{"id":54210,"date":"2023-03-27T05:01:46","date_gmt":"2023-03-27T12:01:46","guid":{"rendered":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/?p=54210"},"modified":"2025-03-13T06:42:33","modified_gmt":"2025-03-13T13:42:33","slug":"ringcentral-launches-ringsense","status":"publish","type":"post","link":"\/us\/en\/blog\/ringcentral-launches-ringsense\/","title":{"rendered":"RingSense for Sales: Conversation intelligence for revenue teams"},"content":{"rendered":"<p><span style=\"font-weight: 400;\">Ever wish you could be in two places at once? Do you have tedious parts of your job that feel like a waste of time? With all the excitement around generative artificial intelligence (AI), there\u2019s a lot of promise. However, it can be difficult to see exactly how AI will help you with your communications. Let\u2019s break it down.\u00a0\u00a0<\/span><\/p>\n<p><a href=\"https:\/\/www.ringcentral.com\/ringsense.html\"><span style=\"font-weight: 400;\">RingSense for Sales <\/span><span style=\"font-weight: 400;\">is<\/span><span style=\"font-weight: 400;\"> a conversation intelligence solution<\/span><\/a><span style=\"font-weight: 400;\">\u00a0powered by our latest AI innovations. As a leader in cloud communications, we\u2019ve designed it specifically to unearth the value trapped in your communications gold mine. That goldmine is the unstructured data inside your conversations.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Imagine the possibilities. What if you never had to take notes on your calls? Or, you had a robot friend summarizing your meetings and telling you how well they went. Imagine if you could easily find all those customers that promised to buy next year. Or get an alert when your team encounters a new competitor.\u00a0<\/span><\/p>\n<p><iframe sandbox=\"allow-scripts allow-same-origin allow-presentation\" title=\"Introducing RingSense\" width=\"500\" height=\"281\" src=\"https:\/\/www.youtube.com\/embed\/tyejz4T6S0U?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen sandbox=\"allow-same-origin allow-scripts allow-presentation\"><\/iframe><\/p>\n<p>&nbsp;<\/p>\n<h2 class=\"heading h2\">A new type of <a href=\"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/conversational-ai-conversation-intelligence\/\" target=\"_blank\" rel=\"noopener\">conversation intelligence<\/a> solution<\/h2>\n<p><span style=\"font-weight: 400;\">RingSense uses our advanced AI to make \u201csense\u201d of recorded interactions between people, like video meetings or phone conversations. There are a lot of applications for this type of AI. For example, last year our communications platform became more intelligent by providing <\/span><a href=\"https:\/\/www.ringcentral.com\/us\/en\/blog\/advanced-meeting-insights\/\"><span style=\"font-weight: 400;\">post-meeting summaries and insights<\/span><\/a><span style=\"font-weight: 400;\">. This helps employees catch up on meetings they had missed, or get a refresh on topics that were discussed without watching all the recordings. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">RingSense uses natural language processing, deep learning, AI, neural networks, and all the other fancy data science tech you\u2019ve heard about lately. It\u2019s pre-trained securely on billions of human interactions. What\u2019s exciting is that by bringing these capabilities to your communications platform, we\u2019re able to deliver world-class AI to organizations of every size. Say goodbye to massive costs and proprietary integrations.<\/span><\/p>\n<h2 class=\"heading h2\">Key features<\/h2>\n<ul>\n<li><b>Automated follow-ups to drive productivity: <\/b><span style=\"font-weight: 400;\">AI-driven interaction summaries, notes, and follow-ups are automatically loaded into a CRM or productivity suite, increasing disposition and facilitating better management of customer interactions.<\/span><\/li>\n<li><b>AI-generated summary scoring:<\/b><span style=\"font-weight: 400;\"> Interaction-level scoring and reporting helps managers prioritize conversations that need the most attention without sifting through conversations manually.<\/span><\/li>\n<li><b>Integrations with 3rd party apps: <\/b><span style=\"font-weight: 400;\">Integrates with leading CRMs (including Salesforce, Hubspot, and Zoho); calendar applications (Google Calendar and Microsoft Outlook), and call and video meeting providers.