{"id":48663,"date":"2021-07-27T13:05:21","date_gmt":"2021-07-27T20:05:21","guid":{"rendered":"\/us\/en\/blog\/?p=48663"},"modified":"2026-02-01T22:40:58","modified_gmt":"2026-02-02T06:40:58","slug":"hybrid-work-for-startups","status":"publish","type":"post","link":"\/us\/en\/blog\/hybrid-work-for-startups\/","title":{"rendered":"Why the tech industry is looking to hybrid work for startups"},"content":{"rendered":"<p>Workplaces across the globe have fast-tracked flexible work initiatives to cater to increasingly dispersed staff. The widespread transition away from traditional office spaces in favor of remote work accelerated digital transformation.<\/p>\n<p>As companies adopt remote and hybrid work models, the boundaries between work and home continue to blur. Organizations have recognized the benefits of remote flexibility, demonstrating that staff can be productive even when they\u2019re not sharing the same workspace.<\/p>\n<p>Startups are no exception in this case. Previously, the plan for startups was always to have the team together in a brick-and-mortar space to encourage collaboration and agility. But as new communication tools disrupt the way business is done, the dynamic for startups has evolved, too.<\/p>\n<p>Led by the tech industry, multinational conglomerates and startups alike are pursuing hybrid work, using the cloud to break down silos between the physical and digital world to create models that combine the best of both and are fit for modern working life.<\/p>\n<p>In this article, we&#8217;ll cover:<\/p>\n<ul>\n<li><a href=\"#one\">What is a &#8220;hybrid workplace model&#8221;?<\/a><\/li>\n<li><a href=\"#two\">Why startups are adopting a hybrid work model<\/a><\/li>\n<li><a href=\"#three\">How to create a hybrid workplace for your startup<\/a><\/li>\n<\/ul>\n<hr \/>\n<p>\ud83d\udc40 Is your startup fully prepared for hybrid work? Set your business up for success with our <em>State of Hybrid Work<\/em> report.<\/p>\n<div class=\"download-form-widget standart-download-form\" data-url=\"https:\/\/netstorage.ringcentral.com\/report\/2021_state_of_hybrid_work.pdf\" data-id=\"69d4bede39665\" id=\"69d4bede39665\">\n\t\t<button tabindex=\"on\"  on=\"tap:69d4bede39665.toggleClass(class='open')\" class=\"open-modal-download-action download-form-button\" type=\"submit\"> Get the report<\/button><\/p>\n<div class=\"download-form-modal\">\n<div class=\"download-form-modal-body\">\n<div class=\"download-form-modal-content\">\n<div class=\"download-form-modal-title\"> Get this free report to learn how to navigate hybrid work.<\/div>\n<form class=\"download-form SMB\" method=\"post\">\n<div class=\"download-form-part\">\n\t\t\t\t\t\t\t<input class=\"download-form-input\" aria-label=\"Full Name\" aria-required=\"true\" aria-invalid=\"false\" type=\"text\" name=\"fullname\" placeholder=\"Full Name\" data-dl-events-hover=\"true\" data-dl-element=\"text\" data-dl-additional-info=\"download form\">\n\t\t\t\t\t\t<\/div>\n<div class=\"download-form-part\">\n\t\t\t\t\t\t\t<input class=\"download-form-input\" aria-label=\"Email (please enter a work email address)\" aria-required=\"true\" aria-invalid=\"false\" type=\"email\" autocomplete=\"on\" name=\"email\" placeholder=\"Email (please enter a work email address)\" data-dl-events-hover=\"true\" data-dl-element=\"email\" data-dl-additional-info=\"download form\">\n\t\t\t\t\t\t<\/div>\n<div>\n\t\t\t\t\t\t\t<input type=\"hidden\" name=\"popup_form\" value=\"1\">\n\t\t\t\t\t\t<\/div>\n<div>\n\t\t\t\t\t\t\t<input type=\"hidden\" name=\"Lead_Entry_Source__c\" value=\"RC Blog\" class=\"download-form-input\"\/>\n\t\t\t\t\t\t<\/div>\n<div class=\"download-form-part\">\n\t\t\t\t\t\t\t<button class=\"download-form-submit\" type=\"submit\" data-dl-element=\"button\" data-no-auto-dl=\"true\" data-dl-additional-info=\"download form\" data-dl-name=\"Get it now\">Get it now<\/button>\n\t\t\t\t\t\t<\/div>\n<\/p><\/form>\n<p> \t\t\t\t\t<button on=\"tap:69d4bede39665.toggleClass(class='open')\" role=\"button\" tabindex=\"0\"  class=\"download-form-modal-close\"><\/button>\n\t\t\t\t<\/div>\n<div class=\"download-form-modal-thank\">Enjoy! <\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<hr \/>\n<h2 class=\"heading h2\"><strong><a id=\"one\"><\/a><a id=\"what\"><\/a>What is a <a href=\"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/hybrid-work-model\/\">hybrid workplace model<\/a>?