{"id":54559,"date":"2023-05-10T09:54:39","date_gmt":"2023-05-10T16:54:39","guid":{"rendered":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/?p=54559"},"modified":"2024-06-07T07:19:37","modified_gmt":"2024-06-07T14:19:37","slug":"national-nurses-week","status":"publish","type":"post","link":"\/us\/en\/blog\/national-nurses-week\/","title":{"rendered":"National Nurses Week: How to foster an ideal nursing experience"},"content":{"rendered":"<p>National Nurses Week this year is May 6-12, 2023. This is a wonderful opportunity to celebrate your valuable nursing teams for their tireless efforts and the difference they make in the lives of patients, all year long.<\/p>\n<p>One way to say \u201cthank you\u201d to your nursing team is to improve their day-to-day experience within your facility. We\u2019ve got some ideas to make that a reality.<\/p>\n<p>Let\u2019s get started:<\/p>\n<ul>\n<li><a href=\"#one\">The reality of the nursing experience today<\/a><\/li>\n<li><a href=\"#two\">3 barriers to a better nursing experience<\/a><\/li>\n<li><a href=\"#three\">How to improve the nursing experience<\/a><\/li>\n<li><a href=\"#four\">The benefits of improved communications on your nursing team<\/a><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\"><\/p>\n<div class=\"rc-post-content-cta rc-post-content-cta_green\">\n<div class=\"rc-post-content-cta-columns\">\n<div class=\"bottom-cta-img\">\n\t\t\t\t<img decoding=\"async\" width=\"2048\" height=\"2524\" src=\"\/us\/en\/blog\/wp-content\/uploads\/2023\/03\/Healthcare-PTT.png\" class=\"responsive-image\" alt=\"\" \/>\t\t\t<\/div>\n<div class=\"bottom-cta-copy\">\n<div class=\"headline-copy\" style=\"text-align:left;\">New Webinar: &#8220;The Financial Impact of Intelligent, Connected Healthcare Experiences&#8221;<\/div>\n<\/p><\/div>\n<\/p><\/div>\n<div class=\"rc-post-content-cta-footer\">\n<div class=\"bottom-cta-logo-container\">\n<div class=\"bottom-cta-logo\"><span aria-hidden=\"true\"><svg width=\"154\" height=\"34\" viewBox=\"0 0 154 34\" fill=\"#000\" role=\"img\" aria-labelledby=\"cta-ring-logo-141204000\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n\t\t\t\t\t\t\t<title id=\"cta-ring-logo-141204000\">Ring Central Logo<\/title>\t\n\t\t\t\t\t\t\t<path d=\"M154 3.89618H150.386V26.9657H154V3.89618Z\" \/>\n\t\t\t\t\t\t\t<path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M141.313 11.6299C137.976 11.6299 135.388 13.2501 134.95 16.5546H138.504C138.754 15.3082 139.675 14.5591 141.313 14.5591C143.214 14.5591 144.086 15.6499 144.086 17.3647V18.1444H140.438C137.078 18.1444 134.593 19.6411 134.593 22.697C134.593 25.7529 136.619 27.3411 139.55 27.3411C141.826 27.3411 143.323 26.3721 144.133 24.8145H144.288V26.9529H147.716V17.4802C147.702 13.8276 145.833 11.6299 141.313 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href=\"https:\/\/go.ringcentral.com\/financial-impact-of-intelligent-connected-healthcare-experiences-registration.html?BMID%3DLEADGENWEBSITEWEBINAR%26utm_source%3DUS%2520RC%2520Website%26utm_entry%3DLead%2520Generation%2520Webinar&amp;sa=D&amp;source=docs&amp;ust=1683132849404260&amp;usg=AOvVaw15DuzHKmu7thC7Vy01PiQk\" class=\"view-all view-all-white \" data-dl-name=\"Watch on demand\" data-dl-element=\"button\" data-dl-additional-info=\"bottom cta banner\" data-no-auto-dl=\"true\">Watch on demand<span class=\"svg-icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"#000\" role=\"img\" aria-labelledby=\"cta-ring-arrow-141204000\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n\t\t\t\t\t<title id=\"cta-ring-arrow-141204000\">Ring Central Logo<\/title>\t\n\t\t\t\t\t<path d=\"M0 11.5C0 11.2239 0.223858 11 0.5 11H21.6797C21.9559 11 22.1797 11.2239 22.1797 11.5V12.5C22.1797 12.7761 21.9559 13 21.6797 13H0.5C0.223858 13 0 12.7761 0 12.5V11.5Z\" ><\/path>\n\t\t\t\t\t<path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M21.1718 12.0001L15.8086 