{"id":52046,"date":"2022-05-17T10:00:29","date_gmt":"2022-05-17T17:00:29","guid":{"rendered":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/?p=52046"},"modified":"2024-08-22T01:07:05","modified_gmt":"2024-08-22T08:07:05","slug":"how-teachers-can-help-students-achieve-communication-literacy","status":"publish","type":"post","link":"\/us\/en\/blog\/how-teachers-can-help-students-achieve-communication-literacy\/","title":{"rendered":"How teachers can help students achieve communication literacy"},"content":{"rendered":"<p><b>Highlights:<\/b><\/p>\n<p><span style=\"font-weight: 400;\">This article explores the following key topics related to communication literacy:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">The definition of communication literacy, including a comparison of traditional literacy and digital literacy<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Awareness of the various communications channels popular in the current environment<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Applying conventional communication principles and social etiquette in the digital world<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Benefits of hands-on application of learned concepts<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">The role of unified communications solutions in institutions and businesses<\/span><\/li>\n<\/ul>\n<hr \/>\n<p><span style=\"font-weight: 400;\">\ud83d\udc69\u200d\ud83c\udfeb \ud83d\udcbb \ud83d\udcda Need a refresher on virtual learning best practices? Grab our eBook for tips, techniques, and tools.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\t<\/p>\n<div class=\"download-form-widget enterprise-download-form\" data-url=\"https:\/\/netstorage.ringcentral.com\/documents\/ringcentral-education-virtual-learning-tips-techniques-and-tools.pdf\" data-id=\"69d9520488fe3\" id=\"69d9520488fe3\">\n\t\t<button tabindex=\"on\"  on=\"tap:69d9520488fe3.toggleClass(class='open')\" class=\"open-modal-download-action download-form-button\" type=\"submit\">\ud83d\udcd9 Get the eBook<\/button><\/p>\n<div class=\"download-form-modal\">\n<div class=\"download-form-modal-body\">\n<div class=\"download-form-modal-content\">\n<div class=\"download-form-modal-title\">\ud83d\udc40 \u200a Get this free eBook to learn more about virtual learning.<\/div>\n<form class=\"download-form ENTERPRISE\" method=\"post\">\n<div class=\"download-form-part\">\n\t\t\t\t\t\t\t<input class=\"download-form-input\" aria-label=\"Full Name\" aria-required=\"true\" aria-invalid=\"false\" type=\"text\" name=\"fullname\" placeholder=\"Full Name\" data-dl-events-hover=\"true\" data-dl-element=\"text\" data-dl-additional-info=\"enterprise download form\">\n\t\t\t\t\t\t<\/div>\n<div class=\"download-form-part\">\n\t\t\t\t\t\t\t<input class=\"download-form-input\" aria-label=\"Email (please enter a work email address)\" aria-required=\"true\" aria-invalid=\"false\" type=\"email\" autocomplete=\"on\" name=\"email\" placeholder=\"Email (please enter a work email address)\" data-dl-events-hover=\"true\" data-dl-element=\"email\" data-dl-additional-info=\"enterprise download form\">\n\t\t\t\t\t\t<\/div>\n<div>\n\t\t\t\t\t\t\t<input type=\"hidden\" name=\"popup_form\" value=\"1\">\n\t\t\t\t\t\t<\/div>\n<div><input type=\"hidden\" name=\"Asset_ID__c\" value=\"ODAM-01950\" class=\"download-form-input\"><\/div>\n<div>\n\t\t\t\t\t\t\t<input type=\"hidden\" name=\"Lead_Entry_Source__c\" value=\"RC Blog Enterprise\" class=\"download-form-input\"\/>\n\t\t\t\t\t\t<\/div>\n<div class=\"download-form-part\">\n\t\t\t\t\t\t\t<button class=\"download-form-submit\" type=\"submit\" data-dl-element=\"button\" data-no-auto-dl=\"true\" data-dl-additional-info=\"enterprise download form\" data-dl-name=\"Get it now\">Get it now<\/button>\n\t\t\t\t\t\t<\/div>\n<\/p><\/form>\n<p> \t\t\t\t\t<button on=\"tap:69d9520488fe3.toggleClass(class='open')\" role=\"button\" tabindex=\"0\"  class=\"download-form-modal-close\"><\/button>\n\t\t\t\t<\/div>\n<div class=\"download-form-modal-thank\"> Enjoy!