{"id":48891,"date":"2021-08-19T10:48:37","date_gmt":"2021-08-19T17:48:37","guid":{"rendered":"\/us\/en\/blog\/?p=48891"},"modified":"2025-03-13T06:20:30","modified_gmt":"2025-03-13T13:20:30","slug":"business-productivity","status":"publish","type":"post","link":"\/us\/en\/blog\/business-productivity\/","title":{"rendered":"How to improve business productivity: 3 key areas to optimize"},"content":{"rendered":"<p><span style=\"font-weight: 400;\">Highlights:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Business productivity is complex, but there are ways to overhaul it and improve profitability.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Focus on three main areas: Workflow, employee well-being, and office environment to improve productivity.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Embrace the future and consider <a href=\"\/us\/en\/blog\/what-is-cloud-communications\/\">cloud communications<\/a> as you transition to remote and flexible work options.\u00a0<\/span><\/li>\n<\/ul>\n<hr \/>\n<p><span style=\"font-weight: 400;\">&#8220;Working hard, or hardly working?&#8221;<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Odds are you\u2019ve heard this from the office busybody.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Personal productivity tips are all over the place. How to have a productive morning, productivity tips and tricks\u2014your social media feeds are jammed with posts, tweets, and TikToks promoting the next big productivity life hack.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">But where are all the life hacks to help you master <\/span><i><span style=\"font-weight: 400;\">business<\/span><\/i><span style=\"font-weight: 400;\"> productivity? You know, so you can work hard, instead of hardly working?<\/span><\/p>\n<p><span style=\"font-weight: 400;\">In this article, we\u2019ll cover how to overhaul your workflow (with help from RingCentral) to improve your <\/span><b>business productivity<\/b><span style=\"font-weight: 400;\">.<\/span><\/p>\n<p>Today, we&#8217;ll cover:<\/p>\n<ul>\n<li><a href=\"#one\">What is business productivity?\u00a0<\/a><\/li>\n<li><a href=\"#two\">3 focus areas for improving business productivity:<\/a>\n<ul>\n<li><a href=\"#three\">Workflow processes<\/a><\/li>\n<li><a href=\"#four\">Employee wellbeing\u00a0<\/a><\/li>\n<li><a href=\"#five\">Office environment<\/a><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<hr \/>\n<p class=\"p1\">\ud83d\udc40 Did you know <strong>1 in 4 businesses have seen a decrease in productivity<\/strong> over the last few months? Learn more in our <em>State of Hybrid Work<\/em> report.<\/p>\n<p><span style=\"font-weight: 400;\"><\/p>\n<div class=\"download-form-widget standart-download-form\" data-url=\"https:\/\/netstorage.ringcentral.com\/documents\/real_estate_prospecting_letter.pdf\" data-id=\"69d17c8bd5e15\" id=\"69d17c8bd5e15\">\n\t\t<button tabindex=\"on\"  on=\"tap:69d17c8bd5e15.toggleClass(class='open')\" class=\"open-modal-download-action download-form-button\" type=\"submit\">\ud83d\udcd9  Read the report<\/button><\/p>\n<div class=\"download-form-modal\">\n<div class=\"download-form-modal-body\">\n<div class=\"download-form-modal-content\">\n<div class=\"download-form-modal-title\">State of Hybrid Work: Full report<\/div>\n<form class=\"download-form SMB\" method=\"post\">\n<div class=\"download-form-part\">\n\t\t\t\t\t\t\t<input class=\"download-form-input\" aria-label=\"Full Name\" aria-required=\"true\" aria-invalid=\"false\" type=\"text\" name=\"fullname\" placeholder=\"Full Name\" data-dl-events-hover=\"true\" data-dl-element=\"text\" data-dl-additional-info=\"download form\">\n\t\t\t\t\t\t<\/div>\n<div class=\"download-form-part\">\n\t\t\t\t\t\t\t<input class=\"download-form-input\" aria-label=\"Email (please enter a work email address)\" aria-required=\"true\" aria-invalid=\"false\" type=\"email\" autocomplete=\"on\" name=\"email\" placeholder=\"Email (please enter a work email address)\" data-dl-events-hover=\"true\" data-dl-element=\"email\" data-dl-additional-info=\"download form\">\n\t\t\t\t\t\t<\/div>\n<div>\n\t\t\t\t\t\t\t<input type=\"hidden\" name=\"popup_form\" value=\"1\">\n\t\t\t\t\t\t<\/div>\n<div><input type=\"hidden\" name=\"Asset_ID__c\" value=\"ODAM-01795\" class=\"download-form-input\"><\/div>\n<div>\n\t\t\t\t\t\t\t<input type=\"hidden\" name=\"Lead_Entry_Source__c\" value=\"RC Blog\" class=\"download-form-input\"\/>\n\t\t\t\t\t\t<\/div>\n<div class=\"download-form-part\">\n\t\t\t\t\t\t\t<button class=\"download-form-submit\" type=\"submit\" data-dl-element=\"button\" data-no-auto-dl=\"true\" data-dl-additional-info=\"download form\" data-dl-name=\"Get it now\">Get it now<\/button>\n\t\t\t\t\t\t<\/div>\n<\/p><\/form>\n<p> \t\t\t\t\t<button on=\"tap:69d17c8bd5e15.toggleClass(class='open')\" role=\"button\" tabindex=\"0\"  class=\"download-form-modal-close\"><\/button>\n\t\t\t\t<\/div>\n<div class=\"download-form-modal-thank\"> Enjoy!