{"id":47251,"date":"2021-04-01T16:50:01","date_gmt":"2021-04-01T23:50:01","guid":{"rendered":"\/us\/en\/blog\/?p=47251"},"modified":"2025-03-13T06:43:46","modified_gmt":"2025-03-13T13:43:46","slug":"nomadic-911-keep-your-employees-safe-at-any-location","status":"publish","type":"post","link":"\/us\/en\/blog\/nomadic-911-keep-your-employees-safe-at-any-location\/","title":{"rendered":"Enhanced Nomadic 911: Keep your employees safe at any location"},"content":{"rendered":"<p><strong>Highlights:<\/strong><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">With businesses moving toward hybrid work, pinpointing locations can be challenging for first responders as employees work from anywhere.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Enhanced Nomadic 911<\/b><span style=\"font-weight: 400;\"> allows IT admins to pre-define locations so that a precise location can be sent to emergency responders when users call 911 through RingCentral.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Enhanced Nomadic 911<\/b><span style=\"font-weight: 400;\"> also allows IT admins to provide the most current user location to a public safety answering point when users dial 911 through the RingCentral desktop app or Poly hardphones.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Available to all US users.<\/span><\/li>\n<\/ul>\n<hr \/>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">With all that\u2019s happened in recent years, it\u2019s no surprise that safety is among the top concerns for businesses everywhere. From the uprooting of our office lives to major shifts in society, we\u2019ve been through a lot, and we\u2019ve persevered.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">But work is still changing. Businesses are returning to their offices while giving employees more freedom to choose their own schedules. In fact, according to a <\/span><a href=\"https:\/\/www.pwc.com\/us\/en\/library\/covid-19\/us-remote-work-survey.html\"><span style=\"font-weight: 400;\">study<\/span><\/a><span style=\"font-weight: 400;\"> by PwC, 79% of leaders expect that a large chunk of their workforce will split their time between the office and home. This hybrid work arrangement is a big positive\u2014but it\u2019s not without challenges.\u00a0<\/span><\/p>\n<p>&nbsp;<\/p>\n<hr \/>\n<p style=\"text-align: center;\">\u2b50 <strong>How reliable are your cloud services?<\/strong> \u2b50<\/p>\n<p style=\"text-align: center;\">Before you commit to a new tool, here\u2019s a list of questions you should ask about your next provider\u2019s uptime.<\/p>\n<p><center><span style=\"font-weight: 400;\">\t<\/p>\n<div class=\"download-form-widget enterprise-download-form\" data-url=\"https:\/\/netstorage.ringcentral.com\/ebook\/understanding_reliability.pdf\" data-id=\"69d4d4702b494\" id=\"69d4d4702b494\">\n\t\t<button tabindex=\"on\"  on=\"tap:69d4d4702b494.toggleClass(class='open')\" class=\"open-modal-download-action download-form-button\" type=\"submit\">See the guide<\/button><\/p>\n<div class=\"download-form-modal\">\n<div class=\"download-form-modal-body\">\n<div class=\"download-form-modal-content\">\n<div class=\"download-form-modal-title\">Downtime kills productivity. Here\u2019s a guide to help you choose your next cloud provider.<\/div>\n<form class=\"download-form ENTERPRISE\" method=\"post\">\n<div class=\"download-form-part\">\n\t\t\t\t\t\t\t<input class=\"download-form-input\" aria-label=\"Full Name\" aria-required=\"true\" aria-invalid=\"false\" type=\"text\" name=\"fullname\" placeholder=\"Full Name\" data-dl-events-hover=\"true\" data-dl-element=\"text\" data-dl-additional-info=\"enterprise download form\">\n\t\t\t\t\t\t<\/div>\n<div class=\"download-form-part\">\n\t\t\t\t\t\t\t<input class=\"download-form-input\" aria-label=\"Email (please enter a work email address)\" aria-required=\"true\" aria-invalid=\"false\" type=\"email\" autocomplete=\"on\" name=\"email\" placeholder=\"Email (please enter a work email address)\" data-dl-events-hover=\"true\" data-dl-element=\"email\" data-dl-additional-info=\"enterprise download form\">\n\t\t\t\t\t\t<\/div>\n<div>\n\t\t\t\t\t\t\t<input type=\"hidden\" name=\"popup_form\" value=\"1\">\n\t\t\t\t\t\t<\/div>\n<div><input type=\"hidden\" name=\"Asset_ID__c\" value=\"ODAM-01918\" class=\"download-form-input\"><\/div>\n<div>\n\t\t\t\t\t\t\t<input type=\"hidden\" name=\"Lead_Entry_Source__c\" value=\"RC Blog Enterprise\" class=\"download-form-input\"\/>\n\t\t\t\t\t\t<\/div>\n<div class=\"download-form-part\">\n\t\t\t\t\t\t\t<button class=\"download-form-submit\" type=\"submit\" data-dl-element=\"button\" data-no-auto-dl=\"true\" data-dl-additional-info=\"enterprise download form\" data-dl-name=\"Download Now\">Download Now<\/button>\n\t\t\t\t\t\t<\/div>\n<\/p><\/form>\n<p> \t\t\t\t\t<button on=\"tap:69d4d4702b494.toggleClass(class='open')\" role=\"button\" tabindex=\"0\"  class=\"download-form-modal-close\"><\/button>\n\t\t\t\t<\/div>\n<div class=\"download-form-modal-thank\"> Enjoy!