{"id":50008,"date":"2021-05-14T20:15:21","date_gmt":"2021-05-15T03:15:21","guid":{"rendered":"\/us\/en\/blog\/?p=50008"},"modified":"2022-12-30T07:26:29","modified_gmt":"2022-12-30T15:26:29","slug":"how-automation-strategies-increase-productivity-of-remote-teams","status":"publish","type":"post","link":"\/us\/en\/blog\/how-automation-strategies-increase-productivity-of-remote-teams\/","title":{"rendered":"How automation strategies increase productivity of remote teams"},"content":{"rendered":"<p><b>Highlights<\/b><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">There are many challenges in managing remote teams.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">At the same time, remote working has increased the productivity levels of employees.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">You can use various automation tools to track and manage your remote team.<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">Remote working is the new normal. Yes, you read that right.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">While the world was fighting off a pandemic, many businesses were forced to adopt a work-from-home policy. A lot of organizations have since adopted this remote working model. In fact, many have announced permanent work-from-home policies for their employees.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">This practice encourages your employees to work more productively and at their convenience.\u00a0\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Did you know that <\/span><a href=\"https:\/\/www.apollotechnical.com\/working-from-home-productivity-statistics\/#:~:text=77%25%20of%20those%20who%20work,a%20survey%20by%20ConnectSolutions.\"><span style=\"font-weight: 400;\">77% of employees<\/span><\/a><span style=\"font-weight: 400;\"> are more productive when they work from home?\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">So, if that is the case, why are employers still on edge about it?<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Well, if you had an entire team to manage without meeting them in person, you would be a little concerned, too.<\/span><\/p>\n<h2 class=\"heading h2\"><b>Main challenges of managing your remote team<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">Yes, employees love working from home, but as a manager, you also need to look into their tasks, how they are managing their time, and whether they are staying focused or not.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The graph below reflects one of the main factors affecting every remote team \u2014 lack of training, which results in scattered workflows.<\/span><\/p>\n<p><img decoding=\"async\" class=\"aligncenter size-large wp-image-50009\" src=\"\/us\/en\/blog\/wp-content\/uploads\/2021\/11\/WFHLeaderChallenges_-_COVIDL_D_-_3-20-1024x576.jpg\" alt=\"\" width=\"1024\" height=\"576\" \/><\/p>\n<p style=\"text-align: center;\"><em>(Image Source: <a href=\"https:\/\/www.i4cp.com\/coronavirus\/the-massive-and-rapid-shift-to-remote-work-and-virtual-leadership\">I4cp.com<\/a>)<\/em><\/p>\n<p><span style=\"font-weight: 400;\">Moreover, managers may also find it challenging to keep their remote team members motivated. Not to mention external factors at home that affect the members\u2019 productivity and divert their focus from work.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Remote workers also struggle in managing their tasks and processes as there\u2019s no defined workflow.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">To help you manage your remote team and keep track of every activity performed better, we\u2019ve developed an extensive list of automation strategies that you can implement.<\/span><\/p>\n<h2 class=\"heading h2\"><b>Automation strategies that can help you increase the productivity of your remote team\u00a0<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">Remote working isn\u2019t always that effective, especially when there\u2019s no strategy to streamline the entire process. This is where automation comes in. Automation is defined as a term for technology applications that reduce human input or manual tasks to streamline the process and minimize mistakes and errors.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">So, if you cannot get desired results from your team and have reached a dead-end, then maybe these automation strategies can help you out.<\/span><\/p>\n<h3 class=\"heading h2 h3\"><b>Use project management tools to stay on track<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">One of the main challenges every remote employee faces is completing work before the deadline.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Moreover, even you don\u2019t have much extra time to follow up on every task.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">In this case, you can use <\/span><a href=\"https:\/\/www.ringcentral.com\/us\/en\/blog\/project-management-tools\/\"><span style=\"font-weight: 400;\">project management tools<\/span><\/a><span style=\"font-weight: 400;\"> that help you automate your projects. Instead of creating a sheet to monitor things manually, you can create different boards for projects, assign tickets, and track time spent on each task.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">With this, your team members can also create reminders for their deadlines and set up milestones that help them track every progress.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">As a manager, you can also set up a condition where your team will receive a notification if a project is due so that it gets completed on time.<\/span><\/p>\n<h3 class=\"heading h3\"><b>Streamline your workflow and speed up the process\u00a0\u00a0<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">Are you aware of the process your team is following for every task? If you do, then do you think each step in that process is necessary?\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">If your team is manually following the process, then the chances are that it\u2019s not been implemented perfectly.