{"id":52934,"date":"2022-08-16T11:35:51","date_gmt":"2022-08-16T18:35:51","guid":{"rendered":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/?p=52934"},"modified":"2025-05-14T05:15:09","modified_gmt":"2025-05-14T12:15:09","slug":"prodoscore-for-ringcentral","status":"publish","type":"post","link":"\/us\/en\/blog\/prodoscore-for-ringcentral\/","title":{"rendered":"4 excellent reasons to try the Prodoscore for RingCentral integration"},"content":{"rendered":"<p><span style=\"font-weight: 400;\">Data is the backbone of any business. It\u2019s the fuel that drives insights and smart decision-making.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">According to <\/span><a href=\"https:\/\/www.blissfully.com\/saas-trends\/2020-annual-report\/\"><b>annual research from SaaS management company Blissfully<\/b><\/a><span style=\"font-weight: 400;\">, the SaaS tech stack for companies continues to expand in both a number of apps used and complexity. Overall spend per company on SaaS products is up 50%, and the unique number of apps used per company is up 30% year over year.\u00a0<\/span><\/p>\n<div class=\"download-form-widget download-cta-banner \" data-url=\"https:\/\/netstorage.ringcentral.com\/documents\/the_power_of_connection_ebook.pdf\" data-id=\"6a04072c456eb\" id=\"6a04072c456eb\" data-form-type=\"cta download banner ENTERPRISE\">\n<div class=\"rc-post-content-cta rc-post-content-cta_download orange\">\n<div class=\"img-rc-cta-download\">\n\t\t\t\t<svg width=\"290\" height=\"234\" fill=\"none\" id=\"svg--552020543\" role=\"img\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n\t\t\t\t<path d=\"M213.846 96.959C222.779 130.299 257.048 150.084 290.388 141.15C323.728 132.217 343.513 97.9482 334.579 64.6087C325.646 31.2691 291.377 11.4839 258.038 20.4173L203.159 35.122C200.128 35.9341 198.329 39.0494 199.141 42.0803L213.846 96.959Z\" fill=\"#002855\"\/>\n\t\t\t\t<path d=\"M153.092 88.4508C154.825 86.7179 154.825 83.9299 153.092 82.1969L81.1733 10.2785C79.4405 8.54566 76.6392 8.55885 74.9846 10.3437C35.9115 52.6218 35.9115 118.026 74.9846 160.304C76.6394 162.089 79.4535 162.089 81.1733 160.369L153.092 88.4508Z\" fill=\"#0684BC\"\/>\n\t\t\t\t<path d=\"M116.67 194.759L102.313 219.626C101.621 220.825 102.029 222.345 103.227 223.037L128.095 237.394C143.024 246.014 162.11 240.9 170.73 225.97C179.349 211.041 174.235 191.954 159.306 183.335C144.376 174.716 125.29 179.83 116.67 194.759Z\" fill=\"#FFCD00\"\/>\n\t\t\t\t<path d=\"M184.513 4.20398C184.94 5.7996 183.997 7.43423 182.401 7.86177L134.082 20.8089C132.486 21.2364 130.852 20.2926 130.424 18.697L117.477 -29.6222C117.049 -31.2178 117.993 -32.8524 119.589 -33.2799L167.908 -46.227C169.504 -46.6545 171.138 -45.7109 171.566 -44.1152L184.513 4.20398Z\" fill=\"#F6F5F1\"\/>\n\t\t\t\t<path d=\"M195.505 160.14C195.025 160.972 193.966 161.256 193.135 160.776L167.963 146.242C167.131 145.763 166.848 144.703 167.327 143.872L181.861 118.7C182.341 117.869 183.4 117.585 184.231 118.065L209.403 132.598C210.235 133.078 210.518 134.137 210.038 134.968L195.505 160.14Z\" fill=\"#205C40\"\/>\n\t\t\t\t<\/svg>\t\t\t<\/div>\n<div class=\"rc-content-cta-download\">\n<div class=\"bottom-cta-copy\">\n<div class=\"title-banner-cta-download\">Better together<\/div>\n<div class=\"text-banner-cta-download\">Here&#8217;s why you should integrate your favorite apps like Microsoft 365 and Google Workspace right into your RingCentral account.<\/div>\n<\/p><\/div>\n<\/p><\/div>\n<div class=\"rc-post-content-cta-footer\">\n\t\t\t\t<button tabindex=\"on\" on=\"tap:6a04072c456eb.toggleClass(class='open')\" class=\"open-modal-download-action rc-button\" type=\"submit\">Get the eBook<\/button>\n\t\t\t<\/div>\n<\/p><\/div>\n<div class=\"download-form-modal\">\n<div class=\"download-form-modal-body\">\n<div class=\"download-form-modal-content\">\n<div class=\"download-form-modal-title\">Here&#8217;s why you should integrate your favorite apps like Microsoft 365 and Google Workspace right into your RingCentral account.