{"id":50794,"date":"2022-02-02T04:00:48","date_gmt":"2022-02-02T12:00:48","guid":{"rendered":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/?p=50794"},"modified":"2022-02-01T19:10:48","modified_gmt":"2022-02-02T03:10:48","slug":"what-will-deferred-care-cost-healthcare-payers-in-2022","status":"publish","type":"post","link":"\/us\/en\/blog\/what-will-deferred-care-cost-healthcare-payers-in-2022\/","title":{"rendered":"What will deferred care cost healthcare payers in 2022?"},"content":{"rendered":"<p><b>Highlights:<\/b><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">The global health pandemic of 2020 caused many to defer healthcare, and overall costs of deferred healthcare are projected to rise in 2022.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Delays in routine screenings and diagnostic testing may have significant impacts on payer costs.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Continued uncertainty regarding COVID variants, government regulations, and unemployment are all factors that may impact payer costs as well.<\/span><\/li>\n<\/ul>\n<hr \/>\n<p><span style=\"font-weight: 400;\">\ud83e\uddd1\u200d\u2695\ufe0f\u2695\ufe0f\ud83d\udc68\ud83c\udffb\u200d\ud83d\udcbb Did you know that collaboration-enabled care is a top priority among healthcare leaders? Grab our <\/span><i><span style=\"font-weight: 400;\">Collaboration-enabled care <\/span><\/i><span style=\"font-weight: 400;\">research report to get the whole story.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\t<\/p>\n<div class=\"download-form-widget enterprise-download-form\" data-url=\"https:\/\/netstorage.ringcentral.com\/documents\/ringcentral_resesarch_report_collaboration_enabled_care.pdf\" data-id=\"69e44b3e1373b\" id=\"69e44b3e1373b\">\n\t\t<button tabindex=\"on\"  on=\"tap:69e44b3e1373b.toggleClass(class='open')\" class=\"open-modal-download-action download-form-button\" type=\"submit\">\ud83d\udcd9 Get the report<\/button><\/p>\n<div class=\"download-form-modal\">\n<div class=\"download-form-modal-body\">\n<div class=\"download-form-modal-content\">\n<div class=\"download-form-modal-title\">Get this free research report to learn more about the gaps and opportunities around collaboration-enabled care.<\/div>\n<form class=\"download-form ENTERPRISE\" method=\"post\">\n<div class=\"download-form-part\">\n\t\t\t\t\t\t\t<input class=\"download-form-input\" aria-label=\"Full Name\" aria-required=\"true\" aria-invalid=\"false\" type=\"text\" name=\"fullname\" placeholder=\"Full Name\" data-dl-events-hover=\"true\" data-dl-element=\"text\" data-dl-additional-info=\"enterprise download form\">\n\t\t\t\t\t\t<\/div>\n<div class=\"download-form-part\">\n\t\t\t\t\t\t\t<input class=\"download-form-input\" aria-label=\"Email (please enter a work email address)\" aria-required=\"true\" aria-invalid=\"false\" type=\"email\" autocomplete=\"on\" name=\"email\" placeholder=\"Email (please enter a work email address)\" data-dl-events-hover=\"true\" data-dl-element=\"email\" data-dl-additional-info=\"enterprise download form\">\n\t\t\t\t\t\t<\/div>\n<div>\n\t\t\t\t\t\t\t<input type=\"hidden\" name=\"popup_form\" value=\"1\">\n\t\t\t\t\t\t<\/div>\n<div><input type=\"hidden\" name=\"Asset_ID__c\" value=\"ODAM-00193\" class=\"download-form-input\"><\/div>\n<div>\n\t\t\t\t\t\t\t<input type=\"hidden\" name=\"Lead_Entry_Source__c\" value=\"RC Blog Enterprise\" class=\"download-form-input\"\/>\n\t\t\t\t\t\t<\/div>\n<div class=\"download-form-part\">\n\t\t\t\t\t\t\t<button class=\"download-form-submit\" type=\"submit\" data-dl-element=\"button\" data-no-auto-dl=\"true\" data-dl-additional-info=\"enterprise download form\" data-dl-name=\"Get it now\">Get it now<\/button>\n\t\t\t\t\t\t<\/div>\n<\/p><\/form>\n<p> \t\t\t\t\t<button on=\"tap:69e44b3e1373b.toggleClass(class='open')\" role=\"button\" tabindex=\"0\"  class=\"download-form-modal-close\"><\/button>\n\t\t\t\t<\/div>\n<div class=\"download-form-modal-thank\"> Enjoy!