{"id":47514,"date":"2021-04-22T14:03:10","date_gmt":"2021-04-22T21:03:10","guid":{"rendered":"\/us\/en\/blog\/?p=47514"},"modified":"2025-03-13T06:20:48","modified_gmt":"2025-03-13T13:20:48","slug":"communications-construction-industry","status":"publish","type":"post","link":"\/us\/en\/blog\/communications-construction-industry\/","title":{"rendered":"How to improve communication in the construction industry"},"content":{"rendered":"<p><strong>Highlights:<\/strong><\/p>\n<ul>\n<li><a href=\"#one\">What does the construction landscape look like?<\/a><\/li>\n<li><a href=\"#two\">7 must-have construction communication skills<\/a><\/li>\n<li><a href=\"#three\">Construction businesses winning with RingCentral<\/a><\/li>\n<\/ul>\n<hr \/>\n<p>Do you work in the construction industry? If so, then you know the pains that come with poor communication. If you and your team have poor communication, then it will only lead to a poor result when it comes to your construction project. Think about it: When people delay or stop responding to inquiries, all construction work is at risk of being at a standstill. And in reverse, if everyone is communicating efficiently and are in sync, projects will finish without a hitch and on time.<\/p>\n<p>Getting on the same page when it comes to communicating with your teammates, partners, and clients is no easy feat\u2014and we\u2019re here to help. With the rise of remote and <a href=\"https:\/\/www.ringcentral.com\/us\/en\/blog\/hybrid-work\/\" target=\"_blank\" rel=\"noopener noreferrer\">hybrid work<\/a>, now is the time to take advantage of this newfound work flexibility and reevaluate your communication approach in the construction industry.<\/p>\n<hr \/>\n<p class=\"p1\"><span style=\"font-weight: 400;\">\ud83d\udc40\u00a0 Do you want to simplify communications at your construction company? Get your hands on this free how-to guide for construction firms.<\/span><\/p>\n<p class=\"p1\">\n<div class=\"download-form-widget standart-download-form\" data-url=\"https:\/\/netstorage.ringcentral.com\/ebook\/streamlined_communications_for_construction_firms.pdf\" data-id=\"69d18d01cc5ec\" id=\"69d18d01cc5ec\">\n\t\t<button tabindex=\"on\"  on=\"tap:69d18d01cc5ec.toggleClass(class='open')\" class=\"open-modal-download-action download-form-button\" type=\"submit\">\ud83d\udcd9 Get eBook<\/button><\/p>\n<div class=\"download-form-modal\">\n<div class=\"download-form-modal-body\">\n<div class=\"download-form-modal-content\">\n<div class=\"download-form-modal-title\">\ud83d\udc40 \u200a Get this free eBook for construction firms.<\/div>\n<form class=\"download-form SMB\" method=\"post\">\n<div class=\"download-form-part\">\n\t\t\t\t\t\t\t<input class=\"download-form-input\" aria-label=\"Full Name\" aria-required=\"true\" aria-invalid=\"false\" type=\"text\" name=\"fullname\" placeholder=\"Full Name\" data-dl-events-hover=\"true\" data-dl-element=\"text\" data-dl-additional-info=\"download form\">\n\t\t\t\t\t\t<\/div>\n<div class=\"download-form-part\">\n\t\t\t\t\t\t\t<input class=\"download-form-input\" aria-label=\"Email (please enter a work email address)\" aria-required=\"true\" aria-invalid=\"false\" type=\"email\" autocomplete=\"on\" name=\"email\" placeholder=\"Email (please enter a work email address)\" data-dl-events-hover=\"true\" data-dl-element=\"email\" data-dl-additional-info=\"download form\">\n\t\t\t\t\t\t<\/div>\n<div>\n\t\t\t\t\t\t\t<input type=\"hidden\" name=\"popup_form\" value=\"1\">\n\t\t\t\t\t\t<\/div>\n<div>\n\t\t\t\t\t\t\t<input type=\"hidden\" name=\"Lead_Entry_Source__c\" value=\"RC Blog\" class=\"download-form-input\"\/>\n\t\t\t\t\t\t<\/div>\n<div class=\"download-form-part\">\n\t\t\t\t\t\t\t<button class=\"download-form-submit\" type=\"submit\" data-dl-element=\"button\" data-no-auto-dl=\"true\" data-dl-additional-info=\"download form\" data-dl-name=\"Get it now\">Get it now<\/button>\n\t\t\t\t\t\t<\/div>\n<\/p><\/form>\n<p> \t\t\t\t\t<button on=\"tap:69d18d01cc5ec.toggleClass(class='open')\" role=\"button\" tabindex=\"0\"  class=\"download-form-modal-close\"><\/button>\n\t\t\t\t<\/div>\n<div class=\"download-form-modal-thank\">Enjoy! <\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/p>\n<hr \/>\n<h2><a id=\"one\"><\/a>What does the construction landscape look like?