{"id":48929,"date":"2021-08-25T04:00:48","date_gmt":"2021-08-25T11:00:48","guid":{"rendered":"\/us\/en\/blog\/?p=48929"},"modified":"2021-12-14T17:15:34","modified_gmt":"2021-12-15T01:15:34","slug":"how-to-leverage-a-unified-communications-solution-for-virtual-learning","status":"publish","type":"post","link":"\/us\/en\/blog\/how-to-leverage-a-unified-communications-solution-for-virtual-learning\/","title":{"rendered":"How to leverage a unified communications solution for virtual learning"},"content":{"rendered":"<p><strong>Highlights:\u00a0<\/strong><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">IT departments face challenges including effectively supporting students and integrating technologies<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">A unified communications platform can streamline workflows and processes<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">With capabilities such as contact center functionality and integration into learning management systems, unified communications platforms save time for IT teams<\/span><\/li>\n<\/ul>\n<hr \/>\n<p><span style=\"font-weight: 400;\">When you think about virtual learning, what adjectives would you use to describe it at your school? Would you use the words \u201cstreamlined\u201d and \u201cefficient\u201d? Or would you use other, more negative descriptors?<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Virtual learning can be a streamlined process that seamlessly integrates with existing workflows at your school. Leveraging a unified communications platform can make that a reality.<\/span><\/p>\n<hr \/>\n<p><span style=\"font-weight: 400;\">\ud83d\udd11<\/span><span style=\"font-weight: 400;\">\u00a0 What\u2019s the key to communication planning for education? Grab our Guide to find out.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\t<\/p>\n<div class=\"download-form-widget enterprise-download-form\" data-url=\"https:\/\/netstorage.ringcentral.com\/documents\/communication_planning_education_guide.pdf\" data-id=\"69ee072faeac2\" id=\"69ee072faeac2\">\n\t\t<button tabindex=\"on\"  on=\"tap:69ee072faeac2.toggleClass(class='open')\" class=\"open-modal-download-action download-form-button\" type=\"submit\">\ud83d\udcd9 Get the Guide<\/button><\/p>\n<div class=\"download-form-modal\">\n<div class=\"download-form-modal-body\">\n<div class=\"download-form-modal-content\">\n<div class=\"download-form-modal-title\">\ud83d\udc40 \u200a Get this free Quick Guide to communication planning for education. <\/div>\n<form class=\"download-form ENTERPRISE\" method=\"post\">\n<div class=\"download-form-part\">\n\t\t\t\t\t\t\t<input class=\"download-form-input\" aria-label=\"Full Name\" aria-required=\"true\" aria-invalid=\"false\" type=\"text\" name=\"fullname\" placeholder=\"Full Name\" data-dl-events-hover=\"true\" data-dl-element=\"text\" data-dl-additional-info=\"enterprise download form\">\n\t\t\t\t\t\t<\/div>\n<div class=\"download-form-part\">\n\t\t\t\t\t\t\t<input class=\"download-form-input\" aria-label=\"Email (please enter a work email address)\" aria-required=\"true\" aria-invalid=\"false\" type=\"email\" autocomplete=\"on\" name=\"email\" placeholder=\"Email (please enter a work email address)\" data-dl-events-hover=\"true\" data-dl-element=\"email\" data-dl-additional-info=\"enterprise download form\">\n\t\t\t\t\t\t<\/div>\n<div>\n\t\t\t\t\t\t\t<input type=\"hidden\" name=\"popup_form\" value=\"1\">\n\t\t\t\t\t\t<\/div>\n<div><input type=\"hidden\" name=\"Asset_ID__c\" value=\"ODAM-02283\" class=\"download-form-input\"><\/div>\n<div>\n\t\t\t\t\t\t\t<input type=\"hidden\" name=\"Lead_Entry_Source__c\" value=\"RC Blog Enterprise\" class=\"download-form-input\"\/>\n\t\t\t\t\t\t<\/div>\n<div class=\"download-form-part\">\n\t\t\t\t\t\t\t<button class=\"download-form-submit\" type=\"submit\" data-dl-element=\"button\" data-no-auto-dl=\"true\" data-dl-additional-info=\"enterprise download form\" data-dl-name=\"Get it now\">Get it now<\/button>\n\t\t\t\t\t\t<\/div>\n<\/p><\/form>\n<p> \t\t\t\t\t<button on=\"tap:69ee072faeac2.toggleClass(class='open')\" role=\"button\" tabindex=\"0\"  class=\"download-form-modal-close\"><\/button>\n\t\t\t\t<\/div>\n<div class=\"download-form-modal-thank\">Enjoy! <\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<p>\t<\/span><\/p>\n<hr \/>\n<h2><b>The challenges facing IT departments in higher education today<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">Today\u2019s IT departments at higher education institutions face a number of challenges. We\u2019ll talk about<\/span><a href=\"https:\/\/universitybusiness.com\/7-technology-and-it-challenges-in-higher-education\/\"> <span style=\"font-weight: 400;\">two of those challenges<\/span><\/a><span style=\"font-weight: 400;\"> here briefly:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Student success support<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Digital