{"id":48781,"date":"2021-08-17T07:00:44","date_gmt":"2021-08-17T14:00:44","guid":{"rendered":"\/us\/en\/blog\/?p=48781"},"modified":"2025-07-02T08:54:11","modified_gmt":"2025-07-02T15:54:11","slug":"12-benefits-ringcentral-cloud-pbx-for-microsoft-teams","status":"publish","type":"post","link":"\/us\/en\/blog\/12-benefits-ringcentral-cloud-pbx-for-microsoft-teams\/","title":{"rendered":"Top 12 benefits of RingCentral Cloud PBX for Microsoft Teams"},"content":{"rendered":"<p><b>Highlights<\/b><span style=\"font-weight: 400;\">:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><a href=\"#one\"><span style=\"font-weight: 400;\">What is Direct Routing?<\/span><\/a><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><a href=\"#two\"><span style=\"font-weight: 400;\">12 benefits of RingCentral Cloud PBX for Microsoft Teams<\/span><\/a><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><a href=\"#three\"><span style=\"font-weight: 400;\">Success story: Howard Kennedy<\/span><\/a><\/li>\n<\/ul>\n<hr \/>\n<p><span style=\"font-weight: 400;\">So, you\u2019ve finally committed to Microsoft Teams (or maybe you\u2019re getting ready to commit), and you\u2019re ready to make the most out of your purchase. How do you get started? First, you want to make sure you don\u2019t overlook the one key feature Microsoft Teams does <\/span><span style=\"font-weight: 400;\">not<\/span><span style=\"font-weight: 400;\"> include: telephony.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Microsoft Teams can give you so much, but it doesn\u2019t include external telephony capabilities. That means you need to set up an entirely separate system to handle public switched telephone network (PSTN) calls to enable calls outside of your business.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The solution? <\/span><a href=\"https:\/\/www.ringcentral.com\/microsoft-teams.html\"><span style=\"font-weight: 400;\">RingCentral Cloud PBX for Microsoft Teams<\/span><\/a><span style=\"font-weight: 400;\">\u2014the best way to get the most out of your Microsoft Teams investment. RingCentral Cloud PBX for Microsoft Teams is a Direct Routing integration (more on that later) that enables telephony natively in Teams, making your RingCentral\/Teams integration a winning combo that delivers results.<\/span><\/p>\n<hr \/>\n<p><span style=\"font-weight: 400;\">\ud83d\udcda\u00a0 <\/span><span style=\"font-weight: 400;\">Learn all the facts when it comes to telephony for Microsoft Teams and find out how RingCentral can help.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\"><\/p>\n<div class=\"download-form-widget standart-download-form\" data-url=\"https:\/\/netstorage.ringcentral.com\/documents\/cavell-telephony-for-ms-teams-smb.pdf\" data-id=\"69e1d6ac35110\" id=\"69e1d6ac35110\">\n\t\t<button tabindex=\"on\"  on=\"tap:69e1d6ac35110.toggleClass(class='open')\" class=\"open-modal-download-action download-form-button\" type=\"submit\">\ud83d\udcd9 Get the white paper<\/button><\/p>\n<div class=\"download-form-modal\">\n<div class=\"download-form-modal-body\">\n<div class=\"download-form-modal-content\">\n<div class=\"download-form-modal-title\">\ud83d\udc40 \u200a Get this free white paper covering telephony for Microsoft Teams 101. <\/div>\n<form class=\"download-form SMB\" method=\"post\">\n<div class=\"download-form-part\">\n\t\t\t\t\t\t\t<input class=\"download-form-input\" aria-label=\"Full Name\" aria-required=\"true\" aria-invalid=\"false\" type=\"text\" name=\"fullname\" placeholder=\"Full Name\" data-dl-events-hover=\"true\" data-dl-element=\"text\" data-dl-additional-info=\"download form\">\n\t\t\t\t\t\t<\/div>\n<div class=\"download-form-part\">\n\t\t\t\t\t\t\t<input class=\"download-form-input\" aria-label=\"Email (please enter a work email address)\" aria-required=\"true\" aria-invalid=\"false\" type=\"email\" autocomplete=\"on\" name=\"email\" placeholder=\"Email (please enter a work email address)\" data-dl-events-hover=\"true\" data-dl-element=\"email\" data-dl-additional-info=\"download form\">\n\t\t\t\t\t\t<\/div>\n<div>\n\t\t\t\t\t\t\t<input type=\"hidden\" name=\"popup_form\" value=\"1\">\n\t\t\t\t\t\t<\/div>\n<div>\n\t\t\t\t\t\t\t<input type=\"hidden\" name=\"Lead_Entry_Source__c\" value=\"RC Blog\" class=\"download-form-input\"\/>\n\t\t\t\t\t\t<\/div>\n<div class=\"download-form-part\">\n\t\t\t\t\t\t\t<button class=\"download-form-submit\" type=\"submit\" data-dl-element=\"button\" data-no-auto-dl=\"true\" data-dl-additional-info=\"download form\" data-dl-name=\"Get it now\">Get