{"id":49900,"date":"2021-11-04T08:53:22","date_gmt":"2021-11-04T15:53:22","guid":{"rendered":"\/us\/en\/blog\/?p=49900"},"modified":"2025-03-13T06:20:19","modified_gmt":"2025-03-13T13:20:19","slug":"great-resignation-2021","status":"publish","type":"post","link":"\/us\/en\/blog\/great-resignation-2021\/","title":{"rendered":"The great resignation: 8 ways small businesses can cope"},"content":{"rendered":"<p><span style=\"font-weight: 400;\">By now, we&#8217;ve all heard about the Great Resignation. Droves of workers lost their jobs due to COVID-19 and the necessary shutdowns, but when businesses started to open up again, a lot of people didn&#8217;t go back to work.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Small business owners<\/span><span style=\"font-weight: 400;\"> are struggling to keep operations running smoothly in the midst of this unprecedented <\/span><span style=\"font-weight: 400;\">hiring crisis<\/span><span style=\"font-weight: 400;\">. According to the most recent <a href=\"https:\/\/assets.nfib.com\/nfibcom\/2021-Sep-Jobs-Report-FINAL.pdf\">National Federation of Independent Business (NFIB) monthly jobs report<\/a>,<\/span><span style=\"font-weight: 400;\"> 51% of small business owners had <\/span><span style=\"font-weight: 400;\">job openings <\/span><span style=\"font-weight: 400;\">they couldn&#8217;t fill in the last month. That\u2019s a record high for the second consecutive month.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Perhaps even more troubling is the fact that 92% of employers trying to hire had few or no qualified candidates to apply. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">What\u2019s going on in the <\/span><span style=\"font-weight: 400;\">labor market<\/span><span style=\"font-weight: 400;\">? <\/span><span style=\"font-weight: 400;\">Why is it so hard to find employees right now? Let&#8217;s dive in: <\/span><\/p>\n<ul>\n<li><a href=\"#one\"><span style=\"font-weight: 400;\">Understanding the great resignation: What\u2019s causing the hiring crisis?<\/span><\/a><\/li>\n<li><a href=\"#two\">8 ways to attract and retain employees during the great resignation<\/a><\/li>\n<\/ul>\n<hr \/>\n<p>\ud83d\ude2c Worried about the great resignation? Learn how to <strong>future-proof your workplace<\/strong> with our free eBook.<\/p>\n<p><span style=\"font-weight: 400;\"><\/p>\n<div class=\"download-form-widget standart-download-form\" data-url=\"https:\/\/netstorage.ringcentral.com\/ebook\/future-proof-your-workplace.pdf\" data-id=\"69d4cb67b678e\" id=\"69d4cb67b678e\">\n\t\t<button tabindex=\"on\"  on=\"tap:69d4cb67b678e.toggleClass(class='open')\" class=\"open-modal-download-action download-form-button\" type=\"submit\">Get the eBook<\/button><\/p>\n<div class=\"download-form-modal\">\n<div class=\"download-form-modal-body\">\n<div class=\"download-form-modal-content\">\n<div class=\"download-form-modal-title\">Protect your business from what lies ahead \ud83d\udcaa<\/div>\n<form class=\"download-form SMB\" method=\"post\">\n<div class=\"download-form-part\">\n\t\t\t\t\t\t\t<input class=\"download-form-input\" aria-label=\"Full Name\" aria-required=\"true\" aria-invalid=\"false\" type=\"text\" name=\"fullname\" placeholder=\"Full Name\" data-dl-events-hover=\"true\" data-dl-element=\"text\" data-dl-additional-info=\"download form\">\n\t\t\t\t\t\t<\/div>\n<div class=\"download-form-part\">\n\t\t\t\t\t\t\t<input class=\"download-form-input\" aria-label=\"Email (please enter a work email address)\" aria-required=\"true\" aria-invalid=\"false\" type=\"email\" autocomplete=\"on\" name=\"email\" placeholder=\"Email (please enter a work email address)\" data-dl-events-hover=\"true\" data-dl-element=\"email\" data-dl-additional-info=\"download form\">\n\t\t\t\t\t\t<\/div>\n<div>\n\t\t\t\t\t\t\t<input type=\"hidden\" name=\"popup_form\" value=\"1\">\n\t\t\t\t\t\t<\/div>\n<div><input type=\"hidden\" name=\"Asset_ID__c\" value=\"ODAM-02248\" class=\"download-form-input\"><\/div>\n<div>\n\t\t\t\t\t\t\t<input type=\"hidden\" name=\"Lead_Entry_Source__c\" value=\"RC Blog\" class=\"download-form-input\"\/>\n\t\t\t\t\t\t<\/div>\n<div class=\"download-form-part\">\n\t\t\t\t\t\t\t<button class=\"download-form-submit\" type=\"submit\" data-dl-element=\"button\" data-no-auto-dl=\"true\" data-dl-additional-info=\"download form\" data-dl-name=\"Read the eBook\">Read the eBook<\/button>\n\t\t\t\t\t\t<\/div>\n<\/p><\/form>\n<p> \t\t\t\t\t<button on=\"tap:69d4cb67b678e.toggleClass(class='open')\" role=\"button\" tabindex=\"0\"  class=\"download-form-modal-close\"><\/button>\n\t\t\t\t<\/div>\n<div class=\"download-form-modal-thank\"> Enjoy!<\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<p><\/span><\/p>\n<hr \/>\n<h2 class=\"heading h2\"><span style=\"font-weight: 400;\"><a id=\"one\"><\/a>Understanding the<\/span><span style=\"font-weight: 400;\"> great resignation<\/span><span style=\"font-weight: 400;\">: What\u2019s causing the <\/span><span style=\"font-weight: 400;\">hiring crisis<\/span><span style=\"font-weight: 400;\">?