{"id":50487,"date":"2022-06-09T08:41:26","date_gmt":"2022-06-09T15:41:26","guid":{"rendered":"\/us\/en\/blog\/?p=50487"},"modified":"2025-03-13T06:19:26","modified_gmt":"2025-03-13T13:19:26","slug":"what-is-team-messaging","status":"publish","type":"post","link":"\/us\/en\/blog\/what-is-team-messaging\/","title":{"rendered":"Team messaging: A complete guide for your business"},"content":{"rendered":"<p>Whether you&#8217;re fully in-office, fully remote, or navigating a <a href=\"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/the-secrets-to-managing-a-hybrid-workplace\/\">hybrid workplace<\/a>, team messaging can really come in clutch. It&#8217;s less hassle than a scheduled meeting and lets team members solve problems and get back on track in a matter of minutes.<\/p>\n<p>But how does it <em>work<\/em>? And can it help your team beyond back-and-forth chats throughout the day? Let&#8217;s find out.<\/p>\n<p>Today, we&#8217;ll cover:<\/p>\n<ul>\n<li><a href=\"#one\">What is team messaging?<\/a><\/li>\n<li><a href=\"#two\">The benefits of team messaging for businesses<\/a><\/li>\n<li><a href=\"#three\">How team messaging works<\/a><\/li>\n<li><a href=\"#four\">Why employees love team messaging<\/a><\/li>\n<li><a href=\"#five\">How to implement team messaging at your business<\/a><\/li>\n<\/ul>\n<hr \/>\n<p><b>\ud83d\udcac How to buy a team messaging app: <\/b>Follow our checklist for success.<\/p>\n<p><span style=\"font-weight: 400;\"><\/p>\n<div class=\"download-form-widget standart-download-form\" data-url=\"https:\/\/netstorage.ringcentral.com\/documents\/team_messaging_platform_checklist.pdf\" data-id=\"6a0b03a837bd8\" id=\"6a0b03a837bd8\">\n\t\t<button tabindex=\"on\"  on=\"tap:6a0b03a837bd8.toggleClass(class='open')\" class=\"open-modal-download-action download-form-button\" type=\"submit\">Get the checklist<\/button><\/p>\n<div class=\"download-form-modal\">\n<div class=\"download-form-modal-body\">\n<div class=\"download-form-modal-content\">\n<div class=\"download-form-modal-title\">How to choose a team messaging platform: A 6-step checklist<\/div>\n<form class=\"download-form SMB\" method=\"post\">\n<div class=\"download-form-part\">\n\t\t\t\t\t\t\t<input class=\"download-form-input\" aria-label=\"Full Name\" aria-required=\"true\" aria-invalid=\"false\" type=\"text\" name=\"fullname\" placeholder=\"Full Name\" data-dl-events-hover=\"true\" data-dl-element=\"text\" data-dl-additional-info=\"download form\">\n\t\t\t\t\t\t<\/div>\n<div class=\"download-form-part\">\n\t\t\t\t\t\t\t<input class=\"download-form-input\" aria-label=\"Email (please enter a work email address)\" aria-required=\"true\" aria-invalid=\"false\" type=\"email\" autocomplete=\"on\" name=\"email\" placeholder=\"Email (please enter a work email address)\" data-dl-events-hover=\"true\" data-dl-element=\"email\" data-dl-additional-info=\"download form\">\n\t\t\t\t\t\t<\/div>\n<div>\n\t\t\t\t\t\t\t<input type=\"hidden\" name=\"popup_form\" value=\"1\">\n\t\t\t\t\t\t<\/div>\n<div>\n\t\t\t\t\t\t\t<input type=\"hidden\" name=\"Lead_Entry_Source__c\" value=\"RC Blog\" class=\"download-form-input\"\/>\n\t\t\t\t\t\t<\/div>\n<div class=\"download-form-part\">\n\t\t\t\t\t\t\t<button class=\"download-form-submit\" type=\"submit\" data-dl-element=\"button\" data-no-auto-dl=\"true\" data-dl-additional-info=\"download form\" data-dl-name=\"Get it now\">Get it now<\/button>\n\t\t\t\t\t\t<\/div>\n<\/p><\/form>\n<p> \t\t\t\t\t<button on=\"tap:6a0b03a837bd8.toggleClass(class='open')\" role=\"button\" tabindex=\"0\"  class=\"download-form-modal-close\"><\/button>\n\t\t\t\t<\/div>\n<div class=\"download-form-modal-thank\"> Enjoy!