<\/h2>\n<p>Before diving into ways to improve your communication skills in the construction industry, let\u2019s first take a look at the current construction landscape. Having <a href=\"https:\/\/constructionblog.autodesk.com\/construction-industry-statistics\/\" target=\"_blank\" rel=\"noopener noreferrer\">these insights<\/a> in your back pocket will help you better tailor your communication style to fit the industry.<\/p>\n<ul>\n<li><strong>82%<\/strong> of owners feel they need more collaboration with their contractors. Whether you\u2019re remote or on-site, find more channels to collaborate and communicate with contractors and stakeholders more so that you\u2019re all on the same page.<\/li>\n<li><strong>$17.5 trillion<\/strong> is predicted for global construction spending by 2030. This additional spending can help you upgrade your current communications setup. Can you imagine how much easier your life would be with a more modern and reliable <a href=\"https:\/\/www.ringcentral.com\/us\/en\/blog\/communication-tools\/\" target=\"_blank\" rel=\"noopener noreferrer\">communication tool<\/a> that\u2019s fully stacked with new features and integrations?<\/li>\n<li>Over <strong>50%<\/strong> of engineering and construction professionals report one or more underperforming projects in the previous year. Don\u2019t underperform at this rate by communicating more clearly and in real time with your colleagues and clients. One single miscommunication can throw a wrench in the project\u2019s outcome.<\/li>\n<li><strong>69%<\/strong> of owners say poor contractor performance is the single biggest reason for project underperformance. Hold contractors accountable by providing regular feedback and turning to performance insights.<\/li>\n<li>Large projects typically take <strong>20%<\/strong> longer to finish than scheduled and up to <strong>80%<\/strong> over budget. When it comes to larger projects, be transparent about expectations upfront to ensure you stay within budget and meet deadlines.<\/li>\n<\/ul>\n<p>Whether you work at a commercial or residential construction firm or operate as a specialist contractor, remember these key stats when you enter into future conversations.<\/p>\n<h2><a id=\"two\"><\/a>7 must-have construction communications skills<\/h2>\n<p>Now that we\u2019ve walked through a brief overview of the construction landscape, let\u2019s dive into the part we\u2019ve all been waiting for: How to improve your communication skills in the construction industry. Below, we outline seven must-have communication skills to ensure you collaborate effectively and smoothly finish construction projects on time.<\/p>\n<h3>1. Immediately determine who\u2019s who<\/h3>\n<p>Have you clearly outlined the chain of command at your organization? For example, who is the project owner? Who are the contractors and subcontractors? Who is the supervisor and who is the architect? What about the engineers and electricians, who are they? If you\u2019re unsure who\u2019s who when it comes to your projects, it\u2019s time to map out a very clear chain of command.<\/p>\n<p>Write out every role involved in your project and add the appropriate stakeholders\u2019 names next to it\u2014bonus points if you can add a detailed list of each person\u2019s specific responsibilities (for example, managing contract documents can be one of the many tasks listed under one person\u2019s name). This way, people can easily find who to contact for what the first time and ensure information is getting to the right people in a timely manner. This quick first step will save everyone time in the long run and provide instant transparency on roles and responsibilities.<\/p>\n<h3>2. Pick the right communication tool<\/h3>\n<p>Even though managing a construction project can be complex, your communications setup shouldn\u2019t have to. This is why it\u2019s crucial that you pick the right communication tool that will make your job (and your team\u2019s job) easier, not harder. With the right tool by your side, communication can flow effortlessly and be easily accessible <a href=\"https:\/\/www.ringcentral.com\/us\/en\/blog\/work-from-anywhere-is-the-future-say-goodbye-to-work-from-home\/\" target=\"_blank\" rel=\"noopener noreferrer\">anytime, anywhere<\/a>.