<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">There\u2019s a lot of debate about what is contributing to the current <\/span><span style=\"font-weight: 400;\">American labor shortage<\/span><span style=\"font-weight: 400;\">. Everything from <\/span><span style=\"font-weight: 400;\">expanded unemployment benefits<\/span><span style=\"font-weight: 400;\"> to a great migration among working-aged adults have all been thrown into the pot as possible causes for the <\/span><span style=\"font-weight: 400;\">hiring crisis<\/span><span style=\"font-weight: 400;\">.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Here\u2019s a look at some of the more popular theories:\u00a0<\/span><\/p>\n<h3 class=\"heading h3\">Early retirement played a <em>huge<\/em> role<\/h3>\n<p>According to a <a href=\"https:\/\/www.forbes.com\/sites\/avivahwittenbergcox\/2021\/11\/16\/the-great-resignationactually-a-mass-retirement\/?sh=19935f8918ba\">recent investigation<\/a> of the numbers, around 60% of the people who left the workforce actually retired. Around 1 million of them were on pace to retire anyway during the pandemic&#8230; and another 1.5 million retired early.<\/p>\n<p>This impact can&#8217;t be ignored, but there&#8217;s not much employers can do to recoup this loss. Luckily, there&#8217;s a huge new generation entering work over the next few years: Gen Z.<\/p>\n<p><span style=\"font-weight: 400;\"><\/p>\n<div class=\"rc-post-content-cta rc-post-content-cta_orange\">\n<div class=\"rc-post-content-cta-columns\">\n<div class=\"bottom-cta-img\">\n\t\t\t\t<img decoding=\"async\" width=\"930\" height=\"700\" src=\"\/us\/en\/blog\/wp-content\/uploads\/2021\/10\/Should-remote-workers-get-a-pay-cut.png\" class=\"responsive-image\" alt=\"\" \/>\t\t\t<\/div>\n<div class=\"bottom-cta-copy\">\n<div class=\"headline-copy\" style=\"text-align:left;\">How to hire Gen Z: 11 strategies for small businesses<\/div>\n<\/p><\/div>\n<\/p><\/div>\n<div class=\"rc-post-content-cta-footer\">\n<div class=\"bottom-cta-logo-container\">\n<div class=\"bottom-cta-logo\"><span aria-hidden=\"true\"><svg width=\"154\" height=\"34\" viewBox=\"0 0 154 34\" fill=\"#000\" role=\"img\" aria-labelledby=\"cta-ring-logo-2062017792\" 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9.60219Z\" \/>\n\t\t\t\t\t\t\t<path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M16.9769 0.548269C16.101 0.914019 15.307 1.44981 14.6364 2.12196L16.332 3.81756C16.7764 3.37 17.3041 3.01548 17.8865 2.77325C18.4688 2.53102 19.0928 2.40429 19.7232 2.40269C20.3537 2.40108 20.9777 2.523 21.5616 2.76362C22.1439 3.00264 22.6749 3.35556 23.1225 3.79991L24.8181 2.10431C23.8106 1.1001 22.5289 0.415123 21.1333 0.139206C19.7377 -0.139919 18.2907 0.00285184 16.9769 0.548269Z\" \/>\n\t\t\t\t\t\t<\/svg><\/span><\/div>\n<\/p><\/div>\n<div class=\"bottom-cta-link\">\n\t\t\t\t<a href=\"https:\/\/www.google.com\/\" class=\"view-all view-all-brown\" data-dl-name=\"Read the blog\" data-dl-element=\"button\" data-dl-additional-info=\"bottom cta banner\" data-no-auto-dl=\"true\">Read the blog<span class=\"svg-icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"#000\" role=\"img\" aria-labelledby=\"cta-ring-arrow-2062017792\" 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style=\"font-weight: 400;\">pandemic<\/span><span style=\"font-weight: 400;\"> targeted as a potential contributor\u00a0<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">When employers first began to feel the crunch of having too many jobs and too few workers to fill them, many analysts pointed to <\/span><span style=\"font-weight: 400;\">expanded unemployment benefits<\/span><span style=\"font-weight: 400;\"> stemming from the <\/span><span style=\"font-weight: 400;\">pandemic<\/span><span style=\"font-weight: 400;\"> as the cause.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">However, as states have opened back up and <\/span><span style=\"font-weight: 400;\">expanded unemployment benefits<\/span><span style=\"font-weight: 400;\"> have come to an end, the great migration of workers expected to return to the workforce simply has not materialized.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Richard Wahlquist, president of the American Staffing Association, the country\u2019s largest recruitment-industry group, told Bloomberg:<\/span><span style=\"font-weight: 400;\"> \u201cPeople who have been on the sidelines have by and large stayed on the sidelines. Nothing has changed in regard to the benefits that have fallen off and the need for people continues to grow.\u201d<\/span><\/p>\n<p><span style=\"font-weight: 400;\">So\u2026 why is that?