<\/span><\/li>\n<li><b><\/b><b>Ability to track keywords and phrases (trackers):<\/b><span style=\"font-weight: 400;\"> Enable teams to track keywords and phrases, such as competitor names or product features, and adjust or fine-tune the trackers. Also, AI can focus on the concepts that are relevant to the organization, not just the words.<\/span><\/li>\n<\/ul>\n<h2 class=\"heading h2\">Unlock new insights for your entire revenue org<\/h2>\n<p><span style=\"font-weight: 400;\">Applying conversation intelligence to sales interactions is called revenue intelligence. It\u2019s transforming the way revenue organizations operate. <a href=\"https:\/\/www.ringcentral.com\/ringsense.html\">RingSense for Sales<\/a> analyzes interactions between sales teams and their prospects. It then surfaces insights and sales performance measures. It uses AI and communications data to automate tasks for reps and managers. It sifts through countless volumes of interactions, digging up important gems so you don\u2019t have to. It also gives sales leaders AI-driven coaching tools to help them train, mentor and support their team. Here\u2019s how the revenue org wins with RingSense for Sales.<\/span><\/p>\n<p><img decoding=\"async\" class=\"aligncenter size-full wp-image-54261\" src=\"\/us\/en\/blog\/wp-content\/uploads\/2023\/03\/Call-details-view.png\" alt=\"RingSense for sales: call details view\" width=\"2048\" height=\"1280\" \/><\/p>\n<h3 class=\"heading h3\">RingSense for sales reps<\/h3>\n<p><span style=\"font-weight: 400;\">The web and mobile interfaces help reps easily find hidden opportunities, even on the go. For example, they can pull deals and review the AI-generated highlights and next steps from their last meeting before they step into the next one. Those crisp summaries are automatically synchronized with their CRM so they focus on selling, not data entry. They also get AI-driven feedback on their soft skills. It\u2019s like a robot friend keeping track of their work, taking care of the worst parts of their job, and giving them feedback that helps them get better. Reps improve win rates, increase productivity, and course-correct quickly.\u00a0 <\/span><\/p>\n<p><span style=\"font-weight: 400;\">Integration with other systems makes this possible. Integrations like non-RingCentral meeting and phone applications (like Zoom and Microsoft Teams), office productivity suites, and a whole host of CRMs like <a href=\"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/ringcentral-for-salesforce-leveraging-webrtc-for-in-app-calling\/\">Salesforce<\/a> and Zoho.<\/span><\/p>\n<p><img decoding=\"async\" class=\"aligncenter wp-image-54254 size-full\" src=\"\/us\/en\/blog\/wp-content\/uploads\/2023\/03\/automated-summaries-in-CRM-e1679669745707.png\" alt=\"RingCentral RingSense - automated summaries\" width=\"1749\" height=\"1981\" \/><\/p>\n<h3 class=\"heading h3\">RingSense for sales leaders<\/h3>\n<p><span style=\"font-weight: 400;\">High-level views and summary scoring helps them keep track of everyone\u2019s progress. They can see the successes, the challenges, and the insights to help them win. There\u2019s no way leaders can attend every meeting, but with RingSense they don\u2019t have to. Every conversation is organized and scored, then rolled up into slick reporting. They can quickly see where they need to spend their time. They will be more productive, find issues before they become serious, and be in more places at the same time.<\/span><\/p>\n<p><img decoding=\"async\" class=\"aligncenter size-full wp-image-54255\" src=\"\/us\/en\/blog\/wp-content\/uploads\/2023\/03\/lifestyle-coaching.png\" alt=\"RIngCentral RingSense: lifestyle coaching\" width=\"694\" height=\"720\" \/><\/p>\n<p><span style=\"font-weight: 400;\">Beyond sellers, enablement teams can keep track of high-level selling activities.\u00a0 They can identify key moments and create playbooks with real customer voices. Enablement will be able to improve playbook adoption, decrease ramp time, and standardize coaching.\u00a0<\/span><\/p>\n<p><img decoding=\"async\" class=\"aligncenter size-full wp-image-54258\" src=\"\/us\/en\/blog\/wp-content\/uploads\/2023\/03\/lifestyle-playbook.png\" alt=\"RingCentral RingSense: lifestyle playbook\" width=\"694\" height=\"720\" \/><\/p>\n<h3 class=\"heading h3\">RingSense for customer success<\/h3>\n<p><span style=\"font-weight: 400;\">Customer success managers can listen for any upsell motions they need to be aware of. They will shorten prep time for account reviews, follow up faster, and ultimately improve the customer experience.