<\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<p>\t<\/span><\/center><\/p>\n<hr \/>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">Namely, employees who work from anywhere need a phone system that can keep up, and will enable connection to local emergency responders no matter where they are. When it comes to safety, you\u2019ll want to keep workers protected.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">That\u2019s why it\u2019s important for us to help keep you and your organization safe. Here\u2019s where Nomadic 911 can help.<\/span><\/p>\n<p>&nbsp;<\/p>\n<h2><b>Enhanced Nomadic 911<\/b><\/h2>\n<p><img decoding=\"async\" class=\"alignnone size-full wp-image-47356\" src=\"\/us\/en\/blog\/wp-content\/uploads\/2021\/04\/Nomadic-screenshot-1.png\" alt=\"\" width=\"1011\" height=\"670\" \/><\/p>\n<p><span style=\"font-weight: 400;\">When the <strong><a href=\"https:\/\/support.ringcentral.com\/article\/Nomadic-911-Automatic-Location-Updates-Overview.html\">Enhanced <\/a><\/strong><\/span><strong><a href=\"https:\/\/support.ringcentral.com\/article\/Nomadic-911-Automatic-Location-Updates-Overview.html\">Nomadic 911<\/a><\/strong><span style=\"font-weight: 400;\"> feature is enabled, the RingCentral app for desktop now supports automatic location updating for US users at pre-defined locations, either on the customer\u2019s network or at up to 10 pre-defined off-net locations. The RingCentral Phone app and Poly VVX X50 hardphones also support this feature.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">RingCentral\u2019s Enhanced Nomadic 911 feature helps first responders identify a caller\u2019s location and route emergency personnel to the correct address. It also helps administrators manage emergency response situations for users regardless of where they\u2019re located\u2014an important consideration now that so many employees are using cloud-based phone systems while working remotely.<\/span><\/p>\n<p>&nbsp;<\/p>\n<h2><b>New FCC laws<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">Two recently passed <\/span><a href=\"https:\/\/www.fcc.gov\/mlts-911-requirements#:~:text=Congress%20responded%20by%20enacting%20Kari's,buildings%2C%20campuses%2C%20and%20hotels.&amp;text=The%20fact%20that%20a%20911,A%20valid%20callback%20number%3B%20and\"><span style=\"font-weight: 400;\">federal laws<\/span><\/a><span style=\"font-weight: 400;\"> require businesses to provide 911 dispatchers detailed location information. RingCentral enables you to easily comply with these new requirements.\u00a0 <\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Kari\u2019s Law<\/b><span style=\"font-weight: 400;\"> requires direct 911 dialing (without the need to dial 9 for an outside line, for instance). It also requires notification capabilities in multi-line telephone systems (MLTS), typically found in enterprises such as office buildings, campuses, and hotels. Any 911 call on an MLTS system must be configured to notify facility personnel about that emergency call so that the office, school, or hotel staff can assist, as well.\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>RAY BAUM\u2019s Act<\/b><span style=\"font-weight: 400;\"> requires that a dispatchable location be transmitted with all 911 calls to dispatch centers, regardless of the technological platform used. \u201cDispatchable location\u201d means the caller\u2019s validated street address plus any additional information needed to pinpoint the caller\u2019s location, which can include a suite or apartment number. This helps responders locate callers faster and minimizes delays that can happen if a call comes from a large office building.<\/span><\/li>\n<\/ul>\n<div class=\"rc-subscribe\" id=\"new-rc-subscribe\"  style=\"background-image:url('\/us\/en\/blog\/wp-content\/themes\/ringcentral\/assets\/images\/temp\/subscribe.png')\">\n\t\t<button class=\"close js-popup-close\"><svg class=\"icon_close_mobile\" width=\"20\" height=\"20\"><use xlink:href=\"#icon_close_mobile\"><\/use><\/svg><\/button><\/p>\n<div class=\"rc-subscribe__wrapper\">\n<div class=\"rc-subscribe__wrapper_text\">\n<h3 class=\"rc-subscribe__title h2\">Stay informed with RingCentral<\/h3>\n<div class=\"rc-subscribe__subtitle\">Subscribe to our emails for the latest blogs, events, and exclusive content on AI-powered communication solutions. Stay ahead with insights and tips from the leader in trusted AI communications.