\u00a0<\/span><\/p>\n<h3 class=\"heading h3\"><span style=\"font-weight: 400;\">An increased focus on quality of life for current and future employees<\/span><\/h3>\n<p><a href=\"https:\/\/www.ringcentral.com\/us\/en\/blog\/hybrid-work\/\"><span style=\"font-weight: 400;\">According to our hybrid work research<\/span><\/a><span style=\"font-weight: 400;\">, 55% of employees today expect at least a hybrid work week, if not an entirely remote working experience:\u00a0\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\"><\/p>\n<div class=\"post-stats-section\">\n<h2>The state of hybrid work in a post-pandemic world<\/h2>\n<div class=\"post-stats\">\n<div class=\"post-stats-item\">\n<p class=\"post-stats-item-number\">67%<\/p>\n<p class=\"post-stats-item-text\">of businesses don't plan to return to five days a week in the office<\/p>\n<\/p><\/div>\n<div class=\"post-stats-item\">\n<p class=\"post-stats-item-number\">55%<\/p>\n<p class=\"post-stats-item-text\">of employees expect a hybrid work environment going forward<\/p>\n<\/p><\/div>\n<div class=\"post-stats-item\">\n<p class=\"post-stats-item-number\">60%<\/p>\n<p class=\"post-stats-item-text\">of businesses report steady productivity in their switch to hybrid work<\/p>\n<\/p><\/div>\n<\/p><\/div>\n<div class=\"button-container\">\n\t\t\t<a href=\"https:\/\/www.ringcentral.com\/2021_state_of_hybrid_work_report.html\" class=\"rc-button rc-button-transparent-purple\">Source<\/a>\n\t\t<\/div>\n<\/p><\/div>\n<p>\t<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The pandemic shutdowns, working from home, and tragic personal illnesses and losses have made a lot of people rethink every aspect of their lives: their personal relationships, their psychological health, even their careers.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Many workers saw how their companies, which were strictly in-office before 2020, adapted successfully to a 100% remote environment, thanks to helpful <\/span><a href=\"\/us\/en\/blog\/what-is-cloud-communications\/\">cloud communications<\/a> tools. <span style=\"font-weight: 400;\">As a result, a staggering number of employees have no interest in going back to the office every day.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Who can blame them when that often means precious personal time lost to long commutes? In a market that heavily favors employees, they can afford to pick and choose the jobs that offer what they need to maintain their improved quality of life.\u00a0<\/span><\/p>\n<h3 class=\"heading h3\"><span style=\"font-weight: 400;\">Americans\u2019 saving spree a possible reason for fewer<\/span><span style=\"font-weight: 400;\"> job seekers<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">In addition to <\/span><span style=\"font-weight: 400;\">unemployment benefits<\/span><span style=\"font-weight: 400;\">, stimulus checks and social safety nets have helped many Americans not only weather the storm of the <\/span><span style=\"font-weight: 400;\">pandemic<\/span><span style=\"font-weight: 400;\"> but thrive financially. Reduced spending and increased saving behaviors have put some workers on a trajectory for greater financial freedom to be a bit more picky about their choice of jobs as <\/span><span style=\"font-weight: 400;\">shutdowns<\/span><span style=\"font-weight: 400;\"> end and <\/span><span style=\"font-weight: 400;\">reopenings<\/span><span style=\"font-weight: 400;\"> occur.<\/span><\/p>\n<h3 class=\"heading h3\"><span style=\"font-weight: 400;\">The great\u00a0<em>migration<\/em><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">According to continuing surveys from the Pew Research Center,<\/span><span style=\"font-weight: 400;\"> Americans have been on the move since the <\/span><span style=\"font-weight: 400;\">pandemic<\/span><span style=\"font-weight: 400;\"> began. Though originally most moves were motivated by the pandemic itself, more recent Pew surveys revealed that many are moving now in response to financial conditions in the aftermath of the pandemic.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Regardless of the reason for the great migration, the fact remains that it has left many businesses with unexpected<\/span><span style=\"font-weight: 400;\"> job openings <\/span><span style=\"font-weight: 400;\">and little way to fill them.<\/span><\/p>\n<h3 class=\"heading h3\"><span style=\"font-weight: 400;\">Concerns about the <\/span><span style=\"font-weight: 400;\">Delta variant<\/span><span style=\"font-weight: 400;\"> add pressure to a worker-leaning <\/span><span style=\"font-weight: 400;\">labor market<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">For potential <\/span><span style=\"font-weight: 400;\">job seekers<\/span><span style=\"font-weight: 400;\">, <\/span><span style=\"font-weight: 400;\">job searching<\/span><span style=\"font-weight: 400;\"> is taking a back seat to <\/span><span style=\"font-weight: 400;\">health concerns<\/span><span style=\"font-weight: 400;\"> in the wake of the <\/span><span style=\"font-weight: 400;\">Delta variant<\/span><span style=\"font-weight: 400;\">. Many would-be workers are hesitant to return to work, especially those in service industries such as <\/span><span style=\"font-weight: 400;\">retailers and restaurant workers<\/span><span style=\"font-weight: 400;\"> who will arguably be more exposed to potential health risks than workers in non-service industries.