it now<\/button>\n\t\t\t\t\t\t<\/div>\n<\/p><\/form>\n<p> \t\t\t\t\t<button on=\"tap:69e1d6ac35110.toggleClass(class='open')\" role=\"button\" tabindex=\"0\"  class=\"download-form-modal-close\"><\/button>\n\t\t\t\t<\/div>\n<div class=\"download-form-modal-thank\">Enjoy! <\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<p><\/span><\/p>\n<hr \/>\n<p><span style=\"font-weight: 400;\">When it comes to your communications stack, it\u2019s important that you have the flexibility to build it according to your exact business needs. Whether you prefer to have a single vendor or multiple vendors for communications, RingCentral provides you with the flexibility and options you need to be successful\u2014no matter which tools you choose.<\/span><\/p>\n<h2><span style=\"font-weight: 400;\"><a id=\"one\"><\/a>What is Direct Routing?<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">There are two ways to add telephony to Microsoft Teams: Microsoft Calling Plans and Direct Routing. With Microsoft Calling Plans, you can use Microsoft as your telephony carrier but <\/span><span style=\"font-weight: 400;\">there are a number of restrictions, including limited PBX functionalities and feature capabilities. Direct Routing, on the other hand, lets you choose your own telephony carrier and PBX services to connect to a PSTN. <\/span><span style=\"font-weight: 400;\">That means you can choose your own telephony carrier and PBX service (like RingCentral) and connect it to your Microsoft Teams setup.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">When choosing RingCentral for Direct Routing, you can use RingCentral for voice needs, such as lines, phone numbers, and minutes, while retaining Microsoft Teams as your messaging application provider. All incoming and outgoing calls are routed through the RingCentral cloud network using the Microsoft Teams application\u2014everything is seamlessly tied together with a native experience within the Teams interface.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Direct Routing makes it possible for you to connect RingCentral\u2019s enterprise-grade telephony with Microsoft Teams\u2019 collaboration platform so you can utilize the best of both worlds.<\/span><\/p>\n<h2><span style=\"font-weight: 400;\"><a id=\"two\"><\/a>12 benefits of RingCentral Cloud PBX for Microsoft Teams<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">So what are the top 12 benefits of choosing RingCentral Cloud PBX for Microsoft Teams? We\u2019ll tell you. <\/span><\/p>\n<hr \/>\n<p><span style=\"font-weight: 400;\">\ud83d\udd0d Grab our datasheet to have the entire <\/span><i><span style=\"font-weight: 400;\">12 benefits of RingCentral Cloud PBX for Microsoft Teams<\/span><\/i><span style=\"font-weight: 400;\"> list handy.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\"><\/p>\n<div class=\"download-form-widget standart-download-form\" data-url=\"https:\/\/netstorage.ringcentral.com\/datasheets\/cloud-pbx-for-ms-teams-smb.pdf\" data-id=\"69e1d6ac35242\" id=\"69e1d6ac35242\">\n\t\t<button tabindex=\"on\"  on=\"tap:69e1d6ac35242.toggleClass(class='open')\" class=\"open-modal-download-action download-form-button\" type=\"submit\">\ud83d\udc40 Grab the datasheet<\/button><\/p>\n<div class=\"download-form-modal\">\n<div class=\"download-form-modal-body\">\n<div class=\"download-form-modal-content\">\n<div class=\"download-form-modal-title\">\ud83d\udc40 \u200a Get this free datasheet covering RingCentral Cloud PBX for Microsoft Teams. <\/div>\n<form class=\"download-form SMB\" method=\"post\">\n<div class=\"download-form-part\">\n\t\t\t\t\t\t\t<input class=\"download-form-input\" aria-label=\"Full Name\" aria-required=\"true\" aria-invalid=\"false\" type=\"text\" name=\"fullname\" placeholder=\"Full Name\" data-dl-events-hover=\"true\" data-dl-element=\"text\" data-dl-additional-info=\"download form\">\n\t\t\t\t\t\t<\/div>\n<div class=\"download-form-part\">\n\t\t\t\t\t\t\t<input class=\"download-form-input\" aria-label=\"Email (please enter a work email address)\" aria-required=\"true\" aria-invalid=\"false\" type=\"email\" autocomplete=\"on\" name=\"email\" placeholder=\"Email (please enter a work email address)\" data-dl-events-hover=\"true\" data-dl-element=\"email\" data-dl-additional-info=\"download form\">\n\t\t\t\t\t\t<\/div>\n<div>\n\t\t\t\t\t\t\t<input type=\"hidden\" name=\"popup_form\" value=\"1\">\n\t\t\t\t\t\t<\/div>\n<div>\n\t\t\t\t\t\t\t<input type=\"hidden\" name=\"Lead_Entry_Source__c\" value=\"RC