{"id":54220,"date":"2023-03-27T05:02:26","date_gmt":"2023-03-27T12:02:26","guid":{"rendered":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/?p=54220"},"modified":"2025-09-21T20:41:23","modified_gmt":"2025-09-22T03:41:23","slug":"ringcentral-for-frontline-workers","status":"publish","type":"post","link":"\/us\/en\/blog\/ringcentral-for-frontline-workers\/","title":{"rendered":"RingCentral launches next-gen communications for frontline workers"},"content":{"rendered":"<p><span style=\"font-weight: 400;\">Consider the critical nature of paramedic communications with hospital staff on a patient&#8217;s condition or the amount of time wasted every time a retail worker requests more inventory from the warehouse manually. They are the essential workers who have kept hospitals up and running, staffed grocery stores\u2019 and curbside pick-up, and been out in the field keeping all our critical services up and running when we needed them most.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">There are approximately <\/span><a href=\"https:\/\/www.gartner.com\/en\/documents\/4003287\"><span style=\"font-weight: 400;\">2.7 billion frontline workers globally<\/span><\/a><span style=\"font-weight: 400;\">, which is more than twice the number of desk-based workers. But nevertheless, they have been largely left behind in the video and AI revolution of post-pandemic work tools and have minimal connectivity back to office workers. Frontline workers need to be given the right tools to perform their jobs effectively. Without digital investments, it can lead to siloed work, departmental and geographical gaps.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">That\u2019s why we built the <a href=\"https:\/\/www.ringcentral.com\/pushtotalk\">RingCentral for frontline workers solution<\/a>, a next-gen app that includes powerful capabilities for the field including push-to-talk, AI-powered video, live transcription, background noise reduction, file sharing and more \u2013 all in one app.\u00a0<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><a href=\"#one\"><span style=\"font-weight: 400;\">What is RingCentral for frontline workers?\u00a0<\/span><\/a><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><a href=\"#two\"><span style=\"font-weight: 400;\">Why do essential workers need next-gen communication tools?<\/span><\/a><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><a href=\"#three\">How 3 essential industries can use RingCentral for frontline workers<\/a><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><a href=\"#four\">5 key features of RingCentral for frontline workers<\/a><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><a href=\"#five\">When will this be available?\u00a0<\/a><\/li>\n<\/ul>\n<hr \/>\n<p><iframe sandbox=\"allow-scripts allow-same-origin allow-presentation\" title=\"Meet RingCentral\u2019s Next-Gen Communications for Frontline Workers\" width=\"500\" height=\"281\" src=\"https:\/\/www.youtube.com\/embed\/bNbh_34xbeg?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen sandbox=\"allow-same-origin allow-scripts allow-presentation\"><\/iframe><\/p>\n<hr \/>\n<h2 class=\"heading h3 h2\"><span style=\"font-weight: 400;\"><a id=\"one\"><\/a>What is <a href=\"https:\/\/www.ringcentral.com\/pushtotalk\">RingCentral for frontline workers<\/a>?<\/span><\/h2>\n<p><img decoding=\"async\" class=\"aligncenter size-full wp-image-54235\" src=\"\/us\/en\/blog\/wp-content\/uploads\/2023\/03\/Blog-header-4.png\" alt=\"RingCentral for frontline workers - essential worker taking a push to talk call\" width=\"930\" height=\"700\" \/><\/p>\n<p><span style=\"font-weight: 400;\"><a href=\"https:\/\/www.ringcentral.com\/pushtotalk\">RingCentral\u2019s frontline workforce solution<\/a> &#8211; which now offers a new push-to-talk capability &#8211; provides clear and secure voice communications for frontline teams at the push of a button, enhancing employee- or company-owned mobile devices with walkie-talkie capabilities. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">Frontline workers across industries like healthcare, retail, and manufacturing can now use a single device to seamlessly connect and communicate with the rest of their organization, from anywhere with WiFi or cellular internet connectivity.