{"id":52886,"date":"2022-08-04T08:59:47","date_gmt":"2022-08-04T15:59:47","guid":{"rendered":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/?p=52886"},"modified":"2025-08-17T22:39:11","modified_gmt":"2025-08-18T05:39:11","slug":"new-milestone-ringcentral-hits-5-million-paid-seats","status":"publish","type":"post","link":"\/us\/en\/blog\/new-milestone-ringcentral-hits-5-million-paid-seats\/","title":{"rendered":"New milestone: RingCentral hits 5 million paid seats"},"content":{"rendered":"<p><span style=\"font-weight: 400;\">We love meeting big goals almost as much as we love exceeding market expectations. When we crossed five million paid RingCentral MVP<\/span><span style=\"font-weight: 400;\">\u00ae (Message, Video, Phone) <\/span><span style=\"font-weight: 400;\">seats, it validated the significant bets we placed on the transformative power of cloud-based unified communications and mobility in the enterprise.\u00a0<\/span><\/p>\n<h2 class=\"heading h2\">5 fun facts about RingCentral<\/h2>\n<p><span style=\"font-weight: 400;\">Here are five fun facts announced by RingCentral\u2019s CEO Vlad Shmunis during our earnings call this week, demonstrating RingCentral\u2019s unique customer value we provide in global markets.\u00a0<\/span><\/p>\n<ol>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">We are a <strong>$2 billion<\/strong> Annualized Recurring Revenue (ARR) company.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">RingCentral Contact Center is now over <strong>$250 million ARR<\/strong> and is a key growth driver.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">RingCentral MVP now has more than <strong>5 million paid seats.<\/strong><\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">We matched our quarterly record of <strong>$1 million-plus total contract value<\/strong> <strong>(TCV) deals<\/strong>, bringing the total to almost 500.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">We delivered a <strong>record operating margin of 11.3%<\/strong> in Q2 2022, up 110 basis points (BPS) year-over-year.<\/span><\/li>\n<\/ol>\n<h2 class=\"heading h2\">Setting the trends<\/h2>\n<p><span style=\"font-weight: 400;\">RingCentral MVP has established that it is the market-leading cloud-based communication solution for today\u2019s hybrid workforce.\u00a0Our success reflects a focus on four key mega-trends that are critical to businesses&#8217; success today:<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">HYBRID:\u00a0 <a href=\"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/hybrid-work-schedule\/\">Hybrid work<\/a> is here to stay, and so is the need for cloud-based communications platforms.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">MOBILITY:\u00a0 The ongoing adoption of mobility worldwide is driving the need for solutions that enable work in any mode, on any device, from anywhere.\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">TEAMS:\u00a0 Microsoft Teams is a growth driver for RingCentral and serves as a meaningful opportunity for customers to use direct routing via <a href=\"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/12-benefits-ringcentral-cloud-pbx-for-microsoft-teams\/\">RingCentral Cloud PBX for Microsoft Teams<\/a>.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">UC+CC:\u00a0 CIOs prefer to purchase integrated, cloud-based <a href=\"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/possibilities-unified-communications\/\">unified communications<\/a> and contact center solutions from a single provider.<\/span><\/li>\n<\/ul>\n<h2 class=\"heading h2\">Helping businesses thrive<\/h2>\n<p><img decoding=\"async\" class=\"aligncenter size-full wp-image-51034\" src=\"\/us\/en\/blog\/wp-content\/uploads\/2022\/02\/Call-to-video_desctop.gif\" alt=\"\" width=\"1280\" height=\"800\" \/><\/p>\n<p><span style=\"font-weight: 400;\">The world is moving away from legacy on-premises communications in favor of modern cloud solutions that work the way people want to work. With RingCentral MVP, we redefined what\u2019s possible and led the future of cloud-based unified communications:<\/span><\/p>\n<ul>\n<li><span style=\"font-weight: 400;\"> We put <strong>all conversations in one place (message, video, and phone)<\/strong> to improve how workforces communicate, collaborate and connect. <\/span><\/li>\n<li><span style=\"font-weight: 400;\">We developed our software to be <strong>mobile-first<\/strong> \u2014 enabling people to work from anywhere on any device. <\/span><\/li>\n<li><span style=\"font-weight: 400;\">We built an <strong>open platform s<\/strong>o software partners and customers can easily integrate other applications with RingCentral MVP and create custom workflows<\/span><span style=\"font-weight: 400;\">. <\/span><\/li>\n<li><span style=\"font-weight: 400;\">We extended our worldwide reach and made RingCentral available in <strong>45 countries. <\/strong><\/span><\/li>\n<li><span style=\"font-weight: 400;\">And last but not least, we tightly integrated MVP with the market&#8217;s leading <a href=\"https:\/\/www.ringcentral.com\/contact-center.html\">contact center<\/a> solution and led the trend toward<strong> a single provider<\/strong> to manage both employee and customer engagement.