integration<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">\u201cStudent success support\u201d refers to the steps IT departments can take to support student success. Supporting student success looks like:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Making the enrollment and registration process easy<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Reducing IT tickets and resolving existing tickets quickly<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Implementing new technologies<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">\u201cDigital integration\u201d means ensuring the smooth integration, interoperability, and coordination of all applications in use at the school. When applications aren\u2019t integrated, they don\u2019t \u201ctalk\u201d to each other and share important information.<\/span><\/p>\n<h2><b>The role of unified communications platforms in virtual learning<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">A<\/span><a href=\"https:\/\/www.ringcentral.com\/us\/en\/blog\/what-is-ucaas\/\"> <span style=\"font-weight: 400;\">unified communications platform<\/span><\/a><span style=\"font-weight: 400;\"> is a solution that offers several communications tools (telephony, chat, and video conference) combined with collaboration capabilities such as file sharing in a single place.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The most obvious use of unified communications platforms in<\/span><a href=\"https:\/\/www.ringcentral.com\/us\/en\/blog\/the-opportunity-for-higher-education-shifting-to-a-digital-campus\/\"> <span style=\"font-weight: 400;\">virtual learning<\/span><\/a><span style=\"font-weight: 400;\"> is delivering lessons to students. As mentioned previously, unified communications platforms offer video conferencing capabilities, so instructors can see their students face-to-face.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Yet, there are other ways in which unified communications platforms can play a role in virtual learning beyond what happens in the virtual classroom. This technology can also integrate easily into other processes and solutions in place at your school for more efficiency.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The right unified communications platform is part of a larger communications system, one that features<\/span><a href=\"https:\/\/www.ringcentral.com\/office\/industry-solutions\/education-cloud-phone-systems.html\"> <span style=\"font-weight: 400;\">contact center functionality<\/span><\/a><span style=\"font-weight: 400;\">. Here\u2019s how such a platform can improve existing workflows and processes and make them more efficient:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Route calls to the right campus destination<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Offer students, faculty, and administrators flexible communication channels (such as voice, SMS, and social)<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Integrate with learning management software platforms for ease of use<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Message all faculty, administration, and students in real time through SMS or social media<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Connect parents, faculty, staff, and students through conference calls with capacity for hundreds of participants<\/span><\/li>\n<\/ul>\n<h2><b>Route calls to the right destination<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">One way in which unified communications platforms can make schools more efficient is by routing calls to the right destination on campus.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Students interested in attending a school will want to talk to the admissions department about scheduling a tour or the applications process, while students who have already enrolled have questions about financial aid or registration. Even if students are learning virtually, they still need to be able to connect to the right staff member.<\/span><\/p>\n<p><img decoding=\"async\" class=\"aligncenter size-full wp-image-48932\" src=\"\/us\/en\/blog\/wp-content\/uploads\/2021\/08\/unified-communications-platform.png\" alt=\"RingCentral for virtual learning\" width=\"930\" height=\"620\" \/><\/p>\n<p><span style=\"font-weight: 400;\">A unified communications platform with contact center capabilities can be configured for dedicated hotlines for admissions, financial aid, course registration, or whatever other departments you need. Additionally, users can set up personalized voice messages and an auto-receptionist to route calls to the right person at the right time.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">These capabilities save time and effort for the IT team. Unified communications platforms mean you don\u2019t have to manage point communications tools. Market-leading cloud-based unified communications tools offer<\/span><a href=\"https:\/\/www.ringcentral.com\/technology\/security.html\"> <span style=\"font-weight: 400;\">an uptime SLA of 99.999%<\/span><\/a><span style=\"font-weight: 400;\">, which dramatically reduces the risk of downtime.