{"id":47238,"date":"2021-04-01T04:00:40","date_gmt":"2021-04-01T11:00:40","guid":{"rendered":"\/us\/en\/blog\/?p=47238"},"modified":"2024-07-25T23:49:35","modified_gmt":"2024-07-26T06:49:35","slug":"how-contact-tracing-helps-to-ensure-public-safety-during-march-madness","status":"publish","type":"post","link":"\/us\/en\/blog\/how-contact-tracing-helps-to-ensure-public-safety-during-march-madness\/","title":{"rendered":"How contact tracing helps to ensure public safety during March Madness"},"content":{"rendered":"<p><span style=\"font-weight: 400;\">Editor\u2019s note:<\/span><i><span style=\"font-weight: 400;\"> Last year RingCentral teamed up with Chexout to help address contact tracing amidst the pandemic. Now, one year into the new normal, we invited them to share their perspective on contact tracing. Enjoy!<\/span><\/i><\/p>\n<h2><b>Ensuring public safety during March Madness is no slam dunk\u2014but contact tracing is scoring points with local officials<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">By the time this year\u2019s NCAA men\u2019s basketball championship team is crowned, tens of thousands of hoops fans will have journeyed to Central Indiana for the fabled March Madness experience. Even though crowds are capped at 25% of normal capacity and the games are played in just one region, the tournament is still a significant <\/span><a href=\"https:\/\/www.indystar.com\/story\/news\/2021\/03\/20\/ncaa-basketball-march-madness-2021-covid-19-pandemic\/4746425001\/\"><span style=\"font-weight: 400;\">public health concern<\/span><\/a><span style=\"font-weight: 400;\"> that officials are monitoring closely.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">That\u2019s why we\u2019re teaming up with Marion County Public Health Officials to scale up their contact tracing program with capabilities that are second to none to protect both visiting hoops fans, players, and the local community.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">We\u2019re working with local officials and the NCAA to demonstrate the vital role that contact tracing can play in bringing fans together safely at any time\u2014and especially now during a high-profile public event that takes place over the course of three weeks in multiple venues.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u201cRobust contact tracing continues to be critical for containing the spread of COVID-19 in our community,\u201d said Virginia A. Caine, M.D., director and chief medical officer of the Marion County Public Health Department. \u201cHaving the ability to reach out quickly and efficiently to those infected with or exposed to the virus is part of our overall effort to minimize the effects of COVID-19 and keep positivity rates low.\u201d<\/span><\/p>\n<section class=\"show-demo\">\n<div class=\"title\">\n\t\t\tSpeed up your response\t\t<\/div>\n<div class=\"flex-container button-container {{ $description ?: 'spacing' }}\">\n<div class=\"flex-container description\">\n<div>\n\t\t\t\t\tStop transmission in its tracks with secure contact tracing, built on the most trusted cloud communications platform.\t\t\t\t<\/div>\n<\/p><\/div>\n<div class=\"button-wrapper\">\n                                            <button onclick=\"window.open('https:\/\/www.ringcentral.com\/office\/industry-solutions\/contact-tracing.html', '_blank'); return false;\" class=\"show-demo-button\" data-dl-name=\"show-demo\" data-dl-element=\"button\" data-dl-additional-info=\"show demo button\" data-no-auto-dl=\"true\">Learn more<\/button>\n                                    <\/div>\n<\/p><\/div>\n<\/section>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">While the NCAA men\u2019s basketball tournament effort will garner lots of attention, for us, this effort is the culmination of what we\u2019ve learned over the past decade. What\u2019s happening in Indianapolis and the surrounding areas is a testament to the rapid evolution of contact tracing technology and the future of public health programs.<\/span><\/p>\n<h2><b>Follow through<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">Marion County will be equipped with <\/span><a href=\"https:\/\/www.ringcentral.com\/apps\/chexout-partner-app-for-ringcentral-for-ringcentral\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">Chexout software<\/span><\/a><span style=\"font-weight: 400;\">, which enables contact tracers and epidemiologists to utilize real-time health information to easily communicate with patients, visualize investigations through cluster diagrams, and identify, monitor, and manage outbreaks as they evolve.