<\/strong><\/h2>\n<p><span style=\"font-weight: 400\">A hybrid model of work arranges for employees to work some of their time on-site (from the office) and some from another remote location.\u00a0<\/span><\/p>\n<p>The adoption of flexible work models has shown organizations that their workers are adaptable and that a change of location and juggling competing priorities doesn\u2019t necessarily mean a loss of <a href=\"https:\/\/www.ringcentral.com\/us\/en\/blog\/task-management-software\/\">productivity<\/a>.<\/p>\n<p>While established enterprises are unlikely to abandon office work altogether, they\u2019re more receptive to hybrid work arrangements. Tech firms like Apple and Facebook, alongside retail giant Amazon, have been leading the charge when it comes to reimagining working models to incorporate remote teams.<\/p>\n<p>Even government sectors have moved away from requiring full-time office presence, with many federal employees now enjoying permanent <a href=\"https:\/\/www.ringcentral.com\/us\/en\/blog\/will-we-work-from-home-forever\/\">work-from-home capabilities<\/a>.<\/p>\n<p><a href=\"https:\/\/ringcentral.valuestoryapp.com\/hybrid-personality\" target=\"_blank\" rel=\"noopener noreferrer\"><img decoding=\"async\" class=\"aligncenter size-full wp-image-49580\" src=\"\/us\/en\/blog\/wp-content\/uploads\/2021\/09\/card_1.png\" alt=\"Hybrid work personality quiz\" width=\"2048\" height=\"1072\" \/><\/a><\/p>\n<h2 class=\"heading h2\"><span style=\"font-weight: 400\"><a id=\"two\"><\/a><a id=\"why\"><\/a><strong>Why startups are adopting a hybrid work model<\/strong><\/span><\/h2>\n<h3 class=\"heading h3\"><strong>Preparing for a hybrid future<\/strong><\/h3>\n<p><span style=\"font-weight: 400\">Embracing a future-forward approach, the biggest names in Silicon Valley are flocking to become co-founders of startups that deliver digital tools for remote workers. Cloud-based communications solutions and collaboration tools that facilitate global team interactions and the provision of remote support represent the future of work, and this is something they\u2019re embracing.<\/span><\/p>\n<p><span style=\"font-weight: 400\">Platforms like RingCentral are helping users to make the most of their new hybrid workspaces while maintaining consistently excellent customer experiences. RingCentral Engage Digital\u2122, for example, gives call center agents the ability to work from anywhere, managing multiple customer conversations from one <\/span><a href=\"\/us\/en\/blog\/why-unified-communications-is-critical-to-long-term-remote-work\/\">unified platform<\/a><span style=\"font-weight: 400\">.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400\">\u00a0<\/span><span style=\"font-weight: 400\">Whether your customer service team is in the office, operating from co-working spaces, or from somewhere more remote, they can access all essential metrics and analytics across various customer touchpoints to supercharge the <\/span><a href=\"\/us\/en\/blog\/customer-survey\/\">customer experience<\/a><span style=\"font-weight: 400\">\u00a0they provide.\u00a0<\/span><\/p>\n<h3 class=\"heading h3\"><strong>Easier connections and teamwork<\/strong><\/h3>\n<p><span style=\"font-weight: 400\">Face-to-face communication has always been a valuable part of the office experience, but that doesn\u2019t mean it\u2019s absent from remote work. With a hybrid working model, the office can remain the central hub for in-person interactions, and remote work can provide opportunities for personal interactions as well.<\/span><\/p>\n<p><span style=\"font-weight: 400\">\u00a0<\/span><span style=\"font-weight: 400\">With the right resources, remote workers can make personal connections and engage in teamwork online. <\/span><a href=\"\/us\/en\/blog\/5-creative-ways-to-use-video-meetings-at-work\/\">Video meeting technology<\/a><span style=\"font-weight: 400\"> and <\/span>conferencing solutions<span style=\"font-weight: 400\"> can have a substantial impact on the way workers interact.