<\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<p>\t<\/span><\/p>\n<hr \/>\n<p><span style=\"font-weight: 400;\">Although healthcare providers saw record numbers of patients and payers processed record numbers of claims in the wake of 2020&#8217;s global health pandemic, many individuals chose to defer healthcare during the same time period. There were many reasons for deferment, including:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Loss of employment (and employer-sponsored insurance benefits)<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Avoidance of healthcare facilities for treatment due to COVID concerns<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Inability to access care due to overcrowding in healthcare facilities<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">Regardless of the reason for it, deferred healthcare is expected to cost payers a significant sum in 2022 and beyond.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">PwC&#8217;s Health Industries Research and Insights analysts recently performed a<\/span><a href=\"https:\/\/www.pwc.com\/us\/en\/industries\/health-industries\/library\/behind-the-numbers.html\"> <span style=\"font-weight: 400;\">deep-dive analysis into projected costs for healthcare in 2022<\/span><\/a><span style=\"font-weight: 400;\">.\u00a0 Here are some of the major findings from that analysis, along with accompanying charts and graphs.<\/span><\/p>\n<h2><b>Medical cost trends<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">PwC determined that overall costs for care in 2022 will be higher than what would have been expected for 2022 prior to the pandemic.<\/span><\/p>\n<p><img decoding=\"async\" class=\"aligncenter size-full wp-image-50797\" src=\"\/us\/en\/blog\/wp-content\/uploads\/2022\/02\/medical-spending.png\" alt=\"Line chart titled &quot;Health plans and employers expect spending in 2022 to be higher than what would have been expected in 2022 before the pandemic&quot; with a gray line showing Pre-COVID-19 expected spending and a red line Post-COVID-19 expected spending\" width=\"930\" height=\"606\" \/><\/p>\n<p><span style=\"font-weight: 400;\">The following chart shows the medical cost trend from 2007 through projected costs for 2022. Each percentage represents the year-over-year increase in medical costs. There was a clear trend of gradually diminished cost-rate increases through 2017. Then, cost increases remained relatively steady through 2020.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Following the onset of the pandemic, 2021 saw a spike from a 6 percent cost increase in 2020 to a 7 percent increase in 2021. The increase is projected to reduce a bit to 6.5 percent in 2022, which is still higher than the pre-COVID level increases.<\/span><\/p>\n<p><img decoding=\"async\" class=\"aligncenter size-full wp-image-50798\" src=\"\/us\/en\/blog\/wp-content\/uploads\/2022\/02\/projected-costs.png\" alt=\"A chart from PWC titled &quot;HRI projects medical cost trend to be 6.5% in 2022, down from 7% in 2021 with a chart depicting that outcome\" width=\"930\" height=\"578\" \/><\/p>\n<h2><b>Projecting healthcare costs for 2022<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">The<\/span><a href=\"https:\/\/crsreports.congress.gov\/product\/details?prodcode=IF10830\"> <span style=\"font-weight: 400;\">Congressional Research Service reported<\/span><\/a><span style=\"font-weight: 400;\"> that the United States spent $3.6 trillion on healthcare in 2018, ahead of COVID-19. Payers spent one-third of that total, or $1.195 trillion.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Applying the cost rate increase percentages identified in the chart above, payers would spend around $1.526 trillion in 2022. The total cost for healthcare in the United States projects to around $4.577 trillion.