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Added to that are personal matters such as <\/span><span style=\"font-weight: 400;\">childcare<\/span><span style=\"font-weight: 400;\"> obligations, <\/span><span style=\"font-weight: 400;\">elder care<\/span><span style=\"font-weight: 400;\"> for parents who may have been displaced by the pandemic, and other family factors.<\/span><\/p>\n<div class=\"rc-subscribe\" id=\"new-rc-subscribe\"  style=\"background-image:url('\/us\/en\/blog\/wp-content\/themes\/ringcentral\/assets\/images\/temp\/subscribe.png')\">\n\t\t<button class=\"close js-popup-close\"><svg class=\"icon_close_mobile\" width=\"20\" height=\"20\"><use xlink:href=\"#icon_close_mobile\"><\/use><\/svg><\/button><\/p>\n<div class=\"rc-subscribe__wrapper\">\n<div class=\"rc-subscribe__wrapper_text\">\n<h3 class=\"rc-subscribe__title h2\">Stay informed with RingCentral<\/h3>\n<div class=\"rc-subscribe__subtitle\">Subscribe to our emails for the latest blogs, events, and exclusive content on AI-powered communication solutions. Stay ahead with insights and tips from the leader in trusted AI communications.<\/p>\n<p>\t\t\t\t\t<a href=\"https:\/\/www.ringcentral.com\/legal\/privacy-notice.html\" target=\"_blank\" data-dl-name=\"Privacy Notic\" data-dl-element=\"link\" data-dl-additional-info=\"social\" rel=\"noreferrer noopener\">Privacy Notice<\/a>\n\t\t\t\t<\/div>\n<\/p><\/div>\n<div class=\"rc-subscribe__wrapper_form\">\n<form class=\"\" data-event-init=\"true\" novalidate data-js-form>\n<div class=\"rc-subscribe__row\">\n\t\t\t\t\t\t<input\n\t\t\t\t\t\t\t\tname=\"email\"\n\t\t\t\t\t\t\t\tplaceholder=\"Email address *\"\n\t\t\t\t\t\t\t\ttitle=\"Must be valid email. example@yourdomain.com\"\n\t\t\t\t\t\t\t\tminlength=\"4\"\n\t\t\t\t\t\t\t\tmaxlength=\"255\"\n\t\t\t\t\t\t\t\ttype=\"email\"\n\t\t\t\t\t\t\t\trequired\n\t\t\t\t\t\t\t\tpattern=\"[a-z0-9._%+\\-]+@[a-z0-9.\\-]+\\.[a-z]{2,}$\"\n\t\t\t\t\t\t\t\tclass=\"field__control\"\n\t\t\t\t\t\t\t\tautocomplete=\"on\"\n\t\t\t\t\t\t\t\taria-required=\"true\"\n\t\t\t\t\t\t\t\tdata-dl-events-hover=\"true\"\n\t\t\t\t\t\t\t\tdata-dl-element=\"email\"\n\t\t\t\t\t\t\t\tdata-dl-additional-info=\"LET'S WORK TOGETHER\"\n\t\t\t\t\t\t\t\taria-label=\"Email address *\"\n\t\t\t\t\t\t\t\taria-errormessage=\"email-subscribe-errors\"\n\t\t\t\t\t\t><br \/>\n\t\t\t\t\t\t<span class=\"field__errors\" id=\"email-subscribe-errors\" data-js-form-field-errors><\/span>\n\t\t\t\t\t<\/div>\n<div class=\"rc-subscribe__row\">\n\t\t\t\t\t\t<select\n\t\t\t\t\t\t\t\tname=\"Country__c\"\n\t\t\t\t\t\t\t\trequired\n\t\t\t\t\t\t\t\tclass=\"field__control\"\n\t\t\t\t\t\t\t\taria-required=\"true\"\n\t\t\t\t\t\t\t\taria-expanded=\"false\"\n\t\t\t\t\t\t\t\taria-label=\"Country *\"\n\t\t\t\t\t\t\t\taria-errormessage=\"country-subscribe-errors\"\n\t\t\t\t\t\t><option value=\"\" disabled=\"disabled\" selected=\"selected\">Country<\/option><option value=\"Canada\">Canada<\/option><option value=\"United_States\">United States<\/option><\/select><\/p>\n<p>\t\t\t\t\t\t<span class=\"field__errors\" id=\"country-subscribe-errors\" data-js-form-field-errors><\/span>\n\t\t\t\t\t<\/div>\n<div class=\"rc-subscribe__row\">\n\t\t\t\t\t\t<button type=\"submit\" data-event-init=\"true\">Subscribe<\/button>\n\t\t\t\t\t<\/div>\n<\/p><\/form>\n<\/p><\/div>\n<\/p><\/div>\n<div class=\"confirm-form\" role=\"status\" aria-live=\"polite\" style=\"display: none;\" aria-hidden=\"true\">\n<div class=\"confirm-form__text\">Thank you for your interest in RingCentral<\/div>\n<\/p><\/div>\n<\/p><\/div>\n<h2 class=\"heading h2\"><span style=\"font-weight: 400;\"><a id=\"two\"><\/a>8 ways to attract and retain employees during the hiring crisis<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">The causes for the <\/span><span style=\"font-weight: 400;\">labor shortage<\/span><span style=\"font-weight: 400;\"> are varied and complex, but small businesses can still find workers for their <\/span><span style=\"font-weight: 400;\">open positions<\/span><span style=\"font-weight: 400;\"> by following some strategic hiring tips.<\/span><\/p>\n<h3 class=\"heading h3\"><span style=\"font-weight: 400;\">1. Offer hybrid or fully remote work options whenever possible\u00a0<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">In a worker-driven market, employees have the power to choose a work environment that gives them what they want and need. And today, the numbers show that hybrid or<a href=\"\/us\/en\/blog\/hybrid-remote-work\/\"> remote work<\/a> is what the people want.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The good news: you\u2019ve probably done some level of <a href=\"\/us\/en\/blog\/hybrid-work-small-business\/\">hybrid work<\/a> for the last year and a half! And there are lots of cloud communications tools that can help you make it permanent.