{"id":52512,"date":"2022-06-28T10:00:38","date_gmt":"2022-06-28T17:00:38","guid":{"rendered":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/?p=52512"},"modified":"2022-06-27T15:17:59","modified_gmt":"2022-06-27T22:17:59","slug":"telehealth-adoption-maturity-a-realistic-outlook","status":"publish","type":"post","link":"\/us\/en\/blog\/telehealth-adoption-maturity-a-realistic-outlook\/","title":{"rendered":"Telehealth adoption maturity: a realistic outlook"},"content":{"rendered":"<p><b><a id=\"Highlights\"><\/a>Highlights<\/b><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Telehealth usage rates exploded in the spring of 2020 and have remained high according to recent studies.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Telehealth is projected to maintain a 22.1 percentage CAGR through 2027.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Factors including technology expansion, new care uses, and provider and patient acceptance will impact the future of telehealth.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Providers play a critical role in maximizing telehealth benefits by investing in technology, communicating telehealth options, and expanding medical licensing.<\/span><\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<hr \/>\n<p><span style=\"font-weight: 400;\">\ud83e\uddd1\u200d\u2695\ufe0f\u2695\ufe0f\ud83d\udc68\ud83c\udffb\u200d\ud83d\udcbb How do patients <\/span><i><span style=\"font-weight: 400;\">really<\/span><\/i><span style=\"font-weight: 400;\"> feel about telehealth today? Find out with our free infographic.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\t<\/p>\n<div class=\"download-form-widget enterprise-download-form\" data-url=\"https:\/\/netstorage.ringcentral.com\/documents\/ringcentral-how-patients-feel-about-telehealth-today.pdf\" data-id=\"6a0b8fefee7b3\" id=\"6a0b8fefee7b3\">\n\t\t<button tabindex=\"on\"  on=\"tap:6a0b8fefee7b3.toggleClass(class='open')\" class=\"open-modal-download-action download-form-button\" type=\"submit\">Get the infographic<\/button><\/p>\n<div class=\"download-form-modal\">\n<div class=\"download-form-modal-body\">\n<div class=\"download-form-modal-content\">\n<div class=\"download-form-modal-title\">\ud83d\udc40 \u200a The stats and patient comments in our free infographic illustrate how patients truly feel about using telehealth services today.<\/div>\n<form class=\"download-form ENTERPRISE\" method=\"post\">\n<div class=\"download-form-part\">\n\t\t\t\t\t\t\t<input class=\"download-form-input\" aria-label=\"Full Name\" aria-required=\"true\" aria-invalid=\"false\" type=\"text\" name=\"fullname\" placeholder=\"Full Name\" data-dl-events-hover=\"true\" data-dl-element=\"text\" data-dl-additional-info=\"enterprise download form\">\n\t\t\t\t\t\t<\/div>\n<div class=\"download-form-part\">\n\t\t\t\t\t\t\t<input class=\"download-form-input\" aria-label=\"Email (please enter a work email address)\" aria-required=\"true\" aria-invalid=\"false\" type=\"email\" autocomplete=\"on\" name=\"email\" placeholder=\"Email (please enter a work email address)\" data-dl-events-hover=\"true\" data-dl-element=\"email\" data-dl-additional-info=\"enterprise download form\">\n\t\t\t\t\t\t<\/div>\n<div>\n\t\t\t\t\t\t\t<input type=\"hidden\" name=\"popup_form\" value=\"1\">\n\t\t\t\t\t\t<\/div>\n<div><input type=\"hidden\" name=\"Asset_ID__c\" value=\"ODAM-00896\" class=\"download-form-input\"><\/div>\n<div>\n\t\t\t\t\t\t\t<input type=\"hidden\" name=\"Lead_Entry_Source__c\" value=\"RC Blog Enterprise\" class=\"download-form-input\"\/>\n\t\t\t\t\t\t<\/div>\n<div class=\"download-form-part\">\n\t\t\t\t\t\t\t<button class=\"download-form-submit\" type=\"submit\" data-dl-element=\"button\" data-no-auto-dl=\"true\" data-dl-additional-info=\"enterprise download form\" data-dl-name=\"Get it now\">Get it now<\/button>\n\t\t\t\t\t\t<\/div>\n<\/p><\/form>\n<p> \t\t\t\t\t<button on=\"tap:6a0b8fefee7b3.toggleClass(class='open')\" role=\"button\" tabindex=\"0\"  class=\"download-form-modal-close\"><\/button>\n\t\t\t\t<\/div>\n<div class=\"download-form-modal-thank\"> Enjoy!