<\/span><\/li>\n<\/ul>\n<h2 class=\"heading h2\">Moving the needle<\/h2>\n<p><span style=\"font-weight: 400;\">&#8220;Reaching five million seats sold for RingCentral MVP is a major milestone,&#8221; said Zeus Kerravala, principal analyst of ZK Research. &#8220;It&#8217;s amazing to think of the market opportunity ahead with more than several hundred million legacy on-premises seats out there \u2013 it shows that we&#8217;re still in the early innings of digital transformation as businesses migrate their communications systems to the cloud.&#8221;<\/span><\/p>\n<p><span style=\"font-weight: 400;\">We know from our own <\/span><a href=\"https:\/\/www.ringcentral.com\/customer_success\"><span style=\"font-weight: 400;\">Customer Success Metrics<\/span><\/a><span style=\"font-weight: 400;\"> study, conducted in April 2022, that<strong> customers see strong ROI by using RingCentral<\/strong> &#8211; including a compelling 41% increase in employee productivity and a whopping 69% increase in employee mobility. These benefits help explain why RingCentral MVP registered a 48% increase in customer satisfaction and a 57% boost in employee satisfaction over their previous solution.<\/span><a href=\"https:\/\/www.ringcentral.com\/customer_success\"><img decoding=\"async\" class=\"aligncenter wp-image-52887 size-full\" src=\"\/us\/en\/blog\/wp-content\/uploads\/2022\/08\/Screen-Shot-2022-08-04-at-10.36.29-AM-e1659624411514.png\" alt=\"RingCentral customer stats graphic\" width=\"2048\" height=\"1039\" \/><\/a><\/p>\n<p><span style=\"font-weight: 400;\">This study of over 1,000 RingCentral customers demonstrates how we are moving the needle on business value metrics such as return on investment, employee productivity, workforce mobility, and customer experience.<\/span><\/p>\n<h2 class=\"heading h2\">Delighting our customers<\/h2>\n<p><span style=\"font-weight: 400;\">Our customers tell us that the business benefits of RingCentral MVP deployments are also significant.<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><strong><a href=\"https:\/\/www.ringcentral.com\/whyringcentral\/casestudies\/cswg.html\">C&amp;S Wholesale Grocers<\/a><\/strong><span style=\"font-weight: 400;\"><strong>,<\/strong> a US industry leader in supply chain solutions and wholesale grocery supply, selected RingCentral to replace their legacy PBX infrastructure. &#8220;As we researched cloud solutions to replace our PBX infrastructure, we saw that <strong>with RingCentral, we could integrate a whole suite of communication features in one platform<\/strong>, connect our dozens of offices across the country for the first time ever, empower our employees to communicate from anywhere\u2014and still save a million bucks a year.&#8221;\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><a href=\"https:\/\/www.ringcentral.com\/whyringcentral\/company\/pressreleases\/ringcentral-enables-preferred-risk-insurance-services-to-improve-customer-service-as-call-volume-expands.html\"><span style=\"font-weight: 400;\"><strong>Preferred Risk Insurance Services<\/strong><\/span><\/a><span style=\"font-weight: 400;\"> CIO Sumit Roy said, \u201cBecause our call volume has grown tremendously, <strong>we chose RingCentral for its ability to scale<\/strong> and because it offers a tightly integrated communications solution that will enable us to continue providing top-notch service to our customers. Our prior solution did not allow our employees to work from home effectively. It became mission critical for us to choose a mobile-first cloud communication solution\u2013which RingCentral delivers.\u201d<\/span><\/li>\n<\/ul>\n<h2 class=\"heading h2\">Reliability is job #1<\/h2>\n<p><span style=\"font-weight: 400;\">While every organization appreciates greater cost savings and enhanced employee mobility, especially for hybrid workers and globally distributed teams, business leaders tell us that reliability and continuity mean more now than ever. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">No matter what, companies can\u2019t operate without a reliable means of employee and customer communications. Our 16 consecutive quarters of <a href=\"https:\/\/www.ringcentral.com\/us\/en\/blog\/in-a-work-from-home-world-service-level-agreements-for-cloud-communications-take-center-stage\/\"><strong>99.999% uptime for RingCentral MVP<\/strong><\/a> sets a gold standard for reliability that other providers can\u2019t beat.