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Communication and teamwork are key when working with hybrid teams. That\u2019s why it\u2019s important to invest in a powerful tool that\u2019s easy to use and keeps everyone in the loop. <a href=\"https:\/\/ringcentral.com\">RingCentral<\/a>, for example, combines team messaging, video conferencing, and your business phone all in one app that you can access from any desktop or mobile device:\u00a0<\/span><\/p>\n<p><img decoding=\"async\" class=\"aligncenter wp-image-45540 size-full\" src=\"\/us\/en\/blog\/wp-content\/uploads\/2020\/12\/Frame-6.png\" alt=\"remote tools are a must to combat the hiring crisis\" width=\"930\" height=\"700\" \/><\/p>\n<h3 class=\"heading h3\"><span style=\"font-weight: 400;\">2. Rethink your <\/span><span style=\"font-weight: 400;\">hiring process<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">If the <\/span><span style=\"font-weight: 400;\">coronavirus pandemic<\/span><span style=\"font-weight: 400;\"> has a silver lining, it was that many businesses learned just how agile they could be in times of uncertainty. Use your newfound agility and resilience superpower for good by innovating your <\/span><span style=\"font-weight: 400;\">hiring processes<\/span><span style=\"font-weight: 400;\">. Here\u2019s how:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Reevaluate your current <\/span><span style=\"font-weight: 400;\">open positions<\/span><span style=\"font-weight: 400;\">. Do the job descriptions you have in place for those positions match your actual needs? If not, rehaul your job descriptions to reflect the reality of your business today.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Build healthy <a href=\"\/us\/en\/blog\/communication-channels\/\">communication channels<\/a> throughout every phase of your <\/span><span style=\"font-weight: 400;\">hiring process<\/span><span style=\"font-weight: 400;\">. In a tight <\/span><span style=\"font-weight: 400;\">labor market<\/span><span style=\"font-weight: 400;\">, communicating often via the channels your qualified candidates prefer can be the thing that differentiates you from other employers in a good way.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Leverage digital recruitment tools and <\/span><span style=\"font-weight: 400;\">social media<\/span><span style=\"font-weight: 400;\"> platforms such as <\/span><span style=\"font-weight: 400;\">LinkedIn<\/span><span style=\"font-weight: 400;\"> to connect with potential <\/span><span style=\"font-weight: 400;\">new hires anywhere in the world<\/span><span style=\"font-weight: 400;\">.<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\"><\/p>\n<div class=\"rc-post-content-cta rc-post-content-cta_yellow\">\n<div class=\"rc-post-content-cta-columns\">\n<div class=\"bottom-cta-img\">\n\t\t\t\t<img decoding=\"async\" width=\"930\" height=\"700\" src=\"\/us\/en\/blog\/wp-content\/uploads\/2021\/05\/payer-members.jpeg\" class=\"responsive-image\" alt=\"\" \/>\t\t\t<\/div>\n<div class=\"bottom-cta-copy\">\n<div class=\"headline-copy\" style=\"text-align:left;\">How to recruit &amp; hire remote employees<\/div>\n<\/p><\/div>\n<\/p><\/div>\n<div class=\"rc-post-content-cta-footer\">\n<div class=\"bottom-cta-logo-container\">\n<div class=\"bottom-cta-logo\"><span aria-hidden=\"true\"><svg width=\"154\" height=\"34\" viewBox=\"0 0 154 34\" fill=\"#000\" role=\"img\" aria-labelledby=\"cta-ring-logo-814440722\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n\t\t\t\t\t\t\t<title id=\"cta-ring-logo-814440722\">Ring Central Logo<\/title>\t\n\t\t\t\t\t\t\t<path d=\"M154 3.89618H150.386V26.9657H154V3.89618Z\" \/>\n\t\t\t\t\t\t\t<path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M141.313 11.6299C137.976 11.6299 135.388 13.2501 134.95 16.5546H138.504C138.754 15.3082 139.675 14.5591 141.313 14.5591C143.214 14.5591 144.086 15.6499 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fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M19.7329 9.60219C20.2077 9.60219 20.6729 9.46262 21.0676 9.19794C21.4638 8.93485 21.7718 8.55948 21.9531 8.11994C22.1359 7.68039 22.1824 7.19754 22.091 6.73233C21.998 6.26552 21.7702 5.83721 21.4333 5.50194C21.0964 5.16506 20.6697 4.93727 20.2029 4.84423C19.7361 4.75119 19.2532 4.79931 18.8153 4.98219C18.3758 5.16506 18.002 5.47306 17.7373 5.86769C17.4742 6.26231 17.333 6.72752 17.3347 7.20235C17.3298 7.67879 17.4694 8.144 17.7325 8.54023C17.9956 8.93646 18.3726 9.24446 18.8137 9.42412C19.1041 9.54604 19.4169 9.6054 19.7329 9.60219Z\" \/>\n\t\t\t\t\t\t\t<path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M16.9769 0.548269C16.101 0.914019 15.307 1.44981 14.6364 2.12196L16.332 3.81756C16.7764 3.37 17.3041 3.01548 17.8865 2.77325C18.4688 2.53102 19.0928 2.40429 19.7232 2.40269C20.3537 2.40108 20.9777 2.523 21.5616 2.76362C22.1439 3.00264 22.6749 3.35556 23.1225 3.79991L24.8181 2.10431C23.8106 1.1001 22.5289 0.415123 21.1333 0.139206C19.7377 -0.139919 18.2907 0.00285184 16.9769 0.548269Z\" \/>\n\t\t\t\t\t\t<\/svg><\/span><\/div>\n<\/p><\/div>\n<div class=\"bottom-cta-link\">\n\t\t\t\t<a href=\"https:\/\/www.ringcentral.com\/us\/en\/blog\/hire-remote-employees\/\" class=\"view-all view-all-brown\" data-dl-name=\"Read the blog\" data-dl-element=\"button\" data-dl-additional-info=\"bottom cta banner\" data-no-auto-dl=\"true\">Read the blog<span