{"id":51699,"date":"2022-04-04T15:45:39","date_gmt":"2022-04-04T22:45:39","guid":{"rendered":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/?p=51699"},"modified":"2025-03-13T06:11:49","modified_gmt":"2025-03-13T13:11:49","slug":"enterprise-connect-2022-hybrid-workplace","status":"publish","type":"post","link":"\/us\/en\/blog\/enterprise-connect-2022-hybrid-workplace\/","title":{"rendered":"5 essentials for creating the perfect hybrid workplace"},"content":{"rendered":"<p><span style=\"font-weight: 400;\">Remember when weekdays meant waking up, commuting into the office, and working in the same place as all your colleagues from 9 to 5 every day? It\u2019s been more than two years since the once-standard office grind we used to know ceased to exist.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">And in those two years, we\u2019ve been working from anywhere and everywhere\u2014<\/span><b>and I mean everywhere<\/b><span style=\"font-weight: 400;\">: the dining room table, the couch, our bedrooms and cars, coffee shops, on my phone while walking the dog. In fact, a colleague of mine even <\/span><a href=\"https:\/\/www.ringcentral.com\/us\/en\/blog\/i-went-on-vacation-and-didnt-tell-my-boss-shhh\/\"><b>worked from his vacation<\/b><\/a><span style=\"font-weight: 400;\"> recently.\u00a0<\/span><\/p>\n<p>&nbsp;<\/p>\n<hr \/>\n<p style=\"text-align: center;\">\u2b50 <strong>Ready to go hybrid or remote?<\/strong> \u2b50<\/p>\n<p style=\"text-align: center;\">Here&#8217;s the secret to a successful hybrid and remote-first workplace.<\/p>\n<p><center>\t<\/p>\n<div class=\"download-form-widget enterprise-download-form\" data-url=\"https:\/\/netstorage.ringcentral.com\/ebook\/what-your-business-needs.pdf\" data-id=\"69d29b00e184b\" id=\"69d29b00e184b\">\n\t\t<button tabindex=\"on\"  on=\"tap:69d29b00e184b.toggleClass(class='open')\" class=\"open-modal-download-action download-form-button\" type=\"submit\">Get the eBook<\/button><\/p>\n<div class=\"download-form-modal\">\n<div class=\"download-form-modal-body\">\n<div class=\"download-form-modal-content\">\n<div class=\"download-form-modal-title\">Tomorrow's workplace is hybrid and remote-first. Is your communications system ready?<\/div>\n<form class=\"download-form ENTERPRISE\" method=\"post\">\n<div class=\"download-form-part\">\n\t\t\t\t\t\t\t<input class=\"download-form-input\" aria-label=\"Full Name\" aria-required=\"true\" aria-invalid=\"false\" type=\"text\" name=\"fullname\" placeholder=\"Full Name\" data-dl-events-hover=\"true\" data-dl-element=\"text\" data-dl-additional-info=\"enterprise download form\">\n\t\t\t\t\t\t<\/div>\n<div class=\"download-form-part\">\n\t\t\t\t\t\t\t<input class=\"download-form-input\" aria-label=\"Email (please enter a work email address)\" aria-required=\"true\" aria-invalid=\"false\" type=\"email\" autocomplete=\"on\" name=\"email\" placeholder=\"Email (please enter a work email address)\" data-dl-events-hover=\"true\" data-dl-element=\"email\" data-dl-additional-info=\"enterprise download form\">\n\t\t\t\t\t\t<\/div>\n<div>\n\t\t\t\t\t\t\t<input type=\"hidden\" name=\"popup_form\" value=\"1\">\n\t\t\t\t\t\t<\/div>\n<div><input type=\"hidden\" name=\"Asset_ID__c\" value=\"ODAM-02486\" class=\"download-form-input\"><\/div>\n<div>\n\t\t\t\t\t\t\t<input type=\"hidden\" name=\"Lead_Entry_Source__c\" value=\"RC Blog Enterprise\" class=\"download-form-input\"\/>\n\t\t\t\t\t\t<\/div>\n<div class=\"download-form-part\">\n\t\t\t\t\t\t\t<button class=\"download-form-submit\" type=\"submit\" data-dl-element=\"button\" data-no-auto-dl=\"true\" data-dl-additional-info=\"enterprise download form\" data-dl-name=\"Download now\">Download now<\/button>\n\t\t\t\t\t\t<\/div>\n<\/p><\/form>\n<p> \t\t\t\t\t<button on=\"tap:69d29b00e184b.toggleClass(class='open')\" role=\"button\" tabindex=\"0\"  class=\"download-form-modal-close\"><\/button>\n\t\t\t\t<\/div>\n<div class=\"download-form-modal-thank\">Enjoy!