{"id":50641,"date":"2022-01-20T12:42:01","date_gmt":"2022-01-20T20:42:01","guid":{"rendered":"\/us\/en\/blog\/?p=50641"},"modified":"2025-09-21T21:44:38","modified_gmt":"2025-09-22T04:44:38","slug":"whats-coming-in-2022","status":"publish","type":"post","link":"\/us\/en\/blog\/whats-coming-in-2022\/","title":{"rendered":"RingCentral MVP: Our top innovations of 2021, and what&#8217;s coming in 2022"},"content":{"rendered":"<p><span style=\"font-weight: 400;\">2021 was another year of remarkable change. Many companies returned to the office. Many stayed remote. Many adopted new hybrid arrangements where teams worked alternating schedules.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">We toppled our old, rigid routines and embraced new ways of work. We learned how to stay connected as colleagues spanned different states and time zones. And despite all of the uncertainty, we emerged successful.\u00a0<\/span><\/p>\n<p>&nbsp;<\/p>\n<hr \/>\n<p style=\"text-align: center;\">\u2b50 <strong>What is unified communications?<\/strong> \u2b50<\/p>\n<p style=\"text-align: center;\">Everything you need to know about enterprise-grade communications. For beginners.<\/p>\n<p><center><span style=\"font-weight: 400;\">\t<\/p>\n<div class=\"download-form-widget enterprise-download-form\" data-url=\"https:\/\/netstorage.ringcentral.com\/documents\/unified-communications-as-a-service.pdf\" data-id=\"69d0e3d1ed058\" id=\"69d0e3d1ed058\">\n\t\t<button tabindex=\"on\"  on=\"tap:69d0e3d1ed058.toggleClass(class='open')\" class=\"open-modal-download-action download-form-button\" type=\"submit\">See the guide<\/button><\/p>\n<div class=\"download-form-modal\">\n<div class=\"download-form-modal-body\">\n<div class=\"download-form-modal-content\">\n<div class=\"download-form-modal-title\">What is cloud communications? Here's our complete guide.<\/div>\n<form class=\"download-form ENTERPRISE\" method=\"post\">\n<div class=\"download-form-part\">\n\t\t\t\t\t\t\t<input class=\"download-form-input\" aria-label=\"Full Name\" aria-required=\"true\" aria-invalid=\"false\" type=\"text\" name=\"fullname\" placeholder=\"Full Name\" data-dl-events-hover=\"true\" data-dl-element=\"text\" data-dl-additional-info=\"enterprise download form\">\n\t\t\t\t\t\t<\/div>\n<div class=\"download-form-part\">\n\t\t\t\t\t\t\t<input class=\"download-form-input\" aria-label=\"Email (please enter a work email address)\" aria-required=\"true\" aria-invalid=\"false\" type=\"email\" autocomplete=\"on\" name=\"email\" placeholder=\"Email (please enter a work email address)\" data-dl-events-hover=\"true\" data-dl-element=\"email\" data-dl-additional-info=\"enterprise download form\">\n\t\t\t\t\t\t<\/div>\n<div>\n\t\t\t\t\t\t\t<input type=\"hidden\" name=\"popup_form\" value=\"1\">\n\t\t\t\t\t\t<\/div>\n<div><input type=\"hidden\" name=\"Asset_ID__c\" value=\"ODAM-02215\" class=\"download-form-input\"><\/div>\n<div>\n\t\t\t\t\t\t\t<input type=\"hidden\" name=\"Lead_Entry_Source__c\" value=\"RC Blog Enterprise\" class=\"download-form-input\"\/>\n\t\t\t\t\t\t<\/div>\n<div class=\"download-form-part\">\n\t\t\t\t\t\t\t<button class=\"download-form-submit\" type=\"submit\" data-dl-element=\"button\" data-no-auto-dl=\"true\" data-dl-additional-info=\"enterprise download form\" data-dl-name=\"Download Now\">Download Now<\/button>\n\t\t\t\t\t\t<\/div>\n<\/p><\/form>\n<p> \t\t\t\t\t<button on=\"tap:69d0e3d1ed058.toggleClass(class='open')\" role=\"button\" tabindex=\"0\"  class=\"download-form-modal-close\"><\/button>\n\t\t\t\t<\/div>\n<div class=\"download-form-modal-thank\"> Enjoy!<\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<p>\t<\/span><\/center><\/p>\n<hr \/>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">Of course, we like to think that <\/span><a href=\"https:\/\/www.ringcentral.com\/office\/how-it-works.html\"><b>RingCentral MVP<\/b><\/a><span style=\"font-weight: 400;\"> made an impact. The combination of messaging, video, and phone helped you stay connected with your colleagues, teams, and customers, and gave you the flexibility to do your best work\u2014<\/span><b>from anywhere.<\/b><span style=\"font-weight: 400;\">\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">We\u2019ve released a ton of new features in 2021 that made this possible. Here are some of our top innovations, along with a sneak peek at what\u2019s to come for 2022.<\/span><\/p>\n<p>&nbsp;<\/p>\n<h2 class=\"heading h2\"><b>Our favorite innovations of 2021<\/b><b><\/b><\/h2>\n<h3><\/h3>\n<h3 class=\"heading h3\"><b><a id=\"live\"><\/a>1. Live Transcription<\/b><b><\/b><\/h3>\n<p><span style=\"font-weight: 400;\">Whether you\u2019re joining a call late and need to catch up or need to multitask, <\/span><b>Live Transcription<\/b><span style=\"font-weight: 400;\"> makes it easy to stay on top of what\u2019s happening.\u00a0<\/span><\/p>\n<p><img decoding=\"async\" class=\"aligncenter wp-image-50116 size-full\" src=\"\/us\/en\/blog\/wp-content\/uploads\/2021\/11\/Live-transcription.gif\" alt=\"\" width=\"1920\" height=\"1080\" \/><\/p>\n<p><span style=\"font-weight: 400;\">When enabled, <a href=\"https:\/\/www.ringcentral.com\/us\/en\/blog\/ringcentral-mvp-meeting-ai\/\"><strong>Live Transcription<\/strong><\/a> uses AI to automatically transcribe conversations\u2014great for late joiners who can get caught up without disrupting the meeting. Transcripts can be reviewed at any time during the meeting and also downloaded for future reference.