\u00a0\u00a0\u00a0<\/span><\/p>\n<h2 class=\"heading h2\">More innovation to come<\/h2>\n<p><span style=\"font-weight: 400;\">I\u2019m proud of all these accomplishments and reaching new milestones. RingCentral\u2019s journey to becoming the world\u2019s No. 1 cloud business communications provider could not have happened without our global team, dedicated to delivering industry-leading innovation and serving our customers&#8217; needs. And of course, none of this would be possible without our customers, who are revolutionizing the business world today. We appreciate each and every one of you and remain committed to innovating our tools to meet your evolving needs as you grow.<\/span><\/p>\n<p style=\"text-align: center;\"><strong><a href=\"https:\/\/www.ringcentral.com\/us\/en\/blog\/level-up-your-hybrid-work-game\/\">Learn more about our latest RingCentral MVP innovations<\/a><\/strong><\/p>\n","protected":false},"excerpt":{"rendered":"<p>We love meeting big goals almost as much as we love exceeding market expectations. When we crossed five million paid RingCentral MVP\u00ae (Message, Video, Phone) seats, it validated the significant bets we placed on the transformative power of cloud-based unified communications and mobility in the enterprise.\u00a0 5 fun facts about RingCentral Here are five fun &#8230;<\/p>\n","protected":false},"author":1152,"featured_media":52891,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[18885],"tags":[],"class_list":["post-52886","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-ringcentral-newsdesk"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v19.3 (Yoast SEO v27.2) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>New milestone: RingCentral hits 5 million paid seats | RingCentral Blog<\/title>\n<meta name=\"description\" content=\"Cloud communications leader RingCentral hits an important milestone with 5 million paid seats. 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Learn more about this achievement and other successes.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.ringcentral.com\/us\/en\/blog\/new-milestone-ringcentral-hits-5-million-paid-seats\/\" \/>\n<meta property=\"og:site_name\" content=\"RingCentral Blog\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/ringcentral\" \/>\n<meta property=\"article:published_time\" content=\"2022-08-04T15:59:47+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2025-08-18T05:39:11+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.ringcentral.com\/us\/en\/blog\/wp-content\/uploads\/2022\/08\/5Million_OG_Image_Blog-1024x576.gif\" \/>\n\t<meta property=\"og:image:width\" content=\"1024\" \/>\n\t<meta property=\"og:image:height\" content=\"576\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/gif\" \/>\n<meta name=\"author\" content=\"Mo Katibeh\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:image\" content=\"https:\/\/www.ringcentral.com\/us\/en\/blog\/wp-content\/uploads\/2022\/08\/5Million_OG_Image_Blog.gif\" \/>\n<meta name=\"twitter:creator\" content=\"@ringcentral\" \/>\n<meta name=\"twitter:site\" content=\"@ringcentral\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Mo Katibeh\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"5 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/new-milestone-ringcentral-hits-5-million-paid-seats\/#article\",\"isPartOf\":{\"@id\":\"\/us\/en\/blog\/new-milestone-ringcentral-hits-5-million-paid-seats\/\"},\"author\":{\"name\":\"Mo Katibeh\",\"@id\":\"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/#\/schema\/person\/e3a58ed31d27b29a71899b372f5c926c\"},\"headline\":\"New milestone: RingCentral hits 5 million paid seats\",\"datePublished\":\"2022-08-04T15:59:47+00:00\",\"dateModified\":\"2025-08-18T05:39:11+00:00\",\"mainEntityOfPage\":{\"@id\":\"\/us\/en\/blog\/new-milestone-ringcentral-hits-5-million-paid-seats\/\"},\"wordCount\":904,\"publisher\":{\"@id\":\"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/#organization\"},\"image\":{\"@id\":\"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/new-milestone-ringcentral-hits-5-million-paid-seats\/#primaryimage\"},\"thumbnailUrl\":\"\/us\/en\/blog\/wp-content\/uploads\/2022\/08\/5Million_OG_Image_Blog.gif\",\"articleSection\":[\"Company news &amp; culture\"],\"inLanguage\":\"en-US\"},{\"@type\":\"WebPage\",\"@id\":\"\/us\/en\/blog\/new-milestone-ringcentral-hits-5-million-paid-seats\/\",\"url\":\"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/new-milestone-ringcentral-hits-5-million-paid-seats\/\",\"name\":\"New milestone: RingCentral hits 5 million paid seats | RingCentral Blog\",\"isPartOf\":{\"@id\":\"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/new-milestone-ringcentral-hits-5-million-paid-seats\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/new-milestone-ringcentral-hits-5-million-paid-seats\/#primaryimage\"},\"thumbnailUrl\":\"\/us\/en\/blog\/wp-content\/uploads\/2022\/08\/5Million_OG_Image_Blog.gif\",\"datePublished\":\"2022-08-04T15:59:47+00:00\",\"dateModified\":\"2025-08-18T05:39:11+00:00\",\"description\":\"Cloud communications leader RingCentral hits an important milestone with 5 million paid seats. 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