<\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<p>\t<\/center><\/p>\n<hr \/>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">This kind of flexibility was unheard of just a few years ago. Look how far we\u2019ve come. Roughly <\/span><a href=\"https:\/\/fortune.com\/2022\/03\/06\/new-offices-for-the-hybrid-era-many-companies-are-on-board\/\"><b>9 in 10 businesses plan to maintain hybrid work schedules<\/b><\/a><span style=\"font-weight: 400;\">\u2014a trend that\u2019s occurring across companies of all shapes and sizes and sectors.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">As a result, all levels of the workforce\u2014leadership, managers, employees\u2014are considering how to give their workplaces a makeover to accommodate this shift.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">So what makes a successful hybrid workplace? I recently had the opportunity to learn from all the amazing companies at <\/span><b>Enterprise Connect 2022<\/b><span style=\"font-weight: 400;\">, and share my thoughts during a RingCentral theater session as well.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Here\u2019s my take on the hybrid workplace:<\/span><\/p>\n<p>&nbsp;<\/p>\n<h2><b><a id=\"flexibility\"><\/a>1. Flexibility<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">At its heart, hybrid work is about flexibility. And while the first thing that comes to mind when you think about hybrid work is that employees get to <\/span><a href=\"https:\/\/www.ringcentral.com\/us\/en\/blog\/autonomy-for-your-workers\/\"><b>choose the location<\/b><\/a><span style=\"font-weight: 400;\"> where they perform their jobs, flexibility encompasses a lot more than just location.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">For example, in the move to hybrid, organizations are also grappling with things like scheduling\u2014should employees get to <\/span><a href=\"https:\/\/www.ringcentral.com\/us\/en\/blog\/should-employees-get-to-choose-their-own-wfh-days\/\"><b>choose their own hours?<\/b><\/a><span style=\"font-weight: 400;\">\u2014and whether vacations and PTO need to be as regimented as they commonly once were.<\/span><\/p>\n<p><span style=\"font-weight: 400;\"><\/p>\n<div class=\"rc-post-content-cta rc-post-content-cta_yellow\">\n<div class=\"rc-post-content-cta-columns\">\n<div 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2.40269C20.3537 2.40108 20.9777 2.523 21.5616 2.76362C22.1439 3.00264 22.6749 3.35556 23.1225 3.79991L24.8181 2.10431C23.8106 1.1001 22.5289 0.415123 21.1333 0.139206C19.7377 -0.139919 18.2907 0.00285184 16.9769 0.548269Z\" \/>\n\t\t\t\t\t\t<\/svg><\/span><\/div>\n<\/p><\/div>\n<div class=\"bottom-cta-link\">\n\t\t\t\t<a href=\"https:\/\/www.ringcentral.com\/us\/en\/blog\/i-went-on-vacation-and-didnt-tell-my-boss-shhh\/\" class=\"view-all view-all-brown\" data-dl-name=\"Read the blog\" data-dl-element=\"button\" data-dl-additional-info=\"bottom cta banner\" data-no-auto-dl=\"true\">Read the blog<span class=\"svg-icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"#000\" role=\"img\" aria-labelledby=\"cta-ring-arrow-1178465609\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n\t\t\t\t\t<title id=\"cta-ring-arrow-1178465609\">Ring Central Logo<\/title>\t\n\t\t\t\t\t<path d=\"M0 11.5C0 11.2239 0.223858 11 0.5 11H21.6797C21.9559 11 22.1797 11.2239 22.1797 11.5V12.5C22.1797 12.7761 21.9559 13 21.6797 13H0.5C0.223858 13 0 12.7761 0 12.5V11.5Z\" ><\/path>\n\t\t\t\t\t<path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M21.1718 12.0001L15.8086 6.63691C15.6134 6.44165 15.6134 6.12506 15.8086 5.9298L16.5157 5.22269C16.711 5.02743 17.0276 5.02743 17.2228 5.22269L23.6467 11.6465C23.8419 11.8418 23.8419 12.1584 23.6467 12.3536L17.2228 18.7775C17.0276 18.9727 16.711 18.9727 16.5157 18.7775L15.8086 18.0704C15.6134 17.8751 15.6134 17.5585 15.8086 17.3633L21.1718 12.0001Z\" ><\/path>\n\t\t\t\t<\/svg><\/span><\/a>\n\t\t\t<\/div>\n<\/p><\/div>\n<\/p><\/div>\n<p>\t<\/span><\/p>\n<p><span style=\"font-weight: 400;\">To get the full benefit of hybrid, employers need to broaden their definition of <\/span><a href=\"https:\/\/www.ringcentral.com\/us\/en\/blog\/what-is-workplace-flexibility-and-why-is-it-important-for-employees\/\"><b>workplace flexibility<\/b><\/a><span style=\"font-weight: 400;\">. Now that work is no longer confined to the four walls of the office, companies have the opportunity to give employees what they really want, which is more control and <\/span><a href=\"https:\/\/www.ringcentral.com\/us\/en\/blog\/autonomy-for-your-workers\/\"><b>autonomy over how they work<\/b><\/a><span style=\"font-weight: 400;\">.