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\t<\/p>\n<div class=\"rc-subscribe\" id=\"new-rc-subscribe\"  style=\"background-image:url('\/us\/en\/blog\/wp-content\/themes\/ringcentral\/assets\/images\/temp\/subscribe.png')\">\n\t\t<button class=\"close js-popup-close\"><svg class=\"icon_close_mobile\" width=\"20\" height=\"20\"><use xlink:href=\"#icon_close_mobile\"><\/use><\/svg><\/button><\/p>\n<div class=\"rc-subscribe__wrapper\">\n<div class=\"rc-subscribe__wrapper_text\">\n<h3 class=\"rc-subscribe__title h2\">Stay informed with RingCentral<\/h3>\n<div class=\"rc-subscribe__subtitle\">Subscribe to our emails for the latest blogs, events, and exclusive content on AI-powered communication solutions. Stay ahead with insights and tips from the leader in trusted AI communications.<\/p>\n<p>\t\t\t\t\t<a href=\"https:\/\/www.ringcentral.com\/legal\/privacy-notice.html\" target=\"_blank\" data-dl-name=\"Privacy Notic\" data-dl-element=\"link\" data-dl-additional-info=\"social\" rel=\"noreferrer noopener\">Privacy Notice<\/a>\n\t\t\t\t<\/div>\n<\/p><\/div>\n<div class=\"rc-subscribe__wrapper_form\">\n<form class=\"\" data-event-init=\"true\" novalidate data-js-form>\n<div class=\"rc-subscribe__row\">\n\t\t\t\t\t\t<input\n\t\t\t\t\t\t\t\tname=\"email\"\n\t\t\t\t\t\t\t\tplaceholder=\"Email address *\"\n\t\t\t\t\t\t\t\ttitle=\"Must be valid email. example@yourdomain.com\"\n\t\t\t\t\t\t\t\tminlength=\"4\"\n\t\t\t\t\t\t\t\tmaxlength=\"255\"\n\t\t\t\t\t\t\t\ttype=\"email\"\n\t\t\t\t\t\t\t\trequired\n\t\t\t\t\t\t\t\tpattern=\"[a-z0-9._%+\\-]+@[a-z0-9.\\-]+\\.[a-z]{2,}$\"\n\t\t\t\t\t\t\t\tclass=\"field__control\"\n\t\t\t\t\t\t\t\tautocomplete=\"on\"\n\t\t\t\t\t\t\t\taria-required=\"true\"\n\t\t\t\t\t\t\t\tdata-dl-events-hover=\"true\"\n\t\t\t\t\t\t\t\tdata-dl-element=\"email\"\n\t\t\t\t\t\t\t\tdata-dl-additional-info=\"LET'S WORK TOGETHER\"\n\t\t\t\t\t\t\t\taria-label=\"Email address *\"\n\t\t\t\t\t\t\t\taria-errormessage=\"email-subscribe-errors\"\n\t\t\t\t\t\t><br \/>\n\t\t\t\t\t\t<span class=\"field__errors\" id=\"email-subscribe-errors\" data-js-form-field-errors><\/span>\n\t\t\t\t\t<\/div>\n<div class=\"rc-subscribe__row\">\n\t\t\t\t\t\t<select\n\t\t\t\t\t\t\t\tname=\"Country__c\"\n\t\t\t\t\t\t\t\trequired\n\t\t\t\t\t\t\t\tclass=\"field__control\"\n\t\t\t\t\t\t\t\taria-required=\"true\"\n\t\t\t\t\t\t\t\taria-expanded=\"false\"\n\t\t\t\t\t\t\t\taria-label=\"Country *\"\n\t\t\t\t\t\t\t\taria-errormessage=\"country-subscribe-errors\"\n\t\t\t\t\t\t><option value=\"\" disabled=\"disabled\" selected=\"selected\">Country<\/option><option value=\"Canada\">Canada<\/option><option value=\"United_States\">United States<\/option><\/select><\/p>\n<p>\t\t\t\t\t\t<span class=\"field__errors\" id=\"country-subscribe-errors\" data-js-form-field-errors><\/span>\n\t\t\t\t\t<\/div>\n<div class=\"rc-subscribe__row\">\n\t\t\t\t\t\t<button type=\"submit\" data-event-init=\"true\">Subscribe<\/button>\n\t\t\t\t\t<\/div>\n<\/p><\/form>\n<\/p><\/div>\n<\/p><\/div>\n<div class=\"confirm-form\" role=\"status\" aria-live=\"polite\" style=\"display: none;\" aria-hidden=\"true\">\n<div class=\"confirm-form__text\">Thank you for your interest in RingCentral<\/div>\n<\/p><\/div>\n<\/p><\/div>\n<p>\t<\/span><\/p>\n<h2><b>Breakdown of deferred care and cost implications for 2022<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">The following table illustrates the potential spending impact of various types of deferred care. Specifically, it shows whether the costs for certain care and procedures will increase or decrease in 2022, relative to what that same care would have cost in 2020 or 2021.