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">What\u2019s even better is that it integrates with <\/span><a href=\"https:\/\/www.ringcentral.com\/video.html\"><span style=\"font-weight: 400;\">AI-powered video collaboration<\/span><\/a><span style=\"font-weight: 400;\"> in one app, so you can transform your smartphone into a frontline tool, including features like mobile camera sharing, background <\/span><a href=\"https:\/\/www.ringcentral.com\/us\/en\/blog\/reduce-background-noise\/\"><span style=\"font-weight: 400;\">noise reduction<\/span><\/a><span style=\"font-weight: 400;\">, intelligent video with captions, <\/span><a href=\"https:\/\/www.ringcentral.com\/us\/en\/blog\/advanced-meeting-insights\/\"><span style=\"font-weight: 400;\">transcriptions<\/span><\/a><span style=\"font-weight: 400;\">, image sharing, and more. <\/span><\/p>\n<h2 class=\"heading h2\"><span style=\"font-weight: 400;\"><a id=\"two\"><\/a>Why do essential workers need next-gen communication tools?\u00a0<\/span><\/h2>\n<p><img decoding=\"async\" class=\"aligncenter wp-image-54234 size-full\" src=\"\/us\/en\/blog\/wp-content\/uploads\/2023\/03\/Blog-header-3.png\" alt=\"RingCentral for frontline workers: Retail employee getting a push to talk request on inventory\" width=\"930\" height=\"700\" \/><\/p>\n<p><span style=\"font-weight: 400;\">Our new frontline worker offering empowers seamless communication across every part of a user\u2019s business because it allows users to:\u00a0<\/span><\/p>\n<ul>\n<li><b>Relieve app fatigue. <\/b><span style=\"font-weight: 400;\">Use our next-gen app on personal, work, or already procured multi-purpose rugged devices, eliminating the need to carry multiple devices.<\/span><\/li>\n<li><b>Listen to live broadcasts, heads up and hands free.<\/b><span style=\"font-weight: 400;\"> Enjoy features like auto-play even on locked devices to listen to critical voice messages while continuing to work with hands.<\/span><\/li>\n<li><b>Drive ROI through fewer devices and apps.<\/b><span style=\"font-weight: 400;\"> Deliver cost optimization by introducing bring your own device (BYOD) programs and consolidating costs for push to talk, <\/span><a href=\"https:\/\/www.ringcentral.com\/solutions\/office\/call.html\"><span style=\"font-weight: 400;\">calling<\/span><\/a><span style=\"font-weight: 400;\">, <\/span><a href=\"https:\/\/www.ringcentral.com\/sms.html\"><span style=\"font-weight: 400;\">SMS<\/span><\/a><span style=\"font-weight: 400;\">, <\/span><a href=\"https:\/\/www.ringcentral.com\/video.html\"><span style=\"font-weight: 400;\">video camera-sharing<\/span><\/a><span style=\"font-weight: 400;\">, <\/span><a href=\"https:\/\/www.ringcentral.com\/teams\/overview.html\"><span style=\"font-weight: 400;\">group messaging<\/span><\/a><span style=\"font-weight: 400;\"> into one platform.<\/span><\/li>\n<li><b>Enable next-gen walkie talkie with AI-powered capabilities:.<\/b><span style=\"font-weight: 400;\"> Elevate to <\/span><a href=\"https:\/\/www.ringcentral.com\/us\/en\/blog\/ai-video-conferencing\/\"><span style=\"font-weight: 400;\">AI-powered video<\/span><\/a><span style=\"font-weight: 400;\"> and utilize \u201csee what I see\u201d technology for additional context; ask for second opinions; or visually share the current status. Use AI-powered live transcriptions if the setting is too loud for audio, or AI noise reduction for clearer voice communications.<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\"><\/p>\n<div class=\"rc-post-content-cta rc-post-content-cta_green\">\n<div class=\"rc-post-content-cta-columns\">\n<div class=\"bottom-cta-img\">\n\t\t\t\t<img decoding=\"async\" width=\"512\" height=\"385\" src=\"\/us\/en\/blog\/wp-content\/uploads\/2023\/03\/PTT.png\" class=\"responsive-image\" alt=\"\" \/>\t\t\t<\/div>\n<div class=\"bottom-cta-copy\">\n<div class=\"headline-copy\" style=\"text-align:left;\">Get the facts to go: RingCentral for frontline workers brief<\/div>\n<\/p><\/div>\n<\/p><\/div>\n<div class=\"rc-post-content-cta-footer\">\n<div class=\"bottom-cta-logo-container\">\n<div