6.63691C15.6134 6.44165 15.6134 6.12506 15.8086 5.9298L16.5157 5.22269C16.711 5.02743 17.0276 5.02743 17.2228 5.22269L23.6467 11.6465C23.8419 11.8418 23.8419 12.1584 23.6467 12.3536L17.2228 18.7775C17.0276 18.9727 16.711 18.9727 16.5157 18.7775L15.8086 18.0704C15.6134 17.8751 15.6134 17.5585 15.8086 17.3633L21.1718 12.0001Z\" ><\/path>\n\t\t\t\t<\/svg><\/span><\/a>\n\t\t\t<\/div>\n<\/p><\/div>\n<\/p><\/div>\n<p>\t<\/span><\/p>\n<h2 class=\"heading h2\"><a id=\"one\"><\/a>The reality of the nursing experience today<\/h2>\n<p><img decoding=\"async\" class=\"aligncenter size-full wp-image-39817\" src=\"\/us\/en\/blog\/wp-content\/uploads\/2020\/07\/nurses-chatting-on-the-way-to-ward-picture-id1154940294.jpg\" alt=\"\" width=\"1050\" height=\"360\" \/><\/p>\n<p>In order to say \u201cthank you\u201d in a truly meaningful way, it helps to understand a typical \u201cday in the life\u201d of your nursing team.<\/p>\n<p><strong>Spoiler alert: there is no typical \u201cday in the life\u201d when you\u2019re a nurse!<\/strong> Every day is completely different, depending on a whole host of factors:<\/p>\n<ul>\n<li><strong>Coordinating with doctors:<\/strong> Are they new to the facility, or old pros? Are they green or highly experienced? Are they open to suggestions from nurses? How\u2019s their bedside manner? How do they communicate with the nursing team?<\/li>\n<li><strong>Collaborating with other nurses on the floor:<\/strong> What\u2019s their nursing style? How do they communicate with their fellow nurses? How long have they been on the clock?<\/li>\n<li><strong>Prioritizing patients:<\/strong> How many will there be in this shift? What injuries and illnesses are they coming in with? Who will need medications and when? How many emergency situations will there be? How demanding of a nurse\u2019s time are the patients or their families?<\/li>\n<li><strong>Juggling paperwork:<\/strong> How many charts will need updates for the next shift? What other red tape will have to be completed before clocking out?<\/li>\n<li><strong>Finding downtime to recharge:<\/strong> Will they get <em>any at all<\/em>? Will they have a chance to eat something, grab some water\u2026even go to the bathroom?<\/li>\n<\/ul>\n<h2 class=\"heading h2\"><a id=\"two\"><\/a>3 barriers to a better nursing experience<\/h2>\n<p><img decoding=\"async\" class=\"size-full wp-image-54562\" src=\"\/us\/en\/blog\/wp-content\/uploads\/2023\/05\/ED-Patient-Flow-Coordinator-scaled.jpeg\" alt=\"\" width=\"2048\" height=\"1152\" \/><\/p>\n<p><span style=\"font-weight: 400;\">The life of a nurse is unpredictable day-to-day. So how can you make an impact on their experience? It starts with eliminating some common points of friction nurses experience every day.\u00a0<\/span><\/p>\n<h3 class=\"heading h3\">1. Staffing shortages<\/h3>\n<p>When healthcare facilities are understaffed, it\u2019s often nurses who pick up the slack. This can lead to a lot of frustration and a general breakdown in good communication.<\/p>\n<h3 class=\"heading h3\">2. High patient expectations<\/h3>\n<p>Everyone wants the best care for themselves or their love ones. With customer experience at an all-time priority in healthcare and other industries, there\u2019s never been more pressure to get it right, every time.<\/p>\n<h3 class=\"heading h3\">3. Nurse burnout<\/h3>\n<p>#1 and #2 on this list tend to lead to serious burnout: tired, frustrated nurses who withdraw from their job, don\u2019t communicate, and let important things slip through the cracks. It can also lead to high turnover in your facility, which can be a huge expense in the long run.<\/p>\n<h2 class=\"heading h2\"><a id=\"three\"><\/a>Improve the nursing experience with intelligent, connected experiences<\/h2>\n<p>Communication breakdowns are one of the biggest problems for nurses within a care facility. Without strong, effective communication, important information is lost and patient care can suffer.