{"id":51547,"date":"2022-03-28T19:03:08","date_gmt":"2022-03-29T02:03:08","guid":{"rendered":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/?p=51547"},"modified":"2025-07-14T06:07:01","modified_gmt":"2025-07-14T13:07:01","slug":"what-is-collaboration-software","status":"publish","type":"post","link":"\/us\/en\/blog\/what-is-collaboration-software\/","title":{"rendered":"What is collaboration software?"},"content":{"rendered":"<p><span style=\"font-weight: 400;\">Teamwork and communication are the backbone of successful companies. But the ability for people to work well together requires easy, effective ways to connect. Collaboration software has become an increasingly important tool in this respect.<\/span><\/p>\n<h2><b><a id=\"what\"><\/a>What is collaboration software?<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">Collaboration software allows for multiple users to work together on projects from any location or device at any time. While the concept of collaboration software is not new, the COVID-19 pandemic exacerbated our need for such workplace tools, especially when it comes to <\/span><a href=\"https:\/\/www.ringcentral.com\/us\/en\/blog\/virtual-collaboration-how-to-improve-remote-work\/\"><span style=\"font-weight: 400;\">virtual collaboration<\/span><\/a><i><span style=\"font-weight: 400;\">.<\/span><\/i><\/p>\n<p><span style=\"font-weight: 400;\">But even after the pandemic is behind us, the need for seamless, powerful ways to collaborate virtually is expected to remain high. That\u2019s because the rise of hybrid and permanent <\/span><a href=\"https:\/\/www.ringcentral.com\/us\/en\/blog\/hybrid-remote-work\/\"><span style=\"font-weight: 400;\">remote working arrangements<\/span><\/a><span style=\"font-weight: 400;\"> mean more people will be working virtually\u2014and they\u2019ll require collaboration software that makes all aspects of work as easy and seamless as when everyone was based in the office and working together face to face.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">In order to have <\/span><a href=\"https:\/\/www.ringcentral.com\/us\/en\/blog\/effective-communication-strategies-in-the-workplace\/\"><span style=\"font-weight: 400;\">effective collaboration in the workplace<\/span><\/a><span style=\"font-weight: 400;\"> in 2022, your team is going to need software that meets the needs of all of your employees.<\/span><\/p>\n<p>&nbsp;<\/p>\n<hr \/>\n<p style=\"text-align: center;\">\u2b50 <strong>Ready to go hybrid or remote?<\/strong> \u2b50<\/p>\n<p style=\"text-align: center;\">Here&#8217;s the secret to a successful hybrid and remote-first workplace.<\/p>\n<p><center>\t<\/p>\n<div class=\"download-form-widget enterprise-download-form\" data-url=\"https:\/\/netstorage.ringcentral.com\/ebook\/what-your-business-needs.pdf\" data-id=\"69e1fe35ac0f2\" id=\"69e1fe35ac0f2\">\n\t\t<button tabindex=\"on\"  on=\"tap:69e1fe35ac0f2.toggleClass(class='open')\" class=\"open-modal-download-action download-form-button\" type=\"submit\">Get the eBook<\/button><\/p>\n<div class=\"download-form-modal\">\n<div class=\"download-form-modal-body\">\n<div class=\"download-form-modal-content\">\n<div class=\"download-form-modal-title\">Tomorrow's workplace is hybrid and remote-first. Is your communications system ready?<\/div>\n<form class=\"download-form ENTERPRISE\" method=\"post\">\n<div class=\"download-form-part\">\n\t\t\t\t\t\t\t<input class=\"download-form-input\" aria-label=\"Full Name\" aria-required=\"true\" aria-invalid=\"false\" type=\"text\" name=\"fullname\" placeholder=\"Full Name\" data-dl-events-hover=\"true\" data-dl-element=\"text\" data-dl-additional-info=\"enterprise download form\">\n\t\t\t\t\t\t<\/div>\n<div class=\"download-form-part\">\n\t\t\t\t\t\t\t<input class=\"download-form-input\" aria-label=\"Email (please enter a work email address)\" aria-required=\"true\" aria-invalid=\"false\" type=\"email\" autocomplete=\"on\" name=\"email\" placeholder=\"Email (please enter a work email address)\" data-dl-events-hover=\"true\" data-dl-element=\"email\" data-dl-additional-info=\"enterprise download form\">\n\t\t\t\t\t\t<\/div>\n<div>\n\t\t\t\t\t\t\t<input