{"id":51970,"date":"2022-05-18T08:44:35","date_gmt":"2022-05-18T15:44:35","guid":{"rendered":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/?p=51970"},"modified":"2025-03-13T06:19:30","modified_gmt":"2025-03-13T13:19:30","slug":"effective-hybrid-teams","status":"publish","type":"post","link":"\/us\/en\/blog\/effective-hybrid-teams\/","title":{"rendered":"Effective hybrid teams: 9 ways to work smarter"},"content":{"rendered":"<p>The future of work is already here, and it&#8217;s hybrid teams. Learning to lead and manage effective hybrid teams is crucial in businesses of all sizes, across all industries. The world is never going back to 100% in-office, it seems, so the ability to navigate this new normal is a great tool to add to your leadership arsenal.<\/p>\n<p><span style=\"font-weight: 400;\">Hybrid teams<\/span><span style=\"font-weight: 400;\"> can be highly effective, as recent history demonstrates. However, that doesn\u2019t mean they just naturally are! To streamline your <\/span><span style=\"font-weight: 400;\">hybrid work<\/span><span style=\"font-weight: 400;\"> processes and improve productivity with your hybrid team, you need to put in the work.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">There are a lot of ways to keep your hybrid team on track. Let&#8217;s look at nine ways you can make an impact.\u00a0\u00a0<\/span><\/p>\n<p>Today we&#8217;ll cover:<\/p>\n<ul>\n<li><a href=\"#one\">What is a hybrid team?\u00a0<\/a><\/li>\n<li><a href=\"#two\">What an effective hybrid team looks like<\/a><\/li>\n<li><a href=\"#three\">What a dysfunctional hybrid team looks like\u00a0<\/a><\/li>\n<li><a href=\"#four\">9 ways to lead effective hybrid teams<\/a><\/li>\n<\/ul>\n<hr \/>\n<p><strong>\ud83d\udcca How are businesses navigating hybrid work today?\u00a0<\/strong>Get all the facts &amp; figures in our free <em>State of Hybrid Work<\/em> report.<\/p>\n<div class=\"download-form-widget standart-download-form\" data-url=\"https:\/\/netstorage.ringcentral.com\/report\/2021_state_of_hybrid_work.pdf\" data-id=\"69d48fa393a62\" id=\"69d48fa393a62\">\n\t\t<button tabindex=\"on\"  on=\"tap:69d48fa393a62.toggleClass(class='open')\" class=\"open-modal-download-action download-form-button\" type=\"submit\">Get the report<\/button><\/p>\n<div class=\"download-form-modal\">\n<div class=\"download-form-modal-body\">\n<div class=\"download-form-modal-content\">\n<div class=\"download-form-modal-title\">The State of Hybrid Work Report: How small businesses are managing a new normal<\/div>\n<form class=\"download-form SMB\" method=\"post\">\n<div class=\"download-form-part\">\n\t\t\t\t\t\t\t<input class=\"download-form-input\" aria-label=\"Full Name\" aria-required=\"true\" aria-invalid=\"false\" type=\"text\" name=\"fullname\" placeholder=\"Full Name\" data-dl-events-hover=\"true\" data-dl-element=\"text\" data-dl-additional-info=\"download form\">\n\t\t\t\t\t\t<\/div>\n<div class=\"download-form-part\">\n\t\t\t\t\t\t\t<input class=\"download-form-input\" aria-label=\"Email (please enter a work email address)\" aria-required=\"true\" aria-invalid=\"false\" type=\"email\" autocomplete=\"on\" name=\"email\" placeholder=\"Email (please enter a work email address)\" data-dl-events-hover=\"true\" data-dl-element=\"email\" data-dl-additional-info=\"download form\">\n\t\t\t\t\t\t<\/div>\n<div>\n\t\t\t\t\t\t\t<input type=\"hidden\" name=\"popup_form\" value=\"1\">\n\t\t\t\t\t\t<\/div>\n<div><input type=\"hidden\" name=\"Asset_ID__c\" value=\"ODAM-01464\" class=\"download-form-input\"><\/div>\n<div>\n\t\t\t\t\t\t\t<input type=\"hidden\" name=\"Lead_Entry_Source__c\" value=\"RC Blog\" class=\"download-form-input\"\/>\n\t\t\t\t\t\t<\/div>\n<div class=\"download-form-part\">\n\t\t\t\t\t\t\t<button class=\"download-form-submit\" type=\"submit\" data-dl-element=\"button\" data-no-auto-dl=\"true\" data-dl-additional-info=\"download form\" data-dl-name=\"Read the report\">Read the report<\/button>\n\t\t\t\t\t\t<\/div>\n<\/p><\/form>\n<p> \t\t\t\t\t<button on=\"tap:69d48fa393a62.toggleClass(class='open')\" role=\"button\" tabindex=\"0\"  class=\"download-form-modal-close\"><\/button>\n\t\t\t\t<\/div>\n<div class=\"download-form-modal-thank\"> Thanks and happy reading!<\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<hr \/>\n<h2><a id=\"one\"><\/a>What is a hybrid team?