<\/p>\n<p>Cater to your teams\u2019, clients\u2019, and partners\u2019 preferred communication channels by getting a <a href=\"https:\/\/www.ringcentral.com\/one_solution_unified_cloud_communications.html\" target=\"_blank\" rel=\"noopener noreferrer\">unified solution<\/a> that can do it all in a single app: messaging, video meetings, phone calls, texts, and even faxes. Unified communications can help your construction business to have more convenient interactions, enable teams to collaborate more seamlessly from any location, and improve internal recordkeeping and time tracking.<\/p>\n<div class=\"tip\">\n<div class=\"tip-heading\"><b>\ud83d\udca1 Pro-tip: <\/b><\/div>\n<p>Are you ready to get on board with unified communications? Check out this <a href=\"https:\/\/netstorage.ringcentral.com\/infographics\/uc_for_modern_construction_business.pdf\" target=\"_blank\" rel=\"noopener noreferrer\">infographic<\/a> highlighting unified communications for the modern construction business.<\/p>\n<\/div>\n<p>As you contemplate which communication tool is the right one for your business, ask yourself the following questions:<\/p>\n<ul>\n<li>Can it handle customer communications professionally, simply, and securely (whether it\u2019s video meetings, phone calls, team messaging, SMS, or fax)?<\/li>\n<li>Is it reliable with an uptime that exceeds 99.999% so that you\u2019ll never have to worry about unexpected drops from crucial calls?<\/li>\n<li>Can it seamlessly integrate with a host of popular apps like DocuSign, Dropbox, Jira, and Salesforce?<\/li>\n<li>Is it mobile-friendly and easy to use\u2028 at the project site, in the office, or on the go?<\/li>\n<li>Does it improve teamwork and make it easy to store and share files, links, and customer details in real time?<\/li>\n<li>Is it scalable and can it grow with the business?<\/li>\n<\/ul>\n<p>If you answered yes to all of the above, then you\u2019re heading in the right direction.<\/p>\n<p>Take a look at Coffman Engineers as an example of a construction company that chose the right communication tool and instantly saw a massive return on investment. Coffman Engineers is a Seattle-based engineering consulting firm with 475 employees working across 14 offices throughout the US and its territories. With the company experiencing rapid growth in recent years, Coffman\u2019s IT team began seeking a better alternative to its aging phone system.<\/p>\n<p>Wesley Peper, Coffman\u2019s Corporate IT Manager, decided to migrate the company\u2019s phone system from PBX to VoIP with <a href=\"https:\/\/www.ringcentral.com\/\" target=\"_blank\" rel=\"noopener noreferrer\">RingCentral<\/a> and explained:<\/p>\n<blockquote><p><em>&#8220;As we reviewed different solutions out there, RingCentral jumped to the top of our list for a few reasons. First, there were all of the features available with the <a href=\"https:\/\/www.ringcentral.com\/office\/how-it-works.html\">RingCentral Office<\/a> platform. Second, the price was attractive&#8230; RingCentral\u2019s price was affordable, and it represented a significant saving over maintaining our PBX system. And finally, all of the positive <a href=\"https:\/\/www.ringcentral.com\/us\/en\/blog\/customer-review-examples\/\">customer reviews<\/a> we saw about the service put RingCentral over the top for us. It was clearly the right choice.&#8221;<\/em><\/p><\/blockquote>\n<p>Since switching to RingCentral, the company no longer has to pay for phone lines and hardware and has seen significant cost savings:<\/p>\n<blockquote><p><em>&#8220;It\u2019s hard to quantify the savings exactly because the phone service we\u2019re getting now is so different from our legacy system. But given all the maintenance and upkeep costs we no longer have, I\u2019d say that even if RingCentral were costing us 50% more per employee, it would still easily represent a 25% savings over our legacy phone infrastructure. The cost savings with RingCentral has been significant.