{"id":49649,"date":"2021-10-12T07:07:21","date_gmt":"2021-10-12T14:07:21","guid":{"rendered":"\/us\/en\/blog\/?p=49649"},"modified":"2025-03-13T06:39:22","modified_gmt":"2025-03-13T13:39:22","slug":"hello-to-hangzhou","status":"publish","type":"post","link":"\/us\/en\/blog\/hello-to-hangzhou\/","title":{"rendered":"Hello To Hangzhou"},"content":{"rendered":"<p><span style=\"font-weight: 400;\">Want to get to know RingCentral\u2019s new Hangzhou office? Why not start with Chang He, RingCentral Hangzhou\u2019s first employee?<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Highlights:<\/span><\/p>\n<ul>\n<li><i><span style=\"font-weight: 400;\">Chang He\u00a0 is the head of RingCentral\u2019s Hangzhou R&amp;D center, leading the development of audio and video projects.\u00a0<\/span><\/i><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><i><span style=\"font-weight: 400;\">Chang worked for Cisco for 18 years, leading the Innovation team focusing on audio &amp; videoconferencing products.\u00a0<\/span><\/i><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">RingCentral\u2019s business is growing at a meteoric pace around the world, and plenty of that growth is happening in China. The company is already well-established in Xiamen and Hong Kong, but 2020 saw the need for even more growth, which is why RingCentral opened a third location in Hangzhou. If\u00a0 you\u2019re curious about what Hangzhou has going on, there\u2019s no better person to ask than the first employee hired &#8211;\u00a0 Chang He.<\/span><\/p>\n<h3 class=\"heading h3\"><b>What attracted you to not only a new company but a brand-new location?<\/b><span style=\"font-weight: 400;\">\u00a0<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">&#8221;I\u2019ve admired RingCentral\u2019s products and success for years, but I wasn\u2019t as familiar with the culture. When I got to know RingCentral, I was really energized \u2014 by both the people and the products. The audio and video projects we work on have unlimited room for innovation. Plus, the idea of establishing a Hangzhou R&amp;D center seemed like a really exciting challenge.\u201d\u00a0<\/span><\/p>\n<h3 class=\"heading h3\"><b>After a little over a year in the job, what\u2019s your impression?<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">\u201cIt\u2019s incredibly gratifying to start something from scratch and see it actually work. When I say we started from nowhere, I mean &#8211; we started from <\/span><i><span style=\"font-weight: 400;\">nowhere. <\/span><\/i><span style=\"font-weight: 400;\">I had\u00a0 a new employee show up for his\u00a0 first day accompanied by his mother &#8211; she was worried we weren\u2019t real! There was no logistics staff. We took turns running out to get snacks and tea &#8211; it was a true DIY affair. On the plus side, we were able to build the kind of work environment we wanted to work in. If you know RingCentral, you know how much importance the company places on employee experience. We were able to design everything about this place to deliver the best employee experience possible. We ran employee experience surveys , made customized solutions and set up the supporting facilities we needed to make things run right. Being able to design the perfect workplace &#8211; how many opportunities does anyone get to do <\/span><i><span style=\"font-weight: 400;\">that<\/span><\/i><span style=\"font-weight: 400;\">?\u201d<\/span><\/p>\n<h3 class=\"heading h3\"><b>RingCentral is known for work-life balance &#8211; an unusual characteristic in China\u2019s \u201c996\u201d work culture.\u00a0 Is work-life balance a priority in Hangzhou ?<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">\u201cIt is. We believe\u2014\u00a0true innovation requires a clear, energetic mind. If you\u2019re pulling 12 hour days, six days a week, sure, you get short-term benefits, but inevitably,\u00a0 efficiency decreases. That\u2019s not sustainable, and (at least in our opinion,) it\u2019s not smart business.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Here\u2019s an example: our dynamic approach to work. We give every employee\u00a0 the ability to work on-site, at home or a little of both, and it really makes a difference.\u00a0\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Commuting in Hangzhou can be rough &#8211; an hour-plus each way on a\u00a0 bad day, so the dynamic model is <\/span><i><span style=\"font-weight: 400;\">very<\/span><\/i><span style=\"font-weight: 400;\"> popular.\u00a0 The time people spend commuting doesn\u2019t benefit anyone. Happier, more energetic employees do.