<\/h2>\n<p>Simply put, a hybrid team is a workforce that splits time between a brick-and-mortar office and working remotely.<\/p>\n<p>There are lots of different <a href=\"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/hybrid-work-model\/\">hybrid work models<\/a> out there to choose from. Some businesses have all employees split time between the office and remote work. Others allow their teams to decide if they want to be full-time remote or in-office. While there&#8217;s no wrong way to do hybrid work, there are some ways to help your team stay connected and get more done.<\/p>\n<p>Now that we know what a hybrid team is, let&#8217;s get a more practical look at how a hybrid team operates. <strong>We&#8217;ll compare two businesses\u2014Company A and Company B\u2014in their journeys with hybrid teams.<\/strong><\/p>\n<div class=\"rc-subscribe\" id=\"new-rc-subscribe\"  style=\"background-image:url('\/us\/en\/blog\/wp-content\/themes\/ringcentral\/assets\/images\/temp\/subscribe.png')\">\n\t\t<button class=\"close js-popup-close\"><svg class=\"icon_close_mobile\" width=\"20\" height=\"20\"><use xlink:href=\"#icon_close_mobile\"><\/use><\/svg><\/button><\/p>\n<div class=\"rc-subscribe__wrapper\">\n<div class=\"rc-subscribe__wrapper_text\">\n<h3 class=\"rc-subscribe__title h2\">Stay informed with RingCentral<\/h3>\n<div class=\"rc-subscribe__subtitle\">Subscribe to our emails for the latest blogs, events, and exclusive content on AI-powered communication solutions. Stay ahead with insights and tips from the leader in trusted AI communications.<\/p>\n<p>\t\t\t\t\t<a href=\"https:\/\/www.ringcentral.com\/legal\/privacy-notice.html\" target=\"_blank\" data-dl-name=\"Privacy Notic\" data-dl-element=\"link\" data-dl-additional-info=\"social\" rel=\"noreferrer noopener\">Privacy Notice<\/a>\n\t\t\t\t<\/div>\n<\/p><\/div>\n<div class=\"rc-subscribe__wrapper_form\">\n<form class=\"\" data-event-init=\"true\" novalidate data-js-form>\n<div class=\"rc-subscribe__row\">\n\t\t\t\t\t\t<input\n\t\t\t\t\t\t\t\tname=\"email\"\n\t\t\t\t\t\t\t\tplaceholder=\"Email address *\"\n\t\t\t\t\t\t\t\ttitle=\"Must be valid email. example@yourdomain.com\"\n\t\t\t\t\t\t\t\tminlength=\"4\"\n\t\t\t\t\t\t\t\tmaxlength=\"255\"\n\t\t\t\t\t\t\t\ttype=\"email\"\n\t\t\t\t\t\t\t\trequired\n\t\t\t\t\t\t\t\tpattern=\"[a-z0-9._%+\\-]+@[a-z0-9.\\-]+\\.[a-z]{2,}$\"\n\t\t\t\t\t\t\t\tclass=\"field__control\"\n\t\t\t\t\t\t\t\tautocomplete=\"on\"\n\t\t\t\t\t\t\t\taria-required=\"true\"\n\t\t\t\t\t\t\t\tdata-dl-events-hover=\"true\"\n\t\t\t\t\t\t\t\tdata-dl-element=\"email\"\n\t\t\t\t\t\t\t\tdata-dl-additional-info=\"LET'S WORK TOGETHER\"\n\t\t\t\t\t\t\t\taria-label=\"Email address *\"\n\t\t\t\t\t\t\t\taria-errormessage=\"email-subscribe-errors\"\n\t\t\t\t\t\t><br \/>\n\t\t\t\t\t\t<span class=\"field__errors\" id=\"email-subscribe-errors\" data-js-form-field-errors><\/span>\n\t\t\t\t\t<\/div>\n<div class=\"rc-subscribe__row\">\n\t\t\t\t\t\t<select\n\t\t\t\t\t\t\t\tname=\"Country__c\"\n\t\t\t\t\t\t\t\trequired\n\t\t\t\t\t\t\t\tclass=\"field__control\"\n\t\t\t\t\t\t\t\taria-required=\"true\"\n\t\t\t\t\t\t\t\taria-expanded=\"false\"\n\t\t\t\t\t\t\t\taria-label=\"Country *\"\n\t\t\t\t\t\t\t\taria-errormessage=\"country-subscribe-errors\"\n\t\t\t\t\t\t><option value=\"\" disabled=\"disabled\" selected=\"selected\">Country<\/option><option value=\"Canada\">Canada<\/option><option value=\"United_States\">United States<\/option><\/select><\/p>\n<p>\t\t\t\t\t\t<span class=\"field__errors\" id=\"country-subscribe-errors\" data-js-form-field-errors><\/span>\n\t\t\t\t\t<\/div>\n<div class=\"rc-subscribe__row\">\n\t\t\t\t\t\t<button type=\"submit\" data-event-init=\"true\">Subscribe<\/button>\n\t\t\t\t\t<\/div>\n<\/p><\/form>\n<\/p><\/div>\n<\/p><\/div>\n<div class=\"confirm-form\" role=\"status\" aria-live=\"polite\" style=\"display: none;\" aria-hidden=\"true\">\n<div class=\"confirm-form__text\">Thank you for your interest in RingCentral<\/div>\n<\/p><\/div>\n<\/p><\/div>\n<h2 class=\"heading h2\"><a id=\"two\"><\/a>What an effective hybrid team looks like: Company A<\/h2>\n<p>First, the good: let&#8217;s look at Company A, a business that has hybrid work down to a science.