{"id":51359,"date":"2022-03-14T10:00:12","date_gmt":"2022-03-14T17:00:12","guid":{"rendered":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/?p=51359"},"modified":"2025-07-02T08:44:03","modified_gmt":"2025-07-02T15:44:03","slug":"improve-retail-worker-experience-during-the-great-resignation","status":"publish","type":"post","link":"\/us\/en\/blog\/improve-retail-worker-experience-during-the-great-resignation\/","title":{"rendered":"Improve retail worker experience during the Great Resignation"},"content":{"rendered":"<p><b>Highlights<\/b><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">The Great Resignation has impacted retailers significantly, with record numbers of retail employees walking away from their jobs in the past two years.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Attracting and retaining employees includes more than simply increasing their wages. It involves also providing a better employee experience.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Using the right communications platform can enhance employee experience and aid in talent acquisition and retention.<\/span><\/li>\n<\/ul>\n<hr \/>\n<p><span style=\"font-weight: 400;\">\ud83d\udc81\ud83d\uded2\ud83d\udcbb Want to see how a unified communications and collaboration strategy can create an effortless employee experience that allows your team to better serve shoppers at all stages of their journey? Grab our eBook.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\t<\/p>\n<div class=\"download-form-widget enterprise-download-form\" data-url=\"https:\/\/netstorage.ringcentral.com\/documents\/retail_workforce_empowerment_ebook.pdf\" data-id=\"69db3498ca3e1\" id=\"69db3498ca3e1\">\n\t\t<button tabindex=\"on\"  on=\"tap:69db3498ca3e1.toggleClass(class='open')\" class=\"open-modal-download-action download-form-button\" type=\"submit\">Get the eBook<\/button><\/p>\n<div class=\"download-form-modal\">\n<div class=\"download-form-modal-body\">\n<div class=\"download-form-modal-content\">\n<div class=\"download-form-modal-title\">This eBook outlines five communication experiences that illustrate how unified communications and collaboration helps retailers connect with customers on a new level.<\/div>\n<form class=\"download-form ENTERPRISE\" method=\"post\">\n<div class=\"download-form-part\">\n\t\t\t\t\t\t\t<input class=\"download-form-input\" aria-label=\"Full Name\" aria-required=\"true\" aria-invalid=\"false\" type=\"text\" name=\"fullname\" placeholder=\"Full Name\" data-dl-events-hover=\"true\" data-dl-element=\"text\" data-dl-additional-info=\"enterprise download form\">\n\t\t\t\t\t\t<\/div>\n<div class=\"download-form-part\">\n\t\t\t\t\t\t\t<input class=\"download-form-input\" aria-label=\"Email (please enter a work email address)\" aria-required=\"true\" aria-invalid=\"false\" type=\"email\" autocomplete=\"on\" name=\"email\" placeholder=\"Email (please enter a work email address)\" data-dl-events-hover=\"true\" data-dl-element=\"email\" data-dl-additional-info=\"enterprise download form\">\n\t\t\t\t\t\t<\/div>\n<div>\n\t\t\t\t\t\t\t<input type=\"hidden\" name=\"popup_form\" value=\"1\">\n\t\t\t\t\t\t<\/div>\n<div><input type=\"hidden\" name=\"Asset_ID__c\" value=\"ODAM-00199\" class=\"download-form-input\"><\/div>\n<div>\n\t\t\t\t\t\t\t<input type=\"hidden\" name=\"Lead_Entry_Source__c\" value=\"RC Blog Enterprise\" class=\"download-form-input\"\/>\n\t\t\t\t\t\t<\/div>\n<div class=\"download-form-part\">\n\t\t\t\t\t\t\t<button class=\"download-form-submit\" type=\"submit\" data-dl-element=\"button\" data-no-auto-dl=\"true\" data-dl-additional-info=\"enterprise download form\" data-dl-name=\"Read the eBook\">Read the eBook<\/button>\n\t\t\t\t\t\t<\/div>\n<\/p><\/form>\n<p> \t\t\t\t\t<button on=\"tap:69db3498ca3e1.toggleClass(class='open')\" role=\"button\" tabindex=\"0\"  class=\"download-form-modal-close\"><\/button>\n\t\t\t\t<\/div>\n<div class=\"download-form-modal-thank\"> Enjoy!