{"id":51517,"date":"2022-03-24T13:20:42","date_gmt":"2022-03-24T20:20:42","guid":{"rendered":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/?p=51517"},"modified":"2025-09-21T21:37:55","modified_gmt":"2025-09-22T04:37:55","slug":"virtual-collaboration-how-to-improve-remote-work","status":"publish","type":"post","link":"\/us\/en\/blog\/virtual-collaboration-how-to-improve-remote-work\/","title":{"rendered":"Virtual collaboration: How to improve remote work"},"content":{"rendered":"<p><span style=\"font-weight: 400;\">Remote work is on the rise. According to<\/span><a href=\"https:\/\/www.upwork.com\/research\/future-workforce-report\"><span style=\"font-weight: 400;\"> Upwork\u2019s Future Workforce Report<\/span><\/a><span style=\"font-weight: 400;\">, about 40.7 million workers in the U.S. alone are expected to go fully remote by 2025. This would result in a 5% increase in remote work from 2020.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">As more people embrace remote and hybrid work, a solid framework for virtual collaboration has become the business need of the hour.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">While it may seem straightforward, there\u2019s a lot more that goes into it than simply picking a virtual<\/span><a href=\"https:\/\/www.ringcentral.com\/us\/en\/blog\/cloud-collaboration-software\/\"> <span style=\"font-weight: 400;\">collaboration platform<\/span><\/a><span style=\"font-weight: 400;\">. It also involves centralizing communication and setting clear processes around how team members connect with each other.<\/span><\/p>\n<h2><b>What is virtual collaboration?<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">Virtual collaboration (also called remote collaboration) refers to any joint effort from people who are not physically present in order to achieve a common goal. It requires a variety of tools, including:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Instant messaging software<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Productivity apps<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\">Platforms that support voice and <a class=\"waffle-rich-text-link\" href=\"https:\/\/www.ringcentral.com\/video-call.html\">video calls<\/a><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">The goal of virtual team collaboration isn\u2019t merely getting things done<\/span><span style=\"font-weight: 400;\"> but <\/span><span style=\"font-weight: 400;\">to replicate the synergy and teamwork achieved when employees are together in the same building. Employees\u2014no matter how far apart they are\u2014should be able to communicate effortlessly and cooperate in a virtual environment while remaining productive.<\/span><\/p>\n<h2><b>5 tips to improve virtual collaboration<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">Virtual collaboration isn\u2019t without its problems. Overcoming learning curves, not being able to use non-verbal communication, and feeling isolated are just some of the biggest challenges of remote cooperation. These best practices will help your virtual team overcome those obstacles and seamlessly share ideas across time zones.<\/span><\/p>\n<p class=\"p1\"><span class=\"s1\">\t<\/p>\n<div class=\"rc-subscribe\" id=\"new-rc-subscribe\"  style=\"background-image:url('\/us\/en\/blog\/wp-content\/themes\/ringcentral\/assets\/images\/temp\/subscribe.png')\">\n\t\t<button class=\"close js-popup-close\"><svg class=\"icon_close_mobile\" width=\"20\" height=\"20\"><use xlink:href=\"#icon_close_mobile\"><\/use><\/svg><\/button><\/p>\n<div class=\"rc-subscribe__wrapper\">\n<div class=\"rc-subscribe__wrapper_text\">\n<h3 class=\"rc-subscribe__title h2\">Stay informed with RingCentral<\/h3>\n<div class=\"rc-subscribe__subtitle\">Subscribe to our emails for the latest blogs, events, and exclusive content on AI-powered communication solutions. Stay ahead with insights and tips from the leader in trusted AI communications.