<\/p>\n<p>That\u2019s where intelligent, connected experiences come in. It\u2019s about more than proactive communication; it\u2019s about unifying your team and empowering them to do their best work.<\/p>\n<h3 class=\"heading h3\">Intelligent, AI-powered patient interactions<\/h3>\n<p><img decoding=\"async\" class=\"aligncenter size-full wp-image-50106\" src=\"\/us\/en\/blog\/wp-content\/uploads\/2021\/11\/AdobeStock_213638739.jpeg\" alt=\"Attractive successful elderly businesswoman in striped blouse working in modern office, making phone call to potential client, having nice conversation, sitting at desk in front of open laptop\" width=\"930\" height=\"700\" \/><\/p>\n<p>Artificial intelligence (AI) is all the rage in healthcare, and for good reason. With staffing shortages and patients with high demands, it can be helpful to automate processes and free up your nursing team to focus on the most urgent care issues.<\/p>\n<p><a href=\"https:\/\/www.ringcentral.com\/office\/industry-solutions\/healthcare-communications-cloud-phone-systems.html\">RingCentral for Healthcare<\/a> leverages this exciting new tech to help you deliver the ideal patient experience, every time:<\/p>\n<ul>\n<li><a href=\"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/contact-center-omnichannel-routing\/\">Intelligent customer routing<\/a> ensures patients connect with the right staff, the first time<\/li>\n<li>Automated SMS reminders help patients manage their schedules and attend important appointments<\/li>\n<li><a href=\"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/ways-to-use-chatbots-strategically-in-your-contact-center\/\">Chatbots<\/a> can help patients complete routine tasks without taking up the time of your team<\/li>\n<li>Our <a href=\"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/how-contact-centers-use-ai-strategically\/\">contact center AI<\/a> measures patient sentiment during customer service interactions to ensure an optimal experience<\/li>\n<li>Our secure telehealth video chats come with advanced insights like <a href=\"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/advanced-meeting-insights\/\">meeting transcripts, highlights by topic, and more<\/a> to help with note-taking and charting<\/li>\n<\/ul>\n<p>[SECONDARY CTA: RC FOR HEALTHCARE PAGE https:\/\/www.ringcentral.com\/office\/industry-solutions\/healthcare-communications-cloud-phone-systems.html]<\/p>\n<h3 class=\"heading h3\">Connect and unify your team for stronger collaboration<\/h3>\n<p><img decoding=\"async\" class=\"aligncenter size-full wp-image-54561\" src=\"\/us\/en\/blog\/wp-content\/uploads\/2023\/05\/Care-Team-Collaboration-via-tablet-_-desktop-GettyImages-187137137-scaled.jpg\" alt=\"\" width=\"2048\" height=\"1365\" \/><\/p>\n<p>Silos on a care team slow down every aspect of nursing, and these inefficiencies can impact both patient experience and overall revenue as well as employee satisfaction.<\/p>\n<p>RingCentral for Healthcare is an all-in-one platform built to bust silos in any care facility. Here are some of the features that can improve the daily experience for nurses:<\/p>\n<ul>\n<li>Bring desk and frontline staff together with <a href=\"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/ringcentral-for-frontline-workers\/\">hands-free, push-to-talk technology<\/a><\/li>\n<li><a href=\"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/10-team-messaging-features\/\">Team messaging<\/a> for one-on-one conversations, team chats, file sharing, and more<\/li>\n<li><a href=\"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/dynamic-end-to-end-encryption\/\">Secure video conferencing<\/a> with deep insights for telehealth appointments or staff meetings<\/li>\n<li>Powerful integrations with popular apps for more streamlined workflows<\/li>\n<li><a