<\/span><\/p>\n<p><img decoding=\"async\" class=\"aligncenter size-full wp-image-54256\" src=\"\/us\/en\/blog\/wp-content\/uploads\/2023\/03\/lifestyle-library.png\" alt=\"RingCentral RingSense: Lifestyle library\" width=\"694\" height=\"720\" \/><\/p>\n<h3 class=\"heading h3\">RingSense for revenue operations<\/h3>\n<p><span style=\"font-weight: 400;\">RevOps professionals can review deals right where the conversations are happening. They benefit from improved forecasts, reduced risk, and have better collaboration with sales.\u00a0\u00a0<\/span><\/p>\n<p><img decoding=\"async\" class=\"aligncenter size-full wp-image-54257\" src=\"\/us\/en\/blog\/wp-content\/uploads\/2023\/03\/lifestyle-open-deals.png\" alt=\"RingSense: view open deals\" width=\"718\" height=\"720\" \/><\/p>\n<h3 class=\"heading h3\">RingSense for marketing<\/h3>\n<p><span style=\"font-weight: 400;\">Marketers thrive on the voice of their customer.\u00a0 They will create more compelling messaging that addresses real needs, which leads to a more qualified pipeline.<\/span><\/p>\n<p><img decoding=\"async\" class=\"aligncenter size-full wp-image-54259\" src=\"\/us\/en\/blog\/wp-content\/uploads\/2023\/03\/lifestyle-reporting-objections.png\" alt=\"RingSense: reporting objections\" width=\"694\" height=\"720\" \/><\/p>\n<h2 class=\"heading h2\">What sets RingSense apart from other conversation intelligence solutions?<\/h2>\n<p>Here&#8217;s what makes RingSense different than other conversation intelligence platforms you might have heard of:<\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\"><strong>RingSense is easy to purchase, deploy, and configure.<\/strong> Get ready for faster time-to-value without the expensive startup, platform fees, and model retraining costs.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\"><strong>AI-generated summaries, topics, and follow-ups are automatic.<\/strong> This accelerates the disposition of customer interactions creating huge efficiency gains.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\"><strong>Out-of-the-box \u201ctrackers\u201d with higher quality pattern matching.<\/strong> Trackers can be customized, or created from scratch. Tune your system to what you\u2019re listening for and make adjustments along the way. AI does the rest.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\"><strong>AI-generated summary scoring<\/strong> at the top level helps find the important conversations without sifting through conversations manually.\u00a0\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">RingSense is <strong>built by a trusted leader in cloud communications.\u00a0<\/strong><\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">There\u2019s no question that AI is forever changing how we live and work.\u00a0 We\u2019re excited to bring these capabilities to everyone.\u00a0 And if you\u2019re wondering, yes, this blog was written by a human.\u00a0 This time.\u00a0<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Ever wish you could be in two places at once? Do you have tedious parts of your job that feel like a waste of time? With all the excitement around generative artificial intelligence (AI), there\u2019s a lot of promise. However, it can be difficult to see exactly how AI will help you with your communications. &#8230;<\/p>\n","protected":false},"author":1156,"featured_media":54260,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[43331,18885],"tags":[380],"class_list":["post-54210","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-ai-innovation","category-ringcentral-newsdesk","tag-sales"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v19.3 (Yoast SEO v27.2) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>RingSense for Sales: Conversation intelligence for revenue teams<\/title>\n<meta name=\"description\" content=\"Introducing RingSense from RingCentral: a high-powered conversation intelligence tool for sales, customer experience, marketing, and more.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.ringcentral.com\/us\/en\/blog\/ringcentral-launches-ringsense\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"RingSense for Sales: Conversation intelligence for revenue teams\" \/>\n<meta property=\"og:description\" content=\"Introducing RingSense from RingCentral: a high-powered conversation intelligence tool for sales, customer experience, marketing, and more.