type=\"hidden\" name=\"popup_form\" value=\"1\">\n\t\t\t\t\t\t<\/div>\n<div><input type=\"hidden\" name=\"Asset_ID__c\" value=\"ODAM-02486\" class=\"download-form-input\"><\/div>\n<div>\n\t\t\t\t\t\t\t<input type=\"hidden\" name=\"Lead_Entry_Source__c\" value=\"RC Blog Enterprise\" class=\"download-form-input\"\/>\n\t\t\t\t\t\t<\/div>\n<div class=\"download-form-part\">\n\t\t\t\t\t\t\t<button class=\"download-form-submit\" type=\"submit\" data-dl-element=\"button\" data-no-auto-dl=\"true\" data-dl-additional-info=\"enterprise download form\" data-dl-name=\"Download now\">Download now<\/button>\n\t\t\t\t\t\t<\/div>\n<\/p><\/form>\n<p> \t\t\t\t\t<button on=\"tap:69e1fe35ac0f2.toggleClass(class='open')\" role=\"button\" tabindex=\"0\"  class=\"download-form-modal-close\"><\/button>\n\t\t\t\t<\/div>\n<div class=\"download-form-modal-thank\">Enjoy!<\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<p>\t<\/center><\/p>\n<hr \/>\n<p>&nbsp;<\/p>\n<h2><b><a id=\"do\"><\/a>What can collaboration software do?<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">To understand the importance of collaboration software in today\u2019s workplaces, it\u2019s first important to understand what collaboration software is and what it can do.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">There are plenty of activities involved in collaborating and lots of forms of collaboration. Great collaboration software brings all of these capabilities into an all-in-one solution. While there are many different types of <\/span><a href=\"https:\/\/www.ringcentral.com\/us\/en\/blog\/unified-communication-platforms\/\"><span style=\"font-weight: 400;\">collaboration platforms<\/span><\/a> <span style=\"font-weight: 400;\">on the market, the most powerful tools virtually replicate all the various ways people work together: face-to-face and voice chats, text-based messaging, and collaborating over shared documents and files.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The best <a href=\"https:\/\/www.ringcentral.com\/us\/en\/blog\/online-collaboration-tools\/\">online collaboration tools<\/a> provide teams with the ability to perform all of these collaborative functions via message, call, and <a href=\"https:\/\/www.ringcentral.com\/free-conference-call.html\">video conference<\/a> virtually, and they allow them to do so from any device or location.<br \/>\n<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\t<\/p>\n<div class=\"rc-subscribe\" id=\"new-rc-subscribe\"  style=\"background-image:url('\/us\/en\/blog\/wp-content\/themes\/ringcentral\/assets\/images\/temp\/subscribe.png')\">\n\t\t<button class=\"close js-popup-close\"><svg class=\"icon_close_mobile\" width=\"20\" height=\"20\"><use xlink:href=\"#icon_close_mobile\"><\/use><\/svg><\/button><\/p>\n<div class=\"rc-subscribe__wrapper\">\n<div class=\"rc-subscribe__wrapper_text\">\n<h3 class=\"rc-subscribe__title h2\">Stay informed with RingCentral<\/h3>\n<div class=\"rc-subscribe__subtitle\">Subscribe to our emails for the latest blogs, events, and exclusive content on AI-powered communication solutions. Stay ahead with insights and tips from the leader in trusted AI communications.<\/p>\n<p>\t\t\t\t\t<a href=\"https:\/\/www.ringcentral.com\/legal\/privacy-notice.html\" target=\"_blank\" data-dl-name=\"Privacy Notic\" data-dl-element=\"link\" data-dl-additional-info=\"social\" rel=\"noreferrer noopener\">Privacy Notice<\/a>\n\t\t\t\t<\/div>\n<\/p><\/div>\n<div class=\"rc-subscribe__wrapper_form\">\n<form class=\"\" data-event-init=\"true\" novalidate data-js-form>\n<div class=\"rc-subscribe__row\">\n\t\t\t\t\t\t<input\n\t\t\t\t\t\t\t\tname=\"email\"\n\t\t\t\t\t\t\t\tplaceholder=\"Email address *\"\n\t\t\t\t\t\t\t\ttitle=\"Must be valid email. example@yourdomain.com\"\n\t\t\t\t\t\t\t\tminlength=\"4\"\n\t\t\t\t\t\t\t\tmaxlength=\"255\"\n\t\t\t\t\t\t\t\ttype=\"email\"\n\t\t\t\t\t\t\t\trequired\n\t\t\t\t\t\t\t\tpattern=\"[a-z0-9._%+\\-]+@[a-z0-9.\\-]+\\.