{"id":53266,"date":"2022-09-13T17:13:56","date_gmt":"2022-09-14T00:13:56","guid":{"rendered":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/?p=53266"},"modified":"2025-03-13T06:11:40","modified_gmt":"2025-03-13T13:11:40","slug":"chili-piper-ringcentral-integration","status":"publish","type":"post","link":"\/us\/en\/blog\/chili-piper-ringcentral-integration\/","title":{"rendered":"How to make your team more efficient with the right app integrations"},"content":{"rendered":"<p><span style=\"font-weight: 400;\">What\u2019s the true cost of productivity?\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Or rather, a lack thereof?<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Inefficiencies in your processes could be costing you hundreds of thousands of dollars.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Maybe even more.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">If your processes are inefficient, chances are you\u2019re bleeding revenue.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Why?<\/span><\/p>\n<p><span style=\"font-weight: 400;\">All those inefficient processes waste money, time, affect your quality of work, and make for disengaged employees and unsatisfied customers.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Every company has inefficiencies in some form, but it\u2019s important that businesses assess their processes to identify where they can improve \u2014 especially in times of recession.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">In good times, companies can afford a little leeway in terms of productivity and efficiency. It\u2019s easy to brush aside a little extra admin work. Or shrug off weeks of back and forth emails reps send before scheduling a meeting.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">But when times are tough and the budget is tight, these turn into huge problems.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">In times of recession, small issues become magnified \u2014\u00a0building on each other and putting unnecessary strain on business.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">But don\u2019t panic.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Because we\u2019re here to help you identify where productivity can be increased and work to eliminate roadblocks.\u00a0<\/span><\/p>\n<ul>\n<li><a href=\"#two\">A powerful tool for better productivity: The RingCentral \/ Chili Piper integration<\/a><\/li>\n<li><a href=\"#one\">Common productivity issues and how to solve them<\/a><\/li>\n<li><a href=\"#three\">How to prevent burnout and retain top talent with more efficient workflows<\/a><\/li>\n<\/ul>\n<h2 class=\"heading h2\"><span style=\"font-weight: 400;\"><a id=\"two\"><\/a> A powerful tool for better productivity: <\/span><a href=\"https:\/\/www.chilipiper.com\/request-demo?utm_source=partner&amp;utm_medium=channelpartner&amp;utm_campaign=ringcentral&amp;utm_content=blog&amp;utm_term=productivity\"><span style=\"font-weight: 400;\">Chili Piper<\/span><\/a><span style=\"font-weight: 400;\"> and RingCentral<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">When building your tech stack to increase productivity, look for tools that integrate with each other.<\/span><\/p>\n<p><a href=\"https:\/\/www.ringcentral.com\/apps\/chili-piper\"><span style=\"font-weight: 400;\">Integrations like Chili Piper and RingCentral<\/span><\/a><span style=\"font-weight: 400;\">, for example, that help you scale your scheduling process.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u201cReliability, security, and scalability are the core components of RingCentral\u2019s cloud communications platform,\u201d said David Lee, vice president, product management at RingCentral. \u201cThe integration of Chili Piper with RingCentral will offer customers a scalable platform that provides them with the ability to supercharge their scheduling process by dynamically creating a unique RingCentral Video meeting every time a new meeting is booked. This type of process automation ensures our joint customers get the most seamless, accurate, and efficient experience between our two products.\u201d<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u201cChili Piper is honored to be chosen as a Premier Partner for RingCentral,\u201d said Alina Vandenberghe, co-founder and co-CEO at <\/span><a href=\"https:\/\/www.chilipiper.com\/request-demo?utm_source=partner&amp;utm_medium=channelpartner&amp;utm_campaign=ringcentral&amp;utm_content=blog&amp;utm_term=productivity\"><span style=\"font-weight: 400;\">Chili Piper<\/span><\/a><span style=\"font-weight: 400;\">. \u201cWe are looking forward to the collaboration to support their Solutions Engineers and Sales teams, and to allow their teams to seamlessly work better together, by taking advantage of the slick integration between the two tools.\u201d<\/span><\/p>\n<h3 class=\"heading h3\">What does the RingCentral \/ Chili Piper integration look like?<\/h3>\n<p><img decoding=\"async\" class=\"aligncenter size-full wp-image-53267\" src=\"\/us\/en\/blog\/wp-content\/uploads\/2022\/09\/ChiliPiper-RingCentral.gif\" alt=\"\" width=\"1208\" height=\"766\" \/><\/p>\n<p><span style=\"font-weight: 400;\">Businesses are able to dynamically create a unique RingCentral Video meeting every time a new meeting is booked.