<\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<p>\t<\/span><\/p>\n<hr \/>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">Telehealth exploded following the global health crisis of 2020. In April 2020, <\/span><a href=\"https:\/\/www.mckinsey.com\/industries\/healthcare-systems-and-services\/our-insights\/telehealth-a-quarter-trillion-dollar-post-covid-19-reality\"><span style=\"font-weight: 400;\">medical claims for telehealth visits<\/span><\/a><span style=\"font-weight: 400;\"> were 78 times higher than they were in February 2020. Even a year later, in February 2021, claims were still 38 times greater than they were pre-pandemic.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Medical providers, insurers, and patients all recognize the significant benefits of telehealth, particularly when in-person visits are impractical. Thus, telehealth usage is expected to remain steady moving forward.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The following is a look at projected rates of telehealth use in the future, factors that contribute, and steps providers can take to maximize the strengths of telehealth.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\t<\/p>\n<div class=\"rc-subscribe\" id=\"new-rc-subscribe\"  style=\"background-image:url('\/us\/en\/blog\/wp-content\/themes\/ringcentral\/assets\/images\/temp\/subscribe.png')\">\n\t\t<button class=\"close js-popup-close\"><svg class=\"icon_close_mobile\" width=\"20\" height=\"20\"><use xlink:href=\"#icon_close_mobile\"><\/use><\/svg><\/button><\/p>\n<div class=\"rc-subscribe__wrapper\">\n<div class=\"rc-subscribe__wrapper_text\">\n<h3 class=\"rc-subscribe__title h2\">Stay informed with RingCentral<\/h3>\n<div class=\"rc-subscribe__subtitle\">Subscribe to our emails for the latest blogs, events, and exclusive content on AI-powered communication solutions. Stay ahead with insights and tips from the leader in trusted AI communications.<\/p>\n<p>\t\t\t\t\t<a href=\"https:\/\/www.ringcentral.com\/legal\/privacy-notice.html\" target=\"_blank\" data-dl-name=\"Privacy Notic\" data-dl-element=\"link\" data-dl-additional-info=\"social\" rel=\"noreferrer noopener\">Privacy Notice<\/a>\n\t\t\t\t<\/div>\n<\/p><\/div>\n<div class=\"rc-subscribe__wrapper_form\">\n<form class=\"\" data-event-init=\"true\" novalidate data-js-form>\n<div class=\"rc-subscribe__row\">\n\t\t\t\t\t\t<input\n\t\t\t\t\t\t\t\tname=\"email\"\n\t\t\t\t\t\t\t\tplaceholder=\"Email address *\"\n\t\t\t\t\t\t\t\ttitle=\"Must be valid email. example@yourdomain.com\"\n\t\t\t\t\t\t\t\tminlength=\"4\"\n\t\t\t\t\t\t\t\tmaxlength=\"255\"\n\t\t\t\t\t\t\t\ttype=\"email\"\n\t\t\t\t\t\t\t\trequired\n\t\t\t\t\t\t\t\tpattern=\"[a-z0-9._%+\\-]+@[a-z0-9.\\-]+\\.[a-z]{2,}$\"\n\t\t\t\t\t\t\t\tclass=\"field__control\"\n\t\t\t\t\t\t\t\tautocomplete=\"on\"\n\t\t\t\t\t\t\t\taria-required=\"true\"\n\t\t\t\t\t\t\t\tdata-dl-events-hover=\"true\"\n\t\t\t\t\t\t\t\tdata-dl-element=\"email\"\n\t\t\t\t\t\t\t\tdata-dl-additional-info=\"LET'S WORK TOGETHER\"\n\t\t\t\t\t\t\t\taria-label=\"Email address *\"\n\t\t\t\t\t\t\t\taria-errormessage=\"email-subscribe-errors\"\n\t\t\t\t\t\t><br \/>\n\t\t\t\t\t\t<span class=\"field__errors\" id=\"email-subscribe-errors\" data-js-form-field-errors><\/span>\n\t\t\t\t\t<\/div>\n<div class=\"rc-subscribe__row\">\n\t\t\t\t\t\t<select\n\t\t\t\t\t\t\t\tname=\"Country__c\"\n\t\t\t\t\t\t\t\trequired\n\t\t\t\t\t\t\t\tclass=\"field__control\"\n\t\t\t\t\t\t\t\taria-required=\"true\"\n\t\t\t\t\t\t\t\taria-expanded=\"false\"\n\t\t\t\t\t\t\t\taria-label=\"Country *\"\n\t\t\t\t\t\t\t\taria-errormessage=\"country-subscribe-errors\"\n\t\t\t\t\t\t><option value=\"\" disabled=\"disabled\" selected=\"selected\">Country<\/option><option value=\"Canada\">Canada<\/option><option