsoft Teams combined into one powerful solution. Enjoy enhanced performance, streamlined administration, and a wide range of valuable features, all at your fingertips.<\/span><\/p>\n<p><i><span style=\"font-weight: 400;\">RingCentral for Microsoft Teams is now available in beta. Learn more <\/span><\/i><a href=\"https:\/\/www.ringcentral.com\/microsoft-teams.html\"><i><span style=\"font-weight: 400;\">here.\u00a0<\/span><\/i><\/a><\/p>\n<h2 class=\"heading h2\">Unleashing the power of AI with RingSense for Sales<\/h2>\n<p><img decoding=\"async\" class=\"aligncenter size-full wp-image-54633\" src=\"\/us\/en\/blog\/wp-content\/uploads\/2023\/06\/RingSense.gif\" alt=\"\" width=\"930\" height=\"700\" \/><\/p>\n<p><span style=\"font-weight: 400;\">At Enterprise Connect 2023, we introduced <\/span><a href=\"https:\/\/www.ringcentral.com\/ringsense\"><span style=\"font-weight: 400;\">RingSense for Sales<\/span><\/a><span style=\"font-weight: 400;\"> to the world, a revolutionary AI platform that takes business conversations to the next level. With RingSense, organizations can use their unstructured, hard to analyze conversation data from voice and video meetings into valuable insights, using Ai to find those \u201cneedle in the haystack\u201d moments, boosting productivity and driving revenue more efficiently. Harnessing our proprietary and advanced AI models, RingSense is set to unlock the full potential of your communication data.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Our first iteration of RingSense launches as <\/span><a href=\"https:\/\/www.ringcentral.com\/ringsense\"><span style=\"font-weight: 400;\">RingSense for Sales<\/span><\/a><span style=\"font-weight: 400;\"> &#8211; which empowers sales teams to crush quotas faster. We do this by unlocking conversation intelligence from salespeople and customer interactions across calls and video meetings &#8211; deeply integrated with your CRM.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Key capabilities include:<\/span><\/p>\n<ul>\n<li><b>Automated tasks to drive productivity: <\/b><span style=\"font-weight: 400;\">AI-driven interaction summaries, notes, and follow-ups are automatically loaded into a CRM or productivity suite, increasing disposition and facilitating better management of customer interactions.<\/span><\/li>\n<li><b>Proactively helps bring focus to what needs attention most:<\/b> <span style=\"font-weight: 400;\">AI-generated, objective scoring model<\/span><span style=\"font-weight: 400;\"> helps users proactively find, focus, and prioritize conversations that need the most attention, without sifting through conversations manually.<\/span><\/li>\n<li aria-level=\"1\"><b>Integrations with 3rd party apps: <\/b><span style=\"font-weight: 400;\">Integrates with leading CRMs (including Salesforce, Hubspot, and Zoho); call and meeting providers (including Zoom, Microsoft Teams, and others); and calendar applications (Google Calendar and Microsoft Outlook.)\u00a0<\/span><\/li>\n<li aria-level=\"1\"><b>Ability to track and customize keywords and concepts (trackers):<\/b><span style=\"font-weight: 400;\"> Enable teams to track keywords and related concepts, such as competitor names or product features, and adjust or fine-tune the trackers. Also, AI can identify larger themes\u00a0 that are relevant to the organization, beyond word groupings.<\/span><\/li>\n<\/ul>\n<p><i><span style=\"font-weight: 400;\">RingSense for Sales is accepting participants for the beta program in the USA only &#8211; <\/span><\/i><a href=\"https:\/\/docs.google.com\/forms\/d\/e\/1FAIpQLScQnHTp2ujqNVoW4qtrStoFNqenzioXWeOQRZ6NrwEICPmk9w\/viewform\"><i><span style=\"font-weight: 400;\">Join beta now!\u00a0<\/span><\/i><\/a><\/p>\n<p><b>More resources on RingSense:\u00a0<\/b><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><a href=\"https:\/\/www.youtube.com\/watch?v=tyejz4T6S0U\"><i><span style=\"font-weight: 400;\">See how it works<\/span><\/i><\/a><\/li>\n<\/ul>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><a href=\"https:\/\/www.ringcentral.com\/us\/en\/blog\/ringcentral-launches-ringsense\/\"><i><span style=\"font-weight: 400;\">Read the blog<\/span><\/i><\/a><\/li>\n<\/ul>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><a href=\"https:\/\/www.ringcentral.com\/ringsense.html#form\"><span style=\"font-weight: 400;\">Request a demo<\/span><\/a><span style=\"font-weight: 400;\">\u00a0<\/span><\/li>\n<\/ul>\n<h2 class=\"heading h2\">Bringing next-gen tools to frontline workers<\/h2>\n<p><img decoding=\"async\" class=\"aligncenter size-full wp-image-54628\" src=\"\/us\/en\/blog\/wp-content\/uploads\/2023\/06\/Frontline-worker-solution.png\" alt=\"\" width=\"1080\" height=\"1080\" \/><\/p>\n<p><span style=\"font-weight: 400;\">Frontline workers have used <\/span><a href=\"https:\/\/www.ringcentral.com\/pushtotalk\"><span style=\"font-weight: 400;\">Push to Talk<\/span><\/a><span style=\"font-weight: 400;\"> or Walkie-Talkie devices for decades by carrying extra bulky devices that perform only 1 function, aren&#8217;t intuitive to use, aren&#8217;t pocket friendly and don&#8217;t connect to headquartered or desk-based staff very well.