{"id":53314,"date":"2022-09-29T11:21:48","date_gmt":"2022-09-29T18:21:48","guid":{"rendered":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/?p=53314"},"modified":"2025-09-21T20:44:35","modified_gmt":"2025-09-22T03:44:35","slug":"ringcentral-global-service-providers","status":"publish","type":"post","link":"\/us\/en\/blog\/ringcentral-global-service-providers\/","title":{"rendered":"How Global Service Providers drive innovation"},"content":{"rendered":"<p><span style=\"font-weight: 400;\">Many of history\u2019s greatest achievements began with powerful partnerships between people. Wilbur and Orville Wright, Steve Jobs and Steve Wozniak, John Lennon and Paul McCartney. We\u2019re much stronger when we work together.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">And at RingCentral, we take that philosophy to heart. A massive part of our success comes from <\/span><b>our partnerships with some of the largest phone carriers in the world<\/b><span style=\"font-weight: 400;\">. AT&amp;T, Vodafone, BT, and Deutsche Telekom, just to name a few. These are our global service providers.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\t\t<\/p>\n<div class=\"download-form-widget download-cta-banner \" data-url=\"https:\/\/netstorage.ringcentral.com\/ebook\/10-ways-voice-will-disrupt-the-workplace.pdf\" data-id=\"69d107f58191f\" id=\"69d107f58191f\" data-form-type=\"cta download banner ENTERPRISE\">\n<div class=\"rc-post-content-cta rc-post-content-cta_download orange\">\n<div class=\"img-rc-cta-download\">\n\t\t\t\t<svg width=\"290\" height=\"234\" fill=\"none\" id=\"svg--1737599929\" role=\"img\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n\t\t\t\t<path d=\"M213.846 96.959C222.779 130.299 257.048 150.084 290.388 141.15C323.728 132.217 343.513 97.9482 334.579 64.6087C325.646 31.2691 291.377 11.4839 258.038 20.4173L203.159 35.122C200.128 35.9341 198.329 39.0494 199.141 42.0803L213.846 96.959Z\" fill=\"#002855\"\/>\n\t\t\t\t<path d=\"M153.092 88.4508C154.825 86.7179 154.825 83.9299 153.092 82.1969L81.1733 10.2785C79.4405 8.54566 76.6392 8.55885 74.9846 10.3437C35.9115 52.6218 35.9115 118.026 74.9846 160.304C76.6394 162.089 79.4535 162.089 81.1733 160.369L153.092 88.4508Z\" fill=\"#0684BC\"\/>\n\t\t\t\t<path d=\"M116.67 194.759L102.313 219.626C101.621 220.825 102.029 222.345 103.227 223.037L128.095 237.394C143.024 246.014 162.11 240.9 170.73 225.97C179.349 211.041 174.235 191.954 159.306 183.335C144.376 174.716 125.29 179.83 116.67 194.759Z\" fill=\"#FFCD00\"\/>\n\t\t\t\t<path d=\"M184.513 4.20398C184.94 5.7996 183.997 7.43423 182.401 7.86177L134.082 20.8089C132.486 21.2364 130.852 20.2926 130.424 18.697L117.477 -29.6222C117.049 -31.2178 117.993 -32.8524 119.589 -33.2799L167.908 -46.227C169.504 -46.6545 171.138 -45.7109 171.566 -44.1152L184.513 4.20398Z\" fill=\"#F6F5F1\"\/>\n\t\t\t\t<path d=\"M195.505 160.14C195.025 160.972 193.966 161.256 193.135 160.776L167.963 146.242C167.131 145.763 166.848 144.703 167.327 143.872L181.861 118.7C182.341 117.869 183.4 117.585 184.231 118.065L209.403 132.598C210.235 133.078 210.518 134.137 210.038 134.968L195.505 160.14Z\" fill=\"#205C40\"\/>\n\t\t\t\t<\/svg>\t\t\t<\/div>\n<div class=\"rc-content-cta-download\">\n<div class=\"bottom-cta-copy\">\n<div class=\"title-banner-cta-download\">The New Age of Voice<\/div>\n<div class=\"text-banner-cta-download\">From 5G to conversational AI, here&#8217;s where voice communications are going in the next 10 years.<\/div>\n<\/p><\/div>\n<\/p><\/div>\n<div class=\"rc-post-content-cta-footer\">\n\t\t\t\t<button tabindex=\"on\" on=\"tap:69d107f58191f.toggleClass(class='open')\" class=\"open-modal-download-action rc-button\" type=\"submit\">Get the eBook<\/button>\n\t\t\t<\/div>\n<\/p><\/div>\n<div class=\"download-form-modal\">\n<div class=\"download-form-modal-body\">\n<div class=\"download-form-modal-content\">\n<div class=\"download-form-modal-title\">From 5G to conversational AI, here&#8217;s where voice communications are going in the next 10 years.