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.ringcentral.com\/us\/en\/blog\/ringcentral-launches-ringsense\/\" \/>\n<meta property=\"og:site_name\" content=\"RingCentral Blog\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/ringcentral\" \/>\n<meta property=\"article:published_time\" content=\"2023-03-27T12:01:46+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2025-03-13T13:42:33+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.ringcentral.com\/us\/en\/blog\/wp-content\/uploads\/2023\/03\/updated-blog-header-deal-with-call-details.gif\" \/>\n\t<meta property=\"og:image:width\" content=\"930\" \/>\n\t<meta property=\"og:image:height\" content=\"700\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/gif\" \/>\n<meta name=\"author\" content=\"Keith Renison\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@ringcentral\" \/>\n<meta name=\"twitter:site\" content=\"@ringcentral\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Keith Renison\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"6 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/ringcentral-launches-ringsense\/#article\",\"isPartOf\":{\"@id\":\"\/us\/en\/blog\/ringcentral-launches-ringsense\/\"},\"author\":{\"name\":\"Keith Renison\",\"@id\":\"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/#\/schema\/person\/9db534c1f2869815c82af5e512783e21\"},\"headline\":\"RingSense for Sales: Conversation intelligence for revenue teams\",\"datePublished\":\"2023-03-27T12:01:46+00:00\",\"dateModified\":\"2025-03-13T13:42:33+00:00\",\"mainEntityOfPage\":{\"@id\":\"\/us\/en\/blog\/ringcentral-launches-ringsense\/\"},\"wordCount\":1072,\"publisher\":{\"@id\":\"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/#organization\"},\"image\":{\"@id\":\"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/ringcentral-launches-ringsense\/#primaryimage\"},\"thumbnailUrl\":\"\/us\/en\/blog\/wp-content\/uploads\/2023\/03\/updated-blog-header-deal-with-call-details.gif\",\"keywords\":[\"sales\"],\"articleSection\":[\"AI &amp; Innovation\",\"Company news &amp; culture\"],\"inLanguage\":\"en-US\"},{\"@type\":\"WebPage\",\"@id\":\"\/us\/en\/blog\/ringcentral-launches-ringsense\/\",\"url\":\"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/ringcentral-launches-ringsense\/\",\"name\":\"RingSense for Sales: Conversation intelligence for revenue teams\",\"isPartOf\":{\"@id\":\"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/ringcentral-launches-ringsense\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/ringcentral-launches-ringsense\/#primaryimage\"},\"thumbnailUrl\":\"\/us\/en\/blog\/wp-content\/uploads\/2023\/03\/updated-blog-header-deal-with-call-details.gif\",\"datePublished\":\"2023-03-27T12:01:46+00:00\",\"dateModified\":\"2025-03-13T13:42:33+00:00\",\"description\":\"Introducing RingSense from RingCentral: a high-powered conversation intelligence tool for sales, customer experience, marketing, and more.\",\"breadcrumb\":{\"@id\":\"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/ringcentral-launches-ringsense\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/ringcentral-launches-ringsense\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/ringcentral-launches-ringsense\/#primaryimage\",\"url\":\"\/us\/en\/blog\/wp-content\/uploads\/2023\/03\/updated-blog-header-deal-with-call-details.gif\",\"contentUrl\":\"\/us\/en\/blog\/wp-content\/uploads\/2023\/03\/updated-blog-header-deal-with-call-details.gif\",\"width\":930,\"height\":700,\"caption\":\"RingSense for revenue teams\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/ringcentral-launches-ringsense\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"\/us\/en\/blog\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"RingSense for Sales: Conversation intelligence for revenue teams\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/#website\",\"url\":\"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/\",\"name\":\"RingCentral Blog\",\"description\":\"Intelligent Communications\",\"publisher\":{\"@id\":\"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/#organization\",\"name\":\"RingCentral\",\"url\":\"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/#\/schema\/logo\/image\/\",\"url\":\"\/us\/en\/blog\/wp-content\/uploads\/2025\/04\/ringcentral-logo.png\",\"contentUrl\":\"\/us\/en\/blog\/wp-content\/uploads\/2025\/04\/ringcentral-logo.png\",\"width\":2048,\"height\":309,\"caption\":\"RingCentral\"},\"image\":{\"@id\":\"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/#\/schema\/logo\/image\/\"},\"sameAs\":[\"https:\/\/www.facebook.com\/ringcentral\",\"https:\/\/x.com\/ringcentral\",\"https:\/\/www.linkedin.com\/company\/ringcentral\/\",\"https:\/\/www.instagram.com\/ringcentral\"]},{\"@type\":\"Person\",\"@id\":\"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/#\/schema\/person\/9db534c1f2869815c82af5e512783e21\",\"name\":\"Keith