{"id":46744,"date":"2021-02-22T21:31:33","date_gmt":"2021-02-23T05:31:33","guid":{"rendered":"\/us\/en\/blog\/?p=46744"},"modified":"2024-06-20T06:58:50","modified_gmt":"2024-06-20T13:58:50","slug":"the-future-of-work-is-hybrid-what-does-this-mean-for-ucaas","status":"publish","type":"post","link":"\/us\/en\/blog\/the-future-of-work-is-hybrid-what-does-this-mean-for-ucaas\/","title":{"rendered":"The future of work is hybrid. What does this mean for UCaaS?"},"content":{"rendered":"

This article is based on The State of Unified Communications in 2021 by Metrigy, a leading industry analyst firm in UCaaS. Read the full report <\/span><\/i>here<\/span><\/i><\/a>.<\/span><\/i><\/p>\n

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Just a year ago, work as we knew it changed. We went from working in our office cubicles to using kitchen tables as temporary workstations. And while we don\u2019t have any crystal balls, we have a much better understanding of where the future of work is headed\u2014and how businesses should prepare for it.\u00a0<\/span><\/p>\n

For starters, there\u2019s no question that work after the pandemic will continue to look very different than it did before COVID-19. According to a new report from Metrigy,<\/span> The State of Unified Communications in 2021<\/span><\/i><\/a>, only 8% of businesses expect a full return to the office once the pandemic is over.\u00a0<\/span><\/p>\n

Tomorrow\u2019s workplace will be hybrid<\/b><\/h2>\n

But tomorrow\u2019s workplace won\u2019t look anything like the lockdown days when the majority of knowledge workers were confined to their proverbial kitchen tables.\u00a0<\/span><\/p>\n

Though support for remote work has reached unprecedented highs\u2014<\/span>91% or organizations are now in favor of remote work models<\/b>, according to <\/span>Nemertes\u2019 <\/span>Visual Communications and Collaboration: 2020-21<\/span><\/i><\/a>\u2014experts predict that in reality, the future of work will look a little more hybrid, where employees split their time between the office and home.<\/span><\/p>\n

For example, employees might spend three days a week in the office, while working remotely for the rest. Some teams might split forever, meaning that some employees work in the office while others work fully remotely (we call those <\/span>distributed teams<\/span><\/a>). In other words, <\/span>flexible work<\/span><\/a> is the future.<\/span><\/p>\n

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\n\t\t\t\t\t\"Unified\t\t\t\t<\/div>\n
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\nUnified communications is changing this year. Here’s what you need to know<\/h3>\n<\/p><\/div>\n
\n\t\t\t\t\t\tLearn more<\/a>\n\t\t\t\t\t<\/div>\n<\/p><\/div>\n<\/p><\/div>\n

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Remote work challenges in 2021<\/b><\/h2>\n

To make these new flexible work models the norm, businesses will need to heed the learnings of the past year. The reality is that despite the <\/span>overwhelming success<\/span><\/a> of remote work in 2020, keeping employees engaged in a <\/span>permanently<\/b> hybrid world is a different story.<\/span><\/p>\n

Why? Several reasons:<\/span><\/p>\n