class=\"bottom-cta-logo\"><span aria-hidden=\"true\"><svg width=\"154\" height=\"34\" viewBox=\"0 0 154 34\" fill=\"#000\" role=\"img\" aria-labelledby=\"cta-ring-logo-1599789737\" 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9.60219Z\" \/>\n\t\t\t\t\t\t\t<path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M16.9769 0.548269C16.101 0.914019 15.307 1.44981 14.6364 2.12196L16.332 3.81756C16.7764 3.37 17.3041 3.01548 17.8865 2.77325C18.4688 2.53102 19.0928 2.40429 19.7232 2.40269C20.3537 2.40108 20.9777 2.523 21.5616 2.76362C22.1439 3.00264 22.6749 3.35556 23.1225 3.79991L24.8181 2.10431C23.8106 1.1001 22.5289 0.415123 21.1333 0.139206C19.7377 -0.139919 18.2907 0.00285184 16.9769 0.548269Z\" \/>\n\t\t\t\t\t\t<\/svg><\/span><\/div>\n<\/p><\/div>\n<div class=\"bottom-cta-link\">\n\t\t\t\t<a href=\"https:\/\/assets.ringcentral.com\/us\/brief\/rc-phone-push-to-talk.pdf\" class=\"view-all view-all-white \" data-dl-name=\"Read the brief\" data-dl-element=\"button\" data-dl-additional-info=\"bottom cta banner\" data-no-auto-dl=\"true\">Read the brief<span class=\"svg-icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"#000\" role=\"img\" aria-labelledby=\"cta-ring-arrow-1599789737\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n\t\t\t\t\t<title id=\"cta-ring-arrow-1599789737\">Ring Central Logo<\/title>\t\n\t\t\t\t\t<path d=\"M0 11.5C0 11.2239 0.223858 11 0.5 11H21.6797C21.9559 11 22.1797 11.2239 22.1797 11.5V12.5C22.1797 12.7761 21.9559 13 21.6797 13H0.5C0.223858 13 0 12.7761 0 12.5V11.5Z\" ><\/path>\n\t\t\t\t\t<path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M21.1718 12.0001L15.8086 6.63691C15.6134 6.44165 15.6134 6.12506 15.8086 5.9298L16.5157 5.22269C16.711 5.02743 17.0276 5.02743 17.2228 5.22269L23.6467 11.6465C23.8419 11.8418 23.8419 12.1584 23.6467 12.3536L17.2228 18.7775C17.0276 18.9727 16.711 18.9727 16.5157 18.7775L15.8086 18.0704C15.6134 17.8751 15.6134 17.5585 15.8086 17.3633L21.1718 12.0001Z\" ><\/path>\n\t\t\t\t<\/svg><\/span><\/a>\n\t\t\t<\/div>\n<\/p><\/div>\n<\/p><\/div>\n<p>\t<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Device interoperability.<\/b><span style=\"font-weight: 400;\"> RingCentral for frontline workers solution is compatible with iOS, Android, and multi-modal devices with no special installation needed. It will also be supported on select ruggedized devices (i.e. bulky, two-way radios) in the near future.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Reliable and persistent voice.<\/b><span style=\"font-weight: 400;\"> Say goodbye to static, crosstalk, and outside radio interferences. Enjoy 99.999% uptime <\/span><a href=\"http:\/\/status.ringcentral.com\/\"><span style=\"font-weight: 400;\">delivered for 5+ years<\/span><\/a><span style=\"font-weight: 400;\"> to keep your frontline teams connected.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Easy administration. <\/b><span style=\"font-weight: 400;\">Add or remove users, as well as create or manage channels on all devices instantly to ensure secure access.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>One solution for frontlines and HQ.<\/b><span style=\"font-weight: 400;\"> Connect desk-less to desk-based workers in real-time. With our next-gen communication solution for frontline workers, you bridge departmental gaps and empower frontlines by putting powerful, mobile-centric cloud tools in their pockets.\u00a0<\/span><\/li>\n<\/ul>\n<h2 class=\"heading h2\"><span style=\"font-weight: 400;\"><a id=\"three\"><\/a>How 3 essential industries can use RingCentral for frontline workers<\/span><\/h2>\n<p>Let&#8217;s look more closely at the benefits of RingCentral for frontline workers across some of the most relevant fields: healthcare, retail, and manufacturing.<\/p>\n<h3 class=\"heading h3\"><span style=\"font-weight: 400;\">Healthcare<\/span><\/h3>\n<p><img decoding=\"async\" class=\"aligncenter size-full wp-image-54225\" src=\"\/us\/en\/blog\/wp-content\/uploads\/2023\/03\/Healthcare-PTT.png\" alt=\"RingCentral for essential workers: Nurse getting a push to talk call from a doctor about patient transfer\" width=\"2048\" height=\"2524\" \/><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Patient transfer coordination.