\u00a0<\/span><\/p>\n<p><img decoding=\"async\" class=\"aligncenter size-full wp-image-50010\" src=\"\/us\/en\/blog\/wp-content\/uploads\/2021\/11\/IC-Content-Marketing-Workflow-Flowchart_0.png\" alt=\"\" width=\"656\" height=\"792\" \/><\/p>\n<p style=\"text-align: center;\"><em>(Image Source: <a href=\"https:\/\/www.smartsheet.com\/content\/content-marketing-workflow\">Smartsheet.com<\/a>)<\/em><\/p>\n<p><span style=\"font-weight: 400;\">The above flowchart represents the workflow of content submission and publishing. Here, every step is outlined, so once your team member is ready with the outline, it will be sent back to you for review. If you\u2019re satisfied with the content, it\u2019ll move forward; otherwise, you\u2019ll need to send it back.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Now, this process takes up a lot of time. You can eliminate such hassle by simply <\/span><a href=\"https:\/\/sixads.net\/blog\/marketing-automation\/\"><span style=\"font-weight: 400;\">implementing a marketing automation<\/span><\/a><span style=\"font-weight: 400;\"> playbook to achieve the same results while keeping the workflow process simpler.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Moreover, you can also analyze the workflow, check every stage of the process, and determine which stage can be altered or removed entirely, so the entire process becomes smoother. \u00a0<\/span><\/p>\n<h3 class=\"heading h3\"><b>Schedule automatic meetings with your team and clients\u00a0<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">With this, you can get notified at a specific date\/time before your team gets notified.This is helpful when you are working with teams that are located in different time zones.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">You can also use it for delayed reminders. For example, you can set it to remind you a day after a decision has been made on an important talking point.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">There are many tools available in the market to <\/span><span style=\"font-weight: 400;\">schedule meetings<\/span><span style=\"font-weight: 400;\">. \u200b\u200bScheduling automation is pretty easy to do if you use Outlook or Google Calendar, but there might be times when you want something simpler and more lightweight. Tools like Doodle, Appointlet, and Calendy work well for this purpose because they\u2019re free, simple, and web-based. Each also allows people to suggest dates on your behalf. So scheduling meetings is painless for everyone involved.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">And if you don&#8217;t know which video conferencing app to choose for meetings, here you\u2019ll find the list of <\/span><a href=\"https:\/\/www.ringcentral.com\/us\/en\/blog\/video-conferencing-apps\/\"><span style=\"font-weight: 400;\">best video conferencing apps<\/span><\/a><span style=\"font-weight: 400;\"> of 2021.\u00a0<\/span><\/p>\n<h3 class=\"heading h3\"><b>Use time tracking tools to help you manage your tasks\u00a0<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">Know where your team member is spending most of their time and find out how you can help them overcome the obstacle.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Toggl<\/span><span style=\"font-weight: 400;\"> is one of the most renowned time tracking platforms for remote teams. It enables your team to monitor time spent on each task, access data from all the projects in the form of insightful reports, and manage your overall day.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">For example, if you have allocated a copywriting task to your team member. With a time tracking tool, you can check how much time they spent on research, preparing an outline, and actual writing. You can analyze these insights and determine the scope of improvement in their work process.<\/span><\/p>\n<h3 class=\"heading h3\"><b>Use automated tools to collaborate better\u00a0<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">A team needs to work in sync if they want to achieve their goals.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">You can\u2019t just rely on calls and texts when it comes to managing projects. You can use communication tools that can help you connect with other team members without any hassle.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">There are many advanced communication tools in the market. RingCentral Video, in particular, gives l, you access to features like team messaging, screen sharing, HD video conferencing, and much more in one unified platform for free. You can also create and assign tasks even when you\u2019re in a meeting.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Such intuitive features help your team collaborate better and achieve their goals.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Here are other <\/span><a href=\"https:\/\/www.ringcentral.com\/us\/en\/blog\/communication-tools\/\"><span style=\"font-weight: 400;\">15 best communication tools<\/span><\/a><span style=\"font-weight: 400;\"> for small businesses in 2021.<\/span><\/p>\n<h3 class=\"heading h3\"><b>Automate repetitive tasks\u00a0<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">After a point, even the most motivated team members will get bored of repetitive manual tasks such as data entry and admin work.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The only way to eliminate such repetitive tasks from the process is to automate them.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">With marketing automation tools, you can automate manual tasks such as collecting data from various channels, sending follow-up emails, assigning leads automatically, and much more<\/span><span style=\"font-weight: 400;\">.<\/span><span style=\"font-weight: 400;\">\u00a0\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">For example, if you are inputting customer data manually into your software, you can reduce that time by automating the process. The tool will fetch all the required information and enter into the respective fields, so your team can focus on achieving their goals.\u00a0\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Nearly <\/span><a href=\"https:\/\/www.smartsheet.com\/content-center\/product-news\/automation\/workers-waste-quarter-work-week-manual-repetitive-tasks\"><span style=\"font-weight: 400;\">70% of workers<\/span><\/a><span style=\"font-weight: 400;\"> mention that the biggest opportunity of automation lies in reducing time wasted on repetitive work.<\/span><\/p>\n<h3 class=\"heading h3\"><b>Use a CRM and avoid micromanaging<\/b><b>\u00a0<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">No employee wants a manager that micromanages every little thing.