<\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<p>\t<\/span><\/p>\n<hr \/>\n<p><span style=\"font-weight: 400;\">In 2021, <\/span><a href=\"https:\/\/www.cnn.com\/2022\/02\/01\/economy\/us-job-openings-quite-december\/index.html\"><span style=\"font-weight: 400;\">47.4<\/span><\/a><span style=\"font-weight: 400;\"> million people quit their jobs. That\u2019s a more than 30 percent increase in quits from 2020, when <\/span><a href=\"https:\/\/www.cnbc.com\/2021\/11\/12\/a-record-4point4-million-people-quit-jobs-in-september-great-resignation.html\"><span style=\"font-weight: 400;\">36.3<\/span><\/a><span style=\"font-weight: 400;\"> million left their positions voluntarily. This trend, known as \u201cThe Great Resignation,\u201d cuts across age groups and industries, with everyone from Baby Boomers to Millennials to Gen Z throwing in the towel. The reasons vary, but a major driving force, economists agree, has been the global COVID-19 pandemic.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">In an effort to fix the resultant worker shortage, many employers have upped pay\u2014but frequently they\u2019re finding even that\u2019s<\/span><a href=\"https:\/\/fortune.com\/2022\/02\/04\/wages-rise-5-7-percent-january-labor-shortage\/\"><span style=\"font-weight: 400;\"> not enough<\/span><\/a><span style=\"font-weight: 400;\"> to keep staff.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u201cPeople have been living to work for a very long time,\u201d economist Karin Kimbrough recently told <\/span><a href=\"https:\/\/www.cbsnews.com\/news\/great-resignation-60-minutes-2022-01-10\/\"><span style=\"font-weight: 400;\">CBS News<\/span><\/a><span style=\"font-weight: 400;\">. \u201cAnd I think the pandemic brought that moment of reflection for everyone. \u2018What do I wanna do? What makes my heart sing?\u2019 And people are thinking, \u2018If not now, then when?\u2019\u201d<\/span><\/p>\n<h2><b>Ways to improve the retail worker experience<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">Luckily for retail employers seeking staff, research has shown that there are other ways to build worker loyalty and satisfaction and increase retention. Here are some of the best ways for retailers to up the likelihood of attracting and retaining top talent.<\/span><\/p>\n<h3><b>Commit to health and safety for employees<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">In the COVID-19 era, workers are placing higher value on employers that look out and make special accomodations for their health and safety. In a recent PwC<\/span><a href=\"https:\/\/www.pwc.com\/us\/en\/library\/covid-19\/employees-anxious-about-returning-to-workplace-1.html\"><span style=\"font-weight: 400;\"> survey<\/span><\/a><span style=\"font-weight: 400;\">, just over 50 percent of workers who were forced to stop working or to work remotely during the pandemic wanted guarantees of safety from their employers before resuming business as usual.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Retailers must comply with any mandated precautions on a state or local level, but retailers that want to retain their workers might want to consider going above and beyond mandated regulations for their health- and safety-promotion measures.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Many retail workers have reported being under immense pressure to report to work while feeling sick or having tested positive with the virus, according to a <\/span><a href=\"https:\/\/www.latimes.com\/business\/story\/2022-01-26\/covid-testing-rapid-tests-access-sick-leave-cdc-quarantine-workplace-risks\"><span style=\"font-weight: 400;\">Los Angeles Times article<\/span><\/a><span style=\"font-weight: 400;\">. Workers who are now prioritizing health and safety over their jobs are not hesitating to leave retail environments they deem as unsafe.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Retailers that adhere to stated and written guidelines and consistently enforce stay-healthy measures gain the trust and respect of their employees and mitigate employee churn in the process.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\t<\/p>\n<div class=\"rc-subscribe\" id=\"new-rc-subscribe\"  style=\"background-image:url('\/us\/en\/blog\/wp-content\/themes\/ringcentral\/assets\/images\/temp\/subscribe.png')\">\n\t\t<button class=\"close js-popup-close\"><svg class=\"icon_close_mobile\" width=\"20\" height=\"20\"><use xlink:href=\"#icon_close_mobile\"><\/use><\/svg><\/button><\/p>\n<div class=\"rc-subscribe__wrapper\">\n<div class=\"rc-subscribe__wrapper_text\">\n<h3 class=\"rc-subscribe__title h2\">Stay informed with RingCentral<\/h3>\n<div class=\"rc-subscribe__subtitle\">Subscribe to our emails for the latest blogs, events, and exclusive content on AI-powered communication solutions. Stay ahead with insights and tips from the leader in trusted AI communications.