<\/div>\n<form class=\"download-form ENTERPRISE\" method=\"post\">\n<div class=\"download-form-part\">\n\t\t\t\t\t\t\t<input class=\"download-form-input\" aria-label=\"Full Name\" aria-required=\"true\" aria-invalid=\"false\" type=\"text\" name=\"fullname\" placeholder=\"Full Name\" data-dl-events-hover=\"true\" data-dl-element=\"text\" data-dl-additional-info=\"enterprise download form\">\n\t\t\t\t\t\t<\/div>\n<div class=\"download-form-part\">\n\t\t\t\t\t\t\t<input class=\"download-form-input\" aria-label=\"Email (please enter a work email address)\" aria-required=\"true\" aria-invalid=\"false\" type=\"email\" autocomplete=\"on\" name=\"email\" placeholder=\"Email (please enter a work email address)\" data-dl-events-hover=\"true\" data-dl-element=\"email\" data-dl-additional-info=\"enterprise download form\">\n\t\t\t\t\t\t<\/div>\n<div>\n\t\t\t\t\t\t\t<input type=\"hidden\" name=\"popup_form\" value=\"1\">\n\t\t\t\t\t\t<\/div>\n<div>\n\t\t\t\t\t\t\t<input type=\"hidden\" name=\"Lead_Entry_Source__c\" value=\"RC Blog Enterprise\" class=\"download-form-input\"\/>\n\t\t\t\t\t\t<\/div>\n<div class=\"download-form-part\">\n\t\t\t\t\t\t\t<button class=\"download-form-submit\" type=\"submit\" data-dl-element=\"button\" data-no-auto-dl=\"true\" data-dl-additional-info=\"enterprise download form\" data-dl-name=\"Get the eBook\">Get the eBook<\/button>\n\t\t\t\t\t\t<\/div>\n<\/p><\/form>\n<p> \t\t\t\t\t<button on=\"tap:69d107f58191f.toggleClass(class='open')\" role=\"button\" tabindex=\"0\"  class=\"download-form-modal-close\"><\/button>\n\t\t\t\t<\/div>\n<div class=\"download-form-modal-thank\">Thank you!<\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<p><\/span><\/p>\n<p><span style=\"font-weight: 400;\">With service providers, we have more opportunities tha<\/span><span style=\"font-weight: 400;\">n ever to grow revenue with strategic co-branded solutions that deliver seamless integration, accelerate go-to-market success, and launch joint innovation. And we tap into new market segments as partners.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Our goal is to develop an <\/span><a href=\"https:\/\/www.ringcentral.com\/gb\/en\/blog\/the-future-of-work-co-innovation\/\"><b>ecosystem of innovation<\/b><\/a><span style=\"font-weight: 400;\"> between network and application providers. This ecosystem will enable businesses to provide the best communications services to their teams\u2014and better service to their customers as a result.<\/span><\/p>\n<p>&nbsp;<\/p>\n<h2><b><a id=\"how\"><\/a>How Service Providers are key players in scaling growth and innovation<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">The goal of our Global Service Providers (GSP) business unit is to <\/span><b>simplify the journey to the cloud for service providers and their customers<\/b><span style=\"font-weight: 400;\">\u2014combining our world-class cloud communications platform with our industry-leading go-to-market strategy.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">For RingCentral, service providers present a strategic opportunity for innovation, global expansion, and legacy PBX migration. Here are some ways we do that:<\/span><\/p>\n<h3><b><a id=\"speed\"><\/a>1. Speed<\/b><\/h3>\n<p><img decoding=\"async\" class=\"aligncenter size-full wp-image-53325\" src=\"\/us\/en\/blog\/wp-content\/uploads\/2022\/09\/GSP-switch-devices.gif\" alt=\"\" width=\"1920\" height=\"1080\" \/><\/p>\n<p><span style=\"font-weight: 400;\">Business needs are evolving faster than ever. And, due to the agile nature of RingCentral, we&#8217;re able to sustain a rate of innovation that ensures our partners and our partners&#8217; customers always have the latest and greatest technologies.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">RingCentral releases multiple new feature releases every quarter and is consistently first to market with our innovations. This means businesses always have the latest and greatest in cloud communications technology.