&#8221;<\/em><\/p><\/blockquote>\n<p><img decoding=\"async\" class=\"aligncenter wp-image-47515\" src=\"\/us\/en\/blog\/wp-content\/uploads\/2021\/04\/incoming-phone-call.png\" alt=\"incoming phone call RingCentral Office product \" width=\"801\" height=\"438\" \/><\/p>\n<hr \/>\n<p class=\"p1\">\ud83d\udd79\ufe0f\u200a Get a hands-on look at how RingCentral works by booking a product tour:<br \/>\n<button data-href=\"#leadform-popup\" class=\"js-open-popup-activator btn primary\" >Choose a time<\/button><\/p>\n<p class=\"p1\"><span class=\"s1\">\ud83d\udcb0<\/span>\u200a You can also <a href=\"http:\/\/www.ringcentral.com\/roi-calculator\"><span class=\"s2\"><b>use this calculator<\/b><\/span><\/a><b> <\/b>to see roughly how much your business could save by using RingCentral to support your team&#8217;s communication with each other, clients, freelancers, and more.<\/p>\n<hr \/>\n<h3>3. Actively listen and engage in your conversations<\/h3>\n<p>We\u2019ve all heard the saying: \u201cTalk less, listen more.\u201d This is especially true when working in a construction environment\u2014there are numerous people involved and conversations happening simultaneously. This is why it\u2019s important to be an active listener and engage in your conversations.<\/p>\n<p>What does it mean to engage in your conversations? It means to be present and concentrate on what others are saying. If they share something, follow up with a thoughtful response. Try not to get easily distracted and make others feel heard. Actively listen to their feedback and remember to take action on it if it requires a next step.<\/p>\n<p>Whether you\u2019re communicating with customers, teammates, or partners, being fully present in your conversations (both in person and digitally) will strengthen your relationships and develop more meaningful conversations.<\/p>\n<hr \/>\n<p class=\"p1\">\ud83c\udf1f\u00a0 How can your construction business boost customer satisfaction? Find out with this free checklist.<\/p>\n<p class=\"p1\">\n<div class=\"download-form-widget standart-download-form\" data-url=\"http:\/\/netstorage.ringcentral.com\/checklist\/smb_construction_business.pdf\" data-id=\"69d18d01cc6fb\" id=\"69d18d01cc6fb\">\n\t\t<button tabindex=\"on\"  on=\"tap:69d18d01cc6fb.toggleClass(class='open')\" class=\"open-modal-download-action download-form-button\" type=\"submit\">\u2705  Get checklist<\/button><\/p>\n<div class=\"download-form-modal\">\n<div class=\"download-form-modal-body\">\n<div class=\"download-form-modal-content\">\n<div class=\"download-form-modal-title\">\ud83d\udc40 \u200a Get this free checklist for the modern construction business.<\/div>\n<form class=\"download-form SMB\" method=\"post\">\n<div class=\"download-form-part\">\n\t\t\t\t\t\t\t<input class=\"download-form-input\" aria-label=\"Full Name\" aria-required=\"true\" aria-invalid=\"false\" type=\"text\" name=\"fullname\" placeholder=\"Full Name\" data-dl-events-hover=\"true\" data-dl-element=\"text\" data-dl-additional-info=\"download form\">\n\t\t\t\t\t\t<\/div>\n<div class=\"download-form-part\">\n\t\t\t\t\t\t\t<input class=\"download-form-input\" aria-label=\"Email (please enter a work email address)\" aria-required=\"true\" aria-invalid=\"false\" type=\"email\" autocomplete=\"on\" name=\"email\" placeholder=\"Email (please enter a work email address)\" data-dl-events-hover=\"true\" data-dl-element=\"email\" data-dl-additional-info=\"download form\">\n\t\t\t\t\t\t<\/div>\n<div>\n\t\t\t\t\t\t\t<input type=\"hidden\" name=\"popup_form\" value=\"1\">\n\t\t\t\t\t\t<\/div>\n<div>\n\t\t\t\t\t\t\t<input type=\"hidden\" name=\"Lead_Entry_Source__c\" value=\"RC Blog\" class=\"download-form-input\"\/>\n\t\t\t\t\t\t<\/div>\n<div class=\"download-form-part\">\n\t\t\t\t\t\t\t<button class=\"download-form-submit\" type=\"submit\" data-dl-element=\"button\" data-no-auto-dl=\"true\" data-dl-additional-info=\"download form\" data-dl-name=\"Get it now\">Get it now<\/button>\n\t\t\t\t\t\t<\/div>\n<\/p><\/form>\n<p> \t\t\t\t\t<button on=\"tap:69d18d01cc6fb.toggleClass(class='open')\" role=\"button\" tabindex=\"0\"  class=\"download-form-modal-close\"><\/button>\n\t\t\t\t<\/div>\n<div class=\"download-form-modal-thank\">Enjoy! <\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/p>\n<hr \/>\n<h3>4. Be direct and keep it simple<\/h3>\n<p>There\u2019s a lot of ground to cover when working in the construction industry\u2014regulations, contracts, supply chains, materials, equipment, labor supply, and unexpected cancellations to name a few. This is why it\u2019s important to be direct and to keep it simple when communicating to avoid any confusions.