<\/p>\n<h3 class=\"heading h3\">Team members are in near-constant communication<\/h3>\n<p>When Company A moved to a hybrid work model, leadership invested upfront in <a href=\"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/what-is-collaboration-software\/\">collaboration software<\/a> to keep everyone in touch. At any given moment, employees are sharing files via their <a href=\"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/team-messaging-apps\/\">team messaging app<\/a>, calling each other via <a href=\"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/cloud-phone-small-business\/\">cloud phone<\/a> for a quick chat, or hopping on <a href=\"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/video-conferencing-apps\/\">video conferences<\/a> to give presentations.<\/p>\n<p>In fact, Company A really thought about how frustrating it is to switch between apps all day. So when they went hybrid, they got <a href=\"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/what-is-cloud-communications\/\">cloud communications software<\/a> that handles messaging, video, and phone calls all in one app:<\/p>\n<p><img decoding=\"async\" class=\"aligncenter wp-image-49182 size-full\" src=\"\/us\/en\/blog\/wp-content\/uploads\/2021\/09\/Creating-a-Team-Huddle-2.gif\" alt=\"ringcentral team huddle - switch from message to video\" width=\"1280\" height=\"800\" \/><\/p>\n<h3 class=\"heading h3\">Everyone knows their role and what&#8217;s expected of them<\/h3>\n<p>No matter where team members spend their day, the expectations for their work day are clear. They know when they need to be online and available, when their breaks are, and when it&#8217;s time to sign off for the day. Their boss has set clear goals for their work and follows up with them regularly to make sure there are no roadblocks.<\/p>\n<h3 class=\"heading h3\">Remote employees feel like part of the team<\/h3>\n<p>Company A works hard to ensure their remote team members feel included and like part of the company. And this doesn&#8217;t just mean they remember to invite them to meetings! Remote team members are given equal opportunities to lead projects and presentations and are also considered for future leadership roles, just like their in-office coworkers.<\/p>\n<h3 class=\"heading h3\">Happy hybrid teams means happier customers<\/h3>\n<p>Company A has given their team members the right tools and the flexibility to get the job done, wherever they work. Because of this invested trust, team members feel happy and supported, no matter if they work in the office or at home. This increase in <a href=\"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/employee-happiness\/\">employee happiness<\/a> has led to a higher quality of work, <a href=\"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/customer-happiness\/\">happier customers<\/a>, and increased employee retention.<\/p>\n<h2 class=\"heading h2\"><a id=\"three\"><\/a>What a dysfunctional hybrid team looks like: Company B<\/h2>\n<p>Now let&#8217;s take a trip to Company B, where hybrid work is a little&#8230; less than rosy.<\/p>\n<h3 class=\"heading h3\">Communication issues slow down work<\/h3>\n<p>Since going hybrid, Company B has been making do with their existing communications infrastructure instead of upgrading. Their team messaging app was built for in-office chats and isn&#8217;t equipped with file sharing, task tracking, or the option to hop on a <a class=\"waffle-rich-text-link\" href=\"https:\/\/www.ringcentral.com\/video-call.html\">video call<\/a> in case things get confusing.<\/p>\n<p>Important conversations and documents are lost in mile-long email threads, which has caused projects to lose steam.<\/p>\n<h3>An unclear <a href=\"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/hybrid-work-schedule\/\">hybrid work schedule<\/a> confuses everyone<\/h3>\n<p>Company B hasn&#8217;t put much thought into how to structure their hybrid teaming, and it shows. No one knows who&#8217;s going to be in the office and on which days. This wouldn&#8217;t be a big problem, if their clunky communications software didn&#8217;t make the team favor in-person conversations.<\/p>\n<h3 class=\"heading h3\">Lack of trust leads to micromanaging remote employees<\/h3>\n<p>Company B feels like they were forced into hybrid work, and leadership has dragged its feet on seeing the benefits. In fact, they don&#8217;t think remote team members can be trusted to work as well as in-office employees.