{"id":46775,"date":"2021-03-01T09:49:38","date_gmt":"2021-03-01T17:49:38","guid":{"rendered":"\/us\/en\/blog\/?p=46775"},"modified":"2025-03-13T06:21:01","modified_gmt":"2025-03-13T13:21:01","slug":"real-estate-ringcentral-advantage","status":"publish","type":"post","link":"\/us\/en\/blog\/real-estate-ringcentral-advantage\/","title":{"rendered":"How to manage a business phone system"},"content":{"rendered":"<p><i><span style=\"font-weight: 400;\">\u201cWe don\u2019t have anyone in our office who knows how to manage a business phone system.\u201d<\/span><\/i><span style=\"font-weight: 400;\">\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">In our experience working with thousands of small businesses over the years, that\u2019s one of the most common concerns we hear. Our answer is always the same: <\/span><b>Managing your company\u2019s RingCentral system doesn\u2019t require any technical experience.<\/b><span style=\"font-weight: 400;\">\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">But don\u2019t take our word for it. Natalie Russell, Operations Manager for Florida-based Wagner Realty, has experienced firsthand just how easy it is to administer the RingCentral cloud phone system for her staff of more than 200 real estate agents distributed across several Florida counties.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u201cNow that we have RingCentral, the administrative work is easier than it\u2019s ever been for our firm,\u201d she says. \u201cI can manage the whole system from my cell phone.\u201d\u00a0<\/span><\/p>\n<hr \/>\n<p class=\"p1\">\ud83d\udcde Did you know employees feel most connected through voice communication? Access new phone stats in our latest report.<\/p>\n<p class=\"p1\">\n<div class=\"download-form-widget standart-download-form\" data-url=\"https:\/\/netstorage.ringcentral.com\/report\/power-of-voice-communication-at-work.pdf\" data-id=\"69dc93bec9475\" id=\"69dc93bec9475\">\n\t\t<button tabindex=\"on\"  on=\"tap:69dc93bec9475.toggleClass(class='open')\" class=\"open-modal-download-action download-form-button\" type=\"submit\">\ud83d\udcd9 Get the report<\/button><\/p>\n<div class=\"download-form-modal\">\n<div class=\"download-form-modal-body\">\n<div class=\"download-form-modal-content\">\n<div class=\"download-form-modal-title\">\ud83d\udc40 \u200a Get this free report to learn more about the power of voice communication at work. <\/div>\n<form class=\"download-form SMB\" method=\"post\">\n<div class=\"download-form-part\">\n\t\t\t\t\t\t\t<input class=\"download-form-input\" aria-label=\"Full Name\" aria-required=\"true\" aria-invalid=\"false\" type=\"text\" name=\"fullname\" placeholder=\"Full Name\" data-dl-events-hover=\"true\" data-dl-element=\"text\" data-dl-additional-info=\"download form\">\n\t\t\t\t\t\t<\/div>\n<div class=\"download-form-part\">\n\t\t\t\t\t\t\t<input class=\"download-form-input\" aria-label=\"Email (please enter a work email address)\" aria-required=\"true\" aria-invalid=\"false\" type=\"email\" autocomplete=\"on\" name=\"email\" placeholder=\"Email (please enter a work email address)\" data-dl-events-hover=\"true\" data-dl-element=\"email\" data-dl-additional-info=\"download form\">\n\t\t\t\t\t\t<\/div>\n<div>\n\t\t\t\t\t\t\t<input type=\"hidden\" name=\"popup_form\" value=\"1\">\n\t\t\t\t\t\t<\/div>\n<div>\n\t\t\t\t\t\t\t<input type=\"hidden\" name=\"Lead_Entry_Source__c\" value=\"RC Blog\" class=\"download-form-input\"\/>\n\t\t\t\t\t\t<\/div>\n<div class=\"download-form-part\">\n\t\t\t\t\t\t\t<button class=\"download-form-submit\" type=\"submit\" data-dl-element=\"button\" data-no-auto-dl=\"true\" data-dl-additional-info=\"download form\" data-dl-name=\"Get it now\">Get it now<\/button>\n\t\t\t\t\t\t<\/div>\n<\/p><\/form>\n<p> \t\t\t\t\t<button on=\"tap:69dc93bec9475.toggleClass(class='open')\" role=\"button\" tabindex=\"0\"  class=\"download-form-modal-close\"><\/button>\n\t\t\t\t<\/div>\n<div class=\"download-form-modal-thank\">Enjoy! <\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/p>\n<hr \/>\n<h2><span style=\"font-weight: 400;\">RingCentral\u2019s support and how-to resources make self-management easy<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">In fact, as Wagner Realty\u2019s administrator for RingCentral, Natalie has been making the most of The RingCentral Advantage since she signed the company up for the cloud phone solution. For example:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Natalie booked the <\/span><b>free consulting session<\/b><span style=\"font-weight: 400;\"> with RingCentral\u2019s Implementation Team, and they helped her set up Wagner Realty\u2019s users on the system and set the company\u2019s initial rules for routing and phone-menu options.