\u201d<\/span><\/p>\n<h3 class=\"heading h3\"><span style=\"font-weight: 400;\">\u00a0<\/span><b>Does RingCentral have an edge in the competition for talent in Hangzhou ?<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">\u201cDefinitely. When we give people the balance they need to live happier, more fulfilled lives, we see better-quality, more innovative work. Plus, we become a more attractive place to work. That brings in more talent, and the whole virtuous cycle just builds on itself. But other factors come into play as well. Take diversity &amp; inclusion for example. RingCentral requires us to maintain a balanced gender ratio, and treat employees with different backgrounds, different ages, different experiences, and different ways of thinking, equally.\u00a0 That diversity of people leads to diversity in our thinking. We sell to the whole world &#8211; we need the broadest possible perspective on how to do that. Our culture is open, everyone can be themselves, communicate on an equal footing, and let their voices be heard. It makes this a better place to work, and one where everyone\u2019s truly invested in our success.\u201d<\/span><\/p>\n<h3 class=\"heading h3\"><b>Talk to us about development opportunities.\u00a0<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">\u201cRingCentral creates the conditions it takes to build a true learning culture: energy, time, tools and an international platform. Technology changes, radically, every single day. Which means the single most important quality an employee can have is <\/span><i><span style=\"font-weight: 400;\">adaptability. <\/span><\/i><span style=\"font-weight: 400;\">It\u2019s no longer about\u00a0 how well a certain block of code is written, but our ability to learn and self-iterate when the landscape shifts. We\u2019re really focused on development, and I think it shows in our work. \u201c<\/span><\/p>\n<h3 class=\"heading h3\"><b>What kind of team are you building?\u00a0<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">\u201cIt\u2019s kind of a combination of old skills and new. We really value the old-school spirit of craftsmanship, but just as important is a willingness to\u00a0 pursue the extraordinary. We\u2019re here to make the <\/span><i><span style=\"font-weight: 400;\">best<\/span><\/i><span style=\"font-weight: 400;\"> products, not just \u201cusable\u201d products. So we\u2019re looking for people who want to do great things &#8211; but do them <\/span><i><span style=\"font-weight: 400;\">right. <\/span><\/i><span style=\"font-weight: 400;\">Of course you have to be a skilled programmer. But you also have to be able to think about problems from the user&#8217;s perspective. We don&#8217;t just blindly pursue technology for its own sake, but pay attention to the impact it has on user experience.\u201d<\/span><\/p>\n<h3 class=\"heading h3\"><b>What is your hiring philosophy?<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">\u201cWillingness to learn comes first. We\u2019re far less interested in what you did yesterday than your level of interest in what\u2019s next. Enthusiasm is huge, too. We want people who love the work we do for its own sake. Finally, we want people who appreciate our culture, our values, and the company&#8217;s mission &#8211; to unleash the possibilities of a more connected world. We\u2019re doing meaningful work, and everyone here plays a critical role. So we\u2019re looking for people who are as excited as we are to be a meaningful part of that.\u201d<\/span><\/p>\n<p><span style=\"font-weight: 400;\">#NiHaoToOpportunity<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Want to get to know RingCentral\u2019s new Hangzhou office? Why not start with Chang He, RingCentral Hangzhou\u2019s first employee? Highlights: Chang He\u00a0 is the head of RingCentral\u2019s Hangzhou R&amp;D center, leading the development of audio and video projects.\u00a0 Chang worked for Cisco for 18 years, leading the Innovation team focusing on audio &amp; videoconferencing products.\u00a0 &#8230;<\/p>\n","protected":false},"author":29,"featured_media":49650,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[18885],"tags":[],"class_list":["post-49649","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-ringcentral-newsdesk"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v19.3 (Yoast SEO v27.2) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Hello To Hangzhou | RingCentral Blog<\/title>\n<meta name=\"description\" content=\"RingCentral&#039;s growing China team just opened a new office in Hangzhou. 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