{"id":53139,"date":"2022-09-08T05:00:18","date_gmt":"2022-09-08T12:00:18","guid":{"rendered":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/?p=53139"},"modified":"2025-09-18T21:24:32","modified_gmt":"2025-09-19T04:24:32","slug":"more-capabilities-that-reduce-employee-burdens-and-delight-customers","status":"publish","type":"post","link":"\/us\/en\/blog\/more-capabilities-that-reduce-employee-burdens-and-delight-customers\/","title":{"rendered":"New in Q3: More capabilities that reduce employee burdens and delight customers"},"content":{"rendered":"<p><span style=\"font-weight: 400;\">As businesses continue to explore how to make hybrid work viable for both in-person and remote employees, it\u2019s important to ensure that their business communications are top-notch and continue to provide <\/span><b>a seamless and equitable experience<\/b><span style=\"font-weight: 400;\">.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">And when budgets tighten and leaders are under more pressure to extract efficiency from their talent and grow the bottom line, RingCentral delivers a platform of connected experiences that helps you <\/span><b>reduce your employee burden<\/b><span style=\"font-weight: 400;\">, <\/span><b>reach customers more effectively<\/b><span style=\"font-weight: 400;\">, <\/span><b>and so much more<\/b><span style=\"font-weight: 400;\">.\u00a0<\/span><\/p>\n<p>&nbsp;<\/p>\n<hr \/>\n<p style=\"text-align: center;\">\u2b50 <strong>Ready to go hybrid or remote?<\/strong> \u2b50<\/p>\n<p style=\"text-align: center;\">Here&#8217;s the secret to a successful hybrid and remote-first workplace.<\/p>\n<p><center>\t<\/p>\n<div class=\"download-form-widget enterprise-download-form\" data-url=\"https:\/\/netstorage.ringcentral.com\/ebook\/what-your-business-needs.pdf\" data-id=\"6a0857dc891c8\" id=\"6a0857dc891c8\">\n\t\t<button tabindex=\"on\"  on=\"tap:6a0857dc891c8.toggleClass(class='open')\" class=\"open-modal-download-action download-form-button\" type=\"submit\">Get the eBook<\/button><\/p>\n<div class=\"download-form-modal\">\n<div class=\"download-form-modal-body\">\n<div class=\"download-form-modal-content\">\n<div class=\"download-form-modal-title\">Tomorrow's workplace is hybrid and remote-first. Is your communications system ready?<\/div>\n<form class=\"download-form ENTERPRISE\" method=\"post\">\n<div class=\"download-form-part\">\n\t\t\t\t\t\t\t<input class=\"download-form-input\" aria-label=\"Full Name\" aria-required=\"true\" aria-invalid=\"false\" type=\"text\" name=\"fullname\" placeholder=\"Full Name\" data-dl-events-hover=\"true\" data-dl-element=\"text\" data-dl-additional-info=\"enterprise download form\">\n\t\t\t\t\t\t<\/div>\n<div class=\"download-form-part\">\n\t\t\t\t\t\t\t<input class=\"download-form-input\" aria-label=\"Email (please enter a work email address)\" aria-required=\"true\" aria-invalid=\"false\" type=\"email\" autocomplete=\"on\" name=\"email\" placeholder=\"Email (please enter a work email address)\" data-dl-events-hover=\"true\" data-dl-element=\"email\" data-dl-additional-info=\"enterprise download form\">\n\t\t\t\t\t\t<\/div>\n<div>\n\t\t\t\t\t\t\t<input type=\"hidden\" name=\"popup_form\" value=\"1\">\n\t\t\t\t\t\t<\/div>\n<div><input type=\"hidden\" name=\"Asset_ID__c\" value=\"ODAM-02486\" class=\"download-form-input\"><\/div>\n<div>\n\t\t\t\t\t\t\t<input type=\"hidden\" name=\"Lead_Entry_Source__c\" value=\"RC Blog Enterprise\" class=\"download-form-input\"\/>\n\t\t\t\t\t\t<\/div>\n<div class=\"download-form-part\">\n\t\t\t\t\t\t\t<button class=\"download-form-submit\" type=\"submit\" data-dl-element=\"button\" data-no-auto-dl=\"true\" data-dl-additional-info=\"enterprise download form\" data-dl-name=\"Download now\">Download now<\/button>\n\t\t\t\t\t\t<\/div>\n<\/p><\/form>\n<p> \t\t\t\t\t<button on=\"tap:6a0857dc891c8.toggleClass(class='open')\" role=\"button\" tabindex=\"0\"  class=\"download-form-modal-close\"><\/button>\n\t\t\t\t<\/div>\n<div class=\"download-form-modal-thank\">Enjoy!