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">In light of this inefficiency and desperate need to empower critical staff, we have launched a\u00a0 <\/span><a href=\"https:\/\/www.ringcentral.com\/pushtotalk\"><span style=\"font-weight: 400;\">Frontline Worker Solution<\/span><\/a><span style=\"font-weight: 400;\">s package. This solution can be used on employees&#8217; own smartphones or company phones, tablets, rugged devices.This means no juggling of multiple devices, which is a real convenience for field staff. Even better though, it enables <\/span><b>significant cost savings in BYOD (bring your own device)<\/b><span style=\"font-weight: 400;\"> programs. Once enabled, the &#8220;always on&#8221; walkie talkie allows workers to hear incoming communications and stay heads-up while keeping their hands free for tasks.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">We didn\u2019t stop at walkie-talkie though. Our <\/span><b>AI-powered noise reduction<\/b><span style=\"font-weight: 400;\"> ensures crystal-clear audio, eliminating background noise and ensuring that important messages are heard loud and clear. We\u2019ve enabled <\/span><a href=\"https:\/\/www.ringcentral.com\/us\/en\/blog\/advanced-meeting-insights\/\"><span style=\"font-weight: 400;\">RingCentral video capabilities<\/span><\/a><span style=\"font-weight: 400;\"> in our frontline package, so your field workers can use <\/span><b>live transcriptions<\/b><span style=\"font-weight: 400;\"> when in noisy environments. For a truly<\/span><b> immersive experience<\/b><span style=\"font-weight: 400;\">, our &#8220;<\/span><a href=\"https:\/\/www.ringcentral.com\/us\/en\/blog\/ringcentral-for-frontline-workers\/\"><span style=\"font-weight: 400;\">see what I see technology\u201d<\/span> <\/a><span style=\"font-weight: 400;\">allows field workers to share real-time video and provide visual context, enabling desk-based teams to have eyes on the field.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">With a range of powerful features at your fingertips, we&#8217;re revolutionizing how teams communicate in the field. <\/span><i><span style=\"font-weight: 400;\">RingCentral for Frontline Workers will be generally available on June 30th, 2023 starting at $5\/user\/mo ($7\/user\/mo CAD). Learn more:<\/span><\/i><\/p>\n<p><b>More resources on Frontline Worker Solutions:<\/b><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><a href=\"https:\/\/www.ringcentral.com\/pushtotalk.html\"><i><span style=\"font-weight: 400;\">View the webpage<\/span><\/i><\/a><i><span style=\"font-weight: 400;\"> \u2192<\/span><\/i><\/li>\n<\/ul>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><a href=\"https:\/\/www.youtube.com\/watch?v=bNbh_34xbeg&amp;pp=ygUdZnJvbnRsaW5lIHdvcmtlcnMgcmluZ2NlbnRyYWw%3D\"><i><span style=\"font-weight: 400;\">See how it works \u2192<\/span><\/i><\/a><\/li>\n<\/ul>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><a href=\"https:\/\/docs.google.com\/forms\/d\/1_JPcGqPr7MgyLfcHOsC6wRXIFITNk1CI6ETMQkoUGok\/edit\"><i><span style=\"font-weight: 400;\">Join beta \u2192<\/span><\/i><\/a><\/li>\n<\/ul>\n<h2 class=\"heading h2\">Reimagined webinars to reduce drag for marketers<\/h2>\n<p><img decoding=\"async\" class=\"aligncenter size-full wp-image-54635\" src=\"\/us\/en\/blog\/wp-content\/uploads\/2023\/06\/Webinar.gif\" alt=\"\" width=\"960\" height=\"540\" \/><\/p>\n<p><span style=\"font-weight: 400;\">With the launch of <\/span><a href=\"https:\/\/www.ringcentral.com\/webinar.html\"><span style=\"font-weight: 400;\">RingCentral Webinar for Marketers<\/span><\/a><span style=\"font-weight: 400;\">, we are addressing the pain points faced by marketers when trying to run efficient virtual demand-generation events. Our solution is designed to simplify the process and <\/span><b>empower marketers to create impactful webinars effortlessly. <\/b><span style=\"font-weight: 400;\">By offering the ability to add company branding, marketers can create visually appealing registration forms and emails that align with their brand identity.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The <\/span><b>customization options<\/b><span style=\"font-weight: 400;\"> for automated emails enable effective reminders and follow-ups, maximizing attendee engagement. Integration with Marketo allows seamless syncing of webinar data for streamlined lead management.