<\/span><img decoding=\"async\" class=\"aligncenter size-full wp-image-50800\" src=\"\/us\/en\/blog\/wp-content\/uploads\/2022\/02\/care-costs.png\" alt=\"A table with the headline &quot;Care deferred during the pandemic that comes back in 2022 could be higher acuity, higher cost than it would have been in 2020&quot;\" width=\"930\" height=\"639\" \/><\/p>\n<p><span style=\"font-weight: 400;\">In some cases, care that was deferred is no longer needed. This situation might occur if the ailment resolved itself. Care and procedures that were deferred may also get replaced with less intensive care in 2022. These examples are reflected in the first row of the table where it shows &#8220;no expected impact&#8221; to costs in 2022. Knee surgeries, sinus surgeries, and other necessary (deferred) procedures are expected to cost more in 2022 when the same procedure is utilized.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">One of the most cost-intensive parts of deferred care is intervention due to delayed detection of health conditions. These circumstances result from delays in routine screenings, such as mammograms and colonoscopies. Without early detection, more advanced and costly intervention is typically required.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The following chart shows the most common types of deferred medical care during the first six months of the pandemic, showing that routine preventive exams were the most likely care to be deferred during that period.<\/span><\/p>\n<p><img decoding=\"async\" class=\"aligncenter size-full wp-image-50801\" src=\"\/us\/en\/blog\/wp-content\/uploads\/2022\/02\/deferred-visits.png\" alt=\"Chart from PwC titled &quot;During the first six months of the pandemic, individuals with employer=based insurance most commonly deferred their annual preventative visits&quot;\" width=\"930\" height=\"713\" \/><\/p>\n<h2><b>Costs per visit location<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">The following chart shows data from a September 2020 PwC Health Research Institute consumer survey. In it, consumers on employer-based health plans were asked about their willingness to seek care in various locations. Overall, people showed a willingness to return to appointment settings that have a lower cost structure.<\/span><\/p>\n<p><img decoding=\"async\" class=\"aligncenter size-full wp-image-50802\" src=\"\/us\/en\/blog\/wp-content\/uploads\/2022\/02\/lower-cost-care.png\" alt=\"Chart stating &quot;Willingness to seek care again in lower-cost settings is high among consumers with employer-based coverage&quot;\" width=\"930\" height=\"646\" \/><\/p>\n<p><span style=\"font-weight: 400;\">The chart also shows costs per claim for each type of visit. In-home clinician visits are the most expensive, with a per-claim amount of $203. Urgent care visits are $104. Regular retail clinic visits offer the lowest per-claim amount of $61, followed by video virtual care at $78 per claim.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Video virtual care was prominent during COVID, but it costs $17 more per visit than standard clinic visits. Thus, a high rate of patients willing to return to in-person clinics is a positive sign as it relates to the overall average claim per cost. Preventative care through virtual or retail clinic visits also eases the burden of more expensive urgent care for conditions left untreated.<\/span><\/p>\n<h2><b>Accounting for uncertainty<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">Just as it has been difficult to predict the ebbs and flows of the pandemic, accurately projecting payer costs in 2022 is challenging. There are several factors that contribute to the uncertainty, including:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Unknown impact of communication outreach:<\/b><span style=\"font-weight: 400;\"> It is difficult to know how successfully providers and payers will attract patients for deferred screenings and care.\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Relationships between providers and payers:<\/b><span style=\"font-weight: 400;\"> In a dynamic and volatile marketplace, some payers may opt to pull out of certain markets, networks, and exchanges.