<\/div>\n<form class=\"download-form ENTERPRISE\" method=\"post\">\n<div class=\"download-form-part\">\n\t\t\t\t\t\t\t<input class=\"download-form-input\" aria-label=\"Full Name\" aria-required=\"true\" aria-invalid=\"false\" type=\"text\" name=\"fullname\" placeholder=\"Full Name\" data-dl-events-hover=\"true\" data-dl-element=\"text\" data-dl-additional-info=\"enterprise download form\">\n\t\t\t\t\t\t<\/div>\n<div class=\"download-form-part\">\n\t\t\t\t\t\t\t<input class=\"download-form-input\" aria-label=\"Email (please enter a work email address)\" aria-required=\"true\" aria-invalid=\"false\" type=\"email\" autocomplete=\"on\" name=\"email\" placeholder=\"Email (please enter a work email address)\" data-dl-events-hover=\"true\" data-dl-element=\"email\" data-dl-additional-info=\"enterprise download form\">\n\t\t\t\t\t\t<\/div>\n<div>\n\t\t\t\t\t\t\t<input type=\"hidden\" name=\"popup_form\" value=\"1\">\n\t\t\t\t\t\t<\/div>\n<div>\n\t\t\t\t\t\t\t<input type=\"hidden\" name=\"Lead_Entry_Source__c\" value=\"RC Blog Enterprise\" class=\"download-form-input\"\/>\n\t\t\t\t\t\t<\/div>\n<div class=\"download-form-part\">\n\t\t\t\t\t\t\t<button class=\"download-form-submit\" type=\"submit\" data-dl-element=\"button\" data-no-auto-dl=\"true\" data-dl-additional-info=\"enterprise download form\" data-dl-name=\"Get the eBook\">Get the eBook<\/button>\n\t\t\t\t\t\t<\/div>\n<\/p><\/form>\n<p> \t\t\t\t\t<button on=\"tap:6a04072c456eb.toggleClass(class='open')\" role=\"button\" tabindex=\"0\"  class=\"download-form-modal-close\"><\/button>\n\t\t\t\t<\/div>\n<div class=\"download-form-modal-thank\">Thank you!<\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<p><span style=\"font-weight: 400;\">That means companies now want ways to get more value from their data. They want to use data to make smarter decisions, create a culture of innovation, and meet the demand of employees for hybrid or remote work.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">At the same time, organizations want to be able to do more with less. They want to empower employees to spend time, not on data management, but on activities that will build real value for the business.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The question is, how can you use the resources available to keep up with today\u2019s tech demands while deriving value from the data you have? That\u2019s where <\/span><a href=\"https:\/\/www.ringcentral.com\/apps\/prodoscore\"><b>Prodoscore for RingCentral<\/b><\/a><span style=\"font-weight: 400;\"> comes in.<\/span><\/p>\n<p>&nbsp;<\/p>\n<h2><b><a id=\"first\"><\/a>First, what is Prodoscore?<\/b><\/h2>\n<p><iframe title=\"How Prodoscore Works\" src=\"\/\/www.youtube.com\/embed\/Z34aVKtZWXo\" width=\"1107\" height=\"623\" frameborder=\"0\" allowfullscreen=\"allowfullscreen\" sandbox=\"allow-same-origin allow-scripts allow-presentation\"><\/iframe><\/p>\n<p><span style=\"font-weight: 400;\">Prodoscore is an all-in-one suite of solutions that tracks key employee functions and identifies drivers that affect revenue.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Organizational leaders and employees alike can use this data to improve performance, reduce burnout, and increase productivity.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Using the power of AI, machine learning, and natural processing language (NPL), Prodoscore offers a unique dashboard that gives you an at-a-glance score of entire departments, units, or specific people.<\/span><\/p>\n<p>&nbsp;<\/p>\n<h2><b><a id=\"what\"><\/a>What is Prodoscore for RingCentral?