<\/b><span style=\"font-weight: 400;\">\u00a0Reduce delays by providing instant patient transfer status to reduce delays.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Patient diagnosis.<\/b><span style=\"font-weight: 400;\">\u00a0Get STAT lab order confirmation from a physician to ensure quick patient diagnosis.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Discharge planning. <\/b><span style=\"font-weight: 400;\">Communicate with case managers to ensure on-time patient discharges.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Emergency notifications.<\/b><span style=\"font-weight: 400;\">\u00a0Contact the hospital ahead of time for emergency care preparation prior to the patient&#8217;s arrival.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Field care coordination.<\/b><span style=\"font-weight: 400;\">\u00a0Provide real-time care plan updates to the home health care team.<\/span><\/li>\n<\/ul>\n<hr \/>\n<h4 class=\"heading h3 h4\" style=\"text-align: center;\">\ud83d\udca1<a href=\"https:\/\/www.forbes.com\/sites\/moorinsights\/2023\/03\/31\/ringcentral-goes-back-to-the-future-with-push-to-talk-and-ai-at-enterprise-connect\/\">Read about RingCentral for frontline workers in <em>Forbes<\/em> magazine<\/a><\/h4>\n<hr \/>\n<h4 class=\"heading h3 h4\" style=\"text-align: center;\"><\/h4>\n<h3 class=\"heading h3\"><span style=\"font-weight: 400;\">Retail<\/span><\/h3>\n<p><img decoding=\"async\" class=\"aligncenter size-full wp-image-54226\" src=\"\/us\/en\/blog\/wp-content\/uploads\/2023\/03\/Hero.png\" alt=\"RingCentral for frontline workers: Grocery floor worker getting walkie talkie request from manager\" width=\"1136\" height=\"1168\" \/><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Respond to customers quickly: <\/b><span style=\"font-weight: 400;\">Ask a fulfillment associate about product availability to ensure rapid responses to customers.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Inventory management:<\/b><span style=\"font-weight: 400;\"> Communicate inventory levels easily for efficient reordering and stocking of products.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Order fulfillment: <\/b><span style=\"font-weight: 400;\">Connect with warehouse staff in real-time on order status and progress.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Broadcast storewide news:<\/b><span style=\"font-weight: 400;\"> Send daily announcements, store specials, or urgent information to all store employees.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Loss prevention: <\/b><span style=\"font-weight: 400;\">Quickly report suspicious activity and coordinate efforts to prevent theft.<\/span><\/li>\n<\/ul>\n<h3 class=\"heading h3\"><span style=\"font-weight: 400;\">Manufacturing\u00a0<\/span><\/h3>\n<p><img decoding=\"async\" class=\"aligncenter size-full wp-image-54224\" src=\"\/us\/en\/blog\/wp-content\/uploads\/2023\/03\/blade-1.png\" alt=\"RingCentral for frontline workers: Manufacturing\" width=\"1136\" height=\"1400\" \/><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Task assignments and shift scheduling<\/b><span style=\"font-weight: 400;\">: Assign tasks to floor personnel or send real-time clock in and out updates.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Monitoring and tracking:<\/b><span style=\"font-weight: 400;\"> Get real-time updates on production progress without walking across the warehouse.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Optimize dispatch operations:<\/b><span style=\"font-weight: 400;\"> Communicate with field workers directly from the dispatch interface.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Safety and emergency response:<\/b><span style=\"font-weight: 400;\"> Broadcast for help in case of an emergency, such as machinery issues, a fire, or other safety hazards.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Prevent distractions:<\/b><span style=\"font-weight: 400;\"> Leave a channel to silence voice messages for enhanced public safety.