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>COVID fluctuation:<\/b><span style=\"font-weight: 400;\"> Finding a definitive end to the pandemic is unlikely. Rates continue to lower and then spike as new variants come into play, and seasonal changes impact the spread of viruses.\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Legislative action:<\/b><span style=\"font-weight: 400;\"> Lawmakers took a lot of action during the pandemic to mitigate challenges for individuals and essential industries such as healthcare. It is possible to see programs that impact payer costs added, restarted, or ended in 2022.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Unemployment levels:<\/b><span style=\"font-weight: 400;\"> Economic conditions and unemployment are also in flux heading into 2022. If employers remain cautious, higher levels of unemployment mean fewer people participating in employer-sponsored health plans.<\/span><\/li>\n<\/ul>\n<h2><b>Impact of longer delays<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">Providers and payers know that continued deferment of healthcare only exacerbates the industry challenges and costs moving forward. If COVID persists at high levels in 2022, payers continue to foot the bill for related costs. The challenges with undetected conditions amplify the burden as well, and the backlog for care expands.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Avoiding further deferment of care is important for both payers and providers and explains why the industry is becoming more proactive at communicating the need for screenings with consumers.<\/span><\/p>\n<h2><b>Optional cost considerations<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">A lot of payers opted to support consumers plagued by health and economic burdens during the pandemic. Support included waivers of certain out-of-pocket obligations, and other fees normally paid by the insured party. Some payers even sent premium rebate checks to covered persons since money normally spent on elective care was not being used.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">If payers continue to support consumers in these ways, costs may rise. However, if the support is tied to continued deferment, the implications to overall payer spending are less significant. The choices payers make on these items hinge somewhat on the evolution of COVID and decisions on the continuation of advanced child tax credit payments by Congress.<\/span><\/p>\n<p><span style=\"font-weight: 400;\"><\/p>\n<div class=\"rc-post-content-cta rc-post-content-cta_green\">\n<div class=\"rc-post-content-cta-columns\">\n<div class=\"bottom-cta-img\">\n\t\t\t\t<img decoding=\"async\" width=\"1484\" height=\"1114\" src=\"\/us\/en\/blog\/wp-content\/uploads\/2022\/02\/healthcare-predictions.png\" class=\"responsive-image\" alt=\"\" \/>\t\t\t<\/div>\n<div class=\"bottom-cta-copy\">\n<div class=\"headline-copy\" style=\"text-align:left;\"><\/span><b>UP NEXT: 5 healthcare predictions for 2022<\/b><span style=\"font-weight: 400;\"><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<div class=\"rc-post-content-cta-footer\">\n<div class=\"bottom-cta-logo-container\">\n<div class=\"bottom-cta-logo\"><span aria-hidden=\"true\"><svg width=\"154\" height=\"34\" viewBox=\"0 0 154 34\" fill=\"#000\" 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\/>\n\t\t\t\t\t\t\t<path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M11.6302 16.6477V16.5017C13.8424 15.8905 15.339 14.4051 15.339 11.0684C15.339 7.64031 12.782 5.14423 8.04169 5.14423H0V26.9657H3.73931V18.3H8.29354C10.4143 18.3 11.4746 19.3604 11.4746 21.4811V26.9817H15.2139V21.4811C15.2139 18.3946 13.9033 17.1482 11.6302 16.6477ZM7.84117 14.9329H3.73931V8.51618H7.83956C9.86562 8.51618 11.4233 9.35998 11.4233 11.7277C11.4233 14.0955 9.85119 14.9329 7.84117 14.9329Z\" \/>\n\t\t\t\t\t\t\t<path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M19.7329 