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">You\u2019ll have meetings added to your RingCentral dashboard and it stays updated when meetings are canceled, rescheduled, or reassigned.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">When reps want to schedule a call, they simply click on Chili Piper\u2019s calendar icon and it pulls up Instant Booker and they can schedule with an AE.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u201cAll they do is choose their meeting type. Once they click on the meeting type everything&#8217;s pre-populated and because of the <\/span><a href=\"https:\/\/www.ringcentral.com\/apps\/chili-piper\"><span style=\"font-weight: 400;\">RingCentral and Chili Piper integration<\/span><\/a><span style=\"font-weight: 400;\">, so they don&#8217;t have to do anything. They don&#8217;t have to go to that person&#8217;s calendar, find the meeting link, put it in the calendar invite, do any of that. All they have to do is choose the meeting type and click send. I mean, it&#8217;s that easy,\u201d said Melanie Shaw, manager of business data systems at <\/span><a href=\"https:\/\/www.fieldroutes.com\/\"><span style=\"font-weight: 400;\">FieldRoutes<\/span><\/a><span style=\"font-weight: 400;\">.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">While tech tools are fantastic for automating your processes, there comes a point when you can have too many.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">And B2B is notoriously intrigued by the latest shiny objects, but you probably don\u2019t need every tool you see.\u00a0<\/span><\/p>\n<p><b>Pro tip:<\/b><span style=\"font-weight: 400;\"> Use this <\/span><a href=\"https:\/\/www.chilipiper.com\/post\/buying-business-software\"><span style=\"font-weight: 400;\">checklist<\/span><\/a><span style=\"font-weight: 400;\"> to see if you really need it.<\/span><\/p>\n<h2 class=\"heading h2\"><span style=\"font-weight: 400;\"><a id=\"one\"><\/a>Common <a href=\"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/small-business-productivity-tips\/\">productivity<\/a> issues and how to solve them<\/span><\/h2>\n<h3 class=\"heading h3\"><span style=\"font-weight: 400;\">1. The problem: Admin work\u00a0<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Let\u2019s face it\u2026 we all waste more time than we want on admin work.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">In fact, in a study done by <\/span><a href=\"https:\/\/www.forbes.com\/sites\/kenkrogue\/2018\/02\/15\/why-sales-reps-spend-so-little-time-selling\/?sh=bf2e2e31051b\"><span style=\"font-weight: 400;\">Forbes<\/span><\/a><span style=\"font-weight: 400;\"> reps spent nearly 15% of their time on admin work. In total, only 35.2% of their time was actually spent selling and 65% was spent on everything else.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Think of it this way, if a rep makes $100,000 a year, that means they\u2019re getting paid $65,000 a year to <\/span><i><span style=\"font-weight: 400;\">not<\/span><\/i><span style=\"font-weight: 400;\"> sell\u2026<\/span><\/p>\n<p><span style=\"font-weight: 400;\">And a large reason for that is admin work and other non-revenue generating activities that are sucking up all their time.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">What\u2019s considered admin work?<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Sourcing contact info and inputting it in your CRM<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Drafting emails outreaches<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Writing notes from sales calls in your CRM<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">And more\u2026<\/span><\/li>\n<\/ul>\n<h4 class=\"heading h4\"><span style=\"font-weight: 400;\">The solutions:<\/span><\/h4>\n<p><strong>Look for tools that sync with your CRM<\/strong><\/p>\n<p><span style=\"font-weight: 400;\">To be truly productive you need to streamline the process of inputting information into your CRM \u2014\u00a0and cut down on the dreaded busy work.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Each and every activity completed by your sales team should be automatically synced to your company\u2019s CRM. This includes prospect calls, emails, notes, etc.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">There\u2019s really no reason in this day and age to be wasting valuable time on these tasks.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">An additional benefit to having all your team\u2019s info in your CRM is increased visibility into your team\u2019s performance. It\u2019s right there ready for you to see and can help inform future decisions.\u00a0<\/span><\/p>\n<p><strong>Work with your marketing team to create easy to insert outreach templates<\/strong><\/p>\n<p><span style=\"font-weight: 400;\">Reps spend a lot of their time drafting emails, follow-ups, and cold outreaches.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">And it\u2019s not just limited to email. They also spend a ton of time on LinkedIn \u2014\u00a0a platform that requires its own unique cadence and vocabulary. It can be incredibly time consuming to write a personalized email or message to every individual.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">But you also don\u2019t want your outreaches to sound canned or artificial.