<\/p>\n<p>Managers waste a lot of time &#8220;keeping tabs&#8221; on remote team members and creating arbitrary rules about when and how folks can work from home. This has created a lot of frustration and resentment between employees and management&#8230; as well as between in-office and remote employees.<\/p>\n<h3 class=\"heading h3\"><a href=\"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/proximity-bias-the-next-big-challenge-for-hybrid-and-remote-work\/\">Proximity bias<\/a> makes remote employees feel left out<\/h3>\n<p>Because the whole office can feel a lack of faith in hybrid work from the top down, no one at Company B works very hard to include the remote employees. They&#8217;re left out of important meetings and informal chats alike. Management also overlooks them for stretch projects and promotions, due to an unconscious bias against remote workers.<\/p>\n<hr \/>\n<p class=\"p1\">\ud83c\udfa7\u00a0 How do you know if you&#8217;re buying the right conference call headset? Download this step-by-step buyer&#8217;s checklist to find out<strong>.<\/strong><\/p>\n<p class=\"p1\">\n<div class=\"download-form-widget standart-download-form\" data-url=\"https:\/\/netstorage.ringcentral.com\/documents\/conference_calling_headsets_checklist.pdf\" data-id=\"69d48fa393b9a\" id=\"69d48fa393b9a\">\n\t\t<button tabindex=\"on\"  on=\"tap:69d48fa393b9a.toggleClass(class='open')\" class=\"open-modal-download-action download-form-button\" type=\"submit\">\u2705  Get the checklist<\/button><\/p>\n<div class=\"download-form-modal\">\n<div class=\"download-form-modal-body\">\n<div class=\"download-form-modal-content\">\n<div class=\"download-form-modal-title\">\ud83d\udc40 \u200a Use this free checklist to evaluate if you're buying the right conference call headset. <\/div>\n<form class=\"download-form SMB\" method=\"post\">\n<div class=\"download-form-part\">\n\t\t\t\t\t\t\t<input class=\"download-form-input\" aria-label=\"Full Name\" aria-required=\"true\" aria-invalid=\"false\" type=\"text\" name=\"fullname\" placeholder=\"Full Name\" data-dl-events-hover=\"true\" data-dl-element=\"text\" data-dl-additional-info=\"download form\">\n\t\t\t\t\t\t<\/div>\n<div class=\"download-form-part\">\n\t\t\t\t\t\t\t<input class=\"download-form-input\" aria-label=\"Email (please enter a work email address)\" aria-required=\"true\" aria-invalid=\"false\" type=\"email\" autocomplete=\"on\" name=\"email\" placeholder=\"Email (please enter a work email address)\" data-dl-events-hover=\"true\" data-dl-element=\"email\" data-dl-additional-info=\"download form\">\n\t\t\t\t\t\t<\/div>\n<div>\n\t\t\t\t\t\t\t<input type=\"hidden\" name=\"popup_form\" value=\"1\">\n\t\t\t\t\t\t<\/div>\n<div><input type=\"hidden\" name=\"Asset_ID__c\" value=\"ODAM-01724\" class=\"download-form-input\"><\/div>\n<div>\n\t\t\t\t\t\t\t<input type=\"hidden\" name=\"Lead_Entry_Source__c\" value=\"RC Blog\" class=\"download-form-input\"\/>\n\t\t\t\t\t\t<\/div>\n<div class=\"download-form-part\">\n\t\t\t\t\t\t\t<button class=\"download-form-submit\" type=\"submit\" data-dl-element=\"button\" data-no-auto-dl=\"true\" data-dl-additional-info=\"download form\" data-dl-name=\"Get it now\">Get it now<\/button>\n\t\t\t\t\t\t<\/div>\n<\/p><\/form>\n<p> \t\t\t\t\t<button on=\"tap:69d48fa393b9a.toggleClass(class='open')\" role=\"button\" tabindex=\"0\"  class=\"download-form-modal-close\"><\/button>\n\t\t\t\t<\/div>\n<div class=\"download-form-modal-thank\">Enjoy! <\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/p>\n<hr \/>\n<h2 class=\"heading h2\"><a id=\"four\"><\/a>9 ways to lead effective hybrid teams<\/h2>\n<p>Is your hybrid team situation more like Company A, or Company B? You can tell us, we won&#8217;t judge.<\/p>\n<p>Now that we know what good (and bad) hybrid teams look like and how they operate, let&#8217;s dig in on how to make your own hybrid teams run more like Company A.<\/p>\n<h3 class=\"heading h3\"><span style=\"font-weight: 400;\">1. Communication is key<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">When you&#8217;re managing a hybrid team, it&#8217;s important that everyone is on the same page. Establish regular <\/span><span style=\"font-weight: 400;\">check-ins<\/span><span style=\"font-weight: 400;\">, whether it&#8217;s through video conferencing, phone calls, or email updates. This will ensure that everyone is aware of what&#8217;s going on and that tasks are being completed efficiently.