<\/p>\n<p>When you leave a conversation, ensure everyone walks away knowing what exactly was discussed and what the next steps are. Remember to stick to the facts and be available to answer any questions to ensure everyone is aligned. Try your best to avoid jargon and overcomplicating conversations.<\/p>\n<p>If having things written down helps, take notes during your calls and share them with stakeholders in your<a href=\"https:\/\/www.ringcentral.com\/teams\/overview.html\" target=\"_blank\" rel=\"noopener noreferrer\"> team messaging platform<\/a>. You can even attach additional files and imagery to your team messaging chat so everyone can reference them in the future.<\/p>\n<h3>5. Encourage others to speak up<\/h3>\n<p>The best communication is two ways. No one wants to be talked to the entire time\u2014people want to talk <em>with <\/em>another. As you engage in conversations, encourage others to speak up and have a more open, fluid conversation so that others feel comfortable speaking honestly. Gathering professional opinions about the project can benefit the wider team and overall outcome.<\/p>\n<p>Especially for those who are working remote and joining <a href=\"https:\/\/www.ringcentral.com\/video.html\" target=\"_blank\" rel=\"noopener noreferrer\">video meetings<\/a>, remember to turn your video on so that people can see your face and feel more connected to you. If you\u2019re on a construction site and the background has loud noises, take advantage of the \u201cmute\u201d button while others are speaking to avoid disruptions. Build a safe in-person and virtual environment for others to communicate.<\/p>\n<h3>6. Document and record all communication<\/h3>\n<p>Document, document, document. Not everyone can remember everything that was said in a call, and that\u2019s totally fine\u2014we\u2019re human. This is why it\u2019s important to document everything and record calls about your construction project. This can be great follow-up material for those involved and also can be used later to help clarify any potential confusions.<\/p>\n<p>The next time you\u2019re in a video meeting, record the meeting and distribute it to your team afterwards. And when it comes to team messaging platforms, the great thing about it is that your entire chat history is always saved and available to revisit. Some team messaging platforms even allow you to pin important messages for easier finding and keeps track of all previous attachments, such as files and images.<\/p>\n<h3>7. Keep learning<\/h3>\n<p>Don\u2019t feel limited when it comes to improving your communication skills\u2014there\u2019s always room to grow and learn. This is where training comes into the picture. Educate yourself and others on how to better communicate in the construction industry by having open workshops or office hours. See if your company can offer training sessions or invite communication experts to share tips and tricks. Even look at training resources that are available online, like <a href=\"https:\/\/www.udemy.com\/\" target=\"_blank\" rel=\"noopener noreferrer\">Udemy<\/a> and <a href=\"https:\/\/www.lynda.com\/\" target=\"_blank\" rel=\"noopener noreferrer\">Lynda<\/a>, to continue educating yourself on communication etiquette.<\/p>\n<p>Start making phone calls, sending video chat invites, or sending messages to your colleagues to share communication best practices, challenges, and previous experiences. By opening up new conversations with your peers in the same industry, you can learn from another and find better ways to communicate. In addition to taking educational courses and chatting with your peers, make sure you get proper training on your company\u2019s communication tool so that you know how to take full advantage of it.