<\/p>\n<p>\t\t\t\t\t<a href=\"https:\/\/www.ringcentral.com\/legal\/privacy-notice.html\" target=\"_blank\" data-dl-name=\"Privacy Notic\" data-dl-element=\"link\" data-dl-additional-info=\"social\" rel=\"noreferrer noopener\">Privacy Notice<\/a>\n\t\t\t\t<\/div>\n<\/p><\/div>\n<div class=\"rc-subscribe__wrapper_form\">\n<form class=\"\" data-event-init=\"true\" novalidate data-js-form>\n<div class=\"rc-subscribe__row\">\n\t\t\t\t\t\t<input\n\t\t\t\t\t\t\t\tname=\"email\"\n\t\t\t\t\t\t\t\tplaceholder=\"Email address *\"\n\t\t\t\t\t\t\t\ttitle=\"Must be valid email. example@yourdomain.com\"\n\t\t\t\t\t\t\t\tminlength=\"4\"\n\t\t\t\t\t\t\t\tmaxlength=\"255\"\n\t\t\t\t\t\t\t\ttype=\"email\"\n\t\t\t\t\t\t\t\trequired\n\t\t\t\t\t\t\t\tpattern=\"[a-z0-9._%+\\-]+@[a-z0-9.\\-]+\\.[a-z]{2,}$\"\n\t\t\t\t\t\t\t\tclass=\"field__control\"\n\t\t\t\t\t\t\t\tautocomplete=\"on\"\n\t\t\t\t\t\t\t\taria-required=\"true\"\n\t\t\t\t\t\t\t\tdata-dl-events-hover=\"true\"\n\t\t\t\t\t\t\t\tdata-dl-element=\"email\"\n\t\t\t\t\t\t\t\tdata-dl-additional-info=\"LET'S WORK TOGETHER\"\n\t\t\t\t\t\t\t\taria-label=\"Email address *\"\n\t\t\t\t\t\t\t\taria-errormessage=\"email-subscribe-errors\"\n\t\t\t\t\t\t><br \/>\n\t\t\t\t\t\t<span class=\"field__errors\" id=\"email-subscribe-errors\" data-js-form-field-errors><\/span>\n\t\t\t\t\t<\/div>\n<div class=\"rc-subscribe__row\">\n\t\t\t\t\t\t<select\n\t\t\t\t\t\t\t\tname=\"Country__c\"\n\t\t\t\t\t\t\t\trequired\n\t\t\t\t\t\t\t\tclass=\"field__control\"\n\t\t\t\t\t\t\t\taria-required=\"true\"\n\t\t\t\t\t\t\t\taria-expanded=\"false\"\n\t\t\t\t\t\t\t\taria-label=\"Country *\"\n\t\t\t\t\t\t\t\taria-errormessage=\"country-subscribe-errors\"\n\t\t\t\t\t\t><option value=\"\" disabled=\"disabled\" selected=\"selected\">Country<\/option><option value=\"Canada\">Canada<\/option><option value=\"United_States\">United States<\/option><\/select><\/p>\n<p>\t\t\t\t\t\t<span class=\"field__errors\" id=\"country-subscribe-errors\" data-js-form-field-errors><\/span>\n\t\t\t\t\t<\/div>\n<div class=\"rc-subscribe__row\">\n\t\t\t\t\t\t<button type=\"submit\" data-event-init=\"true\">Subscribe<\/button>\n\t\t\t\t\t<\/div>\n<\/p><\/form>\n<\/p><\/div>\n<\/p><\/div>\n<div class=\"confirm-form\" role=\"status\" aria-live=\"polite\" style=\"display: none;\" aria-hidden=\"true\">\n<div class=\"confirm-form__text\">Thank you for your interest in RingCentral<\/div>\n<\/p><\/div>\n<\/p><\/div>\n<p>&nbsp;<\/p>\n<h2><b>How location detection works<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">Location detection works based on endpoints interacting with network infrastructure elements that have known locations\u2014for example, Wi-Fi access points and IP address ranges.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">When a user connects to a new internet network, the RingCentral app will prompt them to enter their current location, such as the address of their home office.\u00a0<\/span><\/p>\n<p>&nbsp;<\/p>\n<h2><b>Making your workplace safer<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">With the RingCentral app and the Enhanced Nomadic 911 feature enabled, employees can safely work from anywhere knowing that first responders have their most up-to-date location wherever they are. It\u2019s one of the many ways we strive to help you work smarter and more productively.<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Highlights: With businesses moving toward hybrid work, pinpointing locations can be challenging for first responders as employees work from anywhere. Enhanced Nomadic 911 allows IT admins to pre-define locations so that a precise location can be sent to emergency responders when users call 911 through RingCentral. Enhanced Nomadic 911 also allows IT admins to provide &#8230;<\/p>\n","protected":false},"author":29,"featured_media":47254,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[18885],"tags":[34434,1118,34435],"class_list":["post-47251","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-ringcentral-newsdesk","tag-34434","tag-phone","tag-safety"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v19.3 (Yoast SEO v27.2) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Enhanced Nomadic 911: Keep your employees safe at any location | RingCentral Blog<\/title>\n<meta name=\"description\" content=\"Highlights: With businesses moving toward hybrid work, pinpointing locations can be challenging for first responders as employees work from anywhere.\" \/>\n<meta name=\"robots\" content=\"index, follow, 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