<\/p>\n<p>\t\t\t\t\t<a href=\"https:\/\/www.ringcentral.com\/legal\/privacy-notice.html\" target=\"_blank\" data-dl-name=\"Privacy Notic\" data-dl-element=\"link\" data-dl-additional-info=\"social\" rel=\"noreferrer noopener\">Privacy Notice<\/a>\n\t\t\t\t<\/div>\n<\/p><\/div>\n<div class=\"rc-subscribe__wrapper_form\">\n<form class=\"\" data-event-init=\"true\" novalidate data-js-form>\n<div class=\"rc-subscribe__row\">\n\t\t\t\t\t\t<input\n\t\t\t\t\t\t\t\tname=\"email\"\n\t\t\t\t\t\t\t\tplaceholder=\"Email address *\"\n\t\t\t\t\t\t\t\ttitle=\"Must be valid email. example@yourdomain.com\"\n\t\t\t\t\t\t\t\tminlength=\"4\"\n\t\t\t\t\t\t\t\tmaxlength=\"255\"\n\t\t\t\t\t\t\t\ttype=\"email\"\n\t\t\t\t\t\t\t\trequired\n\t\t\t\t\t\t\t\tpattern=\"[a-z0-9._%+\\-]+@[a-z0-9.\\-]+\\.[a-z]{2,}$\"\n\t\t\t\t\t\t\t\tclass=\"field__control\"\n\t\t\t\t\t\t\t\tautocomplete=\"on\"\n\t\t\t\t\t\t\t\taria-required=\"true\"\n\t\t\t\t\t\t\t\tdata-dl-events-hover=\"true\"\n\t\t\t\t\t\t\t\tdata-dl-element=\"email\"\n\t\t\t\t\t\t\t\tdata-dl-additional-info=\"LET'S WORK TOGETHER\"\n\t\t\t\t\t\t\t\taria-label=\"Email address *\"\n\t\t\t\t\t\t\t\taria-errormessage=\"email-subscribe-errors\"\n\t\t\t\t\t\t><br \/>\n\t\t\t\t\t\t<span class=\"field__errors\" id=\"email-subscribe-errors\" data-js-form-field-errors><\/span>\n\t\t\t\t\t<\/div>\n<div class=\"rc-subscribe__row\">\n\t\t\t\t\t\t<select\n\t\t\t\t\t\t\t\tname=\"Country__c\"\n\t\t\t\t\t\t\t\trequired\n\t\t\t\t\t\t\t\tclass=\"field__control\"\n\t\t\t\t\t\t\t\taria-required=\"true\"\n\t\t\t\t\t\t\t\taria-expanded=\"false\"\n\t\t\t\t\t\t\t\taria-label=\"Country *\"\n\t\t\t\t\t\t\t\taria-errormessage=\"country-subscribe-errors\"\n\t\t\t\t\t\t><option value=\"\" disabled=\"disabled\" selected=\"selected\">Country<\/option><option value=\"Canada\">Canada<\/option><option value=\"United_States\">United States<\/option><\/select><\/p>\n<p>\t\t\t\t\t\t<span class=\"field__errors\" id=\"country-subscribe-errors\" data-js-form-field-errors><\/span>\n\t\t\t\t\t<\/div>\n<div class=\"rc-subscribe__row\">\n\t\t\t\t\t\t<button type=\"submit\" data-event-init=\"true\">Subscribe<\/button>\n\t\t\t\t\t<\/div>\n<\/p><\/form>\n<\/p><\/div>\n<\/p><\/div>\n<div class=\"confirm-form\" role=\"status\" aria-live=\"polite\" style=\"display: none;\" aria-hidden=\"true\">\n<div class=\"confirm-form__text\">Thank you for your interest in RingCentral<\/div>\n<\/p><\/div>\n<\/p><\/div>\n<p>\t<\/span><\/p>\n<ol>\n<li>\n<h3 class=\"heading h3\" style=\"text-align: left;\"><b><a id=\"Invest\"><\/a>Invest in collaboration software<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">The first step in improving virtual collaboration is investing in building a decent tech stack, or an effective <a href=\"https:\/\/www.ringcentral.com\/us\/en\/blog\/unified-communication-platforms\/\">unified communications platform<\/a>. You need tools that will allow your employees to interact with each other and remain productive. In fact,<\/span><a href=\"https:\/\/about.gitlab.com\/resources\/downloads\/remote-work-report-2021.pdf\"> <span style=\"font-weight: 400;\">91%<\/span><\/a><span style=\"font-weight: 400;\"> of remote workers believe that <a href=\"https:\/\/www.ringcentral.com\/us\/en\/blog\/collaboration-styles\/\">collaboration software<\/a> creates a \u201cconnected workplace.\u201d<\/span><\/p>\n<p><span style=\"font-weight: 400;\">As far as <a href=\"https:\/\/www.ringcentral.com\/us\/en\/blog\/effective-communication-strategies-in-the-workplace\/\">communication<\/a> is concerned, we recommend having at least one of each of the following types of virtual collaboration tools:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Team messaging:<\/b><span style=\"font-weight: 400;\"> An asynchronous communication tool that allows employees to instantly reach out to each other. Examples include<\/span><a href=\"https:\/\/www.ringcentral.com\/office\/how-it-works.html\"> <span style=\"font-weight: 400;\">RingCentral MVP<\/span><\/a><span style=\"font-weight: 400;\">,<\/span><a href=\"https:\/\/slack.com\/\"> <span style=\"font-weight: 400;\">Slack<\/span><\/a><span style=\"font-weight: 400;\">, and<\/span><a href=\"https:\/\/discord.com\/\"> <span style=\"font-weight: 400;\">Discord<\/span><\/a><span style=\"font-weight: 400;\">.