{"id":51962,"date":"2022-05-10T10:00:40","date_gmt":"2022-05-10T17:00:40","guid":{"rendered":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/?p=51962"},"modified":"2024-08-06T08:30:55","modified_gmt":"2024-08-06T15:30:55","slug":"how-government-agencies-can-overcome-procurement-challenges-to-benefit-from-the-infrastructure-bill-and-arpa-funding","status":"publish","type":"post","link":"\/us\/en\/blog\/how-government-agencies-can-overcome-procurement-challenges-to-benefit-from-the-infrastructure-bill-and-arpa-funding\/","title":{"rendered":"How government agencies can overcome procurement challenges to benefit from the Infrastructure Bill and ARPA funding"},"content":{"rendered":"<p><b>Highlights<\/b><\/p>\n<p><span style=\"font-weight: 400;\">This article discusses the following procurement strategies for governments to optimize the use of COVID relief and infrastructure bill funding:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Formalized training and certification programs for government procurement experts<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Working to attract more federal support for procurement initiatives<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Developing more innovative buying processes<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Collaborating through coop contracts and buying groups<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Deploying unified communications systems<\/span><\/li>\n<\/ul>\n<hr \/>\n<p><span style=\"font-weight: 400;\">\ud83d\udc40 Why do 63% of government leaders surveyed feel their internal communications initiatives are now very important? Grab our government research report to get some answers.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\t<\/p>\n<div class=\"download-form-widget enterprise-download-form\" data-url=\"https:\/\/netstorage.ringcentral.com\/ebook\/state-local-government-communications-and-collaboration.pdf\" data-id=\"69dc7f4a1d1e2\" id=\"69dc7f4a1d1e2\">\n\t\t<button tabindex=\"on\"  on=\"tap:69dc7f4a1d1e2.toggleClass(class='open')\" class=\"open-modal-download-action download-form-button\" type=\"submit\">\ud83d\udcd9 Get the report<\/button><\/p>\n<div class=\"download-form-modal\">\n<div class=\"download-form-modal-body\">\n<div class=\"download-form-modal-content\">\n<div class=\"download-form-modal-title\">\ud83d\udc40 \u200a\ud83d\udc40  Learn how the public sector is moving to cloud communications to more effectively support their new hybrid workforces.<\/div>\n<form class=\"download-form ENTERPRISE\" method=\"post\">\n<div class=\"download-form-part\">\n\t\t\t\t\t\t\t<input class=\"download-form-input\" aria-label=\"Full Name\" aria-required=\"true\" aria-invalid=\"false\" type=\"text\" name=\"fullname\" placeholder=\"Full Name\" data-dl-events-hover=\"true\" data-dl-element=\"text\" data-dl-additional-info=\"enterprise download form\">\n\t\t\t\t\t\t<\/div>\n<div class=\"download-form-part\">\n\t\t\t\t\t\t\t<input class=\"download-form-input\" aria-label=\"Email (please enter a work email address)\" aria-required=\"true\" aria-invalid=\"false\" type=\"email\" autocomplete=\"on\" name=\"email\" placeholder=\"Email (please enter a work email address)\" data-dl-events-hover=\"true\" data-dl-element=\"email\" data-dl-additional-info=\"enterprise download form\">\n\t\t\t\t\t\t<\/div>\n<div>\n\t\t\t\t\t\t\t<input type=\"hidden\" name=\"popup_form\" value=\"1\">\n\t\t\t\t\t\t<\/div>\n<div><input type=\"hidden\" name=\"Asset_ID__c\" value=\"ODAM-02213\" class=\"download-form-input\"><\/div>\n<div>\n\t\t\t\t\t\t\t<input type=\"hidden\" name=\"Lead_Entry_Source__c\" value=\"RC Blog Enterprise\" class=\"download-form-input\"\/>\n\t\t\t\t\t\t<\/div>\n<div class=\"download-form-part\">\n\t\t\t\t\t\t\t<button class=\"download-form-submit\" type=\"submit\" data-dl-element=\"button\" data-no-auto-dl=\"true\" data-dl-additional-info=\"enterprise download form\" data-dl-name=\"Get some answers\">Get some answers<\/button>\n\t\t\t\t\t\t<\/div>\n<\/p><\/form>\n<p> \t\t\t\t\t<button on=\"tap:69dc7f4a1d1e2.toggleClass(class='open')\" role=\"button\" tabindex=\"0\"  class=\"download-form-modal-close\"><\/button>\n\t\t\t\t<\/div>\n<div class=\"download-form-modal-thank\"> Enjoy!