<\/span><\/p>\n<h2><b>Flexible communications channels for students, faculty, and administrators<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">Today\u2019s university and college students are largely Gen Zers, born between 1995 and early 2010s. They\u2019ve grown up with smartphones and social media, and they feel comfortable using communications systems such as chat and texting. In a 2019 survey,<\/span><a href=\"https:\/\/collegiseducation.com\/news\/admissions-processes\/communicating-with-college-students\/\"> <span style=\"font-weight: 400;\">half of the prospective college students<\/span><\/a><span style=\"font-weight: 400;\"> said they found live chat very or extremely useful.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">A unified communications platform with contact center capabilities enables schools to set up multiple touchpoints through social media chat, SMS, and telephony. Students can reach out to faculty and administrators through the channel of their choice to get the answers they need.<\/span><\/p>\n<h2><b>Integrate with learning management platforms<\/b><\/h2>\n<p><a href=\"https:\/\/www.ringcentral.com\/us\/en\/blog\/integrating-lms-with-your-virtual-classroom\/\"><span style=\"font-weight: 400;\">Learning management software<\/span><\/a><span style=\"font-weight: 400;\"> serves as the backbone of virtual learning. LMS platforms make learning accessible because they&#8217;re a single location for instructors to upload lesson content, assignments, and assessments. Students and instructors can also hold digital discussions in the LMS forum.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Market-leading unified communications platforms integrate with LMS platforms. Students and instructors save time thanks to this integration because they don\u2019t have to navigate to different software programs.<\/span><\/p>\n<h2><b>Message all faculty members, administration, and staff in real time<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">There are times when schools need to notify everyone on campus of what\u2019s going on. Not everyone will necessarily check their email right away, but in today\u2019s digital world, many people have their smartphones with them at all times.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">A unified communications platform with contact center functionality allows schools to send out mass notifications (through SMS or social channels) so everyone is updated about what\u2019s happening, even if they\u2019re not on campus.<\/span><\/p>\n<h2><b>Connect parents, students, faculty, and staff through high-capacity conference calls<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">There will also be times when it will be necessary for parents, students, faculty, and staff to gather virtually to learn important information and share ideas. It\u2019s not always possible to hold a physical &#8220;town hall,&#8221; which is why having the capability to hold high-capacity conference calls is crucial.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The right unified communications solution supports high-capacity conference calls, in which hundreds of people can participate. These calls make it easy for the school\u2019s leadership to update students and parents as well as hear their comments about issues.<\/span><\/p>\n<h2><b>RingCentral\u2019s unified communications platform streamlines the virtual learning experience<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">RingCentral\u2019s unified communications platform makes schools\u2019 processes and workflows more efficient and saves time for the IT staff. Contact center functionality and its ability to integrate into LMS platforms improve the student experience. To learn more,<\/span><a href=\"https:\/\/www.ringcentral.com\/office\/industry-solutions\/education-cloud-phone-systems.html#SFForm\"> <span style=\"font-weight: 400;\">get a demo<\/span><\/a><span style=\"font-weight: 400;\">.<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Highlights:\u00a0 IT departments face challenges including effectively supporting students and integrating technologies A unified communications platform can streamline workflows and processes With capabilities such as contact center functionality and integration into learning management systems, unified communications platforms save time for IT teams When you think about virtual learning, what adjectives would you use to describe &#8230;<\/p>\n","protected":false},"author":1020,"featured_media":48931,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[18755],"tags":[7187,7534,18406,32257],"class_list":["post-48929","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-education","tag-communications-system","tag-unified-communications-platform","tag-virtual-learning","tag-virtual-learning-tools"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v19.3 (Yoast SEO v27.2) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>How to leverage a unified communications solution for virtual learning | RingCentral Blog<\/title>\n<meta name=\"description\" content=\"Unified communications platforms can make processes and workflows simpler for IT teams in higher education.