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">This is where your marketing team can help \u2014\u00a0just imagine how much time your reps will be able to save and what they can accomplish when they don\u2019t have to type up every message they send.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Better yet, tools like <\/span><a href=\"https:\/\/www.chilipiper.com\/request-demo?utm_source=partner&amp;utm_medium=channelpartner&amp;utm_campaign=ringcentral&amp;utm_content=blog&amp;utm_term=productivity\"><span style=\"font-weight: 400;\">Chili Piper<\/span><\/a><span style=\"font-weight: 400;\"> can generate automated email follow-ups and reminders, completely removing the admin work and encouraging better attendance for meetings.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Instead of relying on your sales team to write a new email or outreach for every lead, work with your marketing team to create templates for email, LinkedIn \u2014\u00a0as well as copy for different stages of the buyer journey.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Reps can have these handy and easily insert them into their next email or message.\u00a0<\/span><\/p>\n<p><b>Pro tip:<\/b><span style=\"font-weight: 400;\"> It doesn\u2019t have to be anything fancy. A word doc they can copy and paste from will work just fine.<\/span><\/p>\n<p><b>Integrate a tool for automation<\/b><\/p>\n<p><span style=\"font-weight: 400;\">Once you\u2019ve figured out the best process for your team, automate it.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">For example, lead qualification and routing.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Instead of spending valuable time qualifying leads, pulling up a spreadsheet and assigning it to an AE, use a tool that automatically does it for you. That way, reps are only meeting with the highest intent leads.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">You should also evaluate how much time your team currently spends on non-revenue generating activity and figure out how to reduce it.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">How?\u00a0<\/span><\/p>\n<ol>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Conduct a survey to understand where and how your employees are spending their time<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Figure out what can realistically be done to cut down on wasted time\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Integrate tech tools to streamline your new processes and increase productivity<\/span><\/li>\n<\/ol>\n<p><span style=\"font-weight: 400;\">Using the right technology helps you keep your teams organized, produce higher quality work, and have more control over your processes.\u00a0<\/span><\/p>\n<p><b>Pro tip:<\/b><span style=\"font-weight: 400;\"> Look for a tool that\u2019s multi-purpose and can be used for email campaigns, scheduling demos and routing leads, and onboarding, and more.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Some favorites to reduce admin work are:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Gong:\u00a0Easy access and sharing capabilities for your prospect calls\/notes. Send recorded snippets or the whole meetings to your team<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><a href=\"https:\/\/www.chilipiper.com\/request-demo?utm_source=partner&amp;utm_medium=channelpartner&amp;utm_campaign=ringcentral&amp;utm_content=blog&amp;utm_term=productivity\"><span style=\"font-weight: 400;\">Chili Piper<\/span><\/a><span style=\"font-weight: 400;\">: Capture high intent leads and book a meeting <\/span><i><span style=\"font-weight: 400;\">immediately. <\/span><\/i><span style=\"font-weight: 400;\">Leads won\u2019t slip through the cracks and will be automatically qualified and routed to the right rep<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">RingCentral: Hop on a call with your team or prospects with one click. No more back and forth with customers. Easier collaboration and communication with your team<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Both! <\/span><a href=\"https:\/\/www.ringcentral.com\/apps\/chili-piper\"><span style=\"font-weight: 400;\">Use the Chili Piper RingCentral integration<\/span><\/a><span style=\"font-weight: 400;\"> for the ultimate productivity tool<\/span><\/li>\n<\/ul>\n<h3 class=\"heading h3\"><span style=\"font-weight: 400;\">2. The problem: Back and forth email convos<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">We all know the struggle of the never ending email chains.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">And more often than not, they never end up resulting in a meeting or anything productive.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">But email is still an important part of doing business. In fact, on average employees spend up to five hours a day checking their email.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The trick is to learn how to use it more efficiently.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Doing so will not only provide your team more time, it\u2019ll be a better experience for your customers. You\u2019ll also want to be aware of how many questions you&#8217;re asking for qualification purposes, and what can be realistically accomplished via email.