has been a challenge in the healthcare sector against the high numbers of recent resignations. With efficient communications systems and more use of telehealth, providers can more efficiently fit an optimum number of patients into a day\u2019s schedule. The result is more ability for providers to build and maintain rapport with the chronic care patients under their management.<\/span><\/p>\nWhy patients like voice-only telehealth<\/b><\/h3>\n
Some chronic health patients may prefer to interact with providers without feeling compelled to be on screen. This point is especially true if the patient has a condition that impacts their physical appearance or abilities. It is also more convenient for a bed-ridden patient to talk on the phone than to appear on video or in person.<\/span><\/p>\nPatients battling chronic health problems may also find it difficult to leave the house and drive to regular appointments. Some might even put off care to avoid the hassle of in-person appointments. The voice-only option eliminates the burden of transportation to an appointment and the stress that patients may feel about leaving the house when they aren\u2019t feeling well.<\/span><\/p>\n![\"A](\"\/us\/en\/blog\/wp-content\/uploads\/2022\/04\/telehealth.jpeg\")
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Why payers want you to use voice-based telehealth<\/b><\/h3>\n
Health insurance payers are big proponents of the telehealth movement. They generally support any type of structure that prioritizes preventative care to protect against more regular and costly emergency treatment.<\/span><\/p>\nPayers have a vested interest in promoting initiatives that improve the health and well-being of covered members. Thus, the benefits of more regular conversations and care for covered members correlate with the reduced cost burden to the health system.<\/span><\/p>\nFewer issues with missed appointments<\/b><\/h3>\n
One of the biggest burdens to medical practice operations is missed appointments. With voice-only telehealth, missed appointments are greatly reduced because the patient has no burden to drive to your practice.<\/span><\/p>\nPatients who aren\u2019t physically well enough to travel or whose condition creates restrictive protocols inside a medical building would traditionally miss or cancel a lot. With telehealth, these limitations are a non-issue.<\/span><\/p>\nFewer missed appointments allows providers to more efficiently interact with patients under their care at regular time intervals.<\/span><\/p>\nAdditional positive outcomes with telehealth<\/b><\/h3>\n
The Community Preventive Services Task Force (CPSTF) recommends telehealth for chronic health interventions due to reduced risk factors associated with chronic diseases. Based on its reviews of telehealth systems, the CPSTF identified the following key positive outcomes:<\/span><\/p>\n\n- More patient adherence to medication and treatment programs: <\/b>Patients are more accountable to providers for following care instructions when appointments occur more frequently.<\/span><\/li>\n
- Better health outcomes: <\/b>On the whole, the use of telehealth for routine and intervention appointments reduces health risks associated with chronic conditions and increases patient health outcomes.<\/span><\/li>\n
- Improved appointment flexibility: <\/b>With comprehensive communications systems, providers can utilize delivery modes that are preferred by patients or most appropriate to the call.<\/span><\/li>\n<\/ul>\n
Unified communications systems provide quality healthcare<\/b><\/h2>\n
To provide quality healthcare via telecommunications, providers need state-of-the-art unified communications systems. Unified communications solutions are cloud-based programs that offer seamless communication across all popular methods.<\/span><\/p>\nWith a unified communications solution, you can more efficiently manage phone calls with patients, take and organize notes during the calls, and send post-visit follow-up instructions. A unified communications solution also enhances opportunities for collaboration between primary doctors and specialists. Patients can visit with non-local specialists, who can then interact with the primary doctor to discuss care plans.<\/span><\/p>\nThough it does require an upfront investment in your tech infrastructure, a unified communications solution offers significant cost-efficiency benefits while beefing up your communication.<\/span><\/p>\n<\/p>\n\n
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<\/span>UP NEXT: 6 ways cloud-based communications ensure continuity of care<\/b><\/div>\n<\/p><\/div>\n<\/p><\/div>\n
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