value=\"United_States\">United States<\/option><\/select><\/p>\n<p>\t\t\t\t\t\t<span class=\"field__errors\" id=\"country-subscribe-errors\" data-js-form-field-errors><\/span>\n\t\t\t\t\t<\/div>\n<div class=\"rc-subscribe__row\">\n\t\t\t\t\t\t<button type=\"submit\" data-event-init=\"true\">Subscribe<\/button>\n\t\t\t\t\t<\/div>\n<\/p><\/form>\n<\/p><\/div>\n<\/p><\/div>\n<div class=\"confirm-form\" role=\"status\" aria-live=\"polite\" style=\"display: none;\" aria-hidden=\"true\">\n<div class=\"confirm-form__text\">Thank you for your interest in RingCentral<\/div>\n<\/p><\/div>\n<\/p><\/div>\n<p>\t<\/span><\/p>\n<p>&nbsp;<\/p>\n<h2><b><a id=\"Projected\"><\/a>Projected outlook for telehealth<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">According to the ResearchandMarkets.com report &#8220;<\/span><a href=\"https:\/\/www.researchandmarkets.com\/reports\/5562584\/telehealth-market-global-industry-trends-share?utm_source=CI&amp;utm_medium=PressRelease&amp;utm_code=qksv8t&amp;utm_campaign=1687804+-+Global+Telehealth+Market+(2022+to+2027)+-+Industry+Trends%2c+Share%2c+Size%2c+Growth%2c+Opportunity+and+Forecasts&amp;utm_exec=jamu273prd\"><span style=\"font-weight: 400;\">Telehealth Market: Global Industry Trends, Share, Size, Growth, Opportunity and Forecast 2022-2027<\/span><\/a><span style=\"font-weight: 400;\">,&#8221; the global telehealth market is expected to top $41.5 billion in 2027. That amount is 3.32 times the size of the market in 2021, which equates to a 22.1 percent CAGR.<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><img decoding=\"async\" class=\"aligncenter size-full wp-image-52514\" src=\"\/us\/en\/blog\/wp-content\/uploads\/2022\/06\/global-telehealth-market.png\" alt=\"ResearchandMarkets.com report &quot;Telehealth Market: Global Industry Trends, Share, Size, Growth, Opportunity and Forecast 2022-2027,&quot; the global telehealth market is expected to top $41.5 billion in 2027. That amount is 3.32 times the size of the market in 2021, which equates to a 22.1 percent CAGR.\" width=\"930\" height=\"594\" \/><\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">The Census Bureau\u2019s <\/span><a href=\"https:\/\/aspe.hhs.gov\/sites\/default\/files\/documents\/4e1853c0b4885112b2994680a58af9ed\/telehealth-hps-ib.pdf\"><span style=\"font-weight: 400;\">Household Pulse Survey<\/span><\/a><span style=\"font-weight: 400;\"> (Data from April-October 2021) showed that 23.1 percent of adults in the United States had participated in a telehealth appointment in the most recent 4-week period included in the survey.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">This data shows that telehealth has remained stable even as the number of pandemic cases has diminished, and that telehealth use is not going away when the pandemic effectively ends. Since reported cases still fluctuate, there is some uncertainty about the ongoing impact of the pandemic on telehealth visits in the near term.<\/span><\/p>\n<p>&nbsp;<\/p>\n<h2><b><a id=\"Factors\"><\/a>Factors that will impact telehealth usage rates<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">The following are five key factors that will influence the rate of telehealth usage moving forward.<\/span><\/p>\n<h4><b>1. Insurance coverage<\/b><\/h4>\n<p><span style=\"font-weight: 400;\">Insurance coverage for telehealth was limited prior to 2020. During the global health crisis, state regulations supporting telehealth and insurance carrier buy-in to the need for telehealth grew exponentially. Insurers recognize the cost advances of telehealth appointments, as well as the impact of routine care visits in the early detection of illness and disease. Thus, insurance coverage for telehealth is likely to endure.<\/span><\/p>\n<h4><b>2. Continuation of special health circumstances<\/b><\/h4>\n<p><span style=\"font-weight: 400;\">Social disease spread and seasonal infections like influenza and the demands placed on the healthcare systems will create higher demands for virtual health services.