Blog\" class=\"download-form-input\"\/>\n\t\t\t\t\t\t<\/div>\n<div class=\"download-form-part\">\n\t\t\t\t\t\t\t<button class=\"download-form-submit\" type=\"submit\" data-dl-element=\"button\" data-no-auto-dl=\"true\" data-dl-additional-info=\"download form\" data-dl-name=\"Get it now\">Get it now<\/button>\n\t\t\t\t\t\t<\/div>\n<\/p><\/form>\n<p> \t\t\t\t\t<button on=\"tap:69e1d6ac35242.toggleClass(class='open')\" role=\"button\" tabindex=\"0\"  class=\"download-form-modal-close\"><\/button>\n\t\t\t\t<\/div>\n<div class=\"download-form-modal-thank\">Enjoy! <\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<p><\/span><\/p>\n<hr \/>\n<h3><span style=\"font-weight: 400;\">1. Intuitive Teams experience<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">RingCentral Cloud PBX for Microsoft Teams <\/span><span style=\"font-weight: 400;\">integrates natively into Teams, so you can still use the same Microsoft Teams interface with the power of RingCentral\u2019s telephony to back it up<\/span><span style=\"font-weight: 400;\">. And you won\u2019t have to ever worry about <\/span><span style=\"font-weight: 400;\">additional downloads, bots, or plugins<\/span><span style=\"font-weight: 400;\">\u2014what a relief! <\/span><\/p>\n<p><img decoding=\"async\" class=\"aligncenter size-full wp-image-48782\" src=\"\/us\/en\/blog\/wp-content\/uploads\/2021\/08\/Screen-Shot-2021-08-05-at-11.18.13-AM.png\" alt=\"RingCentral Cloud PBX for Microsoft Teams\" width=\"377\" height=\"250\" \/><\/p>\n<h3><span style=\"font-weight: 400;\">2. Innovative PBX features<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Access a dream list of advanced PBX features that can help boost productivity, like call controls, <a href=\"https:\/\/www.ringcentral.com\/contact-center\/interactive-voice-response.html\">IVR<\/a> and call handling, automatic call recording, reports and analytics, call queues, SMS, and fax capabilities.<\/span><\/p>\n<h3><span style=\"font-weight: 400;\">3. Unbeatable reliability<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">RingCentral Cloud PBX for Microsoft Teams has <\/span><a href=\"https:\/\/www.ringcentral.com\/us\/en\/blog\/microsoft-teams-direct-routing-why-you-need-99999-reliability\/\"><span style=\"font-weight: 400;\">99.999%<\/span><\/a><span style=\"font-weight: 400;\"> uptime SLA, which means you\u2019ll only ever experience six minutes of downtime a year. That may not seem like a big deal until you compare it with Microsoft\u2019s 99.9% uptime SLA, equating to nine hours of downtime.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">When you\u2019re running a business, nine hours of downtime can cause a lot of problems. Nine hours vs. six minutes\u2014that\u2019s a no-brainer. <\/span><span style=\"font-weight: 400;\">In fact, according to Gartner, the average cost of IT downtime is a staggering <\/span><a href=\"https:\/\/www.the20.com\/blog\/the-cost-of-it-downtime\/\"><span style=\"font-weight: 400;\">$5,600 per minute<\/span><\/a><span style=\"font-weight: 400;\">.<\/span><\/p>\n<h3><span style=\"font-weight: 400;\">4. Top-notch security\u00a0<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">With a <\/span><a href=\"https:\/\/www.govtech.com\/blogs\/lohrmann-on-cybersecurity\/2020-data-breaches-point-to-cybersecurity-trends-for-2021.html\"><span style=\"font-weight: 400;\">rise in security breaches<\/span><\/a><span style=\"font-weight: 400;\">, you should never settle for anything less than the best when it comes to protecting your business. Luckily, RingCentral\u2019s security certifications include SOC 2, SOC 3, HITRUST, FINRA, HIPAA, C5, ISO 27017, ISO 27018, and GDPR compliance\u2014meaning you will always operate securely and in accordance with industry standards.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">RingCentral also boasts seven layers of enterprise-level security:<\/span><\/p>\n<p><img decoding=\"async\" class=\"aligncenter size-full wp-image-44309\" src=\"\/us\/en\/blog\/wp-content\/uploads\/2020\/10\/seven-layers-of-security.png\" alt=\"RingCentral's seven layers of security\" width=\"533\" height=\"399\" \/><\/p>\n<h3><span style=\"font-weight: 400;\">5. Any mode, any device, anywhere<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Remote work and <\/span><a href=\"https:\/\/www.ringcentral.com\/us\/en\/blog\/hybrid-work\/\"><span style=\"font-weight: 400;\">hybrid work<\/span><\/a><span style=\"font-weight: 400;\"> are becoming the rule rather than the exception. Your team needs a telephony carrier that can adapt to this new work norm. With RingCentral Cloud PBX for Microsoft Teams, users can <\/span><span style=\"font-weight: 400;\">easily communicate with any device on mobile, desktop, or web.