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400\">\u00a0<\/span><span style=\"font-weight: 400\">The location of our work may have changed, but high-touch teamwork can be supported wherever teams are based. <a href=\"https:\/\/www.ringcentral.com\">RingCentral<\/a>, for example, allows hybrid teams to stay in touch via group chats and <a href=\"https:\/\/www.ringcentral.com\/video-call.html\">video calls<\/a> while also tracking shared tasks and sharing files:\u00a0<\/span><\/p>\n<p><img decoding=\"async\" class=\"aligncenter size-full wp-image-44137\" src=\"\/us\/en\/blog\/wp-content\/uploads\/2020\/03\/drag-files-GIF.gif\" alt=\"drag files in ringcentral app\" width=\"800\" height=\"633\" \/><\/p>\n<p>You can even invite outside stakeholders to join team chats and video calls, so everyone can keep track of projects in the same place.<\/p>\n<h3 class=\"heading h3\"><strong>Cost-effective solutions<\/strong><\/h3>\n<p><span style=\"font-weight: 400\">Tech giants and venture capital execs are embracing this trend because they see the potential of virtual communications tools to make remote teamwork easier and more economical. With a system like RingCentral, they know they can run a fully functioning <\/span><a href=\"\/us\/en\/blog\/contact-center-digital-services-toolkit\/\">contact center<\/a><span style=\"font-weight: 400\"> for support from anywhere and save serious money on real estate.<\/span><\/p>\n<p><span style=\"font-weight: 400\">Adopting these solutions improves a business\u2019s long-term digital engagement and revenue potential. By embracing hybrid work and integrating AI and machine learning trends into customer service provisions, they can become a multi-channel operation, meeting customers wherever it\u2019s most convenient for them.<\/span><\/p>\n<p><span style=\"font-weight: 400\">\u00a0<\/span><span style=\"font-weight: 400\">Not only this but all-in-one digital communications platforms with <\/span><a href=\"\/us\/en\/blog\/omnichannel-vs-multichannel-whats-the-difference\/\">omnichannel capabilities<\/a><span style=\"font-weight: 400\"> decrease hardware costs, too.<\/span><\/p>\n<h3 class=\"heading h3\"><strong>A smaller carbon footprint<\/strong><\/h3>\n<p><span style=\"font-weight: 400\">Another reason tech entrepreneurs are looking to invest in resources that facilitate hybrid work is to reduce their carbon footprint and promote sustainability. As more businesses are becoming eco-conscious, choosing to <\/span><a href=\"\/us\/en\/blog\/what-is-telecommuting\/\">telecommute<\/a><span style=\"font-weight: 400\"> rather than use real-world transportation is a simple way to reduce employees\u2019 greenhouse emissions.<\/span><\/p>\n<h2 class=\"heading h2\"><a id=\"three\"><\/a><a id=\"how\"><\/a><strong>How to create a hybrid workplace for your startup<\/strong><\/h2>\n<h3 class=\"heading h3\"><strong>1. Integrate secure communications tools<\/strong><\/h3>\n<p><span style=\"font-weight: 400\">Once you\u2019ve decided to implement a hybrid work week, you need the tools to make sure your employees can communicate effectively with each other and customers and that these channels are <\/span>secure<span style=\"font-weight: 400\"> to protect your intellectual property.<\/span><\/p>\n<p><span style=\"font-weight: 400\">Cybersecurity should be top of the agenda if your business deals with sensitive data, such as if you run a healthcare organization. Likewise, you want assurances that your internal communications will not be intercepted.\u00a0\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400\">Here, RingCentral can give you peace of mind, offering a <\/span>multi-layered security strategy<span style=\"font-weight: 400\"> and service cloud security measures like anti-malware, endpoint detection and response, and security analytics for threat detection.