<\/span><\/li>\n<\/ul>\n<h2 class=\"heading h2\"><span style=\"font-weight: 400;\"><a id=\"four\"><\/a>RingCentral for frontline workers: 5 key features<\/span><\/h2>\n<h3 class=\"heading h3\"><span style=\"font-weight: 400;\">1. Stay heads up and hands free with auto-play<\/span><\/h3>\n<p><img decoding=\"async\" class=\"aligncenter size-full wp-image-54233\" src=\"\/us\/en\/blog\/wp-content\/uploads\/2023\/03\/Blog-header-2.png\" alt=\"\" width=\"930\" height=\"700\" \/><\/p>\n<p><span style=\"font-weight: 400;\">Enable auto-play on locked or unlocked devices to listen in for critical information while on shift. Even if you are operating heavy machinery or on the go as a medical professional where time is of the essence. Listen to voice messages that play automatically the moment they are received to enhance public safety.\u00a0<\/span><\/p>\n<h3 class=\"heading h3\"><span style=\"font-weight: 400;\">2. Integrate with multi-modal devices with no special installation needed<\/span><\/h3>\n<p><img decoding=\"async\" class=\"aligncenter wp-image-54222 size-full\" src=\"\/us\/en\/blog\/wp-content\/uploads\/2023\/03\/02-Device-interoperability-0.png\" alt=\"RingCentral for frontline workers - compatible with iOS, Android, and Zebra devices\" width=\"1920\" height=\"1080\" \/><\/p>\n<p><span style=\"font-weight: 400;\">Capitalize on previous hardware investments to drive ROI and productivity with fewer devices and apps. Train your employees fast with what they already have been using.\u00a0<\/span><\/p>\n<h3 class=\"heading h3\"><span style=\"font-weight: 400;\">3. Listen in on multiple channels\u00a0<\/span><\/h3>\n<p><img decoding=\"async\" class=\"aligncenter size-full wp-image-54223\" src=\"\/us\/en\/blog\/wp-content\/uploads\/2023\/03\/03-Channel-participation-1.png\" alt=\"\" width=\"1920\" height=\"1080\" \/><\/p>\n<p><span style=\"font-weight: 400;\">Pick a team-specific channel and toggle easily between channels in one click when you are on shift. Leave the channel when your shift is done so you can truly disconnect. Instant, hands-free communication with large teams has never been easier!<\/span><\/p>\n<h3><span style=\"font-weight: 400;\">4. Intelligent video and transcriptions\u00a0<\/span><\/h3>\n<p><img decoding=\"async\" class=\"aligncenter wp-image-54227 size-full\" src=\"\/us\/en\/blog\/wp-content\/uploads\/2023\/03\/Mobile-Camera-2.png\" alt=\"RingCentral for frontline workers: remove background noise\" width=\"1136\" height=\"1400\" \/><\/p>\n<p><span style=\"font-weight: 400;\">Frontline workers can instantly elevate a voice call to AI-powered video collaboration, introducing AI-powered \u201csee what I see\u201d technology to field teams. Ask for second opinions or visually share their current surroundings. Workers can also leverage <\/span><a href=\"https:\/\/www.ringcentral.com\/us\/en\/blog\/conversational-ai-conversation-intelligence\/\"><span style=\"font-weight: 400;\">AI-powered live transcriptions,<\/span><\/a><span style=\"font-weight: 400;\"> or if their location is too loud, then <\/span><a href=\"https:\/\/www.ringcentral.com\/us\/en\/blog\/reduce-background-noise\/\"><span style=\"font-weight: 400;\">AI noise reduction<\/span><\/a><span style=\"font-weight: 400;\"> can make it easier to hear clearer audio.<\/span><\/p>\n<h3 class=\"heading h3\"><span style=\"font-weight: 400;\">5. File sharing, team messaging, and more<\/span><\/h3>\n<p><img decoding=\"async\" class=\"aligncenter size-full wp-image-54228\" src=\"\/us\/en\/blog\/wp-content\/uploads\/2023\/03\/PTT-file-sharing.png\" alt=\"\" width=\"930\" height=\"700\" \/><\/p>\n<p><span style=\"font-weight: 400;\">Connect your frontline and back office workers. RingCentral for frontline workers solution allows frontline workers and back office workers to easily <a href=\"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/what-is-team-messaging\/\">chat via team messaging<\/a> and <a href=\"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/ways-to-use-free-file-sharing-in-your-ringcentral-app\/\">share files<\/a> to power stronger and more effective collaboration.<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><\/p>\n<h2 class=\"heading h3 h2\"><span style=\"font-weight: 400;\">When is RingCentral for frontline workers available?