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The software uses real-time data from feeds that include COVID-19 test results and proximity trackers that participating teams and fans will be required to wear at all games. Anyone who tests positive will be contacted by Marion County public health contact tracers, a process made easier and more efficient by integration with <\/span><a href=\"https:\/\/www.ringcentral.com\/office\/industry-solutions\/contact-tracing.html\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"font-weight: 400;\">RingCentral <\/span><\/a><span style=\"font-weight: 400;\">Office, a cloud communications solution <\/span><span style=\"font-weight: 400;\">including team messaging, video meetings, and a cloud phone system,<\/span><span style=\"font-weight: 400;\"> which enables multi-channel conversations via voice calls and messaging.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">That matters because, as we\u2019ve learned, reaching fans via a single mode of communication\u2014whether that\u2019s by voice or email\u2014isn\u2019t always possible, and the ability to use messaging as part of the integrated platform really makes a difference. Reaching patients or anyone in their proximity is extremely time-sensitive, and messaging often results in more timely communication and more effective contact tracing results.<\/span><\/p>\n<h2><b>Pandemic playbook<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">The past year has presented both opportunities and challenges for contact tracing technologies and programs. Here are three key takeaways:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Contact tracing has been used to contain infectious diseases for years but has never been called upon in the U.S. to scale in the manner that is required by this health crisis. Many public health departments and private organizations were caught unprepared, and it took them a while to pull together the necessary resources to launch an effective contact tracing program.<\/span><\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">If it wasn\u2019t entirely clear before, it\u2019s evident now that contact tracing is often misunderstood. Unfortunately, some people confuse or conflate contact tracing with Bluetooth-based proximity tracking and feel that it is a tech-driven invasion of privacy. While these technologies sometimes work together (as we\u2019re seeing with March Madness), they\u2019re not the same thing, though they may serve a similar purpose. Contact tracing can\u2019t tell you if you\u2019re standing too close to another person, but it may notify you that you\u2019ve been exposed to someone with a transmissible disease such as COVID-19.<\/span><\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">While COVID-19 is becoming better managed, there is recognition that contact tracing solutions should remain at a higher state of readiness\/capability than they were pre-pandemic. Despite these challenges (and more), we\u2019ve come through year one of the pandemic with a heightened awareness of what contact tracing can do to help cities, counties, states, and businesses stay open and keep everyone healthy and employed.<\/span><\/li>\n<\/ul>\n<h2><b>The outlook<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">Chexout software is helping many agencies trace COVID-19, but government agencies are beginning to understand that there are additional use cases. Though this Coronavirus or another variant may persist for years, there will also be other public health crises and a steady stream of general reportable diseases to track.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">More general awareness is needed about the value of contact tracing solutions for protecting everything from normal life to important community events. Contact tracing is a capability that public and private sector organizations should have on hand to scale quickly as needed.<\/span><\/p>\n<p><a href=\"https:\/\/www.ringcentral.com\/contact-tracing\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"font-weight: 400;\">Click here to learn more about contact tracing solutions<\/span><\/a><span style=\"font-weight: 400;\">.<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Editor\u2019s note: Last year RingCentral teamed up with Chexout to help address contact tracing amidst the pandemic. Now, one year into the new normal, we invited them to share their perspective on contact tracing. Enjoy! Ensuring public safety during March Madness is no slam dunk\u2014but contact tracing is scoring points with local officials By the &#8230;<\/p>\n","protected":false},"author":1068,"featured_media":47239,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[4],"tags":[34386,17691,34387],"class_list":["post-47238","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-customer-experience","tag-chexout","tag-contact-tracing","tag-ringcentral-for-contact-tracing"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v19.3 (Yoast SEO v27.2) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>How contact tracing helps to ensure public safety during March Madness | RingCentral Blog<\/title>\n<meta name=\"description\" content=\"Discover how the partnership between RingCentral and Chexout software helped manage contact 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