<\/p>\n<h2><a id=\"three\"><\/a>Construction businesses winning with RingCentral<\/h2>\n<p>Numerous construction companies are improving the way they communicate with <a href=\"https:\/\/www.ringcentral.com\/\" target=\"_blank\" rel=\"noopener noreferrer\">RingCentral<\/a>. To provide inspiration and insights for your construction business, check out the following success stories:<\/p>\n<h3>Structural Technologies skyrockets productivity<\/h3>\n<p><a href=\"https:\/\/www.ringcentral.com\/whyringcentral\/casestudies\/structural-technologies.html\" target=\"_blank\" rel=\"noopener noreferrer\">Structural Technologies<\/a> provides contracting services to improve, protect, and repair new and existing structures. The company needed a unified communications solution that could support its mobile workforce, and RingCentral fit the bill perfectly. Jason Kasch, CIO at Structural Technologies, explained why RingCentral was his first choice:<\/p>\n<blockquote><p><em>&#8220;RingCentral was the only provider we looked at that had a completeness of vision and a history of continuous improvement.&#8221;<\/em><\/p><\/blockquote>\n<p>With the help of RingCentral Professional Services\u2122, it took Kasch and his team just 90 days to roll out their new unified communications system across 22 North American locations. The Structural Technologies team now has the flexibility to work anywhere, anytime, and on any device. Kasch gives the following illustration of how RingCentral\u2019s all-in-one platform can be used to solve a typical engineering problem:<\/p>\n<blockquote><p><em>&#8220;Say someone is working on-site and sees something on a drawing that isn\u2019t right, such as an access problem that wasn\u2019t anticipated, for example. That person can initiate a phone call or send a text and start a conversation with an engineer in the office about the problem. That engineer can have a conference with other engineers, change the drawings, and then share the new document through RingCentral to the worksite. In the past, it would have taken one day to make the change and another day to have copies of the drawings sent out. Our engineers now get that kind of on-the-fly, just-in-time change done in 20 minutes to an hour.&#8221;<\/em><\/p><\/blockquote>\n<h3>5 Star Plumbing, Heating, and Cooling stays connected 24\/7<\/h3>\n<p><a href=\"https:\/\/www.ringcentral.com\/us\/en\/blog\/these-two-ringcentral-features-help-5-star-plumbing-maintain-its-five-star-customer-reputation\/\" target=\"_blank\" rel=\"noopener noreferrer\">5 Star PHC<\/a> is a small, family-run plumbing and HVAC business located in Maryland. As a small business that provides a 24\/7 emergency service for its customers, the company\u2019s success depends on having an always-on, reliable communications setup. Matt, the company\u2019s Operations Supervisor, shared:<\/p>\n<blockquote><p><em>&#8220;We believe that great communication is key to having a successful business. And we wouldn\u2019t have great communication without our help from the team over at RingCentral. RingCentral has a variety of features that we absolutely love and use every single day.&#8221;<\/em><\/p><\/blockquote>\n<p>For Matt and his team, one of the most useful features that RingCentral provides is call forwarding. As a business that has to be ready to react to customer needs day and night, this feature has proven to be invaluable:<\/p>\n<blockquote><p><em>&#8220;Call forwarding allows us to leave the office at normal operation hours and forward our calls from our RingCentral landline to any one of our office personnel\u2019s mobile cell phones. We\u2019re a 24-hour-a-day, 7-day-a-week emergency service company, and we have to answer the phone 24\/7. Now, if I miss a call, it\u2019s going to be forwarded to one of my next office managers, and we\u2019re able to maintain optimal efficiency and, most importantly, keep the customer happy.&#8221;<\/em><\/p><\/blockquote>\n<p><img decoding=\"async\" class=\"aligncenter wp-image-47516\" src=\"\/us\/en\/blog\/wp-content\/uploads\/2021\/04\/phone-dialpad-3.png\" alt=\"phone dialpad RingCentral phone product\" width=\"290\" height=\"516\" \/><\/p>\n<hr \/>\n<p class=\"p1\">\ud83e\udd14\u00a0 How can RingCentral help your construction business stay competitive? Find out with our construction brief.