Renison\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/secure.gravatar.com\/avatar\/1619a4824c98f1d6b55223d4bbde2479e57181673f8b706490884eb680496444?s=96&d=mm&r=g\",\"url\":\"https:\/\/secure.gravatar.com\/avatar\/1619a4824c98f1d6b55223d4bbde2479e57181673f8b706490884eb680496444?s=96&d=mm&r=g\",\"contentUrl\":\"https:\/\/secure.gravatar.com\/avatar\/1619a4824c98f1d6b55223d4bbde2479e57181673f8b706490884eb680496444?s=96&d=mm&r=g\",\"caption\":\"Keith Renison\"},\"description\":\"Keith Renison is a Senior Product Marketing Manager at RingCentral focused on analytics. As a former solutions architect, he loves to share his passion for how machine learning, AI, and visual analytics help people make better business decisions and get more value from their UCaaS platform.\",\"url\":\"\/us\/en\/blog\/author\/keith-renison\/\"}]}<\/script>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"RingSense for Sales: Conversation intelligence for revenue teams","description":"Introducing RingSense from RingCentral: a high-powered conversation intelligence tool for sales, customer experience, marketing, and more.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.ringcentral.com\/us\/en\/blog\/ringcentral-launches-ringsense\/","og_locale":"en_US","og_type":"article","og_title":"RingSense for Sales: Conversation intelligence for revenue teams","og_description":"Introducing RingSense from RingCentral: a high-powered conversation intelligence tool for sales, customer experience, marketing, and more.","og_url":"https:\/\/www.ringcentral.com\/us\/en\/blog\/ringcentral-launches-ringsense\/","og_site_name":"RingCentral Blog","article_publisher":"https:\/\/www.facebook.com\/ringcentral","article_published_time":"2023-03-27T12:01:46+00:00","article_modified_time":"2025-03-13T13:42:33+00:00","og_image":[{"width":930,"height":700,"url":"https:\/\/www.ringcentral.com\/us\/en\/blog\/wp-content\/uploads\/2023\/03\/updated-blog-header-deal-with-call-details.gif","type":"image\/gif"}],"author":"Keith Renison","twitter_card":"summary_large_image","twitter_creator":"@ringcentral","twitter_site":"@ringcentral","twitter_misc":{"Written by":"Keith Renison","Est. reading time":"6 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/ringcentral-launches-ringsense\/#article","isPartOf":{"@id":"\/us\/en\/blog\/ringcentral-launches-ringsense\/"},"author":{"name":"Keith Renison","@id":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/#\/schema\/person\/9db534c1f2869815c82af5e512783e21"},"headline":"RingSense for Sales: Conversation intelligence for revenue teams","datePublished":"2023-03-27T12:01:46+00:00","dateModified":"2025-03-13T13:42:33+00:00","mainEntityOfPage":{"@id":"\/us\/en\/blog\/ringcentral-launches-ringsense\/"},"wordCount":1072,"publisher":{"@id":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/#organization"},"image":{"@id":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/ringcentral-launches-ringsense\/#primaryimage"},"thumbnailUrl":"\/us\/en\/blog\/wp-content\/uploads\/2023\/03\/updated-blog-header-deal-with-call-details.gif","keywords":["sales"],"articleSection":["AI &amp; Innovation","Company news &amp; culture"],"inLanguage":"en-US"},{"@type":"WebPage","@id":"\/us\/en\/blog\/ringcentral-launches-ringsense\/","url":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/ringcentral-launches-ringsense\/","name":"RingSense for Sales: Conversation intelligence for revenue teams","isPartOf":{"@id":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/#website"},"primaryImageOfPage":{"@id":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/ringcentral-launches-ringsense\/#primaryimage"},"image":{"@id":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/ringcentral-launches-ringsense\/#primaryimage"},"thumbnailUrl":"\/us\/en\/blog\/wp-content\/uploads\/2023\/03\/updated-blog-header-deal-with-call-details.gif","datePublished":"2023-03-27T12:01:46+00:00","dateModified":"2025-03-13T13:42:33+00:00","description":"Introducing RingSense from RingCentral: a high-powered conversation intelligence tool for sales, customer experience, marketing, and