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Video and voice conferencing: <\/b><span style=\"font-weight: 400;\">Certain discussions warrant synchronous spoken or face-to-face interactions, which voice and video conferencing tools facilitate. For example,<\/span><a href=\"https:\/\/zoom.us\/\"> <span style=\"font-weight: 400;\">Zoom<\/span><\/a><span style=\"font-weight: 400;\">, RingCentral MVP, and<\/span><a href=\"https:\/\/www.skype.com\/en\/\"> <span style=\"font-weight: 400;\">Skype<\/span><\/a><span style=\"font-weight: 400;\">.<\/span><\/li>\n<li aria-level=\"1\"><strong>Virtual phone system:<\/strong> For managing business calls and maintaining a professional image, a <a href=\"https:\/\/www.ringcentral.com\/virtual-phone-system.html\">virtual phone system<\/a> ensures seamless communication and accessibility.<\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">For smooth coordination, and attempts to <a href=\"https:\/\/www.ringcentral.com\/us\/en\/blog\/the-great-divide\/\">avoid the growing divide among employees and leaders<\/a>, every business should have the following platforms in its tech stack, and of course these systems should live in a <a href=\"https:\/\/www.ringcentral.com\/us\/en\/blog\/cloud-collaboration-software\/\">cloud-first atmosphere<\/a>:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Project management:<\/b><span style=\"font-weight: 400;\"> Tools that allow you to create, manage, and track projects with entire teams and stakeholders.<\/span><a href=\"https:\/\/asana.com\/\"> <span style=\"font-weight: 400;\">Asana<\/span><\/a><span style=\"font-weight: 400;\">,<\/span><a href=\"https:\/\/www.notion.so\/projects\"> <span style=\"font-weight: 400;\">Notion<\/span><\/a><span style=\"font-weight: 400;\">, and<\/span><a href=\"https:\/\/www.atlassian.com\/software\/jira\/agile\"> <span style=\"font-weight: 400;\">Jira<\/span><\/a> <span style=\"font-weight: 400;\">are some popular examples.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Task management:<\/b><span style=\"font-weight: 400;\"> Platforms that allow you to delegate and track individual tasks. They\u2019re typically a subset of project management software.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Productivity:<\/b><span style=\"font-weight: 400;\"> Any type of software that allows you to do a task. You need to pick one based on the nature of your work. For example, if you do editorial work, you can use<\/span><a class=\"nofollow\" href=\"https:\/\/docs.google.com\/\" rel=\"nofollow\"> <span style=\"font-weight: 400;\">Google Docs<\/span><\/a><span style=\"font-weight: 400;\"> or<\/span><a href=\"https:\/\/quip.com\/\"> <span style=\"font-weight: 400;\">Quip<\/span><\/a><span style=\"font-weight: 400;\">. Similarly, if you have a virtual product design team, a tool like<\/span><a href=\"https:\/\/zeplin.io\/\"> <span style=\"font-weight: 400;\">Zeplin<\/span><\/a> <span style=\"font-weight: 400;\">can help.<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">The best software is one that meets the collaboration needs of your team members. Take some time to understand your requirements and do ample market research before making any executive decision.