<\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<p>\t<\/span><\/p>\n<hr \/>\n<p><span style=\"font-weight: 400;\">Communication literacy is a skill set that includes effective communication abilities, along with understanding of social norms and etiquette. In the modern world, much of the emphasis in communication literacy centers on digital platforms. This specific area is known as digital literacy.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Effective communication and socialization skills remain as critical as ever to successful personal and professional relationships. However, the multitude of technology systems in place and privacy and security risks make communication literacy instruction challenging.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\t<\/p>\n<div class=\"rc-subscribe\" id=\"new-rc-subscribe\"  style=\"background-image:url('\/us\/en\/blog\/wp-content\/themes\/ringcentral\/assets\/images\/temp\/subscribe.png')\">\n\t\t<button class=\"close js-popup-close\"><svg class=\"icon_close_mobile\" width=\"20\" height=\"20\"><use xlink:href=\"#icon_close_mobile\"><\/use><\/svg><\/button><\/p>\n<div class=\"rc-subscribe__wrapper\">\n<div class=\"rc-subscribe__wrapper_text\">\n<h3 class=\"rc-subscribe__title h2\">Stay informed with RingCentral<\/h3>\n<div class=\"rc-subscribe__subtitle\">Subscribe to our emails for the latest blogs, events, and exclusive content on AI-powered communication solutions. Stay ahead with insights and tips from the leader in trusted AI communications.<\/p>\n<p>\t\t\t\t\t<a href=\"https:\/\/www.ringcentral.com\/legal\/privacy-notice.html\" target=\"_blank\" data-dl-name=\"Privacy Notic\" data-dl-element=\"link\" data-dl-additional-info=\"social\" rel=\"noreferrer noopener\">Privacy Notice<\/a>\n\t\t\t\t<\/div>\n<\/p><\/div>\n<div class=\"rc-subscribe__wrapper_form\">\n<form class=\"\" data-event-init=\"true\" novalidate data-js-form>\n<div class=\"rc-subscribe__row\">\n\t\t\t\t\t\t<input\n\t\t\t\t\t\t\t\tname=\"email\"\n\t\t\t\t\t\t\t\tplaceholder=\"Email address *\"\n\t\t\t\t\t\t\t\ttitle=\"Must be valid email. example@yourdomain.com\"\n\t\t\t\t\t\t\t\tminlength=\"4\"\n\t\t\t\t\t\t\t\tmaxlength=\"255\"\n\t\t\t\t\t\t\t\ttype=\"email\"\n\t\t\t\t\t\t\t\trequired\n\t\t\t\t\t\t\t\tpattern=\"[a-z0-9._%+\\-]+@[a-z0-9.\\-]+\\.[a-z]{2,}$\"\n\t\t\t\t\t\t\t\tclass=\"field__control\"\n\t\t\t\t\t\t\t\tautocomplete=\"on\"\n\t\t\t\t\t\t\t\taria-required=\"true\"\n\t\t\t\t\t\t\t\tdata-dl-events-hover=\"true\"\n\t\t\t\t\t\t\t\tdata-dl-element=\"email\"\n\t\t\t\t\t\t\t\tdata-dl-additional-info=\"LET'S WORK TOGETHER\"\n\t\t\t\t\t\t\t\taria-label=\"Email address *\"\n\t\t\t\t\t\t\t\taria-errormessage=\"email-subscribe-errors\"\n\t\t\t\t\t\t><br \/>\n\t\t\t\t\t\t<span class=\"field__errors\" id=\"email-subscribe-errors\" data-js-form-field-errors><\/span>\n\t\t\t\t\t<\/div>\n<div class=\"rc-subscribe__row\">\n\t\t\t\t\t\t<select\n\t\t\t\t\t\t\t\tname=\"Country__c\"\n\t\t\t\t\t\t\t\trequired\n\t\t\t\t\t\t\t\tclass=\"field__control\"\n\t\t\t\t\t\t\t\taria-required=\"true\"\n\t\t\t\t\t\t\t\taria-expanded=\"false\"\n\t\t\t\t\t\t\t\taria-label=\"Country *\"\n\t\t\t\t\t\t\t\taria-errormessage=\"country-subscribe-errors\"\n\t\t\t\t\t\t><option value=\"\" disabled=\"disabled\" selected=\"selected\">Country<\/option><option value=\"Canada\">Canada<\/option><option value=\"United_States\">United States<\/option><\/select><\/p>\n<p>\t\t\t\t\t\t<span class=\"field__errors\" id=\"country-subscribe-errors\" data-js-form-field-errors><\/span>\n\t\t\t\t\t<\/div>\n<div class=\"rc-subscribe__row\">\n\t\t\t\t\t\t<button type=\"submit\" data-event-init=\"true\">Subscribe<\/button>\n\t\t\t\t\t<\/div>\n<\/p><\/form>\n<\/p><\/div>\n<\/p><\/div>\n<div class=\"confirm-form\" role=\"status\" aria-live=\"polite\" style=\"display: none;\" aria-hidden=\"true\">\n<div class=\"confirm-form__text\">Thank you for your interest in RingCentral<\/div>\n<\/p><\/div>\n<\/p><\/div>\n<p>\t<\/span><\/p>\n<h2><b><a id=\"Strategies\"><\/a>Strategies used to teach digital communication literacy<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">The following is a look at strategies used to teach digital communication literacy, including insights on overcoming challenges.