<\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<p>\t<\/span><\/p>\n<hr \/>\n<p><span style=\"font-weight: 400;\">State and local governments have received access to rare funding over the last few years with the American Rescue Plan Act (COVID relief) and the Bipartisan Infrastructure Bill. This money creates opportunities for renovations, upgrades, new equipment, supply buildup, and more.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Many government agencies struggle with procurement challenges that mitigate the benefits of the money. It is necessary to secure the best rates and terms possible on purchases to optimize budget efficiency.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\t<\/p>\n<div class=\"rc-subscribe\" id=\"new-rc-subscribe\"  style=\"background-image:url('\/us\/en\/blog\/wp-content\/themes\/ringcentral\/assets\/images\/temp\/subscribe.png')\">\n\t\t<button class=\"close js-popup-close\"><svg class=\"icon_close_mobile\" width=\"20\" height=\"20\"><use xlink:href=\"#icon_close_mobile\"><\/use><\/svg><\/button><\/p>\n<div class=\"rc-subscribe__wrapper\">\n<div class=\"rc-subscribe__wrapper_text\">\n<h3 class=\"rc-subscribe__title h2\">Stay informed with RingCentral<\/h3>\n<div class=\"rc-subscribe__subtitle\">Subscribe to our emails for the latest blogs, events, and exclusive content on AI-powered communication solutions. Stay ahead with insights and tips from the leader in trusted AI communications.<\/p>\n<p>\t\t\t\t\t<a href=\"https:\/\/www.ringcentral.com\/legal\/privacy-notice.html\" target=\"_blank\" data-dl-name=\"Privacy Notic\" data-dl-element=\"link\" data-dl-additional-info=\"social\" rel=\"noreferrer noopener\">Privacy Notice<\/a>\n\t\t\t\t<\/div>\n<\/p><\/div>\n<div class=\"rc-subscribe__wrapper_form\">\n<form class=\"\" data-event-init=\"true\" novalidate data-js-form>\n<div class=\"rc-subscribe__row\">\n\t\t\t\t\t\t<input\n\t\t\t\t\t\t\t\tname=\"email\"\n\t\t\t\t\t\t\t\tplaceholder=\"Email address *\"\n\t\t\t\t\t\t\t\ttitle=\"Must be valid email. example@yourdomain.com\"\n\t\t\t\t\t\t\t\tminlength=\"4\"\n\t\t\t\t\t\t\t\tmaxlength=\"255\"\n\t\t\t\t\t\t\t\ttype=\"email\"\n\t\t\t\t\t\t\t\trequired\n\t\t\t\t\t\t\t\tpattern=\"[a-z0-9._%+\\-]+@[a-z0-9.\\-]+\\.[a-z]{2,}$\"\n\t\t\t\t\t\t\t\tclass=\"field__control\"\n\t\t\t\t\t\t\t\tautocomplete=\"on\"\n\t\t\t\t\t\t\t\taria-required=\"true\"\n\t\t\t\t\t\t\t\tdata-dl-events-hover=\"true\"\n\t\t\t\t\t\t\t\tdata-dl-element=\"email\"\n\t\t\t\t\t\t\t\tdata-dl-additional-info=\"LET'S WORK TOGETHER\"\n\t\t\t\t\t\t\t\taria-label=\"Email address *\"\n\t\t\t\t\t\t\t\taria-errormessage=\"email-subscribe-errors\"\n\t\t\t\t\t\t><br \/>\n\t\t\t\t\t\t<span class=\"field__errors\" id=\"email-subscribe-errors\" data-js-form-field-errors><\/span>\n\t\t\t\t\t<\/div>\n<div class=\"rc-subscribe__row\">\n\t\t\t\t\t\t<select\n\t\t\t\t\t\t\t\tname=\"Country__c\"\n\t\t\t\t\t\t\t\trequired\n\t\t\t\t\t\t\t\tclass=\"field__control\"\n\t\t\t\t\t\t\t\taria-required=\"true\"\n\t\t\t\t\t\t\t\taria-expanded=\"false\"\n\t\t\t\t\t\t\t\taria-label=\"Country *\"\n\t\t\t\t\t\t\t\taria-errormessage=\"country-subscribe-errors\"\n\t\t\t\t\t\t><option value=\"\" disabled=\"disabled\" selected=\"selected\">Country<\/option><option value=\"Canada\">Canada<\/option><option value=\"United_States\">United States<\/option><\/select><\/p>\n<p>\t\t\t\t\t\t<span class=\"field__errors\" id=\"country-subscribe-errors\" data-js-form-field-errors><\/span>\n\t\t\t\t\t<\/div>\n<div class=\"rc-subscribe__row\">\n\t\t\t\t\t\t<button type=\"submit\" data-event-init=\"true\">Subscribe<\/button>\n\t\t\t\t\t<\/div>\n<\/p><\/form>\n<\/p><\/div>\n<\/p><\/div>\n<div class=\"confirm-form\" role=\"status\" aria-live=\"polite\" style=\"display: none;\" aria-hidden=\"true\">\n<div class=\"confirm-form__text\">Thank you for your interest in RingCentral<\/div>\n<\/p><\/div>\n<\/p><\/div>\n<p>\t<\/span><\/p>\n<h2><b><a id=\"How\"><\/a>How your agency can overcome procurement challenges<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">The following is a look at how your agency can overcome procurement challenges to get the most value from your relief and infrastructure money.