<\/p>\n<p>\t\t\t\t\t<a href=\"https:\/\/www.ringcentral.com\/legal\/privacy-notice.html\" target=\"_blank\" data-dl-name=\"Privacy Notic\" data-dl-element=\"link\" data-dl-additional-info=\"social\" rel=\"noreferrer noopener\">Privacy Notice<\/a>\n\t\t\t\t<\/div>\n<\/p><\/div>\n<div class=\"rc-subscribe__wrapper_form\">\n<form class=\"\" data-event-init=\"true\" novalidate data-js-form>\n<div class=\"rc-subscribe__row\">\n\t\t\t\t\t\t<input\n\t\t\t\t\t\t\t\tname=\"email\"\n\t\t\t\t\t\t\t\tplaceholder=\"Email address *\"\n\t\t\t\t\t\t\t\ttitle=\"Must be valid email. example@yourdomain.com\"\n\t\t\t\t\t\t\t\tminlength=\"4\"\n\t\t\t\t\t\t\t\tmaxlength=\"255\"\n\t\t\t\t\t\t\t\ttype=\"email\"\n\t\t\t\t\t\t\t\trequired\n\t\t\t\t\t\t\t\tpattern=\"[a-z0-9._%+\\-]+@[a-z0-9.\\-]+\\.[a-z]{2,}$\"\n\t\t\t\t\t\t\t\tclass=\"field__control\"\n\t\t\t\t\t\t\t\tautocomplete=\"on\"\n\t\t\t\t\t\t\t\taria-required=\"true\"\n\t\t\t\t\t\t\t\tdata-dl-events-hover=\"true\"\n\t\t\t\t\t\t\t\tdata-dl-element=\"email\"\n\t\t\t\t\t\t\t\tdata-dl-additional-info=\"LET'S WORK TOGETHER\"\n\t\t\t\t\t\t\t\taria-label=\"Email address *\"\n\t\t\t\t\t\t\t\taria-errormessage=\"email-subscribe-errors\"\n\t\t\t\t\t\t><br \/>\n\t\t\t\t\t\t<span class=\"field__errors\" id=\"email-subscribe-errors\" data-js-form-field-errors><\/span>\n\t\t\t\t\t<\/div>\n<div class=\"rc-subscribe__row\">\n\t\t\t\t\t\t<select\n\t\t\t\t\t\t\t\tname=\"Country__c\"\n\t\t\t\t\t\t\t\trequired\n\t\t\t\t\t\t\t\tclass=\"field__control\"\n\t\t\t\t\t\t\t\taria-required=\"true\"\n\t\t\t\t\t\t\t\taria-expanded=\"false\"\n\t\t\t\t\t\t\t\taria-label=\"Country *\"\n\t\t\t\t\t\t\t\taria-errormessage=\"country-subscribe-errors\"\n\t\t\t\t\t\t><option value=\"\" disabled=\"disabled\" selected=\"selected\">Country<\/option><option value=\"Canada\">Canada<\/option><option value=\"United_States\">United States<\/option><\/select><\/p>\n<p>\t\t\t\t\t\t<span class=\"field__errors\" id=\"country-subscribe-errors\" data-js-form-field-errors><\/span>\n\t\t\t\t\t<\/div>\n<div class=\"rc-subscribe__row\">\n\t\t\t\t\t\t<button type=\"submit\" data-event-init=\"true\">Subscribe<\/button>\n\t\t\t\t\t<\/div>\n<\/p><\/form>\n<\/p><\/div>\n<\/p><\/div>\n<div class=\"confirm-form\" role=\"status\" aria-live=\"polite\" style=\"display: none;\" aria-hidden=\"true\">\n<div class=\"confirm-form__text\">Thank you for your interest in RingCentral<\/div>\n<\/p><\/div>\n<\/p><\/div>\n<p>\t<\/span><\/p>\n<h3><b>Offer \u201cwork-life balance\u201d\u2014and mean it<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">In recent decades, when it became apparent that workers were tiring of rigid, all-consuming careers that failed to give even an ounce when their personal lives came calling, the term \u201cwork-life balance\u201d was coined\u2014and employers began throwing it around in an effort to woo hires. But not all of these employers meant it, and workers soon got wise.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Now, in an era in which a global pandemic has made people everywhere value what truly matters\u2014health, family, and relationships, for example\u2014the bar is even higher for retailers wanting to showcase their compassion and flexibility to interest potential staff members.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Workers these days \u201care thinking about the lives they want and seeking jobs and employers that support that experience,\u201d writes Liz Alton for <\/span><a href=\"https:\/\/www.adp.com\/spark\/articles\/2018\/10\/the-evolution-from-work-life-balance-to-work-life-integration.aspx\"><span style=\"font-weight: 400;\">ADP.com<\/span><\/a><span style=\"font-weight: 400;\">. \u201cThis inverts the more traditional approach of finding a job and then building a life around what that job&#8217;s hours, income, and other factors permit.\u201d<\/span><\/p>\n<p><span style=\"font-weight: 400;\">More and more, people want flexible schedules and bosses who understand a last-minute callout owing to a sick kid, a COVID-19 school shutdown, a broken HVAC system, and the like.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">To this end, retail employers should consider upping their flexible work arrangements. That can include offering more part-time positions, location flexibility, hybrid work environments, job-sharing opportunities, and flextime.