<\/span><\/li>\n<li>\n<h3 class=\"heading h3\"><b><a id=\"Secure\"><\/a>Secure leadership buy-in<br \/>\n<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">Seeing<\/span><a href=\"https:\/\/www.ringcentral.com\/us\/en\/blog\/the-great-divide\/\"> <span style=\"font-weight: 400;\">leadership getting involved<\/span><\/a><span style=\"font-weight: 400;\"> in collaboration efforts will motivate your employees to follow suit, feel comfortable collaborating virtually, and bring new ideas to the table. This is the essence of <a href=\"https:\/\/www.ringcentral.com\/us\/en\/blog\/the-importance-of-effective-communication-in-the-workplace\/\">effective communication<\/a> and <a href=\"https:\/\/www.ringcentral.com\/us\/en\/blog\/collaboration-in-the-workplace\/\">collaboration<\/a>.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Start by convincing your leaders about the benefits of virtual work. Leverage existing research to make a strong argument. For example, did you know that<\/span><a href=\"https:\/\/about.gitlab.com\/resources\/downloads\/remote-work-report-2021.pdf\"> <span style=\"font-weight: 400;\">42%<\/span><\/a><span style=\"font-weight: 400;\"> of virtual employees feel more productive? If you have any internal performance data that favors virtual work, make sure to include that in your discussions as well.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Once you get the buy-in from your leaders, ask them to use the virtual collaboration tools you\u2019ve adopted to set an example for employees. For instance, advise all managers to send out a weekly blast on your company\u2019s virtual messaging app regarding any updates. Ask them to participate in any company-wide training on collaborative processes, etiquette, and tools.<\/span><\/li>\n<li>\n<h3><b><a id=\"Understand\"><\/a>Understand collaboration styles<br \/>\n<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">Collaboration style awareness is key in any workplace. When you understand how team members like to work with others, you\u2019re better able to delegate tasks and predict how much involvement would be required to see a task to completion.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Some prefer to lead discussions and aren\u2019t afraid to take risks, while others like to analyze everything before making decisions. Similarly, some enjoy working closely with their peers, while others shine when they work alone.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Subtle gestures and shifts in body language help us identify others\u2019<\/span> <span style=\"font-weight: 400;\">collaboration styles. However, those non-verbal cues are almost impossible to notice when you\u2019re collaborating virtually.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">To that end, we recommend taking our<\/span><a href=\"https:\/\/www.ringcentral.com\/us\/en\/blog\/collaboration-styles\/\"> <span style=\"font-weight: 400;\">quiz to find out your collaboration style<\/span><\/a><span style=\"font-weight: 400;\">. Ask all employees to share their results with their peers in a team-building exercise. You can also ask managers to engage in 1:1 conversations with their direct reports to better understand their unique styles and preferences.<\/span><\/li>\n<li>\n<h3><b><a id=\"Centralize\"><\/a>Centralize communication<br \/>\n<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">We\u2019ve already mentioned that a virtual collaboration tech stack is invaluable. Within that set of tools, it\u2019s worth emphasizing the importance of a knowledge-sharing platform when working remotely.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">One of the biggest challenges of collaborating virtually is being able to find crucial information or files needed to do your job. In fact, about<\/span><a href=\"https:\/\/about.gitlab.com\/resources\/downloads\/remote-work-report-2021.pdf\"> <span style=\"font-weight: 400;\">48%<\/span><\/a><span style=\"font-weight: 400;\"> of remote employees say they lose time looking for information.