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Employers that truly embrace flexibility in all senses of the word stand to reap the benefits of a more productive and engaged workforce.<\/span><\/p>\n<p>&nbsp;<\/p>\n<h2><b><a id=\"management\"><\/a>2. Management and purpose<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">Most leaders believe that employees need to work in-person to some degree to <\/span><a href=\"https:\/\/www.pwc.com\/us\/en\/library\/covid-19\/us-remote-work-survey.html#content-free-1-a9e9\"><b>maintain company culture<\/b><\/a><span style=\"font-weight: 400;\">. But in a hybrid world, the things we do every day play an important role in how connected employees feel to each other\u2014and to the company.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Although we don\u2019t have the same daily in-person interaction, <\/span><b>microtransactions<\/b><span style=\"font-weight: 400;\">\u2014small everyday exchanges\u2014are key to imparting meaning and preventing feelings of disconnect.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">For managers, this means taking more opportunities to reinforce <\/span><b>purpose<\/b><span style=\"font-weight: 400;\">. Instead of a quarterly review, finding everyday opportunities to assure employees that their work delivers purpose, and to understand their challenges, is key.\u00a0<\/span><\/p>\n<p>&nbsp;<\/p>\n<h2><b><a id=\"video\"><\/a>3. A video-first culture<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">There\u2019s no doubt video meetings have been a lifeline for the last two years. When offices were forced home at the beginning of the pandemic, pretty much everything\u2014one-on-ones, team meetings, office happy hours, and social events\u2014pivoted to video immediately.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Video kept company culture strong and employees collaborative when everyone was forced to be apart. In a hybrid world, video is no less important\u2014but how we use it is changing.<\/span><\/p>\n<p><span style=\"font-weight: 400;\"><\/p>\n<div class=\"quote-text-break-point-large\">\n<p class=\"quote-text\">&#8220;The number of person-days in the office is never going back to pre-pandemic average, ever.\u201d <\/p>\n<p class=\"quote-text-author\">Nick Bloom, Professor of Economics at Stanford University<\/p>\n<\/p><\/div>\n<p>\t<\/span><\/p>\n<p><span style=\"font-weight: 400;\">There\u2019s a reason for that: we\u2019re not fully remote anymore, and our lives are becoming less and less static. Hybrid employees are constantly on the move\u2014between their homes and offices and, as we discussed, all sorts of other places\u2014and they need a video solution that can follow them anywhere.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">What does that look like? In a nutshell, your video solution should be every bit as simple as walking into a meeting room and taking a seat. Look for video conferencing that\u2019s:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Accessible from anywhere<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Offers all the features employees need on any device<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Allows users to <\/span><a href=\"https:\/\/www.ringcentral.com\/us\/en\/blog\/call-flip\/\"><b>switch between devices during a meeting<\/b><\/a><span style=\"font-weight: 400;\"> with a click, as they navigate different places and workspaces<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Lets users <\/span><a href=\"https:\/\/www.ringcentral.com\/us\/en\/blog\/rooms-features-for-the-hybrid-workplace\/\"><b>seamlessly connect to a meeting room in the office<\/b><\/a><span style=\"font-weight: 400;\"> from their smartphones<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">\u00a0<\/span><\/p>\n<h3><b>RingCentral Rooms x Yealink<\/b><\/h3>\n<p><img decoding=\"async\" class=\"aligncenter size-full wp-image-51701\" src=\"\/us\/en\/blog\/wp-content\/uploads\/2022\/04\/Yealink-840.png\" alt=\"\" width=\"805\" height=\"445\" \/><\/p>\n<p><span style=\"font-weight: 400;\">RingCentral and Yealink recently certified<\/span><a href=\"https:\/\/www.yealink.com\/ringcentral\"> <b>Yealink RVC 400\/840 meeting kits for Mac &amp; Windows<\/b><\/a><span style=\"font-weight: 400;\"> for use with RingCentral Rooms.