{"id":48108,"date":"2021-06-21T17:04:37","date_gmt":"2021-06-22T00:04:37","guid":{"rendered":"\/us\/en\/blog\/?p=48108"},"modified":"2023-01-30T05:10:16","modified_gmt":"2023-01-30T13:10:16","slug":"global-connect-network","status":"publish","type":"post","link":"\/us\/en\/blog\/global-connect-network\/","title":{"rendered":"Everything you need to know about RingCentral&#8217;s global network"},"content":{"rendered":"<p><b>Highlights:<\/b><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Global businesses face one common challenge: working together cohesively.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Without the right communications solution, offices in different regions can easily become siloed and work separately.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Our <\/span><b>Global Connect Network<\/b><span style=\"font-weight: 400;\"> (the architecture behind RingCentral Global MVP\u2122) provides a seamless user experience no matter where workers are located in the world.<\/span><\/li>\n<\/ul>\n<hr \/>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">Back in the days when coworker and cubemate were basically interchangeable terms, working together was easy.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Today\u2019s businesses, however, are increasingly global, with employees and offices spread out across different regions and countries.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Going global has a lot of perks, but it makes one thing much more challenging: <\/span><b>working together<\/b><span style=\"font-weight: 400;\">. All too often, offices can\u2019t easily communicate with each other, teams may lack alignment, and work becomes siloed. When this happens, collaboration breaks down and business crumbles.<\/span><\/p>\n<h2><b>The communications challenge faced by global businesses<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">Operating on a global scale is often a double-edged sword. Working across regions can open up new markets and other opportunities. But at the same time, the very nature of being geographically spread out creates barriers that can interfere with effective operations.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">For example, working with local telecom vendors and carriers to provision services to each new geography may seem like a good way to navigate regional requirements. But the resulting patchwork of solutions can then inhibit global collaboration.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\t\t\t<\/p>\n<div class=\"rc-bottom-cta rc-bottom-cta__landscape\" style=\"background-color:#FF8800;flex-direction: row-reverse;\">\n<div class=\"bottom-cta-img\">\n\t\t\t\t\t<img decoding=\"async\" width=\"930\" height=\"700\" src=\"\/us\/en\/blog\/wp-content\/uploads\/2021\/03\/4-reasons-why-your-hybrid-workforce-needs-the-cloud.png\" class=\"responsive-image\" alt=\"Don&#8217;t ...\" \/>\t\t\t\t<\/div>\n<div class=\"bottom-cta-copy\">\n<div class=\"rc-bottom-cta__text\" style=\"color:ffffff;\">\n<h3\n\t\t\t\t\t\t\t\tclass=\"rc-bottom-cta__title headline-copy\"\n\t\t\t\t\t\t\t\tstyle=\"\"\n\t\t\t\t\t\t>Don&#8217;t silo your business. Keep your entire organization connected\u2014wherever your workers are.<\/h3>\n<\/p><\/div>\n<div class=\"rc-bottom-cta__btn-wrapper\" style=\"\">\n\t\t\t\t\t\t<a\n\t\t\t\t\t\t\t\tclass=\"btn btn-primary btn-lg rc-bottom-cta__link\"\n\t\t\t\t\t\t\t\ttitle=\"Get the eBook\"\n\t\t\t\t\t\t\t\thref=\"https:\/\/www.ringcentral.com\/connect_global_workforce_with_uc.html\"\n\t\t\t\t\t\t\t\tdata-dl-name=\"Get the eBook\"\n\t\t\t\t\t\t\t\tdata-dl-element=\"button\"\n\t\t\t\t\t\t\t\tdata-dl-additional-info=\"bottom cta banner\"\n\t\t\t\t\t\t\t\tdata-no-auto-dl=\"true\"\n\t\t\t\t\t\t\t\tstyle=\"\"\n\t\t\t\t\t\t\t\tonmouseover=\"\"\n\t\t\t\t\t\t\t\tonmouseout=\"this.style.backgroundColor='';this.style.borderColor='';this.style.color='';\"\n\t\t\t\t\t\t>Get the eBook<\/a>\n\t\t\t\t\t<\/div>\n<\/p><\/div>\n<\/p><\/div>\n<p>\t<\/span><\/p>\n<p><span style=\"font-weight: 400;\">That\u2019s because those solutions may not work seamlessly together, requiring extra steps to share information and making collaboration an afterthought. The more effort that is required to work together, the greater the risk that blind spots and silos will develop across locations.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The simplest way to relieve this critical pain point and <\/span><a href=\"https:\/\/www.ringcentral.com\/connect_global_workforce_with_uc.html\"><span style=\"font-weight: 400;\">connect your global workforce<\/span><\/a><span style=\"font-weight: 400;\">? Deploying a reliable, cloud-based solution that\u2019s available everywhere\u2014and in every language\u2014you do business.