<\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<p>\t<\/center><\/p>\n<hr \/>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">At RingCentral, our goal is to make sure that no matter how you choose to communicate, the options provided are easy to use and manage. From AI-powered noise reduction to enable clear audio from all ends, to analytics and dashboards to properly troubleshoot and make the right decisions, to browser and hardware support to further enable hybrid collaboration.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Here are some new feature highlights from Q3 2022:<\/span><\/p>\n<p><iframe title=\"RingCentral Top Ten Feature Updates | Q3 2022 | North America\" src=\"\/\/www.youtube.com\/embed\/OjQQ9DWZ52s\" width=\"1107\" height=\"623\" frameborder=\"0\" allowfullscreen=\"allowfullscreen\" sandbox=\"allow-same-origin allow-scripts allow-presentation\"><\/iframe><\/p>\n<p>&nbsp;<\/p>\n<h2 class=\"heading h2\"><b><a id=\"elevate\"><\/a>Elevate customer care with SMS integrations<\/b><\/h2>\n<p><img decoding=\"async\" class=\"aligncenter size-full wp-image-53224\" src=\"\/us\/en\/blog\/wp-content\/uploads\/2022\/09\/SMS-integrations.png\" alt=\"\" width=\"1158\" height=\"1058\" \/><\/p>\n<p><span style=\"font-weight: 400;\">Have a holiday sale? Or perhaps you want to send appointment confirmations several days in advance?\u00a0<\/span><\/p>\n<p><a href=\"https:\/\/www.ringcentral.com\/apps\/p\/sms\"><span style=\"font-weight: 400;\">RingCentral SMS integrations<\/span><\/a><span style=\"font-weight: 400;\"> can help you with that. Our integration partners such as <\/span><a href=\"https:\/\/beetexting.com\/ringcentral\"><span style=\"font-weight: 400;\">Beetexting<\/span><\/a><span style=\"font-weight: 400;\"> and <\/span><a href=\"https:\/\/www.ringcentral.com\/apps\/textbot-sms\"><span style=\"font-weight: 400;\">Textel<\/span><\/a><span style=\"font-weight: 400;\"> enable seamless business texting\u2014at scale\u2014for appointment and payment reminders, shared SMS inboxes, and texting out promotions. Unlock the power of texting to delight your customers.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Here are <\/span><a href=\"https:\/\/www.ringcentral.com\/us\/en\/blog\/5-ringcentral-sms-tips-for-any-small-business\/\"><span style=\"font-weight: 400;\">5 powerful SMS tips to boost customer engagement.<\/span><\/a><\/p>\n<p>&nbsp;<\/p>\n<h2 class=\"heading h2\"><b><a id=\"call\"><\/a>Call pre-programmed numbers for next-level customer experiences<\/b><\/h2>\n<p><img decoding=\"async\" class=\"aligncenter wp-image-53223 size-full\" src=\"\/us\/en\/blog\/wp-content\/uploads\/2022\/09\/GettyImages-1278675507.jpg\" alt=\"Young woman answering a call in an ambulance. She's with her colleague. They are wearing protective face masks.\" width=\"1999\" height=\"1499\" \/><\/p>\n<p><span style=\"font-weight: 400;\">Set up phones to <\/span><b>automatically call numbers<\/b><span style=\"font-weight: 400;\"> as soon as they\u2019re taken off the hook. This is great for frontline workers who need to automatically dial security personnel or an emergency response team on the job.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Within other service-oriented contexts, it could be used to automatically dial a concierge desk, taxi cab, and more. Use this feature to empower frontline workflows and speed up services by pre-programming numbers for phones to automatically make calls instantly, without having to memorize or manually dial phone numbers.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\"><\/p>\n<div class=\"rc-post-content-cta rc-post-content-cta_orange\">\n<div class=\"rc-post-content-cta-columns\">\n<div class=\"bottom-cta-img\">\n\t\t\t\t<img decoding=\"async\" width=\"678\" height=\"678\" src=\"\/us\/en\/blog\/wp-content\/uploads\/2022\/09\/Webinar.png\" class=\"responsive-image\" alt=\"\" \/>\t\t\t<\/div>\n<div class=\"bottom-cta-copy\">\n<div class=\"headline-copy\" style=\"text-align:left;\">Learn more about the RingCentral Video capabilities that come FREE with your RingCentral phone system.