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">A single easy-to-use platform means your team can communicate externally and internally wherever they\u2019re working.<\/span><\/p>\n<p style=\"text-align: center;\"><strong>RingCentral Cloud PBX for Microsoft Teams architecture<\/strong><\/p>\n<p><img decoding=\"async\" class=\"aligncenter size-full wp-image-48783\" src=\"\/us\/en\/blog\/wp-content\/uploads\/2021\/08\/Screen-Shot-2021-08-05-at-11.20.29-AM.png\" alt=\"RingCentral Cloud PBX for Microsoft Teams architecture\" width=\"743\" height=\"152\" \/><\/p>\n<h3><span style=\"font-weight: 400;\">6. Flexible according to your needs<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">With RingCentral Cloud PBX for Microsoft Teams, you can count on flexibility and scalability. Quickly add new users within a few seconds as your business and team grows.\u00a0<\/span><\/p>\n<h3><span style=\"font-weight: 400;\">7. Ready to deploy<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Managing a new technical setup and getting it off the ground can be a pain. Save yourself the headache by letting RingCentral take over the complicated work for you. RingCentral can help maintain and operate your complete high-availability Teams Direct Routing infrastructure using Microsoft-certified session border controllers (SBC)\u2014so you don\u2019t have to.<\/span><\/p>\n<h3><span style=\"font-weight: 400;\">8. Out-of-the-box integrations<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Have some fun and customize your workflows with 250+ integrations in the<\/span><a href=\"http:\/\/apps.ringcentral.com\/\"> <span style=\"font-weight: 400;\">RingCentral App Gallery<\/span><\/a> <span style=\"font-weight: 400;\">and open APIs through the<\/span><a href=\"http:\/\/developer.ringcentral.com\/\"> <span style=\"font-weight: 400;\">RingCentral developer portal<\/span><\/a><span style=\"font-weight: 400;\">. You and your team can work directly from your favorite apps, like Salesforce, Google Cloud, Zendesk, ServiceNow, and many more.<\/span><\/p>\n<p><img decoding=\"async\" class=\"aligncenter size-full wp-image-48760\" src=\"\/us\/en\/blog\/wp-content\/uploads\/2021\/08\/Screen-Shot-2021-08-04-at-10.09.13-AM.png\" alt=\"RingCentral integrations\" width=\"557\" height=\"264\" \/><\/p>\n<h3><span style=\"font-weight: 400;\">9. In-depth analytics<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Identify key trends, set automated alerts, access quality of service, and more with RingCentral\u2019s analytics portal. Complete visibility into all your voice communications in Teams will completely change the way you strategize your communications approach.<\/span><\/p>\n<p><img decoding=\"async\" class=\"aligncenter size-full wp-image-43656\" src=\"\/us\/en\/blog\/wp-content\/uploads\/2020\/09\/contact-center-analytics.png\" alt=\"customer service analytics\" width=\"510\" height=\"400\" \/><\/p>\n<h3><span style=\"font-weight: 400;\">10. Global calling\u00a0<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Choose <\/span><a href=\"https:\/\/www.ringcentral.com\/us\/en\/blog\/extending-the-value-of-microsoft-teams-with-ringcentral-cloud-pbx-free-webinar\/\"><span style=\"font-weight: 400;\">RingCentral as your telephony carrier<\/span><\/a><span style=\"font-weight: 400;\">, and you\u2019ll have access to local and toll-free numbers in 110+ countries. On top of that, you\u2019ll have the power to reach 40+ countries, up from the 26 countries that Microsoft Calling Plans offers.<\/span><\/p>\n<h3><span style=\"font-weight: 400;\">11. Better voice quality<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Who doesn\u2019t want superior voice quality? Your voice traffic will travel through RingCentral\u2019s cloud network, which means traffic going to Microsoft\u2019s data centers is reduced, leading to better voice quality.<\/span><\/p>\n<h3><span style=\"font-weight: 400;\">12. Simplified management<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Centrally manage and organize your entire user base from one intuitive interface. Take advantage of Single Sign-on (SSO), so users can be automatically authenticated and connected to their RingCentral communications account when they log in to Microsoft Teams.