<\/span><\/p>\n<h2><b>The RingCentral Global Connect Network<\/b><b>\u2122<\/b><b> difference<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">It wasn\u2019t long ago that this connection challenge across dispersed locations was virtually unavoidable. Historically, most offices used legacy on-premises PBX solutions to support each unique location\u2014and differences between systems created natural barriers to easy communication.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">For example, in the same office, calling a colleague might be as easy as pulling up their name in a directory. But on separate systems, calling a coworker in another country would require dialing codes, international calling minutes, and other complexities.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Setting up and maintaining multiple PBX systems can be complicated and costly too, so there\u2019s ultimately a greater burden managing systems that aren\u2019t as effective at enabling global collaboration in the first place. But our <\/span><b>Global Connect Network<\/b><span style=\"font-weight: 400;\"> was designed with precisely these challenges in mind.<\/span><\/p>\n<h2 class=\"heading h2\"><b>What is the Global Connect Network?\u00a0<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">Our<\/span><b> Global Connect Network <\/b><span style=\"font-weight: 400;\">is the infrastructure behind <\/span><b>Global MVP<\/b><span style=\"font-weight: 400;\">, our message, video, and phone solution for global businesses. It\u2019s built from the ground up to provide a seamless experience wherever your offices are.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">What does this mean? Well, many providers lease lines or outsource service delivery to others, which results in lesser reliability and quality of communications.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Our network, however, interconnects directly with 45+ carriers and 200+ service providers, whether telcos or internet service providers. This means we\u2019ve established our own backbone and developed our own peering relationships to provide carrier-grade reliability and quality of service. We handle all of the interconnects so our users don\u2019t have to set up their own PBX servers or manage multiple carriers around the globe.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The cloud, of course, is essential to delivering such an experience and ecosystem. Unlike other cloud services, however, we created a content delivery network capable of performing symmetric processing on the fly. This means <\/span><span style=\"font-weight: 400;\">if<\/span><span style=\"font-weight: 400;\"> any service goes offline, the next closest facility would simply pick up the work it had been doing seamlessly, with no interruptions to your work.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">All of your locations across the world enjoy the same communications experience while keeping management simple for your IT team. Our framework removes the complexity and headaches so you\u2019re not burdened with setting up your own PBX servers and managing multiple carrier service providers around the globe. And if you decide to expand locations, we already have you covered.<\/span><\/p>\n<h2 class=\"heading h2\"><b>What does Global MVP offer?<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">With RingCentral <\/span><a href=\"https:\/\/www.ringcentral.com\/office\/features\/global-office-communications\/overview.html\"><b>Global MVP<\/b><\/a><span style=\"font-weight: 400;\">, the end-user experience is top of mind. We deliver a single global UCaaS solution from the cloud that gives end users <\/span><b>a local calling experience regardless of their location or device<\/b><span style=\"font-weight: 400;\">.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">End users never have to worry about international numbers, multiple carriers, device configurations, or anything besides dialing when they call or meet with their teams. <\/span><span style=\"font-weight: 400;\">F<\/span><span style=\"font-weight: 400;\">rom the end user\u2019s perspective, regardless of their location, the experience and call quality is the same as calling from their desks.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">But it\u2019s much more than a consistent experience. Here are other ways Global MVP is a compliant and reliable solution:<\/span><\/p>\n<h3 class=\"heading h3\"><b>Global footprint<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">Available with local PSTN in <\/span><b>45 countries<\/b><span style=\"font-weight: 400;\"> and <\/span><b>18 languages<\/b><span style=\"font-weight: 400;\"> with local and toll-free numbers in over <\/span><b>105 countries and territories<\/b><span style=\"font-weight: 400;\"> around the world, Global MVP has you covered wherever you expand to or already have branches in.\u00a0<\/span><\/p>\n<h3 class=\"heading h3\"><b>Multinational regulatory compliance<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">As they say, the devil is in the details\u2014and many businesses don\u2019t anticipate all of the regulatory hurdles involved in setting up communications in another country.