<\/div>\n<\/p><\/div>\n<\/p><\/div>\n<div class=\"rc-post-content-cta-footer\">\n<div class=\"bottom-cta-logo-container\">\n<div class=\"bottom-cta-logo\"><span aria-hidden=\"true\"><svg width=\"154\" height=\"34\" viewBox=\"0 0 154 34\" fill=\"#000\" role=\"img\" aria-labelledby=\"cta-ring-logo-186533252\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n\t\t\t\t\t\t\t<title id=\"cta-ring-logo-186533252\">Ring Central Logo<\/title>\t\n\t\t\t\t\t\t\t<path d=\"M154 3.89618H150.386V26.9657H154V3.89618Z\" \/>\n\t\t\t\t\t\t\t<path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M141.313 11.6299C137.976 11.6299 135.388 13.2501 134.95 16.5546H138.504C138.754 15.3082 139.675 14.5591 141.313 14.5591C143.214 14.5591 144.086 15.6499 144.086 17.3647V18.1444H140.438C137.078 18.1444 134.593 19.6411 134.593 22.697C134.593 25.7529 136.619 27.3411 139.55 27.3411C141.826 27.3411 143.323 26.3721 144.133 24.8145H144.288V26.9529H147.716V17.4802C147.702 13.8276 145.833 11.6299 141.313 11.6299ZM140.58 24.5675C139.177 24.5675 138.303 23.8809 138.303 22.7339C138.303 21.4233 139.238 20.7383 140.921 20.7383H144.069L144.086 20.9549C144.088 23.2232 142.777 24.5675 140.58 24.5675Z\" \/>\n\t\t\t\t\t\t\t<path fill-rule=\"evenodd\" 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12.0036H17.9282V26.9673H21.5423V12.0036Z\" \/>\n\t\t\t\t\t\t\t<path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M11.6302 16.6477V16.5017C13.8424 15.8905 15.339 14.4051 15.339 11.0684C15.339 7.64031 12.782 5.14423 8.04169 5.14423H0V26.9657H3.73931V18.3H8.29354C10.4143 18.3 11.4746 19.3604 11.4746 21.4811V26.9817H15.2139V21.4811C15.2139 18.3946 13.9033 17.1482 11.6302 16.6477ZM7.84117 14.9329H3.73931V8.51618H7.83956C9.86562 8.51618 11.4233 9.35998 11.4233 11.7277C11.4233 14.0955 9.85119 14.9329 7.84117 14.9329Z\" \/>\n\t\t\t\t\t\t\t<path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M19.7329 9.60219C20.2077 9.60219 20.6729 9.46262 21.0676 9.19794C21.4638 8.93485 21.7718 8.55948 21.9531 8.11994C22.1359 7.68039 22.1824 7.19754 22.091 6.73233C21.998 6.26552 21.7702 5.83721 21.4333 5.50194C21.0964 5.16506 20.6697 4.93727 20.2029 4.84423C19.7361 4.75119 19.2532 4.79931 18.8153 4.98219C18.3758 5.16506 18.002 5.47306 17.7373 5.86769C17.4742 6.26231 17.333 6.72752 17.3347 7.20235C17.3298 7.67879 17.4694 8.144 17.7325 8.54023C17.9956 8.93646 18.3726 9.24446 18.8137 9.42412C19.1041 9.54604 19.4169 9.6054 19.7329 9.60219Z\" \/>\n\t\t\t\t\t\t\t<path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M16.9769 0.548269C16.101 0.914019 15.307 1.44981 14.6364 2.12196L16.332 3.81756C16.7764 3.37 17.3041 3.01548 17.8865 2.77325C18.4688 2.53102 19.0928 2.40429 19.7232 2.40269C20.3537 2.40108 20.9777 2.523 21.5616 2.76362C22.1439 3.00264 22.6749 3.35556 23.1225 3.79991L24.8181 2.10431C23.8106 1.1001 22.5289 0.415123 21.1333 0.139206C19.7377 -0.139919 18.2907 0.00285184 16.9769 0.548269Z\" \/>\n\t\t\t\t\t\t<\/svg><\/span><\/div>\n<\/p><\/div>\n<div class=\"bottom-cta-link\">\n\t\t\t\t<a href=\"https:\/\/go.ringcentral.com\/extend-your-phone-system-with-video-meeting-room-software-and-more-registration.html?BMID=UPSELLADOPTIONWEBSITEWEBINAR&amp;utm_source=Other&amp;utm_entry=Customer%20Webinar\" class=\"view-all view-all-brown\" data-dl-name=\"See the Webinar\" data-dl-element=\"button\" data-dl-additional-info=\"bottom cta banner\" data-no-auto-dl=\"true\">See the Webinar<span class=\"svg-icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"#000\" role=\"img\" aria-labelledby=\"cta-ring-arrow-186533252\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n\t\t\t\t\t<title id=\"cta-ring-arrow-186533252\">Ring Central Logo<\/title>\t\n\t\t\t\t\t<path d=\"M0 11.5C0 11.2239 0.223858 11 0.5 11H21.6797C21.9559 11 22.1797 11.2239 22.1797 11.5V12.5C22.1797 12.7761 