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Like Company A, it&#8217;s important to invest in powerful communications software that&#8217;s easy for your team to adopt. For instance, <a href=\"https:\/\/www.ringcentral.com\/office\/how-it-works.html\">RingCentral MVP&#8217;s app<\/a> has a super-intuitive look and feel, and it rolls all of your most important communication needs into one:<\/span><\/p>\n<ul>\n<li aria-level=\"1\"><a href=\"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/business-phone-etiquette\/\">Business phone<\/a><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Team messaging<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Video conferencing\/team huddle<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><a href=\"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/ways-to-use-free-file-sharing-in-your-ringcentral-app\/\"><span style=\"font-weight: 400;\">File sharing<\/span><\/a><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Team calendars<\/span><\/li>\n<\/ul>\n<p>You can even <strong>flip your video and phone calls between devices with one click<\/strong>, so you don&#8217;t have to drop and rejoin:<\/p>\n<p><img decoding=\"async\" class=\"aligncenter wp-image-48033 size-full\" src=\"\/us\/en\/blog\/wp-content\/uploads\/2021\/06\/Call-flip.gif\" alt=\"\" width=\"1280\" height=\"720\" \/><\/p>\n<p><span style=\"font-weight: 400;\">It&#8217;s also important to evaluate your communication. Talk to each other about what&#8217;s working and what&#8217;s not. That way, you can adjust your methods as needed.<\/span><\/p>\n<h3 class=\"heading h3\"><span style=\"font-weight: 400;\">2. <\/span><span style=\"font-weight: 400;\">Set expectations, r<\/span><span style=\"font-weight: 400;\">oles, and responsibilities<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">With any team, it&#8217;s important to set <\/span><span style=\"font-weight: 400;\">clear expectations<\/span><span style=\"font-weight: 400;\"> and clearly define roles and responsibilities from the start. This is especially true for <\/span><span style=\"font-weight: 400;\">hybrid teams<\/span><span style=\"font-weight: 400;\"> because there are a lot of moving parts and you want to avoid any confusion or miscommunication.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Outline each team member&#8217;s role, what they&#8217;re responsible for, and how they should go about completing their tasks. This will help to ensure that everyone is on the same page and that tasks are completed efficiently.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">RingCentral makes it easy to define these roles by enabling efficient communication between <\/span><span style=\"font-weight: 400;\">team members<\/span><span style=\"font-weight: 400;\"> and allowing you to set access permissions based on individual team members&#8217; needs and job responsibilities.<\/span><\/p>\n<h3 class=\"heading h3\"><span style=\"font-weight: 400;\">3. Use the right tools<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">There are a lot of great tools out there that can help you manage your hybrid team effectively. Choose tools that will make communication and collaboration easy, so your team enjoys using them every day.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Consider using a single vendor for your cloud-based communications, too. That way, you&#8217;ll get a more seamless experience, easier billing, and avoid any compatibility issues. Going all-in-one can also save you money over piecing together multiple solutions.