<\/span><\/p>\n<h3><b><a id=\"More\"><\/a>More public procurement expertise<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">The government is not immune to the significant labor shortage that has impacted a number of industries since the start of COVID. In general, agencies have to do as much or more work with fewer employees. Many local and state governments have struggled to hire and retain qualified buyers with expertise in the public sector, which is quite different from buying in the private sector.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Given the limited existing supply of expert public procurement professionals, some states have implemented training and certification programs for state and local buyers. These programs give professional buyers more understanding of government procurement specific to their state or jurisdiction.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">At this point, many states do not offer or require formal training programs for public and government buyers. Not only does this lack of training and development get in the way of optimized procurement, it creates ethical and legal risks for buyers engaged in intra-state and inter-state procurement.<\/span><\/p>\n<h3><b><a id=\"Improved\"><\/a>Improved federal support<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">The federal government provided billions of dollars in aid through COVID relief acts and the infrastructure bill, but it has done little to support improved government procurement at the state and local levels. With inadequate buying processes, agencies aren\u2019t able to use either one-time special funding or standard taxpayer revenue in the most efficient ways.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">It is unclear exactly what the federal government can or should do, but a few options for consideration include:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Federally supported or endorsed training programs, standards, or procedures<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Funding initiatives specifically for government procurement training or incentives<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Collaboration and communication between federal and state\/local governments<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">State and local governments have limited control over whether the federal government gets more involved, other than through collective communication on the matter.<\/span><\/p>\n<p><img decoding=\"async\" class=\"aligncenter size-full wp-image-51964\" src=\"\/us\/en\/blog\/wp-content\/uploads\/2022\/05\/government-employees.jpeg\" alt=\"Two government agency employees shaking hands over a desk.\" width=\"930\" height=\"620\" \/><\/p>\n<h3><b><a id=\"Innovating\"><\/a>Innovating buying processes<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">Much of the money in ARPA and the Infrastructure Bill is aimed at helping communities bolster their digital infrastructure and broadband access. Unfortunately, a lack of innovative buying procedures makes it difficult to execute effective, budget-friendly plans.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Government buyers that do have expertise in the public sector are often boxed into ingrained buying processes. With limited resources, typical procurement specialists find it easier to stick with what they know than to transform.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Transforming buying processes at the state or local government level could provide a number of advantages, including:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Wider access to suppliers through advanced digital procurement portals<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Improved bargaining tactics to negotiate the best rates and terms<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">More use of just-in-time inventory systems that are commonplace in the private sector<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Sourcing of more innovative equipment, materials, and supplies<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Increased procurement of high-quality digital solutions that create synergy with the funding emphasis on digital infrastructure and broadband upgrade<\/span><\/li>\n<\/ul>\n<h3><b><a id=\"Better\"><\/a>Better collaboration<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">Joining forces is one of the impactful things your government can do to overcome procurement challenges. Cooperative contracts, which are agreements between a government and businesses, establish rates and terms for any agency or public entity covered.