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The best part? No technical expertise is required, thanks to our <\/span><b>intuitive drag-and-drop design. <\/b><span style=\"font-weight: 400;\">Say goodbye to complex processes and hello to a hassle-free webinar experience with RingCentral Webinar for Marketers.<\/span><\/p>\n<p><i><span style=\"font-weight: 400;\">RingCentral Webinar is a valuable and cost-effective solution for businesses of all sizes, starting at a promotional price of $40\/host\/month for 500 attendees. Learn more <\/span><\/i><a href=\"https:\/\/www.ringcentral.com\/webinar.html\"><i><span style=\"font-weight: 400;\">here<\/span><\/i><\/a><i><span style=\"font-weight: 400;\">.<\/span><\/i><\/p>\n<h2 class=\"heading h2\">Democratizing access to AI and video through APIs<\/h2>\n<p><img decoding=\"async\" class=\"aligncenter size-full wp-image-54626\" src=\"\/us\/en\/blog\/wp-content\/uploads\/2023\/06\/AI-APIs.png\" alt=\"\" width=\"2048\" height=\"1141\" \/><\/p>\n<p><span style=\"font-weight: 400;\">Technology advancements are moving at lightning speed and it\u2019s hard to keep up. We know our customers want to use video experiences with their customers, but may not have the expertise to build this in house. That\u2019s why we democratized access to our cutting-edge innovations through launching Video SDKs and AI APIs.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Our <\/span><b>AI APIs<\/b><span style=\"font-weight: 400;\"> enable you to gain deeper insights into conversations, understand customer sentiment, and unlock the potential of your audio and video content with features like <\/span><b>audio summarization, transcriptions and generative AI summaries.\u00a0<\/b><\/p>\n<p><span style=\"font-weight: 400;\">With our Video SDKs, we empower you to add <\/span><b>customized video experiences to your web, desktop or mobile apps<\/b><span style=\"font-weight: 400;\"> with accessibility and security built in.<\/span><\/p>\n<p><img decoding=\"async\" class=\"aligncenter size-full wp-image-54634\" src=\"\/us\/en\/blog\/wp-content\/uploads\/2023\/06\/video-SDKs.png\" alt=\"\" width=\"2048\" height=\"1143\" \/><\/p>\n<p><span style=\"font-weight: 400;\">Say goodbye to the limitations and frustrations of clunky technology integrations and embrace a new level of immersive video and intelligence with <\/span><b>RingCentral.\u00a0<\/b><\/p>\n<p><i><span style=\"font-weight: 400;\">Video SDK and AI APIs are now available in free beta. <\/span><\/i><a href=\"https:\/\/forms.monday.com\/forms\/6a84718fde92f16eebf0d7842e0a7c81?r=use1\"><i><span style=\"font-weight: 400;\">Join now<\/span><\/i><\/a><i><span style=\"font-weight: 400;\"> or Learn more on our <\/span><\/i><a href=\"https:\/\/developers.ringcentral.com\/api-products\"><i><span style=\"font-weight: 400;\">developer site.\u00a0<\/span><\/i><\/a><\/p>\n<h2 class=\"heading h2\">It\u2019s a new era of innovation<\/h2>\n<p><span style=\"font-weight: 400;\">With RingCentral, the promise is not just about productivity, but enhanced efficiency in the face of uncertainty. From robust APIs to your preferred app like Microsoft Teams, we offer diverse modalities of communication that seamlessly come together with intelligence.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Learn more how you can unify your entire workforce <\/span><a href=\"https:\/\/www.ringcentral.com\/product-showcase.html\"><span style=\"font-weight: 400;\">here.<\/span><\/a><span style=\"font-weight: 400;\">\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Don\u2019t forget to bookmark our <\/span><a href=\"https:\/\/www.ringcentral.com\/whats-new.html\"><span style=\"font-weight: 400;\">What\u2019s New webpage<\/span><\/a><span style=\"font-weight: 400;\"> quarterly to keep up with the latest and greatest!<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>In a world that is recalibrating post-pandemic, the work revolution is not just underway\u2014it&#8217;s turbocharged. The current macro is forcing austerity measures and the AI surge has transformed the business landscape into a virtual battleground. Companies are racing to arm teams with a myriad of tools, but this rush often leads to an unintended chaos, &#8230;<\/p>\n","protected":false},"author":1103,"featured_media":54657,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[43331,18885],"tags":[],"class_list":["post-54622","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-ai-innovation","category-ringcentral-newsdesk"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v19.3 (Yoast SEO v27.2) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Q2 @ RingCentral: A quantum leap in AI, Microsoft Teams experiences, frontline communications &amp; more | RingCentral Blog<\/title>\n<meta name=\"description\" content=\"In a world that is recalibrating post-pandemic, the work revolution is not just underway\u2014it&#039;s turbocharged. 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