[a-z]{2,}$\"\n\t\t\t\t\t\t\t\tclass=\"field__control\"\n\t\t\t\t\t\t\t\tautocomplete=\"on\"\n\t\t\t\t\t\t\t\taria-required=\"true\"\n\t\t\t\t\t\t\t\tdata-dl-events-hover=\"true\"\n\t\t\t\t\t\t\t\tdata-dl-element=\"email\"\n\t\t\t\t\t\t\t\tdata-dl-additional-info=\"LET'S WORK TOGETHER\"\n\t\t\t\t\t\t\t\taria-label=\"Email address *\"\n\t\t\t\t\t\t\t\taria-errormessage=\"email-subscribe-errors\"\n\t\t\t\t\t\t><br \/>\n\t\t\t\t\t\t<span class=\"field__errors\" id=\"email-subscribe-errors\" data-js-form-field-errors><\/span>\n\t\t\t\t\t<\/div>\n<div class=\"rc-subscribe__row\">\n\t\t\t\t\t\t<select\n\t\t\t\t\t\t\t\tname=\"Country__c\"\n\t\t\t\t\t\t\t\trequired\n\t\t\t\t\t\t\t\tclass=\"field__control\"\n\t\t\t\t\t\t\t\taria-required=\"true\"\n\t\t\t\t\t\t\t\taria-expanded=\"false\"\n\t\t\t\t\t\t\t\taria-label=\"Country *\"\n\t\t\t\t\t\t\t\taria-errormessage=\"country-subscribe-errors\"\n\t\t\t\t\t\t><option value=\"\" disabled=\"disabled\" selected=\"selected\">Country<\/option><option value=\"Canada\">Canada<\/option><option value=\"United_States\">United States<\/option><\/select><\/p>\n<p>\t\t\t\t\t\t<span class=\"field__errors\" id=\"country-subscribe-errors\" data-js-form-field-errors><\/span>\n\t\t\t\t\t<\/div>\n<div class=\"rc-subscribe__row\">\n\t\t\t\t\t\t<button type=\"submit\" data-event-init=\"true\">Subscribe<\/button>\n\t\t\t\t\t<\/div>\n<\/p><\/form>\n<\/p><\/div>\n<\/p><\/div>\n<div class=\"confirm-form\" role=\"status\" aria-live=\"polite\" style=\"display: none;\" aria-hidden=\"true\">\n<div class=\"confirm-form__text\">Thank you for your interest in RingCentral<\/div>\n<\/p><\/div>\n<\/p><\/div>\n<p>\t<\/span><\/p>\n<h3 class=\"heading h3\"><b><a id=\"essentials\"><\/a>Collaboration tool essentials<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">If you are looking for a <\/span><a href=\"https:\/\/www.ringcentral.com\/us\/en\/blog\/cloud-collaboration-software\/\"><span style=\"font-weight: 400;\">collaboration tool<\/span><\/a><span style=\"font-weight: 400;\">, here are some essentials to look out for.<\/span><\/p>\n<p><b>1. The ability to participate in video and audio conferencing<\/b><\/p>\n<p><span style=\"font-weight: 400;\">For effective teams, communication is second nature. But there\u2019s no one best way to communicate\u2014the most effective medium often depends on the task or goal at hand. To help people engage in conversations and work together virtually, collaboration software should include secure, built-in video and audio conferencing capabilities\u2014and make it easy to switch from one medium to another as the task or conversation requires. These capabilities are essential to having <\/span><a href=\"https:\/\/www.ringcentral.com\/us\/en\/blog\/collaboration-in-the-workplace\/\"><span style=\"font-weight: 400;\">collaboration in the workplace<\/span><\/a><span style=\"font-weight: 400;\"> in 2022.\u00a0<\/span><\/p>\n<p><b>2. Chat and chat rooms, with a way to keep conversations organized<\/b><\/p>\n<p><span style=\"font-weight: 400;\">Providing channels where employees can chat is a great way to keep collaboration happening even after the meeting is over. Whether it is one-on-one or in a group chat room, collaboration software with<\/span><a href=\"https:\/\/www.ringcentral.com\/teams\/overview.html\"> <span style=\"font-weight: 400;\">chat features<\/span><\/a><span style=\"font-weight: 400;\"> is the cherry on top for your virtual collaboration needs. <\/span><span style=\"font-weight: 400;\">A lot of work and information sharing takes place over chat-based conversations, <\/span><span style=\"font-weight: 400;\">but the volume of messages can quickly become unwieldy. Great collaboration software offers easy, intuitive ways to organize conversations and keep important information at hand (or easily findable), such as the ability to pin and forward messages.<\/span><\/p>\n<p><b>3. Screensharing and presentation tools<\/b><\/p>\n<p><span style=\"font-weight: 400;\">Screensharing and presentations allow for the visual aspect to happen in collaboration. Getting on the same page sometimes means literally having the same materials in front of you. And while the ability to see meeting participants is key, so is the ability to look at shared materials in real-time. Oftentimes, ideas are more effective when they can be illustrated, whether it\u2019s through slides in a status report or via a live white board. Using a tool that has these capabilities\u2014the ability to share screens and presentations\u2014is critical for remote collaboration and especially important in helping those with a more visual <\/span><a href=\"https:\/\/www.ringcentral.com\/us\/en\/blog\/collaboration-styles\/\"><span style=\"font-weight: 400;\">collaboration style<\/span><\/a><span style=\"font-weight: 400;\">.