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Real-time transcription is also a helpful tool that enables global teams to overcome language barriers. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">Learn more about live transcription <\/span><strong><a href=\"https:\/\/www.ringcentral.com\/us\/en\/blog\/ringcentral-mvp-meeting-ai\/\">here<\/a><\/strong><span style=\"font-weight: 400;\">.<\/span><\/p>\n<p>&nbsp;<\/p>\n<h3 class=\"heading h3\"><b><a id=\"team\"><\/a>2. Team Huddle<\/b><b><\/b><\/h3>\n<p><span style=\"font-weight: 400;\">The days of missing casual watercooler chats at the office are over, thanks to our Team Huddle feature.<\/span><\/p>\n<p><img decoding=\"async\" class=\"aligncenter size-full wp-image-49117\" src=\"\/us\/en\/blog\/wp-content\/uploads\/2021\/09\/Creating-a-Team-Huddle-1.gif\" alt=\"\" width=\"1280\" height=\"800\" \/><\/p>\n<p><a href=\"https:\/\/www.ringcentral.com\/us\/en\/blog\/team-huddle-4-brilliant-ways-to-use-live-video-rooms\/\"><b>Team Huddle<\/b><\/a><span style=\"font-weight: 400;\"> is an always-on video meeting that allows members of a RingCentral Team to hop on and hop off as needed.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">It\u2019s a casual, accessible virtual meeting spot that\u2019s great for setting up open office hours, HR Q&amp;A sessions, IT service desks, and a lot more. Think of it as a live chat room.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Learn more about different ways to use Team Huddle <\/span><a href=\"https:\/\/www.ringcentral.com\/us\/en\/blog\/team-huddle-4-brilliant-ways-to-use-live-video-rooms\/\"><b>here<\/b><\/a><span style=\"font-weight: 400;\">.<\/span><br \/>\n<b><\/b><\/p>\n<p>&nbsp;<\/p>\n<h3 class=\"heading h3\"><b><a id=\"auto\"><\/a>3. Auto-follow<\/b><b><\/b><\/h3>\n<p><span style=\"font-weight: 400;\">Having to take the time to ensure you\u2019re framed optimally and visible to meeting participants can be one of the drags of video meetings\u2014especially if you need to move around the room.<\/span><\/p>\n<p><img decoding=\"async\" class=\"aligncenter size-full wp-image-49923\" src=\"\/us\/en\/blog\/wp-content\/uploads\/2021\/11\/Auto-follow.gif\" alt=\"\" width=\"800\" height=\"444\" \/><\/p>\n<p><span style=\"font-weight: 400;\">When enabled, our auto-follow feature makes framing automatic. <\/span><b>Auto-follow <\/b><span style=\"font-weight: 400;\">uses AI to track where you are on camera and ensures that you are centered on the screen, no matter where you are.<\/span><b><\/b><\/p>\n<p>&nbsp;<\/p>\n<h3 class=\"heading h3\"><b><a id=\"presentation\"><\/a>4. Presentation Modes<\/b><b><\/b><\/h3>\n<p><span style=\"font-weight: 400;\">One complaint we often hear about video meetings is that they lack the dynamic vibe of in-person sessions because you can\u2019t see both the presenter and presentation materials at the same time.\u00a0<\/span><\/p>\n<p><img decoding=\"async\" class=\"aligncenter size-full wp-image-49180\" src=\"\/us\/en\/blog\/wp-content\/uploads\/2021\/09\/Presentation-modes.gif\" alt=\"\" width=\"800\" height=\"450\" \/><\/p>\n<p><span style=\"font-weight: 400;\">Our <\/span><a href=\"https:\/\/www.ringcentral.com\/us\/en\/blog\/ringcentral-mvp-meeting-ai\/\"><b>Presentation Mode<\/b><\/a> <span style=\"font-weight: 400;\">feature enables the best of both for video meetings. Instead of having to choose between a dry screenshare or seeing the presenter, Presentation Mode displays both.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Presenters can show their video layered on top of their shared content, with settings such as Overlay, Newsroom, and Conference Room, and still convey a human element: facial expressions, hand gestures, and more.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Learn more about presentation modes <\/span><a href=\"https:\/\/www.ringcentral.com\/us\/en\/blog\/ringcentral-mvp-meeting-ai\/\"><b>here<\/b><\/a><span style=\"font-weight: 400;\">.<\/span><b><\/b><\/p>\n<p>&nbsp;<\/p>\n<h3 class=\"heading h3\"><b><a id=\"breakout\"><\/a>5. Breakout Rooms<\/b><b><\/b><\/h3>\n<p><span style=\"font-weight: 400;\">Whether it\u2019s small-group icebreakers or mini-brainstorming sessions, there are occasions where you\u2019ll want to break out a larger meeting into more intimate discussions. Our Breakout Rooms eliminate the complexity of doing so.<\/span><\/p>\n<p><img decoding=\"async\" class=\"aligncenter size-full wp-image-49184\" src=\"\/us\/en\/blog\/wp-content\/uploads\/2021\/09\/Breakout-Rooms.png\" alt=\"\" width=\"930\" height=\"700\" \/><\/p>\n<p><span style=\"font-weight: 400;\">With <\/span><a href=\"https:\/\/support.ringcentral.com\/app\/video\/desktop-web\/creating-managing-breakout-rooms-ringcentral-video-desktop-web.html\"><b>Breakout Rooms<\/b><\/a><span style=\"font-weight: 400;\">, meeting hosts no longer have to create separate video meetings and participants don\u2019t have to leave the main meeting for small group discussions.