\u00a0<\/span><\/p>\n<h3 class=\"heading h3\"><strong>2. Pick an all-in-one cloud solution<\/strong><\/h3>\n<p><span style=\"font-weight: 400\">The more connected your business phone system is, the easier it will be to maintain communication among colleagues during remote work days. Being able to <a href=\"\/us\/en\/blog\/the-real-business-value-of-cloud-communications-platforms\/\">manage calls, messages, and video meetings<\/a> in <\/span>one app<span style=\"font-weight: 400\"> makes workflows more efficient and interacting with your team effortless, as you don\u2019t need to toggle between apps to get things done:\u00a0<\/span><\/p>\n<p><img decoding=\"async\" class=\"aligncenter size-full wp-image-45540\" src=\"\/us\/en\/blog\/wp-content\/uploads\/2020\/12\/Frame-6.png\" alt=\"\" width=\"930\" height=\"700\" \/><\/p>\n<p><span style=\"font-weight: 400\">Time is money for startups, and this kind of streamlined efficiency will protect your burn rate.\u00a0<\/span><\/p>\n<h3 class=\"heading h3\"><strong>3. Prioritize customer experience\u00a0<\/strong><\/h3>\n<p><span style=\"font-weight: 400\">Ultimately, your transition to a hybrid work model shouldn\u2019t compromise the customer experience. Your customer should be the priority and enjoy the same level of service wherever your employees are based.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400\">Your aim should be to create a memorable buying experience and for interactions with your brand to be positive. To make customers feel valued, have a good knowledge base to draw from, supported by <\/span>call logs<span style=\"font-weight: 400\"> and information from past interactions.<\/span><\/p>\n<p><span style=\"font-weight: 400\">You don\u2019t need to be in the office to exchange client details with teammates. When an agent requires more intel on a particular caller, all they\u2019ll have to do is message or <\/span>video call<span style=\"font-weight: 400\"> a team member with more experience.\u00a0<\/span><\/p>\n<h2 class=\"heading h2\"><strong>Highlights<\/strong><\/h2>\n<p><span style=\"font-weight: 400\">To summarize what we said above:\u00a0<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">\u00a0<\/span><span style=\"font-weight: 400\">A hybrid work model lets employees combine remote and office work.<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Industry leaders are increasingly looking for an entry point into new marketplaces by providing digital tools for remote work.\u00a0<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">\u00a0<\/span><span style=\"font-weight: 400\">RingCentral can supercharge your customer care.<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Virtual communications tools can cut your business costs. RingCentral lets you run a fully functioning contact center without the expense of real estate space or hardware costs.\u00a0<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">RingCentral\u2019s integrations can boost productivity.<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">You should consider cybersecurity when picking an all-in-one communications solution.<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">You must always make the customer experience your priority.\u00a0<\/span><\/li>\n<\/ul>\n<h2 class=\"heading h2\"><strong>Start your hybrid work journey today<\/strong><\/h2>\n<p><span style=\"font-weight: 400\">Organizations continue to develop hybrid models that combine physical and digital work environments. As more organizations pursue remote work initiatives and flexible schedules, those planning for a future of hybrid working should consider investing in a <\/span><a href=\"\/us\/en\/blog\/what-is-cloud-communications\/\">cloud communications platform<\/a><span style=\"font-weight: 400\"> to maintain service standards and ensure effortless interactions between colleagues.<\/span><\/p>\n<p><span style=\"font-weight: 400\">Using an all-in-one and intuitive platform can enhance the productivity of your workers and help them to deliver reliable and high-quality customer experiences, ensuring positive interactions with your brand in the future.