21.9559 13 21.6797 13H0.5C0.223858 13 0 12.7761 0 12.5V11.5Z\" ><\/path>\n\t\t\t\t\t<path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M21.1718 12.0001L15.8086 6.63691C15.6134 6.44165 15.6134 6.12506 15.8086 5.9298L16.5157 5.22269C16.711 5.02743 17.0276 5.02743 17.2228 5.22269L23.6467 11.6465C23.8419 11.8418 23.8419 12.1584 23.6467 12.3536L17.2228 18.7775C17.0276 18.9727 16.711 18.9727 16.5157 18.7775L15.8086 18.0704C15.6134 17.8751 15.6134 17.5585 15.8086 17.3633L21.1718 12.0001Z\" ><\/path>\n\t\t\t\t<\/svg><\/span><\/a>\n\t\t\t<\/div>\n<\/p><\/div>\n<\/p><\/div>\n<p>\t<\/span><\/p>\n<p>&nbsp;<\/p>\n<h2 class=\"heading h2\"><b><a id=\"make\"><\/a>Make better decisions with richer call and video analytics<\/b><\/h2>\n<p><img decoding=\"async\" class=\"aligncenter size-full wp-image-53221\" src=\"\/us\/en\/blog\/wp-content\/uploads\/2022\/09\/Business-analytics-line-of-business.gif\" alt=\"\" width=\"1920\" height=\"1080\" \/><\/p>\n<p><span style=\"font-weight: 400;\">We&#8217;ve added more powerful capabilities to our <\/span><a href=\"https:\/\/www.ringcentral.com\/analytics\"><span style=\"font-weight: 400;\">world-class business analytics<\/span><\/a><span style=\"font-weight: 400;\"> to help you make more confident business decisions. Business analytics now include video meeting data so you can see phone and video metrics all in one place.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">For example, easily identify which customer service agents are switching to <a href=\"https:\/\/www.ringcentral.com\/video.html\">video meetings<\/a> and using screen sharing to close tickets faster. Identify what\u2019s working for your teams to provide pathways to make everyone a top performer.<\/span><\/p>\n<p>&nbsp;<\/p>\n<h2 class=\"heading h2\"><b><a id=\"anticipate\"><\/a>Anticipate opportunities with enhanced dashboard subscriptions<\/b><\/h2>\n<p><img decoding=\"async\" class=\"aligncenter size-full wp-image-53220\" src=\"\/us\/en\/blog\/wp-content\/uploads\/2022\/09\/Business-analytics.gif\" alt=\"\" width=\"1920\" height=\"1080\" \/><\/p>\n<p><span style=\"font-weight: 400;\">Our enhanced dashboard subscription services now keep everyone\u2014even non-analytics users\u2014informed with integrated call and meeting insights.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">You can easily set up your favorite dashboards to be delivered right to your inbox so you never miss an update. Stay on top of what\u2019s happening with report subscriptions so you can make the right decisions at the right time.\u00a0<\/span><\/p>\n<p>&nbsp;<\/p>\n<h2 class=\"heading h2\"><b><a id=\"say\"><\/a>Say goodbye to interruptions with AI-powered background noise reduction for phone calls and video meetings<\/b><\/h2>\n<p><iframe title=\"Reduce Background Noise | RingCentral MVP\" src=\"\/\/www.youtube.com\/embed\/lm6FhpYk31w\" width=\"1076\" height=\"605\" frameborder=\"0\" allowfullscreen=\"allowfullscreen\" sandbox=\"allow-same-origin allow-scripts allow-presentation\"><\/iframe><\/p>\n<p><span style=\"font-weight: 400;\">We get it, background noise is annoying. Cut out keyboard typing, dogs barking, lawnmowers, or anything distracting to your callers and meeting participants out of your conversations.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Our new AI-powered background noise reduction <strong>removes all unwanted background noise<\/strong> automatically from your business calls\/meetings so you can keep your audience\u2019s attention on what matters most. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">Learn more about background noise reduction <\/span><span style=\"font-weight: 400;\">here:<\/span><\/p>\n<ul>\n<li><span data-sheets-value=\"{&quot;1&quot;:2,&quot;2&quot;:&quot;How to reduce background noise on phone calls: The answer is AI&quot;}\" data-sheets-userformat=\"{&quot;2&quot;:1049089,&quot;3&quot;:{&quot;1&quot;:0},&quot;12&quot;:0,&quot;23&quot;:1}\" data-sheets-hyperlink=\"https:\/\/www.ringcentral.com\/us\/en\/blog\/reduce-background-noise\/\"><a class=\"in-cell-link\" href=\"https:\/\/www.ringcentral.com\/us\/en\/blog\/reduce-background-noise\/\" target=\"_blank\" rel=\"noopener\">How to reduce background noise on phone calls: The answer is AI<\/a><\/span><\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<h2 class=\"heading h3 h2\"><b><a id=\"browser\"><\/a>New browser support: No downloads required to join video meetings<\/b><\/h2>\n<p><img decoding=\"async\" class=\"aligncenter size-full wp-image-53060\" src=\"\/us\/en\/blog\/wp-content\/uploads\/2022\/08\/New-browser-support-for-RingCentral-Video.gif\" alt=\"\" width=\"930\" height=\"700\" \/><\/p>\n<p><span style=\"font-weight: 400;\">To enhance the user experience of RingCentral Video, we now support <\/span><b>Firefox on desktop<\/b><span style=\"font-weight: 400;\"> and <\/span><b>Chrome for Android devices<\/b><span style=\"font-weight: 400;\"> (our first supported mobile browser) is now available. This additional browser support extends the browser support already available in Chrome and Edge on desktop and allows you to enjoy RingCentral video meetings from your favorite browser.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">What this means is that anyone\u2014guests, partners, prospects, customers\u2014can enjoy a nearly full-featured RingCentral video experience through the browser, all without having to download an app to join video meetings.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Learn more about our new browser support <\/span><span style=\"font-weight: 400;\">here:<\/span><\/p>\n<ul>\n<li><span data-sheets-value=\"{&quot;1&quot;:2,&quot;2&quot;:&quot;No downloads required: Join RingCentral meetings straight from your browser&quot;}\" data-sheets-userformat=\"{&quot;2&quot;:1049089,&quot;3&quot;:{&quot;1&quot;:0},&quot;12&quot;:0,&quot;23&quot;:1}\" data-sheets-hyperlink=\"https:\/\/www.ringcentral.com\/us\/en\/blog\/new-chrome-and-firefox-support\/\"><a class=\"in-cell-link\" href=\"https:\/\/www.ringcentral.com\/us\/en\/blog\/new-chrome-and-firefox-support\/\" target=\"_blank\" rel=\"noopener\">No downloads required: Join RingCentral meetings straight from your browser<\/a><\/span><\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<h2 class=\"heading h2\"><b><a id=\"meeting\"><\/a>Make meeting room collaboration more interactive with RingCentral Rooms for Touch\u00a0<\/b><\/h2>\n<p><img decoding=\"async\" class=\"aligncenter size-full wp-image-52482\" src=\"\/us\/en\/blog\/wp-content\/uploads\/2022\/06\/Avocor-G.jpg\" alt=\"Empty meeting room with Avocor G display and RingCentral Video\" width=\"1920\" height=\"1280\" \/><\/p>\n<p><b>RingCentral Rooms for Touch <\/b><span style=\"font-weight: 400;\">is a new series of <\/span><b>Avocor Collab Touch displays with RingCentral Rooms built-in.<\/b><span style=\"font-weight: 400;\"> This offering of our Rooms experience allows for <\/span><a href=\"https:\/\/www.ringcentral.com\/us\/en\/blog\/ringcentral-whiteboard\/\"><b>digital whiteboarding<\/b><\/a><span style=\"font-weight: 400;\">, on-screen annotation, and joining and ending meetings all with the touch of your finger.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Avocor\u2019s Collab Touch displays are designed for the next generation of meetings. With an edge-to-edge display, Avocor UiQ (Avocor\u2019s new Smart touch-enabled dynamic user interface), and Logitech\u2019s Rally Bar, this solution is engineered to offer the best meeting experience.\u00a0<\/span><\/p>\n<p>&nbsp;<\/p>\n<h2 class=\"heading h2\"><b><a id=\"enable\"><\/a>Enable immersive meeting room experiences with new RingCentral Rooms certified hardware<\/b><\/h2>\n<div class=\"swiper single-post__swiper\">\n\t\t\t\t<!