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Those types of in-depth convos are better served in a face to face call.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Plus, you don\u2019t need to be asking all those questions or planning projects over email. It leads to more headache than it\u2019s worth with the miscommunication, clarifications, etc. And before you know it your thread is 100 emails long and you still haven\u2019t made progress.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Eliminating back and forth will reduce friction and create higher satisfaction for everyone involved.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Not to mention anyone seeing a novel of an email may just decide it\u2019s not worth their time and ignore it.<\/span><\/p>\n<h4 class=\"heading h4\">The solution: Choose your communication channel wisely<\/h4>\n<p>Before starting that next mile-long email thread, take a moment to consider:<\/p>\n<ol>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Is this conversation better suited for a face to face chat?<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">How much time will I waste by trying to have an in-depth discussion via email?<\/span><\/li>\n<\/ol>\n<p>There are much more <a href=\"https:\/\/www.ringcentral.com\/us\/en\/blog\/back-and-forth-emails\/\">effective ways<\/a> to get your point across and have a productive conversation.<\/p>\n<p><span style=\"font-weight: 400;\">You can have much more productive conversations by simply hopping on a call. When you make it easy for them to schedule a meeting that works for them and immediately be able to join a call, you\u2019re way more likely to win that business and get them to convert.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">When email convos start edging toward the realm of a long book, it\u2019s best to touch base on a video call. No matter if it\u2019s a colleague or a prospect.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Plus, with RingCentral, <a class=\"waffle-rich-text-link\" href=\"https:\/\/www.ringcentral.com\/video-call.html\">video calls<\/a> don\u2019t necessarily have to be a formal scheduled meeting. It\u2019s easy to hop on a video call from messaging with just one click \u2014 you can communicate in any way you need.<\/span><\/p>\n<p><b>Pro tip:<\/b><span style=\"font-weight: 400;\"> Keep your email communication short and sweet (we\u2019re talking no more than 100 words) if you don\u2019t want to overwhelm the recipient.\u00a0<\/span><\/p>\n<h3 class=\"heading h3\"><span style=\"font-weight: 400;\">3. The problem: Unnecessary meetings<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">On the flip side, you don\u2019t want your team to be overwhelmed with meetings.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">You know when you\u2019re chatting with someone and they suggest a meeting\u2026 but then in that meeting you realize you needed X person involved too? And so you end that meeting by scheduling another meeting?<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Not a great use of time.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">It\u2019s also easy for reps to overschedule themselves. Especially when you have SDRs scheduling meetings on behalf of AEs.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Even worse, they were routed to the wrong person or the meeting is with an unqualified lead. A total waste of time.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">When <\/span><a href=\"https:\/\/www.chilipiper.com\/resources\/guides\/chili-piper-handoff-with-their-heads\"><span style=\"font-weight: 400;\">lead routing is done manually<\/span><\/a><span style=\"font-weight: 400;\"> via spreadsheets, it&#8217;s nothing short of a disaster.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">It is one of the most inefficient processes in your sales org.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">And there is absolutely <\/span><i><span style=\"font-weight: 400;\">no reason<\/span><\/i><span style=\"font-weight: 400;\"> to still be using one.\u00a0<\/span><\/p>\n<h4 class=\"heading h4\">The solution: <strong>The right tools can cut out extra meetings<\/strong><\/h4>\n<p><span style=\"font-weight: 400;\">Instead, get a<\/span><a href=\"https:\/\/www.ringcentral.com\/us\/en\/blog\/email-productivity\/#three\"><span style=\"font-weight: 400;\"> tool that streamlines<\/span><\/a><span style=\"font-weight: 400;\"> the way you communicate and cuts down on unnecessary back and forth.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">While it\u2019s important to get tools to help, it\u2019s even more important to choose the <\/span><i><span style=\"font-weight: 400;\">right<\/span><\/i><span style=\"font-weight: 400;\"> tools.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Think: Are they easy to implement? How much training will be required? And most importantly\u2026 will my team use this?\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">If they\u2019re not going to use it in their day to day life, it\u2019s probably a waste of money.