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Check out our latest innovations here:<\/span><\/p>\n<ul>\n<li aria-level=\"1\"><a href=\"https:\/\/www.ringcentral.com\/us\/en\/blog\/more-capabilities-that-reduce-employee-burdens-and-delight-customers\/\"><b>New in Q3: More capabilities that reduce employee burdens and delight customers<\/b><\/a><\/li>\n<\/ul>\n<h3><b><a id=\"partnership\"><\/a>2. Partnership<\/b><span style=\"font-weight: 400;\">\u00a0<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">RingCentral provides market-leading UCaaS and CCaaS while GSPs provide a large user base, recognizable brand, massive network, and a host of additional services. We call it \u201cBetter Together\u201d because great things come from the unity of our businesses.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Our GSPs have access to <\/span><a href=\"https:\/\/www.ringcentral.com\/partner\/service-providers.html\"><b>RingCentral RISE<\/b><\/a><span style=\"font-weight: 400;\"> (Resources, Innovation, System Integration, and Experiences), a platform designed exclusively for service providers around the world.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">RingCentral RISE enables our service providers to onboard new customers rapidly and accelerates cloud transformation by providing a comprehensive go-to-market solution and extends RingCentral\u2019s cloud platform to enable service providers to co-innovate.<\/span><\/p>\n<p><img decoding=\"async\" class=\"aligncenter size-full wp-image-53323\" src=\"\/us\/en\/blog\/wp-content\/uploads\/2022\/09\/Global-Service-Providers-blog_banner-2.png\" alt=\"\" width=\"1920\" height=\"1010\" \/><\/p>\n<h3><b><a id=\"open\"><\/a>3. Open platform \/ integration<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">Rarely does the competition hinge on product, but rather on brand recognition, relationships with customers, and of course price. But third-party integrations and an open platform are equally important factors.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">With hundreds of out-of-the-box integrations and the ability to develop completely bespoke ones, our partners\u2019 customers have access to a truly flexible solution that can easily integrate with the key business and customer relationship management (CRM) applications they use.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Reduce toggling between apps and integrate workflows directly into RingCentral.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Learn more about the <\/span><a href=\"https:\/\/www.ringcentral.com\/apps\/\"><b>RingCentral App Gallery here<\/b><\/a><span style=\"font-weight: 400;\">.<\/span><\/p>\n<h3><span style=\"font-weight: 400;\"><a id=\"agility\"><\/a>\u00a0<\/span><b>4. Agility\u00a0<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">In order for any partnership to be successful, the joint solution needs to be easy to sell. The additional business, support, marketing, and operational processes around the core solution need to also be flexible and integrated into the partners\u2019 selling framework so that <\/span><b>selling our joint solution is as easy as selling their own in-house product<\/b><span style=\"font-weight: 400;\">.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">For example, easy integration with their own reporting and monitoring billing systems so that they can continue to support the service after it has been delivered. Each partner has different ways of operating<\/span><span style=\"font-weight: 400;\">\u2014and we recognize that.\u00a0\u00a0<\/span><\/p>\n<p><img decoding=\"async\" class=\"aligncenter size-full wp-image-53324\" src=\"\/us\/en\/blog\/wp-content\/uploads\/2022\/09\/Global-Service-Providers-blog_banner-1.png\" alt=\"\" width=\"1920\" height=\"1011\" \/><\/p>\n<h3><b><a id=\"mutual\"><\/a>5. Mutual success\u00a0<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">Service providers get access to a market-leading <\/span><a href=\"https:\/\/www.ringcentral.com\/office\/how-it-works.html\"><b>unified communications<\/b><\/a><span style=\"font-weight: 400;\"> solution with powerful integration capabilities, and we get access to customers and markets that are otherwise difficult to reach.