<\/b><\/h2>\n<p><img decoding=\"async\" class=\"aligncenter size-full wp-image-52962\" src=\"\/us\/en\/blog\/wp-content\/uploads\/2022\/08\/Prodoscore-for-RingCentral-1.jpg\" alt=\"Prodoscore for RingCentral integration on a laptop banner\" width=\"2000\" height=\"1550\" \/><\/p>\n<p><a href=\"https:\/\/www.ringcentral.com\/apps\/prodoscore\"><b>Prodoscore for RingCentral<\/b><\/a><span style=\"font-weight: 400;\"> is an integration that brings Prodoscore\u2019s key capabilities right into your RingCentral app.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The Prodoscore for RingCentral offers features like:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Customer segmentation<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Customer churn analysis<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Product performance analysis<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Predictive models for marketing campaigns and customer engagement<\/span><\/li>\n<\/ul>\n<p><a href=\"https:\/\/www.ringcentral.com\/apps\/prodoscore\"><b>Prodoscore for RingCentral<\/b><\/a><span style=\"font-weight: 400;\"> makes it easy to capture, analyze, and share data that directly affects performance and employee satisfaction. It helps organizations stay on top of their key priorities while also providing leaders with actionable insights into how they can improve their teams\u2019 performance.<\/span><\/p>\n<p>&nbsp;<\/p>\n<h2><b><a id=\"benefits\"><\/a>4 benefits of using Prodoscore for RingCentral<\/b><\/h2>\n<h3><b>1. Prevent data silos<\/b><\/h3>\n<p><img decoding=\"async\" class=\"aligncenter size-full wp-image-52961\" src=\"\/us\/en\/blog\/wp-content\/uploads\/2022\/08\/Prodoscore-for-RingCentral-2.jpg\" alt=\"Prodoscore for RingCentral integration on a laptop banner\" width=\"2000\" height=\"1550\" \/><\/p>\n<p><span style=\"font-weight: 400;\">Prodoscore for RingCentral is a powerful tool that breaks down the cycle of data silos. It helps consolidate disparate data sources into a single database and ensures that this data is available to all the stakeholders.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">By preventing data silos, it creates a holistic view of the data you have, giving you a better understanding of what\u2019s happening in your departments. These 360-views of data within a single dashboard allow you to <strong>identify problem areas<\/strong> and make smarter decisions more rapidly.<\/span><\/p>\n<h3><b>2. Contextualize and make sense of various data points<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">Data has a story to tell, and one of the most important tasks for data scientists and analysts is to contextualize and make sense of various data points. They need to identify trends and patterns in the data, interpret them, and put them into context to tell the story of what the data represents.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">This task is necessary for many different industries, but it\u2019s especially important for those who look for insights into their customer base or try to understand their market better. Trusting your \u201cgut\u201d isn\u2019t the way to drive smart decisions.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Research has shown that organizations that use a data-driven approach are<\/span><a href=\"https:\/\/www.dbta.com\/Editorial\/Trends-and-Applications\/How-a-Data-Catalog-Can-Help-Your-Business-Reach-New-Heights-144574.aspx\"> <span style=\"font-weight: 400;\"><strong>162% more successful at driving revenue growth<\/strong><\/span><\/a><span style=\"font-weight: 400;\"> than their counterparts who use \u201cintuition\u201d or other approaches as their guide.