<\/span><\/h2>\n<figure id=\"attachment_54221\" aria-describedby=\"caption-attachment-54221\" style=\"width: 1920px\" class=\"wp-caption aligncenter\"><img decoding=\"async\" class=\"wp-image-54221 size-full\" src=\"\/us\/en\/blog\/wp-content\/uploads\/2023\/03\/01-Intro-2.png\" alt=\"\" width=\"1920\" height=\"1080\" \/><figcaption id=\"caption-attachment-54221\" class=\"wp-caption-text\">Disclaimer: Actual UI may vary.<\/figcaption><\/figure>\n<p><span style=\"font-weight: 400;\"><a href=\"https:\/\/www.ringcentral.com\/pushtotalk\">RingCentral for frontline workers<\/a> offering <\/span><span style=\"font-weight: 400;\">is now<\/span><span style=\"font-weight: 400;\"> generally available globally \u2013in both a standalone version and as an add-on to RingCentral MVP. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">We\u2019re thrilled to offer a new solution for your frontline teams to work as efficiently in the field as your office workers. Click below for more information:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><a href=\"https:\/\/www.ringcentral.com\/pushtotalk\">RingCentral for Frontline Workers homepage<\/a><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><a href=\"https:\/\/assets.ringcentral.com\/us\/brief\/rc-phone-push-to-talk.pdf\"><span style=\"font-weight: 400;\">Solutions brief<\/span><\/a><\/li>\n<\/ul>\n<h2 class=\"heading h2\"><span style=\"font-weight: 400;\">How to purchase RingCentral for Frontline Workers\u00a0<\/span><\/h2>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Existing customers: Click <\/span><a href=\"https:\/\/support.ringcentral.com\/article-v2\/Purchasing-and-managing-Push-to-Talk-licenses.html?brand=RingCentral&amp;product=MVP&amp;language=en_US\"><span style=\"font-weight: 400;\">here<\/span><\/a><span style=\"font-weight: 400;\"> to learn more about purchasing RingCentral for frontline workers.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">New customers: Select a RingCentral plan, set up your RingCentral account over our intuitive portal and add on RingCentral for frontline workers to your new account. Visit plans and pricing <\/span><a href=\"https:\/\/www.ringcentral.com\/office\/plansandpricing.html#video\"><span style=\"font-weight: 400;\">here<\/span><\/a><span style=\"font-weight: 400;\">.<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">We\u2019re thrilled to offer a new solution for your frontline teams to work as efficiently in the field as your office workers. Click below for more information:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><a href=\"https:\/\/www.ringcentral.com\/pushtotalk\"><span style=\"font-weight: 400;\">Webpage<\/span><\/a><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><a href=\"https:\/\/assets.ringcentral.com\/us\/brief\/rc-phone-push-to-talk.pdf\"><span style=\"font-weight: 400;\">Solutions brief<\/span><\/a><\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>Consider the critical nature of paramedic communications with hospital staff on a patient&#8217;s condition or the amount of time wasted every time a retail worker requests more inventory from the warehouse manually. They are the essential workers who have kept hospitals up and running, staffed grocery stores\u2019 and curbside pick-up, and been out in the &#8230;<\/p>\n","protected":false},"author":1171,"featured_media":54232,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[18885],"tags":[],"class_list":["post-54220","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-ringcentral-newsdesk"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v19.3 (Yoast SEO v27.2) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>RingCentral launches next-gen communications for frontline workers<\/title>\n<meta name=\"description\" content=\"Read about RingCentral&#039;s launch of Push to Talk, a dynamic new phone feature designed for frontline and essential workers.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.ringcentral.com\/us\/en\/blog\/ringcentral-for-frontline-workers\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"RingCentral launches next-gen communications for frontline workers\" \/>\n<meta property=\"og:description\" content=\"Read about RingCentral&#039;s launch of Push to Talk, a dynamic new phone feature designed for frontline and essential workers.