{"id":47395,"date":"2021-04-15T05:03:28","date_gmt":"2021-04-15T12:03:28","guid":{"rendered":"\/us\/en\/blog\/?p=47395"},"modified":"2025-03-13T06:39:50","modified_gmt":"2025-03-13T13:39:50","slug":"sound-vision-part-1","status":"publish","type":"post","link":"\/us\/en\/blog\/sound-vision-part-1\/","title":{"rendered":"Sound &#038; vision, part 1"},"content":{"rendered":"<h2 class=\"heading h3 h2\"><i><span style=\"font-weight: 400;\">How RingCentral is raising the bar for user experience<\/span><\/i><\/h2>\n<p><span style=\"font-weight: 400;\">Highlights:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"2\"><i><span style=\"font-weight: 400;\">Flawless user experience\u2014in any environment \u2014is a UCaaS must-have<\/span><\/i><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"2\"><span style=\"font-weight: 400;\">Voice, video chat and live music create fascinating challenges for RingCentral engineers<\/span><\/li>\n<\/ul>\n<hr \/>\n<p><span style=\"font-weight: 400;\">An estimated\u00a058% of businesses worldwide now use video conferencing for their everyday operations. As distributed workforces grow in both size and ubiquity, that number is only going to rise.\u00a0 So, what\u2019s next? RingCentral\u2019s \u201c5 Video Conferencing Trends to Watch in 2020\/2021\u201d puts User Experience at the top of the list. Obviously, a key element of that experience is audio quality. For RingCentral\u2019s top engineers, that\u2019s a challenge worth getting excited about.\u00a0<\/span><\/p>\n<p>&nbsp;<\/p>\n<h3 class=\"heading h2 h3\"><b>Performance in any environment<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">It\u2019s easy to deliver quality user experience under controlled conditions. But when network performance isn\u2019t where it should be, the ability to deliver, smooth, uninterrupted performance can set a product apart.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u201cMost audio\/video applications give you a fairly decent experience\u2014when network conditions are perfect,\u201d says VP of Engineering Sumeet Vohra.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u201cProviding a pristine audio\/video experience over networks with packet loss networks with high degrees of latency or bandwidth limits is more challenging. Our teams are working deep under the hood of core technologies to see where we can make real, game-changing improvements to audio quality &#8211; no matter what the network itself is like.\u201d<\/span><\/p>\n<p>&nbsp;<\/p>\n<h3 class=\"heading h3\"><b>Solving for babies<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">Networks aren\u2019t the only place audio issues can crop up. According to Vohra, everyday issues also have a way of becoming interesting challenges.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u201cWhen it comes to noise reduction? Challenges can come from anywhere: Crying babies, traffic noise, pets, echo from people\u2019s speakers and microphones\u2014how do you deal with that (using) software? Those are just a few of the challenges we\u2019ll be taking on.\u201d<\/span><\/p>\n<p>&nbsp;<\/p>\n<h3 class=\"heading h3\"><b>Keeping it fresh<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">RingCentral provides a single platform for voice, video meetings, team messaging and collaboration\u2014which means engineers have to solve for multiple scenarios, without sacrificing user experience at any point. According to Vohra, that&#8217;s where things get interesting.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u00a0\u201cI think the transition between (using) these different modes, plus other collaborative tools while doing that, is where we stand out. It\u2019s a better combination, but one that inherently enables different use cases \u2014 not just corporate meetings, but listening to music, design meetings with your colleagues and so on. With the pandemic, we&#8217;ve had to quickly enable things people would have done in-person, remotely. So we\u2019ve gotten a crash course in the kinds of scenarios that need to be enabled, but there\u2019s always something new. Our team is here to ensure a good user experience whatever the use case, and to do it at massive scale. That keeps things fresh for engineers.\u201d<\/span><\/p>\n<p>&nbsp;<\/p>\n<h3 class=\"heading h3\"><b>Allegro con brio<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">In December 2020, RingCentral Video proved itself worthy of the ultimate audio challenge- a collaboration with the San Francisco Symphony &#8211; successfully hosting virtual events, ranging from Q&amp;A sessions to lectures on music history and holiday performances. According to Senior Director of Video Engineering Arnaud Budklewicz, sharing a live performance of the most sonically advanced musicians in the world was a job like no other.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u201cWhat was interesting was, we actually had to remove the audio processing we\u2019d normally use for meetings, because there\u2019s a difference between one-to-one communication between humans, and transmitting the highest quality of music. So it was actually a mode where we reversed everything we\u2019d normally do on the client side and server side. Plus, when you need to capture in stereo, you need to capture at a higher bitrate. So the \u201cmusic mode\u201d we employed was a really interesting combination of specific optimizations.\u201d<\/span><\/p>\n<p>&nbsp;<\/p>\n<h3 class=\"heading h3\"><b>Higher fidelity, better security<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">Before you know it, today\u2019s slide presentations will become tomorrow\u2019s 4k video presentations with multichannel audio. And all of it will need to work flawlessly, with end-to-end security, in any environment. For RingCentral\u2019s Engineering team, that\u2019s just the tip of the iceberg. Stay tuned for next week\u2019s follow up to hear where the team sees us talking video in the brave new work-from-anywhere world. \u00a0 \u00a0 #strongertogether<\/span><\/p>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>How RingCentral is raising the bar for user experience Highlights: Flawless user experience\u2014in any environment \u2014is a UCaaS must-have Voice, video chat and live music create fascinating challenges for RingCentral engineers An estimated\u00a058% of businesses worldwide now use video conferencing for their everyday operations. As distributed workforces grow in both size and ubiquity, that number &#8230;<\/p>\n","protected":false},"author":29,"featured_media":47423,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[18885],"tags":[],"class_list":["post-47395","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-ringcentral-newsdesk"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v19.3 (Yoast SEO v27.2) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Sound &amp; vision, part 1 | RingCentral Blog<\/title>\n<meta name=\"description\" content=\"How RingCentral is raising the bar: A flawless user experience\u2014in any environment \u2014is a UCaaS must-have, from audio to video.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.ringcentral.com\/us\/en\/blog\/sound-vision-part-1\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Sound &amp; 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