<\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<p><\/span><\/p>\n<hr \/>\n<h2 class=\"heading h2\"><span style=\"font-weight: 400;\"><a id=\"one\"><\/a>What is business productivity?<\/span><\/h2>\n<p>To put it plainly, business productivity is the measure of how efficiently your business meets its goals.<\/p>\n<p><span style=\"font-weight: 400;\">Remember that 90s song \u201cYou Only Get What You Give\u201d? Productivity follows the same principle, and business productivity is no exception.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The effort you put into your work corresponds with the quality and quantity of the finished product.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">If you\u2019ve noticed lately that productivity metrics are off, it\u2019s time to improve your work processes where you can.\u00a0<\/span><\/p>\n<h2 class=\"heading h2\"><span style=\"font-weight: 400;\"><a id=\"two\"><\/a>3 focus areas for improving productivity<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">There are three areas of your office to focus on to improve business productivity:<\/span><\/p>\n<ol>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Workflow processes<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Employee wellbeing<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Office environment<\/span><\/li>\n<\/ol>\n<p><span style=\"font-weight: 400;\">To start, do a quick audit of these focus areas.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Make a checklist for yourself of problems to review. This will be your starting point. Now, let\u2019s look at each of these three areas and how to optimize them.\u00a0<\/span><\/p>\n<h2 class=\"heading h2\"><span style=\"font-weight: 400;\"><a id=\"three\"><\/a>Workflow processes<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">How does your team work to achieve an end product? Do they focus on one thing at a time? Or are they multitasking? Take a day or two to examine the ins and outs of <\/span>how your team works<span style=\"font-weight: 400;\"> and why they do it that way.\u00a0<\/span><\/p>\n<h3 class=\"heading h3\"><span style=\"font-weight: 400;\">Use the right tools for the job<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">You wouldn\u2019t use a single hammer to build a house\u2014you\u2019d use a nail gun. So if you\u2019re still using snail mail and a plain old telephone service (no, seriously, <\/span><a href=\"https:\/\/en.wikipedia.org\/wiki\/Plain_old_telephone_service\"><span style=\"font-weight: 400;\">that\u2019s what it\u2019s called<\/span><\/a><span style=\"font-weight: 400;\">), stop it.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Invest in <\/span><a href=\"\/us\/en\/blog\/work-from-anywhere-is-the-future-say-goodbye-to-work-from-home\/\">work-from-anywhere<\/a><span style=\"font-weight: 400;\"> technology with RingCentral. Our business phone system sets you up (in the time it takes to eat lunch) with calls, messages, and video meetings all in one app you can use on any device, wherever you are.\u00a0<\/span><\/p>\n<p><iframe sandbox=\"allow-scripts allow-same-origin allow-presentation\" title=\"RingCentral | Meet your anywhere workspace\" width=\"500\" height=\"281\" src=\"https:\/\/www.youtube.com\/embed\/U_mx0j6-KRs?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen sandbox=\"allow-same-origin allow-scripts allow-presentation\"><\/iframe><\/p>\n<p><span style=\"font-weight: 400;\">Small businesses that switched to a unified communications (UC) service experienced a <\/span><a href=\"https:\/\/info.sangoma.com\/rs\/733-KSK-625\/images\/eastern-management-group-productivity-analysis.pdf\"><span style=\"font-weight: 400;\">52%<\/span><\/a><span style=\"font-weight: 400;\"> increase in productivity. An all-in-one <a class=\"waffle-rich-text-link\" href=\"https:\/\/www.ringcentral.com\/solutions\/small-business.html\">business phone system<\/a> will streamline the amount of time it takes your team to do the everyday tasks they\u2019re already doing. As they say, work smarter, not harder. <\/span><\/p>\n<h3 class=\"heading h3\"><span style=\"font-weight: 400;\">When meetings could be emails, texts, a phone call\u2026<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">No matter where you work\u2014the office, at home, your local coffee shop, you\u2019ve thought to yourself, \u201cthis meeting could have been an email.\u201d\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Meeting times have <\/span><a href=\"https:\/\/assets.ctfassets.net\/p24lh3qexxeo\/3TarXcEbnPXd2waEzY3rIM\/5b4111f7bcb99f1954a1575340c7d31f\/SoM_2021.pdf\"><span style=\"font-weight: 400;\">increased<\/span><\/a><span style=\"font-weight: 400;\"> from 10 hours a week in the 1960s to roughly 23 hours in 2020. And workers feel the strain.