<\/span><\/p>\n<h3><b><a id=\"Awareness\"><\/a>Awareness of communications platforms<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">One of the best places to begin instruction on digital communication literacy is with a look at the common platforms used. Students often are familiar with some, such as email and social media. Thanks to the pandemic, of course, most students became familiar with web-conferencing technology.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">However, even with awareness of these options, many students have not received instruction on how to properly use them. There are also a number of other platforms with which students likely aren\u2019t as familiar. Common channels include email, social media, web chats and chat rooms, blogs and vlogs, live-streaming, web conferencing, discussion forums, and online gaming audio and video streams. It is helpful to survey your class before you begin instruction to find out the channels with which they are most familiar and what they know about each one.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Teach students about the features of each common channel, including their respective usefulness in achieving certain communication outcomes. Include both personal and professional applications.<\/span><\/p>\n<h3><b><a id=\"socialization\"><\/a>Communication and socialization principles in a digital environment<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">Although there are a lot of differences between interpersonal communication and communication via a digital platform, basic principles of communication and social etiquette still apply. It is helpful to give students new ideas by comparing them to concepts in a frame of reference they understand.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Discuss particular facets of interpersonal communication and socialization, and then explain how those same principles apply to digital literacy. For instance, the use of friendly or professional greetings in email messages is akin to similar pleasantries in a face-to-face conversation. This type of comparison helps students understand that there is still a real person with needs and emotions on the other end of the conversation.<\/span><\/p>\n<h3><b><a id=\"Digital\"><\/a>Digital safety and sharing guidelines<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">One of the most important lessons in digital communication literacy involves online safety and sharing guidelines. Digital-native students sometimes are not fully aware of the risks posed by oversharing on social media and other digital channels. They were born into a generation that blends the \u201creal world\u201d and \u201cdigital world\u201d into one holistic system. However, it is for these very reasons that instruction on digital safety is so important.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Information posted online or through some communication gateways is not fully secure or private, and there are a lot of unscrupulous people attempting to hack personal, confidential, and private data.