<\/span><\/p>\n<p><a href=\"https:\/\/www.shrm.org\/resourcesandtools\/tools-and-samples\/toolkits\/pages\/managingflexibleworkarrangements.aspx\"><span style=\"font-weight: 400;\">SHRM.org<\/span><\/a><span style=\"font-weight: 400;\"> notes: \u201cEven in the absence of a pandemic, flexible work arrangements can improve recruitment and retention efforts, augment organizational diversity efforts, encourage ethical behavior, and help the organization&#8217;s efforts to be socially responsible. Employers can experience cost savings, improved attendance and productivity, and an increase in employee engagement.\u201c<\/span><\/p>\n<p><img decoding=\"async\" class=\"aligncenter size-full wp-image-51361\" src=\"\/us\/en\/blog\/wp-content\/uploads\/2022\/03\/retail-worker-communication-tools.jpeg\" alt=\"Retail employee uses communication tools to improver retail worker experience and customer experience\" width=\"930\" height=\"620\" \/><\/p>\n<h3><b>Provide retail employees with the communication tools to support collaborative work from anywhere<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">Retailers learned during the recent pandemic that remote work is not only possible, but preferable for many retail employees. Although there will always be a need for some employees to be physically present in retail stores, the move to online shopping has made remote work more accessible to many retailers.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">To successfully transition retail workers to a remote or hybrid work model, retailers must have the infrastructure to support such models. That includes having a cloud-based communications platform that connects remote workers with both team members and customers effectively.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Such platforms allow retail employees to work remotely, but they also allow those employees to provide a more tailored approach to shopping. Online customer help desks and personal shoppers connecting with their customer base with just the click of a mouse provides a convenient, personalized shopping experience for customers as well as a better experience for employees.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Retailers that invest in better communication tools are likely to attract and retain employees more easily going forward than those that do not provide flex-friendly tools. To provide the best employee experience, retailers should look for an all-in-one communications platform that supports:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Telephony<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Video conferencing<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Messaging (both for internal collaboration and customer support)<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Contact center capabilities<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Chatbot functionality<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Intelligent call routing<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">SMS order alerts to support BOPIS and delivery processes<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Seamless transitions from in-store to online interactions and vice versa<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">End-to-end security for any device and any channel used<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\"><\/p>\n<div class=\"rc-post-content-cta rc-post-content-cta_green\">\n<div class=\"rc-post-content-cta-columns\">\n<div class=\"bottom-cta-img\">\n\t\t\t\t<img decoding=\"async\" width=\"1234\" height=\"928\" src=\"\/us\/en\/blog\/wp-content\/uploads\/2022\/01\/retail-momentum.png\" class=\"responsive-image\" alt=\"\" \/>\t\t\t<\/div>\n<div class=\"bottom-cta-copy\">\n<div class=\"headline-copy\" style=\"text-align:left;\"><\/span><b>UP NEXT: 5 retail predictions for 2022<\/b><span style=\"font-weight: 400;\"><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<div class=\"rc-post-content-cta-footer\">\n<div class=\"bottom-cta-logo-container\">\n<div class=\"bottom-cta-logo\"><span aria-hidden=\"true\"><svg width=\"154\" height=\"34\" viewBox=\"0 0 154 34\" fill=\"#000\" role=\"img\" aria-labelledby=\"cta-ring-logo-1340124644\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n\t\t\t\t\t\t\t<title