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">States, for instance, can negotiate favorable cooperative contract rates on goods and services that are purchased by many or all local governments. One way local governments can efficiently use relief and infrastructure money to upgrade digitally is through a state contract for desired solutions. Local governments also negotiate coop agreements that cover public entities in their jurisdictions.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Another way that governments can collaborate is by forming a group. Some local governments organize into regional buying groups, for instance. These groups similarly achieve cost efficiencies by pooling their buying power on universally-acquired goods and services.<\/span><\/p>\n<h3><b><a id=\"Unified\"><\/a>Unified communications, contact centers, and coordination<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">Given operational capacity deficiencies, procurement specialists need every advantage they can get to optimize efficiency. Trying to coordinate buying for multiple agencies, offices, or entities is a central challenge for procurement specialists. The disconnected nature of these various entities contributes to inefficiencies and limitations in the development of optimized procedures.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">A unified communications system combined with a cloud-based contact center solution offers a huge advantage in collaboration and coordination. This dynamic duo gives you the ability to easily interact with people internally or externally across all popular channels. Interactions are tracked and organized, and follow-up communications via e-mail (or through other channels) ensures everyone involved is aware of tasks, deadlines, and other key responsibilities.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Buyers can also interact with suppliers more efficiently during negotiations or as part of procurement or service inquiries with a robust <a href=\"https:\/\/www.ringcentral.com\/contact-center.html\">contact center<\/a> solution. The ability to track discussions on pricing and other terms is also beneficial for documentation to help governments demonstrate support of fair competition.<\/span><\/p>\n<p><span style=\"font-weight: 400;\"><\/p>\n<div class=\"rc-post-content-cta rc-post-content-cta_yellow\">\n<div class=\"rc-post-content-cta-columns\">\n<div class=\"bottom-cta-img\">\n\t\t\t\t<img decoding=\"async\" width=\"930\" height=\"700\" src=\"\/us\/en\/blog\/wp-content\/uploads\/2022\/04\/GettyImages-482146293.jpg\" class=\"responsive-image\" alt=\"\" \/>\t\t\t<\/div>\n<div class=\"bottom-cta-copy\">\n<div class=\"headline-copy\" style=\"text-align:left;\"><\/span><b>UP NEXT: Cooperative contracts made easy<\/b><span style=\"font-weight: 400;\"><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<div class=\"rc-post-content-cta-footer\">\n<div class=\"bottom-cta-logo-container\">\n<div class=\"bottom-cta-logo\"><span aria-hidden=\"true\"><svg width=\"154\" height=\"34\" viewBox=\"0 0 154 34\" fill=\"#000\" role=\"img\" 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8.54023C17.9956 8.93646 18.3726 9.24446 18.8137 9.42412C19.1041 9.54604 19.4169 9.6054 19.7329 9.60219Z\" \/>\n\t\t\t\t\t\t\t<path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M16.9769 0.548269C16.101 0.914019 15.307 1.44981 14.6364 2.12196L16.332 3.81756C16.7764 3.37 17.3041 3.01548 17.8865 2.77325C18.4688 2.53102 19.0928 2.40429 19.7232 2.40269C20.3537 2.40108 