<\/span><\/p>\n<h3><b>3. Identify opportunities for improvement, implementation, and use<\/b><\/h3>\n<p><img decoding=\"async\" class=\"aligncenter size-full wp-image-52963\" src=\"\/us\/en\/blog\/wp-content\/uploads\/2022\/08\/Prodoscore-for-RingCentral-3.jpg\" alt=\"Prodoscore for RingCentral integration on a laptop banner\" width=\"2000\" height=\"1550\" \/><\/p>\n<p><span style=\"font-weight: 400;\">Prodoscore&#8217;s AI-powered analytics solution creates an opportunity for business users to get a thorough <strong>analysis of how RingCentral is being used<\/strong> within their organizations. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">With this new window into your world, there is complete visibility and gateways into new applications for your organization or department.<\/span><\/p>\n<h3><b>4. Support digital transformation<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">Digital transformation is a crucial part of every organization&#8217;s goal to grow. The question is not whether to transform, but how deeply to transform and what that transformation should be.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The first step for any organization is to gain visibility into how employees are engaging with the tools they&#8217;re using. Whether it&#8217;s an analytics tool, a customer service chatbot, or something else, understanding how employees interact with the applications provides insights into how those applications are streamlined.<\/span><\/p>\n<div class=\"rc-subscribe\" id=\"new-rc-subscribe\"  style=\"background-image:url('\/us\/en\/blog\/wp-content\/themes\/ringcentral\/assets\/images\/temp\/subscribe.png')\">\n\t\t<button class=\"close js-popup-close\"><svg class=\"icon_close_mobile\" width=\"20\" height=\"20\"><use xlink:href=\"#icon_close_mobile\"><\/use><\/svg><\/button><\/p>\n<div class=\"rc-subscribe__wrapper\">\n<div class=\"rc-subscribe__wrapper_text\">\n<h3 class=\"rc-subscribe__title h2\">Stay informed with RingCentral<\/h3>\n<div class=\"rc-subscribe__subtitle\">Subscribe to our emails for the latest blogs, events, and exclusive content on AI-powered communication solutions. Stay ahead with insights and tips from the leader in trusted AI communications.<\/p>\n<p>\t\t\t\t\t<a href=\"https:\/\/www.ringcentral.com\/legal\/privacy-notice.html\" target=\"_blank\" data-dl-name=\"Privacy Notic\" data-dl-element=\"link\" data-dl-additional-info=\"social\" rel=\"noreferrer noopener\">Privacy Notice<\/a>\n\t\t\t\t<\/div>\n<\/p><\/div>\n<div class=\"rc-subscribe__wrapper_form\">\n<form class=\"\" data-event-init=\"true\" novalidate data-js-form>\n<div class=\"rc-subscribe__row\">\n\t\t\t\t\t\t<input\n\t\t\t\t\t\t\t\tname=\"email\"\n\t\t\t\t\t\t\t\tplaceholder=\"Email address *\"\n\t\t\t\t\t\t\t\ttitle=\"Must be valid email. example@yourdomain.com\"\n\t\t\t\t\t\t\t\tminlength=\"4\"\n\t\t\t\t\t\t\t\tmaxlength=\"255\"\n\t\t\t\t\t\t\t\ttype=\"email\"\n\t\t\t\t\t\t\t\trequired\n\t\t\t\t\t\t\t\tpattern=\"[a-z0-9._%+\\-]+@[a-z0-9.\\-]+\\.[a-z]{2,}$\"\n\t\t\t\t\t\t\t\tclass=\"field__control\"\n\t\t\t\t\t\t\t\tautocomplete=\"on\"\n\t\t\t\t\t\t\t\taria-required=\"true\"\n\t\t\t\t\t\t\t\tdata-dl-events-hover=\"true\"\n\t\t\t\t\t\t\t\tdata-dl-element=\"email\"\n\t\t\t\t\t\t\t\tdata-dl-additional-info=\"LET'S WORK TOGETHER\"\n\t\t\t\t\t\t\t\taria-label=\"Email address *\"\n\t\t\t\t\t\t\t\taria-errormessage=\"email-subscribe-errors\"\n\t\t\t\t\t\t><br \/>\n\t\t\t\t\t\t<span class=\"field__errors\" id=\"email-subscribe-errors\" data-js-form-field-errors><\/span>\n\t\t\t\t\t<\/div>\n<div class=\"rc-subscribe__row\">\n\t\t\t\t\t\t<select\n\t\t\t\t\t\t\t\tname=\"Country__c\"\n\t\t\t\t\t\t\t\trequired\n\t\t\t\t\t\t\t\tclass=\"field__control\"\n\t\t\t\t\t\t\t\taria-required=\"true\"\n\t\t\t\t\t\t\t\taria-expanded=\"false\"\n\t\t\t\t\t\t\t\taria-label=\"Country *\"\n\t\t\t\t\t\t\t\taria-errormessage=\"country-subscribe-errors\"\n\t\t\t\t\t\t><option