{"id":54444,"date":"2023-04-25T05:00:16","date_gmt":"2023-04-25T12:00:16","guid":{"rendered":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/?p=54444"},"modified":"2023-04-25T09:22:27","modified_gmt":"2023-04-25T16:22:27","slug":"what-partner-success-means-to-us","status":"publish","type":"post","link":"\/us\/en\/blog\/what-partner-success-means-to-us\/","title":{"rendered":"What partner success means to us"},"content":{"rendered":"<p><span style=\"font-weight: 400;\">In bringing our leading UCaaS and CCaaS solutions to business worldwide, RingCentral relies on a network of more than 15,000 tech advisors known as channel partners.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">In turn, we support these partners through the RingCentral Reach\u2122 partner program, giving them the tools and resources they need to drive impactful change for our joint customers.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Following RingCentral\u2019s core values, RingCentral Reach was founded on the ideals of trust, innovation, and partnerships\u2014but what does this mean?<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Within the Partner Success Team, our roles revolve around taking these principles and putting them into action. For us, partner success all comes down to consistency and transparency.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">When a partner can focus on the needs of the customer, knowing RingCentral will deliver on our responsibilities, that\u2019s the type of seamless partner experience we strive for.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">So how do we demonstrate this commitment? Let\u2019s explore.<\/span><\/p>\n<h3 class=\"heading h3\">Following through<\/h3>\n<p><span style=\"font-weight: 400;\">By far, our most important job is to guide partner deals through the sales process. When a partner submits a lead to the portal or alerts us to a customer who\u2019s interested in our solutions, we get right on it\u2014every single time.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Because when a partner trusts us with their customer relationships, we make sure the right people are reaching out on their behalf in a timely and professional manner. In addition to the dedicated channel manager and expert sales support each partner receives, we have a full channel operations team to facilitate deal progression.<\/span><\/p>\n<p><span style=\"font-weight: 400;\"><\/p>\n<div class=\"rc-post-content-cta rc-post-content-cta_green\">\n<div class=\"rc-post-content-cta-columns\">\n<div class=\"bottom-cta-img\">\n\t\t\t\t<img decoding=\"async\" width=\"1136\" height=\"1168\" src=\"\/us\/en\/blog\/wp-content\/uploads\/2023\/02\/Hero-Jan-23-png-rendition.png\" class=\"responsive-image\" alt=\"\" \/>\t\t\t<\/div>\n<div class=\"bottom-cta-copy\">\n<div class=\"headline-copy\" style=\"text-align:left;\"> Learn more about RingCentral Reach<\/div>\n<\/p><\/div>\n<\/p><\/div>\n<div class=\"rc-post-content-cta-footer\">\n<div class=\"bottom-cta-logo-container\">\n<div class=\"bottom-cta-logo\"><span aria-hidden=\"true\"><svg width=\"154\" height=\"34\" viewBox=\"0 0 154 34\" fill=\"#000\" role=\"img\" aria-labelledby=\"cta-ring-logo-400792149\" 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9.60219Z\" \/>\n\t\t\t\t\t\t\t<path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M16.9769 0.548269C16.101 0.914019 15.307 1.44981 14.6364 2.12196L16.332 3.81756C16.7764 3.37 17.3041 3.01548 17.8865 2.77325C18.4688 2.53102 19.0928 2.40429 19.7232 2.40269C20.3537 2.40108 20.9777 2.523 21.5616 2.76362C22.1439 3.00264 22.6749 3.35556 23.1225 3.79991L24.8181 2.10431C23.8106 1.1001 22.5289 0.415123 21.1333 0.139206C19.7377 -0.139919 18.2907 0.00285184 16.9769 0.548269Z\" \/>\n\t\t\t\t\t\t<\/svg><\/span><\/div>\n<\/p><\/div>\n<div class=\"bottom-cta-link\">\n\t\t\t\t<a href=\"https:\/\/www.ringcentral.com\/us\/en\/blog\/ringcentral-reach\" class=\"view-all view-all-white \" data-dl-name=\"Read the blog\" data-dl-element=\"button\" data-dl-additional-info=\"bottom cta banner\" data-no-auto-dl=\"true\">Read the blog<span class=\"svg-icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"#000\" role=\"img\" aria-labelledby=\"cta-ring-arrow-400792149\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n\t\t\t\t\t<title id=\"cta-ring-arrow-400792149\">Ring Central Logo<\/title>\t\n\t\t\t\t\t<path d=\"M0 11.5C0 11.2239 0.223858 11 0.5 11H21.6797C21.9559 11 22.1797 11.2239 22.1797 11.5V12.5C22.1797 12.7761 21.9559 13 