{"id":51783,"date":"2023-01-19T02:21:06","date_gmt":"2023-01-19T10:21:06","guid":{"rendered":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/?p=51783"},"modified":"2025-09-17T23:25:49","modified_gmt":"2025-09-18T06:25:49","slug":"advanced-meeting-insights","status":"publish","type":"post","link":"\/us\/en\/blog\/advanced-meeting-insights\/","title":{"rendered":"RingCentral Meeting Insights: Never miss a meeting, even if you miss it"},"content":{"rendered":"

In today\u2019s workplace, meeting overload is a major cause of stress and fatigue\u2014which leads to the greatest challenge of all: loss of productivity.<\/span><\/p>\n

For example, our schedules these days are filled to the brim with endless, <\/span>back-to-back meetings<\/b>.\u00a0 Our work lives are also blending with our personal lives, meaning factors such as vacations, children, and doctor\u2019s appointments can cause us to miss important meetings.<\/span><\/p>\n

Not to mention that our teams are more distributed than ever, with colleagues working in different states, time zones, and even countries. And when certain team members can\u2019t attend meetings, they spend significant amounts of time \u201ccatching up\u201d via recordings.<\/span><\/p>\n

That\u2019s why we\u2019re excited to announce our new AI-based feature that helps workers stay on top of every meeting\u2014wherever they work from: <\/span>Meeting Insights<\/b>.<\/span><\/p>\n

<\/a>What is Meeting Insights?<\/h2>\n

\"RingCentral<\/p>\n

Meeting Insights<\/b> uses conversation intelligence<\/a> to understand what a meeting was about and provide a quick summary for users to easily catch up.<\/span><\/p>\n

Each recorded meeting includes all of the key information covered in a meeting, including a written summary, keywords, a video highlight reel, and even the entire transcript. When generated, users can view the summary at their convenience\u2014and share it with others in the RingCentral app too.<\/span><\/p>\n

The best part? The entire process is completely automated<\/strong> so participants can focus on the meeting. Just record the meeting and you\u2019re set.<\/span><\/p>\n

\"RingCentral<\/h2>\n

1. Video highlights<\/h3>\n

\"RingCentral<\/p>\n

Instead of watching a recording from start to finish, our AI automatically generates a highlight reel of the meeting recording. This provides a distillation of key moments of the discussions so you can watch a recap version as a complement to the entire session.<\/span><\/p>\n

2. Meeting snippets & keywords<\/h3>\n

\"RingCentral<\/p>\n

Using AI, meetings will include a contextual written snippet of the meeting that users can read up in seconds\u2014with keywords for quick referencing and searching.<\/span><\/p>\n

3. Meeting summaries<\/h3>\n

\"RingCentral<\/p>\n

Meeting summaries are the \u201cCliff\u2019s Notes\u201d to your meetings. Using AI, meeting summaries provide a brief written recap of the meeting transcript that accurately summarizes the main points.\u00a0<\/span><\/p>\n

4. Filter playback by speaker<\/h3>\n

\"RingCentral<\/p>\n

Looking to review what a particular person said during a meeting? Review the recording by a particular speaker, with also the ability to sort speakers by name or the amount of talk time.<\/span><\/p>\n

5. Search for keywords and topics<\/h3>\n

\"\"<\/p>\n

Some meetings cover more than one topic, and we make it easy to follow common threads throughout a session. Simply click on the AI-generated topics that appear at the bottom of the recording to find clips related to that specific topic.<\/span><\/p>\n

6. Meeting transcripts<\/h3>\n

\"\"\u00a0If you need to access more details than the meeting summary provides, full meeting transcripts allow you to read the conversation word for word (but can be reviewed much faster than it takes to watch a whole meeting recording).\u00a0<\/span><\/p>\n

Users can access transcripts for both the entire meeting and video highlights, and perform <\/span>keyword<\/b> searches to quickly find the most relevant parts. Transcripts can also be downloaded and sent to others.<\/span><\/p>\n