<\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<p><\/span><\/p>\n<hr \/>\n<h2 class=\"heading h2\"><a id=\"one\"><\/a>What is team messaging?<\/h2>\n<p><span style=\"font-weight: 400;\">Simply put, team messaging is instant messaging for your business. It&#8217;s often hosted on its own <a href=\"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/how-to-choose-a-chat-app\/\">chat app<\/a> or built into other software (or your email provider).\u00a0<\/span><\/p>\n<p>Many companies use a <a href=\"https:\/\/www.ringcentral.com\/teams\/overview.html\">team messaging app<\/a> to manage workflows and share information between co-workers or teams. While it\u2019s super handy for remote or hybrid teams, even in-office collaborators enjoy the speed and ease of team messaging their coworkers.<\/p>\n<div class=\"rc-subscribe\" id=\"new-rc-subscribe\"  style=\"background-image:url('\/us\/en\/blog\/wp-content\/themes\/ringcentral\/assets\/images\/temp\/subscribe.png')\">\n\t\t<button class=\"close js-popup-close\"><svg class=\"icon_close_mobile\" width=\"20\" height=\"20\"><use xlink:href=\"#icon_close_mobile\"><\/use><\/svg><\/button><\/p>\n<div class=\"rc-subscribe__wrapper\">\n<div class=\"rc-subscribe__wrapper_text\">\n<h3 class=\"rc-subscribe__title h2\">Stay informed with RingCentral<\/h3>\n<div class=\"rc-subscribe__subtitle\">Subscribe to our emails for the latest blogs, events, and exclusive content on AI-powered communication solutions. Stay ahead with insights and tips from the leader in trusted AI communications.<\/p>\n<p>\t\t\t\t\t<a href=\"https:\/\/www.ringcentral.com\/legal\/privacy-notice.html\" target=\"_blank\" data-dl-name=\"Privacy Notic\" data-dl-element=\"link\" data-dl-additional-info=\"social\" rel=\"noreferrer noopener\">Privacy Notice<\/a>\n\t\t\t\t<\/div>\n<\/p><\/div>\n<div class=\"rc-subscribe__wrapper_form\">\n<form class=\"\" data-event-init=\"true\" novalidate data-js-form>\n<div class=\"rc-subscribe__row\">\n\t\t\t\t\t\t<input\n\t\t\t\t\t\t\t\tname=\"email\"\n\t\t\t\t\t\t\t\tplaceholder=\"Email address *\"\n\t\t\t\t\t\t\t\ttitle=\"Must be valid email. example@yourdomain.com\"\n\t\t\t\t\t\t\t\tminlength=\"4\"\n\t\t\t\t\t\t\t\tmaxlength=\"255\"\n\t\t\t\t\t\t\t\ttype=\"email\"\n\t\t\t\t\t\t\t\trequired\n\t\t\t\t\t\t\t\tpattern=\"[a-z0-9._%+\\-]+@[a-z0-9.\\-]+\\.[a-z]{2,}$\"\n\t\t\t\t\t\t\t\tclass=\"field__control\"\n\t\t\t\t\t\t\t\tautocomplete=\"on\"\n\t\t\t\t\t\t\t\taria-required=\"true\"\n\t\t\t\t\t\t\t\tdata-dl-events-hover=\"true\"\n\t\t\t\t\t\t\t\tdata-dl-element=\"email\"\n\t\t\t\t\t\t\t\tdata-dl-additional-info=\"LET'S WORK TOGETHER\"\n\t\t\t\t\t\t\t\taria-label=\"Email address *\"\n\t\t\t\t\t\t\t\taria-errormessage=\"email-subscribe-errors\"\n\t\t\t\t\t\t><br \/>\n\t\t\t\t\t\t<span class=\"field__errors\" id=\"email-subscribe-errors\" data-js-form-field-errors><\/span>\n\t\t\t\t\t<\/div>\n<div class=\"rc-subscribe__row\">\n\t\t\t\t\t\t<select\n\t\t\t\t\t\t\t\tname=\"Country__c\"\n\t\t\t\t\t\t\t\trequired\n\t\t\t\t\t\t\t\tclass=\"field__control\"\n\t\t\t\t\t\t\t\taria-required=\"true\"\n\t\t\t\t\t\t\t\taria-expanded=\"false\"\n\t\t\t\t\t\t\t\taria-label=\"Country *\"\n\t\t\t\t\t\t\t\taria-errormessage=\"country-subscribe-errors\"\n\t\t\t\t\t\t><option value=\"\" disabled=\"disabled\" selected=\"selected\">Country<\/option><option value=\"Canada\">Canada<\/option><option value=\"United_States\">United States<\/option><\/select><\/p>\n<p>\t\t\t\t\t\t<span class=\"field__errors\" id=\"country-subscribe-errors\" data-js-form-field-errors><\/span>\n\t\t\t\t\t<\/div>\n<div class=\"rc-subscribe__row\">\n\t\t\t\t\t\t<button type=\"submit\" data-event-init=\"true\">Subscribe<\/button>\n\t\t\t\t\t<\/div>\n<\/p><\/form>\n<\/p><\/div>\n<\/p><\/div>\n<div