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.ringcentral.com\/us\/en\/blog\/ringcentral-for-frontline-workers\/\" \/>\n<meta property=\"og:site_name\" content=\"RingCentral Blog\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/ringcentral\" \/>\n<meta property=\"article:published_time\" content=\"2023-03-27T12:02:26+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2025-09-22T03:41:23+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.ringcentral.com\/us\/en\/blog\/wp-content\/uploads\/2023\/03\/Blog-header-1.png\" \/>\n\t<meta property=\"og:image:width\" content=\"930\" \/>\n\t<meta property=\"og:image:height\" content=\"700\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"author\" content=\"Steven Zachok\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@ringcentral\" \/>\n<meta name=\"twitter:site\" content=\"@ringcentral\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Steven Zachok\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"8 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/ringcentral-for-frontline-workers\/#article\",\"isPartOf\":{\"@id\":\"\/us\/en\/blog\/ringcentral-for-frontline-workers\/\"},\"author\":{\"name\":\"Steven Zachok\",\"@id\":\"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/#\/schema\/person\/15d4cea339ff013e5f976e343c26b92e\"},\"headline\":\"RingCentral launches next-gen communications for frontline workers\",\"datePublished\":\"2023-03-27T12:02:26+00:00\",\"dateModified\":\"2025-09-22T03:41:23+00:00\",\"mainEntityOfPage\":{\"@id\":\"\/us\/en\/blog\/ringcentral-for-frontline-workers\/\"},\"wordCount\":1346,\"publisher\":{\"@id\":\"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/#organization\"},\"image\":{\"@id\":\"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/ringcentral-for-frontline-workers\/#primaryimage\"},\"thumbnailUrl\":\"\/us\/en\/blog\/wp-content\/uploads\/2023\/03\/Blog-header-1.png\",\"articleSection\":[\"Company news &amp; 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Prior to RingCentral, Steven spent the previous 20 years at Avaya and Nortel Networks, in a variety of roles leading Operations, Technical Support and Customer Service teams.","url":"\/us\/en\/blog\/author\/steven-zachok\/"}]}},"rc_img_url":"\/us\/en\/blog\/wp-content\/uploads\/2023\/03\/Blog-header-1.png","rcblog_by_author":"<a href=\"\/us\/en\/blog\/author\/steven-zachok\/amp\" data-dl-events-click=\"true\" data-dl-element=\"link\"><span class=\"image\"><img src=\"https:\/\/secure.gravatar.com\/avatar\/15e4ca6f3073ead1ea5cb6d0b47dfcfdafbff8db79b32be6241f9bfee47c361a?s=96&d=mm&r=g\" alt=\"\" width=\"30\" height=\"30\" layout=\"fixed\"><\/img><\/span><span class=\"by-author-name\">Steven Zachok<\/span><\/a>","rc_author_full_name":"Steven Zachok","rc_author_avatar":"\/us\/en\/blog\/wp-content\/uploads\/2023\/03\/Steven-Zachok-headshot.jpeg","rc_author_link":"\/us\/en\/blog\/author\/steven-zachok\/amp","rc_post_categories":"<a href=\"\/us\/en\/blog\/category\/trending\/ringcentral-newsdesk\/amp\">Company news &amp; culture<\/a>","amp_link":"\/us\/en\/blog\/ringcentral-for-frontline-workers\/amp","excerpt_title":"RingCentral launches next-gen communications for frontlin...","_links":{"self":[{"href":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/wp-json\/wp\/v2\/posts\/54220","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/wp-json\/wp\/v2\/users\/1171"}],"replies":[{"embeddable":true,"href":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/wp-json\/wp\/v2\/comments?post=54220"}],"version-history":[{"count":0,"href":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/wp-json\/wp\/v2\/posts\/54220\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/wp-json\/wp\/v2\/media\/54232"}],"wp:attachment":[{"href":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/wp-json\/wp\/v2\/media?parent=54220"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/wp-json\/wp\/v2\/categories?post=54220"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/wp-json\/wp\/v2\/tags?post=54220"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}