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Natalie used the <\/span><b>self-guided tutorials<\/b><span style=\"font-weight: 400;\"> to integrate all of the agents\u2019 contact data into their RingCentral account. \u201cI found out that RingCentral integrates with G Suite\u2014and I was able to bring all of that data in with a few clicks.\u201d<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">And Natalie continues to find great tips and best practices for using the system in <\/span><b>RingCentral\u2019s Knowledge Base<\/b> <b>library online<\/b><span style=\"font-weight: 400;\">, and she shares them with the staff to make sure everyone is getting the greatest possible value from RingCentral. \u201cI find these great how-to videos all the time and send them out to our team.\u201d<\/span><\/li>\n<\/ul>\n<p><a href=\"https:\/\/www.ringcentral.com\/whyringcentral\/casestudies\/wagner-realty.html\"><span style=\"font-weight: 400;\">See Wagner Realty\u2019s story<\/span><\/a><\/p>\n<h2><span style=\"font-weight: 400;\">How to make and manage a phone system \u2014 it\u2019s easy with The RingCentral Advantage<\/span><\/h2>\n<p>With RingCentral, you\u2019ll always have access to both self-guided resources and our expert support team\u2014to help make sure your team is getting the most from your RingCentral <a href=\"https:\/\/www.ringcentral.com\/solutions\/office\/call.html\">business phone system<\/a>. That\u2019s The RingCentral Advantage, and it includes:<\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">A free consultation with our Implementation Team (a $400 value)<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Online porting of your business numbers into your new RingCentral account<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Live online training sessions for system administrators and everyone on your team who\u2019ll be using RingCentral<\/b><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Regular invites to online tutorials led by RingCentral experts who will teach you best practices and offer useful tips<\/b><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>An extensive library of system guides, videos, and other resources in our Knowledge Base<\/b><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">24\/7 access to RingCentral\u2019s world-class support teams\u2014accessible via chat or phone<\/span><\/li>\n<\/ul>\n<p><a href=\"https:\/\/go.ringcentral.com\/rc-advantage.html\"><span style=\"font-weight: 400;\">Learn more about the RingCentral Advantage<\/span><\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>\u201cWe don\u2019t have anyone in our office who knows how to manage a business phone system.\u201d\u00a0 In our experience working with thousands of small businesses over the years, that\u2019s one of the most common concerns we hear. Our answer is always the same: Managing your company\u2019s RingCentral system doesn\u2019t require any technical experience.\u00a0 But don\u2019t &#8230;<\/p>\n","protected":false},"author":29,"featured_media":46776,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[17901,18669,24413],"tags":[],"class_list":["post-46775","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-business-leadership","category-verticals","category-real-estate"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v19.3 (Yoast SEO v27.2) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>How to manage a business phone system | RingCentral Blog<\/title>\n<meta name=\"description\" content=\"See how a 200-person team transitioned to a new communication platform without any IT expertise using RingCentral Advantage, a free white-glove 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layout=\"fixed\"><\/img><\/span><span class=\"by-author-name\">RingCentral Team<\/span><\/a>","rc_author_full_name":"RingCentral Team","rc_author_avatar":"\/us\/en\/blog\/wp-content\/uploads\/2022\/02\/ringcentral-logo-new.png","rc_author_link":"\/us\/en\/blog\/author\/ringcentral-team\/amp","rc_post_categories":"<a href=\"\/us\/en\/blog\/category\/trending\/business-leadership\/amp\">Business &amp; leadership<\/a><a href=\"\/us\/en\/blog\/category\/verticals\/amp\">, Industry insights<\/a><a href=\"\/us\/en\/blog\/category\/verticals\/real-estate\/amp\">, Real estate<\/a>","amp_link":"\/us\/en\/blog\/real-estate-ringcentral-advantage\/amp","excerpt_title":"How to manage a business phone 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