Keywords<\/h4>\n

A list of AI-generated keywords helps users quickly understand the meeting context. With recording keywords, users can easily find relevant recordings and get glanceable notes of the topics discussed\u2014before they even view the meeting recording.<\/span><\/p>\n

Search & playback<\/h4>\n

Search keywords and playback where those keywords were spoken in the transcript.<\/span><\/p>\n

<\/a>Multiple ways to use Meeting Insights<\/h2>\n

\"\"<\/p>\n

There are many scenarios where Meeting Insights can come in handy (even if you attended the meeting in question). Here are a few examples:<\/span><\/p>\n

1. Sales<\/h3>\n

Sales teams<\/b><\/a> are involved in so many meetings a day that it\u2019s easy to forget key details in prior conversations\u2014even with a CRM. And when it comes to building connections, every detail matters.<\/span><\/p>\n

Use Meeting Insights to help jog your memory and quickly catch up on a prior conversation before meeting with a customer again. From customer needs to personal details, sales teams will have everything they need to close a deal.<\/span><\/p>\n

2. Teachers and students<\/h3>\n

Teachers and instructors manage a lot of lesson plans across multiple grades and levels. Add virtual classrooms to the mix and it\u2019s easy to lose track of what you already covered.<\/span><\/p>\n

Quickly review your previous lesson plans via topics, highlights, and keywords and plan so you can confidently plan your next lesson. For students who missed a class or want a recap, they can easily reference the transcript and get caught up to speed.<\/span><\/p>\n

3. Professional services<\/h3>\n

From accounting to legal services and marketing agencies, your schedule can get busy with brainstorming sessions and client meetings. Chances are you record these meetings for later reviews too.<\/span><\/p>\n

With Meeting Insights, you can easily find key details via the included topics or keywords from the meeting recording. Alternatively, you could watch the video highlights to get caught up\u2014and align and pre-flight on your team\u2019s deliverables before the next client meeting.<\/span><\/p>\n

How does AI help?<\/b><\/h2>\n

Reviewing a full transcript of what took place in a meeting can be time-consuming (and not always that helpful). At the same time, taking notes during a meeting hinders your ability to focus on the discussion.<\/span><\/p>\n

With Meeting Insights, we\u2019re not simply using AI to extract what happened\u2014we\u2019re using it to make recaps digestible and actionable.<\/span><\/p>\n

<\/p>\n

\n

“It’s not an extractive summary. The AI understands the context of the conversation and generates a summary that humans can understand.\u201d <\/p>\n

Prashant Kukde, AVP of Conversational Intelligence at RingCentral<\/p>\n<\/p><\/div>\n

\t<\/span><\/p>\n

Award-nominated & more<\/b><\/h2>\n

We\u2019re not the only ones excited about our latest innovation. Meeting Insights was nominated as a finalist at Enterprise Connect 2022 for <\/span>Best of Enterprise Connect<\/b><\/a>.\u00a0<\/span><\/p>\n

Meeting Insights is now generally available\u00a0 for all <\/span>RingCentral MVP<\/b><\/a> and <\/span>RingCentral Video Pro\/Pro+<\/b><\/a> users. Fully available on\u00a0 Desktop app, mobile app, and web.<\/span><\/p>\n

Try it out in your next RingCentral video meeting. Simply record your meeting to get access to your insights. <\/span><\/p>\n","protected":false},"excerpt":{"rendered":"

In today\u2019s workplace, meeting overload is a major cause of stress and fatigue\u2014which leads to the greatest challenge of all: loss of productivity. For example, our schedules these days are filled to the brim with endless, back-to-back meetings.\u00a0 Our work lives are also blending with our personal lives, meaning factors such as vacations, children, and …<\/p>\n","protected":false},"author":1067,"featured_media":51784,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[43331,18885],"tags":[1110],"class_list":["post-51783","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-ai-innovation","category-ringcentral-newsdesk","tag-video"],"acf":[],"yoast_head":"\nRingCentral Meeting Insights: Never miss a meeting, even if you miss it | RingCentral Blog<\/title>\n<meta name=\"description\" content=\"Learn about AI-powered Meeting Insights from RingCentral. 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