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Adopt a dedicated hub for knowledge and file sharing employees can turn to anytime they need help. RingCentral, for example, offers a wide range of<\/span><a href=\"https:\/\/www.ringcentral.com\/effortless-customer-engagement.html\"> <span style=\"font-weight: 400;\">collaboration features<\/span><\/a><span style=\"font-weight: 400;\">, including a team administration feature that focuses on creating and managing team communications.<\/span><\/li>\n<li>\n<h3><b><a id=\"Invest-in-casual\"><\/a>Invest in casual collaboration<br \/>\n<\/b><\/h3>\n<p><span style=\"font-weight: 400;\"><a href=\"https:\/\/www.ringcentral.com\/us\/en\/blog\/online-collaboration-tools\/\">Working remotely<\/a>, while liberating, can feel lonely and take a toll on your mental health. With water cooler chats and lunch hangouts not possible, it\u2019s easy to lose the camaraderie that glues a team together.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Encourage casual interactions between your remote employees to help everyone feel connected. Set up remote team-building activities\u2014like virtual campfires, two truths and a lie, and online bingo.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">In addition, you should also designate a channel for watercooler chats on your company\u2019s<\/span><a href=\"https:\/\/www.ringcentral.com\/teams\/overview.html\"> <span style=\"font-weight: 400;\">messaging communications<\/span><\/a><span style=\"font-weight: 400;\"> platform where team members can check in with each other.<\/span><\/li>\n<\/ol>\n<h2><b>You can always improve virtual collaboration<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">Virtual collaboration isn\u2019t always easy. Creating a robust tech stack and strong synergy between your virtual employees will take some time, so be patient. Revisit your online collaboration plan from time to time and look for ways to remove bottlenecks or inefficiencies, and don&#8217;t rely on out-of-date <a href=\"https:\/\/www.ringcentral.com\/us\/en\/blog\/10-must-try-collaboration-features-in-ringcentral\/\">technologies or practices<\/a>. Consistently conduct internal surveys, and collect feedback from your team members to see how your company can improve virtual collaboration for them.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">You can learn more about creating a strong system for remote teamwork in our guide to<\/span><a href=\"https:\/\/www.ringcentral.com\/us\/en\/blog\/effective-communication-strategies-in-the-workplace\/\"> <span style=\"font-weight: 400;\">effective communication and collaboration strategies<\/span><\/a><span style=\"font-weight: 400;\">. We have also put together a list of the<\/span><a href=\"https:\/\/www.ringcentral.com\/us\/en\/blog\/unified-communication-platforms\/\"> <span style=\"font-weight: 400;\">best tools for collaboration<\/span><\/a><span style=\"font-weight: 400;\"> that\u2019s worth checking out if you can\u2019t decide which software would meet your needs.<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Remote work is on the rise. According to Upwork\u2019s Future Workforce Report, about 40.7 million workers in the U.S. alone are expected to go fully remote by 2025. This would result in a 5% increase in remote work from 2020. As more people embrace remote and hybrid work, a solid framework for virtual collaboration has &#8230;<\/p>\n","protected":false},"author":29,"featured_media":51522,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[18390],"tags":[],"class_list":["post-51517","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-communication-and-collaboration"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v19.3 (Yoast SEO v27.2) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Virtual collaboration: How to improve remote work | RingCentral Blog<\/title>\n<meta name=\"description\" content=\"Remote work is on the rise. 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