id=\"cta-ring-logo-1340124644\">Ring Central Logo<\/title>\t\n\t\t\t\t\t\t\t<path d=\"M154 3.89618H150.386V26.9657H154V3.89618Z\" \/>\n\t\t\t\t\t\t\t<path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M141.313 11.6299C137.976 11.6299 135.388 13.2501 134.95 16.5546H138.504C138.754 15.3082 139.675 14.5591 141.313 14.5591C143.214 14.5591 144.086 15.6499 144.086 17.3647V18.1444H140.438C137.078 18.1444 134.593 19.6411 134.593 22.697C134.593 25.7529 136.619 27.3411 139.55 27.3411C141.826 27.3411 143.323 26.3721 144.133 24.8145H144.288V26.9529H147.716V17.4802C147.702 13.8276 145.833 11.6299 141.313 11.6299ZM140.58 24.5675C139.177 24.5675 138.303 23.8809 138.303 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data-dl-additional-info=\"bottom cta banner\" data-no-auto-dl=\"true\">Read the blog<span class=\"svg-icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"#000\" role=\"img\" aria-labelledby=\"cta-ring-arrow-1340124644\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n\t\t\t\t\t<title id=\"cta-ring-arrow-1340124644\">Ring Central Logo<\/title>\t\n\t\t\t\t\t<path d=\"M0 11.5C0 11.2239 0.223858 11 0.5 11H21.6797C21.9559 11 22.1797 11.2239 22.1797 11.5V12.5C22.1797 12.7761 21.9559 13 21.6797 13H0.5C0.223858 13 0 12.7761 0 12.5V11.5Z\" ><\/path>\n\t\t\t\t\t<path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M21.1718 12.0001L15.8086 6.63691C15.6134 6.44165 15.6134 6.12506 15.8086 5.9298L16.5157 5.22269C16.711 5.02743 17.0276 5.02743 17.2228 5.22269L23.6467 11.6465C23.8419 11.8418 23.8419 12.1584 23.6467 12.3536L17.2228 18.7775C17.0276 18.9727 16.711 18.9727 16.5157 18.7775L15.8086 18.0704C15.6134 17.8751 15.6134 17.5585 15.8086 17.3633L21.1718 12.0001Z\" ><\/path>\n\t\t\t\t<\/svg><\/span><\/a>\n\t\t\t<\/div>\n<\/p><\/div>\n<\/p><\/div>\n<p>\t<\/span><\/p>\n<h2><b>RingCentral: the communications and collaboration solution for retail<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">RingCentral is the one-stop-shop for better retail employee experiences. Our market-leading, cloud-based communications platform helps retail employees connect with team members and customers seamlessly across multiple digital channels from any device.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Employees and retailers can rest assured that organization, employee, and customer data are all safe with seven layers of security and HITRUST-CSF certification, no matter where work happens.<\/span><\/p>\n<p>With messaging, video, and phone capabilities, combined with intelligent <a class=\"waffle-rich-text-link\" href=\"https:\/\/www.ringcentral.com\/contact-center.html\">contact center<\/a> functionalities and integrations with other popular work tools, RingCentral supports retail workers as they collaborate with each other and engage with customers via a single app.<\/p>\n<p><span style=\"font-weight: 400;\">Improve your employee experience and mitigate some of the effects of the Great Resignation with RingCentral. <\/span><a href=\"https:\/\/www.ringcentral.com\/office\/industry-solutions\/retail-business-cloud-phone-systems.html\"><span style=\"font-weight: 400;\">Request a demo of RingCentral for Retail today. <\/span><\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Highlights The Great Resignation has impacted retailers significantly, with record numbers of retail employees walking away from their jobs in the past two years. Attracting and retaining employees includes more than simply increasing their wages. It involves also providing a better employee experience. Using the right communications platform can enhance employee experience and aid in &#8230;<\/p>\n","protected":false},"author":29,"featured_media":51360,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[18670],"tags":[6926,5105],"class_list":["post-51359","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-retail","tag-cloud-based-communications","tag-retail"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v19.3 (Yoast SEO v27.2) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Improve retail worker experience during the Great Resignation | RingCentral Blog<\/title>\n<meta name=\"description\" content=\"When higher wages alone won&#039;t cut it, retail employers should consider using these top tips to shore up their workforce.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, 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