class=\"svg-icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"#000\" role=\"img\" aria-labelledby=\"cta-ring-arrow-814440722\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n\t\t\t\t\t<title id=\"cta-ring-arrow-814440722\">Ring Central Logo<\/title>\t\n\t\t\t\t\t<path d=\"M0 11.5C0 11.2239 0.223858 11 0.5 11H21.6797C21.9559 11 22.1797 11.2239 22.1797 11.5V12.5C22.1797 12.7761 21.9559 13 21.6797 13H0.5C0.223858 13 0 12.7761 0 12.5V11.5Z\" ><\/path>\n\t\t\t\t\t<path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M21.1718 12.0001L15.8086 6.63691C15.6134 6.44165 15.6134 6.12506 15.8086 5.9298L16.5157 5.22269C16.711 5.02743 17.0276 5.02743 17.2228 5.22269L23.6467 11.6465C23.8419 11.8418 23.8419 12.1584 23.6467 12.3536L17.2228 18.7775C17.0276 18.9727 16.711 18.9727 16.5157 18.7775L15.8086 18.0704C15.6134 17.8751 15.6134 17.5585 15.8086 17.3633L21.1718 12.0001Z\" ><\/path>\n\t\t\t\t<\/svg><\/span><\/a>\n\t\t\t<\/div>\n<\/p><\/div>\n<\/p><\/div>\n<p>\t<\/span><\/p>\n<h3 class=\"heading h3\"><span style=\"font-weight: 400;\">3. Institute a robust <\/span><span style=\"font-weight: 400;\">referral<\/span><span style=\"font-weight: 400;\"> program<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Do you have employees that have stayed with your company for years? Build and promote a strong <\/span><span style=\"font-weight: 400;\">employee referral<\/span><span style=\"font-weight: 400;\"> program to incentivize current employees to become advocates for your brand in their own social networks. Who better than a loyal employee to draw new workers to your business?\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Make sure that the employee gets a <\/span><span style=\"font-weight: 400;\">referral bonus<\/span><span style=\"font-weight: 400;\"> and the <\/span><span style=\"font-weight: 400;\">new hire<\/span><span style=\"font-weight: 400;\"> gets a <\/span><span style=\"font-weight: 400;\">signing bonus<\/span><span style=\"font-weight: 400;\"> to seal the deal. A well-designed <\/span><span style=\"font-weight: 400;\">referral<\/span><span style=\"font-weight: 400;\"> program will more than pay for itself in terms of the quality of <\/span><span style=\"font-weight: 400;\">new hires<\/span><span style=\"font-weight: 400;\"> you may find among friends of your current valued employees.<\/span><\/p>\n<h3 class=\"heading h3\"><span style=\"font-weight: 400;\">4. Consider paid internships<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">It is a strange time for high school students, college students, <\/span><span style=\"font-weight: 400;\">business school <\/span><span style=\"font-weight: 400;\">graduates, and recent graduates. They are entering a working world where the old rules no longer seem to apply. With many more seasoned workers also leaving jobs and looking for <\/span><span style=\"font-weight: 400;\">new job<\/span><span style=\"font-weight: 400;\"> opportunities, these newbie workers may find themselves at a disadvantage.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Providing a paid internship to new graduates can help you in several ways. First, you will benefit from being able to fill a position with an actual worker\u2014no small thing in the current <\/span><span style=\"font-weight: 400;\">worker shortage<\/span><span style=\"font-weight: 400;\">.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Second, a paid internship can be like a dress rehearsal for a new worker\u2014one that will help you evaluate the cultural fit and skill levels of the applicant. You may find your next employee of the month with a paid intern program.<\/span><\/p>\n<h3 class=\"heading h3\"><span style=\"font-weight: 400;\">5. Get creative with employee benefits<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Many small businesses consider <\/span><span style=\"font-weight: 400;\">staffing<\/span><span style=\"font-weight: 400;\"> and labor expenses to be their largest concern. If you fall into that category, you may find it difficult to compete in the wage arena. But that doesn\u2019t mean you need to throw in the towel.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">You can still find ways to offer benefits without seriously sacrificing the black in your bottom line. Think creatively about what employees really want and try to accommodate them. For example, perhaps a <\/span><span style=\"font-weight: 400;\">new hire<\/span><span style=\"font-weight: 400;\"> would be more motivated by a Holiday Saving Program than an extra 40 cents per hour. Or perhaps candidates would be more attracted to your company if you offer home office perks or an extra PTO day here and there.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The key to developing creative benefits packages is to get to know your workers and discover the things that they value most. Although you do not have the advantage of knowing your potential <\/span><span style=\"font-weight: 400;\">new hires<\/span><span style=\"font-weight: 400;\">, your current employees can likely give you a good idea about what motivates them to work for you every day.