<\/span><\/p>\n<h4><b>3. Evolution of technology<\/b><\/h4>\n<p><span style=\"font-weight: 400;\">Quality telehealth care is dependent on capable digital communications technology and reliable internet connections.<\/span><\/p>\n<h4><b>4. Recognition of various healthcare uses<\/b><\/h4>\n<p><span style=\"font-weight: 400;\">As time goes on, medical practitioners recognize more circumstances in which telehealth can play a role. Beyond routine visits, telehealth has become significant in continuous and collaborative care.<\/span><\/p>\n<h4><b>5. Acceptance by practitioners and patients<\/b><\/h4>\n<p><span style=\"font-weight: 400;\">In addition to insurance carriers, higher rates of acceptance of telehealth by medical providers and patients embed it more firmly in the industry.<\/span><\/p>\n<p>&nbsp;<\/p>\n<h2><b><a id=\"Provider\"><\/a>Provider role in maximizing telehealth benefits<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">Medical providers play a crucial role in the success of telehealth, and therefore its ongoing acceptance by insurers and patients. The following are three key things providers can do to maximize the benefits and value of telehealth.<\/span><\/p>\n<h3><b>1. Invest in technology<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">Reliable internet and a unified communications system are foundational technology components to optimized telehealth. A top UCaaS ensures stable connections with patients during visits and flexible communication methods (including video, audio, chat, and email). It also supports collaboration with other providers, including the ability to review recordings of conversations.<\/span><\/p>\n<h3><b>2. Promote telehealth access<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">The Census Bureau\u2019s Household Pulse Survey showed significant sub-group discrepancies in telehealth usage rates. Medicare and Medicaid patients, Black individuals, and low-income earners had the highest usage rates. Uninsured people and young adults (18-24) had the lowest usage rates. Communication of telehealth options within these sub-groups, as well as in other sub-groups, can help sustain and grow interest.<\/span><\/p>\n<h3><b>3. Expand medical licensing<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">Medical providers are typically licensed to practice only in their home state, or in their home state plus neighboring states. To grow patient reach, and to serve existing patients from a distance, providers may have to work to expand licensing in more states. However, licensing requirements vary by state. Providers also need to be cognizant in ensuring that appointments are held with patients only when they are in a state where the provider holds a license.<\/span><\/p>\n<p>&nbsp;<\/p>\n<h2><b><a id=\"RingCentral\"><\/a>RingCentral supports the future of telehealth<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">Telehealth is convenient for providers and patients and cost-effective for providers and insurance companies. It also makes it more feasible for patients to engage in routine preventative or maintenance care visits, which reduces reliance on intensive treatments.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">For telehealth to remain viable, practitioners need a strong digital communications system in place. A top solution enables quality, reliable visits between providers and patients. It also allows for more effective and tracked interactions between providers who collaborate on patient care.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">RingCentral is a leading cross-channel, cloud-based unified communications system. It offers reliable connectivity so you don\u2019t have to deal with appointment disruptions. It also allows for easy transitions between different channels of communication to meet patient demands and optimize interaction efficiency. It has advanced security features to ensure the privacy of your patients.