more.","breadcrumb":{"@id":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/ringcentral-launches-ringsense\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/ringcentral-launches-ringsense\/"]}]},{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/ringcentral-launches-ringsense\/#primaryimage","url":"\/us\/en\/blog\/wp-content\/uploads\/2023\/03\/updated-blog-header-deal-with-call-details.gif","contentUrl":"\/us\/en\/blog\/wp-content\/uploads\/2023\/03\/updated-blog-header-deal-with-call-details.gif","width":930,"height":700,"caption":"RingSense for revenue teams"},{"@type":"BreadcrumbList","@id":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/ringcentral-launches-ringsense\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"\/us\/en\/blog\/"},{"@type":"ListItem","position":2,"name":"RingSense for Sales: Conversation intelligence for revenue teams"}]},{"@type":"WebSite","@id":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/#website","url":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/","name":"RingCentral Blog","description":"Intelligent Communications","publisher":{"@id":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Organization","@id":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/#organization","name":"RingCentral","url":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/#\/schema\/logo\/image\/","url":"\/us\/en\/blog\/wp-content\/uploads\/2025\/04\/ringcentral-logo.png","contentUrl":"\/us\/en\/blog\/wp-content\/uploads\/2025\/04\/ringcentral-logo.png","width":2048,"height":309,"caption":"RingCentral"},"image":{"@id":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/ringcentral","https:\/\/x.com\/ringcentral","https:\/\/www.linkedin.com\/company\/ringcentral\/","https:\/\/www.instagram.com\/ringcentral"]},{"@type":"Person","@id":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/#\/schema\/person\/9db534c1f2869815c82af5e512783e21","name":"Keith Renison","image":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/secure.gravatar.com\/avatar\/1619a4824c98f1d6b55223d4bbde2479e57181673f8b706490884eb680496444?s=96&d=mm&r=g","url":"https:\/\/secure.gravatar.com\/avatar\/1619a4824c98f1d6b55223d4bbde2479e57181673f8b706490884eb680496444?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/1619a4824c98f1d6b55223d4bbde2479e57181673f8b706490884eb680496444?s=96&d=mm&r=g","caption":"Keith Renison"},"description":"Keith Renison is a Senior Product Marketing Manager at RingCentral focused on analytics. As a former solutions architect, he loves to share his passion for how machine learning, AI, and visual analytics help people make better business decisions and get more value from their UCaaS platform.","url":"\/us\/en\/blog\/author\/keith-renison\/"}]}},"rc_img_url":"\/us\/en\/blog\/wp-content\/uploads\/2023\/03\/updated-blog-header-deal-with-call-details.gif","rcblog_by_author":"<a href=\"\/us\/en\/blog\/author\/keith-renison\/amp\" data-dl-events-click=\"true\" data-dl-element=\"link\"><span class=\"image\"><img src=\"https:\/\/secure.gravatar.com\/avatar\/1619a4824c98f1d6b55223d4bbde2479e57181673f8b706490884eb680496444?s=96&d=mm&r=g\" alt=\"\" width=\"30\" height=\"30\" layout=\"fixed\"><\/img><\/span><span class=\"by-author-name\">Keith Renison<\/span><\/a>","rc_author_full_name":"Keith Renison","rc_author_avatar":"\/us\/en\/blog\/wp-content\/uploads\/2022\/09\/Keith-Renison.jpg","rc_author_link":"\/us\/en\/blog\/author\/keith-renison\/amp","rc_post_categories":"<a href=\"\/us\/en\/blog\/category\/trending\/ai-innovation\/amp\">AI &amp; Innovation<\/a><a href=\"\/us\/en\/blog\/category\/trending\/ringcentral-newsdesk\/amp\">, Company news &amp; culture<\/a>","amp_link":"\/us\/en\/blog\/ringcentral-launches-ringsense\/amp","excerpt_title":"RingSense for Sales: Conversation intelligence for revenu...","_links":{"self":[{"href":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/wp-json\/wp\/v2\/posts\/54210","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/wp-json\/wp\/v2\/users\/1156"}],"replies":[{"embeddable":true,"href":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/wp-json\/wp\/v2\/comments?post=54210"}],"version-history":[{"count":0,"href":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/wp-json\/wp\/v2\/posts\/54210\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/wp-json\/wp\/v2\/media\/54260"}],"wp:attachment":[{"href":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/wp-json\/wp\/v2\/media?parent=54210"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/wp-json\/wp\/v2\/categories?post=54210"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/wp-json\/wp\/v2\/tags?post=54210"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}