21.6797 13H0.5C0.223858 13 0 12.7761 0 12.5V11.5Z\" ><\/path>\n\t\t\t\t\t<path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M21.1718 12.0001L15.8086 6.63691C15.6134 6.44165 15.6134 6.12506 15.8086 5.9298L16.5157 5.22269C16.711 5.02743 17.0276 5.02743 17.2228 5.22269L23.6467 11.6465C23.8419 11.8418 23.8419 12.1584 23.6467 12.3536L17.2228 18.7775C17.0276 18.9727 16.711 18.9727 16.5157 18.7775L15.8086 18.0704C15.6134 17.8751 15.6134 17.5585 15.8086 17.3633L21.1718 12.0001Z\" ><\/path>\n\t\t\t\t<\/svg><\/span><\/a>\n\t\t\t<\/div>\n<\/p><\/div>\n<\/p><\/div>\n<p>\t<\/span><\/p>\n<h3 class=\"heading h3\">Honoring our commitments<\/h3>\n<p><span style=\"font-weight: 400;\">Partners also trust us with their business, and through consistency and transparency, we routinely earn the highest ranks and positive feedback from the partner community on our clear processes and prompt commissions.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">It\u2019s about respecting our partner\u2019s time and effort, and honoring our business relationship. Seeing results for customers is always the end goal, but as a partner, when you sell more through RingCentral, you earn more, plain and simple.<\/span><\/p>\n<h3 class=\"heading h3\">Providing options<\/h3>\n<p><span style=\"font-weight: 400;\">The next part of the RingCentral Reach philosophy speaks to our commitment to innovation. As we\u2019ve grown and expanded across the globe, we\u2019ve engaged with different types of partners, all with different models. Our goal has always been to meet them where they want to do business.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">This is particularly relevant for our international partners. After taking in partner feedback during the past few years of expansion, we\u2019ve introduced new ways to go to market with RingCentral, keeping in line with regional norms. It\u2019s yet another way we continue to adapt and evolve.<\/span><\/p>\n<h3 class=\"heading h3\">Protecting your customer relationships<\/h3>\n<p><span style=\"font-weight: 400;\">Again, out of respect for their business, we hold a partner\u2019s relationship with their customer above all else.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">That\u2019s why partners can access a dedicated channel escalations team on behalf of their customers. By handling escalations within the channel, the partner can get help quickly and own any customer issue that may arise.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">This adds value\u2014the partner acts as a one-stop shop and trusted advisor, building depth into their customer relationships.<\/span><\/p>\n<h3 class=\"heading h3\">Giving you control<\/h3>\n<p><span style=\"font-weight: 400;\">Trust, innovation, and partnerships\u2014when we stick to our ideals, partners have the freedom and peace of mind to run their business their way.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">As we continue to evolve the RingCentral Reach partner program, the goal is to give partners the tools and control they need to guide the sales process, pushing the pace when they see fit.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">So whether you want to be fully independent and use the self-service paths we offer, or call in the vast RingCentral resources at your disposal, you have what you need to #ReachHigher.<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>In bringing our leading UCaaS and CCaaS solutions to business worldwide, RingCentral relies on a network of more than 15,000 tech advisors known as channel partners. In turn, we support these partners through the RingCentral Reach\u2122 partner program, giving them the tools and resources they need to drive impactful change for our joint customers. Following &#8230;<\/p>\n","protected":false},"author":1174,"featured_media":54447,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[43216],"tags":[],"class_list":["post-54444","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-strategic-partnerships"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v19.3 (Yoast SEO v27.2) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>What partner success means to us | RingCentral Blog<\/title>\n<meta name=\"description\" content=\"In bringing our leading UCaaS and CCaaS solutions to business worldwide, RingCentral relies on a network of more than 15,000 tech advisors known as\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" 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