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">All you have to do is decide the number of rooms required, and then assign or randomly split up participants into smaller working groups.<\/span><\/p>\n<p>&nbsp;<\/p>\n<h3 class=\"heading h3\"><b><a id=\"mobile\"><\/a>6. Mobile to Room switch<\/b><b><\/b><\/h3>\n<p><img decoding=\"async\" class=\"aligncenter size-full wp-image-49980\" src=\"\/us\/en\/blog\/wp-content\/uploads\/2021\/11\/Mobile-to-Rooms.png\" alt=\"\" width=\"1920\" height=\"1080\" \/><\/p>\n<p><span style=\"font-weight: 400;\">Commuting into the office or out for a walk and need to join a meeting along the way?<\/span><\/p>\n<p><span style=\"font-weight: 400;\">With our <\/span><a href=\"https:\/\/www.ringcentral.com\/us\/en\/blog\/rooms-features-for-the-hybrid-workplace\/\"><b>Mobile-to-Room<\/b><\/a><span style=\"font-weight: 400;\"> switch feature, you can start a meeting from your mobile device and then seamlessly switch to a nearby meeting room.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">This means no more dropping off and back on or fumbling to connect cables to switch over. Just click a button to transfer.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Learn more about Mobile-to-Room <\/span><a href=\"https:\/\/www.ringcentral.com\/us\/en\/blog\/rooms-features-for-the-hybrid-workplace\/\"><b>here<\/b><\/a><span style=\"font-weight: 400;\">.<\/span><b><\/b><\/p>\n<p>&nbsp;<\/p>\n<h3 class=\"heading h3\"><b>7. RingCentral Rooms: a touchless meeting room experience<\/b><b><\/b><\/h3>\n<p><span style=\"font-weight: 400;\">In 2021, we introduced new touchless features to make meetings safer and more comfortable for everyone.\u00a0<\/span><\/p>\n<h4 class=\"heading h3 h4\"><b><a id=\"phone\"><\/a>Phone as a controller<\/b><\/h4>\n<p><img decoding=\"async\" class=\"aligncenter size-full wp-image-48094\" src=\"\/us\/en\/blog\/wp-content\/uploads\/2021\/06\/Personal-Controller-GIF.gif\" alt=\"\" width=\"1280\" height=\"832\" \/><\/p>\n<p><span style=\"font-weight: 400;\">Meeting hosts can now use their own <\/span><a href=\"https:\/\/www.ringcentral.com\/us\/en\/blog\/new-touchless-features-for-your-meeting-rooms-now-available\/\"><b>mobile phones to control a meeting<\/b><\/a><span style=\"font-weight: 400;\">. Not only does this reduce surface contact, but it also allows hosts to move around a room rather than being tethered to a controller.<\/span><\/p>\n<p>&nbsp;<\/p>\n<h4 class=\"heading h4\"><b><a id=\"voice\"><\/a>Voice-activated control<\/b><\/h4>\n<p><img decoding=\"async\" class=\"aligncenter size-full wp-image-48096\" src=\"\/us\/en\/blog\/wp-content\/uploads\/2021\/06\/Voice-command-GIF.gif\" alt=\"\" width=\"1280\" height=\"800\" \/><\/p>\n<p><span style=\"font-weight: 400;\">You can also launch a meeting completely touch-free with <\/span><a href=\"https:\/\/www.ringcentral.com\/us\/en\/blog\/new-touchless-features-for-your-meeting-rooms-now-available\/\"><b>voice-activated control<\/b><\/a><span style=\"font-weight: 400;\">. Simply use the command \u201cHi RingCentral, join meeting\u201d up to 30 minutes before a meeting start time to join automatically.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Learn more about our touchless meeting features <\/span><a href=\"https:\/\/www.ringcentral.com\/us\/en\/blog\/new-touchless-features-for-your-meeting-rooms-now-available\/\"><b>here<\/b><\/a><span style=\"font-weight: 400;\">.<\/span><b><\/b><\/p>\n<p>&nbsp;<\/p>\n<h3 class=\"heading h3\"><b><a id=\"rooms\"><\/a>8. Rooms as a softphone<\/b><b><\/b><\/h3>\n<p><span style=\"font-weight: 400;\">As you configure your meeting rooms for the future of work, there\u2019s no need to purchase separate equipment for phone capabilities.\u00a0<\/span><\/p>\n<p><img decoding=\"async\" class=\"aligncenter size-full wp-image-49981\" src=\"\/us\/en\/blog\/wp-content\/uploads\/2021\/11\/Rooms-as-softphone.png\" alt=\"\" width=\"1920\" height=\"1080\" \/><\/p>\n<p><span style=\"font-weight: 400;\">RingCentral Rooms setups can now also be used to <\/span><b>dial out or receive calls<\/b><span style=\"font-weight: 400;\">, making it more seamless than ever to connect by phone or video as needed.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Learn more about other Rooms features designed for the hybrid workplace <\/span><a href=\"https:\/\/www.ringcentral.com\/us\/en\/blog\/rooms-features-for-the-hybrid-workplace\/\"><b>here<\/b><\/a><span style=\"font-weight: 400;\">.<\/span><b><\/b><\/p>\n<p>&nbsp;<\/p>\n<h3 class=\"heading h3\"><b><a id=\"new\"><\/a>9. New RingCentral Rooms hardware options<\/b><b><\/b><\/h3>\n<p><span style=\"font-weight: 400;\">We\u2019ve partnered with best-in-class providers including <\/span><b>Avaya, Logitech, Poly,<\/b><span style=\"font-weight: 400;\"> and <\/span><b>Yealink<\/b><span style=\"font-weight: 400;\">, to offer all-in-one appliances that are easy to use, install, and manage.\u00a0<\/span><\/p>\n<p><img decoding=\"async\" class=\"aligncenter size-full wp-image-49517\" src=\"\/us\/en\/blog\/wp-content\/uploads\/2021\/09\/Rooms-partnerships.png\" alt=\"\" width=\"1920\" height=\"1080\" \/><\/p>\n<p><span style=\"font-weight: 400;\">These new appliances include innovative proprietary AI technologies for participant tracking, framing, and noise cancellation. Check out our full appliance offerings <\/span><a href=\"https:\/\/www.ringcentral.com\/office\/rooms\/appliance.html\"><b>here<\/b><\/a><span style=\"font-weight: 400;\">.