value=\"\" disabled=\"disabled\" selected=\"selected\">Country<\/option><option value=\"Canada\">Canada<\/option><option value=\"United_States\">United States<\/option><\/select><\/p>\n<p>\t\t\t\t\t\t<span class=\"field__errors\" id=\"country-subscribe-errors\" data-js-form-field-errors><\/span>\n\t\t\t\t\t<\/div>\n<div class=\"rc-subscribe__row\">\n\t\t\t\t\t\t<button type=\"submit\" data-event-init=\"true\">Subscribe<\/button>\n\t\t\t\t\t<\/div>\n<\/p><\/form>\n<\/p><\/div>\n<\/p><\/div>\n<div class=\"confirm-form\" role=\"status\" aria-live=\"polite\" style=\"display: none;\" aria-hidden=\"true\">\n<div class=\"confirm-form__text\">Thank you for your interest in RingCentral<\/div>\n<\/p><\/div>\n<\/p><\/div>\n<p><span style=\"font-weight: 400;\">With <a href=\"https:\/\/www.ringcentral.com\/apps\/prodoscore\"><strong>Prodoscore for RingCentral<\/strong><\/a>, you can see how employees answer customer service calls, which helps you understand what types of support methods are needed and whether the information or processes applied are consistent from department to department.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The second step is to provide training on the program based on feedback from employees. For example, at RingCentral, this meant implementing an internal training program for its salespeople that used a <a href=\"https:\/\/www.ringcentral.com\/virtual-agent.html\">virtual agent<\/a> in a live setting to demonstrate various tactics for achieving different outcomes.\u00a0<\/span><\/p>\n<p>&nbsp;<\/p>\n<h2><b><a id=\"more\"><\/a>A more productive workplace<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">Data produced by various tools and applications can help teams become more productive. Supercharging productivity throughout your organization is possible with the right tools, such as Prodoscore for RingCentral, which provides you with the insight you need at-a-glance, at any time.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The best way to supercharge workplace productivity is to create a productive environment for employees where they are encouraged, supported, and well-equipped with the right tools. Prodoscore\u2019s AI provides you with more data, faster than ever before, so you can make better decisions quickly. This supports your productivity initiatives and helps your entire organization become more agile and responsive to internal and external events.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Prodoscore opens up new worlds for you. <\/span><strong><a href=\"https:\/\/www.ringcentral.com\/view_demo.html?__mscta=2882_93296_14094\">See how it works here.<\/a><\/strong><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Data is the backbone of any business. It\u2019s the fuel that drives insights and smart decision-making. According to annual research from SaaS management company Blissfully, the SaaS tech stack for companies continues to expand in both a number of apps used and complexity. Overall spend per company on SaaS products is up 50%, and the &#8230;<\/p>\n","protected":false},"author":29,"featured_media":52960,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[18390],"tags":[43295],"class_list":["post-52934","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-communication-and-collaboration","tag-prodoscore"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v19.3 (Yoast SEO v27.2) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>4 excellent reasons to try the Prodoscore for RingCentral integration | RingCentral Blog<\/title>\n<meta name=\"description\" content=\"Supercharge productivity for your team or organization with the Prodoscore for RingCentral integration. 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