-- Additional required wrapper --><\/p>\n<div class=\"swiper-wrapper\">\n<div class=\"swiper-slide\">\n\t\t\t\t\t\t\t<img decoding=\"async\" width=\"930\" height=\"700\" src=\"\/us\/en\/blog\/wp-content\/uploads\/2022\/06\/Avocor-and-RingCentral.jpg\" class=\"responsive-image\" alt=\"\" \/>\t\t\t\t\t\t<\/div>\n<div class=\"swiper-slide\">\n\t\t\t\t\t\t\t<img decoding=\"async\" width=\"857\" height=\"390\" src=\"\/us\/en\/blog\/wp-content\/uploads\/2022\/06\/EPOS-1.png\" class=\"responsive-image\" alt=\"\" \/>\t\t\t\t\t\t<\/div>\n<div class=\"swiper-slide\">\n\t\t\t\t\t\t\t<img decoding=\"async\" width=\"585\" height=\"208\" src=\"\/us\/en\/blog\/wp-content\/uploads\/2022\/06\/Jabra-1.png\" class=\"responsive-image\" alt=\"\" \/>\t\t\t\t\t\t<\/div>\n<\/p><\/div>\n<div class=\"swiper-pagination\"><\/div>\n<div class=\"swiper-button-prev\"><svg width=\"20\" height=\"16\" viewBox=\"0 0 20 16\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n\t<path d=\"M10.7304 13.9805L12.1446 15.3947L19.6642 7.8751L12.1446 0.355469L10.7304 1.76968L15.8359 6.87519H0.5V8.87519L15.8357 8.87519L10.7304 13.9805Z\" fill=\"currentColor\"\/>\n<\/svg><\/div>\n<div class=\"swiper-button-next\"><svg width=\"20\" height=\"16\" viewBox=\"0 0 20 16\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n\t<path d=\"M10.7304 13.9805L12.1446 15.3947L19.6642 7.8751L12.1446 0.355469L10.7304 1.76968L15.8359 6.87519H0.5V8.87519L15.8357 8.87519L10.7304 13.9805Z\" fill=\"currentColor\"\/>\n<\/svg><\/div>\n<\/p><\/div>\n<p><span style=\"font-weight: 400;\">As we continue to expand our <\/span><a href=\"https:\/\/www.ringcentral.com\/office\/rooms\/appliance.html\"><span style=\"font-weight: 400;\">RingCentral Rooms hardware appliance offerings<\/span><\/a><span style=\"font-weight: 400;\">, RingCentral has three new hardware partners: Avocor, Jabra, and EPOS. These partnerships give customers more choices for their meeting rooms.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Innovations like touch capability and enhanced audio and video features power immersive room experiences and provide turnkey hardware solutions to instantly enable rooms for virtual collaboration.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Read more about our partnerships here:<\/span><\/p>\n<ul>\n<li><span data-sheets-value=\"{&quot;1&quot;:2,&quot;2&quot;:&quot;RingCentral Rooms: NEW touchscreen displays and meeting room hardware partners&quot;}\" data-sheets-userformat=\"{&quot;2&quot;:1313281,&quot;3&quot;:{&quot;1&quot;:0},&quot;12&quot;:0,&quot;14&quot;:{&quot;1&quot;:2,&quot;2&quot;:1136076},&quot;21&quot;:1,&quot;23&quot;:1}\" data-sheets-hyperlink=\"https:\/\/www.ringcentral.com\/us\/en\/blog\/ringcentral-and-avocor\/\"><a class=\"in-cell-link\" href=\"https:\/\/www.ringcentral.com\/us\/en\/blog\/ringcentral-and-avocor\/\" target=\"_blank\" rel=\"noopener\">RingCentral Rooms: NEW touchscreen displays and meeting room hardware partners<\/a><\/span><\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<h2 class=\"heading h2\"><b><a id=\"run\"><\/a>Run effective debrief sessions after your webinars<\/b><b><br \/>\n<\/b><\/h2>\n<p><img decoding=\"async\" class=\"aligncenter size-full wp-image-52875\" src=\"\/us\/en\/blog\/wp-content\/uploads\/2022\/08\/Debrief-Session-GIF.gif\" alt=\"\" width=\"1440\" height=\"810\" \/><\/p>\n<p><span style=\"font-weight: 400;\">Debrief Session allows webinar hosts and co-hosts to end a webinar for attendees but keep panelists in the session to debrief in private about the webinar.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">This enables hosts, co-hosts, and panelists to discuss next steps from the webinar securely and privately without worrying if attendees can hear them. No need to start a separate meeting to reassemble the group. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">Learn more about debrief sessions in webinars here:<\/span><\/p>\n<ul>\n<li><span data-sheets-value=\"{&quot;1&quot;:2,&quot;2&quot;:&quot;Introducing Debrief Session: Keep the momentum going after every webinar&quot;}\" data-sheets-userformat=\"{&quot;2&quot;:1313281,&quot;3&quot;:{&quot;1&quot;:0},&quot;12&quot;:0,&quot;14&quot;:{&quot;1&quot;:2,&quot;2&quot;:1136076},&quot;21&quot;:1,&quot;23&quot;:1}\" data-sheets-hyperlink=\"https:\/\/www.ringcentral.com\/us\/en\/blog\/ringcentral-webinar-debrief-session\/\"><a class=\"in-cell-link\" href=\"https:\/\/www.ringcentral.com\/us\/en\/blog\/ringcentral-webinar-debrief-session\/\" target=\"_blank\" rel=\"noopener\">Introducing Debrief Session: Keep the momentum going after every webinar<\/a><\/span><\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<h2 class=\"heading h2\"><b><a id=\"maximize\"><\/a>Maximize your PBX investments with RingCentral Cloud Connector<\/b><\/h2>\n<p><img decoding=\"async\" class=\"aligncenter size-full wp-image-53099\" src=\"\/us\/en\/blog\/wp-content\/uploads\/2022\/08\/Extension-to-extension-dialing.png\" alt=\"\" width=\"1920\" height=\"1080\" \/><\/p>\n<p><span style=\"font-weight: 400;\">Enterprises have asked for a migration strategy that allows only a small group of users or branches to transition to the cloud. This would allow them to track, manage, and mitigate risks before committing to their entire organization.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">That\u2019s why we\u2019re excited to announce RingCentral Cloud Connector, a hybrid PBX solution that allows you to <strong>continue taking full advantage of your existing on-premise PBX while partially moving to the cloud<\/strong>.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Learn more about RingCentral Cloud Connector <\/span><span style=\"font-weight: 400;\">here:<\/span><\/p>\n<ul>\n<li><span data-sheets-value=\"{&quot;1&quot;:2,&quot;2&quot;:&quot;Maximize your PBX investments with RingCentral Cloud Connector&quot;}\" data-sheets-userformat=\"{&quot;2&quot;:1049089,&quot;3&quot;:{&quot;1&quot;:0},&quot;12&quot;:0,&quot;23&quot;:1}\" data-sheets-hyperlink=\"https:\/\/www.ringcentral.com\/us\/en\/blog\/ringcentral-cloud-connector\/\"><a class=\"in-cell-link\" href=\"https:\/\/www.ringcentral.com\/us\/en\/blog\/ringcentral-cloud-connector\/\" target=\"_blank\" rel=\"noopener\">Maximize your PBX investments with RingCentral Cloud Connector<\/a><\/span><\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<h2 class=\"heading h2\"><b><a id=\"enhanced\"><\/a>Enhanced Resource Center to elevate self-service and onboarding<\/b><\/h2>\n<div class=\"swiper single-post__swiper\">\n\t\t\t\t<!-- Additional required wrapper --><\/p>\n<div class=\"swiper-wrapper\">\n<div class=\"swiper-slide\">\n\t\t\t\t\t\t\t<img decoding=\"async\" width=\"1920\" height=\"1080\" src=\"\/us\/en\/blog\/wp-content\/uploads\/2022\/05\/Get-Started-Desktop.png\" class=\"responsive-image\" alt=\"\" \/>\t\t\t\t\t\t<\/div>\n<div class=\"swiper-slide\">\n\t\t\t\t\t\t\t<img decoding=\"async\" width=\"1920\" height=\"1080\" src=\"\/us\/en\/blog\/wp-content\/uploads\/2022\/09\/Resource-Center-Mobile.png\" class=\"responsive-image\" alt=\"\" \/>\t\t\t\t\t\t<\/div>\n<\/p><\/div>\n<div class=\"swiper-pagination\"><\/div>\n<div class=\"swiper-button-prev\"><svg width=\"20\" height=\"16\" viewBox=\"0 0 20 16\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n\t<path d=\"M10.7304 13.9805L12.1446 15.3947L19.6642 7.8751L12.1446 0.355469L10.7304 1.76968L15.8359 6.87519H0.5V8.87519L15.8357 8.87519L10.7304 13.9805Z\" fill=\"currentColor\"\/>\n<\/svg><\/div>\n<div class=\"swiper-button-next\"><svg width=\"20\" height=\"16\" viewBox=\"0 0 20 16\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n\t<path d=\"M10.7304 13.9805L12.1446 15.3947L19.6642 7.8751L12.1446 0.355469L10.7304 1.76968L15.8359 6.87519H0.5V8.87519L15.8357 8.87519L10.7304 13.9805Z\" fill=\"currentColor\"\/>\n<\/svg><\/div>\n<\/p><\/div>\n<p><a href=\"https:\/\/support.ringcentral.com\/app\/overview\/desktop-web\/using-resource-center-ringcentral-desktop-app.html\"><span style=\"font-weight: 400;\">Resource Center<\/span><\/a><span style=\"font-weight: 400;\">\u2014built right into the RingCentral app for both desktop and mobile\u2014is designed to make self-service to resources available at your fingertips.