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">RingCentral Rooms also offers various Room kits that are compatible with Mac and <\/span><a href=\"https:\/\/www.ringcentral.com\/us\/en\/blog\/introducing-windows-rooms\/\"><b>Windows operating systems<\/b><\/a><span style=\"font-weight: 400;\">, providing seamless solutions on your OS of choice.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">See our list of compatible room kits <\/span><a href=\"https:\/\/support.ringcentral.com\/article\/RingCentral-Rooms-recommended-setups.html\"><b>here<\/b><\/a><span style=\"font-weight: 400;\">.<\/span><\/p>\n<p>&nbsp;<\/p>\n<h3 class=\"heading h3\"><b><a id=\"connector\"><\/a>10. RingCentral Room Connector<\/b><b><\/b><\/h3>\n<p><span style=\"font-weight: 400;\">For organizations that have already invested in SIP-based hardware, there\u2019s no need to tear down your existing meeting room equipment.<\/span><\/p>\n<p><img decoding=\"async\" class=\"aligncenter size-full wp-image-50090\" src=\"\/us\/en\/blog\/wp-content\/uploads\/2021\/11\/Rooms-Connector-hero.png\" alt=\"\" width=\"930\" height=\"700\" \/><\/p>\n<p><a href=\"https:\/\/www.ringcentral.com\/us\/en\/blog\/room-connector\/\"><b>RingCentral Room Connector<\/b><\/a> <span style=\"font-weight: 400;\">is an add-on license to RingCentral MVP or Video Pro+ that allows businesses with third party SIP-based hardware to seamlessly connect to RingCentral video meetings.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Learn more about Room Connector <\/span><a href=\"https:\/\/www.ringcentral.com\/us\/en\/blog\/room-connector\/\"><b>here<\/b><\/a><span style=\"font-weight: 400;\">.\u00a0<\/span><\/p>\n<p>&nbsp;<\/p>\n<h3 class=\"heading h3\"><b><a id=\"desktop\"><\/a>11. Desktop &amp; Mobile Head-up Display<\/b><b><\/b><\/h3>\n<p><span style=\"font-weight: 400;\">In the past, only proprietary desk phone and desktop devices offered advanced capabilities for receptionists and admins, such as the ability to manage multiple incoming calls, add users, transfer calls, and view other users\u2019 real-time availability.<\/span><\/p>\n<p><img decoding=\"async\" class=\"aligncenter size-full wp-image-50176\" src=\"\/us\/en\/blog\/wp-content\/uploads\/2021\/12\/Mobile-HUD-turn-on.gif\" alt=\"\" width=\"540\" height=\"960\" \/><\/p>\n<p><span style=\"font-weight: 400;\">RingCentral offers the first-to-market <\/span><a href=\"https:\/\/support.ringcentral.com\/article\/8212.html\"><b>mobile and desktop HUD functionality<\/b><\/a><span style=\"font-weight: 400;\">, finally extending these critical features to all devices and making work more mobile than ever before.\u00a0<\/span><\/p>\n<p>&nbsp;<\/p>\n<h3 class=\"heading h3\"><b><a id=\"powerful\"><\/a>12. Powerful phone solutions to enhance Microsoft Teams<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">RingCentral provides multiple calling options for Microsoft Teams users, made seamless via our rich integration with Teams.\u00a0<\/span><\/p>\n<p><img decoding=\"async\" class=\"aligncenter size-full wp-image-50022\" src=\"\/us\/en\/blog\/wp-content\/uploads\/2021\/11\/2021-11-09_09-46-33.png\" alt=\"\" width=\"2048\" height=\"1148\" \/><\/p>\n<p><span style=\"font-weight: 400;\">With RingCentral, Teams users can access a <\/span><a href=\"https:\/\/www.ringcentral.com\/us\/en\/blog\/microsoft-teams-and-byoc\"><b>native calling experience<\/b><\/a><span style=\"font-weight: 400;\">, including business-critical capabilities such as voicemail, SMS, fax, and other calling features\u2014all directly from the Teams app.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">And with business calling in 44+ countries and local and toll-free numbers in 110+ countries, it\u2019s a solution that\u2019s well-suited to the needs of global workforces and organizations.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Learn more about RingCentral for Microsoft Teams <\/span><a href=\"https:\/\/www.ringcentral.com\/us\/en\/blog\/microsoft-teams-and-byoc\"><b>here<\/b><\/a><span style=\"font-weight: 400;\">.<\/span><\/p>\n<p>&nbsp;<\/p>\n<h3 class=\"heading h3\"><b><a id=\"always\"><\/a>13. Always-on global security with robocall mitigations \/ AI spam blocking<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">Robo and spam calls can wreak havoc on businesses, reducing customer trust and eroding productivity. But we\u2019re giving our customers more tools to prevent these unwanted calls.<\/span><\/p>\n<p><img decoding=\"async\" class=\"aligncenter size-full wp-image-50665\" src=\"\/us\/en\/blog\/wp-content\/uploads\/2022\/01\/Robocall-mitigation.png\" alt=\"\" width=\"922\" height=\"518\" \/><\/p>\n<p><span style=\"font-weight: 400;\">We\u2019ve developed our own proprietary system to manage this growing problem, using AI-trained algorithms in combination with <\/span><a href=\"https:\/\/www.ringcentral.com\/us\/en\/blog\/stir-shaken\/\"><b>STIR\/SHAKEN<\/b><\/a><span style=\"font-weight: 400;\">. It\u2019s yet another way we\u2019re saving customers time and money and helping to keep productivity high.