<\/span><\/p>\n<p><span style=\"font-weight: 400;\"><\/p>\n<div class=\"rc-post-content-cta rc-post-content-cta_green\">\n<div class=\"rc-post-content-cta-columns\">\n<div class=\"bottom-cta-img\">\n\t\t\t\t<img decoding=\"async\" width=\"930\" height=\"700\" src=\"\/us\/en\/blog\/wp-content\/uploads\/2021\/10\/Suicide-Prevention-Month.png\" class=\"responsive-image\" alt=\"\" \/>\t\t\t<\/div>\n<div class=\"bottom-cta-copy\">\n<div class=\"headline-copy\" style=\"text-align:left;\">8 affordable strategies to improve customer retention<\/div>\n<\/p><\/div>\n<\/p><\/div>\n<div class=\"rc-post-content-cta-footer\">\n<div class=\"bottom-cta-logo-container\">\n<div class=\"bottom-cta-logo\"><span aria-hidden=\"true\"><svg width=\"154\" height=\"34\" viewBox=\"0 0 154 34\" fill=\"#000\" role=\"img\" aria-labelledby=\"cta-ring-logo-543789844\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n\t\t\t\t\t\t\t<title id=\"cta-ring-logo-543789844\">Ring Central Logo<\/title>\t\n\t\t\t\t\t\t\t<path d=\"M154 3.89618H150.386V26.9657H154V3.89618Z\" \/>\n\t\t\t\t\t\t\t<path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M141.313 11.6299C137.976 11.6299 135.388 13.2501 134.95 16.5546H138.504C138.754 15.3082 139.675 14.5591 141.313 14.5591C143.214 14.5591 144.086 15.6499 144.086 17.3647V18.1444H140.438C137.078 18.1444 134.593 19.6411 134.593 22.697C134.593 25.7529 136.619 27.3411 139.55 27.3411C141.826 27.3411 143.323 26.3721 144.133 24.8145H144.288V26.9529H147.716V17.4802C147.702 13.8276 145.833 11.6299 141.313 11.6299ZM140.58 24.5675C139.177 24.5675 138.303 23.8809 138.303 22.7339C138.303 21.4233 139.238 20.7383 140.921 20.7383H144.069L144.086 20.9549C144.088 23.2232 142.777 24.5675 140.58 24.5675Z\" 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clip-rule=\"evenodd\" d=\"M86.8688 24.3814C84.5925 24.3814 83.0638 22.8542 83.0028 20.4528H94.0699L94.0539 19.2833C94.0539 14.2655 90.8119 11.6443 86.8512 11.6443C82.5729 11.6443 79.448 14.7002 79.448 19.4999C79.448 24.2996 82.3483 27.3555 86.8512 27.3555C90.6226 27.3555 93.085 25.3599 93.802 22.4291H90.2986C89.9103 23.5536 88.9559 24.3814 86.8688 24.3814ZM86.8544 14.6377C89.2222 14.6377 90.6258 15.9787 90.7204 17.8492H82.99C83.3317 15.9483 84.4834 14.6377 86.8544 14.6377Z\" \/>\n\t\t\t\t\t\t\t<path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M68.631 27.3732C74.0243 27.3732 77.0802 24.3814 77.7973 19.9395H74.1301C73.5863 21.9655 72.1105 23.836 68.6294 23.836C65.0457 23.836 62.1759 21.3912 62.1759 16.0413C62.1759 10.6914 65.0457 8.2531 68.6294 8.2531C72.2132 8.2531 73.6505 10.1236 74.1301 12.1191H77.7973C77.2037 7.6756 74.1943 4.7865 68.631 4.7865C62.6459 4.7865 58.313 8.96375 58.313 16.0927C58.313 23.2216 62.6459 27.3988 68.631 27.3988V27.3732Z\" \/>\n\t\t\t\t\t\t\t<path 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\/>\n\t\t\t\t\t\t\t<path d=\"M21.5423 12.0036H17.9282V26.9673H21.5423V12.0036Z\" \/>\n\t\t\t\t\t\t\t<path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M11.6302 16.6477V16.5017C13.8424 15.8905 15.339 14.4051 15.339 11.0684C15.339 7.64031 12.782 5.14423 8.04169 5.14423H0V26.9657H3.73931V18.3H8.29354C10.4143 18.3 11.4746 19.3604 11.4746 21.4811V26.9817H15.2139V21.4811C15.2139 18.3946 13.9033 17.1482 11.6302 16.6477ZM7.84117 14.9329H3.73931V8.51618H7.83956C9.86562 8.51618 11.4233 9.35998 11.4233 11.7277C11.4233 14.0955 9.85119 14.9329 7.84117 14.9329Z\" \/>\n\t\t\t\t\t\t\t<path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M19.7329 9.60219C20.2077 9.60219 20.6729 9.46262 21.0676 9.19794C21.4638 8.93485 21.7718 8.55948 21.9531 8.11994C22.1359 7.68039 22.1824 7.19754 22.091 6.73233C21.998 6.26552 21.7702 5.83721 21.4333 5.50194C21.0964 5.16506 20.6697 4.93727 20.2029 4.84423C19.7361 4.75119 19.2532 4.79931 18.8153 4.98219C18.3758 5.16506 18.002 5.47306 17.7373 5.86769C17.4742 6.26231 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width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"#000\" role=\"img\" aria-labelledby=\"cta-ring-arrow-543789844\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n\t\t\t\t\t<title id=\"cta-ring-arrow-543789844\">Ring Central Logo<\/title>\t\n\t\t\t\t\t<path d=\"M0 11.5C0 11.2239 0.223858 11 0.5 11H21.6797C21.9559 11 22.1797 11.2239 22.1797 11.5V12.5C22.1797 12.7761 21.9559 13 21.6797 13H0.5C0.223858 13 0 12.7761 0 12.5V11.5Z\" ><\/path>\n\t\t\t\t\t<path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M21.1718 12.0001L15.8086 6.63691C15.6134 6.44165 15.6134 6.12506 15.8086 5.9298L16.5157 5.22269C16.711 5.02743 17.0276 5.02743 17.2228 5.22269L23.6467 11.6465C23.8419 11.8418 23.8419 12.1584 23.6467 12.3536L17.2228 18.7775C17.0276 18.9727 16.711 18.9727 16.5157 18.7775L15.8086 18.0704C15.6134 17.8751 15.6134 17.5585 15.8086 17.3633L21.1718 12.0001Z\" ><\/path>\n\t\t\t\t<\/svg><\/span><\/a>\n\t\t\t<\/div>\n<\/p><\/div>\n<\/p><\/div>\n<p>\t<\/span><\/p>\n<h3 class=\"heading h3\"><span style=\"font-weight: 400;\">6. Offer a stellar training program<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">As workers reevaluated their <\/span><span style=\"font-weight: 400;\">career paths<\/span><span style=\"font-weight: 400;\"> over the past year, many decided that a change was in order. This needn\u2019t be a bad thing for your business. Offer a strong training program to motivate new employees to reach their full potential with your company.