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Users can easily and impactfully discover features in the RingCentral app to help them get started, enhance their experience with suggested and new features, get support, and submit feedback.<\/span><\/p>\n<p>&nbsp;<\/p>\n<h2 class=\"heading h2\"><b><a id=\"protect\"><\/a>Protect company data with customized fax controls for IT admins\u00a0<\/b><\/h2>\n<p><img decoding=\"async\" class=\"aligncenter size-full wp-image-53218\" src=\"\/us\/en\/blog\/wp-content\/uploads\/2022\/09\/Customized-fax-controls.png\" alt=\"\" width=\"1134\" height=\"1128\" \/><\/p>\n<p><span style=\"font-weight: 400;\">IT Admins can now enable or disable fax at the user level. This is great for highly-regulated businesses such as financial organizations with strict policies regarding data loss prevention to limit the number of users who can send\/receive fax.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">These security controls also extend to which devices users can send from, giving you role and endpoint-based access controls over your communications.\u00a0<\/span><\/p>\n<p>&nbsp;<\/p>\n<h2 class=\"heading h2\"><b>And those are just the RingCentral MVP highlights in Q3<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">At RingCentral, we are constantly innovating to deliver Simpler Communications that are easy to set up, use, and manage. Now that you have read the overview, it\u2019s time to get hands-on.\u00a0<\/span><\/p>\n<p>Check out our latest video conferencing features here:<\/p>\n<ul>\n<li><span data-sheets-value=\"{&quot;1&quot;:2,&quot;2&quot;:&quot;NEW: AI-driven video meeting features for better hybrid work&quot;}\" data-sheets-userformat=\"{&quot;2&quot;:1049089,&quot;3&quot;:{&quot;1&quot;:0},&quot;12&quot;:0,&quot;23&quot;:1}\" data-sheets-hyperlink=\"https:\/\/www.ringcentral.com\/us\/en\/blog\/ai-video-meeting-features\/\"><a class=\"in-cell-link\" href=\"https:\/\/www.ringcentral.com\/us\/en\/blog\/ai-video-meeting-features\/\" target=\"_blank\" rel=\"noopener\">NEW: AI-driven video meeting features for better hybrid work<\/a><\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">Not a user yet? <\/span><a href=\"https:\/\/www.ringcentral.com\/download.html\"><span style=\"font-weight: 400;\">Get the RingCentral app on mobile or desktop<\/span><\/a><span style=\"font-weight: 400;\"> for free and <\/span><a href=\"https:\/\/www.ringcentral.com\/office\/plansandpricing.html#office\"><span style=\"font-weight: 400;\">compare the different plans here<\/span><\/a><span style=\"font-weight: 400;\"> to find the one that is right for your business.\u00a0<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>As businesses continue to explore how to make hybrid work viable for both in-person and remote employees, it\u2019s important to ensure that their business communications are top-notch and continue to provide a seamless and equitable experience.\u00a0 And when budgets tighten and leaders are under more pressure to extract efficiency from their talent and grow the &#8230;<\/p>\n","protected":false},"author":1091,"featured_media":53222,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[18885],"tags":[],"class_list":["post-53139","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-ringcentral-newsdesk"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v19.3 (Yoast SEO v27.2) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>New in Q3: More capabilities that reduce employee burdens and delight customers | RingCentral Blog<\/title>\n<meta name=\"description\" content=\"As businesses continue to explore how to make hybrid work viable for both in-person and remote employees, it\u2019s important to ensure that their business\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" 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