9.60219C20.2077 9.60219 20.6729 9.46262 21.0676 9.19794C21.4638 8.93485 21.7718 8.55948 21.9531 8.11994C22.1359 7.68039 22.1824 7.19754 22.091 6.73233C21.998 6.26552 21.7702 5.83721 21.4333 5.50194C21.0964 5.16506 20.6697 4.93727 20.2029 4.84423C19.7361 4.75119 19.2532 4.79931 18.8153 4.98219C18.3758 5.16506 18.002 5.47306 17.7373 5.86769C17.4742 6.26231 17.333 6.72752 17.3347 7.20235C17.3298 7.67879 17.4694 8.144 17.7325 8.54023C17.9956 8.93646 18.3726 9.24446 18.8137 9.42412C19.1041 9.54604 19.4169 9.6054 19.7329 9.60219Z\" \/>\n\t\t\t\t\t\t\t<path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M16.9769 0.548269C16.101 0.914019 15.307 1.44981 14.6364 2.12196L16.332 3.81756C16.7764 3.37 17.3041 3.01548 17.8865 2.77325C18.4688 2.53102 19.0928 2.40429 19.7232 2.40269C20.3537 2.40108 20.9777 2.523 21.5616 2.76362C22.1439 3.00264 22.6749 3.35556 23.1225 3.79991L24.8181 2.10431C23.8106 1.1001 22.5289 0.415123 21.1333 0.139206C19.7377 -0.139919 18.2907 0.00285184 16.9769 0.548269Z\" \/>\n\t\t\t\t\t\t<\/svg><\/span><\/div>\n<\/p><\/div>\n<div class=\"bottom-cta-link\">\n\t\t\t\t<a href=\"https:\/\/www.ringcentral.com\/us\/en\/blog\/healthcare-predictions\/\" class=\"view-all view-all-white \" data-dl-name=\"Read the blog\" data-dl-element=\"button\" data-dl-additional-info=\"bottom cta banner\" data-no-auto-dl=\"true\">Read the blog<span class=\"svg-icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"#000\" role=\"img\" aria-labelledby=\"cta-ring-arrow-71696305\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n\t\t\t\t\t<title id=\"cta-ring-arrow-71696305\">Ring Central Logo<\/title>\t\n\t\t\t\t\t<path d=\"M0 11.5C0 11.2239 0.223858 11 0.5 11H21.6797C21.9559 11 22.1797 11.2239 22.1797 11.5V12.5C22.1797 12.7761 21.9559 13 21.6797 13H0.5C0.223858 13 0 12.7761 0 12.5V11.5Z\" ><\/path>\n\t\t\t\t\t<path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M21.1718 12.0001L15.8086 6.63691C15.6134 6.44165 15.6134 6.12506 15.8086 5.9298L16.5157 5.22269C16.711 5.02743 17.0276 5.02743 17.2228 5.22269L23.6467 11.6465C23.8419 11.8418 23.8419 12.1584 23.6467 12.3536L17.2228 18.7775C17.0276 18.9727 16.711 18.9727 16.5157 18.7775L15.8086 18.0704C15.6134 17.8751 15.6134 17.5585 15.8086 17.3633L21.1718 12.0001Z\" ><\/path>\n\t\t\t\t<\/svg><\/span><\/a>\n\t\t\t<\/div>\n<\/p><\/div>\n<\/p><\/div>\n<p>\t<\/span><\/p>\n<h2><b>RingCentral: Healthcare communications to control costs<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">There are limits to what healthcare payers can do to control costs for 2022. However, combined efforts of providers and payers to motivate people to make appointments are beneficial. Targeting the right people who need routine screenings can help mitigate costs for 2022 and in the years to come.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Providers and payers can take measures to reduce costs, optimize healthcare communications, and deliver a great customer experience. RingCentral is a leading provider of cloud-based communications platforms that contribute to all of these objectives. <\/span><a href=\"https:\/\/www.ringcentral.com\/office\/industry-solutions\/healthcare-communications-cloud-phone-systems.html?__mscta=2469_90199_3444\"><span style=\"font-weight: 400;\">Cloud communications systems are transforming healthcare. Find out how.<\/span><\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Highlights: The global health pandemic of 2020 caused many to defer healthcare, and overall costs of deferred healthcare are projected to rise in 2022. Delays in routine screenings and diagnostic testing may have significant impacts on payer costs. Continued uncertainty regarding COVID variants, government regulations, and unemployment are all factors that may impact payer costs &#8230;<\/p>\n","protected":false},"author":292,"featured_media":50799,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[18674],"tags":[13381,1682],"class_list":["post-50794","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-healthcare","tag-cloud-based-communications-platform","tag-healthcare"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v19.3 (Yoast SEO v27.2) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>What will deferred care cost healthcare payers in 2022? | RingCentral Blog<\/title>\n<meta name=\"description\" content=\"Healthcare payers are trying to prepare for a rise in costs for deferred care in 2022. Take a deep-dive look into the issue here.