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.ringcentral.com\/us\/en\/blog\/how-to-leverage-a-unified-communications-solution-for-virtual-learning\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"How to leverage a unified communications solution for virtual learning\" \/>\n<meta property=\"og:description\" content=\"Unified communications platforms can make processes and workflows simpler for IT teams in higher education.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.ringcentral.com\/us\/en\/blog\/how-to-leverage-a-unified-communications-solution-for-virtual-learning\/\" \/>\n<meta property=\"og:site_name\" content=\"RingCentral Blog\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/ringcentral\" \/>\n<meta property=\"article:published_time\" content=\"2021-08-25T11:00:48+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2021-12-15T01:15:34+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.ringcentral.com\/us\/en\/blog\/wp-content\/uploads\/2021\/08\/virtual-learning.png\" \/>\n\t<meta property=\"og:image:width\" content=\"930\" \/>\n\t<meta property=\"og:image:height\" content=\"700\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"author\" content=\"Sarah O&#039;Rourke\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@ringcentral\" \/>\n<meta name=\"twitter:site\" content=\"@ringcentral\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Sarah O&#039;Rourke\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"5 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/how-to-leverage-a-unified-communications-solution-for-virtual-learning\/#article\",\"isPartOf\":{\"@id\":\"\/us\/en\/blog\/how-to-leverage-a-unified-communications-solution-for-virtual-learning\/\"},\"author\":{\"name\":\"Sarah O'Rourke\",\"@id\":\"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/#\/schema\/person\/c35546627fc9c814ae726f8ab72d2c91\"},\"headline\":\"How to leverage a unified communications solution for virtual learning\",\"datePublished\":\"2021-08-25T11:00:48+00:00\",\"dateModified\":\"2021-12-15T01:15:34+00:00\",\"mainEntityOfPage\":{\"@id\":\"\/us\/en\/blog\/how-to-leverage-a-unified-communications-solution-for-virtual-learning\/\"},\"wordCount\":1063,\"publisher\":{\"@id\":\"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/#organization\"},\"image\":{\"@id\":\"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/how-to-leverage-a-unified-communications-solution-for-virtual-learning\/#primaryimage\"},\"thumbnailUrl\":\"\/us\/en\/blog\/wp-content\/uploads\/2021\/08\/virtual-learning.png\",\"keywords\":[\"communications system\",\"unified communications platform\",\"virtual learning\",\"virtual learning tools\"],\"articleSection\":[\"Education\"],\"inLanguage\":\"en-US\"},{\"@type\":\"WebPage\",\"@id\":\"\/us\/en\/blog\/how-to-leverage-a-unified-communications-solution-for-virtual-learning\/\",\"url\":\"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/how-to-leverage-a-unified-communications-solution-for-virtual-learning\/\",\"name\":\"How to leverage a unified communications solution for virtual learning | RingCentral Blog\",\"isPartOf\":{\"@id\":\"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/how-to-leverage-a-unified-communications-solution-for-virtual-learning\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/how-to-leverage-a-unified-communications-solution-for-virtual-learning\/#primaryimage\"},\"thumbnailUrl\":\"\/us\/en\/blog\/wp-content\/uploads\/2021\/08\/virtual-learning.png\",\"datePublished\":\"2021-08-25T11:00:48+00:00\",\"dateModified\":\"2021-12-15T01:15:34+00:00\",\"description\":\"Unified communications platforms can make processes and workflows simpler for IT teams in higher education.\",\"breadcrumb\":{\"@id\":\"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/how-to-leverage-a-unified-communications-solution-for-virtual-learning\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/how-to-leverage-a-unified-communications-solution-for-virtual-learning\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/how-to-leverage-a-unified-communications-solution-for-virtual-learning\/#primaryimage\",\"url\":\"\/us\/en\/blog\/wp-content\/uploads\/2021\/08\/virtual-learning.png\",\"contentUrl\":\"\/us\/en\/blog\/wp-content\/uploads\/2021\/08\/virtual-learning.png\",\"width\":930,\"height\":700,\"caption\":\"RingCentral for Higher