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">RingCentral\u2019s <a class=\"waffle-rich-text-link\" href=\"https:\/\/www.ringcentral.com\/contact-center.html\">contact center<\/a> solution is another great tool for leading hybrid teams effectively. It gives you the ability to route calls to the right team member, regardless of their <\/span><span style=\"font-weight: 400;\">physical location<\/span><span style=\"font-weight: 400;\">, and includes features like call recording, and agent performance reports. It&#8217;s also an <a href=\"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/omnichannel-customer-service\/\">omnichannel service<\/a> solution, so you can handle phone calls, <a href=\"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/business-text-messaging\/\">business texts<\/a>, and even <a href=\"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/social-media-customer-service\/\">social media requests<\/a> from customers:\u00a0<\/span><\/p>\n<p><img decoding=\"async\" class=\"aligncenter wp-image-49031 size-full\" src=\"\/us\/en\/blog\/wp-content\/uploads\/2021\/08\/ringcentral-contact-center-platform.png\" alt=\"RingCentral contact center platform\" width=\"1654\" height=\"882\" \/><\/p>\n<h3 class=\"heading h3\"><span style=\"font-weight: 400;\">4. Foster a culture of trust and respect<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">When you&#8217;re managing a hybrid team, it&#8217;s important to create a <\/span><span style=\"font-weight: 400;\">team culture<\/span><span style=\"font-weight: 400;\"> of trust and respect. This means being open and honest with each other, valuing each other&#8217;s input, and respecting each other&#8217;s time and space.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">It can be helpful to establish ground rules for how you&#8217;ll interact with each other from the start. This will help to ensure that everyone is on the same page and that there&#8217;s a mutual understanding of what&#8217;s expected.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">One of the hardest things to do when managing a hybrid team is trusting that your employees are doing what they&#8217;re supposed to be doing when you can&#8217;t see them. However, it&#8217;s a critical component of effective management. If you don&#8217;t trust your team, it will be difficult to build a successful and cohesive hybrid team.<\/span><\/p>\n<h3 class=\"heading h3\"><span style=\"font-weight: 400;\">5. Encourage intentional collaboration<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">With a hybrid team, it&#8217;s important to encourage collaboration. This can be done in a number of ways, such as using project management tools, setting up regular <\/span><span style=\"font-weight: 400;\">check-ins<\/span><span style=\"font-weight: 400;\">, or using video conferencing for collaborative sessions.<\/span><\/p>\n<p><span style=\"font-weight: 400;\"><a href=\"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/10-must-try-collaboration-features-in-ringcentral\/\">RingCentral makes it easy to encourage collaboration<\/a> with mentions, video chats, and other tools to keep your team connected.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">One of the most effective ways to encourage collaboration is to be intentional about getting to know each other on a personal level. Spend time getting to know your <\/span><span style=\"font-weight: 400;\">team members<\/span><span style=\"font-weight: 400;\"> and their work styles. This will help you understand how best to utilize their skills and what kind of communication methods will work best for them.<\/span><\/p>\n<p><span style=\"font-weight: 400;\"><\/p>\n<div class=\"rc-post-content-cta rc-post-content-cta_green\">\n<div class=\"rc-post-content-cta-columns\">\n<div class=\"bottom-cta-img\">\n\t\t\t\t<img decoding=\"async\" width=\"930\" height=\"700\" src=\"\/us\/en\/blog\/wp-content\/uploads\/2022\/04\/sitting-on-a-couch-with-a-laptop.jpg\" class=\"responsive-image\" alt=\"\" \/>\t\t\t<\/div>\n<div class=\"bottom-cta-copy\">\n<div class=\"headline-copy\" style=\"text-align:left;\">Virtual Collaboration: How to improve remote work\n<\/div>\n<\/p><\/div>\n<\/p><\/div>\n<div class=\"rc-post-content-cta-footer\">\n<div class=\"bottom-cta-logo-container\">\n<div class=\"bottom-cta-logo\"><span aria-hidden=\"true\"><svg width=\"154\" height=\"34\" viewBox=\"0 0 154 34\" fill=\"#000\" role=\"img\" aria-labelledby=\"cta-ring-logo-1877192709\" 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16.6477V16.5017C13.8424 15.8905 15.339 14.4051 15.339 11.0684C15.339 7.64031 12.782 5.14423 8.04169 5.14423H0V26.9657H3.73931V18.3H8.29354C10.4143 18.3 11.4746 19.3604 11.4746 21.4811V26.9817H15.2139V21.4811C15.2139 18.3946 13.9033 17.1482 11.6302 16.6477ZM7.84117 14.9329H3.73931V8.51618H7.83956C9.86562 8.51618 11.4233 9.35998 11.4233 11.7277C11.4233 14.0955 9.85119 14.9329 