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Service providers can leverage RingCentral to accelerate innovation while delivering a proven cloud-based communications solution that\u2019s <\/span><b>scalable, reliable, and secure<\/b><span style=\"font-weight: 400;\">. And partnering with RingCentral gives service providers a turnkey cloud-based solution that\u2019s fully managed\u2014all without the OPEX and CAPEX burden.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">This allows our partners to dedicate resources toward other strategic areas while expanding revenue in the UCaaS and CCaaS markets.<\/span><\/p>\n<h3><b><a id=\"co\"><\/a>6. Co-innovation<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">Together, we create joint solutions that address industry needs in specific verticals and personas. From first responders to office-based teams to front-line workers, different businesses have different needs.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">With our service providers, we have a powerful combination that creates an ecosystem focused on specific use cases and business outcomes.<\/span><\/p>\n<h3><b><a id=\"next\"><\/a>7. Next-generation technologies<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">Ultimately, we enable service providers to extend RingCentral\u2019s cloud platform across their portfolio with open APIs and joint innovation programs.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Here are several innovations we\u2019re exploring with our partners:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>5G<\/b><span style=\"font-weight: 400;\"> &#8211; How can we work with our partners to capture the emerging opportunities with 5G and mobile edge computing (MEC)\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Connectivity to cloud<\/b><span style=\"font-weight: 400;\"> &#8211; What can we do to offer a solution with greater reliability and which is easy to deploy? How can we leverage SD-WAN, fixed wireless access, and security integrations?<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Mobile &amp; IoT devices<\/b><span style=\"font-weight: 400;\"> &#8211; Exploring how to embed message, video, and phone across devices to create communication-enabled workflows\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>AI-Driven MVP<\/b><span style=\"font-weight: 400;\"> &#8211; Deploying solutions that power smarter interactions with transcription sentiment, automatic meeting highlights, and UC data lake insights.<\/span><\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<h2><b>Extend RingCentral\u2019s cloud platform across your portfolio<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">RingCentral is here to help solution providers grow to deliver cloud communications and unified communications to customers around the world.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Want to learn more about becoming a partner? Check out our Global Service Providers program, RingCentral RISE, below:<\/span><\/p>\n<ul>\n<li aria-level=\"1\"><a href=\"https:\/\/www.ringcentral.com\/partner\/service-providers.html\"><b>RingCentral RISE for service providers<\/b><\/a><\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>Many of history\u2019s greatest achievements began with powerful partnerships between people. Wilbur and Orville Wright, Steve Jobs and Steve Wozniak, John Lennon and Paul McCartney. We\u2019re much stronger when we work together. And at RingCentral, we take that philosophy to heart. A massive part of our success comes from our partnerships with some of the &#8230;<\/p>\n","protected":false},"author":838,"featured_media":53322,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[35386],"tags":[43300],"class_list":["post-53314","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-gsp","tag-gsp"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v19.3 (Yoast SEO v27.2) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>How Global Service Providers drive innovation | RingCentral Blog<\/title>\n<meta name=\"description\" content=\"Many of history\u2019s greatest achievements began with powerful partnerships between people. 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