\u00a0\u00a0<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Workplaces across the globe have fast-tracked flexible work initiatives to cater to increasingly dispersed staff. The widespread transition away from traditional office spaces in favor of remote work accelerated digital transformation. As companies adopt remote and hybrid work models, the boundaries between work and home continue to blur. Organizations have recognized the benefits of remote &#8230;<\/p>\n","protected":false},"author":1143,"featured_media":48606,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[17901,18390,18669,18722],"tags":[24015,1189],"class_list":["post-48663","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-business-leadership","category-communication-and-collaboration","category-verticals","category-startups","tag-high-tech","tag-startup"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v19.3 (Yoast SEO v27.2) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Why the tech industry is looking to hybrid work for startups | RingCentral Blog<\/title>\n<meta name=\"description\" content=\"Hybrid work is quickly becoming the norm for businesses of all sizes, and startups are no exception. Learn ways to bring hybrid work to your team.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.ringcentral.com\/us\/en\/blog\/hybrid-work-for-startups\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Why the tech industry is looking to hybrid work for startups\" \/>\n<meta property=\"og:description\" content=\"Hybrid work is quickly becoming the norm for businesses of all sizes, and startups are no exception. Learn ways to bring hybrid work to your team.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.ringcentral.com\/us\/en\/blog\/hybrid-work-for-startups\/\" \/>\n<meta property=\"og:site_name\" content=\"RingCentral Blog\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/ringcentral\" \/>\n<meta property=\"article:published_time\" content=\"2021-07-27T20:05:21+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2026-02-02T06:40:58+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.ringcentral.com\/us\/en\/blog\/wp-content\/uploads\/2021\/07\/RTO-Blog.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"930\" \/>\n\t<meta property=\"og:image:height\" content=\"700\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Eric Kenney\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@ringcentral\" \/>\n<meta name=\"twitter:site\" content=\"@ringcentral\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Eric Kenney\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"7 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/hybrid-work-for-startups\/#article\",\"isPartOf\":{\"@id\":\"\/us\/en\/blog\/hybrid-work-for-startups\/\"},\"author\":{\"name\":\"Eric Kenney\",\"@id\":\"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/#\/schema\/person\/da5fbf1896fb9da25cdf83a5ab2683a2\"},\"headline\":\"Why the tech industry is looking to hybrid work for startups\",\"datePublished\":\"2021-07-27T20:05:21+00:00\",\"dateModified\":\"2026-02-02T06:40:58+00:00\",\"mainEntityOfPage\":{\"@id\":\"\/us\/en\/blog\/hybrid-work-for-startups\/\"},\"wordCount\":1334,\"publisher\":{\"@id\":\"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/#organization\"},\"image\":{\"@id\":\"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/hybrid-work-for-startups\/#primaryimage\"},\"thumbnailUrl\":\"\/us\/en\/blog\/wp-content\/uploads\/2021\/07\/RTO-Blog.jpg\",\"keywords\":[\"high tech\",\"startup\"],\"articleSection\":[\"Business &amp; leadership\",\"Communication &amp; collaboration\",\"Industry insights\",\"Startups\"],\"inLanguage\":\"en-US\"},{\"@type\":\"WebPage\",\"@id\":\"\/us\/en\/blog\/hybrid-work-for-startups\/\",\"url\":\"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/hybrid-work-for-startups\/\",\"name\":\"Why the tech industry is looking to hybrid work for startups | RingCentral Blog\",\"isPartOf\":{\"@id\":\"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/hybrid-work-for-startups\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/hybrid-work-for-startups\/#primaryimage\"},\"thumbnailUrl\":\"\/us\/en\/blog\/wp-content\/uploads\/2021\/07\/RTO-Blog.jpg\",\"datePublished\":\"2021-07-27T20:05:21+00:00\",\"dateModified\":\"2026-02-02T06:40:58+00:00\",\"description\":\"Hybrid work is quickly becoming the norm for businesses of all sizes, and startups are no exception. 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