7.84117 14.9329Z\" \/>\n\t\t\t\t\t\t\t<path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M19.7329 9.60219C20.2077 9.60219 20.6729 9.46262 21.0676 9.19794C21.4638 8.93485 21.7718 8.55948 21.9531 8.11994C22.1359 7.68039 22.1824 7.19754 22.091 6.73233C21.998 6.26552 21.7702 5.83721 21.4333 5.50194C21.0964 5.16506 20.6697 4.93727 20.2029 4.84423C19.7361 4.75119 19.2532 4.79931 18.8153 4.98219C18.3758 5.16506 18.002 5.47306 17.7373 5.86769C17.4742 6.26231 17.333 6.72752 17.3347 7.20235C17.3298 7.67879 17.4694 8.144 17.7325 8.54023C17.9956 8.93646 18.3726 9.24446 18.8137 9.42412C19.1041 9.54604 19.4169 9.6054 19.7329 9.60219Z\" \/>\n\t\t\t\t\t\t\t<path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M16.9769 0.548269C16.101 0.914019 15.307 1.44981 14.6364 2.12196L16.332 3.81756C16.7764 3.37 17.3041 3.01548 17.8865 2.77325C18.4688 2.53102 19.0928 2.40429 19.7232 2.40269C20.3537 2.40108 20.9777 2.523 21.5616 2.76362C22.1439 3.00264 22.6749 3.35556 23.1225 3.79991L24.8181 2.10431C23.8106 1.1001 22.5289 0.415123 21.1333 0.139206C19.7377 -0.139919 18.2907 0.00285184 16.9769 0.548269Z\" \/>\n\t\t\t\t\t\t<\/svg><\/span><\/div>\n<\/p><\/div>\n<div class=\"bottom-cta-link\">\n\t\t\t\t<a href=\"https:\/\/www.ringcentral.com\/us\/en\/blog\/virtual-collaboration-how-to-improve-remote-work\/\" class=\"view-all view-all-white \" data-dl-name=\"Read the blog\" data-dl-element=\"button\" data-dl-additional-info=\"bottom cta banner\" data-no-auto-dl=\"true\">Read the blog<span class=\"svg-icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"#000\" role=\"img\" aria-labelledby=\"cta-ring-arrow-1877192709\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n\t\t\t\t\t<title id=\"cta-ring-arrow-1877192709\">Ring Central Logo<\/title>\t\n\t\t\t\t\t<path d=\"M0 11.5C0 11.2239 0.223858 11 0.5 11H21.6797C21.9559 11 22.1797 11.2239 22.1797 11.5V12.5C22.1797 12.7761 21.9559 13 21.6797 13H0.5C0.223858 13 0 12.7761 0 12.5V11.5Z\" ><\/path>\n\t\t\t\t\t<path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M21.1718 12.0001L15.8086 6.63691C15.6134 6.44165 15.6134 6.12506 15.8086 5.9298L16.5157 5.22269C16.711 5.02743 17.0276 5.02743 17.2228 5.22269L23.6467 11.6465C23.8419 11.8418 23.8419 12.1584 23.6467 12.3536L17.2228 18.7775C17.0276 18.9727 16.711 18.9727 16.5157 18.7775L15.8086 18.0704C15.6134 17.8751 15.6134 17.5585 15.8086 17.3633L21.1718 12.0001Z\" ><\/path>\n\t\t\t\t<\/svg><\/span><\/a>\n\t\t\t<\/div>\n<\/p><\/div>\n<\/p><\/div>\n<p>\t<\/span><\/p>\n<h3 class=\"heading h3\"><span style=\"font-weight: 400;\">6. Be flexible and adaptable<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">With a hybrid team, there&#8217;s no one-size-fits-all approach; you have to be flexible. What works for one team might not work for another. Not everyone will have the same <\/span><span style=\"font-weight: 400;\">working hours<\/span><span style=\"font-weight: 400;\"> or work the same days. And that&#8217;s okay! The most important thing is that you&#8217;re able to adapt to accommodate <\/span><a href=\"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/what-is-workplace-flexibility-and-why-is-it-important-for-employees\/\"><span style=\"font-weight: 400;\">flexible work<\/span><\/a><span style=\"font-weight: 400;\"> and the needs of your <\/span><span style=\"font-weight: 400;\">remote team<\/span><span style=\"font-weight: 400;\">.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">With a solution like RingCentral MVP, you can easily adjust your settings to accommodate the needs of your team. For example, you can set up different communications channels for different time zones or enable after-hours messaging so that employees in different time zones can still stay connected.<\/span><\/p>\n<h3 class=\"heading h3\"><span style=\"font-weight: 400;\">7. Find a realistic balance between work and life<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">When you&#8217;re managing a hybrid team, it&#8217;s important to have realistic expectations. This means understanding that not everyone will be available at the same time and that some tasks may take longer to complete than others.