class=\"confirm-form\" role=\"status\" aria-live=\"polite\" style=\"display: none;\" aria-hidden=\"true\">\n<div class=\"confirm-form__text\">Thank you for your interest in RingCentral<\/div>\n<\/p><\/div>\n<\/p><\/div>\n<h2 class=\"heading h2\"><span style=\"font-weight: 400;\"><a id=\"two\"><\/a>The benefits of team messaging<\/span><\/h2>\n<p>With a powerful* solution, you could:<\/p>\n<ol>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Improve <\/span><span style=\"font-weight: 400;\">workflows<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Increase <a href=\"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/small-business-productivity-tips\/\">productivity<\/a><\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Reduce miscommunication<\/span><\/li>\n<li aria-level=\"1\">Maximize <a href=\"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/project-management-tools\/\">project management<\/a><\/li>\n<li aria-level=\"1\">Organize important files<\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\">Cut down on lengthy, hard-to-follow email chains<\/li>\n<li aria-level=\"1\">Optimize <a href=\"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/virtual-collaboration-how-to-improve-remote-work\/\">collaboration<\/a><\/li>\n<li><span style=\"font-weight: 400;\">Help employees feel more connected<\/span><\/li>\n<\/ol>\n<p>*The market for these kind of apps is crowded today, but <strong>not all messaging apps are created equal<\/strong>. As you&#8217;re looking for the right solution, be sure to hunt for a platform that&#8217;s feature-rich and ready to grow with your business.<\/p>\n<p><span style=\"font-weight: 400;\"><\/p>\n<div class=\"rc-post-content-cta rc-post-content-cta_green\">\n<div class=\"rc-post-content-cta-columns\">\n<div class=\"bottom-cta-img\">\n\t\t\t\t<img decoding=\"async\" width=\"930\" height=\"700\" src=\"\/us\/en\/blog\/wp-content\/uploads\/2022\/05\/GettyImages-1308903047.jpg\" class=\"responsive-image\" alt=\"\" \/>\t\t\t<\/div>\n<div class=\"bottom-cta-copy\">\n<div class=\"headline-copy\" style=\"text-align:left;\">Top team messaging apps: Our picks for 2022<\/div>\n<\/p><\/div>\n<\/p><\/div>\n<div class=\"rc-post-content-cta-footer\">\n<div class=\"bottom-cta-logo-container\">\n<div class=\"bottom-cta-logo\"><span aria-hidden=\"true\"><svg width=\"154\" height=\"34\" viewBox=\"0 0 154 34\" fill=\"#000\" role=\"img\" aria-labelledby=\"cta-ring-logo-566913011\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n\t\t\t\t\t\t\t<title id=\"cta-ring-logo-566913011\">Ring Central Logo<\/title>\t\n\t\t\t\t\t\t\t<path d=\"M154 3.89618H150.386V26.9657H154V3.89618Z\" \/>\n\t\t\t\t\t\t\t<path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M141.313 11.6299C137.976 11.6299 135.388 13.2501 134.95 16.5546H138.504C138.754 15.3082 139.675 14.5591 141.313 14.5591C143.214 14.5591 144.086 15.6499 144.086 17.3647V18.1444H140.438C137.078 18.1444 134.593 19.6411 134.593 22.697C134.593 25.7529 136.619 27.3411 139.55 27.3411C141.826 27.3411 143.323 26.3721 144.133 24.8145H144.288V26.9529H147.716V17.4802C147.702 13.8276 145.833 11.6299 141.313 11.6299ZM140.58 24.5675C139.177 24.5675 138.303 23.8809 138.303 22.7339C138.303 21.4233 139.238 20.7383 140.921 20.7383H144.069L144.086 20.9549C144.088 23.2232 142.777 24.5675 140.58 24.5675Z\" \/>\n\t\t\t\t\t\t\t<path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M128.187 26.9657V19.2047C128.187 16.8979 129.623 15.4317 131.896 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9.60219Z\" \/>\n\t\t\t\t\t\t\t<path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M16.9769 0.548269C16.101 0.914019 15.307 1.44981 14.6364 2.12196L16.332 3.81756C16.7764 