\u00a0<\/span><\/p>\n<p><em>Currently only available in North America.<\/em><\/p>\n<p>&nbsp;<\/p>\n<h3 class=\"heading h3\"><b><a id=\"native\"><\/a>14. Native dialer with AT&amp;T Business<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">Launched in partnership with AT&amp;T Business, we\u2019re taking mobile to a whole new level with native dialer capabilities.\u00a0<\/span><\/p>\n<p><img decoding=\"async\" class=\"aligncenter size-full wp-image-50666\" src=\"\/us\/en\/blog\/wp-content\/uploads\/2022\/01\/Native-Dialer.png\" alt=\"\" width=\"1422\" height=\"1360\" \/><\/p>\n<p><span style=\"font-weight: 400;\">Our new native dialer erases the line between business wireline and mobile phone service. This means no extra software to disrupt normal workflows and a more seamless experience with simultaneous and sequential ring options to minimize calls going to voicemail.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Users can also access an auto receptionist voice response service that routes calls to wherever employees work from.<\/span><\/p>\n<p><em>Currently only available in North America.<\/em><\/p>\n<p>&nbsp;<\/p>\n<h3 class=\"heading h3\"><b><a id=\"resource\"><\/a>15. Resource Center<\/b><b><\/b><\/h3>\n<p><span style=\"font-weight: 400;\">Accessible right from the RingCentral App, our <\/span><b>Resource Center<\/b><span style=\"font-weight: 400;\"> is a one-stop-shop to get support, submit feedback, and discover the latest releases.<\/span><\/p>\n<p><img decoding=\"async\" class=\"aligncenter size-full wp-image-50126\" src=\"\/us\/en\/blog\/wp-content\/uploads\/2021\/11\/Resource-center.png\" alt=\"\" width=\"1920\" height=\"1080\" \/><\/p>\n<p><span style=\"font-weight: 400;\">With simple and intuitive access to in-app guided tours, support articles, and more with just a click of a button, the <\/span><b>Resource Center<\/b><span style=\"font-weight: 400;\"> helps companies improve employee training, reduce on-boarding time, and get the most out of RingCentral MVP.<\/span><\/p>\n<p>&nbsp;<\/p>\n<h3 class=\"heading h3\"><b><a id=\"app\"><\/a>16. The App Gallery: Now available in the RingCentral app<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">One of the biggest advantages of cloud communications is the ability to integrate your favorite apps. In RingCentral, we\u2019ve made this easier than ever.<\/span><\/p>\n<p><img decoding=\"async\" class=\"aligncenter size-full wp-image-50644\" src=\"\/us\/en\/blog\/wp-content\/uploads\/2022\/01\/App-Gallery.png\" alt=\"\" width=\"1356\" height=\"964\" \/><\/p>\n<p><span style=\"font-weight: 400;\">You can now search and install any team messaging add-in directly from your RingCentral app. Choose from messaging bots, interactive add-ins (beta), and notifications all without having to leave the app.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">For other third-party apps, check out our App Gallery here:<\/span><\/p>\n<ul>\n<li aria-level=\"1\"><a href=\"https:\/\/www.ringcentral.com\/apps\/\"><b>RingCentral App Gallery<\/b><\/a><\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<h2 class=\"heading h2\"><b><a id=\"looking\"><\/a>Looking ahead to 2022<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">As we look ahead to 2022, here are some upcoming RingCentral MVP features we\u2019re really excited to show you.<\/span><\/p>\n<p>&nbsp;<\/p>\n<h3 class=\"heading h3\"><b><a id=\"add\"><\/a>1. RingCentral Add-Ins<\/b><b><\/b><\/h3>\n<p><span style=\"font-weight: 400;\">Our robust integration <\/span><a href=\"https:\/\/www.ringcentral.com\/apps\/\"><b>App Gallery<\/b><\/a><span style=\"font-weight: 400;\"> already makes it easier for RingCentral users to do more in their app, streamlining workflows, and reducing app overload. And the seamlessness of our solution is only getting better.<\/span><\/p>\n<p><img decoding=\"async\" class=\"aligncenter size-full wp-image-48962\" src=\"\/us\/en\/blog\/wp-content\/uploads\/2021\/08\/Add-Ins.png\" alt=\"\" width=\"1729\" height=\"1082\" \/><\/p>\n<p><a href=\"https:\/\/developers.ringcentral.com\/api-products\/add-ins\"><b>RingCentral Add-Ins<\/b><\/a><span style=\"font-weight: 400;\"> brings your favorite third-party applications right into your team messaging. For example, our DocuSign integration allows you to send important documents directly to the right people, where they can then sign documents within RingCentral.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Along with over 250 apps in the App Gallery today, there will be new Add-In apps from Akazio, Asana, BugSnag, DocuSign, GitHub, HubSpot, Jira, Keeper AI, Prodoscore, RingClone, and Trello.<\/span><\/p>\n<p>&nbsp;<\/p>\n<h3 class=\"heading h3\"><b><a id=\"next\"><\/a>2. Next-Gen analytics for line of business<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">Our advanced analytics and centralized portal have long made it easy for IT teams to optimize the end-user experience, understand adoption, and proactively monitor quality of service for users.