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">It&#8217;s also important to remember that there&#8217;s more to life than work. Encourage your team to find a <\/span><a href=\"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/7-ways-to-help-remote-employees-achieve-a-better-work-life-balance\/\"><span style=\"font-weight: 400;\">work-life balance<\/span><\/a><span style=\"font-weight: 400;\">. This will help them to be happier and more productive in the long run.<\/span><\/p>\n<h3 class=\"heading h3\"><span style=\"font-weight: 400;\">8. Take advantage of technology<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">When you&#8217;re managing a hybrid team, technology can be your best friend. There&#8217;s a lot of <a href=\"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/what-is-collaboration-software\/\">collaboration software<\/a><\/span><span style=\"font-weight: 400;\">\u00a0that can help you to stay connected and manage your team more effectively.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">RingCentral MVP is a great solution for managing <\/span><span style=\"font-weight: 400;\">hybrid teams<\/span><span style=\"font-weight: 400;\">. It gives you the ability to route calls to the right team member, regardless of their location. Your employees can sync their mobile app with their desktop app so they can work on the move.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">They can even text and make calls from their computer or use their mobile phone with their work number. This makes it easy for you to stay connected with your team, no matter where they are.<\/span><\/p>\n<h3 class=\"heading h3\"><span style=\"font-weight: 400;\">9. Encourage and support continuous learning<\/span><\/h3>\n<p>When managing a hybrid team, fostering a culture of continuous learning is essential. This means providing your team members with opportunities to develop new skills and advance in their roles.<\/p>\n<p>Here are some ways to achieve this:<\/p>\n<ul>\n<li><strong>Develop Personalized Learning Plans:<\/strong> Create a learning plan for each employee that incorporates both formal and informal training methods. This can include online courses you create or curate, webinars, conferences, or even in-house lunch-and-learns.<\/li>\n<li><strong>Embrace Online Learning:<\/strong> <a href=\"https:\/\/freshlearn.com\/blog\/need-to-know-about-creating-an-online-course\/\">Creating online courses<\/a> allows you to deliver valuable training to your team anytime, anywhere. This is particularly beneficial for a hybrid workforce with flexible schedules.<\/li>\n<\/ul>\n<p>By investing in your team&#8217;s development, you&#8217;ll not only empower them to excel in their roles but also cultivate a stronger and more collaborative team environment.<\/p>\n<h2 class=\"heading h2\"><span style=\"font-weight: 400;\">Effective hybrid teams start with the right technology<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">Managing a hybrid team can be challenging, but it&#8217;s not impossible. By following these tips, you can set your team up for success. And with the right tools in place, such as RingCentral MVP, you can make managing a hybrid team easier than ever. <\/span><a href=\"https:\/\/www.ringcentral.com\/solutions\/small-business.html?__mscta=3123_91823_11549\"><span style=\"font-weight: 400;\">See our small business solutions<\/span><\/a><span style=\"font-weight: 400;\"> to learn more!<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>The future of work is already here, and it&#8217;s hybrid teams. Learning to lead and manage effective hybrid teams is crucial in businesses of all sizes, across all industries. The world is never going back to 100% in-office, it seems, so the ability to navigate this new normal is a great tool to add to &#8230;<\/p>\n","protected":false},"author":29,"featured_media":51971,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[17901,18390,4],"tags":[],"class_list":["post-51970","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-business-leadership","category-communication-and-collaboration","category-customer-experience"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v19.3 (Yoast SEO v27.2) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Effective hybrid teams: 9 ways to work smarter | RingCentral Blog<\/title>\n<meta name=\"description\" content=\"Managing hybrid teams can be challenging, but the right tools and tips make it easier. 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