3.37 17.3041 3.01548 17.8865 2.77325C18.4688 2.53102 19.0928 2.40429 19.7232 2.40269C20.3537 2.40108 20.9777 2.523 21.5616 2.76362C22.1439 3.00264 22.6749 3.35556 23.1225 3.79991L24.8181 2.10431C23.8106 1.1001 22.5289 0.415123 21.1333 0.139206C19.7377 -0.139919 18.2907 0.00285184 16.9769 0.548269Z\" \/>\n\t\t\t\t\t\t<\/svg><\/span><\/div>\n<\/p><\/div>\n<div class=\"bottom-cta-link\">\n\t\t\t\t<a href=\"https:\/\/www.ringcentral.com\/us\/en\/blog\/team-messaging-apps\/\" class=\"view-all view-all-white \" data-dl-name=\"Read the blog\" data-dl-element=\"button\" data-dl-additional-info=\"bottom cta banner\" data-no-auto-dl=\"true\">Read the blog<span class=\"svg-icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"#000\" role=\"img\" aria-labelledby=\"cta-ring-arrow-566913011\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n\t\t\t\t\t<title id=\"cta-ring-arrow-566913011\">Ring Central Logo<\/title>\t\n\t\t\t\t\t<path d=\"M0 11.5C0 11.2239 0.223858 11 0.5 11H21.6797C21.9559 11 22.1797 11.2239 22.1797 11.5V12.5C22.1797 12.7761 21.9559 13 21.6797 13H0.5C0.223858 13 0 12.7761 0 12.5V11.5Z\" ><\/path>\n\t\t\t\t\t<path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M21.1718 12.0001L15.8086 6.63691C15.6134 6.44165 15.6134 6.12506 15.8086 5.9298L16.5157 5.22269C16.711 5.02743 17.0276 5.02743 17.2228 5.22269L23.6467 11.6465C23.8419 11.8418 23.8419 12.1584 23.6467 12.3536L17.2228 18.7775C17.0276 18.9727 16.711 18.9727 16.5157 18.7775L15.8086 18.0704C15.6134 17.8751 15.6134 17.5585 15.8086 17.3633L21.1718 12.0001Z\" ><\/path>\n\t\t\t\t<\/svg><\/span><\/a>\n\t\t\t<\/div>\n<\/p><\/div>\n<\/p><\/div>\n<p>\t<\/span><\/p>\n<h2 class=\"heading h2\"><span style=\"font-weight: 400;\"><a id=\"three\"><\/a>How team messaging works<\/span><\/h2>\n<p>Let&#8217;s get into the brass tacks. To show you how a team can use messaging, we&#8217;ll look at <strong><a href=\"https:\/\/www.ringcentral.com\/office\/how-it-works.html\">RingCentral MVP<\/a><\/strong>: a powerful communications platform that comes fully loaded with messaging, <a class=\"waffle-rich-text-link\" href=\"https:\/\/www.ringcentral.com\/us\/en\/blog\/video-conferencing-software\/\">video conferencing<\/a>, and your business phone all in one.<\/p>\n<p>Here are just some of the ways RingCentral&#8217;s team messaging powers businesses to work smarter.<\/p>\n<h3 class=\"heading h3\">Group and 1:1 chats<\/h3>\n<p>It&#8217;s easy to start a conversation of any size in RingCentral MVP. Simply click the <strong>&#8220;+&#8221;\u00a0<\/strong>and start adding your team members:<\/p>\n<p><img decoding=\"async\" class=\"aligncenter wp-image-52274 size-full\" src=\"\/us\/en\/blog\/wp-content\/uploads\/2022\/06\/Unlimited-team-messaging-1.gif\" alt=\"\" width=\"1280\" height=\"800\" \/><\/p>\n<h3 class=\"heading h3\">File sharing<\/h3>\n<p>It&#8217;s also a breeze to share documents via RingCentral! You can drag and drop from your desktop, or attach files from your computer or even Google Drive:<\/p>\n<p><img decoding=\"async\" class=\"aligncenter wp-image-50526 size-full\" src=\"\/us\/en\/blog\/wp-content\/uploads\/2022\/01\/Share-file.gif\" alt=\"team messaging - RingCentral file sharing\" width=\"1280\" height=\"800\" \/><\/p>\n<p>Plus,\u00a0<strong>all your files are stored and organized chronologically<\/strong> which makes them easy to find.<\/p>\n<p>Learn more about <a href=\"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/ways-to-use-free-file-sharing-in-your-ringcentral-app\/\"><strong>how to share files with RingCentral<\/strong><\/a>.<\/p>\n<h3 class=\"heading h3\">Project tracking<\/h3>\n<p>In RingCentral, you can also <strong>assign tasks<\/strong> to your team members. You can even set deadlines and color code the task to track multiple projects!