<\/span><\/p>\n<p><img decoding=\"async\" class=\"aligncenter size-full wp-image-48785\" src=\"\/us\/en\/blog\/wp-content\/uploads\/2021\/08\/Screen-Shot-2021-08-05-at-11.40.43-AM.png\" alt=\"single sign-on sso\" width=\"370\" height=\"214\" \/><\/p>\n<h2><span style=\"font-weight: 400;\"><a id=\"three\"><\/a>Success story: Howard Kennedy\u00a0<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">Let\u2019s take a look at how one business found success using RingCentral Cloud PBX for Microsoft Teams.<\/span><\/p>\n<p><a href=\"https:\/\/www.ringcentral.com\/gb\/en\/whyringcentral\/casestudies\/howard-kennedy.html\"><span style=\"font-weight: 400;\">Howard Kennedy<\/span><\/a><span style=\"font-weight: 400;\">, a prestigious law firm in London, was looking to improve and consolidate their communications for over 400 employees after a merger and a big office move.\u00a0<\/span><span style=\"font-weight: 400;\">\u201cWe already had different applications and vendors for everything,\u201d Jonathan Freedman, Head of Technology and Security at Howard Kenndy, explains.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u201cWe still had the on-premises phone and voicemail systems, several apps for video and audio conferencing, a standalone service for fax-to-email, and our company-issued mobile handsets, and now we had a new collaboration tool which brought us up to seven primary communication solutions\u2014none of which were integrated.\u201d<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Howard Kennedy needed an all-in-one, easy-to-use solution that could grow with their business and adapt to a workforce that was becoming more mobile.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">That\u2019s where <\/span><a href=\"https:\/\/www.ringcentral.com\/\"><span style=\"font-weight: 400;\">RingCentral<\/span><\/a><span style=\"font-weight: 400;\"> entered the picture.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Freedman shared, \u201c<\/span><span style=\"font-weight: 400;\">RingCentral took us from having to support seven communication platforms\u2014none integrated with the others\u2014to one unified communications platform for everything.\u201d<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Howard Kennedy implemented RingCentral Cloud PBX for Microsoft Teams with ease, and as a result, has been able to take advantage of enterprise-grade telephony and stronger reliability.<\/span><\/p>\n<p><span style=\"font-weight: 400;\"><\/p>\n<div class=\"quote-text-break-point-large\">\n<p class=\"quote-text\"><\/span><span style=\"font-weight: 400;\">\u201c<\/span><span style=\"font-weight: 400;\">RingCentral Cloud PBX for Teams integrated effortlessly into our Microsoft Teams environment. On top of this, RingCentral had 99.999% availability and a solid reputation for business telephony.\u201d <\/p>\n<p class=\"quote-text-author\">Jonathan Freedman, Head of Technology and Security at Howard Kennedy<\/p>\n<\/p><\/div>\n<p>\t<\/span><\/p>\n<h2><span style=\"font-weight: 400;\">Let\u2019s wrap things up<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">So there you have it, the top 12 benefits of using RingCentral Cloud PBX for Microsoft Teams. Empower your team with the ultimate winning combo: RingCentral\u2019s leading telephony solution and Microsoft Teams.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Whether your business already uses Microsoft Teams or is considering it, let RingCentral help you finish the job with enterprise-grade telephony and much more.<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Highlights: What is Direct Routing? 12 benefits of RingCentral Cloud PBX for Microsoft Teams Success story: Howard Kennedy So, you\u2019ve finally committed to Microsoft Teams (or maybe you\u2019re getting ready to commit), and you\u2019re ready to make the most out of your purchase. How do you get started? First, you want to make sure you &#8230;<\/p>\n","protected":false},"author":29,"featured_media":48851,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[17901,35385],"tags":[35588,2898,15345],"class_list":["post-48781","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-business-leadership","category-open-platform","tag-direct-routing","tag-integrations","tag-microsoft-teams"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v19.3 (Yoast SEO v27.2) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Top 12 benefits of RingCentral Cloud PBX for Microsoft Teams | RingCentral Blog<\/title>\n<meta name=\"description\" content=\"How can you make the most out of your Microsoft Teams investment? 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