<\/span><\/p>\n<p><a href=\"https:\/\/www.ringcentral.com\/office\/industry-solutions\/healthcare-communications-cloud-phone-systems.html#SFForm?__mscta=2471_92399_3444\"><b>Deliver the ideal patient telehealth experience. See how cloud communications are transforming healthcare. Get the demo.<\/b><\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Highlights Telehealth usage rates exploded in the spring of 2020 and have remained high according to recent studies. Telehealth is projected to maintain a 22.1 percentage CAGR through 2027. Factors including technology expansion, new care uses, and provider and patient acceptance will impact the future of telehealth. Providers play a critical role in maximizing telehealth &#8230;<\/p>\n","protected":false},"author":292,"featured_media":52513,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[18674],"tags":[43284,7970,43285],"class_list":["post-52512","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-healthcare","tag-post-covid-telehealth","tag-telehealth","tag-virtual-visits"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v19.3 (Yoast SEO v27.2) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Telehealth adoption maturity: a realistic outlook | RingCentral Blog<\/title>\n<meta name=\"description\" content=\"Telehealth has exploded since 2020. Learn more about the future of telehealth and the factors that will impact its use.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.ringcentral.com\/us\/en\/blog\/telehealth-adoption-maturity-a-realistic-outlook\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Telehealth adoption maturity: a realistic outlook\" \/>\n<meta property=\"og:description\" content=\"Telehealth has exploded since 2020. Learn more about the future of telehealth and the factors that will impact its use.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.ringcentral.com\/us\/en\/blog\/telehealth-adoption-maturity-a-realistic-outlook\/\" \/>\n<meta property=\"og:site_name\" content=\"RingCentral Blog\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/ringcentral\" \/>\n<meta property=\"article:published_time\" content=\"2022-06-28T17:00:38+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.ringcentral.com\/us\/en\/blog\/wp-content\/uploads\/2022\/06\/telehealth-main.jpeg\" \/>\n\t<meta property=\"og:image:width\" content=\"930\" \/>\n\t<meta property=\"og:image:height\" content=\"700\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Lance Mehaffey\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@ringcentral\" \/>\n<meta name=\"twitter:site\" content=\"@ringcentral\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Lance Mehaffey\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"5 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/telehealth-adoption-maturity-a-realistic-outlook\/#article\",\"isPartOf\":{\"@id\":\"\/us\/en\/blog\/telehealth-adoption-maturity-a-realistic-outlook\/\"},\"author\":{\"name\":\"Lance Mehaffey\",\"@id\":\"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/#\/schema\/person\/a6b1815c7d4a150371b61ed482d66f5e\"},\"headline\":\"Telehealth adoption maturity: a realistic outlook\",\"datePublished\":\"2022-06-28T17:00:38+00:00\",\"mainEntityOfPage\":{\"@id\":\"\/us\/en\/blog\/telehealth-adoption-maturity-a-realistic-outlook\/\"},\"wordCount\":948,\"publisher\":{\"@id\":\"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/#organization\"},\"image\":{\"@id\":\"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/telehealth-adoption-maturity-a-realistic-outlook\/#primaryimage\"},\"thumbnailUrl\":\"\/us\/en\/blog\/wp-content\/uploads\/2022\/06\/telehealth-main.jpeg\",\"keywords\":[\"post-COVID telehealth\",\"telehealth\",\"virtual