<\/span><\/p>\n<p><b>4. Mobile, cloud-based access<\/b><\/p>\n<p><span style=\"font-weight: 400;\">Remote and hybrid work means more employees are working from anywhere. But to be able to do their jobs, they need access to all their tools and information no matter where they are working. A cloud-based solution with a robust mobile version enables access from anywhere and any device.<\/span><\/p>\n<p><b>5. Integration capabilities<\/b><\/p>\n<p><span style=\"font-weight: 400;\">The way that we work is always changing. And from document sharing to calendars to vertical- and job-specific tools, employees use countless business apps throughout the day. The better <\/span><a href=\"https:\/\/www.ringcentral.com\/us\/en\/blog\/collaboration-software\/\"><span style=\"font-weight: 400;\">collaboration software<\/span><\/a><span style=\"font-weight: 400;\"> will integrate with these other solutions to add more functionality to their service suite, making it more effective for people to share information and work together. Be sure to choose a collaboration software that has integrations for maximum benefits.<\/span><\/p>\n<p><b>6. Project management<\/b><\/p>\n<p><span style=\"font-weight: 400;\">Having a centralized place to assign projects and tasks is incredibly beneficial in this remote world, and collaboration is nothing without follow up and accountability. By layering in project management functions, such as the ability to assign and track tasks, collaboration software becomes more than just a conduit to communication\u2014it plays a central role in how work gets done. In order for employees to want to collaborate and use these tools, <a href=\"https:\/\/www.ringcentral.com\/us\/en\/blog\/leadership-employee-engagement\/\">great leaders<\/a> will commit to tasking out projects within a collaboration tool. The more <\/span><a href=\"https:\/\/www.ringcentral.com\/us\/en\/blog\/the-great-divide\/\"><span style=\"font-weight: 400;\">leadership collaborates<\/span><\/a><span style=\"font-weight: 400;\">, the more likely their employees are soon to follow.<\/span><\/p>\n<p><b>7. Powerful administrative functions<\/b><\/p>\n<p><span style=\"font-weight: 400;\">The need to provision and manage collaboration software for a remote workforce can be a big burden for IT. But the job of managing these tools is simplified if the collaboration solution offers centralized functions that allow admins to set up new users, troubleshoot, view performance analytics, and more via a remote portal.<\/span><\/p>\n<p><b>8. Security<\/b><\/p>\n<p><span style=\"font-weight: 400;\">With more important conversations happening over collaboration software, confidence in the security of such solutions is paramount. From<\/span><a href=\"https:\/\/www.ringcentral.com\/office\/features\/roles-and-permissions\/overview.html\"> <span style=\"font-weight: 400;\">granular access controls<\/span><\/a><span style=\"font-weight: 400;\"> to state-of-the-art video meeting security features such as<\/span><a href=\"https:\/\/www.ringcentral.com\/us\/en\/blog\/what-is-end-to-end-encryption-and-why-it-matters\/\"> <span style=\"font-weight: 400;\">end-to-end encryption<\/span><\/a><span style=\"font-weight: 400;\">, it\u2019s a good idea to take a close look at how information is protected.<\/span><\/p>\n<p><img decoding=\"async\" class=\"aligncenter size-full wp-image-51557\" src=\"\/us\/en\/blog\/wp-content\/uploads\/2022\/03\/collaboration-software.jpg\" alt=\"A young woman is sitting outside and having a video call\" width=\"930\" height=\"700\" \/><\/p>\n<h3><b><a id=\"benefits\"><\/a>The benefits of collaboration software<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">With many workers doing their jobs remotely and collaboration platforms becoming increasingly powerful and accessible, the benefits of collaboration software are growing.