\u00a0<\/span><\/p>\n<p><img decoding=\"async\" class=\"aligncenter size-full wp-image-50645\" src=\"\/us\/en\/blog\/wp-content\/uploads\/2022\/01\/Next-gen-analytics.png\" alt=\"\" width=\"1751\" height=\"1095\" \/><\/p>\n<p><span style=\"font-weight: 400;\">Now we\u2019re extending the capabilities of IT to empower even more insightful decisions and act as strategic business drivers for their organizations.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Stay tuned for <\/span><b>next-gen analytics<\/b><span style=\"font-weight: 400;\"> that offer even more powerful capabilities to analyze, visualize, summarize, and distribute insights, helping to better drive revenue, cut costs, and enhance customer experiences.\u00a0<\/span><\/p>\n<p>&nbsp;<\/p>\n<h3 class=\"heading h3\"><b><a id=\"summaries\"><\/a>3. Meeting summaries<\/b><b><\/b><\/h3>\n<p><span style=\"font-weight: 400;\">Limited time and attention and a high volume of meetings can be a bad combination. But our AI-driven meeting summaries are making it easier than ever to keep up.<\/span><\/p>\n<p><img decoding=\"async\" class=\"aligncenter size-full wp-image-49522\" src=\"\/us\/en\/blog\/wp-content\/uploads\/2021\/09\/Meeting-summary.png\" alt=\"\" width=\"2048\" height=\"1280\" \/><\/p>\n<p><span style=\"font-weight: 400;\">With <\/span><strong><a href=\"https:\/\/www.ringcentral.com\/us\/en\/blog\/new-ringcentral-mvp-features-for-hybrid-teams\/\">meeting summaries<\/a><\/strong><span style=\"font-weight: 400;\">, RingCentral automatically generates a recap of your entire video session. Choose from a short or long summary, review important keywords, and view a list of all the participants who joined. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">Learn more about meeting summaries <\/span><strong><a href=\"https:\/\/www.ringcentral.com\/us\/en\/blog\/ringcentral-mvp-meeting-ai\/\">here<\/a><\/strong><span style=\"font-weight: 400;\">.<\/span><\/p>\n<p>&nbsp;<\/p>\n<h3 class=\"heading h3\"><b><a id=\"whiteboard\"><\/a>4. Whiteboard<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">Whiteboards have long been a way to make in-person meetings dynamic and interactive (not to mention a useful way to capture information). And we\u2019re excited to bring this key collaboration tool to video meetings.<\/span><\/p>\n<p><img decoding=\"async\" class=\"aligncenter size-full wp-image-49521\" src=\"\/us\/en\/blog\/wp-content\/uploads\/2021\/09\/Whiteboard-GIF-1.gif\" alt=\"\" width=\"1920\" height=\"1080\" \/><\/p>\n<p><a href=\"https:\/\/www.ringcentral.com\/us\/en\/blog\/new-ringcentral-mvp-features-for-hybrid-teams\/\"><b>Whiteboard<\/b><\/a><span style=\"font-weight: 400;\"> is a blank virtual canvas that allows participants to draw shapes, add text, add images, and more. And when the meeting is done, it\u2019s easy to export and save the whiteboard to refer to later.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">As the word suggests, this exciting new tool is unbounded by space, providing freedom to add as many ideas as you can think of, and a mini map to lead participants to the right place on the whiteboard.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Learn more about Whiteboard <\/span><strong><a href=\"https:\/\/www.ringcentral.com\/us\/en\/blog\/new-ringcentral-mvp-features-for-hybrid-teams\/\">here<\/a><\/strong><span style=\"font-weight: 400;\">.<\/span><\/p>\n<p>&nbsp;<\/p>\n<h3 class=\"heading h3\"><b><a id=\"india\"><\/a>5. India expansion<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">With one million employees joining the Indian workforce every month and more new engineers each year than come online in China and the U.S. combined, India is a key region of interest for multinational enterprises.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">And we\u2019re making it easier for global companies to connect by expanding our award-winning cloud communications services to India.\u00a0<\/span><\/p>\n<p><img decoding=\"async\" class=\"aligncenter size-full wp-image-50643\" src=\"\/us\/en\/blog\/wp-content\/uploads\/2022\/01\/Vlad-Shmunis-India-quote.png\" alt=\"\" width=\"930\" height=\"700\" \/><\/p>\n<p><span style=\"font-weight: 400;\">Existing customers will be able to extend our UCaaS solution to workers and locations in India, uniting everyone and everything via <\/span><a href=\"https:\/\/www.ringcentral.com\/office\/how-it-works.html\"><b>RingCentral MVP<\/b><\/a><span style=\"font-weight: 400;\">.<\/span><\/p>\n<p>&nbsp;<\/p>\n<h3 class=\"heading h3\"><b><a id=\"dynamic\"><\/a>6. Dynamic end-to-end encryption (E2EE)<\/b><b><\/b><\/h3>\n<p><span style=\"font-weight: 400;\">With cyberthreats on the rise, protecting sensitive information is critical\u2014and we\u2019re giving customers a powerful new security layer to protect video meetings.\u00a0<\/span><\/p>\n<p><img decoding=\"async\" class=\"aligncenter size-full wp-image-50652\" src=\"\/us\/en\/blog\/wp-content\/uploads\/2022\/01\/Dynamic-E2EE-GIF.gif\" alt=\"\" width=\"930\" height=\"700\" \/><\/p>\n<p><span style=\"font-weight: 400;\">Our new <a href=\"https:\/\/www.ringcentral.com\/us\/en\/blog\/dynamic-end-to-end-encryption\/\"><strong>Dynamic E2EE<\/strong><\/a> capabilities are available for desktop, mobile, and browser users, and <\/span><b>can even be turned on or off at any time during the meeting<\/b><span style=\"font-weight: 400;\">.