20.9777 2.523 21.5616 2.76362C22.1439 3.00264 22.6749 3.35556 23.1225 3.79991L24.8181 2.10431C23.8106 1.1001 22.5289 0.415123 21.1333 0.139206C19.7377 -0.139919 18.2907 0.00285184 16.9769 0.548269Z\" \/>\n\t\t\t\t\t\t<\/svg><\/span><\/div>\n<\/p><\/div>\n<div class=\"bottom-cta-link\">\n\t\t\t\t<a href=\"https:\/\/www.ringcentral.com\/us\/en\/blog\/cooperative-contracts-made-easy\/\" class=\"view-all view-all-brown\" data-dl-name=\"Read the blog\" data-dl-element=\"button\" data-dl-additional-info=\"bottom cta banner\" data-no-auto-dl=\"true\">Read the blog<span class=\"svg-icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"#000\" role=\"img\" aria-labelledby=\"cta-ring-arrow-869624309\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n\t\t\t\t\t<title id=\"cta-ring-arrow-869624309\">Ring Central Logo<\/title>\t\n\t\t\t\t\t<path d=\"M0 11.5C0 11.2239 0.223858 11 0.5 11H21.6797C21.9559 11 22.1797 11.2239 22.1797 11.5V12.5C22.1797 12.7761 21.9559 13 21.6797 13H0.5C0.223858 13 0 12.7761 0 12.5V11.5Z\" ><\/path>\n\t\t\t\t\t<path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M21.1718 12.0001L15.8086 6.63691C15.6134 6.44165 15.6134 6.12506 15.8086 5.9298L16.5157 5.22269C16.711 5.02743 17.0276 5.02743 17.2228 5.22269L23.6467 11.6465C23.8419 11.8418 23.8419 12.1584 23.6467 12.3536L17.2228 18.7775C17.0276 18.9727 16.711 18.9727 16.5157 18.7775L15.8086 18.0704C15.6134 17.8751 15.6134 17.5585 15.8086 17.3633L21.1718 12.0001Z\" ><\/path>\n\t\t\t\t<\/svg><\/span><\/a>\n\t\t\t<\/div>\n<\/p><\/div>\n<\/p><\/div>\n<p>\t<\/span><\/p>\n<h2><b><a id=\"Try\"><\/a>Try RingCentral to help with procurement challenges<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">Efficient procurement not only gives your government and agencies the best value on purchases, but it also demonstrates responsibility to taxpayers by reducing reliance on tax revenue. The strategies described here put you in a position to negotiate the most effective deals possible.\u00a0\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">RingCentral\u2019s cloud-based communications system is a key piece of the puzzle for your government. It offers best-in-class communications on all popular platforms. <\/span><a href=\"https:\/\/www.ringcentral.com\/office\/industry-solutions\/government-agencies.html?__mscta=3124_91580_3444\"><span style=\"font-weight: 400;\">See our government solutions<\/span><\/a><span style=\"font-weight: 400;\"> to find out how RingCentral can help you overcome procurement problems and leverage one-time relief and infrastructure funds!<\/span><\/p>\n<p><span style=\"font-weight: 400;\">RingCentral is an Awarded Vendor through NASPO VP, NCPA, OMNIA Partners, PEPPM, and TIPS. As an Awarded Vendor, RingCentral offers members the opportunity to purchase services at a discounted price without the delay or expense of going to bid.<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Highlights This article discusses the following procurement strategies for governments to optimize the use of COVID relief and infrastructure bill funding: Formalized training and certification programs for government procurement experts Working to attract more federal support for procurement initiatives Developing more innovative buying processes Collaborating through coop contracts and buying groups Deploying unified communications systems &#8230;<\/p>\n","protected":false},"author":29,"featured_media":51965,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[43191],"tags":[43269,15656,43262,970,43243],"class_list":["post-51962","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-government","tag-arpa-funding","tag-communications-systems","tag-cooperative-contracts","tag-government","tag-infrastructure-funding"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v19.3 (Yoast SEO v27.2) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>How government agencies can overcome procurement challenges to benefit from the Infrastructure Bill and ARPA funding | RingCentral Blog<\/title>\n<meta name=\"description\" content=\"Enhance procurement with training and innovation. 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