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">So, if you want to build strong connections with your remote team, it&#8217;s essential to limit the interference in their work. It shouldn&#8217;t seem like you&#8217;re micromanaging your entire team.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Instead, you can get a Customer Relationship Management Software or CRM that can help you monitor their task without having to bug them at every point. With CRM, you can have insights on your team\u2019s activity to help them when required and encourage them to take responsibility for their work.<\/span><\/p>\n<p><img decoding=\"async\" class=\"aligncenter size-full wp-image-50011\" src=\"\/us\/en\/blog\/wp-content\/uploads\/2021\/11\/crm-roi-benefits.jpg\" alt=\"\" width=\"1024\" height=\"294\" \/><\/p>\n<p style=\"text-align: center;\"><em>(Image Source: <a href=\"https:\/\/www.getmesa.com\/blog\/best-crm-for-shopify-stores-in-2021\/\">Getmesa.com<\/a>)<\/em><\/p>\n<p><span style=\"font-weight: 400;\">A CRM not only helps enhance customer relationships but also increases the overall productivity of your remote team.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Here are the benefits of CRM to managing remote teams:\u00a0<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Insightful reports that show how many calls were made by an employee to determine their performance<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Advanced calendar view showcasing upcoming events, meetings and webinars within the CRM\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">If you use Google apps, you can transform your CRM into <\/span><a href=\"https:\/\/www.salesmate.io\/google-crm\/\"><span style=\"font-weight: 400;\">Google\u2019s CRM<\/span><\/a><span style=\"font-weight: 400;\"> by integrating your favorite Google apps so that you can manage everything in one place.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Your team can track their individual goal so they know how much effort is required and how they can achieve it.\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Keep everyone in the loop by using @ mentions.<\/span><\/li>\n<\/ul>\n<h3 class=\"heading h3\"><b>Increase calling productivity with a power dialer\u00a0<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">Gone are the days when you would manually call up prospects.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">If your team makes cold calls for the majority of their day, then it&#8217;s time to switch to a <\/span><a href=\"https:\/\/www.ringcentral.com\/power-dialing.html\"><span style=\"font-weight: 400;\">power dialer<\/span><\/a><span style=\"font-weight: 400;\">. Here&#8217;s how a power dialer helps your employee save time while making phone calls:<\/span><\/p>\n<p><img decoding=\"async\" class=\"aligncenter size-large wp-image-50012\" src=\"\/us\/en\/blog\/wp-content\/uploads\/2021\/11\/B13-2-1024x576.png\" alt=\"\" width=\"1024\" height=\"576\" \/><\/p>\n<p style=\"text-align: center;\"><em>(Image Source: <a href=\"https:\/\/www.babelforce.com\/blog\/integrated-auto-dialer\/what-the-best-power-dialer-has\/\">Babelforce.com<\/a>)<\/em><\/p>\n<p><span style=\"font-weight: 400;\">As you can see, the time spent on dialing calls is drastically reduced when you have a power dialer.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">With a power dialer, you can set up your calls for the day, include wait time between each call, and then execute the queue. It enables you to make back-to-back calls without taking any unwanted breaks.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">These are the benefits of a power dialer:\u00a0<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Easily jump from one call to another<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Choose the wait time in between calls\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Send pre-recorded voicemails if the prospect isn\u2019t reachable\u00a0<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">So, with this automated calling feature, your team will spend more time calling and selling.<\/span><\/p>\n<h2 class=\"heading h2\"><b>Conclusion\u00a0<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">When managing a remote team, it&#8217;s essential to stay connected with them at every stage. Lack of communication can hamper the dynamic and may result in decreased productivity.\u00a0\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Moreover, if you&#8217;re using any automation strategies to manage your remote team, you need to ensure that they align with your company\u2019s standards.\u00a0\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">You can also look at how many tools your team is using to perform their everyday tasks. Because, sometimes you end up using two software with the same features, which can make your work even more complicated.\u00a0\u00a0\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Therefore, ensure that every tool your team uses has distinctive features and helps them increase their overall productivity.\u00a0\u00a0\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Managing a remote team isn&#8217;t an easy feat, but automation strategies can certainly help you create swift workflows.<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Highlights There are many challenges in managing remote teams. At the same time, remote working has increased the productivity levels of employees. You can use various automation tools to track and manage your remote team. Remote working is the new normal. Yes, you read that right.\u00a0 While the world was fighting off a pandemic, many &#8230;<\/p>\n","protected":false},"author":29,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[4],"tags":[],"class_list":["post-50008","post","type-post","status-publish","format-standard","hentry","category-customer-experience"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v19.3 (Yoast SEO v27.2) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>How automation strategies increase productivity of remote teams | RingCentral Blog<\/title>\n<meta name=\"description\" content=\"Highlights There are many challenges in managing remote teams. At the same time, remote working has increased the productivity levels of employees. 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