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Our dynamic E2EE is first in the market and offers the protection and flexibility customers rely on us for.\u00a0<\/span><\/p>\n<p><em>Dynamic E2EE is now available to all RingCentral MVP users.<\/em><\/p>\n<p>&nbsp;<\/p>\n<h3 class=\"heading h3\"><b><a id=\"hubspot\"><\/a>7. RingCentral for HubSpot\u00a0<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">We\u2019re constantly adding new integrations to our <\/span><a href=\"https:\/\/www.ringcentral.com\/apps\/\"><b>App Gallery<\/b><\/a><span style=\"font-weight: 400;\">, which has over 300 prebuilt apps ready to go. Here\u2019s a look at our latest addition, <\/span><a href=\"https:\/\/www.ringcentral.com\/apps\/hubspot-integration\"><b>RingCentral for HubSpot<\/b><\/a><span style=\"font-weight: 400;\">.\u00a0<\/span><\/p>\n<div class=\"swiper single-post__swiper\">\n\t\t\t\t<!-- Additional required wrapper --><\/p>\n<div class=\"swiper-wrapper\">\n<div class=\"swiper-slide\">\n\t\t\t\t\t\t\t<img decoding=\"async\" width=\"1468\" height=\"844\" src=\"\/us\/en\/blog\/wp-content\/uploads\/2022\/01\/RingCentral-for-Hubspot-1.png\" class=\"responsive-image\" alt=\"\" \/>\t\t\t\t\t\t<\/div>\n<div class=\"swiper-slide\">\n\t\t\t\t\t\t\t<img decoding=\"async\" width=\"1470\" height=\"842\" src=\"\/us\/en\/blog\/wp-content\/uploads\/2022\/01\/RingCentral-for-Hubspot-2.png\" class=\"responsive-image\" alt=\"\" \/>\t\t\t\t\t\t<\/div>\n<div class=\"swiper-slide\">\n\t\t\t\t\t\t\t<img decoding=\"async\" width=\"1472\" height=\"844\" src=\"\/us\/en\/blog\/wp-content\/uploads\/2022\/01\/RingCentral-for-Hubspot-3.png\" class=\"responsive-image\" alt=\"\" \/>\t\t\t\t\t\t<\/div>\n<div class=\"swiper-slide\">\n\t\t\t\t\t\t\t<img decoding=\"async\" width=\"1466\" height=\"846\" src=\"\/us\/en\/blog\/wp-content\/uploads\/2022\/01\/RingCentral-for-Hubspot-4.png\" class=\"responsive-image\" alt=\"\" \/>\t\t\t\t\t\t<\/div>\n<div class=\"swiper-slide\">\n\t\t\t\t\t\t\t<img decoding=\"async\" width=\"1468\" height=\"842\" src=\"\/us\/en\/blog\/wp-content\/uploads\/2022\/01\/RingCentral-for-Hubspot-5.png\" class=\"responsive-image\" alt=\"\" \/>\t\t\t\t\t\t<\/div>\n<\/p><\/div>\n<div class=\"swiper-pagination\"><\/div>\n<div class=\"swiper-button-prev\"><svg width=\"20\" height=\"16\" viewBox=\"0 0 20 16\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n\t<path d=\"M10.7304 13.9805L12.1446 15.3947L19.6642 7.8751L12.1446 0.355469L10.7304 1.76968L15.8359 6.87519H0.5V8.87519L15.8357 8.87519L10.7304 13.9805Z\" fill=\"currentColor\"\/>\n<\/svg><\/div>\n<div class=\"swiper-button-next\"><svg width=\"20\" height=\"16\" viewBox=\"0 0 20 16\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n\t<path d=\"M10.7304 13.9805L12.1446 15.3947L19.6642 7.8751L12.1446 0.355469L10.7304 1.76968L15.8359 6.87519H0.5V8.87519L15.8357 8.87519L10.7304 13.9805Z\" fill=\"currentColor\"\/>\n<\/svg><\/div>\n<\/p><\/div>\n<p><span style=\"font-weight: 400;\">With <\/span><a href=\"https:\/\/www.ringcentral.com\/apps\/hubspot-integration\"><b>RingCentral for HubSpot<\/b><\/a><span style=\"font-weight: 400;\">, you get key RingCentral capabilities embedded directly into your HubSpot CRM account. And there are no downloads required. Simply log on and access the integration from any PC or Mac. <\/span><i><span style=\"font-weight: 400;\">Currently available in open beta.<\/span><\/i><\/p>\n<p><b>Features include:<\/b><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Make and receive calls<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Click-to-call<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Instant screen pop<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Call disposition<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">View recordings<\/span><\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<h3 class=\"heading h2 h3\"><b><a id=\"high\"><\/a>8. High Volume SMS API<\/b><\/h3>\n<p><img decoding=\"async\" class=\"aligncenter size-full wp-image-50651\" src=\"\/us\/en\/blog\/wp-content\/uploads\/2022\/01\/High-Volume-SMS.png\" alt=\"\" width=\"1518\" height=\"534\" \/><\/p>\n<p><span style=\"font-weight: 400;\">Using your RingCentral number, our <\/span><a href=\"https:\/\/developers.ringcentral.com\/api-products\/sms\"><b>High Volume SMS API<\/b><\/a><span style=\"font-weight: 400;\"> allows you to send targeted or bulk SMS campaigns to your customers. Use our programmatic API or prebuilt app in the App Gallery to send mass-marketing messages, reminders, and notifications\u2014all with your <a href=\"https:\/\/www.ringcentral.com\/business-phone-numbers.html\">RingCentral business number<\/a>.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">In fact, check out how <\/span><a href=\"https:\/\/www.ringcentral.com\/whyringcentral\/casestudies\/senderra-rx.html\"><b>Senderra RX<\/b><\/a><span style=\"font-weight: 400;\">, a specialty pharmacy based in Texas, uses High Volume SMS to send prescription reminders to their patients.<\/span><\/p>\n<p><em>Currently only available in North America.