<\/span><\/p>\n<p>&nbsp;<\/p>\n<h2 class=\"heading h2\"><span style=\"font-weight: 400;\"><a id=\"three\"><\/a>How to prevent <a href=\"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/small-business-burnout\/\">burnout<\/a> and retain top talent with more efficient workflows<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">While you want to ensure your team is as productive as possible, you don\u2019t want employees to be overworked or stretched too thin.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Inefficient processes frustrate your employees and can lead to stress, disengagement and burnout.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The result? High employee turnover and an increase in hiring and onboarding costs.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">This is dangerous to your organization\u2019s growth and success.<\/span><\/p>\n<h3><span style=\"font-weight: 400;\">How to increase productivity and fight disengagement?<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">So, how do you find the balance between increasing productivity and reducing burnout?<\/span><\/p>\n<h3 class=\"heading h3\">Keep morale high<\/h3>\n<p><span style=\"font-weight: 400;\">How?\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Let your employees do what they\u2019re good at.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">This means cutting back on admin and \u201cbusy\u201d work. As mentioned before, you might have to invest in some tools to help.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">But trust me, it will pay off.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Bottom line: You can\u2019t succeed unless you\u2019re motivated to do so. Inefficient processes kill motivation.<\/span><\/p>\n<h3 class=\"heading h3\">Retain top talent<\/h3>\n<p><span style=\"font-weight: 400;\">Don\u2019t let burnout happen.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">It might be hard, but take a look at your turnover rate. Are you happy with that number?\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">If not, start figuring out a solution. Go right to the source and ask employees what they need to make their jobs easier, and find joy in their work.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Ask questions like:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Are they fulfilled in their job?\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Are they stretched, but not stressed?<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Do they feel confident in their career path?<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">Even asking these questions will show employees that you care about their wellbeing and future at the company.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Turnover is expensive, but can be prevented. Make sure your employees are empowered to work on projects they are passionate about and not busy work.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Getting the most out of your employees (without overworking them) can be difficult to get right. You need to:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Find tools that help increase productivity without overwhelming your team (this means really finding the right tech stack and tools that work together rather than buying every new shiny tool that comes on the market).<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Lean into your employee&#8217;s strengths. You hired them for a reason\u2026 they\u2019re smart and creative. Don\u2019t waste their talents doing work that <\/span><a href=\"https:\/\/www.ringcentral.com\/apps\/chili-piper\"><span style=\"font-weight: 400;\">Chili Piper and RingCentral<\/span><\/a><span style=\"font-weight: 400;\"> could be doing for them.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Fight burnout and keep morale high. Get in tune with your employees and figure out how to keep those motors humming happily.<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">By taking a closer look at your processes and automating ones that are inefficient, you can save time and money, reduce friction in the buyer journey, and create happier employees and customers.<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>What\u2019s the true cost of productivity?\u00a0 Or rather, a lack thereof? Inefficiencies in your processes could be costing you hundreds of thousands of dollars. Maybe even more. If your processes are inefficient, chances are you\u2019re bleeding revenue.\u00a0 Why? All those inefficient processes waste money, time, affect your quality of work, and make for disengaged employees &#8230;<\/p>\n","protected":false},"author":29,"featured_media":52133,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[18390,4],"tags":[],"class_list":["post-53266","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-communication-and-collaboration","category-customer-experience"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v19.3 (Yoast SEO v27.2) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>How to make your team more efficient with the right app integrations | RingCentral Blog<\/title>\n<meta name=\"description\" content=\"Learn about the RingCentral \/ Chili Piper integration that helps improve team productivity and efficiency for your business.\" \/>\n<meta name=\"robots\" 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