{"id":47477,"date":"2021-04-20T08:44:31","date_gmt":"2021-04-20T15:44:31","guid":{"rendered":"\/us\/en\/blog\/?p=47477"},"modified":"2025-03-13T06:39:49","modified_gmt":"2025-03-13T13:39:49","slug":"sound-vision-part-2","status":"publish","type":"post","link":"\/us\/en\/blog\/sound-vision-part-2\/","title":{"rendered":"Sound & vision, part 2"},"content":{"rendered":"

RingCentral engineers strive for smooth, secure user experience<\/span><\/i><\/h2>\n

Highlights:<\/span><\/p>\n

    \n
  • Flawless user experience\u2014in any environment \u2014is a UCaaS must-have<\/span><\/i><\/li>\n
  • High-quality video and end-to-end security challenges keep engineers inspired<\/span><\/li>\n<\/ul>\n
    \n

    In an ultra-competitive UCaaS market, flawless user experience is more important than ever. Last week, we shared some of the advanced audio quality challenges our engineering team takes on. This week, video steps into the picture.\u00a0<\/span><\/p>\n

    Camera-ready in any environment<\/b><\/h3>\n

    RingCentral is in the business of bringing the world closer together. But let\u2019s face it – that\u2019s no small challenge. The world is pretty spread out. Network performance isn\u2019t going to be the same in every location our customers are. Which makes our ability to deliver, smooth, uninterrupted performance more crucial than ever.\u00a0<\/span><\/p>\n

    \u201cWherever we can improve upon existing global standards, we are. That\u2019s a big part of what our team is involved in,\u201d\u00a0 says VP of Engineering Sumeet Vohra.<\/span><\/p>\n

    \u201cLast time we spoke, we discussed how the user experience gets challenging over networks with packet loss, high degrees of latency or bandwidth limits. So we\u2019re excited to have the chance to deliver the best possible video, while adapting to network conditions. People who work with us have an opportunity not just to build a great product, but also to contribute to the open source community and give something back. That\u2019s meaningful to us.\u201d\u00a0<\/span><\/p>\n

    Right-sizing performance<\/b><\/h3>\n

    Improving performance isn\u2019t the only challenge Engineering faces. According to Director of Video Engineering Arnaud Budklewicz, there can be too much of a good thing.\u00a0<\/span><\/p>\n

    \u201cObviously we\u2019re always working on upping performance – dealing with low-light conditions, recognizing a human face, improving backgrounds. But we\u2019re also looking at the other end of the spectrum;\u00a0 In rooms that actually do supply perfect conditions, with very high end displays and audio, we also address use cases where you\u2019re talking about very, very high resolution, high frame rate, high quality audio, just because the hardware and the network allows it. We think there\u2019s a better way to manage that.\u201d<\/span><\/p>\n

    Where things get interesting<\/b><\/h3>\n

    RingCentral\u2019s offering is tough to beat: a single platform for voice, video meetings, team messaging and collaboration. But that broad set of features also presents a huge set of challenges. To Vohra, that\u2019s a good thing.\u00a0<\/span><\/p>\n

    \u00a0\u201cEven though the collaboration space has exploded, you\u2019re not talking about a large set of companies who do what we do. Microsoft, Zoom, Cisco,\u00a0 Facebook, Twitter, Salesforce\u2014 they\u2019re all heavily investing in this area, but only (RingCentral) offers that seamless transition between messaging, audio and audio visual communications. And that, I think is where things get interesting. That transition between all these different modes, while using other collaboration tools, it opens up all sorts of different use cases, beyond corporate meetings. We\u2019re already involved in remote collaboration, and that\u2019s leading us into things like music, entertainment\u2026 it\u2019s exciting to think about what\u2019s next.\u201d<\/span><\/p>\n

    Healthy side effects<\/b><\/h3>\n

    Obviously there\u2019s nothing good about a pandemic,\u201d says Vohra. \u201cBut the work that\u2019s come out of it so far has been valuable. Anything people would do in person in the office in the past, we\u2019ve enabled them to accomplish that remotely. We think this will lead to different ways of collaborating, particularly in design, or anything that’s visually demanding that people need to meet about and discuss and work on together – we can contribute to that in exciting ways.\u201d\u00a0<\/span><\/p>\n

    Tighter security opens opportunities<\/b><\/h3>\n

    No matter how good audio\/video quality is or isn\u2019t, it\u2019s all rendered moot without ironclad security. According to Vohra, RingCentral\u2019s recent acquisition of encryption experts Kindite\u00a0 means major opportunities to innovate.\u00a0<\/span><\/p>\n

    \u201cWorking end-to-end encryption across everything we do means there\u2019s a lot of work ahead, but for engineers, those are the kinds of challenges people love to dig into. I think it opens up an incredible number of possibilities.\u201d \u00a0 \u00a0 #strongertogether<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"

    RingCentral engineers strive for smooth, secure user experience Highlights: Flawless user experience\u2014in any environment \u2014is a UCaaS must-have High-quality video and end-to-end security challenges keep engineers inspired In an ultra-competitive UCaaS market, flawless user experience is more important than ever. Last week, we shared some of the advanced audio quality challenges our engineering team takes …<\/p>\n","protected":false},"author":29,"featured_media":47478,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[18885],"tags":[],"class_list":["post-47477","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-ringcentral-newsdesk"],"acf":[],"yoast_head":"\nSound & vision, part 2 | RingCentral Blog<\/title>\n<meta name=\"description\" content=\"Part 2 of our "Sound & Vision" series discuss how our RingCentral engineers strive for smooth, secure user experience. #forwardtogether\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.ringcentral.com\/us\/en\/blog\/sound-vision-part-2\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta 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