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Yealink has specially designed a high-performance mini-PC according to the unique characteristics of video conferencing rooms. With fully integrated cable management, this system provides a flexible and reliable deployment solution for any meeting room.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">This gives even more flexibility to our customers when they deploy hardware for RingCentral Rooms.<\/span><\/p>\n<p>&nbsp;<\/p>\n<h2><b><a id=\"inclusivity\"><\/a>4. Inclusivity<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">But video is just one piece of the puzzle. To keep all workers feeling engaged and connected, it\u2019s critical to think through the full hybrid employee experience to make sure it\u2019s inclusive to everyone regardless of where they work.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">When it comes to scheduling, some employees may work in the office more frequently than others. This can confer unintentional benefits (and drawbacks for those at home). For example, those in the office may build closer connections due to physical proximity.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Due to a phenomenon called <\/span><a href=\"https:\/\/www.ringcentral.com\/us\/en\/blog\/proximity-bias-the-next-big-challenge-for-hybrid-and-remote-work\/\"><b>proximity bias<\/b><\/a><span style=\"font-weight: 400;\">, they may also be seen to be better workers than those who work from home more often. This bias can take an outsized toll on those who need to work from home more often: working parents, those with disabilities, and others who may not be able to come into the office as frequently (even if their jobs don\u2019t require it).<\/span><\/p>\n<p><span style=\"font-weight: 400;\">To avoid such divisions, it\u2019s important to establish a digital workplace that\u2019s every bit as useful and conducive to connecting as physical workplaces. This requires a full collaboration toolset, such as <\/span><a href=\"https:\/\/www.ringcentral.com\/office\/how-it-works.html\"><b>RingCentral<\/b><\/a><span style=\"font-weight: 400;\">, with messaging, calling, and video that makes connecting with anyone in the company effortless.\u00a0<\/span><\/p>\n<p>&nbsp;<\/p>\n<h2><b><a id=\"willingness\"><\/a>5. A willingness to experiment and adapt<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">We still have a lot to learn about what works (and what doesn\u2019t) as far as hybrid work is concerned. And that\u2019s just fine: hybrid work is a new way of working, and it will take companies and even individual teams some trial and error to discover what suits them best.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Given that hybrid work is in its infancy, there\u2019s not much data yet to inform best practices, and in the name of flexibility (there\u2019s that word again), the best ways of working will likely come down to individual and team preferences to some extent.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">But this is an exciting opportunity\u2014and whether it\u2019s trying new schedules, letting some meetings drop off, or making other adjustments, a willingness to try new things and discover what works for your team is key to making hybrid work a success.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Learn more about <\/span><a href=\"https:\/\/www.ringcentral.com\/office\/rooms.html\"><b>RingCentral Rooms<\/b><\/a><span style=\"font-weight: 400;\"> and how video conferencing is closing the gaps in the future of work.\u00a0\u00a0<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Remember when weekdays meant waking up, commuting into the office, and working in the same place as all your colleagues from 9 to 5 every day? It\u2019s been more than two years since the once-standard office grind we used to know ceased to exist. 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