<\/p>\n<p class=\"p1\">\n<div class=\"download-form-widget standart-download-form\" data-url=\"https:\/\/netstorage.ringcentral.com\/brief\/construction_solution.pdf\" data-id=\"69d18d01cc7b9\" id=\"69d18d01cc7b9\">\n\t\t<button tabindex=\"on\"  on=\"tap:69d18d01cc7b9.toggleClass(class='open')\" class=\"open-modal-download-action download-form-button\" type=\"submit\">\ud83d\udcdd  Get brief<\/button><\/p>\n<div class=\"download-form-modal\">\n<div class=\"download-form-modal-body\">\n<div class=\"download-form-modal-content\">\n<div class=\"download-form-modal-title\">\ud83d\udc40 \u200a Get this free brief made for construction businesses.<\/div>\n<form class=\"download-form SMB\" method=\"post\">\n<div class=\"download-form-part\">\n\t\t\t\t\t\t\t<input class=\"download-form-input\" aria-label=\"Full Name\" aria-required=\"true\" aria-invalid=\"false\" type=\"text\" name=\"fullname\" placeholder=\"Full Name\" data-dl-events-hover=\"true\" data-dl-element=\"text\" data-dl-additional-info=\"download form\">\n\t\t\t\t\t\t<\/div>\n<div class=\"download-form-part\">\n\t\t\t\t\t\t\t<input class=\"download-form-input\" aria-label=\"Email (please enter a work email address)\" aria-required=\"true\" aria-invalid=\"false\" type=\"email\" autocomplete=\"on\" name=\"email\" placeholder=\"Email (please enter a work email address)\" data-dl-events-hover=\"true\" data-dl-element=\"email\" data-dl-additional-info=\"download form\">\n\t\t\t\t\t\t<\/div>\n<div>\n\t\t\t\t\t\t\t<input type=\"hidden\" name=\"popup_form\" value=\"1\">\n\t\t\t\t\t\t<\/div>\n<div>\n\t\t\t\t\t\t\t<input type=\"hidden\" name=\"Lead_Entry_Source__c\" value=\"RC Blog\" class=\"download-form-input\"\/>\n\t\t\t\t\t\t<\/div>\n<div class=\"download-form-part\">\n\t\t\t\t\t\t\t<button class=\"download-form-submit\" type=\"submit\" data-dl-element=\"button\" data-no-auto-dl=\"true\" data-dl-additional-info=\"download form\" data-dl-name=\"Get it now\">Get it now<\/button>\n\t\t\t\t\t\t<\/div>\n<\/p><\/form>\n<p> \t\t\t\t\t<button on=\"tap:69d18d01cc7b9.toggleClass(class='open')\" role=\"button\" tabindex=\"0\"  class=\"download-form-modal-close\"><\/button>\n\t\t\t\t<\/div>\n<div class=\"download-form-modal-thank\">Enjoy! <\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/p>\n<hr \/>\n<h2>Better communication, better construction project outcomes<\/h2>\n<p>How you and your team communicate plays a big role in the success of your construction projects. The more everyone is connected and communicating, the more likely projects will finish on time with less surprises. The next time you\u2019re communicating with various stakeholders on a new construction project, remember to define a clear chain of command, set yourself up with a top-rated unified communication tool, and actively listen. With our seven tips, you can confidently strengthen your communication skills in the construction industry.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Highlights: What does the construction landscape look like? 7 must-have construction communication skills Construction businesses winning with RingCentral Do you work in the construction industry? If so, then you know the pains that come with poor communication. If you and your team have poor communication, then it will only lead to a poor result when &#8230;<\/p>\n","protected":false},"author":29,"featured_media":47513,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[17901,28378],"tags":[1249,2823,162],"class_list":["post-47514","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-business-leadership","category-professional-services","tag-communications","tag-construction","tag-small-business"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v19.3 (Yoast SEO v27.2) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>How to improve communication in the construction industry | RingCentral Blog<\/title>\n<meta name=\"description\" content=\"Do you work in construction? 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