visits\"],\"articleSection\":[\"Healthcare\"],\"inLanguage\":\"en-US\"},{\"@type\":\"WebPage\",\"@id\":\"\/us\/en\/blog\/telehealth-adoption-maturity-a-realistic-outlook\/\",\"url\":\"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/telehealth-adoption-maturity-a-realistic-outlook\/\",\"name\":\"Telehealth adoption maturity: a realistic outlook | RingCentral Blog\",\"isPartOf\":{\"@id\":\"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/telehealth-adoption-maturity-a-realistic-outlook\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/telehealth-adoption-maturity-a-realistic-outlook\/#primaryimage\"},\"thumbnailUrl\":\"\/us\/en\/blog\/wp-content\/uploads\/2022\/06\/telehealth-main.jpeg\",\"datePublished\":\"2022-06-28T17:00:38+00:00\",\"description\":\"Telehealth has exploded since 2020. Learn more about the future of telehealth and the factors that will impact its use.\",\"breadcrumb\":{\"@id\":\"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/telehealth-adoption-maturity-a-realistic-outlook\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/telehealth-adoption-maturity-a-realistic-outlook\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/telehealth-adoption-maturity-a-realistic-outlook\/#primaryimage\",\"url\":\"\/us\/en\/blog\/wp-content\/uploads\/2022\/06\/telehealth-main.jpeg\",\"contentUrl\":\"\/us\/en\/blog\/wp-content\/uploads\/2022\/06\/telehealth-main.jpeg\",\"width\":930,\"height\":700,\"caption\":\"Patient participates in telehealth discussion from mobile.\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/telehealth-adoption-maturity-a-realistic-outlook\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Telehealth adoption maturity: a realistic outlook\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/#website\",\"url\":\"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/\",\"name\":\"RingCentral Blog\",\"description\":\"Intelligent Communications\",\"publisher\":{\"@id\":\"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/#organization\",\"name\":\"RingCentral\",\"url\":\"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/#\/schema\/logo\/image\/\",\"url\":\"\/us\/en\/blog\/wp-content\/uploads\/2025\/04\/ringcentral-logo.png\",\"contentUrl\":\"\/us\/en\/blog\/wp-content\/uploads\/2025\/04\/ringcentral-logo.png\",\"width\":2048,\"height\":309,\"caption\":\"RingCentral\"},\"image\":{\"@id\":\"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/#\/schema\/logo\/image\/\"},\"sameAs\":[\"https:\/\/www.facebook.com\/ringcentral\",\"https:\/\/x.com\/ringcentral\",\"https:\/\/www.linkedin.com\/company\/ringcentral\/\",\"https:\/\/www.instagram.com\/ringcentral\"]},{\"@type\":\"Person\",\"@id\":\"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/#\/schema\/person\/a6b1815c7d4a150371b61ed482d66f5e\",\"name\":\"Lance Mehaffey\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/secure.gravatar.com\/avatar\/3515b4bfc2170f6873b43016cada4aca3fb2d79566c22517f1d39f424d9be6dd?s=96&d=mm&r=g\",\"url\":\"https:\/\/secure.gravatar.com\/avatar\/3515b4bfc2170f6873b43016cada4aca3fb2d79566c22517f1d39f424d9be6dd?s=96&d=mm&r=g\",\"contentUrl\":\"https:\/\/secure.gravatar.com\/avatar\/3515b4bfc2170f6873b43016cada4aca3fb2d79566c22517f1d39f424d9be6dd?s=96&d=mm&r=g\",\"caption\":\"Lance Mehaffey\"},\"description\":\"Lance Mehaffey has spent over 20 years exploring the healthcare space as a facility administrator and while leading the industry go-to-market and sales enablement strategy for global information and communication technology companies. He focuses heavily on how cloud-based communication, collaboration, and contact center solutions can enable providers, payers, and life science organizations to reimagine patient and client engagement, cross-functional team agility, and operational workflow efficiency.\",\"sameAs\":[\"https:\/\/Ringcentral.com\"],\"url\":\"\/us\/en\/blog\/author\/lance-mehaffey\/\"}]}<\/script>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"Telehealth adoption maturity: a realistic outlook | RingCentral Blog","description":"Telehealth has exploded since 2020. Learn more about the future of telehealth and the factors that will impact its use.