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Digital safety instruction includes coverage of the following topics:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Privacy settings on devices<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Security risks on popular platforms<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Sharing guidelines<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Warning signs of safety threats<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Phishing schemes<\/span><\/li>\n<\/ul>\n<p><img decoding=\"async\" class=\"aligncenter size-full wp-image-52048\" src=\"\/us\/en\/blog\/wp-content\/uploads\/2022\/05\/digital-comms.jpeg\" alt=\"Two students interacting with each other while holding a mobile phone\" width=\"930\" height=\"620\" \/><\/p>\n<h3><b><a id=\"Hands-on\"><\/a>Hands-on application<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">As with any other type of instruction, hands-on learning reinforces theoretical principles. Students learn best when they practice applying the skills you teach them, with an opportunity to receive guidance and feedback in the process. You can demonstrate use of various communications platforms for students, and then let them practice on their own devices. Observe, ask questions, and share what you notice.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Many institutions now use unified communications solutions to facilitate more collaborative communication among educators. These systems allow for seamless interaction across all common channels. They also allow you to easily share documents and track conversations, while operating in a safe environment protected by multi-factor authentication and other security protocols.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Educators also use a UCS to interact with remote students or outside normal school times. If your school has a UCS in place, you can demonstrate its capabilities to your students. This type of demonstration helps them understand the concepts of flexible and adaptable communication. You can also teach them about the various institutions and businesses that use this type of system and why. Some of your students are likely to use it in their future careers.<\/span><\/p>\n<p><span style=\"font-weight: 400;\"><\/p>\n<div class=\"rc-post-content-cta rc-post-content-cta_yellow\">\n<div class=\"rc-post-content-cta-columns\">\n<div class=\"bottom-cta-img\">\n\t\t\t\t<img decoding=\"async\" width=\"930\" height=\"700\" src=\"\/us\/en\/blog\/wp-content\/uploads\/2022\/05\/voice-educator.jpeg\" class=\"responsive-image\" alt=\"\" \/>\t\t\t<\/div>\n<div class=\"bottom-cta-copy\">\n<div class=\"headline-copy\" style=\"text-align:left;\"><\/span><b>UP NEXT: The new age of voice in education<\/b><span style=\"font-weight: 400;\"><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<div class=\"rc-post-content-cta-footer\">\n<div class=\"bottom-cta-logo-container\">\n<div class=\"bottom-cta-logo\"><span aria-hidden=\"true\"><svg width=\"154\" height=\"34\" viewBox=\"0 0 154 34\" fill=\"#000\" role=\"img\" aria-labelledby=\"cta-ring-logo-1217448533\" 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9.60219Z\" \/>\n\t\t\t\t\t\t\t<path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M16.9769 0.548269C16.101 0.914019 15.307 1.44981 14.6364 2.12196L16.332 3.81756C16.7764 3.37 17.3041 3.01548 17.8865 2.77325C18.4688 2.53102 19.0928 2.40429 19.7232 2.40269C20.3537 2.40108 20.9777 2.523 21.5616 2.76362C22.1439 3.00264 22.6749 3.35556 23.1225 3.79991L24.8181 2.10431C23.8106 1.1001 22.5289 0.415123 21.1333 0.139206C19.7377 -0.139919 18.2907 0.00285184 16.9769 0.548269Z\" \/>\n\t\t\t\t\t\t<\/svg><\/span><\/div>\n<\/p><\/div>\n<div class=\"bottom-cta-link\">\n\t\t\t\t<a href=\"https:\/\/www.ringcentral.com\/us\/en\/blog\/the-new-age-of-voice-in-education\/\" class=\"view-all view-all-brown\" data-dl-name=\"Read the blog\" data-dl-element=\"button\" data-dl-additional-info=\"bottom cta banner\" data-no-auto-dl=\"true\">Read the blog<span class=\"svg-icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"#000\" role=\"img\" aria-labelledby=\"cta-ring-arrow-1217448533\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n\t\t\t\t\t<title id=\"cta-ring-arrow-1217448533\">Ring Central Logo<\/title>\t\n\t\t\t\t\t<path d=\"M0 11.5C0 11.2239 0.223858 11 0.5 11H21.6797C21.9559 11 22.1797 11.2239 22.1797 11.5V12.5C22.1797 12.7761 21.9559 13 