{"id":51107,"date":"2022-02-21T08:26:06","date_gmt":"2022-02-21T16:26:06","guid":{"rendered":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/?p=51107"},"modified":"2025-03-13T06:43:16","modified_gmt":"2025-03-13T13:43:16","slug":"ray-baums-act-compliance-with-ringcentral-mvp-location-awareness","status":"publish","type":"post","link":"\/us\/en\/blog\/ray-baums-act-compliance-with-ringcentral-mvp-location-awareness\/","title":{"rendered":"RAY BAUMs Act compliance with RingCentral MVP location awareness"},"content":{"rendered":"<p><span style=\"font-weight: 400;\">High-performing companies have many priorities to think about: research, innovation, customer satisfaction, revenue. But chief among them is protecting their number one most important asset: <\/span><b>their workers<\/b><span style=\"font-weight: 400;\">.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">At RingCentral, we know that keeping your employees safe is top-of-mind\u2014especially as teams become increasingly remote and distributed. We also know that your company wants to stay compliant with all the safety regulations that apply to your industry.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Our product, <\/span><a href=\"https:\/\/www.ringcentral.com\/office\/how-it-works.html\"><b>RingCentral MVP<\/b><\/a><span style=\"font-weight: 400;\">, is fully compliant with RAY BAUM\u2019s Act. Here\u2019s what that means for you:<\/span><\/p>\n<p>&nbsp;<\/p>\n<h2><b><a id=\"what\"><\/a>What is RAY BAUM\u2019s Act?<\/b><\/h2>\n<p><a href=\"https:\/\/www.fcc.gov\/911-dispatchable-location\"><b>RAY BAUM\u2019s Act<\/b><\/a><span style=\"font-weight: 400;\"> is a new FCC-regulated consumer protection that Congress passed in an effort to improve public safety in the event of an emergency. The act requires IP-based voice providers to enable callers to update their location in real time and transmit that location to emergency responders if the caller dials 911. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">As a result of RAY BAUM\u2019s Act, 911 response centers will receive the caller\u2019s current location so they know where to send help. This data helps modernize public safety and saves first responders time in the event of an emergency.\u00a0<\/span><\/p>\n<p>&nbsp;<\/p>\n<h2><b><a id=\"ringcentral\"><\/a>RingCentral\u2019s approach to RAY BAUM\u2019s Act<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">At RingCentral, we\u2019ve always been committed to the safety of our customers and their employees.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">To meet our compliance with RAY BAUM\u2019s Act and deliver an exceptional user experience, we previously released an <\/span><a href=\"https:\/\/www.ringcentral.com\/us\/en\/blog\/nomadic-911-keep-your-employees-safe-at-any-location\/\"><b>Enhanced Nomadic 911<\/b><\/a><span style=\"font-weight: 400;\"> solution for U.S and Canadian customers and previously announced our compliance with Kari\u2019s Law for our U.S. customers. These were important steps in ensuring the physical safety of our customers and their people.\u00a0\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\"><\/p>\n<div class=\"rc-post-content-cta rc-post-content-cta_yellow\">\n<div class=\"rc-post-content-cta-columns\">\n<div class=\"bottom-cta-img\">\n\t\t\t\t<img decoding=\"async\" width=\"930\" height=\"700\" src=\"\/us\/en\/blog\/wp-content\/uploads\/2021\/04\/Nomadic-911-hero.png\" class=\"responsive-image\" alt=\"\" \/>\t\t\t<\/div>\n<div class=\"bottom-cta-copy\">\n<div class=\"headline-copy\" style=\"text-align:left;\"><\/span><strong>Enhanced Nomadic 911: Keep your employees safe at any location<\/strong><span style=\"font-weight: 400;\"><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<div class=\"rc-post-content-cta-footer\">\n<div class=\"bottom-cta-logo-container\">\n<div class=\"bottom-cta-logo\"><span aria-hidden=\"true\"><svg width=\"154\" height=\"34\" viewBox=\"0 