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The biggest challenge is creating<\/span><span style=\"font-weight: 400;\"> that \u201cseamless\u201d experience from one country to another, since different countries have different regulations and are at different stages of their adoption of telephony infrastructure.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Things like <\/span><b>compliance with local laws and regulations, licensing, emergency services, device and power specifications,<\/b><span style=\"font-weight: 400;\"> and other geographical differences all increase the cost and complexity of provisioning communications to new locations. But as a global provider, we are deeply familiar with the requirements of our markets, and we deliver a uniform experience that is locally compliant.<\/span><\/p>\n<h3 class=\"heading h3\"><b>Reliability<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">Global businesses rely on being able to readily connect with all their locations as needed. But regional differences in service reliability can make this a challenge.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">With Global MVP, it doesn\u2019t matter where your branch is located: we deliver <\/span><b>99.999% uptime SLA<\/b><span style=\"font-weight: 400;\"> all around the world. This translates to less than 5.26 seconds of downtime per year\u2014the gold standard in network availability.<\/span><\/p>\n<h3 class=\"heading h3\"><b>Simple administration and management<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">We ensure administrative simplicity for the sake of IT teams and other managers who need the ability to scale their communications systems easily when their workforce needs change across the world.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Our <\/span><b>centrally managed portal<\/b><span style=\"font-weight: 400;\"> makes it easy to understand what\u2019s happening across the network, troubleshoot, and make changes\u2014from anywhere. With real-time analytics and global device monitoring, instant alerts, and dashboards, global organizations have full visibility into their entire communications system.<\/span><\/p>\n<h3 class=\"heading h3\"><b>One single global bill<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">We relieve IT managers of the burden of reviewing stacks of invoices each month from multiple carriers, and from the costs inherent in systems cobbled together (often with the <\/span><i><span style=\"font-weight: 400;\">help<\/span><\/i><span style=\"font-weight: 400;\"> of intermediary parties who add a hefty mark-up). And should there be a problem, we provide a single point of contact<\/span><span style=\"font-weight: 400;\">\u2014RingCentral\u2014<\/span><span style=\"font-weight: 400;\">for them to troubleshoot and get support.<\/span><\/p>\n<h2><b>Global connections for global businesses<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">An ability to work seamlessly and efficiently across geographies can be a make-or-break differentiator for global businesses. And as more companies shift to hybrid and remote work, staying connected is becoming even more of an imperative.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Offering all of the built-in advantages of our Global Connect Network, RingCentral Global MVP resolves the communications challenges multinational companies need to overcome\u2014and offers everything employees need to do their best work anywhere.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Learn more <\/span><a href=\"https:\/\/www.ringcentral.com\/office\/features\/global-office-communications\/overview.html\"><span style=\"font-weight: 400;\">here<\/span><\/a><span style=\"font-weight: 400;\">.<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Highlights: Global businesses face one common challenge: working together cohesively. Without the right communications solution, offices in different regions can easily become siloed and work separately. Our Global Connect Network (the architecture behind RingCentral Global MVP\u2122) provides a seamless user experience no matter where workers are located in the world. &nbsp; Back in the days &#8230;<\/p>\n","protected":false},"author":29,"featured_media":48110,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[18390],"tags":[11923],"class_list":["post-48108","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-communication-and-collaboration","tag-global"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v19.3 (Yoast SEO v27.2) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Everything you need to know about RingCentral&#039;s global network | RingCentral Blog<\/title>\n<meta name=\"description\" content=\"Highlights: Global businesses face one common challenge: working together cohesively. 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