<\/p>\n<p>From there, you can see all of the tasks for any given group on a calendar view in your Workspace, for <strong>easy management of tasks across different groups<\/strong>:<\/p>\n<p><img decoding=\"async\" class=\"aligncenter wp-image-51524 size-full\" src=\"\/us\/en\/blog\/wp-content\/uploads\/2022\/03\/View-task-in-calendar.gif\" alt=\"\" width=\"1920\" height=\"1080\" \/><\/p>\n<h3 class=\"heading h3\">Easily find past conversations<\/h3>\n<p>One of the biggest drags about office communication: slogging through mile-long email chains to find the info you need.<\/p>\n<p>With an app like RingCentral, this problem is a thing of the past! You can pin important conversations for later, or simply use the search bar to find what you need:<\/p>\n<p><img decoding=\"async\" class=\"aligncenter wp-image-51220 size-full\" src=\"\/us\/en\/blog\/wp-content\/uploads\/2022\/03\/Use-search.gif\" alt=\"\" width=\"1280\" height=\"800\" \/><\/p>\n<h3 class=\"heading h3\">Quick flip to video<\/h3>\n<p>Are things still getting lost in translation? With one click in RingCentral, you can hop on a <a href=\"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/team-huddle-4-brilliant-ways-to-use-live-video-rooms\/\"><strong>Team Huddle<\/strong><\/a> to make yourself clear and keep moving forward:<\/p>\n<p><img decoding=\"async\" class=\"aligncenter wp-image-49182 size-full\" src=\"\/us\/en\/blog\/wp-content\/uploads\/2021\/09\/Creating-a-Team-Huddle-2.gif\" alt=\"ringcentral team huddle - switch from message to video\" width=\"1280\" height=\"800\" \/><\/p>\n<p><span style=\"font-weight: 400;\">As you can probably see, this kind of <\/span><span style=\"font-weight: 400;\">real-time<\/span><span style=\"font-weight: 400;\"> communication can be useful for almost any company, but some of the more common ways companies use these features are<\/span><span style=\"font-weight: 400;\">:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Managing project workflows<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Addressing customer service issues<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Tracking time for billing purposes<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Sharing important contacts and team info<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Keeping an eye on company security<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Managing company-wide events<\/span><\/li>\n<\/ul>\n<h2 class=\"heading h2\"><span style=\"font-weight: 400;\"><a id=\"four\"><\/a>Why employees love <\/span><span style=\"font-weight: 400;\">team messaging<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">A chat app<\/span><span style=\"font-weight: 400;\"> is simple to use, but it can have a huge positive impact on the workplace in the following ways:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Easier <a href=\"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/hybrid-collaboration\/\">collaboration<\/a> between employees and co-workers<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Better team morale<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">More productive employees<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Easier access to company information<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Easier access to employees who are away from their desk<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Easier <\/span><span style=\"font-weight: 400;\">file sharing<\/span><span style=\"font-weight: 400;\"> (and no more email spam!)