0 154 34\" fill=\"#000\" role=\"img\" aria-labelledby=\"cta-ring-logo-1500758282\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n\t\t\t\t\t\t\t<title id=\"cta-ring-logo-1500758282\">Ring Central Logo<\/title>\t\n\t\t\t\t\t\t\t<path d=\"M154 3.89618H150.386V26.9657H154V3.89618Z\" \/>\n\t\t\t\t\t\t\t<path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M141.313 11.6299C137.976 11.6299 135.388 13.2501 134.95 16.5546H138.504C138.754 15.3082 139.675 14.5591 141.313 14.5591C143.214 14.5591 144.086 15.6499 144.086 17.3647V18.1444H140.438C137.078 18.1444 134.593 19.6411 134.593 22.697C134.593 25.7529 136.619 27.3411 139.55 27.3411C141.826 27.3411 143.323 26.3721 144.133 24.8145H144.288V26.9529H147.716V17.4802C147.702 13.8276 145.833 11.6299 141.313 11.6299ZM140.58 24.5675C139.177 24.5675 138.303 23.8809 138.303 22.7339C138.303 21.4233 139.238 20.7383 140.921 20.7383H144.069L144.086 20.9549C144.088 23.2232 142.777 24.5675 140.58 24.5675Z\" \/>\n\t\t\t\t\t\t\t<path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M128.187 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\/>\n\t\t\t\t\t\t\t<path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M11.6302 16.6477V16.5017C13.8424 15.8905 15.339 14.4051 15.339 11.0684C15.339 7.64031 12.782 5.14423 8.04169 5.14423H0V26.9657H3.73931V18.3H8.29354C10.4143 18.3 11.4746 19.3604 11.4746 21.4811V26.9817H15.2139V21.4811C15.2139 18.3946 13.9033 17.1482 11.6302 16.6477ZM7.84117 14.9329H3.73931V8.51618H7.83956C9.86562 8.51618 11.4233 9.35998 11.4233 11.7277C11.4233 14.0955 9.85119 14.9329 7.84117 14.9329Z\" \/>\n\t\t\t\t\t\t\t<path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M19.7329 9.60219C20.2077 9.60219 20.6729 9.46262 21.0676 9.19794C21.4638 8.93485 21.7718 8.55948 21.9531 8.11994C22.1359 7.68039 22.1824 7.19754 22.091 6.73233C21.998 6.26552 21.7702 5.83721 21.4333 5.50194C21.0964 5.16506 20.6697 4.93727 20.2029 4.84423C19.7361 4.75119 19.2532 4.79931 18.8153 4.98219C18.3758 5.16506 18.002 5.47306 17.7373 5.86769C17.4742 6.26231 17.333 6.72752 17.3347 7.20235C17.3298 7.67879 17.4694 8.144 17.7325 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aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"#000\" role=\"img\" aria-labelledby=\"cta-ring-arrow-1500758282\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n\t\t\t\t\t<title id=\"cta-ring-arrow-1500758282\">Ring Central Logo<\/title>\t\n\t\t\t\t\t<path d=\"M0 11.5C0 11.2239 0.223858 11 0.5 11H21.6797C21.9559 11 22.1797 11.2239 22.1797 11.5V12.5C22.1797 12.7761 21.9559 13 21.6797 13H0.5C0.223858 13 0 12.7761 0 12.5V11.5Z\" ><\/path>\n\t\t\t\t\t<path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M21.1718 12.0001L15.8086 6.63691C15.6134 6.44165 15.6134 6.12506 15.8086 5.9298L16.5157 5.22269C16.711 5.02743 17.0276 5.02743 17.2228 5.22269L23.6467 11.6465C23.8419 11.8418 23.8419 12.1584 23.6467 12.3536L17.2228 18.7775C17.0276 18.9727 16.711 18.9727 16.5157 18.7775L15.8086 18.0704C15.6134 17.8751 15.6134 17.5585 15.8086 17.3633L21.1718 12.0001Z\" ><\/path>\n\t\t\t\t<\/svg><\/span><\/a>\n\t\t\t<\/div>\n<\/p><\/div>\n<\/p><\/div>\n<p>\t<\/span><\/p>\n<p><span style=\"font-weight: 400;\">As a continuation of those efforts, <\/span><b>RingCentral now supports location awareness via Enhanced Nomadic 911 for all U.S. customers<\/b><span style=\"font-weight: 400;\"> in compliance with RAY BAUM\u2019s Act.<\/span><\/p>\n<p>&nbsp;<\/p>\n<h2><b><a id=\"location\"><\/a>What is RingCentral location awareness?<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">Location awareness allows RingCentral customers and their employees to maintain their safety when traveling to new locations.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">When employees move to new locations using their laptops, the <\/span><a href=\"https:\/\/www.ringcentral.com\/office\/how-it-works.html\"><b>RingCentral MVP<\/b><\/a><span style=\"font-weight: 400;\"> app will prompt them to confirm their new location address and remember those locations going forward.