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.ringcentral.com\/us\/en\/blog\/telehealth-adoption-maturity-a-realistic-outlook\/","og_locale":"en_US","og_type":"article","og_title":"Telehealth adoption maturity: a realistic outlook","og_description":"Telehealth has exploded since 2020. Learn more about the future of telehealth and the factors that will impact its use.","og_url":"https:\/\/www.ringcentral.com\/us\/en\/blog\/telehealth-adoption-maturity-a-realistic-outlook\/","og_site_name":"RingCentral Blog","article_publisher":"https:\/\/www.facebook.com\/ringcentral","article_published_time":"2022-06-28T17:00:38+00:00","og_image":[{"width":930,"height":700,"url":"https:\/\/www.ringcentral.com\/us\/en\/blog\/wp-content\/uploads\/2022\/06\/telehealth-main.jpeg","type":"image\/jpeg"}],"author":"Lance Mehaffey","twitter_card":"summary_large_image","twitter_creator":"@ringcentral","twitter_site":"@ringcentral","twitter_misc":{"Written by":"Lance Mehaffey","Est. reading time":"5 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/telehealth-adoption-maturity-a-realistic-outlook\/#article","isPartOf":{"@id":"\/us\/en\/blog\/telehealth-adoption-maturity-a-realistic-outlook\/"},"author":{"name":"Lance Mehaffey","@id":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/#\/schema\/person\/a6b1815c7d4a150371b61ed482d66f5e"},"headline":"Telehealth adoption maturity: a realistic outlook","datePublished":"2022-06-28T17:00:38+00:00","mainEntityOfPage":{"@id":"\/us\/en\/blog\/telehealth-adoption-maturity-a-realistic-outlook\/"},"wordCount":948,"publisher":{"@id":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/#organization"},"image":{"@id":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/telehealth-adoption-maturity-a-realistic-outlook\/#primaryimage"},"thumbnailUrl":"\/us\/en\/blog\/wp-content\/uploads\/2022\/06\/telehealth-main.jpeg","keywords":["post-COVID telehealth","telehealth","virtual visits"],"articleSection":["Healthcare"],"inLanguage":"en-US"},{"@type":"WebPage","@id":"\/us\/en\/blog\/telehealth-adoption-maturity-a-realistic-outlook\/","url":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/telehealth-adoption-maturity-a-realistic-outlook\/","name":"Telehealth adoption maturity: a realistic outlook | RingCentral Blog","isPartOf":{"@id":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/#website"},"primaryImageOfPage":{"@id":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/telehealth-adoption-maturity-a-realistic-outlook\/#primaryimage"},"image":{"@id":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/telehealth-adoption-maturity-a-realistic-outlook\/#primaryimage"},"thumbnailUrl":"\/us\/en\/blog\/wp-content\/uploads\/2022\/06\/telehealth-main.jpeg","datePublished":"2022-06-28T17:00:38+00:00","description":"Telehealth has exploded since 2020. Learn more about the future of telehealth and the factors that will impact its use.","breadcrumb":{"@id":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/telehealth-adoption-maturity-a-realistic-outlook\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/telehealth-adoption-maturity-a-realistic-outlook\/"]}]},{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/telehealth-adoption-maturity-a-realistic-outlook\/#primaryimage","url":"\/us\/en\/blog\/wp-content\/uploads\/2022\/06\/telehealth-main.jpeg","contentUrl":"\/us\/en\/blog\/wp-content\/uploads\/2022\/06\/telehealth-main.jpeg","width":930,"height":700,"caption":"Patient participates in telehealth discussion from mobile."