Education\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/how-to-leverage-a-unified-communications-solution-for-virtual-learning\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"\/us\/en\/blog\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"How to leverage a unified communications solution for virtual learning\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/#website\",\"url\":\"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/\",\"name\":\"RingCentral Blog\",\"description\":\"Intelligent Communications\",\"publisher\":{\"@id\":\"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/#organization\",\"name\":\"RingCentral\",\"url\":\"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/#\/schema\/logo\/image\/\",\"url\":\"\/us\/en\/blog\/wp-content\/uploads\/2025\/04\/ringcentral-logo.png\",\"contentUrl\":\"\/us\/en\/blog\/wp-content\/uploads\/2025\/04\/ringcentral-logo.png\",\"width\":2048,\"height\":309,\"caption\":\"RingCentral\"},\"image\":{\"@id\":\"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/#\/schema\/logo\/image\/\"},\"sameAs\":[\"https:\/\/www.facebook.com\/ringcentral\",\"https:\/\/x.com\/ringcentral\",\"https:\/\/www.linkedin.com\/company\/ringcentral\/\",\"https:\/\/www.instagram.com\/ringcentral\"]},{\"@type\":\"Person\",\"@id\":\"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/#\/schema\/person\/c35546627fc9c814ae726f8ab72d2c91\",\"name\":\"Sarah O'Rourke\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/secure.gravatar.com\/avatar\/570f4ea0dc856558e1567a95c5aad8bbea6300488c496cd886a2d81f3c99a0bd?s=96&d=mm&r=g\",\"url\":\"https:\/\/secure.gravatar.com\/avatar\/570f4ea0dc856558e1567a95c5aad8bbea6300488c496cd886a2d81f3c99a0bd?s=96&d=mm&r=g\",\"contentUrl\":\"https:\/\/secure.gravatar.com\/avatar\/570f4ea0dc856558e1567a95c5aad8bbea6300488c496cd886a2d81f3c99a0bd?s=96&d=mm&r=g\",\"caption\":\"Sarah O'Rourke\"},\"url\":\"\/us\/en\/blog\/author\/sarah-orourke\/\"}]}<\/script>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"How to leverage a unified communications solution for virtual learning | RingCentral Blog","description":"Unified communications platforms can make processes and workflows simpler for IT teams in higher education.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.ringcentral.com\/us\/en\/blog\/how-to-leverage-a-unified-communications-solution-for-virtual-learning\/","og_locale":"en_US","og_type":"article","og_title":"How to leverage a unified communications solution for virtual learning","og_description":"Unified communications platforms can make processes and workflows simpler for IT teams in higher education.","og_url":"https:\/\/www.ringcentral.com\/us\/en\/blog\/how-to-leverage-a-unified-communications-solution-for-virtual-learning\/","og_site_name":"RingCentral Blog","article_publisher":"https:\/\/www.facebook.com\/ringcentral","article_published_time":"2021-08-25T11:00:48+00:00","article_modified_time":"2021-12-15T01:15:34+00:00","og_image":[{"width":930,"height":700,"url":"https:\/\/www.ringcentral.com\/us\/en\/blog\/wp-content\/uploads\/2021\/08\/virtual-learning.png","type":"image\/png"}],"author":"Sarah O'Rourke","twitter_card":"summary_large_image","twitter_creator":"@ringcentral","twitter_site":"@ringcentral","twitter_misc":{"Written by":"Sarah O'Rourke","Est. reading time":"5 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/how-to-leverage-a-unified-communications-solution-for-virtual-learning\/#article","isPartOf":{"@id":"\/us\/en\/blog\/how-to-leverage-a-unified-communications-solution-for-virtual-learning\/"},"author":{"name":"Sarah O'Rourke","@id":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/#\/schema\/person\/c35546627fc9c814ae726f8ab72d2c91"},"headline":"How to leverage a unified communications solution for virtual learning","datePublished":"2021-08-25T11:00:48+00:00","dateModified":"2021-12-15T01:15:34+00:00","mainEntityOfPage":{"@id":"\/us\/en\/blog\/how-to-leverage-a-unified-communications-solution-for-virtual-learning\/"},"wordCount":1063,"publisher":{"@id":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/#organization"},"image":{"@id":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/how-to-leverage-a-unified-communications-solution-for-virtual-learning\/#primaryimage"},"thumbnailUrl":"\/us\/en\/blog\/wp-content\/uploads\/2021\/08\/virtual-learning.png","keywords":["communications system","unified communications platform","virtual learning","virtual learning tools"],"articleSection":["Education"],"inLanguage":"en-US"},{"@type":"WebPage","@id":"\/us\/en\/blog\/how-to-leverage-a-unified-communications-solution-for-virtual-learning\/","url":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/how-to-leverage-a-unified-communications-solution-for-virtual-learning\/","name":"How to leverage a unified communications solution for virtual learning | RingCentral