{"id":49307,"date":"2018-05-30T14:09:50","date_gmt":"2018-05-30T21:09:50","guid":{"rendered":"\/us\/en\/blog\/abf-southeast-asia-2018\/"},"modified":"2025-03-13T06:08:51","modified_gmt":"2025-03-13T13:08:51","slug":"abf-southeast-asia-2018","status":"publish","type":"post","link":"\/us\/en\/blog\/abf-southeast-asia-2018\/","title":{"rendered":"ABF Southeast Asia 2018: Digital Transformation in Banking"},"content":{"rendered":"
\n

RingCentral Engage will take part in\u00a0The Asian Banking Forum<\/b> (ABF) in Singapore <\/b>on June 20 and 21<\/b>. This 4th Annual edition gives the floor to executives experts of \u00a0retail banking to talk about challenges<\/b> and opportunities<\/b> which retail banks face today to realize profitable returns from digital investments.<\/p>\n

This year\u2019s ABF will focus on 4 key themes<\/b> :<\/p>\n

1. Leveraging<\/b> big data & artificial intelligence for enhanced customer experience
\n2. Investigating<\/b> opportunities to acquire external data resources and the uses of this data to create a more customer centric bank
\n3. Defining <\/b>the future of retail banking as we move to a cashless society
\n4. Assessing<\/b> the opportunity to integrate, collaborate and benefit from fintech<\/p>\n

Gaya Guirous<\/a>, Asia Chief Representative of Dimelo, will\u00a0give the keys\u00a0to adapt to new market expectations through Omni-Digital Customer Care<\/strong>. He\u00a0will explain how traditional banks such as BNP Paribas <\/a>succeeded to manage their digital customer care channels<\/strong>.<\/strong><\/p>\n

Join us on June 21\u00a0at 11.40 to discover the Omni-Digital approach that offers an outstanding customer experience<\/b><\/strong>.\u00a0<\/b><\/p>\n

If you want to attend the Asian Banking Forum 2018, sign up as of now on the event\u2019s website<\/a>.<\/b><\/p>\n

Discover the full agenda<\/a><\/b><\/p>\n

Useful information :<\/b><\/p>\n

June 20 and 21
\nNovotel Singapore Clarke Quay
\n177A River Valley Road
\n179031 Singapore
\n\u00a0<\/b><\/p>\n<\/div>\n","protected":false},"excerpt":{"rendered":"

RingCentral Engage will take part in\u00a0The Asian Banking Forum (ABF) in Singapore on June 20 and 21. This 4th Annual edition gives the floor to executives experts of \u00a0retail banking to talk about challenges and opportunities which retail banks face today to realize profitable returns from digital investments. This year\u2019s ABF will focus on 4 …<\/p>\n","protected":false},"author":29,"featured_media":49308,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[18390],"tags":[],"class_list":["post-49307","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-communication-and-collaboration"],"acf":[],"yoast_head":"\nABF Southeast Asia 2018: Digital Transformation in Banking | RingCentral Blog<\/title>\n<meta name=\"description\" content=\"RingCentral Engage will take part in\u00a0The Asian Banking Forum (ABF) in Singapore on June 20 and 21. 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