\u00a0<\/span><\/p>\n<div class=\"rc-subscribe\" id=\"new-rc-subscribe\"  style=\"background-image:url('\/us\/en\/blog\/wp-content\/themes\/ringcentral\/assets\/images\/temp\/subscribe.png')\">\n\t\t<button class=\"close js-popup-close\"><svg class=\"icon_close_mobile\" width=\"20\" height=\"20\"><use xlink:href=\"#icon_close_mobile\"><\/use><\/svg><\/button><\/p>\n<div class=\"rc-subscribe__wrapper\">\n<div class=\"rc-subscribe__wrapper_text\">\n<h3 class=\"rc-subscribe__title h2\">Stay informed with RingCentral<\/h3>\n<div class=\"rc-subscribe__subtitle\">Subscribe to our emails for the latest blogs, events, and exclusive content on AI-powered communication solutions. Stay ahead with insights and tips from the leader in trusted AI communications.<\/p>\n<p>\t\t\t\t\t<a href=\"https:\/\/www.ringcentral.com\/legal\/privacy-notice.html\" target=\"_blank\" data-dl-name=\"Privacy Notic\" data-dl-element=\"link\" data-dl-additional-info=\"social\" rel=\"noreferrer noopener\">Privacy Notice<\/a>\n\t\t\t\t<\/div>\n<\/p><\/div>\n<div class=\"rc-subscribe__wrapper_form\">\n<form class=\"\" data-event-init=\"true\" novalidate data-js-form>\n<div class=\"rc-subscribe__row\">\n\t\t\t\t\t\t<input\n\t\t\t\t\t\t\t\tname=\"email\"\n\t\t\t\t\t\t\t\tplaceholder=\"Email address *\"\n\t\t\t\t\t\t\t\ttitle=\"Must be valid email. example@yourdomain.com\"\n\t\t\t\t\t\t\t\tminlength=\"4\"\n\t\t\t\t\t\t\t\tmaxlength=\"255\"\n\t\t\t\t\t\t\t\ttype=\"email\"\n\t\t\t\t\t\t\t\trequired\n\t\t\t\t\t\t\t\tpattern=\"[a-z0-9._%+\\-]+@[a-z0-9.\\-]+\\.[a-z]{2,}$\"\n\t\t\t\t\t\t\t\tclass=\"field__control\"\n\t\t\t\t\t\t\t\tautocomplete=\"on\"\n\t\t\t\t\t\t\t\taria-required=\"true\"\n\t\t\t\t\t\t\t\tdata-dl-events-hover=\"true\"\n\t\t\t\t\t\t\t\tdata-dl-element=\"email\"\n\t\t\t\t\t\t\t\tdata-dl-additional-info=\"LET'S WORK TOGETHER\"\n\t\t\t\t\t\t\t\taria-label=\"Email address *\"\n\t\t\t\t\t\t\t\taria-errormessage=\"email-subscribe-errors\"\n\t\t\t\t\t\t><br \/>\n\t\t\t\t\t\t<span class=\"field__errors\" id=\"email-subscribe-errors\" data-js-form-field-errors><\/span>\n\t\t\t\t\t<\/div>\n<div class=\"rc-subscribe__row\">\n\t\t\t\t\t\t<select\n\t\t\t\t\t\t\t\tname=\"Country__c\"\n\t\t\t\t\t\t\t\trequired\n\t\t\t\t\t\t\t\tclass=\"field__control\"\n\t\t\t\t\t\t\t\taria-required=\"true\"\n\t\t\t\t\t\t\t\taria-expanded=\"false\"\n\t\t\t\t\t\t\t\taria-label=\"Country *\"\n\t\t\t\t\t\t\t\taria-errormessage=\"country-subscribe-errors\"\n\t\t\t\t\t\t><option value=\"\" disabled=\"disabled\" selected=\"selected\">Country<\/option><option value=\"Canada\">Canada<\/option><option value=\"United_States\">United States<\/option><\/select><\/p>\n<p>\t\t\t\t\t\t<span class=\"field__errors\" id=\"country-subscribe-errors\" data-js-form-field-errors><\/span>\n\t\t\t\t\t<\/div>\n<div class=\"rc-subscribe__row\">\n\t\t\t\t\t\t<button type=\"submit\" data-event-init=\"true\">Subscribe<\/button>\n\t\t\t\t\t<\/div>\n<\/p><\/form>\n<\/p><\/div>\n<\/p><\/div>\n<div class=\"confirm-form\" role=\"status\" aria-live=\"polite\" style=\"display: none;\" aria-hidden=\"true\">\n<div class=\"confirm-form__text\">Thank you for your interest in RingCentral<\/div>\n<\/p><\/div>\n<\/p><\/div>\n<p><span style=\"font-weight: 400;\">As a result, if a user calls 911, <\/span><b>the closest emergency response <a href=\"https:\/\/www.ringcentral.com\/call-center.html\">call center<\/a> will automatically receive their location<\/b><span style=\"font-weight: 400;\"> and pass that to first responders.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Here\u2019s a quick overview of how RingCentral makes it easy for companies, IT teams, and employees to stay safe and compliant with RAY BAUM\u2019s Act:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">IT admins can add up to 70,000 predefined networks and locations, such as corporate HQs, branch locations, and home offices for their employees. This saves time and reduces the number of prompts users receive on the desktop app when at those locations.