<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">Employees who feel like they are part of a team are more likely to stay with the company for longer. Companies gain a great tool to promote engagement and inclusivity. All of this could mean increased <a href=\"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/employee-happiness\/\">employee happiness<\/a>, which leads to a lower turnover rate.<\/span><\/p>\n<h2 class=\"heading h2\"><span style=\"font-weight: 400;\"><a id=\"five\"><\/a>How to implement <\/span><span style=\"font-weight: 400;\">team messaging for your business<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">There are a few important things to consider. One of the most important things is to <a href=\"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/how-to-choose-a-chat-app\/\">choose the right app<\/a> for your company. There are a variety of apps on the market, so it&#8217;s important to find one that will work best for your needs.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Once you&#8217;ve chosen an app, you&#8217;ll need to get everyone on your team using it. All employees should download the app and be added to a chatroom\u2014even new hires. If they don&#8217;t have access to their mobile device or computer, they can still stay in communication by playing around with the app.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">You&#8217;ll also need to create some rules and guidelines. For example, you should let employees know that not all messages need to be sent via the chatroom. <\/span><span style=\"font-weight: 400;\">Team members<\/span><span style=\"font-weight: 400;\"> should feel free to send direct messages or set up a smaller group chat if they&#8217;re discussing something sensitive.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Finally, it&#8217;s important to remember that chatting is still a work feature<\/span><span style=\"font-weight: 400;\">, so employees need to be respectful of one another. They should avoid spamming the chat, using all-caps, or being unprofessional in their messaging.\u00a0<\/span><\/p>\n<h2><span style=\"font-weight: 400;\">Team messaging: Is it worth it? (Yes!)<\/span><\/h2>\n<p>We bet you&#8217;ve seen here some ways that team messaging could help your business. Whether it&#8217;s untangling confusing conversations, quickly sharing documents, or improving collaboration, there are a wealth of benefits to hopping on the instant messaging train.<\/p>\n<p>Just remember: take your time and find the app that works best for your team and business. And don&#8217;t settle for less! There are several powerful, feature-rich options out there for you today.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Whether you&#8217;re fully in-office, fully remote, or navigating a hybrid workplace, team messaging can really come in clutch. It&#8217;s less hassle than a scheduled meeting and lets team members solve problems and get back on track in a matter of minutes. But how does it work? And can it help your team beyond back-and-forth chats &#8230;<\/p>\n","protected":false},"author":29,"featured_media":51621,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[17901],"tags":[],"class_list":["post-50487","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-business-leadership"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v19.3 (Yoast SEO v27.2) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Team messaging: A complete guide for your business | RingCentral Blog<\/title>\n<meta name=\"description\" content=\"Learn all about the benefits of team messaging and how it can help your business work smarter, not harder.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" 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