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.ringcentral.com\/us\/en\/blog\/what-will-deferred-care-cost-healthcare-payers-in-2022\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"What will deferred care cost healthcare payers in 2022?\" \/>\n<meta property=\"og:description\" content=\"Healthcare payers are trying to prepare for a rise in costs for deferred care in 2022. Take a deep-dive look into the issue here.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.ringcentral.com\/us\/en\/blog\/what-will-deferred-care-cost-healthcare-payers-in-2022\/\" \/>\n<meta property=\"og:site_name\" content=\"RingCentral Blog\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/ringcentral\" \/>\n<meta property=\"article:published_time\" content=\"2022-02-02T12:00:48+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.ringcentral.com\/us\/en\/blog\/wp-content\/uploads\/2022\/02\/healthcare-costs-soaring.png\" \/>\n\t<meta property=\"og:image:width\" content=\"930\" \/>\n\t<meta property=\"og:image:height\" content=\"700\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"author\" content=\"Lance Mehaffey\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@ringcentral\" \/>\n<meta name=\"twitter:site\" content=\"@ringcentral\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Lance Mehaffey\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"6 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/what-will-deferred-care-cost-healthcare-payers-in-2022\/#article\",\"isPartOf\":{\"@id\":\"\/us\/en\/blog\/what-will-deferred-care-cost-healthcare-payers-in-2022\/\"},\"author\":{\"name\":\"Lance Mehaffey\",\"@id\":\"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/#\/schema\/person\/a6b1815c7d4a150371b61ed482d66f5e\"},\"headline\":\"What will deferred care cost healthcare payers in 2022?\",\"datePublished\":\"2022-02-02T12:00:48+00:00\",\"mainEntityOfPage\":{\"@id\":\"\/us\/en\/blog\/what-will-deferred-care-cost-healthcare-payers-in-2022\/\"},\"wordCount\":1287,\"publisher\":{\"@id\":\"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/#organization\"},\"image\":{\"@id\":\"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/what-will-deferred-care-cost-healthcare-payers-in-2022\/#primaryimage\"},\"thumbnailUrl\":\"\/us\/en\/blog\/wp-content\/uploads\/2022\/02\/healthcare-costs-soaring.png\",\"keywords\":[\"cloud-based communications platform\",\"healthcare\"],\"articleSection\":[\"Healthcare\"],\"inLanguage\":\"en-US\"},{\"@type\":\"WebPage\",\"@id\":\"\/us\/en\/blog\/what-will-deferred-care-cost-healthcare-payers-in-2022\/\",\"url\":\"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/what-will-deferred-care-cost-healthcare-payers-in-2022\/\",\"name\":\"What will deferred care cost healthcare payers in 2022? | RingCentral Blog\",\"isPartOf\":{\"@id\":\"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/what-will-deferred-care-cost-healthcare-payers-in-2022\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/what-will-deferred-care-cost-healthcare-payers-in-2022\/#primaryimage\"},\"thumbnailUrl\":\"\/us\/en\/blog\/wp-content\/uploads\/2022\/02\/healthcare-costs-soaring.png\",\"datePublished\":\"2022-02-02T12:00:48+00:00\",\"description\":\"Healthcare payers are trying to prepare for a rise in costs for deferred care in 2022. 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