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">End users can add up to 20 of their own personal and frequent locations to reduce the number of prompts they receive when they work from these locations.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">End users will receive prompts within the RingCentral app when they move to a new location.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">RingCentral will continue to route emergency calls made on the MVP mobile app to the native dialer, and the call will be handled by your cellular service provider.<\/span><\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<h2><b><a id=\"how\"><\/a>How does location awareness work?<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">Location awareness works based on endpoints interacting with network elements that have known locations\u2014for example, Wi-Fi access points and IP address ranges.\u00a0<\/span><\/p>\n<p><img decoding=\"async\" class=\"aligncenter size-full wp-image-51108\" src=\"\/us\/en\/blog\/wp-content\/uploads\/2022\/02\/Location-Awareness.png\" alt=\"\" width=\"1129\" height=\"890\" \/><\/p>\n<p><span style=\"font-weight: 400;\">When a user connects to a new internet network, the RingCentral app will prompt them to enter their current location, such as the address of their home office.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Our intention is to have these changes to the app experience feel as seamless and easy-to-use as possible without disrupting day-to-day activities.<\/span><\/p>\n<p>&nbsp;<\/p>\n<h2><b><a id=\"commitment\"><\/a>RingCentral\u2019s commitment to privacy<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">Our compliance with RAY BAUM\u2019s Act is just one of several safety and security features available in <\/span><a href=\"https:\/\/www.ringcentral.com\/office\/how-it-works.html\"><b>RingCentral MVP<\/b><\/a><span style=\"font-weight: 400;\">. We\u2019re committed to keeping our customers safe\u2014and compliant with the latest state, local, and federal regulations.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">In addition, we take the privacy of our customers very seriously and don&#8217;t track users\u2019 locations. We provide a user\u2019s location information to emergency service responders <\/span><b>only if a user dials emergency services. <\/b><span style=\"font-weight: 400;\">In fact, not even admins can access personal locations.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Location awareness will be available to all RingCentral users in the coming months. Keep an eye out for more information, and feel free to contact us with any questions.<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>High-performing companies have many priorities to think about: research, innovation, customer satisfaction, revenue. But chief among them is protecting their number one most important asset: their workers.\u00a0 At RingCentral, we know that keeping your employees safe is top-of-mind\u2014especially as teams become increasingly remote and distributed. We also know that your company wants to stay compliant &#8230;<\/p>\n","protected":false},"author":839,"featured_media":51096,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[18885],"tags":[2565,1640],"class_list":["post-51107","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-ringcentral-newsdesk","tag-privacy","tag-security"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v19.3 (Yoast SEO v27.2) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>RAY BAUMs Act compliance with RingCentral MVP location awareness | RingCentral Blog<\/title>\n<meta name=\"description\" content=\"High-performing companies have many priorities to think about: research, innovation, customer satisfaction, revenue. 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