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Meetings are essential, and they have their purpose, but see where you can replace an in-person meeting with a video conference, a <\/span><a href=\"\/us\/en\/blog\/how-to-choose-a-chat-app\/\">team chat<\/a><span style=\"font-weight: 400;\">, or an email.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">RingCentral\u2019s HD audio and video conferencing is a great alternative to in-person meetings and a necessity for employees working remotely. With one click, you can turn a group chat into a video meeting and vice versa.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">If you\u2019re going to have a meeting, make it productive. RingCentral lets you easily share meeting recaps with your team. Integrate apps like Slack, Trello, and Microsoft OneNote, and take advantage of screen sharing and annotation for real-time teamwork.\u00a0\u00a0<\/span><\/p>\n<p><span class=\"s1\">\t\t\t<\/p>\n<div class=\"rc-bottom-cta rc-bottom-cta__landscape\" style=\"background-color:#FF8800;flex-direction: row-reverse;\">\n<div class=\"bottom-cta-img\">\n\t\t\t\t\t<img decoding=\"async\" width=\"930\" height=\"700\" src=\"\/us\/en\/blog\/wp-content\/uploads\/2021\/06\/customer-success-platform.jpg\" class=\"responsive-image\" alt=\"How to run an ...\" \/>\t\t\t\t<\/div>\n<div class=\"bottom-cta-copy\">\n<div class=\"rc-bottom-cta__text\" style=\"color:ffffff;\">\n<h3\n\t\t\t\t\t\t\t\tclass=\"rc-bottom-cta__title headline-copy\"\n\t\t\t\t\t\t\t\tstyle=\"\"\n\t\t\t\t\t\t>How to run an effective meeting: A complete guide<\/h3>\n<\/p><\/div>\n<div class=\"rc-bottom-cta__btn-wrapper\" style=\"\">\n\t\t\t\t\t\t<a\n\t\t\t\t\t\t\t\tclass=\"btn btn-primary btn-lg rc-bottom-cta__link\"\n\t\t\t\t\t\t\t\ttitle=\"Read the Blog\"\n\t\t\t\t\t\t\t\thref=\"https:\/\/www.ringcentral.com\/us\/en\/blog\/run-an-effective-meeting\/\"\n\t\t\t\t\t\t\t\tdata-dl-name=\"Read the Blog\"\n\t\t\t\t\t\t\t\tdata-dl-element=\"button\"\n\t\t\t\t\t\t\t\tdata-dl-additional-info=\"bottom cta banner\"\n\t\t\t\t\t\t\t\tdata-no-auto-dl=\"true\"\n\t\t\t\t\t\t\t\tstyle=\"\"\n\t\t\t\t\t\t\t\tonmouseover=\"\"\n\t\t\t\t\t\t\t\tonmouseout=\"this.style.backgroundColor='';this.style.borderColor='';this.style.color='';\"\n\t\t\t\t\t\t>Read the Blog<\/a>\n\t\t\t\t\t<\/div>\n<\/p><\/div>\n<\/p><\/div>\n<p>\t<\/span><\/p>\n<h3 class=\"heading h3\"><span style=\"font-weight: 400;\">At (work) capacity<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Identify where workloads in your office are at capacity. Getting things done is the idea, but you can only do so much in one workday.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Look for tasks you can automate. With RingCentral, you can set up an automated answering service to greet callers and send them to the correct department, extension, or <\/span>voicemail inbox<span style=\"font-weight: 400;\">.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The virtual receptionist will take on some of your employees\u2019 workload. That means less time re-routing misplaced calls and more time focusing on important tasks.\u00a0<\/span><\/p>\n<h2 class=\"heading h2\"><span style=\"font-weight: 400;\"><a id=\"four\"><\/a>Employee wellbeing<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">According to a <\/span><a href=\"https:\/\/www.gallup.com\/workplace\/349484\/state-of-the-global-workplace.aspx\"><span style=\"font-weight: 400;\">Gallup study<\/span><\/a><span style=\"font-weight: 400;\"> of more than 100,000 businesses, those with a higher rate of employee engagement also see a higher productivity rate.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Since 2019, and largely due to the COVID-19 pandemic, employee engagement has dropped, as seen in the chart above. By improving your <\/span><a href=\"\/us\/en\/blog\/what-is-employee-engagement\/\">employee engagement<\/a><span style=\"font-weight: 400;\"> numbers, you can improve your productivity.\u00a0\u00a0<\/span><\/p>\n<h3 class=\"heading h3\"><span style=\"font-weight: 400;\">Healthy, wealthy, and wise<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">One way to increase productivity in a business environment is to encourage employees to take care of their physical and mental health. Make sure your employees know it\u2019s okay to use their sick time, and make sure you practice the same.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The same goes for mental health. When you do your employee well-being audit, make sure there are mental health resources available. If your team is mostly remote, consider gifting them unlimited access to a mental health app like Headspace or offer to host weekly one-on-one mental health check-ins via video conference.\u00a0<\/span><\/p>\n<h3 class=\"heading h3\"><span style=\"font-weight: 400;\">Take a break<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Regular breaks during the workday are essential to workplace productivity. Customize your break times with a Pomodoro timer. For example, set the timer to work for 90 minutes and then take a 15-minute break.