Blog","isPartOf":{"@id":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/#website"},"primaryImageOfPage":{"@id":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/how-to-leverage-a-unified-communications-solution-for-virtual-learning\/#primaryimage"},"image":{"@id":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/how-to-leverage-a-unified-communications-solution-for-virtual-learning\/#primaryimage"},"thumbnailUrl":"\/us\/en\/blog\/wp-content\/uploads\/2021\/08\/virtual-learning.png","datePublished":"2021-08-25T11:00:48+00:00","dateModified":"2021-12-15T01:15:34+00:00","description":"Unified communications platforms can make processes and workflows simpler for IT teams in higher education.","breadcrumb":{"@id":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/how-to-leverage-a-unified-communications-solution-for-virtual-learning\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/how-to-leverage-a-unified-communications-solution-for-virtual-learning\/"]}]},{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/how-to-leverage-a-unified-communications-solution-for-virtual-learning\/#primaryimage","url":"\/us\/en\/blog\/wp-content\/uploads\/2021\/08\/virtual-learning.png","contentUrl":"\/us\/en\/blog\/wp-content\/uploads\/2021\/08\/virtual-learning.png","width":930,"height":700,"caption":"RingCentral for Higher Education"},{"@type":"BreadcrumbList","@id":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/how-to-leverage-a-unified-communications-solution-for-virtual-learning\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"\/us\/en\/blog\/"},{"@type":"ListItem","position":2,"name":"How to leverage a unified communications solution for virtual learning"}]},{"@type":"WebSite","@id":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/#website","url":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/","name":"RingCentral Blog","description":"Intelligent Communications","publisher":{"@id":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Organization","@id":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/#organization","name":"RingCentral","url":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/#\/schema\/logo\/image\/","url":"\/us\/en\/blog\/wp-content\/uploads\/2025\/04\/ringcentral-logo.png","contentUrl":"\/us\/en\/blog\/wp-content\/uploads\/2025\/04\/ringcentral-logo.png","width":2048,"height":309,"caption":"RingCentral"},"image":{"@id":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/ringcentral","https:\/\/x.com\/ringcentral","https:\/\/www.linkedin.com\/company\/ringcentral\/","https:\/\/www.instagram.com\/ringcentral"]},{"@type":"Person","@id":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/#\/schema\/person\/c35546627fc9c814ae726f8ab72d2c91","name":"Sarah O'Rourke","image":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/secure.gravatar.com\/avatar\/570f4ea0dc856558e1567a95c5aad8bbea6300488c496cd886a2d81f3c99a0bd?s=96&d=mm&r=g","url":"https:\/\/secure.gravatar.com\/avatar\/570f4ea0dc856558e1567a95c5aad8bbea6300488c496cd886a2d81f3c99a0bd?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/570f4ea0dc856558e1567a95c5aad8bbea6300488c496cd886a2d81f3c99a0bd?s=96&d=mm&r=g","caption":"Sarah O'Rourke"},"url":"\/us\/en\/blog\/author\/sarah-orourke\/"}]}},"rc_img_url":"\/us\/en\/blog\/wp-content\/uploads\/2021\/08\/virtual-learning.png","rcblog_by_author":"<a href=\"\/us\/en\/blog\/author\/sarah-orourke\/amp\" data-dl-events-click=\"true\" data-dl-element=\"link\"><span class=\"image\"><img src=\"https:\/\/secure.gravatar.com\/avatar\/570f4ea0dc856558e1567a95c5aad8bbea6300488c496cd886a2d81f3c99a0bd?s=96&d=mm&r=g\" alt=\"\" width=\"30\" height=\"30\" layout=\"fixed\"><\/img><\/span><span class=\"by-author-name\">Sarah O'Rourke<\/span><\/a>","rc_author_full_name":"Sarah O'Rourke","rc_author_avatar":"\/us\/en\/blog\/wp-content\/uploads\/2021\/02\/sarah-orourke.png","rc_author_link":"\/us\/en\/blog\/author\/sarah-orourke\/amp","rc_post_categories":"<a href=\"\/us\/en\/blog\/category\/verticals\/education\/amp\">Education<\/a>","amp_link":"\/us\/en\/blog\/how-to-leverage-a-unified-communications-solution-for-virtual-learning\/amp","excerpt_title":"How to leverage a unified communications solution for vir...","_links":{"self":[{"href":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/wp-json\/wp\/v2\/posts\/48929","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/wp-json\/wp\/v2\/users\/1020"}],"replies":[{"embeddable":true,"href":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/wp-json\/wp\/v2\/comments?post=48929"}],"version-history":[{"count":0,"href":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/wp-json\/wp\/v2\/posts\/48929\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/wp-json\/wp\/v2\/media\/48931"}],"wp:attachment":[{"href":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/wp-json\/wp\/v2\/media?parent=48929"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/wp-json\/wp\/v2\/categories?post=48929"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/wp-json\/wp\/v2\/tags?post=48929"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}