class=\"waffle-rich-text-link\" href=\"https:\/\/www.ringcentral.com\/contact-center.html\">Contact center<\/a> capabilities break down silos between internal and external channels to better track information and patient journeys<\/li>\n<li>Allow nurses to connect securely and protecting their personal identity, number, and caller ID via BYOD devices<\/li>\n<\/ul>\n<h3 class=\"heading h3\">Delight patients with adaptive experiences<\/h3>\n<p><img decoding=\"async\" class=\"aligncenter size-full wp-image-40178\" src=\"\/us\/en\/blog\/wp-content\/uploads\/2020\/07\/senior-man-sitting-on-the-wheelchair-laughing-and-holding-his-nurses-picture-id1165922756.jpg\" alt=\"\" width=\"1050\" height=\"360\" \/><\/p>\n<p>Just like no two days are the same when you\u2019re a nurse, no two patients need the same kind of care and follow-up. But one thing is for sure: the best patient experiences happen when folks feel known and cared for by their care team.<\/p>\n<p>RingCentral for Healthcare helps teams deliver personalized care experiences with powerful customer service features:<\/p>\n<ul>\n<li><strong>Virtual care support:<\/strong> Care teams can make house calls from anywhere with secure video conferencing, messaging, and more.<\/li>\n<li><strong>Easy appointment scheduling:<\/strong> Patients can set up new appointments via web-based chat in your patient portal<\/li>\n<li><strong>Personalized communication:<\/strong> Assign dedicated care navigators to stay in touch with patients however they prefer to communicate: phone calls, SMS, web chat, even video check-ins.<\/li>\n<\/ul>\n<p>With more intelligent, connected experiences, nurses can be more efficient and more effective. That means: <strong>faster interventions, shorter patient stays, more patient days per year, and higher patient revenue for your facility.<\/strong><\/p>\n<h2 class=\"heading h2\">RingCentral for Healthcare: The Rx for a better nursing experience<\/h2>\n<p>One major way to say \u201cthank you\u201d to the nurses in your facility is to improve their day-to-day experience on the floor. RingCentral for Healthcare can help by making it easier than ever for care teams to collaborate with each other and deliver exceptional care.<\/p>\n<p>To see how RingCentral can transform your care team\u2019s communications, take <a href=\"https:\/\/www.ringcentral.com\/office\/industry-solutions\/healthcare-communications-cloud-phone-systems.html\">a tour of all our features<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>National Nurses Week this year is May 6-12, 2023. This is a wonderful opportunity to celebrate your valuable nursing teams for their tireless efforts and the difference they make in the lives of patients, all year long. One way to say \u201cthank you\u201d to your nursing team is to improve their day-to-day experience within your &#8230;<\/p>\n","protected":false},"author":292,"featured_media":54560,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[18674,18669],"tags":[],"class_list":["post-54559","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-healthcare","category-verticals"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v19.3 (Yoast SEO v27.2) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>National Nurses Week: How to foster an ideal nursing experience | RingCentral Blog<\/title>\n<meta name=\"description\" content=\"National Nurses Week this year is May 6-12, 2023. This is a wonderful opportunity to celebrate your valuable nursing teams for their tireless efforts and\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.ringcentral.com\/us\/en\/blog\/national-nurses-week\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"National Nurses Week: How to foster an ideal nursing experience\" \/>\n<meta property=\"og:description\" content=\"National Nurses Week this year is May 6-12, 2023. 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