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Here are some key ways collaboration software can improve your business:<\/span><\/p>\n<ol>\n<li><b> Promotes communication and collaboration: <\/b>Just as the name implies, collaboration software provides employees with a virtual platform for working together. <a href=\"https:\/\/www.ringcentral.com\/us\/en\/blog\/the-importance-of-effective-communication-in-the-workplace\/\">Effective communication in the workplace<\/a> is crucial, and by offering simple ways to connect over a variety of media, collaboration software breaks down barriers and makes working together second nature.<\/li>\n<\/ol>\n<ol start=\"2\">\n<li><b> Work from anywhere: <\/b>Hybrid and remote work is growing in popularity\u2014but these models are only as effective as workers\u2019 ability to maintain teamwork. Collaboration software enables flexible teamwork and communication when colleagues work from different places.<\/li>\n<\/ol>\n<ol start=\"3\">\n<li><b> Improves productivity: <\/b>Whether it\u2019s speeding up the amount of time it takes for a colleague to answer a question or streamlining workflows with integrations, a robust collaboration solution can reduce the number of business apps people need to use and shrink the number of steps involved in getting work done. This, in turn, can fuel productivity.<\/li>\n<\/ol>\n<ol start=\"4\">\n<li><b> Reduces information silos: <\/b>Using a variety of different business apps and working from disparate locations creates the potential for informational gaps and blind spots to develop between teammates or across business lines. A system that meets everyone\u2019s needs makes it easier to communicate and share information and provides needed visibility to counter the risk of silos.<\/li>\n<\/ol>\n<ol start=\"5\">\n<li><b> Fosters a sense of team connection: <\/b>Working remotely can be an isolating experience, and reduce trust and camaraderie\u2014two important traits for strong teams. An easy-to-use solution with many <a href=\"https:\/\/www.ringcentral.com\/us\/en\/blog\/10-must-try-collaboration-features-in-ringcentral\/\">collaboration features<\/a>\u00a0like RingCentral encourages more connection and communication between teammates, helping to promote stronger teams.<\/li>\n<\/ol>\n<h2><b>Support your team with collaboration software<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">Learn more about how to support your remote teammates with <\/span><a href=\"https:\/\/www.ringcentral.com\/remote-playbook\/\"><span style=\"font-weight: 400;\">RingCentral\u2019s Remote Work Playbook<\/span><\/a><span style=\"font-weight: 400;\">, or check out <\/span><a href=\"https:\/\/www.ringcentral.com\/desktop-app.html\"><span style=\"font-weight: 400;\">RingCentral\u2019s collaboration software and tools<\/span><\/a><span style=\"font-weight: 400;\"> for helping with communication within a hybrid remote work environment.<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Teamwork and communication are the backbone of successful companies. But the ability for people to work well together requires easy, effective ways to connect. Collaboration software has become an increasingly important tool in this respect. What is collaboration software? Collaboration software allows for multiple users to work together on projects from any location or device &#8230;<\/p>\n","protected":false},"author":29,"featured_media":51556,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[18390],"tags":[12292,9168,17973,43250],"class_list":["post-51547","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-communication-and-collaboration","tag-collaboration-platforms","tag-collaboration-software","tag-effective-collaboration-in-the-workplace","tag-virtual-collaboration"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v19.3 (Yoast SEO v27.2) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>What is Collaboration Software? 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