},{"@type":"BreadcrumbList","@id":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/telehealth-adoption-maturity-a-realistic-outlook\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/"},{"@type":"ListItem","position":2,"name":"Telehealth adoption maturity: a realistic outlook"}]},{"@type":"WebSite","@id":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/#website","url":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/","name":"RingCentral Blog","description":"Intelligent Communications","publisher":{"@id":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Organization","@id":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/#organization","name":"RingCentral","url":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/#\/schema\/logo\/image\/","url":"\/us\/en\/blog\/wp-content\/uploads\/2025\/04\/ringcentral-logo.png","contentUrl":"\/us\/en\/blog\/wp-content\/uploads\/2025\/04\/ringcentral-logo.png","width":2048,"height":309,"caption":"RingCentral"},"image":{"@id":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/ringcentral","https:\/\/x.com\/ringcentral","https:\/\/www.linkedin.com\/company\/ringcentral\/","https:\/\/www.instagram.com\/ringcentral"]},{"@type":"Person","@id":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/#\/schema\/person\/a6b1815c7d4a150371b61ed482d66f5e","name":"Lance Mehaffey","image":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/secure.gravatar.com\/avatar\/3515b4bfc2170f6873b43016cada4aca3fb2d79566c22517f1d39f424d9be6dd?s=96&d=mm&r=g","url":"https:\/\/secure.gravatar.com\/avatar\/3515b4bfc2170f6873b43016cada4aca3fb2d79566c22517f1d39f424d9be6dd?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/3515b4bfc2170f6873b43016cada4aca3fb2d79566c22517f1d39f424d9be6dd?s=96&d=mm&r=g","caption":"Lance Mehaffey"},"description":"Lance Mehaffey has spent over 20 years exploring the healthcare space as a facility administrator and while leading the industry go-to-market and sales enablement strategy for global information and communication technology companies. He focuses heavily on how cloud-based communication, collaboration, and contact center solutions can enable providers, payers, and life science organizations to reimagine patient and client engagement, cross-functional team agility, and operational workflow efficiency.","sameAs":["https:\/\/Ringcentral.com"],"url":"\/us\/en\/blog\/author\/lance-mehaffey\/"}]}},"rc_img_url":"\/us\/en\/blog\/wp-content\/uploads\/2022\/06\/telehealth-main.jpeg","rcblog_by_author":"<a href=\"\/us\/en\/blog\/author\/lance-mehaffey\/amp\" data-dl-events-click=\"true\" data-dl-element=\"link\"><span class=\"image\"><img src=\"https:\/\/secure.gravatar.com\/avatar\/3515b4bfc2170f6873b43016cada4aca3fb2d79566c22517f1d39f424d9be6dd?s=96&d=mm&r=g\" alt=\"\" width=\"30\" height=\"30\" layout=\"fixed\"><\/img><\/span><span class=\"by-author-name\">Lance Mehaffey<\/span><\/a>","rc_author_full_name":"Lance Mehaffey","rc_author_avatar":"\/us\/en\/blog\/wp-content\/uploads\/2023\/02\/Lance-Headshot-11-21-22.jpg","rc_author_link":"\/us\/en\/blog\/author\/lance-mehaffey\/amp","rc_post_categories":"<a href=\"\/us\/en\/blog\/category\/verticals\/healthcare\/amp\">Healthcare<\/a>","amp_link":"\/us\/en\/blog\/telehealth-adoption-maturity-a-realistic-outlook\/amp","excerpt_title":"Telehealth adoption maturity: a realistic outlook","_links":{"self":[{"href":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/wp-json\/wp\/v2\/posts\/52512","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/wp-json\/wp\/v2\/users\/292"}],"replies":[{"embeddable":true,"href":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/wp-json\/wp\/v2\/comments?post=52512"}],"version-history":[{"count":0,"href":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/wp-json\/wp\/v2\/posts\/52512\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/wp-json\/wp\/v2\/media\/52513"}],"wp:attachment":[{"href":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/wp-json\/wp\/v2\/media?parent=52512"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/wp-json\/wp\/v2\/categories?post=52512"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/wp-json\/wp\/v2\/tags?post=52512"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}