<\/em><\/p>\n<p>&nbsp;<\/p>\n<h2 class=\"heading h2\"><b>Keep an eye out for 2022<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">Exciting times are upon us, and we can\u2019t wait to deliver the innovations that are in our pipeline for 2022.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">To stay updated on the latest releases, follow us on our <\/span><a href=\"https:\/\/www.linkedin.com\/company\/ringcentral\"><b>LinkedIn<\/b><\/a><span style=\"font-weight: 400;\">. You\u2019ll see the latest features as soon as they\u2019re released.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Not a user yet? <\/span><a href=\"https:\/\/www.ringcentral.com\/office\/plansandpricing.html#office\"><b>Try out RingCentral for free here<\/b><\/a><span style=\"font-weight: 400;\">. Simply click on the \u201cTry free\u201d button to get started.<\/span><b><br \/>\n<\/b><\/p>\n","protected":false},"excerpt":{"rendered":"<p>2021 was another year of remarkable change. Many companies returned to the office. Many stayed remote. Many adopted new hybrid arrangements where teams worked alternating schedules. We toppled our old, rigid routines and embraced new ways of work. We learned how to stay connected as colleagues spanned different states and time zones. And despite all &#8230;<\/p>\n","protected":false},"author":1091,"featured_media":50642,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[18885],"tags":[3004,37885,1118,1110],"class_list":["post-50641","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-ringcentral-newsdesk","tag-message","tag-mvp","tag-phone","tag-video"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v19.3 (Yoast SEO v27.2) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>RingCentral MVP: Our top innovations of 2021, and what&#039;s coming in 2022 | RingCentral Blog<\/title>\n<meta name=\"description\" content=\"2021 was another year of remarkable change. Many companies returned to the office. Many stayed remote. Many adopted new hybrid arrangements where teams\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.ringcentral.com\/us\/en\/blog\/whats-coming-in-2022\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"RingCentral MVP: Our top innovations of 2021, and what&#039;s coming in 2022\" \/>\n<meta property=\"og:description\" content=\"2021 was another year of remarkable change. Many companies returned to the office. Many stayed remote. Many adopted new hybrid arrangements where teams\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.ringcentral.com\/us\/en\/blog\/whats-coming-in-2022\/\" \/>\n<meta property=\"og:site_name\" content=\"RingCentral Blog\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/ringcentral\" \/>\n<meta property=\"article:published_time\" content=\"2022-01-20T20:42:01+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2025-09-22T04:44:38+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.ringcentral.com\/us\/en\/blog\/wp-content\/uploads\/2022\/01\/Top-Innovations-of-2021.png\" \/>\n\t<meta property=\"og:image:width\" content=\"930\" \/>\n\t<meta property=\"og:image:height\" content=\"700\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"author\" content=\"Esther Yoon\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@ringcentral\" \/>\n<meta name=\"twitter:site\" content=\"@ringcentral\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Esther Yoon\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"11 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/www.ringcentral.com\/us\/en\/blog\/whats-coming-in-2022\/#article\",\"isPartOf\":{\"@id\":\"\/us\/en\/blog\/whats-coming-in-2022\/\"},\"author\":{\"name\":\"Esther Yoon\",\"@id\":\"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/#\/schema\/person\/1765c084e8065f464d6fe70fdd2f7def\"},\"headline\":\"RingCentral MVP: Our top innovations of 2021, and what&#8217;s coming in 2022\",\"datePublished\":\"2022-01-20T20:42:01+00:00\",\"dateModified\":\"2025-09-22T04:44:38+00:00\",\"mainEntityOfPage\":{\"@id\":\"\/us\/en\/blog\/whats-coming-in-2022\/\"},\"wordCount\":2309,\"publisher\":{\"@id\":\"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/#organization\"},\"image\":{\"@id\":\"https:\/\/www.ringcentral.com\/us\/en\/blog\/whats-coming-in-2022\/#primaryimage\"},\"thumbnailUrl\":\"\/us\/en\/blog\/wp-content\/uploads\/2022\/01\/Top-Innovations-of-2021.png\",\"keywords\":[\"message\",\"mvp\",\"phone\",\"video\"],\"articleSection\":[\"Company news &amp; culture\"],\"inLanguage\":\"en-US\"},{\"@type\":\"WebPage\",\"@id\":\"\/us\/en\/blog\/whats-coming-in-2022\/\",\"url\":\"https:\/\/www.ringcentral.com\/us\/en\/blog\/whats-coming-in-2022\/\",\"name\":\"RingCentral MVP: Our top innovations of 2021, and what's coming in 2022 | RingCentral Blog\",\"isPartOf\":{\"@id\":\"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/www.ringcentral.com\/us\/en\/blog\/whats-coming-in-2022\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/www.ringcentral.com\/us\/en\/blog\/whats-coming-in-2022\/#primaryimage\"},\"thumbnailUrl\":\"\/us\/en\/blog\/wp-content\/uploads\/2022\/01\/Top-Innovations-of-2021.png\",\"datePublished\":\"2022-01-20T20:42:01+00:00\",\"dateModified\":\"2025-09-22T04:44:38+00:00\",\"description\":\"2021 was another year of remarkable change. 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