21.6797 13H0.5C0.223858 13 0 12.7761 0 12.5V11.5Z\" ><\/path>\n\t\t\t\t\t<path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M21.1718 12.0001L15.8086 6.63691C15.6134 6.44165 15.6134 6.12506 15.8086 5.9298L16.5157 5.22269C16.711 5.02743 17.0276 5.02743 17.2228 5.22269L23.6467 11.6465C23.8419 11.8418 23.8419 12.1584 23.6467 12.3536L17.2228 18.7775C17.0276 18.9727 16.711 18.9727 16.5157 18.7775L15.8086 18.0704C15.6134 17.8751 15.6134 17.5585 15.8086 17.3633L21.1718 12.0001Z\" ><\/path>\n\t\t\t\t<\/svg><\/span><\/a>\n\t\t\t<\/div>\n<\/p><\/div>\n<\/p><\/div>\n<p>\t<\/span><\/p>\n<h2><b><a id=\"RingCentral\"><\/a>RingCentral supports communication literacy<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">Communication literacy in the digital era requires a combination of technology skills with communication and socialization acumen. This is a delicate balance for teachers to manage. You have to instruct students on the capabilities of advanced communication systems while warning about potential dangers that exist. You also have to blend instruction on tech platforms with teaching traditional interpersonal skills.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Given the challenges of teaching digital communication literacy, it is important to have the best systems in place. RingCentral&#8217;s cloud-based comprehensive communications solution has become a huge part of business success, through features such as <a href=\"https:\/\/www.ringcentral.com\/lp\/small-business-phone-service.html\">business phone service<\/a>, <a href=\"https:\/\/www.ringcentral.com\/virtual-call-center.html\">virtual call center<\/a>, <a href=\"https:\/\/www.ringcentral.com\/contact-center.html\">contact center<\/a> and <a href=\"https:\/\/www.ringcentral.com\/ccaas.html\">CCaaS<\/a>. RingCentral has also become a key piece of the digital communications infrastructure in many schools, with <a href=\"https:\/\/www.ringcentral.com\/video-call.html\">video call<\/a> and <a href=\"https:\/\/www.ringcentral.com\/free-conference-call.html\">conference call services<\/a> already key elements.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">This type of platform provides an effective solution for educators to collaborate and share information and resources. It also provides a method by which teachers can expand educational access to students across all common platforms. Part of that education comes from the demonstration of communication inherent within the system.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">RingCentral offers one of the most effective unified communications solutions available while featuring the most advanced security measures available. <\/span><a href=\"https:\/\/www.ringcentral.com\/view_demo.html?__mscta=2882_91755_3444\"><span style=\"font-weight: 400;\">See how it can benefit your school today.<\/span><\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Highlights: This article explores the following key topics related to communication literacy: The definition of communication literacy, including a comparison of traditional literacy and digital literacy Awareness of the various communications channels popular in the current environment Applying conventional communication principles and social etiquette in the digital world Benefits of hands-on application of learned concepts &#8230;<\/p>\n","protected":false},"author":1020,"featured_media":52047,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[18755],"tags":[],"class_list":["post-52046","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-education"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v19.3 (Yoast SEO v27.2) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>How teachers can help students achieve communication literacy | RingCentral Blog<\/title>\n<meta name=\"description\" content=\"Communication literacy is an important skill set for students. 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