{"id":52307,"date":"2022-06-07T12:37:50","date_gmt":"2022-06-07T19:37:50","guid":{"rendered":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/?p=52307"},"modified":"2025-09-18T21:18:39","modified_gmt":"2025-09-19T04:18:39","slug":"introducing-the-redesigned-ringcentral-customer-developer-community","status":"publish","type":"post","link":"\/us\/en\/blog\/introducing-the-redesigned-ringcentral-customer-developer-community\/","title":{"rendered":"Introducing: The redesigned RingCentral Customer &#038; Developer Community"},"content":{"rendered":"<h3 class=\"heading h3\"><span style=\"font-weight: 400;\">The Community at a glance:<\/span><\/h3>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><a href=\"#one\"><span style=\"font-weight: 400;\">Impactful resources<\/span><\/a><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><a href=\"#two\"><span style=\"font-weight: 400;\">Getting started guide<\/span><\/a><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><a href=\"#three\"><span style=\"font-weight: 400;\">Streamlined topics<\/span><\/a><\/li>\n<\/ul>\n<hr \/>\n<p><span style=\"font-weight: 400;\">When\u2019s the last time you visited the <\/span><strong><a href=\"https:\/\/community.ringcentral.com\/\">RingCentral Community<\/a><\/strong><span style=\"font-weight: 400;\">? If you haven\u2019t, now\u2019s the perfect time to check it out!\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">We\u2019re excited to announce that the Community has recently been redesigned, creating a more unified and accessible platform. When redesigning the Community, the goal was to make it easier for customers to create posts, access RingCentral News &amp; Announcements, and search through popular topics. <\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><span style=\"font-weight: 400;\">The RingCentral Community is a space where folks can virtually gather, ask questions and crowdsource answers\/best practices from other customers. From Admins and End Users to Developers, there\u2019s always someone happy to lend a hand\u2013 we\u2019ve got a Community space for you!\u00a0<\/span><\/p>\n<h2 class=\"heading h2\"><span style=\"font-weight: 400;\"><a id=\"one\"><\/a>Impactful resources<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">The redesigned Community experience makes it easy to find solutions and support. Quick access to resources like RingCentral University (for training, webinars, and more!), the Support Site and our excellent, comprehensive Knowledge Base with AI search technology, and easy to search topics within the Community to help you find the answers and the experts with product knowledge and experience. <\/span><\/p>\n<p><img decoding=\"async\" class=\"aligncenter wp-image-52312 size-full\" src=\"\/us\/en\/blog\/wp-content\/uploads\/2022\/06\/Community-Redesgin-Blog-Suport-Banner-e1654616316739.png\" alt=\"\" width=\"1500\" height=\"536\" \/><\/p>\n<p><span style=\"font-weight: 400;\">And don\u2019t forget! You can reach the RingCentral Ideas Portal easily from the Community and share your product ideas and feature improvements. Whether you\u2019re an admin supporting your whole team, an employee attending meetings with RingCentral Video, or a developer using integrations, we want to hear from you!<\/span><\/p>\n<h2 class=\"heading h2\"><span style=\"font-weight: 400;\"><a id=\"two\"><\/a>Getting started guide<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">The RingCentral Community has a wealth of information, but sometimes it\u2019s nice to have some direction on where to get started.\u00a0<\/span><\/p>\n<p><img decoding=\"async\" class=\"aligncenter wp-image-52313 size-full\" src=\"\/us\/en\/blog\/wp-content\/uploads\/2022\/06\/Community-Redesign-Blog-Get-Started-e1654616356362.png\" alt=\"\" width=\"1500\" height=\"648\" \/><\/p>\n<p><span style=\"font-weight: 400;\"><br \/>\n<\/span><span style=\"font-weight: 400;\">We\u2019ve added a handy web panel with some of our most popular content and options for getting the answers you need.\u00a0<\/span><\/p>\n<h2 class=\"heading h2\"><span style=\"font-weight: 400;\">Streamlined topics for easy browsing<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">Easily browse through popular topics based on different RingCentral products and functionality to find discussions to join in on. Tagging your questions with applicable topics makes it easier for other community members to find solutions or continue the conversation with experts.\u00a0\u00a0<\/span><\/p>\n<p><img decoding=\"async\" class=\"aligncenter wp-image-52314 size-full\" src=\"\/us\/en\/blog\/wp-content\/uploads\/2022\/06\/Community-Redesign-Blog-Popular-Topics-1-e1654616390499.png\" alt=\"\" width=\"1500\" height=\"540\" \/><\/p>\n<h2><span style=\"font-weight: 400;\">Join us today!\u00a0<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">We\u2019re excited for the future of the RingCentral Community. We\u2019d love to see you join the conversations, get involved, and share your talents and expertise. And stay tuned for further improvements to the member experience &#8211; we\u2019re keenly focused on providing an exceptional space to learn, share and grow.\u00a0<\/span><\/p>\n<p style=\"text-align: center;\"><span style=\"font-weight: 400;\"><a href=\"https:\/\/community.ringcentral.com\" onclick=\"window.open('https:\/\/community.ringcentral.com', '_blank'); return false;\" class=\"shedule-demo-button\">Join the community<\/a><\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>The Community at a glance: Impactful resources Getting started guide Streamlined topics When\u2019s the last time you visited the RingCentral Community? If you haven\u2019t, now\u2019s the perfect time to check it out!\u00a0 We\u2019re excited to announce that the Community has recently been redesigned, creating a more unified and accessible platform. When redesigning the Community, the &#8230;<\/p>\n","protected":false},"author":1141,"featured_media":52311,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[18885],"tags":[],"class_list":["post-52307","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-ringcentral-newsdesk"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v19.3 (Yoast SEO v27.2) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Introducing: The redesigned RingCentral Customer &amp; Developer Community | RingCentral Blog<\/title>\n<meta name=\"description\" content=\"Learn about our revamped online resource space for RingCentral customers and developers.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.ringcentral.com\/us\/en\/blog\/introducing-the-redesigned-ringcentral-customer-developer-community\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Introducing: The redesigned RingCentral Customer &amp; 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