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Encourage lunch breaks so team members have a chance to refresh, even if they\u2019re <\/span>working on the go<span style=\"font-weight: 400;\">. Set up a lunchtime walking club or create a quiet space where employees can meditate during their break. Regular, restorative breaks will increase productivity levels and boost employee engagement.\u00a0<\/span><\/p>\n<h2 class=\"heading h2\"><span style=\"font-weight: 400;\"><a id=\"five\"><\/a>Office environment<\/span><\/h2>\n<p><i><span style=\"font-weight: 400;\">Where<\/span><\/i><span style=\"font-weight: 400;\"> you work is just as important as <\/span><i><span style=\"font-weight: 400;\">how<\/span><\/i><span style=\"font-weight: 400;\"> you work. Take a walk around your office or ask your employees to look over their workspace. Getting work done is easier when your work environment is working for you, not against you.<\/span><\/p>\n<h3 class=\"heading h3\"><span style=\"font-weight: 400;\">Invest in ergonomics<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Notifications and procrastination can interrupt your production process, but so can an uncomfortable desk chair.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Send out a brief checklist with a how-to for employees to double-check their workspace ergonomics. For example, your computer screen should be at or just below eye level. This is the perfect height for <\/span><a href=\"\/us\/en\/blog\/video-conferencing-costs\/\">video conferencing<\/a><span style=\"font-weight: 400;\">, whether you\u2019re in gallery view or an active speaker layout.<\/span><\/p>\n<h3 class=\"heading h3\"><span style=\"font-weight: 400;\">Create a distraction-free zone<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Distractions come in all shapes and sizes. They\u2019re anything internal or external that distract you from work. Prioritizing health and well-being will address internal distractions.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">External distractions, like background noise, emails, social media, and notifications, will eat into your <\/span><a href=\"\/us\/en\/blog\/time-management-strategies-to-improve-productivity-in-the-workplace\/\">time management<\/a><span style=\"font-weight: 400;\"> plans. Know how these distractions affect your team so you can enact measures to reduce them.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">If your business doesn\u2019t offer remote or flexible work options already, consider transitioning in the future. <\/span><a href=\"https:\/\/1r4z5a9gfu1acm33245gbc10-wpengine.netdna-ssl.com\/resources-hub\/wp-content\/uploads\/sites\/8\/1hyt6te34gprdfdy6eetr6\/Modern-Workplace-2018.pdf\"><span style=\"font-weight: 400;\">64%<\/span><\/a><span style=\"font-weight: 400;\"> of business leaders said flexible work options had a positive impact on productivity. RingCentral makes managing a remote team easy. Manage your team, customize call flows, and track system activity in one <\/span>analytics portal:<\/p>\n<p><img decoding=\"async\" class=\"aligncenter size-large wp-image-44827\" src=\"\/us\/en\/blog\/wp-content\/uploads\/2020\/10\/ringcentral-analytics-1024x659.png\" alt=\"ringcentral analytics\" width=\"1024\" height=\"659\" \/><\/p>\n<h2 class=\"heading h2\"><span style=\"font-weight: 400;\">Business productivity: The key is to keep at it<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">To achieve business productivity success, you have to stick with it. Once you identify what you need to fix, you can carry out changes and see what works.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Set up a time, maybe once a quarter, to audit productivity. Stay on top of your productivity to keep working hard, instead of hardly working. <\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Highlights: Business productivity is complex, but there are ways to overhaul it and improve profitability. Focus on three main areas: Workflow, employee well-being, and office environment to improve productivity. Embrace the future and consider cloud communications as you transition to remote and flexible work options.\u00a0 &#8220;Working hard, or hardly working?&#8221; Odds are you\u2019ve heard this &#8230;<\/p>\n","protected":false},"author":29,"featured_media":48163,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[17901],"tags":[],"class_list":["post-48891","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-business-leadership"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v19.3 (Yoast SEO v27.2) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>How to improve business productivity: 3 key areas to optimize<\/title>\n<meta name=\"description\" content=\"How&#039;s your business productivity? 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