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Training need not take place in a specific physical location. With a communication and collaboration platform that includes video conferencing and messaging, you can develop a training program that can be consumed from anywhere at any time.<\/span><\/p>\n<h3 class=\"heading h3\"><span style=\"font-weight: 400;\">7. Communicate with transparency for a strong distributed team<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">The massive changes in both personal and professional life have left many workers feeling isolated and unsteady in their careers. Look for ways to reassure potential candidates that your business is on solid ground and in growth mode.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Open and honest communication can go a long way toward attracting workers that are genuinely looking for a way to make a difference. Where better to do that than with your company as you continue to grow?\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Don\u2019t hesitate to point out everything you do to invest in your workforce. You may not be able to compete at an enterprise level on wages, but you can make an honest argument that working with a smaller business can afford <\/span><span style=\"font-weight: 400;\">new hires<\/span><span style=\"font-weight: 400;\"> with more opportunities for growth in the long run.\u00a0<\/span><\/p>\n<h3 class=\"heading h3\"><span style=\"font-weight: 400;\">8. Address health, safety, and personal concerns upfront<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Understandably, some job seekers may be hesitant about coming back into the workforce when the <\/span><span style=\"font-weight: 400;\">pandemic<\/span><span style=\"font-weight: 400;\"> is not yet fully contained. You can alleviate many of the health and safety concerns <\/span><span style=\"font-weight: 400;\">job seekers<\/span><span style=\"font-weight: 400;\"> may have by providing clear, direct communication regarding any steps you are taking to ensure the safety of your workers.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">If you work in an industry that requires a worker\u2019s physical presence in a set location, be sure you have policies and signage in place to address cleanliness and health in the workplace. If you are able to offer a certain amount of schedule flexibility, consider staggering working hours to allow for appropriate social distancing.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Ditch in-person conferences for <a href=\"\/us\/en\/blog\/real-time-video-conferencing\/\">video conferences<\/a> where possible. Set up an internal communications channel to help employees collaborate without congregating at the proverbial water cooler. Model appropriate health choices yourself, and be sure your managers and frontline employees do the same.<\/span><\/p>\n<h2 class=\"heading h2\"><span style=\"font-weight: 400;\">The hiring crisis: Where should you start?\u00a0<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">As we\u2019ve shared, there are lots of ways you can pivot to a more welcoming employee environment for better retention. It\u2019s also possible your workforce is really unique, and you\u2019re already thinking of other changes you can make to improve their experience. Wherever you decide to start, be sure to share your ideas and plans with your team so they know you have their wellbeing in mind moving forward.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">And if a more flexible workplace and better communication are what you need, <a href=\"https:\/\/www.ringcentral.com\/solutions\/small-business.html\">you know where to find us<\/a>! <\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>By now, we&#8217;ve all heard about the Great Resignation. Droves of workers lost their jobs due to COVID-19 and the necessary shutdowns, but when businesses started to open up again, a lot of people didn&#8217;t go back to work.\u00a0 Small business owners are struggling to keep operations running smoothly in the midst of this unprecedented &#8230;<\/p>\n","protected":false},"author":29,"featured_media":47824,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[17901],"tags":[43176,17480,3129,18063,43177,43178],"class_list":["post-49900","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-business-leadership","tag-covid","tag-covid-19","tag-employee-retention","tag-ex","tag-great-resignation","tag-hiring-crisis"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v19.3 (Yoast SEO v27.2) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>The great resignation: 8 ways small businesses can cope | RingCentral Blog<\/title>\n<meta name=\"description\" content=\"The great resignation is taking a toll on the economy. 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