{"id":50050,"date":"2021-11-17T22:13:20","date_gmt":"2021-11-18T06:13:20","guid":{"rendered":"\/us\/en\/blog\/?p=50050"},"modified":"2024-08-07T07:56:03","modified_gmt":"2024-08-07T14:56:03","slug":"top-moments-ringcentral-connect-2021","status":"publish","type":"post","link":"\/us\/en\/blog\/top-moments-ringcentral-connect-2021\/","title":{"rendered":"6 biggest moments from RingCentral Connect 2021"},"content":{"rendered":"

RingCentral Connect 2021<\/b><\/a> is a wrap! A huge thank you to all of our speakers, panelists, and viewers for making this possible. We couldn\u2019t be happier with the incredible turnout for our biggest virtual event ever.<\/span><\/p>\n

There\u2019s a lot to unfold. We announced the launch of our newest solution, <\/span>RingCentral Rise<\/b>, along with major investments in new sectors of cloud communications. We also took the time to celebrate our most successful growth since the company was founded.\u00a0<\/span><\/p>\n

But most importantly, we brought together the best leaders in the industry to discuss the future of communications.<\/span><\/p>\n

Let\u2019s look at the top moments from <\/span>RingCentral Connect 2021<\/b>:<\/span><\/p>\n

 <\/p>\n

1. Anand Eswaran and Nat Natarajan highlight our roadmap for the future<\/b><\/h2>\n

\"\"<\/p>\n

2021 was a huge year for us. We surpassed our <\/span>$1 billion milestone<\/b><\/a>, announced an exclusive <\/span>partnership with Mitel<\/b><\/a>, and won Gartner\u2019s highest <\/span>Magic Quadrant for Unified Communications as a Service award<\/b><\/a> for the seventh year in a row.<\/span><\/p>\n

And we have so much more on our roadmap. <\/span>Anand Eswaran<\/b><\/a>, our President and Chief Operating Officer, and Nat Natarajan<\/strong><\/a>, Executive Vice President of Product and Engineering, highlighted the <\/span>key trends<\/b> that will drive RingCentral in 2022.<\/span><\/p>\n

Participant equity<\/b><\/h3>\n

If the last two years have taught us anything, it\u2019s that remote work was a huge success. In fact, companies of all sizes are adopting permanent hybrid and remote work models in their return-to-work strategies.<\/span><\/p>\n

Participant equity<\/b> means that no matter where your people and teams work from\u2014in-office or remote\u2014they should have the same communications experience everywhere.\u00a0<\/span><\/p>\n

Systems of experience<\/b><\/h3>\n

CIOs have two priorities: help employees work more productively and improve the customer experience.<\/span><\/p>\n

Systems of experience<\/b> means creating an entire communications system around delivering positive experiences. We provide both unified communications (UC) and contact center<\/a> (CC) services to improve the efficiency of agents and increase customer satisfaction.<\/span><\/p>\n

\"\"<\/p>\n

Composable enterprise<\/b><\/h3>\n

Composable enterprise<\/b> means offering interchangeable parts so users and businesses can create custom solutions that meet their needs.\u00a0<\/span><\/p>\n

At RingCentral, we\u2019re continuing to focus on providing low-code, no-code, and pro-code APIs that help you simplify your workflows and work smarter.<\/span><\/p>\n

IA and AI<\/b><\/h3>\n

Intelligence augmentation (IA) is the idea that our solutions can supplement people in their everyday work. For example, IA can qualify leads over a chatbot and connect them to the right subject matter experts for their needs.<\/span><\/p>\n

Artificial intelligence (AI) is the idea that many solutions can be fully automated. For example, in video meetings, RingCentral can <\/span>automatically transcribe audio into text<\/b><\/a> in real time.<\/span><\/p>\n

Your work, your way, your pace<\/b><\/h3>\n

Every business is different\u2014and we understand that companies grow and scale at different paces. We\u2019re here to support you\u2014whenever you\u2019re ready.<\/span><\/b><\/p>\n